Sunday, August 20, 2017

Sunday AM Recap 8/20/17

Written By: Leary

LY Lunch Sales: 2836
Projected Sales :  2914 (-97)
TY Lunch Sales:  2817
+/- : -$19, -1%
Lunch Covers: 147
Avg PPA:  19.16

Previous Days Labor:  26%
Previous Days Comps:  1%
Controllable Comps:  0%

Weather: hot and sunny

Special events?:

Who worked: John, Krystin Tr Zayne, Pat tr Devin, Mandy Cl, Beorn SA, Brennan FR, Rachel H

Flow of Business, Cuts and Ticket Times:
Much calmer than yesterday. We did eventually fill up around 1230, but only had a couple tables on the wait all day. Stayed pretty steady throughout the day. Several tables got up after 2. Went 2 on at 230. Steady trickle of tables for the last 30 minutes. Ticket times were good. Just the one customer issues mentioned below.

Specials:

3 Staff members that stood out (why/how):
-I know it's Alex's first weekend, but he is so slow. That kid doesn't seem to have any hustle in him, and he always looks miserable. Don't think he'll last long.
-Shout out to Matt for working dish most of the day so we don't get behind.
-Zayne seems like he is going to be a great addition to the wait staff.

Any VIP's in?
Jason & Susan
John
Rob
Rachel and friend

Comps& Void Detail:
-Recovery for manago avo roll for Jason & Susan. Susan bit into the avocado stem pit (whatever you call that thing). They were nice about it, but I could tell they were bothered. The rolls also took a little longer because Mandy staggered their order a bit. She didn't know they wanted everything asap. I apologized about everything, and they were nice, but definitely wanted to give me the feedback.
-4 Training meals

R&M needs:

86'd items/ need more:

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