Saturday AM Recap 8/26/17

Written By: Leary

LY Lunch Sales: 2934
Projected Sales: 3333 (-1156)
TY Lunch Sales: 2177
+/- :  -757, -26%
Lunch Covers: 100
Avg PPA: 21.77

Previous Days Labor: 15%
Previous Days Comps: 5%
Controllable Comps: 5%

Weather: Rainy as expected

Special events?: Hurricane season

Who worked:
Mandy Tr Zayn, Pat, Derek, Johnny Cl, Cal SA, Hiroe FR, Alyssa H

Flow of Business, Cuts and Ticket Times:
It was a pretty normal flow for a Saturday despite the rain. A little on the slow side, but not as dead as I expected. Slow trickle at first, but we were mostly full by 1, and stayed pretty steady.

Right in the beginning of the shift Victor, a sushi bar regular, told Mandy that our Ramen has just been getting worse and worse. I caught him on the way out and apologized, and said it was on our radar and we were working on improving it. He was nice and understanding, but unfortunately I couldn't comp anything because he had already paid, and he refused Kome Bucks for next time. Let's make sure to take care of something the next time he comes in.

I followed up with Matt and he said the broth was tasting good. Had him make a bowl and it was not good at all. We figured out that the umami mix was off and threw it out. It was made by Morgan, and replaced with one made by Yuka. I followed up with Vince about the Ramen issue today.  

Specials:

3 Staff members that stood out (why/how):
-Mandy was a thorough trainer. She did give some feedback about Zayn's that's a little concerning. She said he's still struggling with consolidated actions as well as identifying some nigiri pieces. This was his last train and his first server shift is next Wednesday lunch. I'm looking to have someone come in to work that shift, and give him one more train.
- Had an alcohol contest today and Johnny won by selling 2 small bottles.
-Hiroe was great as always. I asked her to maybe help Matt when tasting items in the future.

Any VIP's in?
-Victor
-Rob
-Ania & Brian

Comps& Void Detail:
-Kome Bucks & Emp Day off for Kelly D
-Birthday Dessert
-Emp Day Off for Pat's Wife
-Training meal for Zayn & Mandy


R&M needs:
-Leak is continuing in the small bathroom. Also had a slight leak in the vent of the prep area, but it looks more like a condensation build up. Leak started to form into the prep area light after awhile so we turned it off. Leak started forming in the middle of the lobby from that vent as well. Doing our best to maintain, but it's going to be a challenging few days. I called Petrocelli and left a message. I will follow up with them Monday morning. Unfortunately they won't be able to do anything until it drys up.    

86'd items/ need more: