Written By: Leary
LY Dinner Sales: $3688
Projected Sales: $4140 (+$147.34)
TY Dinner Sales: $4287.35
+/- : +599.35, +16%
Dinner Covers: 191
Avg PPA: $22.45 Definitely had some low ballers in here. Also, the asahi draft is catching on, and bringing down the PPA.
Weather: Warm evening, mid to upper 70s
Any Special events going on?:
Who worked?:
Lindsey, Alex, Clair, Jason, Kate Cl, Hiroe worked for Saki SA, Nate H, Sigele FR
Flow of Business, Cuts and Ticket Times:
Had a few tables waiting right when we opened. Ended up being a decent Happy Hour pop. It slowed down after 6, and didn't pick back up until 730. Went on a small wait, but stayed busy and full until 915. Went 4 on at 845, and 2 on at 915. Ticket times were solid. No customer issues, and no controllable comps.
Specials?
Temp Mor-6
Kimchi Pickle-6
T Set-4
I messed up on the specials sheet, and did not include the smoking sashimi special. It was a copy and pasting error. Toshi asked why no one was ordering it around 830, and then I realized my mistake. I tried to run a last minute contest with the servers, but no luck. I will be more careful in the future.
3 Staff members that stood out (why/how):
Any VIP's in?
The really sweet little old couple that always come in here. (Names?)
Comps& Void Detail:
Several Bday Comps
Some Kome bucks
Voided 3 misring rolls
R&M needs?:
Will hopefully have an estimate on the hood soon.
86'd items/ need more?
Tuesday, March 31, 2015
Tuesday AM 3.31.15
Written By: elizabeth
LY Lunch Sales: $1203
Projected Sales: $1483
TY Lunch Sales: $1037
+/- : -14% LY and -$446 PS. Ugh. :(
Lunch Covers: 58
Avg PPA: $17.58
Previous Days Labor %: 19%
Previous Days Comps %: 8% with 3.81% Controllable
Weather: Sunny and pleasant. Mid 70s a little muggy
Any Special events going on?: nothing
Who worked?: Mandy, Lindsey, Alex, Krystin CL. Junko Host, Josh SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Not much to say about today. It was D.E.A.D dead! never got a pop, never even came close to filling up. Seriously, not much to say at all. cut Lindsey & Alex at 12:45 and Mandy and Krystin rode it out until close, not batting an eye.
Specials?
3 Staff members that stood out (why/how):
Krystin and Mandy did a great job together. Both can be a little hard on themselves and unconfident (is that a word?) but with Josh as their support staffer they were able to lean on him for things they needed. I tried to let them take the reins and run with it and they did a great job.
Any VIP's in?
Cheer Up Charlies Bartender guy. Other than that...
Comps& Void Detail:
Just 1 void for Mandy for an alone together misring that wasn't made. And Kome Bucks for CUC bartender
R&M needs?:
Andy will be out either today or some time this week to assess our electrical situation. He will try to add more voltage to our current box to buy us time to add another one.
86'd items/ need more?
LY Lunch Sales: $1203
Projected Sales: $1483
TY Lunch Sales: $1037
+/- : -14% LY and -$446 PS. Ugh. :(
Lunch Covers: 58
Avg PPA: $17.58
Previous Days Labor %: 19%
Previous Days Comps %: 8% with 3.81% Controllable
Weather: Sunny and pleasant. Mid 70s a little muggy
Any Special events going on?: nothing
Who worked?: Mandy, Lindsey, Alex, Krystin CL. Junko Host, Josh SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Not much to say about today. It was D.E.A.D dead! never got a pop, never even came close to filling up. Seriously, not much to say at all. cut Lindsey & Alex at 12:45 and Mandy and Krystin rode it out until close, not batting an eye.
Specials?
3 Staff members that stood out (why/how):
Krystin and Mandy did a great job together. Both can be a little hard on themselves and unconfident (is that a word?) but with Josh as their support staffer they were able to lean on him for things they needed. I tried to let them take the reins and run with it and they did a great job.
Any VIP's in?
Cheer Up Charlies Bartender guy. Other than that...
Comps& Void Detail:
Just 1 void for Mandy for an alone together misring that wasn't made. And Kome Bucks for CUC bartender
R&M needs?:
Andy will be out either today or some time this week to assess our electrical situation. He will try to add more voltage to our current box to buy us time to add another one.
86'd items/ need more?
Monday 3/30/15
Written By: Leary
LY Dinner Sales:
Projected Sales:
TY Dinner Sales: $4561.36
+/- :
Dinner Covers: 176
Avg PPA: $26
Weather:Warm, Mid 70s
Who worked?:
Kate, Dusten, Joel, Amanda, Clair Cl, Jason & Ruthy H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
It was good business for a Monday. Mellow start, but we filled up and started going on a wait after 7. Got up to a 45 minute wait at it's peak. People are definitely more willing to wait when the weather is nice. Stayed busy later, and we didn't get off the wait until 920. Went 1 on at 930. Ticket times were mostly good. We had some longer tickets due to the power outage, but customers were understanding.
So right in the middle of the pop the main breakers flipped. Got the power turned back on, and turned off the secondary a/c hoping that would prevent the breaker from tripping again. it seem to work. The electrician warned me last week that the panel inside needs to be completely overhauled. Looks like we're hitting our limit, and summertime hasn't even started yet. Took awhile to get the computers back online which caused the orders to back up a bit, and gave the sushi & kitchen a big pop of orders. They did great getting through it, and no major issues arouse besides credit cards not being adjusted. I left the credit card slips out of the checkouts, and Elizabeth will adjust tomorrow.
The soft serve didn't really taste like miso tonight. I know it might take a bit to dial in the recipes, but I heard the servers made the mix this morning. Is it possible to have the kitchen make the mix for consistency. FOH can fill and clean, but the kitchen should measure out the recipes, and taste the mix before we pour it in.
Specials?
T Carp-3
T Set- 6
Beef Tataki-6
Cuke Kimchi-2
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Lots of SIN Discounts tonight: Contigo, Ruth Chris, Shangrala, Yellow Jacket
Kome Bucks
Comped a Shio Saba because it came out undercooked.
FNF pieces for America (thats her name, I'm not being patriotic) from Contigo
Owner Comp for Saki and the Kids
R&M needs?:
Hood Repair person will be by tomorrow or Wednesday
The wine pumper seems to be broken.
86'd items/ need more?
LY Dinner Sales:
Projected Sales:
TY Dinner Sales: $4561.36
+/- :
Dinner Covers: 176
Avg PPA: $26
Weather:Warm, Mid 70s
Who worked?:
Kate, Dusten, Joel, Amanda, Clair Cl, Jason & Ruthy H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
It was good business for a Monday. Mellow start, but we filled up and started going on a wait after 7. Got up to a 45 minute wait at it's peak. People are definitely more willing to wait when the weather is nice. Stayed busy later, and we didn't get off the wait until 920. Went 1 on at 930. Ticket times were mostly good. We had some longer tickets due to the power outage, but customers were understanding.
So right in the middle of the pop the main breakers flipped. Got the power turned back on, and turned off the secondary a/c hoping that would prevent the breaker from tripping again. it seem to work. The electrician warned me last week that the panel inside needs to be completely overhauled. Looks like we're hitting our limit, and summertime hasn't even started yet. Took awhile to get the computers back online which caused the orders to back up a bit, and gave the sushi & kitchen a big pop of orders. They did great getting through it, and no major issues arouse besides credit cards not being adjusted. I left the credit card slips out of the checkouts, and Elizabeth will adjust tomorrow.
The soft serve didn't really taste like miso tonight. I know it might take a bit to dial in the recipes, but I heard the servers made the mix this morning. Is it possible to have the kitchen make the mix for consistency. FOH can fill and clean, but the kitchen should measure out the recipes, and taste the mix before we pour it in.
Specials?
T Carp-3
T Set- 6
Beef Tataki-6
Cuke Kimchi-2
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Lots of SIN Discounts tonight: Contigo, Ruth Chris, Shangrala, Yellow Jacket
Kome Bucks
Comped a Shio Saba because it came out undercooked.
FNF pieces for America (thats her name, I'm not being patriotic) from Contigo
Owner Comp for Saki and the Kids
R&M needs?:
Hood Repair person will be by tomorrow or Wednesday
The wine pumper seems to be broken.
86'd items/ need more?
Monday, March 30, 2015
Monday 3/30/15 AM recap
Written By: Dusten
LY Lunch Sales: ??
Projected Sales:??
TY Lunch Sales:1614
+/- : figures not entered.
Lunch Covers:97
Avg PPA:16.64
Previous Days Labor %:
Previous Days Comps %:
Weather:sunny and 70's. slightly humid
Any Special events going on?:
Who worked?:Late, Sayo, Joel, Camacho CL, Hiroe FR, Nate SA and Junko training Jason to host.
Flow of Business, Cuts and Ticket Times: Slow lunch. Barely came close to being full. Busiest time came between 1:15 and 1:45pm. I cut Joel at 1pm, Kate at 1:15 and Sayo at 1:45pm. Had a table send back a Katsu don that was too juicy. I looked at it and it looked like rice pudding under the katsu. They also had a trio roll that had a bone in it. Sayo said they were very understanding. I sent them $15 kome bucks as a peace offering. I'm somewhat tired of comping things all the time. If the customer is understanding and reasonable, I'd rather give them Kome bucks and have them come back. The ones that throw tantrums and have impossible standards and just generally suck at life will get comps.
Specials?
3 Staff members that stood out (why/how):
-Interesting to see Jason training to host. I don't think he is going to have much difficulty with it. He has always some what resented the hosts that do not assist with clearing or resetting tables when they are very capable and have the free-time. Conversely I had to tell him he needs to stay and learn the host stand duties before he can offer the same assistance he'd like as an SA. I think it would be inteesting to see him train Grace to SA.
-Kate was slightly better today. She did repeat some of the more trivial concerns she raised as I was trying to show her the soft serve machine last night, but she was in a better mood about things.
-Can I write about BOH staff here? I sent my spicy ramen back today. I told Daniel last night I would be ordering the ramen for lunch today and would be keeping an eye out for overcooked noodles. Sure enough they came out soft and mushy. The second bowl came around and was an improvement but still not what I've come to understand to be the standard. I had a discussion about the noodles with Danny and offered to take him to Daruma on Thrursday for lunch. He mentioned that Jersey was the one to train Shiloh to cook the noodles. I've never had a problem with Jersey's noodles. I suggested it might be a good idea to retrain her, but Daniel suggested that she doesn't really want to pay attention or learn from him?? That sort of intransigence is unacceptable with regards to learning how to properly do one's job. In any case, steps are being taken to improve the situation.
Any VIP's in? Rachel and her friend. Eileen and Brent, Some folks (owners perhaps) of Hotel Vegas. Some lunch regulars. There's a dude that comes in by himself who is a regular and always has a very unfriendly attitude. I think that is just his unfortunate personality. I always try to give whichever server gets him to be careful. He keeps coming back so I guess we're doing something right.
Comps& Void Detail:$15 kome bucks from hotel Vegas couple. 2 suzuki nigiri misring, edamame misring. all cancelled before they were made.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: ??
Projected Sales:??
TY Lunch Sales:1614
+/- : figures not entered.
Lunch Covers:97
Avg PPA:16.64
Previous Days Labor %:
Previous Days Comps %:
Weather:sunny and 70's. slightly humid
Any Special events going on?:
Who worked?:Late, Sayo, Joel, Camacho CL, Hiroe FR, Nate SA and Junko training Jason to host.
Flow of Business, Cuts and Ticket Times: Slow lunch. Barely came close to being full. Busiest time came between 1:15 and 1:45pm. I cut Joel at 1pm, Kate at 1:15 and Sayo at 1:45pm. Had a table send back a Katsu don that was too juicy. I looked at it and it looked like rice pudding under the katsu. They also had a trio roll that had a bone in it. Sayo said they were very understanding. I sent them $15 kome bucks as a peace offering. I'm somewhat tired of comping things all the time. If the customer is understanding and reasonable, I'd rather give them Kome bucks and have them come back. The ones that throw tantrums and have impossible standards and just generally suck at life will get comps.
Specials?
3 Staff members that stood out (why/how):
-Interesting to see Jason training to host. I don't think he is going to have much difficulty with it. He has always some what resented the hosts that do not assist with clearing or resetting tables when they are very capable and have the free-time. Conversely I had to tell him he needs to stay and learn the host stand duties before he can offer the same assistance he'd like as an SA. I think it would be inteesting to see him train Grace to SA.
-Kate was slightly better today. She did repeat some of the more trivial concerns she raised as I was trying to show her the soft serve machine last night, but she was in a better mood about things.
-Can I write about BOH staff here? I sent my spicy ramen back today. I told Daniel last night I would be ordering the ramen for lunch today and would be keeping an eye out for overcooked noodles. Sure enough they came out soft and mushy. The second bowl came around and was an improvement but still not what I've come to understand to be the standard. I had a discussion about the noodles with Danny and offered to take him to Daruma on Thrursday for lunch. He mentioned that Jersey was the one to train Shiloh to cook the noodles. I've never had a problem with Jersey's noodles. I suggested it might be a good idea to retrain her, but Daniel suggested that she doesn't really want to pay attention or learn from him?? That sort of intransigence is unacceptable with regards to learning how to properly do one's job. In any case, steps are being taken to improve the situation.
Any VIP's in? Rachel and her friend. Eileen and Brent, Some folks (owners perhaps) of Hotel Vegas. Some lunch regulars. There's a dude that comes in by himself who is a regular and always has a very unfriendly attitude. I think that is just his unfortunate personality. I always try to give whichever server gets him to be careful. He keeps coming back so I guess we're doing something right.
Comps& Void Detail:$15 kome bucks from hotel Vegas couple. 2 suzuki nigiri misring, edamame misring. all cancelled before they were made.
R&M needs?:
86'd items/ need more?
Sunday, March 29, 2015
sunday 3/29/15 PM recap.
Written By: Dusten
LY Dinner Sales: 4319
Projected Sales: 5103
TY Dinner Sales: 5109
+/- : $6 up over projected, 18% over LY
Dinner Covers:187
Avg PPA: 27.32
Weather: sunny and 70's
Any Special events going on?: Texas REEEEEELAAAAYS!!
Who worked?: Clair, Joel, Krystin, Amanda, Kate CL, Grace hosting, Saki SA and Hiroe FR.
Flow of Business, Cuts and Ticket Times: Petty average Sunday. We went on wait for about 2 1/2 hours. Had to have an age dashi remade. Table asked for sauce on the side- they wanted to take it to go. It didn't come out that way. aside from that, smooth sailing through calm seas. Cut Clair at 9pm, cut Joel at 9:15, cut Krystin at 9:30 and Mandy at 9:45.
Specials? 2x tsukiji sets, 3x tsukiji carpaccio
3 Staff members that stood out (why/how):
-Krystin killed the Dance of Discovery contest selling two bottles and one glass. (Mandy came in second selling a bottle.) I was quite impressed.
-Kate seemed to be having a bit of a rough day. Every time I walked past her she'd have a favor to ask. I never mind helping out but passing by a table to see if they need another beer? Come on, I'm trying to get things done too.
-I haven't worked with Saki but maybe 2 times now, but I feel like she has improved very much since the last time. She doesn't spend much time socializing and stays focused. She is getting quicker and more efficient.
Any VIP's in? Kindo-San, Carlton of Crazy Ricky's at Hotel Vegas
Comps& Void Detail:5 tamago nigiri- 86'd, 1x suzuki kimchi- guest changed mind, 2x ikura- temporarily 86'd, hamachi and maguro nigiri- misring, ramune misring, Sake Kasu Yaki DNL and Chazuke- guest changed mind. Those last two (sake kasu and Kome Chazule came from Clair's 2nd party tonight. They were particularly fussy, but left happy.) took in two sets of kome bucks, one for $15 and another for $30 from Mantis.
R&M needs?: Toilet lid in the back restroom is broken. A couple of servers have mentioned to me their dislike of the nigiri buttons. I have to admit it can be difficult to sift through all of the text in a rush. Anyone ringing in nigiri pieces ought to know what they are without translations.
86'd items/ need more? drinking straws... Toshi knows.
LY Dinner Sales: 4319
Projected Sales: 5103
TY Dinner Sales: 5109
+/- : $6 up over projected, 18% over LY
Dinner Covers:187
Avg PPA: 27.32
Weather: sunny and 70's
Any Special events going on?: Texas REEEEEELAAAAYS!!
Who worked?: Clair, Joel, Krystin, Amanda, Kate CL, Grace hosting, Saki SA and Hiroe FR.
Flow of Business, Cuts and Ticket Times: Petty average Sunday. We went on wait for about 2 1/2 hours. Had to have an age dashi remade. Table asked for sauce on the side- they wanted to take it to go. It didn't come out that way. aside from that, smooth sailing through calm seas. Cut Clair at 9pm, cut Joel at 9:15, cut Krystin at 9:30 and Mandy at 9:45.
Specials? 2x tsukiji sets, 3x tsukiji carpaccio
3 Staff members that stood out (why/how):
-Krystin killed the Dance of Discovery contest selling two bottles and one glass. (Mandy came in second selling a bottle.) I was quite impressed.
-Kate seemed to be having a bit of a rough day. Every time I walked past her she'd have a favor to ask. I never mind helping out but passing by a table to see if they need another beer? Come on, I'm trying to get things done too.
-I haven't worked with Saki but maybe 2 times now, but I feel like she has improved very much since the last time. She doesn't spend much time socializing and stays focused. She is getting quicker and more efficient.
Any VIP's in? Kindo-San, Carlton of Crazy Ricky's at Hotel Vegas
Comps& Void Detail:5 tamago nigiri- 86'd, 1x suzuki kimchi- guest changed mind, 2x ikura- temporarily 86'd, hamachi and maguro nigiri- misring, ramune misring, Sake Kasu Yaki DNL and Chazuke- guest changed mind. Those last two (sake kasu and Kome Chazule came from Clair's 2nd party tonight. They were particularly fussy, but left happy.) took in two sets of kome bucks, one for $15 and another for $30 from Mantis.
R&M needs?: Toilet lid in the back restroom is broken. A couple of servers have mentioned to me their dislike of the nigiri buttons. I have to admit it can be difficult to sift through all of the text in a rush. Anyone ringing in nigiri pieces ought to know what they are without translations.
86'd items/ need more? drinking straws... Toshi knows.
Sunday AM 3.29.15
Written By: Elizabeth
LY Lunch Sales: $1574
Projected Sales: $1745
TY Lunch Sales: $2055
+/- : +31% LY and +$310 PS!
Lunch Covers: 115
Avg PPA: $17.87
Previous Days Labor %: 19%
Previous Days Comps %: 3.08% with 9.70% Contr.
Weather: sunny and beautiful. in the low 80s
Any Special events going on?: Zilker Garden something, Relay weekend coming to a close.
Who worked?: Joel, Clair, Krystin, Alex CL> Ruthy FR, Grace Host, JasonSA
Flow of Business, Cuts and Ticket Times:
Filled up by 12:30 (except for some seats at the sushi bar) Then were full by 12:50 and went on a wait for a few tables. Sushi bar seemed to struggle through the pop, hitting 30 minutes for sushi lunches and 20 minutes on rolls. Kalynn had to make sushi rice in the middle of the rush, around 1:15 but by then the sushi bar tickets had died down. Lots of "hangry" people in today. Demons when they sit, Angels when they leave. But as long as they're happy I'm happy :) Other than that, pretty mellow lunch.
Cut Clair at 1:40, and went down to 2 on at 2pm. Tables trickled in here and there.But it was pretty mellow after 2:30
Specials?
3 Staff members that stood out (why/how):
*Joel was super helpful in his downtime. Krystin got a handful of tables right at open (lots of 2 tops) and he was very helpful in getting her waters etc. Also did a great job of prebussing!
*Since it was slower in the kitchen today Ruthy did much better.
Any VIP's in?
Kaori & Friend
Andrew & Fiance
Jersey's In Laws, then his wife later on.
Comps& Void Detail:
Emp Day off for aforementioned employees
A few Guest Changed mind toward the latter part of the afternoon- there were some langauge barriers. One guest said roll 40 and alex repeated back 14 and they said yes....then another table said two salmon roe...Alex repeated back two salmon rolls. Incorrect again. She was very frustrated about the whole situation because she did everything she could to ensure she was ordering the right thing, by repeating it back but sometimes things just get lost in translation. Which has been happening quite a bit these last 2 days for some reason.
R&M needs?:
The soft serve machine took a while to get started today....2 hours to be exact. We turned it on and everything but it never started freezing anything until about 1:15. I already emailed our rep with lane about it.
86'd items/ need more?
LY Lunch Sales: $1574
Projected Sales: $1745
TY Lunch Sales: $2055
+/- : +31% LY and +$310 PS!
Lunch Covers: 115
Avg PPA: $17.87
Previous Days Labor %: 19%
Previous Days Comps %: 3.08% with 9.70% Contr.
Weather: sunny and beautiful. in the low 80s
Any Special events going on?: Zilker Garden something, Relay weekend coming to a close.
Who worked?: Joel, Clair, Krystin, Alex CL> Ruthy FR, Grace Host, JasonSA
Flow of Business, Cuts and Ticket Times:
Filled up by 12:30 (except for some seats at the sushi bar) Then were full by 12:50 and went on a wait for a few tables. Sushi bar seemed to struggle through the pop, hitting 30 minutes for sushi lunches and 20 minutes on rolls. Kalynn had to make sushi rice in the middle of the rush, around 1:15 but by then the sushi bar tickets had died down. Lots of "hangry" people in today. Demons when they sit, Angels when they leave. But as long as they're happy I'm happy :) Other than that, pretty mellow lunch.
Cut Clair at 1:40, and went down to 2 on at 2pm. Tables trickled in here and there.But it was pretty mellow after 2:30
Specials?
3 Staff members that stood out (why/how):
*Joel was super helpful in his downtime. Krystin got a handful of tables right at open (lots of 2 tops) and he was very helpful in getting her waters etc. Also did a great job of prebussing!
*Since it was slower in the kitchen today Ruthy did much better.
Any VIP's in?
Kaori & Friend
Andrew & Fiance
Jersey's In Laws, then his wife later on.
Comps& Void Detail:
Emp Day off for aforementioned employees
A few Guest Changed mind toward the latter part of the afternoon- there were some langauge barriers. One guest said roll 40 and alex repeated back 14 and they said yes....then another table said two salmon roe...Alex repeated back two salmon rolls. Incorrect again. She was very frustrated about the whole situation because she did everything she could to ensure she was ordering the right thing, by repeating it back but sometimes things just get lost in translation. Which has been happening quite a bit these last 2 days for some reason.
R&M needs?:
The soft serve machine took a while to get started today....2 hours to be exact. We turned it on and everything but it never started freezing anything until about 1:15. I already emailed our rep with lane about it.
86'd items/ need more?
Saturday, March 28, 2015
Saturday 3.28.15
Written By: Elizabeth
LY Lunch Sales: $2398
Projected Sales: $2223
TY Lunch Sales: $2319
+/- : -3% LY and +$96 PS
Lunch Covers: 127
Avg PPA: $18.26
LY Dinner Sales: $6696
Projected Sales: $7495
TY Dinner Sales: $6117
+/- : -9% and short $1378 PS. Boo!
Dinner Covers: 257
Avg PPA: $27.15
Previous Days Labor %: 16%
Previous Days Comps %: 4.30% with 2.59% controllable
Weather: Sunny. Low 80's, Cooler at night. Beautiful Patio sittin' weather
Any Special events going on?: Relay weekend still
Who worked?: Lunch: Joel, Krystin, Sophia, Alex CL> Ruthy Host, Nate SA, Hiroe FR
Dinner: Lindsey, Mandy, Alex, Sayo, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch was slow. Never picked up on had a pop or anything. It was smooth, with very little to really talk about. really. Filled up around 1:30. Cut Krystin at that time, Went 2 on at 2. Sophia and Alex had a hand full of tables to keep them busy. Cut Sophia at 2:45. Very uneventful. I guess no news is good news.
Dinner: Such a strange flow to the evening. We went on a wait around 6:15 then came off the wait at 7:00, then went back on the wait shortly after that. Tables would get up 4-6 at a time, so we would be taking chunks off the wait list and then putting back on. Really, just a strange ebb and flow to the whole evening. Sushi bar was getting slammed with roll after roll. I kind of want to say it was teammate night, because a lot of tables insisted on ordering per person, and not shared plates. Stayed busy until about 9. Cut Alex at that point. Cut Lindsey at 9:45 and stayed 3 on until 10:45 when it really cleared out. I know, these are very short notes for a Saturday. But honestly, it was just...another day. (though if you do want me to elaborate- the clientele was definitely off too. There were 3 separate instances where someone would go to a table to prebus plates or glassware, and the guest would be very ambiguous about taking the plate or glass. Then when we did take it they got all wierd, and so we just set it back down on the table. I say we because there were several of us whom this happened to.
Specials?
Tsukiji Carp/Set: 3/6
Pickles: 14
Beef Tataki: 8
Nimono: 8
Bitches Brew 42!!
3 Staff members that stood out (why/how):
*Mandy had some really great prebussing tonight. Because so many tables would get up at the same time, Jason had trouble getting to them all and so I would help, and I noticed that all of her tables only had water glasses left.
*Andrew Dzib worked Zero-ban tonight and I think he did a good job.
*Also noticed Alex's tables were prebussed very well tonight. Water glasses left after check drop, etc.
Any VIP's in?
Drakos for dinner, Neil late night. But other than that, lots of newbies.
Comps& Void Detail:
lunch: Kome bucks for dessert recovery from back in Dec.
dinner: voided a few items because guests were changing their mind, had a spooky roll go to S6 instead of a spec roll and he ate it, thinking it was the Spec roll, so I comp'd it to kitchen error. There was a whole mix up there that I don't even know what happened. But he left happy and enjoyed the Spooky roll regardless.
R&M needs?:
The oven in the kitchen is broken once again. Pilot won't stay lit. This is an ongoing issue. The next available time for any technician to come and look at it is Monday. So no cheesecake until then.
86'd items/ need more?
LY Lunch Sales: $2398
Projected Sales: $2223
TY Lunch Sales: $2319
+/- : -3% LY and +$96 PS
Lunch Covers: 127
Avg PPA: $18.26
LY Dinner Sales: $6696
Projected Sales: $7495
TY Dinner Sales: $6117
+/- : -9% and short $1378 PS. Boo!
Dinner Covers: 257
Avg PPA: $27.15
Previous Days Labor %: 16%
Previous Days Comps %: 4.30% with 2.59% controllable
Weather: Sunny. Low 80's, Cooler at night. Beautiful Patio sittin' weather
Any Special events going on?: Relay weekend still
Who worked?: Lunch: Joel, Krystin, Sophia, Alex CL> Ruthy Host, Nate SA, Hiroe FR
Dinner: Lindsey, Mandy, Alex, Sayo, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch was slow. Never picked up on had a pop or anything. It was smooth, with very little to really talk about. really. Filled up around 1:30. Cut Krystin at that time, Went 2 on at 2. Sophia and Alex had a hand full of tables to keep them busy. Cut Sophia at 2:45. Very uneventful. I guess no news is good news.
Dinner: Such a strange flow to the evening. We went on a wait around 6:15 then came off the wait at 7:00, then went back on the wait shortly after that. Tables would get up 4-6 at a time, so we would be taking chunks off the wait list and then putting back on. Really, just a strange ebb and flow to the whole evening. Sushi bar was getting slammed with roll after roll. I kind of want to say it was teammate night, because a lot of tables insisted on ordering per person, and not shared plates. Stayed busy until about 9. Cut Alex at that point. Cut Lindsey at 9:45 and stayed 3 on until 10:45 when it really cleared out. I know, these are very short notes for a Saturday. But honestly, it was just...another day. (though if you do want me to elaborate- the clientele was definitely off too. There were 3 separate instances where someone would go to a table to prebus plates or glassware, and the guest would be very ambiguous about taking the plate or glass. Then when we did take it they got all wierd, and so we just set it back down on the table. I say we because there were several of us whom this happened to.
Specials?
Tsukiji Carp/Set: 3/6
Pickles: 14
Beef Tataki: 8
Nimono: 8
Bitches Brew 42!!
3 Staff members that stood out (why/how):
*Mandy had some really great prebussing tonight. Because so many tables would get up at the same time, Jason had trouble getting to them all and so I would help, and I noticed that all of her tables only had water glasses left.
*Andrew Dzib worked Zero-ban tonight and I think he did a good job.
*Also noticed Alex's tables were prebussed very well tonight. Water glasses left after check drop, etc.
Any VIP's in?
Drakos for dinner, Neil late night. But other than that, lots of newbies.
Comps& Void Detail:
lunch: Kome bucks for dessert recovery from back in Dec.
dinner: voided a few items because guests were changing their mind, had a spooky roll go to S6 instead of a spec roll and he ate it, thinking it was the Spec roll, so I comp'd it to kitchen error. There was a whole mix up there that I don't even know what happened. But he left happy and enjoyed the Spooky roll regardless.
R&M needs?:
The oven in the kitchen is broken once again. Pilot won't stay lit. This is an ongoing issue. The next available time for any technician to come and look at it is Monday. So no cheesecake until then.
86'd items/ need more?
Friday PM 3.27.15
Written By: Elizabeth
LY Dinner Sales: $6486
Projected Sales: $7380
TY Dinner Sales: $6978
+/- : +8% LY and -$402 PS
Dinner Covers: 257
Avg PPA: $27.15
Weather: Sunny and warm. high 70's in the afternoon, cooler at night.
Any Special events going on?: Relay Weekend
Who worked?: Jason, Johnny, Naoto, Sophia, Dusten CL. Ruthy/Grace Host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Started out pretty good. We slowly filled up and went on a wait by 6:45. There were mostly 4-5tops right from the start. We were on a 30-45 minute wait for 4 tops but two's were able to walk right in and sit. The night slowly shifted to 2-tops as the evening went on. But certainly an odd way to start the night: full but not. We stayed steady and full and on a wait until 10:40 when we sat our last table. The 9pm party room Reso was rowdy, especially towards the end of their meal. Wow were they loud. Luckily they didn't bother anyone too much. The whole night ran smoothly. No long ticket times, no major hiccups. It seemed like both kitchen tickets and sushi bar tickets came in waves. One minute they had nothing, the next they had a full line. But everyone handled it well
Tonight was the first night with the softserve machine. I think it went over pretty well. Now just have to train everyone to set up and break down.
Specials?
Tsukiji Carp/Set: 5/9
Kimchi Pickles: 13
Beef : 11
3 Staff members that stood out (why/how):
*Naoto was the menus off the table winner. I saw very few lingering menus in his section tonight. Sophia came in second. Camacho came in last.
*Lindsey always has a positive attitude and I love it. She cocktailed tonight, and it was pretty slow. She spent some time at the host stand helping too. Her sales were only $300 and she still left smiling.
*Johnny was super team work helper tonight, did great prebussing his section and helping put up glassware.
*Sigele is so awesome. Bussing tables in her downtime and able to expo pieces when needed to push food out.
Any VIP's in?
-the family with the adorable kids. Then the Hippie family with the 3 girls came in with their new baby BOY!
Comps& Void Detail:
Voided a few ABWs because they weren't yet cold. Voided 3 Dango 86'd/ 3 birthday desserts,
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $6486
Projected Sales: $7380
TY Dinner Sales: $6978
+/- : +8% LY and -$402 PS
Dinner Covers: 257
Avg PPA: $27.15
Weather: Sunny and warm. high 70's in the afternoon, cooler at night.
Any Special events going on?: Relay Weekend
Who worked?: Jason, Johnny, Naoto, Sophia, Dusten CL. Ruthy/Grace Host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Started out pretty good. We slowly filled up and went on a wait by 6:45. There were mostly 4-5tops right from the start. We were on a 30-45 minute wait for 4 tops but two's were able to walk right in and sit. The night slowly shifted to 2-tops as the evening went on. But certainly an odd way to start the night: full but not. We stayed steady and full and on a wait until 10:40 when we sat our last table. The 9pm party room Reso was rowdy, especially towards the end of their meal. Wow were they loud. Luckily they didn't bother anyone too much. The whole night ran smoothly. No long ticket times, no major hiccups. It seemed like both kitchen tickets and sushi bar tickets came in waves. One minute they had nothing, the next they had a full line. But everyone handled it well
Tonight was the first night with the softserve machine. I think it went over pretty well. Now just have to train everyone to set up and break down.
Specials?
Tsukiji Carp/Set: 5/9
Kimchi Pickles: 13
Beef : 11
3 Staff members that stood out (why/how):
*Naoto was the menus off the table winner. I saw very few lingering menus in his section tonight. Sophia came in second. Camacho came in last.
*Lindsey always has a positive attitude and I love it. She cocktailed tonight, and it was pretty slow. She spent some time at the host stand helping too. Her sales were only $300 and she still left smiling.
*Johnny was super team work helper tonight, did great prebussing his section and helping put up glassware.
*Sigele is so awesome. Bussing tables in her downtime and able to expo pieces when needed to push food out.
Any VIP's in?
-the family with the adorable kids. Then the Hippie family with the 3 girls came in with their new baby BOY!
Comps& Void Detail:
Voided a few ABWs because they weren't yet cold. Voided 3 Dango 86'd/ 3 birthday desserts,
R&M needs?:
86'd items/ need more?
Friday, March 27, 2015
Friday AM Recap 3/27/15
Written By: Leary
LY Lunch Sales: $1901
Projected Sales: $2316 (-$280.50)
TY Lunch Sales: $2035.50
+/- : +$134.50, + 7%
Lunch Covers:
Avg PPA:
Previous Days Labor %: 18%
Previous Days Comps %: 3.84%, Control: 12.70%
Weather:Nice & Sunny, High 70s
Any Special events going on?: Week after SXSW, Texas Relays This Weekend
Who worked?:
Lindsey, Clair, Mandy, Kate Cl, Josh SA, Jason H, Nate H
Flow of Business, Cuts and Ticket Times:
Much like yesterday we had an earlier pop. Full and on a wait by noon today. Handful of tables drinking on the patio while they wait. Started to clear out around 1, and by 130 it was dead. Had a handful of tables in the last 30 minutes, but no late pop today. Went 2 on at 130. Ticket times were solid.
Any VIP's in?
Comps& Void Detail:
Kome Bucks
Void a Texas Surf n Turf Misring
Owner Comp for Take
R&M needs?:
We need more rice dishes, we've been running out on our busier lunch shifts
86'd items/ need more
LY Lunch Sales: $1901
Projected Sales: $2316 (-$280.50)
TY Lunch Sales: $2035.50
+/- : +$134.50, + 7%
Lunch Covers:
Avg PPA:
Previous Days Labor %: 18%
Previous Days Comps %: 3.84%, Control: 12.70%
Weather:Nice & Sunny, High 70s
Any Special events going on?: Week after SXSW, Texas Relays This Weekend
Who worked?:
Lindsey, Clair, Mandy, Kate Cl, Josh SA, Jason H, Nate H
Flow of Business, Cuts and Ticket Times:
Much like yesterday we had an earlier pop. Full and on a wait by noon today. Handful of tables drinking on the patio while they wait. Started to clear out around 1, and by 130 it was dead. Had a handful of tables in the last 30 minutes, but no late pop today. Went 2 on at 130. Ticket times were solid.
Any VIP's in?
Comps& Void Detail:
Kome Bucks
Void a Texas Surf n Turf Misring
Owner Comp for Take
R&M needs?:
We need more rice dishes, we've been running out on our busier lunch shifts
86'd items/ need more
Thursday, March 26, 2015
Thursday PM 3.26.15
Written By: Elizabeth
LY Dinner Sales: $5231
Projected Sales: $5360
TY Dinner Sales: $5500
+/- : +5% LY and +$140 PS!
Dinner Covers: 184
Avg PPA: $29.89
Weather: 60s, low 70s. Windy. Sunny though.
Any Special events going on?: Texas Relays Started.
Who worked?: Sophia, Joel, Sayo, Lindsey Dusten CL. Ruthy/Josh host, Nate SA. Jason FR
Flow of Business, Cuts and Ticket Times:
We had the 5:30 Beyond Batten Fundraiser so that took up the A's. And by 5:15 we were starting to fill the B's pretty quickly. Of course as soon as Lindsey got here (early at 5:20) the flood of tables that were coming in stopped. But it was still good to have her in and help out. I didn't get the specials sheets printed out until 10 after 5 because of the Beyond Batten folks, but after that little bump in the road we were good. I called Sayo and told her not to come in until 7pm since her section wouldn't be freed up until then. Things ran smoothly. The Beyond Batten group was supposed to be 20-25 but only about 15 showed. They were easy. We had donated a $500 "gift card" to them and since we never actually gave them the gift card it acted as credit, but they only spend $380 of it and when I asked if they wanted the balance on the gift card they kept refusing, so I rang up a $380 donation gift card, and took care of their tab. So we got all of those sales still, and they were very happy.
By the time they were leaving we were starting to pile up a pretty hefty wait. And by 7:15 it was practically a Saturday night. We were on a 45-1hr wait. We most definitely could have used a cocktail- maybe start scheduling a cocktail on Thursday nights? I don't know, maybe this was a fluke? It looks like cover counts have been similar to that of Fridays and Saturdays, so getting a cocktail on the floor on Thursday nights might be worthwhile, especially in this nicer weather where people want to wait outside.
The kitchen got hit towards the latter part of the night. Had an as app gyoza hit 20 minutes and a salmon kasu rung in for the same table (at a later time) hit the table first. Not sure what happened there. Also saw a few "extra" items being made on accident: Midnight sun, kome fries, okonomiyaki to name the ones I saw sitting out.
Sophia pointed out to me that we have a few different menus floating around. Her, Joel and I went through the dinner menus and got rid of the few olders ones that were left.
Specials?
Temp Mushrooms: 4
Temp Kimchi:13
Tsk Set/Carp: 7/5
3 Staff members that stood out (why/how):
*Nate did a great job SA'ing tonight- I told him I barely knew he was here, he was so ninja like- he kept an eye out for tables getting up, and with the exception of around 7pm when the beyond batten folks left and a few other tables left, he kept up with it well.
*Josh hosted tonight for Grace. he worked with Ruthy very well and she gave him tons of pointers and guided him through his shift. I think he had only had 2 other training shifts before that, so he did a great job. He can't host alone, but he does well with Ruthy. I wouldn't pair him with Grace, because all they'll do is chat. But otherwise, he did well.
*Joel has really been stepping up the teamwork and helping in his downtime. Also saw Sophia back in the kitchen running some food tonight. Nice to see.
Any VIP's in?
Lots of regulars- David and Ransom, Cody & David (I'm totally blanking on their names. They work at Asti...or is it Fino)...Rachel & Carlos
And non-regulars but big fans of Komoe: Roxie & her hubby (she runs a bad-ass burlesque show that runs at the Highball- it use to run when I worked there too. Nice folks)
Comps& Void Detail:
FNF for drinks for Roxie & hubs, and for Ransom (david had yet to show up yet)
voided summertime sophia misring
comp'd DNL edamame, S7 said it tasted like an old gym shoe...I tasted it...it did not.
DNL for Poisson Cru- guest said it tasted bland. They were the second table of the night to complain about the Poisson Cru not having enough lime juice in it.
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $5231
Projected Sales: $5360
TY Dinner Sales: $5500
+/- : +5% LY and +$140 PS!
Dinner Covers: 184
Avg PPA: $29.89
Weather: 60s, low 70s. Windy. Sunny though.
Any Special events going on?: Texas Relays Started.
Who worked?: Sophia, Joel, Sayo, Lindsey Dusten CL. Ruthy/Josh host, Nate SA. Jason FR
Flow of Business, Cuts and Ticket Times:
We had the 5:30 Beyond Batten Fundraiser so that took up the A's. And by 5:15 we were starting to fill the B's pretty quickly. Of course as soon as Lindsey got here (early at 5:20) the flood of tables that were coming in stopped. But it was still good to have her in and help out. I didn't get the specials sheets printed out until 10 after 5 because of the Beyond Batten folks, but after that little bump in the road we were good. I called Sayo and told her not to come in until 7pm since her section wouldn't be freed up until then. Things ran smoothly. The Beyond Batten group was supposed to be 20-25 but only about 15 showed. They were easy. We had donated a $500 "gift card" to them and since we never actually gave them the gift card it acted as credit, but they only spend $380 of it and when I asked if they wanted the balance on the gift card they kept refusing, so I rang up a $380 donation gift card, and took care of their tab. So we got all of those sales still, and they were very happy.
By the time they were leaving we were starting to pile up a pretty hefty wait. And by 7:15 it was practically a Saturday night. We were on a 45-1hr wait. We most definitely could have used a cocktail- maybe start scheduling a cocktail on Thursday nights? I don't know, maybe this was a fluke? It looks like cover counts have been similar to that of Fridays and Saturdays, so getting a cocktail on the floor on Thursday nights might be worthwhile, especially in this nicer weather where people want to wait outside.
The kitchen got hit towards the latter part of the night. Had an as app gyoza hit 20 minutes and a salmon kasu rung in for the same table (at a later time) hit the table first. Not sure what happened there. Also saw a few "extra" items being made on accident: Midnight sun, kome fries, okonomiyaki to name the ones I saw sitting out.
Sophia pointed out to me that we have a few different menus floating around. Her, Joel and I went through the dinner menus and got rid of the few olders ones that were left.
Specials?
Temp Mushrooms: 4
Temp Kimchi:13
Tsk Set/Carp: 7/5
3 Staff members that stood out (why/how):
*Nate did a great job SA'ing tonight- I told him I barely knew he was here, he was so ninja like- he kept an eye out for tables getting up, and with the exception of around 7pm when the beyond batten folks left and a few other tables left, he kept up with it well.
*Josh hosted tonight for Grace. he worked with Ruthy very well and she gave him tons of pointers and guided him through his shift. I think he had only had 2 other training shifts before that, so he did a great job. He can't host alone, but he does well with Ruthy. I wouldn't pair him with Grace, because all they'll do is chat. But otherwise, he did well.
*Joel has really been stepping up the teamwork and helping in his downtime. Also saw Sophia back in the kitchen running some food tonight. Nice to see.
Any VIP's in?
Lots of regulars- David and Ransom, Cody & David (I'm totally blanking on their names. They work at Asti...or is it Fino)...Rachel & Carlos
And non-regulars but big fans of Komoe: Roxie & her hubby (she runs a bad-ass burlesque show that runs at the Highball- it use to run when I worked there too. Nice folks)
Comps& Void Detail:
FNF for drinks for Roxie & hubs, and for Ransom (david had yet to show up yet)
voided summertime sophia misring
comp'd DNL edamame, S7 said it tasted like an old gym shoe...I tasted it...it did not.
DNL for Poisson Cru- guest said it tasted bland. They were the second table of the night to complain about the Poisson Cru not having enough lime juice in it.
R&M needs?:
86'd items/ need more?
Thursday AM Recap 3/26/15
Written By: Leary
LY Lunch Sales: $1484
Projected Sales: $1671 (-$292)
TY Lunch Sales: $1379
+/- : -$102, -7%
Lunch Covers: 90
Avg PPA: $15.32
Previous Days Labor %: 14%
Previous Days Comps %: 4.24%,
Weather:Chilly low 50's in the morning, sunny and high 60's by afternoon
Any Special events going on?: Week after SXSW
Who worked?:
Lindsey, Sayo, Joel, Kate Cl, Junko H, Josh SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Another mellow lunch. Thought the colder morning might drive them in. We did get a nice earlier pop, and were full at 1230 with a couple tables on the wait. We quickly thinned out shortly after, and were pretty dead by 115. Went 1 on, and Cut Junko at 115. Ticket times were fine, and no customer issues.
Specials?
Any VIP's in?
Comps& Void Detail:
Just Makanai
R&M needs?:
Soft serve class tomorrow at 2pm
Security services will be here tomorrow to run a test on our panel. Standard procedure after moving it.
86'd items/ need more?
LY Lunch Sales: $1484
Projected Sales: $1671 (-$292)
TY Lunch Sales: $1379
+/- : -$102, -7%
Lunch Covers: 90
Avg PPA: $15.32
Previous Days Labor %: 14%
Previous Days Comps %: 4.24%,
Weather:Chilly low 50's in the morning, sunny and high 60's by afternoon
Any Special events going on?: Week after SXSW
Who worked?:
Lindsey, Sayo, Joel, Kate Cl, Junko H, Josh SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Another mellow lunch. Thought the colder morning might drive them in. We did get a nice earlier pop, and were full at 1230 with a couple tables on the wait. We quickly thinned out shortly after, and were pretty dead by 115. Went 1 on, and Cut Junko at 115. Ticket times were fine, and no customer issues.
Specials?
Any VIP's in?
Comps& Void Detail:
Just Makanai
R&M needs?:
Soft serve class tomorrow at 2pm
Security services will be here tomorrow to run a test on our panel. Standard procedure after moving it.
86'd items/ need more?
Wednesday, March 25, 2015
Wednesday Recap 3/25/15
Written By: Leary
LY Lunch Sales: $1837
Projected Sales: $1322 (+$593.40)
TY Lunch Sales: $1915
+/- : +$78.40, 4%
Lunch Covers: 104
Avg PPA: $18.42
LY Dinner Sales: $4378
Projected Sales: $4683 (+$1082)
TY Dinner Sales: $5765.20
+/- : +$1387, + 32%
Dinner Covers:193
Avg PPA: $29.87
Previous Days Labor %: 18%
Previous Days Comps %: 2.93% Controllable: 0%
Weather:Very warm and sunny, mid 80s
Any Special events going on?: Week after SXSW
Who worked?:
Lunch- Lindsey, Clair, Krystin, Johnny Cl, Josh SA, Junko H, Sigele FR
Dinner- Sayo, Naoto, Stephanie, Alex, Sophia Cl, Kaori SA, Hiroe FR, Ruthy H
Flow of Business, Cuts and Ticket Times:
Lunch- Much better than yesterday. Wasn't super busy, but we mostly filled up by 1230. Had a couple of tables go on the wait. It died out by 115. It was so slow yesterday that I went 1 on with Johnny at 130, and cut Junko. We of course had about 10 tables walk in over the next 10 minutes. A little hectic, but we got through it fine. Ticket times were fine. I had a table send back their dynamite roll. He said he gets it all the time, and that it tasted different. I had Kazu try some spicy tuna, and he said it might have a little too much sauce.
Tonight was a lot busier than I expected. Had decent pop for happy hour. Slowed down a little between 6-7, and then had a pretty decent pop around 730. Got up to a 50 minute wait, at the peak. Lots of folks enjoying drinks on the patio tonight. Thankful not a lot of campers tonight so, we had a lot of turnover. No one went over their quote time. We did have 1 issue with Ruthy not adding someone on the list in the shuffle of things. They probably had 3-4 tables sat before them. They were very patient and understanding, but I gave them kome bucks because I felt so bad about it. Everything else went pretty smoothly. Ticket times were solid.
Specials?
Temp Mor- 9
Temp Mush- 2
Fried Smelt- 1
Carp Spec- 0 (weird considering how busy it was)
All Star- 5
Smoking Sashimi- 4
3 Staff members that stood out (why/how):
-Johnny handled the pop today very well. Stayed organized and asked for the right kind of help.
-Naoto super helpful, and productive as always.
-
Any VIP's in?
James came in with a party of 10 tonight
Comps& Void Detail:
kome bucks
comped a dynamite roll
had to use the gift cert comp because the card was not working
R&M needs?:
Electrician came by today. He said we should be good to go and he'll be here tomorrow at 8 to install it.
86'd items/ need more?
Homesick Ale
We need more red wine glasses
LY Lunch Sales: $1837
Projected Sales: $1322 (+$593.40)
TY Lunch Sales: $1915
+/- : +$78.40, 4%
Lunch Covers: 104
Avg PPA: $18.42
LY Dinner Sales: $4378
Projected Sales: $4683 (+$1082)
TY Dinner Sales: $5765.20
+/- : +$1387, + 32%
Dinner Covers:193
Avg PPA: $29.87
Previous Days Labor %: 18%
Previous Days Comps %: 2.93% Controllable: 0%
Weather:Very warm and sunny, mid 80s
Any Special events going on?: Week after SXSW
Who worked?:
Lunch- Lindsey, Clair, Krystin, Johnny Cl, Josh SA, Junko H, Sigele FR
Dinner- Sayo, Naoto, Stephanie, Alex, Sophia Cl, Kaori SA, Hiroe FR, Ruthy H
Flow of Business, Cuts and Ticket Times:
Lunch- Much better than yesterday. Wasn't super busy, but we mostly filled up by 1230. Had a couple of tables go on the wait. It died out by 115. It was so slow yesterday that I went 1 on with Johnny at 130, and cut Junko. We of course had about 10 tables walk in over the next 10 minutes. A little hectic, but we got through it fine. Ticket times were fine. I had a table send back their dynamite roll. He said he gets it all the time, and that it tasted different. I had Kazu try some spicy tuna, and he said it might have a little too much sauce.
Tonight was a lot busier than I expected. Had decent pop for happy hour. Slowed down a little between 6-7, and then had a pretty decent pop around 730. Got up to a 50 minute wait, at the peak. Lots of folks enjoying drinks on the patio tonight. Thankful not a lot of campers tonight so, we had a lot of turnover. No one went over their quote time. We did have 1 issue with Ruthy not adding someone on the list in the shuffle of things. They probably had 3-4 tables sat before them. They were very patient and understanding, but I gave them kome bucks because I felt so bad about it. Everything else went pretty smoothly. Ticket times were solid.
Specials?
Temp Mor- 9
Temp Mush- 2
Fried Smelt- 1
Carp Spec- 0 (weird considering how busy it was)
All Star- 5
Smoking Sashimi- 4
3 Staff members that stood out (why/how):
-Johnny handled the pop today very well. Stayed organized and asked for the right kind of help.
-Naoto super helpful, and productive as always.
-
Any VIP's in?
James came in with a party of 10 tonight
Comps& Void Detail:
kome bucks
comped a dynamite roll
had to use the gift cert comp because the card was not working
R&M needs?:
Electrician came by today. He said we should be good to go and he'll be here tomorrow at 8 to install it.
86'd items/ need more?
Homesick Ale
We need more red wine glasses
Tuesday, March 24, 2015
Tuesday Recap 3/24/15
Written By: Leary
LY Lunch Sales: $1390
Projected Sales: $1402 (-$99)
TY Lunch Sales: $1302.40
+/- : -$87.60, -6%
Lunch Covers:73
Avg PPA: $17.84
LY Dinner Sales: $3752
Projected Sales:$4140 (-$161.60)
TY Dinner Sales: $3978.40
+/- : + $226.40, + 6%
Dinner Covers: 138
Avg PPA: $28.83
Previous Days Labor %: 18%
Previous Days Comps %: 3.88% Controllable: 11.98 %
Weather:Warm and sunny. high in the 80s
Any Special events going on?: Week after SXSW
Who worked?:
Krystin, Clair, Lindsey, Kate CL, Junko H, Josh SA, Sigele FR
Krystin, Clair, Lindsey, Mandy, Alex CL, Saki SA, Nate H, Sigele FR
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. It was a beautiful day (perfect patio weather). We had a little pop at 1230, but that was about it. 2 on at 1, cut host at 130, and SA at 145.
Dinner was another mellow start. We filled up around 8, and went a small wait. Stayed pretty full until 845. Went 2 on at 9, cut host at 930. Ticket times were good, and no customer issues.
Specials?
Carp Spec- 4
Fried Mush-6
Temp Mor-11
Smelt Fish -1
3 Staff members that stood out (why/how):
-Saki has been really improving with every shift despite only having 1 or 2 a week. Great to see.
-Nate helped out bussing tables. Good to see him working outside his department. Also, one of the few hosts that's consistent about bathroom checks.
Any VIP's in?
Neil
The GM & Bartender from Wingzone
Comps& Void Detail:
nothing besides employee comps, 1 kome bucks
R&M needs?:
Called ABC today. They should be sending someone by this week to get a key.
86'd items/ need more?
LY Lunch Sales: $1390
Projected Sales: $1402 (-$99)
TY Lunch Sales: $1302.40
+/- : -$87.60, -6%
Lunch Covers:73
Avg PPA: $17.84
LY Dinner Sales: $3752
Projected Sales:$4140 (-$161.60)
TY Dinner Sales: $3978.40
+/- : + $226.40, + 6%
Dinner Covers: 138
Avg PPA: $28.83
Previous Days Labor %: 18%
Previous Days Comps %: 3.88% Controllable: 11.98 %
Weather:Warm and sunny. high in the 80s
Any Special events going on?: Week after SXSW
Who worked?:
Krystin, Clair, Lindsey, Kate CL, Junko H, Josh SA, Sigele FR
Krystin, Clair, Lindsey, Mandy, Alex CL, Saki SA, Nate H, Sigele FR
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. It was a beautiful day (perfect patio weather). We had a little pop at 1230, but that was about it. 2 on at 1, cut host at 130, and SA at 145.
Dinner was another mellow start. We filled up around 8, and went a small wait. Stayed pretty full until 845. Went 2 on at 9, cut host at 930. Ticket times were good, and no customer issues.
Specials?
Carp Spec- 4
Fried Mush-6
Temp Mor-11
Smelt Fish -1
3 Staff members that stood out (why/how):
-Saki has been really improving with every shift despite only having 1 or 2 a week. Great to see.
-Nate helped out bussing tables. Good to see him working outside his department. Also, one of the few hosts that's consistent about bathroom checks.
Any VIP's in?
Neil
The GM & Bartender from Wingzone
Comps& Void Detail:
nothing besides employee comps, 1 kome bucks
R&M needs?:
Called ABC today. They should be sending someone by this week to get a key.
86'd items/ need more?
Monday Recap PM 3/23/15
Written By: Leary
LY Dinner Sales: $3069
Projected Sales:$5104 (-$112.09)
TY Dinner Sales: $4991.91
+/- : $1922.91, + 63%
Dinner Covers: 195
Avg PPA: $25.60
Weather: Warm, 70's
Any Special events going on?: Week after SXSW
Who worked?:
Joel, Krystin, Kate, Clair, Jason Cl, Kaori SA, Hiroe FR, Nate H
Flow of Business, Cuts and Ticket Times:
It was an earlier start than most of the shifts last week. Happy hour was still mellow, but we started filling up after 6. Hit a wait by 7. Stayed on a steady 20-30 minute wait until about 845. Off the wait by 9. Went 2 on at 915. We stayed pretty steady until close. Ticket times were solid.
Specials?
Bitches Brew- 26
Temp Mor- 10
Smelt Fish- 4
Sanjuro- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Leslie
Mrs. McGuire
Cody form high tower
Comps& Void Detail:
Comped 2 Tori Tebas for being underdone (one the customers said he owns a restaurant in San Antonio called Sumo. I had brought him a replacement and took it off the bill. He mentioned that he loves to Yelp. I was super nice so hopefully it's a good review)
Lots of SIN discounts tonight
A few Kome bucks
FNF for Cody and Mrs. McGuire
R&M needs?:
It was pointed out to me that the the Gluten Free symbol on the bottom of the menu says "Gulten Free", also "Long Horn" is one word (Longhorn). Not sure if that last one really matters, but in a city that bleeds orange we might want to fix that if we have to reprint these anyways.
86'd items/ need more?
LY Dinner Sales: $3069
Projected Sales:$5104 (-$112.09)
TY Dinner Sales: $4991.91
+/- : $1922.91, + 63%
Dinner Covers: 195
Avg PPA: $25.60
Weather: Warm, 70's
Any Special events going on?: Week after SXSW
Who worked?:
Joel, Krystin, Kate, Clair, Jason Cl, Kaori SA, Hiroe FR, Nate H
Flow of Business, Cuts and Ticket Times:
It was an earlier start than most of the shifts last week. Happy hour was still mellow, but we started filling up after 6. Hit a wait by 7. Stayed on a steady 20-30 minute wait until about 845. Off the wait by 9. Went 2 on at 915. We stayed pretty steady until close. Ticket times were solid.
Specials?
Bitches Brew- 26
Temp Mor- 10
Smelt Fish- 4
Sanjuro- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Leslie
Mrs. McGuire
Cody form high tower
Comps& Void Detail:
Comped 2 Tori Tebas for being underdone (one the customers said he owns a restaurant in San Antonio called Sumo. I had brought him a replacement and took it off the bill. He mentioned that he loves to Yelp. I was super nice so hopefully it's a good review)
Lots of SIN discounts tonight
A few Kome bucks
FNF for Cody and Mrs. McGuire
R&M needs?:
It was pointed out to me that the the Gluten Free symbol on the bottom of the menu says "Gulten Free", also "Long Horn" is one word (Longhorn). Not sure if that last one really matters, but in a city that bleeds orange we might want to fix that if we have to reprint these anyways.
86'd items/ need more?
Monday, March 23, 2015
Monday 3/23/15 AM recap
Written By: Dusten
LY Lunch Sales:1824
Projected Sales:1683
TY Lunch Sales:1649
+/- :-10% from LY and under projected by $34
Lunch Covers:94
Avg PPA:17.54
Previous Days Labor %:
Previous Days Comps %:
Weather: sunny 60's-70's
Any Special events going on?: thankfully no.
Who worked?:Mandy, Krystin, Joel, Johnny CL, Junko Hosting, Jason SA and Hiroe FR.
Flow of Business, Cuts and Ticket Times: Tame but steady lunch. We filled up but never went on wait. No significant pops, but custiomers seemed to come in waves. Sushi bar got a little backed up with all of the sushi lunch orders. Nothing servers shouldn't be able to handle however.
I cut Amanda at 1pm, Joel at 1:15pm and then Krystin at 1:35pm.
Specials?
3 Staff members that stood out (why/how):
-Krystin seemed to have a little bt of trouble timing out food between sushi bar and kitchen. She had one table not really ordering lunch menu items. Coursing nigiri and rolls can be difficult during lunch with plates that can take longer to put together. I advised her to speak up and maybe ask Take to push some of those items, but she seemed hesitant and intimidated to do so. Another table she had ordered an udon and the other person had a sushi lunch. There was a pretty significant amount of time that passed between those two items hitting the table. Luckily they'd ordered other items like a la carte rolls. It may be prudent to re-emphasize the practice of looking at sushi bar tickets when trying to time orders from different stations. Although I can attest that the best laid plans can also be laid to waste by uncontrollable circumstances.
-Jason and I talked a bit about tables asking him menu questions. He had been here long enough he feels pretty confident in answering the basic to intermediate questions. I remember when servers dreaded him having any interaction with tables beyond bussing and filling waters. He is definitely an odd one, but he is finding a way to embrace that while remaining professional and courteous. The true Kome way!
-I'm still finding my ramen noodles to be overcooked. I had a hiyashi chuka today, as did Krystin. If we are infact using Daruma noodles, it is almost visible that they are overcooked. They are swollen and have very little chew to them. I eat at Daruma weekly and if we cooked the noodles we used to have as much as they seem to be cooking the daruma noodles, they'd be mush. Maybe I'm just unlucky, but it seems to happen to me almost every time for the past couple of months at least. I don't recall getting any complaints from customers but I'd like for anyone with more discerning tastes to try out the ramen.
Any VIP's in? Rachel. Some other regulars that I see for dinner.
Comps& Void Detail:go-go sauce- misring and kome favorite tray misring.
R&M needs?:
86'd items/ need more?lids for to-go sauce ramekins.
LY Lunch Sales:1824
Projected Sales:1683
TY Lunch Sales:1649
+/- :-10% from LY and under projected by $34
Lunch Covers:94
Avg PPA:17.54
Previous Days Labor %:
Previous Days Comps %:
Weather: sunny 60's-70's
Any Special events going on?: thankfully no.
Who worked?:Mandy, Krystin, Joel, Johnny CL, Junko Hosting, Jason SA and Hiroe FR.
Flow of Business, Cuts and Ticket Times: Tame but steady lunch. We filled up but never went on wait. No significant pops, but custiomers seemed to come in waves. Sushi bar got a little backed up with all of the sushi lunch orders. Nothing servers shouldn't be able to handle however.
I cut Amanda at 1pm, Joel at 1:15pm and then Krystin at 1:35pm.
Specials?
3 Staff members that stood out (why/how):
-Krystin seemed to have a little bt of trouble timing out food between sushi bar and kitchen. She had one table not really ordering lunch menu items. Coursing nigiri and rolls can be difficult during lunch with plates that can take longer to put together. I advised her to speak up and maybe ask Take to push some of those items, but she seemed hesitant and intimidated to do so. Another table she had ordered an udon and the other person had a sushi lunch. There was a pretty significant amount of time that passed between those two items hitting the table. Luckily they'd ordered other items like a la carte rolls. It may be prudent to re-emphasize the practice of looking at sushi bar tickets when trying to time orders from different stations. Although I can attest that the best laid plans can also be laid to waste by uncontrollable circumstances.
-Jason and I talked a bit about tables asking him menu questions. He had been here long enough he feels pretty confident in answering the basic to intermediate questions. I remember when servers dreaded him having any interaction with tables beyond bussing and filling waters. He is definitely an odd one, but he is finding a way to embrace that while remaining professional and courteous. The true Kome way!
-I'm still finding my ramen noodles to be overcooked. I had a hiyashi chuka today, as did Krystin. If we are infact using Daruma noodles, it is almost visible that they are overcooked. They are swollen and have very little chew to them. I eat at Daruma weekly and if we cooked the noodles we used to have as much as they seem to be cooking the daruma noodles, they'd be mush. Maybe I'm just unlucky, but it seems to happen to me almost every time for the past couple of months at least. I don't recall getting any complaints from customers but I'd like for anyone with more discerning tastes to try out the ramen.
Any VIP's in? Rachel. Some other regulars that I see for dinner.
Comps& Void Detail:go-go sauce- misring and kome favorite tray misring.
R&M needs?:
86'd items/ need more?lids for to-go sauce ramekins.
Sunday, March 22, 2015
Sunday 3/22/15 PM recap
Written By: Dusten
LY Dinner Sales: 4222
Projected Sales: 6104
TY Dinner Sales: 5252
+/- : -$825 under projected and up 24% from LY
Dinner Covers:196
Avg PPA:26.8
Weather: pretty perfect
Any Special events going on?:last day of sxsw.
Who worked?:Joel, Clair, Kate, Krystin, Camacho CL, Grace Hosting, Hiroe FR, and Jason SA
Flow of Business, Cuts and Ticket Times: Thing picked up not too long after we opened. Shaun of Parkside and his family were waiting to get in before we opened. We went on wait at 6:15pm and stayed on until about 9:20pm. Pretty tame crowd. Lots of couples. no other large tables walking in.
There was an issue with a ticket being lost for some rolls that Clair rang in for B2. She came to me and told me they had been waiting 45 minutes for a spooky, superstar and superfly. I checked the send time and Clair didn't simply forget to order them. She definitely needed to notice they didn't have their rolls long before the 45 minute mark, but also... what happened to the ticket?
I'm not sure what is going on with the sushi bar, but things have seemed a little off. I had issues all weekend of some roll tickets being sent out of order. Some tables would get their food before others that had ordered earlier. Tonight, my vegetable roll I ordered, I wouldn't send to a table. Not a single piece of it held together and no two pieces looked alike.
Specials?9 smoking sashimi, 8 tsukiji carpaccio, 3 panko smelt special and 2 cucumber kimchi
3 Staff members that stood out (why/how):
-Camacho is a creature of habit, and sometimes they aren't good habits. I asked him twice to pick up oshibori from his tables once he brought them drinks before he finally did. I know we've asked servers, and I've asked him specifically to not ring employee food under the party room or table 22, but that continues to happen.
-Clair seemed pretty run ragged today. I had to reopen a check for her that resulted in 4 cards being credited so she could correct her mistake. She just seems to have all of her usually bubbly nature sapped out of her.
-Kate dealt with an odd situation. She made some mistake in charging a card that resulted in having to reopen the check. The table had 5 different people paying, splitting the food but one person paying for a momo belini. Whatever she told them resulted in only one of those people leaving her any kind of tip. $4 of a combined total of over $80. She said they weren't upset or anything. Probably just a miscommunication on her part. I really don't know what happened but she did mention telling one of them to not worry about tipping, and the table replying that they'd take care of it. I can't imagine ever having any reason to tell a customer to not ti[ me. I think she screwed herself on that one.
Any VIP's in? Parkside Shaun and Fam., Old John, Neil, there were some faces I know I've served.
Comps& Void Detail: ugh... so many tonight. I think everyone is a bit worn thin from sxsw... either self inflicted or working a lot- or both.
-Buta Kimchi- DNL- guest claimed pork was too tough and didn't want another. I tasted it and it was pretty good.
-Torrantes glass misring.
-Philly roll, guest schanged mind.
-Cucumber kimchi- misring
two misrang bottles (Sayo cocktailing, meant to ring in glasses) Jules Taylor and Albarino.
-20% long ticket time for B2 due to lost ticket. I spoke with them and KAzu sent them a couple pork belly and zato pieces. They were quite happy after all that.
-Bday apple pie spring roll
-superfly- guest changed mind.
R&M needs?:
86'd items/ need more?all dreamy clouds, white peach sake and we have no backstock of the Baird Imperial IPA.
LY Dinner Sales: 4222
Projected Sales: 6104
TY Dinner Sales: 5252
+/- : -$825 under projected and up 24% from LY
Dinner Covers:196
Avg PPA:26.8
Weather: pretty perfect
Any Special events going on?:last day of sxsw.
Who worked?:Joel, Clair, Kate, Krystin, Camacho CL, Grace Hosting, Hiroe FR, and Jason SA
Flow of Business, Cuts and Ticket Times: Thing picked up not too long after we opened. Shaun of Parkside and his family were waiting to get in before we opened. We went on wait at 6:15pm and stayed on until about 9:20pm. Pretty tame crowd. Lots of couples. no other large tables walking in.
There was an issue with a ticket being lost for some rolls that Clair rang in for B2. She came to me and told me they had been waiting 45 minutes for a spooky, superstar and superfly. I checked the send time and Clair didn't simply forget to order them. She definitely needed to notice they didn't have their rolls long before the 45 minute mark, but also... what happened to the ticket?
I'm not sure what is going on with the sushi bar, but things have seemed a little off. I had issues all weekend of some roll tickets being sent out of order. Some tables would get their food before others that had ordered earlier. Tonight, my vegetable roll I ordered, I wouldn't send to a table. Not a single piece of it held together and no two pieces looked alike.
Specials?9 smoking sashimi, 8 tsukiji carpaccio, 3 panko smelt special and 2 cucumber kimchi
3 Staff members that stood out (why/how):
-Camacho is a creature of habit, and sometimes they aren't good habits. I asked him twice to pick up oshibori from his tables once he brought them drinks before he finally did. I know we've asked servers, and I've asked him specifically to not ring employee food under the party room or table 22, but that continues to happen.
-Clair seemed pretty run ragged today. I had to reopen a check for her that resulted in 4 cards being credited so she could correct her mistake. She just seems to have all of her usually bubbly nature sapped out of her.
-Kate dealt with an odd situation. She made some mistake in charging a card that resulted in having to reopen the check. The table had 5 different people paying, splitting the food but one person paying for a momo belini. Whatever she told them resulted in only one of those people leaving her any kind of tip. $4 of a combined total of over $80. She said they weren't upset or anything. Probably just a miscommunication on her part. I really don't know what happened but she did mention telling one of them to not worry about tipping, and the table replying that they'd take care of it. I can't imagine ever having any reason to tell a customer to not ti[ me. I think she screwed herself on that one.
Any VIP's in? Parkside Shaun and Fam., Old John, Neil, there were some faces I know I've served.
Comps& Void Detail: ugh... so many tonight. I think everyone is a bit worn thin from sxsw... either self inflicted or working a lot- or both.
-Buta Kimchi- DNL- guest claimed pork was too tough and didn't want another. I tasted it and it was pretty good.
-Torrantes glass misring.
-Philly roll, guest schanged mind.
-Cucumber kimchi- misring
two misrang bottles (Sayo cocktailing, meant to ring in glasses) Jules Taylor and Albarino.
-20% long ticket time for B2 due to lost ticket. I spoke with them and KAzu sent them a couple pork belly and zato pieces. They were quite happy after all that.
-Bday apple pie spring roll
-superfly- guest changed mind.
R&M needs?:
86'd items/ need more?all dreamy clouds, white peach sake and we have no backstock of the Baird Imperial IPA.
Sunday AM 3.23.15 Bye Bye South BYE!
Written By: Elizabeth
LY Lunch Sales: $1761
Projected Sales: $1914
TY Lunch Sales: $1768
+/- : 0% over LY and -$146 PS
Lunch Covers: 111
Avg PPA: $15.93
Previous Days Labor %: 14.61%
Previous Days Comps %: 2.59%, 4.58% Controllable.
Weather: Sunny and in the mid 70s
Any Special events going on?: SxSW slowly burning out.
Who worked?: Joel, Clair, Sayo, Alex CL. Grace host, Jason SA, Ruthy FR.
Flow of Business, Cuts and Ticket Times:
Slower today. Not the big rush of people we usually have lined up on Sunday AM's. Only 3 tables in the entire restaurant until abuot 12:30. Filled up very briefly at 1:20 but never enough to go on a wait. Things started to cool down again at 1:40, and I cut Joel at 1:45.and then Clair at 2. Went 2 on until 2:25 when I cut Sayo. Cut Grace at 2:30 as well since she didn't have much going on. Cut Jason SA at 10 til 3. No new tables after 2:40
Specials?
3 Staff members that stood out (why/how):
*Grace did a great job standing our ground and explaining to a very disgruntled old man that we do not do to go. She kept a smile on her face, and politely explained why. She did a great job handling the whole situation.
Any VIP's in?
Ixchel, John (regular)
Comps& Void Detail:
Voided a Tonkotsu ramen- he wanted a Pork Katsu. Even after Sayo said to him "Tonkotsu RAMEN, right?" because they had an entire discussion about it. Voided 2 nama sake nigiri for B8, they meant sashimi.
FNF for Alex's band friends in town for SxSW
R&M needs?:
86'd items/ need more?
86'd Green Tea Cans
LY Lunch Sales: $1761
Projected Sales: $1914
TY Lunch Sales: $1768
+/- : 0% over LY and -$146 PS
Lunch Covers: 111
Avg PPA: $15.93
Previous Days Labor %: 14.61%
Previous Days Comps %: 2.59%, 4.58% Controllable.
Weather: Sunny and in the mid 70s
Any Special events going on?: SxSW slowly burning out.
Who worked?: Joel, Clair, Sayo, Alex CL. Grace host, Jason SA, Ruthy FR.
Flow of Business, Cuts and Ticket Times:
Slower today. Not the big rush of people we usually have lined up on Sunday AM's. Only 3 tables in the entire restaurant until abuot 12:30. Filled up very briefly at 1:20 but never enough to go on a wait. Things started to cool down again at 1:40, and I cut Joel at 1:45.and then Clair at 2. Went 2 on until 2:25 when I cut Sayo. Cut Grace at 2:30 as well since she didn't have much going on. Cut Jason SA at 10 til 3. No new tables after 2:40
Specials?
3 Staff members that stood out (why/how):
*Grace did a great job standing our ground and explaining to a very disgruntled old man that we do not do to go. She kept a smile on her face, and politely explained why. She did a great job handling the whole situation.
Any VIP's in?
Ixchel, John (regular)
Comps& Void Detail:
Voided a Tonkotsu ramen- he wanted a Pork Katsu. Even after Sayo said to him "Tonkotsu RAMEN, right?" because they had an entire discussion about it. Voided 2 nama sake nigiri for B8, they meant sashimi.
FNF for Alex's band friends in town for SxSW
R&M needs?:
86'd items/ need more?
86'd Green Tea Cans
Saturday, March 21, 2015
Saturday 3.21.15
Written By: Elizabeth
LY Lunch Sales: $2189
Projected Sales: $3143
TY Lunch Sales: $3133
+/- : +43% LY and -$10 PS! So close!!
Lunch Covers: 170
Avg PPA: $18.43
LY Dinner Sales: $6651
Projected Sales: $8101
TY Dinner Sales: $7527
+/- : +13% LY and -$574 PS
Dinner Covers: 246
Avg PPA: $30.60
Previous Days Labor %: 14.17%
Previous Days Comps %: 2.61%, 5.75% Controllable.
Weather: Rainy 50/60's
Any Special events going on?: SxSW...almost done
Who worked?: Lunch: Sophia, Joel, Johnny, Camacho closed. Nate Host, Kaori SA, Hiroe FR
Dinner: Alex, Mandy, Lindsey, Naoto, Dusten CL. Ruthy/Grace Host, Krystin CT, Hiroe FR, Jason SA
Toshi-san went to get catering trays from the trailer tonight (at 11:25pm) and said the trailer was open. The last person I saw go to the trailer was Nate, this morning. I believe this is the second time he's not locked the trailer door. If I see him tomorrow I will mention the severity of locking the door and checking it. But if I don't see him, will someone double check with him the next time he goes to the trailer.
Flow of Business, Cuts and Ticket Times:
Lunch: Pretty steady from noon to 2. Had a mass entrance and mass exodus all around 1:45 that got a hair hectic for a moment with tables leaving, and coming, and sitting. But we got back on track by 2p. and continued to press on. It slowed around 2:40. Cut Sophia at 2:30 and Joel shortly after that. Johnny and Jason held down the fort until close. Had three 6-top walk ins throughout the day, and lots of squealing babies. Overall busy lunch.
Dinner: It was a night of challenging guests. not the usual crowd. It was the "spicy mayo/spicy tuna" kind of crowd if you get what I'm sayin. We went on a wait @6:30 and had a bunch of 5 tops, a walk in 8 top, a 10-top reso, a 7 top reso. Lots of younger college age kids and out of towners it seemed. There were some difficult personalities in here to say the least. The 10 top reso kept Alex on her toes the entire time, all ordering rolls on separate tickets and when I ran a roll in there I got 5 requests for spicy mayo. I rang in 5 sides of Go Go Sauce, Toshi filled a Sunomono bowl halfway with sauce and I was on my way. They were pretty pleased, and I am pretty sure they drank some of it.
Then Alex's B2 marked an Alone Together but then declined it when it came to the table. Alex tried to show them their card and they said it wasn't their card. They said they were still hungry and going to order more so they said they would try the misordered roll. After eating some of it they said they hated it (after both Alex and I raved about it to them). I comp'd it for them
Then, before this, Mandy's A6 had 3 people about to leave, when 3 people tried to join them. I told them they couldn't fit at the table (and they stared at me, astonished) then tried to order to-go food, to which Mandy politely declined their request. They hovered over the table with their friends for a little while, but eventually left without incident.
Sold a lot of alcohol tonight. Note to future self: stock up on beers for the music portion of SxSW. The interactive/film folks don't drink nearly as much as the music goes do (should have been a no-brainer)
Specials?
Tsk. Set/Carp: 12/9 (86'd the set at 7pm)
Kimchi Pickels: 3
Jalapenos: 6
3 Staff members that stood out (why/how):
*Camacho seemed a little off his game at lunch today. A few misrings and just seemed to be dragging overall. I think we're all a bit beat from SxSW so it's understandable. but it was noticeable.
*Dusten did a great job tonight getting into other sections and prebussing other sections in his downtime
*Mandy is very assertive and self-confident when it comes to telling tables no. She handled that trouble table A6 very well.
* Alex got a little sloppy towards the end of her shift. Closed out out one wrong table, and another one she closed out they paid for a seaweed salad but never received it.
Any VIP's in?
Lots of familiar faces at lunch. Rachel and Carlos came in too
Dinner was definitely an unfamiliar crowd...
Comps& Void Detail:
Lunch: Voided gyoza for 20, said they didn't order it- was able to reuse it for A3, voided a green tea and seven swords for Jason- rung it up twice. Bday dessert for B1
Dinner: DNL for Alone together, Thinkery Card, Bday dessert.
R&M needs?:
Next Rest Depot trip can we get a new trash can. The one in the service station is pretty destroyed.
we ran out of wine glasses tonight. Completely embarrassing. They said they ran out of them last night too. It will have to wait until Monday when I can go to Ace Mart on my way in.
This is why we can't have nice things: those two frames I hung on the wall (one for social media one for the flyer Leary made). Yeah a guest already knocked one down and broke it into pieces.
Also, anyone know what happened to the doorframe that leads into the restroom hallway? There's a big ol patch of paint taken off the right side.
86'd items/ need more?
Mandy showed me the crusts on the cheesecakes in the fridge. They were looking pretty thin- I told her to serve it anyway. But I feel this is one area that we continue to execute properly- Cheesecakes.
LY Lunch Sales: $2189
Projected Sales: $3143
TY Lunch Sales: $3133
+/- : +43% LY and -$10 PS! So close!!
Lunch Covers: 170
Avg PPA: $18.43
LY Dinner Sales: $6651
Projected Sales: $8101
TY Dinner Sales: $7527
+/- : +13% LY and -$574 PS
Dinner Covers: 246
Avg PPA: $30.60
Previous Days Labor %: 14.17%
Previous Days Comps %: 2.61%, 5.75% Controllable.
Weather: Rainy 50/60's
Any Special events going on?: SxSW...almost done
Who worked?: Lunch: Sophia, Joel, Johnny, Camacho closed. Nate Host, Kaori SA, Hiroe FR
Dinner: Alex, Mandy, Lindsey, Naoto, Dusten CL. Ruthy/Grace Host, Krystin CT, Hiroe FR, Jason SA
Toshi-san went to get catering trays from the trailer tonight (at 11:25pm) and said the trailer was open. The last person I saw go to the trailer was Nate, this morning. I believe this is the second time he's not locked the trailer door. If I see him tomorrow I will mention the severity of locking the door and checking it. But if I don't see him, will someone double check with him the next time he goes to the trailer.
Flow of Business, Cuts and Ticket Times:
Lunch: Pretty steady from noon to 2. Had a mass entrance and mass exodus all around 1:45 that got a hair hectic for a moment with tables leaving, and coming, and sitting. But we got back on track by 2p. and continued to press on. It slowed around 2:40. Cut Sophia at 2:30 and Joel shortly after that. Johnny and Jason held down the fort until close. Had three 6-top walk ins throughout the day, and lots of squealing babies. Overall busy lunch.
Dinner: It was a night of challenging guests. not the usual crowd. It was the "spicy mayo/spicy tuna" kind of crowd if you get what I'm sayin. We went on a wait @6:30 and had a bunch of 5 tops, a walk in 8 top, a 10-top reso, a 7 top reso. Lots of younger college age kids and out of towners it seemed. There were some difficult personalities in here to say the least. The 10 top reso kept Alex on her toes the entire time, all ordering rolls on separate tickets and when I ran a roll in there I got 5 requests for spicy mayo. I rang in 5 sides of Go Go Sauce, Toshi filled a Sunomono bowl halfway with sauce and I was on my way. They were pretty pleased, and I am pretty sure they drank some of it.
Then Alex's B2 marked an Alone Together but then declined it when it came to the table. Alex tried to show them their card and they said it wasn't their card. They said they were still hungry and going to order more so they said they would try the misordered roll. After eating some of it they said they hated it (after both Alex and I raved about it to them). I comp'd it for them
Then, before this, Mandy's A6 had 3 people about to leave, when 3 people tried to join them. I told them they couldn't fit at the table (and they stared at me, astonished) then tried to order to-go food, to which Mandy politely declined their request. They hovered over the table with their friends for a little while, but eventually left without incident.
Sold a lot of alcohol tonight. Note to future self: stock up on beers for the music portion of SxSW. The interactive/film folks don't drink nearly as much as the music goes do (should have been a no-brainer)
Specials?
Tsk. Set/Carp: 12/9 (86'd the set at 7pm)
Kimchi Pickels: 3
Jalapenos: 6
3 Staff members that stood out (why/how):
*Camacho seemed a little off his game at lunch today. A few misrings and just seemed to be dragging overall. I think we're all a bit beat from SxSW so it's understandable. but it was noticeable.
*Dusten did a great job tonight getting into other sections and prebussing other sections in his downtime
*Mandy is very assertive and self-confident when it comes to telling tables no. She handled that trouble table A6 very well.
* Alex got a little sloppy towards the end of her shift. Closed out out one wrong table, and another one she closed out they paid for a seaweed salad but never received it.
Any VIP's in?
Lots of familiar faces at lunch. Rachel and Carlos came in too
Dinner was definitely an unfamiliar crowd...
Comps& Void Detail:
Lunch: Voided gyoza for 20, said they didn't order it- was able to reuse it for A3, voided a green tea and seven swords for Jason- rung it up twice. Bday dessert for B1
Dinner: DNL for Alone together, Thinkery Card, Bday dessert.
R&M needs?:
Next Rest Depot trip can we get a new trash can. The one in the service station is pretty destroyed.
we ran out of wine glasses tonight. Completely embarrassing. They said they ran out of them last night too. It will have to wait until Monday when I can go to Ace Mart on my way in.
This is why we can't have nice things: those two frames I hung on the wall (one for social media one for the flyer Leary made). Yeah a guest already knocked one down and broke it into pieces.
Also, anyone know what happened to the doorframe that leads into the restroom hallway? There's a big ol patch of paint taken off the right side.
86'd items/ need more?
Mandy showed me the crusts on the cheesecakes in the fridge. They were looking pretty thin- I told her to serve it anyway. But I feel this is one area that we continue to execute properly- Cheesecakes.
Friday, March 20, 2015
Friday Recap 3/20/15
Written By: Leary
LY Lunch Sales: $2487
Projected Sales: $2493 (-$141.50)
TY Lunch Sales: $2351.50
+/- : -$135.50, -5%
Lunch Covers: 121
Avg PPA:$19.43
LY Dinner Sales: $6429
Projected Sales: $6875
TY Dinner Sales: $7207.60
+/- : +$1178.60, +18%
Dinner Covers: 228
Avg PPA: $33.37
Previous Days Labor %: 12.90%
Previous Days Comps %: 4.28%, Controllable- 4.34%
Weather:Warm humid and drizzly in the morning/afternoon, Cooler and Rainy by the evening
Any Special events going on?: SXSW Weekend
Who worked?:
Lunch- Jason, Krystin, Alex, Kate Cl, Jason FR, Josh SA, Nate H
Dinner- Jason, Sophia, Johnny, Sayo, Dusten Cl, Ruthy & Nate H, Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Lunch was similar to the rest of the week. Full and steady most of the shift. We did get a little pop at the very end, and 7 tables walked in the last 10 minutes. Kate handled it fine with a little help from Krystin. Ticket times were good. No customer issues.
Slow start for a Friday. Started to fill up after 7, and then quickly went on a wait. The lobby and patio packed by 830. Got up to an hour wait at the peak. Mostly 2 tops tonight. Had a few tables go slightly over quote times, but overall quotes were good. Ticket times were good. Had a couple of long ticket times because of a paper jam in the printer, but the items still came out at a reasonable time for a Friday. The guests were chilling with a bottle of sake, and didn't even notice. Came off the wait around 10. Cut host, cocktail, and 2 on. No customer issues.
Specials?
T Set- 10
T Carp- 7
Fried Smelt- 4
Fried Cuke Kimchi- 14
3 Staff members that stood out (why/how):
Krystin was super helpful after the cut at lunch
Jason was helping josh a lot at lunch. Always went back to the kitchen with a full tray.
Any VIP's in?
Comps& Void Detail:
Kome bucks
Voided clear soups, and side salad
Lots of other voids (had the sushi printer jam and we had to re-ring a lot of items)
R&M needs?:
Soft serve was delivered today. Unfortunately it needs its own dedicated outlet and breaker. Called the electrician and he'll be out next Thursday morning.
86'd items/ need more?
LY Lunch Sales: $2487
Projected Sales: $2493 (-$141.50)
TY Lunch Sales: $2351.50
+/- : -$135.50, -5%
Lunch Covers: 121
Avg PPA:$19.43
LY Dinner Sales: $6429
Projected Sales: $6875
TY Dinner Sales: $7207.60
+/- : +$1178.60, +18%
Dinner Covers: 228
Avg PPA: $33.37
Previous Days Labor %: 12.90%
Previous Days Comps %: 4.28%, Controllable- 4.34%
Weather:Warm humid and drizzly in the morning/afternoon, Cooler and Rainy by the evening
Any Special events going on?: SXSW Weekend
Who worked?:
Lunch- Jason, Krystin, Alex, Kate Cl, Jason FR, Josh SA, Nate H
Dinner- Jason, Sophia, Johnny, Sayo, Dusten Cl, Ruthy & Nate H, Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Lunch was similar to the rest of the week. Full and steady most of the shift. We did get a little pop at the very end, and 7 tables walked in the last 10 minutes. Kate handled it fine with a little help from Krystin. Ticket times were good. No customer issues.
Slow start for a Friday. Started to fill up after 7, and then quickly went on a wait. The lobby and patio packed by 830. Got up to an hour wait at the peak. Mostly 2 tops tonight. Had a few tables go slightly over quote times, but overall quotes were good. Ticket times were good. Had a couple of long ticket times because of a paper jam in the printer, but the items still came out at a reasonable time for a Friday. The guests were chilling with a bottle of sake, and didn't even notice. Came off the wait around 10. Cut host, cocktail, and 2 on. No customer issues.
Specials?
T Set- 10
T Carp- 7
Fried Smelt- 4
Fried Cuke Kimchi- 14
3 Staff members that stood out (why/how):
Krystin was super helpful after the cut at lunch
Jason was helping josh a lot at lunch. Always went back to the kitchen with a full tray.
Any VIP's in?
Comps& Void Detail:
Kome bucks
Voided clear soups, and side salad
Lots of other voids (had the sushi printer jam and we had to re-ring a lot of items)
R&M needs?:
Soft serve was delivered today. Unfortunately it needs its own dedicated outlet and breaker. Called the electrician and he'll be out next Thursday morning.
86'd items/ need more?
Thursday, March 19, 2015
Thursday Recap 3/19/15
Written By: Leary
LY Lunch Sales: $1150
Projected Sales: $2640 (-$564.31)
TY Lunch Sales: $2075.69
+/- : +$925.69, +80%
Lunch Covers: 111
Avg PPA: $18.70
LY Dinner Sales: $5012
Projected Sales: $5880
TY Dinner Sales: $5531.45
+/- : $27.94
Dinner Covers: 198
Avg PPA: $27.94
Previous Days Labor %: 16.38%
Previous Days Comps %: 3.50%, Controllable- 7.05%
Weather: Warm and muggy, Low 80s to Low 70s
Any Special events going on?: SXSW, Free show at auditorium shores
Who worked?:
Lunch- Sayo, Joel, Krystin, Kate Cl, Jason FR, Junko H, Josh SA
Dinner- Sayo, Krystin, Joel, Clair, Sophia Cl, Nate & Grace H, Jason FR, Saki SA
Flow of Business, Cuts and Ticket Times:
Lunch was the same as the rest of the week. A nice steady flow most of the shift. Stayed pretty full from noon to 145. No big pop, but decent sales. Ticket times were solid. Lots of out-of-towners trying out Kome. 1 on at 140. No customer issues.
Dinner was a really slow start like all week. Didn't really start to take off until after 7. Reservation no called no showed. No one answered when I called. Had a 12 top call and say they would be here at 730, but they never showed. I know the hosts use to call to confirm reservations at the beginning of shifts. Is there a reason we stopped? If not I'd like to get the hosts back in the habbit of doing it again. We got up to a 45 minute wait, and came off the wait at 930. Cut host and cocktail at 915. 1 on at 930. Solid ticket times.
Specials?
Fried Smelt Fish- 2
T Set- 6
T Carp- 7
Smoking Sashimi- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Rachel in for her birthday lunch
Lynn came in with Erin and Olive for dinner
Comps& Void Detail:
Gave Rachel a FNF for her birthday
Birthday Comp apple gyoza
FNF for Lynn
Thinkery 20% Promo
Kome bucks
R&M needs?:
Elizabeth, can we make the "Thai Style" a modifier for the kara age? It currently rings as a separate item, and looks confusing on certain tickets with multiple items.
86'd items/ need more?
LY Lunch Sales: $1150
Projected Sales: $2640 (-$564.31)
TY Lunch Sales: $2075.69
+/- : +$925.69, +80%
Lunch Covers: 111
Avg PPA: $18.70
LY Dinner Sales: $5012
Projected Sales: $5880
TY Dinner Sales: $5531.45
+/- : $27.94
Dinner Covers: 198
Avg PPA: $27.94
Previous Days Labor %: 16.38%
Previous Days Comps %: 3.50%, Controllable- 7.05%
Weather: Warm and muggy, Low 80s to Low 70s
Any Special events going on?: SXSW, Free show at auditorium shores
Who worked?:
Lunch- Sayo, Joel, Krystin, Kate Cl, Jason FR, Junko H, Josh SA
Dinner- Sayo, Krystin, Joel, Clair, Sophia Cl, Nate & Grace H, Jason FR, Saki SA
Flow of Business, Cuts and Ticket Times:
Lunch was the same as the rest of the week. A nice steady flow most of the shift. Stayed pretty full from noon to 145. No big pop, but decent sales. Ticket times were solid. Lots of out-of-towners trying out Kome. 1 on at 140. No customer issues.
Dinner was a really slow start like all week. Didn't really start to take off until after 7. Reservation no called no showed. No one answered when I called. Had a 12 top call and say they would be here at 730, but they never showed. I know the hosts use to call to confirm reservations at the beginning of shifts. Is there a reason we stopped? If not I'd like to get the hosts back in the habbit of doing it again. We got up to a 45 minute wait, and came off the wait at 930. Cut host and cocktail at 915. 1 on at 930. Solid ticket times.
Specials?
Fried Smelt Fish- 2
T Set- 6
T Carp- 7
Smoking Sashimi- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Rachel in for her birthday lunch
Lynn came in with Erin and Olive for dinner
Comps& Void Detail:
Gave Rachel a FNF for her birthday
Birthday Comp apple gyoza
FNF for Lynn
Thinkery 20% Promo
Kome bucks
R&M needs?:
Elizabeth, can we make the "Thai Style" a modifier for the kara age? It currently rings as a separate item, and looks confusing on certain tickets with multiple items.
86'd items/ need more?
Wednesday, March 18, 2015
Wed. PM 3.18.15
Written By: Elizabeth
LY Dinner Sales: $4592
Projected Sales: $5103
TY Dinner Sales: $4932
+/- : +7% LY and -$171 PS
Dinner Covers: 187
Avg PPA: $26.37
Weather: warm 70's/60's
Any Special events going on?: SXSW
Who worked?: Sayo, Alex, Lindsey, Mandy, Naoto CL> Ruthy & Nate Hosted, Stephanie CT Kaori SA and Sigele FR
Nate left tonight without putting the phone back on the cradle and without plugging the ipad in.
Flow of Business, Cuts and Ticket Times:
The usual as of lately. Dead until about 7:30, or nearly 8pm. Went on a wait for about 5 two tops and 4 Three plus tops. No large parties tonight. Stephanie was busy for maybe an hour then was gone by 9pm. I cut Ruthy and Sayo both at 8:45 too, since it was slowing down. But then we got another weird pop at 9:15 and had a bunch of 2 tops on the wait list. As well as a 5 top, 3top adn 4 top. They were all sat by 9:45. I didn't make any other cuts. Weird kind of night.
A woman left her purse here. It's under the desk.
Please make a note not to put dump buckets near dry storage food, freezer or drink racks. The dump buckets should be next to the trash can and that is all. I hate seeing dump buckets placed in the dry storage area. The floor gets all nasty, right next to ready to eat food. Gross!
Specials?
Bitches Brew Roll: 29!!!!! Wow Andrew & Take-san killed it!
Salmon 3 ways: 5
Fried Smelt: 4
3 Staff members that stood out (why/how):
*Sigele helps to bus tables in her downtime and is OH so helpful!
*Alex was watering outside her section in her down time.
* Naoto picked up for Sophia. It's nice to work with him, he is solid and does a great job.
Any VIP's in?
James (old sushi bar regular) was in with a friend. Also messy-haired hipster girl who usually sits at sushi bar was here with friends too.
Comps& Void Detail:
voided a few Oasis ales because we were 86
Kit.Error for recovery for a fish and chips that had a hair in it.
R&M needs?:
86'd items/ need more?
Relying on Murphys Law we sold a lot of Kirin tonight. I called Brown and placed an order for another 2 cases of Kirin and 1 case 22oz bottles for either Thurs or Fri Delivery.
I also ordered another 2 cases of the Oasis Homesick lager. Wow that's selling well! I think I smell a new addition to the menu.
LY Dinner Sales: $4592
Projected Sales: $5103
TY Dinner Sales: $4932
+/- : +7% LY and -$171 PS
Dinner Covers: 187
Avg PPA: $26.37
Weather: warm 70's/60's
Any Special events going on?: SXSW
Who worked?: Sayo, Alex, Lindsey, Mandy, Naoto CL> Ruthy & Nate Hosted, Stephanie CT Kaori SA and Sigele FR
Nate left tonight without putting the phone back on the cradle and without plugging the ipad in.
Flow of Business, Cuts and Ticket Times:
The usual as of lately. Dead until about 7:30, or nearly 8pm. Went on a wait for about 5 two tops and 4 Three plus tops. No large parties tonight. Stephanie was busy for maybe an hour then was gone by 9pm. I cut Ruthy and Sayo both at 8:45 too, since it was slowing down. But then we got another weird pop at 9:15 and had a bunch of 2 tops on the wait list. As well as a 5 top, 3top adn 4 top. They were all sat by 9:45. I didn't make any other cuts. Weird kind of night.
A woman left her purse here. It's under the desk.
Please make a note not to put dump buckets near dry storage food, freezer or drink racks. The dump buckets should be next to the trash can and that is all. I hate seeing dump buckets placed in the dry storage area. The floor gets all nasty, right next to ready to eat food. Gross!
Specials?
Bitches Brew Roll: 29!!!!! Wow Andrew & Take-san killed it!
Salmon 3 ways: 5
Fried Smelt: 4
3 Staff members that stood out (why/how):
*Sigele helps to bus tables in her downtime and is OH so helpful!
*Alex was watering outside her section in her down time.
* Naoto picked up for Sophia. It's nice to work with him, he is solid and does a great job.
Any VIP's in?
James (old sushi bar regular) was in with a friend. Also messy-haired hipster girl who usually sits at sushi bar was here with friends too.
Comps& Void Detail:
voided a few Oasis ales because we were 86
Kit.Error for recovery for a fish and chips that had a hair in it.
R&M needs?:
86'd items/ need more?
Relying on Murphys Law we sold a lot of Kirin tonight. I called Brown and placed an order for another 2 cases of Kirin and 1 case 22oz bottles for either Thurs or Fri Delivery.
I also ordered another 2 cases of the Oasis Homesick lager. Wow that's selling well! I think I smell a new addition to the menu.
Wednesday AM Recap 3/18/15
Written By:Leary
LY Lunch Sales:$1613
Projected Sales: $1920 (+$104.20)
TY Lunch Sales: $2024.20
+/- : +$411.20, +24%
Lunch Covers:130
Avg PPA: $15.57
Previous Days Labor %: 20.46%
Previous Days Comps %: 3.40%, Control-4.64%
Weather: Humid sunny 70s
Any Special events going on?:SXSW
Who worked?:
Lindsey, Sayo, Alex, Johnny Cl, Junko H, Josh SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Steady flow of business for lunch today. No big pop, just a steady trickle. Had a handful of tables waiting here and there. Had a hectic point towards the end when a lot of tables got up all at once, but after a little bit of hustling from the staff we got through it. Ticket times were good, and no customer issues.
Any VIP's in?
Kayo and friends
Comps& Void Detail:
Owner comp for Kayo and friends
R&M needs?:
Called Andy Bentz (Hood Repair) about coming out. The other company fell through.
Called Hill refrigeration about the low boy in the sushi bar. They will be here tomorrow morning.
86'd items/ need more?
LY Lunch Sales:$1613
Projected Sales: $1920 (+$104.20)
TY Lunch Sales: $2024.20
+/- : +$411.20, +24%
Lunch Covers:130
Avg PPA: $15.57
Previous Days Labor %: 20.46%
Previous Days Comps %: 3.40%, Control-4.64%
Weather: Humid sunny 70s
Any Special events going on?:SXSW
Who worked?:
Lindsey, Sayo, Alex, Johnny Cl, Junko H, Josh SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Steady flow of business for lunch today. No big pop, just a steady trickle. Had a handful of tables waiting here and there. Had a hectic point towards the end when a lot of tables got up all at once, but after a little bit of hustling from the staff we got through it. Ticket times were good, and no customer issues.
Any VIP's in?
Kayo and friends
Comps& Void Detail:
Owner comp for Kayo and friends
R&M needs?:
Called Andy Bentz (Hood Repair) about coming out. The other company fell through.
Called Hill refrigeration about the low boy in the sushi bar. They will be here tomorrow morning.
86'd items/ need more?
Tuesday, March 17, 2015
Tuesday Recap 3/17/15
Written By: Leary
LY Lunch Sales: $1199
Projected Sales: $1883 (+$189.37)
TY Lunch Sales: $2072.37
+/- : + $873.37, + 73%
Lunch Covers:125
Avg PPA: $16.53
LY Dinner Sales: $3895
Projected Sales: $5841 (-$1361.10)
TY Dinner Sales:$4479.90
+/- : + $584.90, +15%
Dinner Covers: 179
Avg PPA: $25.03
Previous Days Labor %: 16.83%
Previous Days Comps %: 3.24%, Controllable - 10.88%
Weather: Cloudy and muggy upper to mid 70's
Any Special events going on?: St. Paddy's Day
Who worked?:
Lunch- Krystin, Lindsey, Clair, Kate Cl, Josh SA, Sigele FR, Junko H
Dinner- Lindsey, Krystin, Mandy, Alex, Dusten Cl, Saki SA, Sigele FR, Nate & Ruthy H, Clair CT
Flow of Business, Cuts and Ticket Times:
Lunch was steady, but not crazy. Had a few tables on a wait between 12-1, but the flow was perfect. Staff was solid, ticket times were good, and besides 1 lady not liking the texture of tofu (she was expecting it to be thinner and firmer) no customer issues. 2 on at 140.
Dinner was a really slow start once again. We were pretty dead until 7. Tables slowly started to trickle in, and we went on a wait shortly after 8. Only a couple of tables at first. Got up to a 30 min wait by 830. Off the wait right after 9. Cut the first host and the cocktail at 9. Went 2 on at 930. Stayed pretty steady until the end.
Specials?
Fried cucumber kimchi- 15
Smoking Sahimi- 5
Tsukiji Set- 7
All Star Set- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
-Comped Tofu Steak DNL at lunch. The lady had a couple of bits and picked at it for a long time. She said she didn't care for the texture. Krystin offered her something else, but she was ready to go.
-B Day comp apple gyoza
-Misring 2 rice and 1 fish and chips
R&M needs?:
Napkins came in today
Alarm panel was moved into the office today so no alarms being set off by customers
Gaskets were replaced in the sushi bar, and drink cooler today
86'd items/ need more?
LY Lunch Sales: $1199
Projected Sales: $1883 (+$189.37)
TY Lunch Sales: $2072.37
+/- : + $873.37, + 73%
Lunch Covers:125
Avg PPA: $16.53
LY Dinner Sales: $3895
Projected Sales: $5841 (-$1361.10)
TY Dinner Sales:$4479.90
+/- : + $584.90, +15%
Dinner Covers: 179
Avg PPA: $25.03
Previous Days Labor %: 16.83%
Previous Days Comps %: 3.24%, Controllable - 10.88%
Weather: Cloudy and muggy upper to mid 70's
Any Special events going on?: St. Paddy's Day
Who worked?:
Lunch- Krystin, Lindsey, Clair, Kate Cl, Josh SA, Sigele FR, Junko H
Dinner- Lindsey, Krystin, Mandy, Alex, Dusten Cl, Saki SA, Sigele FR, Nate & Ruthy H, Clair CT
Flow of Business, Cuts and Ticket Times:
Lunch was steady, but not crazy. Had a few tables on a wait between 12-1, but the flow was perfect. Staff was solid, ticket times were good, and besides 1 lady not liking the texture of tofu (she was expecting it to be thinner and firmer) no customer issues. 2 on at 140.
Dinner was a really slow start once again. We were pretty dead until 7. Tables slowly started to trickle in, and we went on a wait shortly after 8. Only a couple of tables at first. Got up to a 30 min wait by 830. Off the wait right after 9. Cut the first host and the cocktail at 9. Went 2 on at 930. Stayed pretty steady until the end.
Specials?
Fried cucumber kimchi- 15
Smoking Sahimi- 5
Tsukiji Set- 7
All Star Set- 7
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
-Comped Tofu Steak DNL at lunch. The lady had a couple of bits and picked at it for a long time. She said she didn't care for the texture. Krystin offered her something else, but she was ready to go.
-B Day comp apple gyoza
-Misring 2 rice and 1 fish and chips
R&M needs?:
Napkins came in today
Alarm panel was moved into the office today so no alarms being set off by customers
Gaskets were replaced in the sushi bar, and drink cooler today
86'd items/ need more?
Monday, March 16, 2015
Monday PM 3.16.15 (SxSW Day 3)
Written By: elizabeth
LY Dinner Sales: $5339
Projected Sales: $5671
TY Dinner Sales: $6237
+/- : +17% LY and +$566 PS
Dinner Covers: 231
Avg PPA: $27
Weather: in the 60's. Some humidity due to some rain.
Any Special events going on?: I believe today was the last day of the interactive portion
Who worked?: Dusten, Mandy, Joel, Clair, Kate CL. Ruthy Host, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
The night started off really slow. I wonder if this is going to be the new trend with it being daylight longer. We finally started to fill up after 7pm, and went on a wait. The wait lasted until 9:30 and thats when I made cuts. The wait ranged from 25 minutes to an hour at it's peak. It was a strange ebb and flow. But no one waited over their quote time, and Ruthy's quotes are just really spot on. She was really staying on top of it tonight, and said how much she likes when there is a cocktail and one host on. Not too much else to note. S5 said the center of his gyoza was cold, but ate it anyway. I ordered a gyoza and as soon as it came out I bit into it, and the center was just warm, but not hot. I let Daniel know, and Kelby owned up to it as his mistake. I comp'd the gyoza for the guy.
Had some friends in with relatives from Dallas, so I sent them two shumai and edamames.
On a fun sidenote, I got a call tonight from a guy that works for Jimmy Kimmel Live and he wants to place a catering order for pick up Wednesday at 11:30am. I told him that would be fine. He is going to email me his order tonight or tomorrow. How cool, huh!!!??
Specials? I had the servers verbal all specials tonight since it was just the two. They did a great job selling them. We sold out of the taz toro.
A special nigiri set (katsuo, madai and hotate with special toppings):
taz toro carpaccio:
3 Staff members that stood out (why/how):
*Clair, though very somber looking all night, was very helpful again, prebussing other sections and putting glassware away.
*It seemed like everyone was really struggling to keep their tables waters full. All night I saw empty glasses at multiple tables.
*Stephanie did a great job cocktailing- asked for help where she needed it.
Any VIP's in?
Cheer up Charlie Bartender in for his "last meal" before his week of non-stop shifts. Jaqueline and Cody (my friends), Friends of Dustens.
Do we need to remind servers that Monday night is SIN night? Maybe make a flyer to post in the hallway with the bathrooms.
Comps& Void Detail:
Lots of voids tonight. Misring Crunchy dynamite, btl jules taylor, glass jules taylor,
R&M needs?:
-Again, the gasket guy will be in tomorrow between 2-4 to fix the two gaskets. He knows which ones.
No biggie or anything but there was a huge tree roach in the ladies room around 11pm (just now) I had Danger kill it for me. My hero. But ewww. Gross.
86'd items/ need more?
hopefully have the coconut nigori in tomorrow.
LY Dinner Sales: $5339
Projected Sales: $5671
TY Dinner Sales: $6237
+/- : +17% LY and +$566 PS
Dinner Covers: 231
Avg PPA: $27
Weather: in the 60's. Some humidity due to some rain.
Any Special events going on?: I believe today was the last day of the interactive portion
Who worked?: Dusten, Mandy, Joel, Clair, Kate CL. Ruthy Host, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
The night started off really slow. I wonder if this is going to be the new trend with it being daylight longer. We finally started to fill up after 7pm, and went on a wait. The wait lasted until 9:30 and thats when I made cuts. The wait ranged from 25 minutes to an hour at it's peak. It was a strange ebb and flow. But no one waited over their quote time, and Ruthy's quotes are just really spot on. She was really staying on top of it tonight, and said how much she likes when there is a cocktail and one host on. Not too much else to note. S5 said the center of his gyoza was cold, but ate it anyway. I ordered a gyoza and as soon as it came out I bit into it, and the center was just warm, but not hot. I let Daniel know, and Kelby owned up to it as his mistake. I comp'd the gyoza for the guy.
Had some friends in with relatives from Dallas, so I sent them two shumai and edamames.
On a fun sidenote, I got a call tonight from a guy that works for Jimmy Kimmel Live and he wants to place a catering order for pick up Wednesday at 11:30am. I told him that would be fine. He is going to email me his order tonight or tomorrow. How cool, huh!!!??
Specials? I had the servers verbal all specials tonight since it was just the two. They did a great job selling them. We sold out of the taz toro.
A special nigiri set (katsuo, madai and hotate with special toppings):
taz toro carpaccio:
3 Staff members that stood out (why/how):
*Clair, though very somber looking all night, was very helpful again, prebussing other sections and putting glassware away.
*It seemed like everyone was really struggling to keep their tables waters full. All night I saw empty glasses at multiple tables.
*Stephanie did a great job cocktailing- asked for help where she needed it.
Any VIP's in?
Cheer up Charlie Bartender in for his "last meal" before his week of non-stop shifts. Jaqueline and Cody (my friends), Friends of Dustens.
Do we need to remind servers that Monday night is SIN night? Maybe make a flyer to post in the hallway with the bathrooms.
Comps& Void Detail:
Lots of voids tonight. Misring Crunchy dynamite, btl jules taylor, glass jules taylor,
R&M needs?:
-Again, the gasket guy will be in tomorrow between 2-4 to fix the two gaskets. He knows which ones.
No biggie or anything but there was a huge tree roach in the ladies room around 11pm (just now) I had Danger kill it for me. My hero. But ewww. Gross.
86'd items/ need more?
hopefully have the coconut nigori in tomorrow.
Monday AM 3/16/15 recap
Written By: Dusten
LY Lunch Sales: 1393
Projected Sales: 1983
TY Lunch Sales: 1340
+/- : -4% from LY and -$643 under projected
Lunch Covers: 86
Avg PPA: 15.58
Weather: overcast, 70's
Any Special events going on?: more sxsw
Who worked?: Mandy, Krystin, Alex, Johnny CL, Junko host and Hiroe FR
Flow of Business, Cuts and Ticket Times: Pretty uneventful slow lunch. Kitchen and sushi bar seemed a little frantic however. Sometimes kitchen items took a good while, 25 minutes on a katsu don. Other times sushi was beat out by kitchen items. I never really saw a swarm of tickets at either. Perhaps just trouble finding rhythm. Our 'rush' only lasted until about 12:45 so I cut Mandy at 1pm, Krystin at 1:15pm and Alex at 1:40pm.
Apparently at the end of service Johnny had a guy sit at S-9 by himself. He indicated to Johnny that he needed a minute to look over the menu. In the meantime Johnny had been sat twice and went to greet the other tables. One of them happened to be ready to order the moment they sat down. This apparently didn't go over well with S-9, thinking Johnny was giving them preferential treatment by taking their order before his, so he threw an adult tantrum and left. I saw none of this and he only just told me.
Specials? n/a
3 Staff members that stood out (why/how): I can never seem to make the servers happy with the sections I give them. There's always swapping that occurs and to the best of my knowledge it makes no difference in the end. Alex and Krystin
-Johnny made the most out of inordinate ticket times and is confident and comfortable as a lunch closer. He's a pretty effective communicator and an occasional leader type on the floor.
-Mandy tends to put a lot of pressure on herself at times and almost to a fault. I'm not speaking of today so much as a pattern I've noticed with her. It is great that she holds her service to a high standard, but I feel she would be better served (pun intended) to concentrate on the fundamentals. She is still one of the strongest servers we have, despite being one of the newest hires.
Any VIP's in? Lunch regulars. I don't know names. Only recognize faces. 5-6 of them.
Comps& Void Detail: Voided a maguro zuke don for Mandy's lunch. We ordered pizza today.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: 1393
Projected Sales: 1983
TY Lunch Sales: 1340
+/- : -4% from LY and -$643 under projected
Lunch Covers: 86
Avg PPA: 15.58
Weather: overcast, 70's
Any Special events going on?: more sxsw
Who worked?: Mandy, Krystin, Alex, Johnny CL, Junko host and Hiroe FR
Flow of Business, Cuts and Ticket Times: Pretty uneventful slow lunch. Kitchen and sushi bar seemed a little frantic however. Sometimes kitchen items took a good while, 25 minutes on a katsu don. Other times sushi was beat out by kitchen items. I never really saw a swarm of tickets at either. Perhaps just trouble finding rhythm. Our 'rush' only lasted until about 12:45 so I cut Mandy at 1pm, Krystin at 1:15pm and Alex at 1:40pm.
Apparently at the end of service Johnny had a guy sit at S-9 by himself. He indicated to Johnny that he needed a minute to look over the menu. In the meantime Johnny had been sat twice and went to greet the other tables. One of them happened to be ready to order the moment they sat down. This apparently didn't go over well with S-9, thinking Johnny was giving them preferential treatment by taking their order before his, so he threw an adult tantrum and left. I saw none of this and he only just told me.
Specials? n/a
3 Staff members that stood out (why/how): I can never seem to make the servers happy with the sections I give them. There's always swapping that occurs and to the best of my knowledge it makes no difference in the end. Alex and Krystin
-Johnny made the most out of inordinate ticket times and is confident and comfortable as a lunch closer. He's a pretty effective communicator and an occasional leader type on the floor.
-Mandy tends to put a lot of pressure on herself at times and almost to a fault. I'm not speaking of today so much as a pattern I've noticed with her. It is great that she holds her service to a high standard, but I feel she would be better served (pun intended) to concentrate on the fundamentals. She is still one of the strongest servers we have, despite being one of the newest hires.
Any VIP's in? Lunch regulars. I don't know names. Only recognize faces. 5-6 of them.
Comps& Void Detail: Voided a maguro zuke don for Mandy's lunch. We ordered pizza today.
R&M needs?:
86'd items/ need more?
Sunday PM 3/16/15 recap
Written By: Dusten
LY Dinner Sales: 6017
Projected Sales: 6060
TY Dinner Sales: 6033
+/- : <1% change from LY and -$27 under projected
Dinner Covers:217
Avg PPA:27.8
Weather: mostly cloudy and mid sixties.
Any Special events going on?: south by something.
Who worked?:Kate, Sayo, Mandy, Joel, Stephanie CL, Jason SA, Hiroe FR, Alex CT, and Grace Host
Flow of Business, Cuts and Ticket Times:tonight was fairly busy, particularly for a Sunday. We were more than half full upon opening. There was a palpable panic among the servers without having the support staff available immediately, but I helped out as did Kayo and things went nice and smoothly. We had a 7-top that walked in and sat for a little over 2 hours. That gummed up things for a while, but gave Alex a little bit of business. We stayed on wait most of the night with another 7-top walking in and taking the place of a no show reservation. Ticket times may have made the servers sweat a bit on rare occasion, but they're a nervous bunch anyways.
Specials?
3 Staff members that stood out (why/how):
-Alex- super helpful at the host stand and on the floor. She mentioned enjoying working cocktail shifts... or at least not understanding why others may not like them. I don't think she want to work cocktail instead of serving in most any case, but would be happy to pick up a shift.
-Stephanie- great sales. I saw her helping out everywhere she could and effectively communicating her needs when she was weeded. Kate was also great tonight, doing lots to help wherever she could. Everyone worked together very well for the most part.
-Joel- I don't know what it is about me that he sees and thinks that whatever I might tell him is merely a suggestion or something to flippantly ignore, but after tonight I know there is a definite pattern of pure insubordination, and I don't think I am picking on him in any way. It started with the changing of clothes in the office. That didn't happen today, but I encountered the same "I don't really have to follow Dusten's instructions" attitude as then.
We were still pretty full at 10pm and there was a group in the party room as well. Grace had clocked out and was eating at the sushi bar, and I notcied Joel was eating with her. He wasn't done with his side work, he wasn't clocked out, Take and Kayo were actually sitting at B2 eating, and he had bought himself a Zoe to go with his meal while on the clock. I told him he needed to be done with everything before he could be seated on the sales floor while everyone else was still working. He argued a bit, basically blew me off, sat there and took. his. time. finishing his food before finally getting up and entering his checks and doing the majority of his side work!
I don't want this incident with a single employee to result in a broad-stroked harsh restriction against everyone's privileges. It isn't fair to penalize all for the actions of one, however it doesn't seem that my direct and open approach to the situations with Joel are going to have any affect and his pernicious attitude will continue. If I felt more comfortable in my authority I would have written him up then and there. I do feel as though the incident warranted it. Ridiculous.
Any VIP's in? Old John, The Asazus and friends.
Comps & Void Detail: undercooked Ebi Fry garnered a 50% kitchen error discount.
seasweed salad misring. Hama-toro sashimi 86. two misrang wine glasses.
R&M needs?:
86'd items/ need more? coconut sake
LY Dinner Sales: 6017
Projected Sales: 6060
TY Dinner Sales: 6033
+/- : <1% change from LY and -$27 under projected
Dinner Covers:217
Avg PPA:27.8
Weather: mostly cloudy and mid sixties.
Any Special events going on?: south by something.
Who worked?:Kate, Sayo, Mandy, Joel, Stephanie CL, Jason SA, Hiroe FR, Alex CT, and Grace Host
Flow of Business, Cuts and Ticket Times:tonight was fairly busy, particularly for a Sunday. We were more than half full upon opening. There was a palpable panic among the servers without having the support staff available immediately, but I helped out as did Kayo and things went nice and smoothly. We had a 7-top that walked in and sat for a little over 2 hours. That gummed up things for a while, but gave Alex a little bit of business. We stayed on wait most of the night with another 7-top walking in and taking the place of a no show reservation. Ticket times may have made the servers sweat a bit on rare occasion, but they're a nervous bunch anyways.
Specials?
3 Staff members that stood out (why/how):
-Alex- super helpful at the host stand and on the floor. She mentioned enjoying working cocktail shifts... or at least not understanding why others may not like them. I don't think she want to work cocktail instead of serving in most any case, but would be happy to pick up a shift.
-Stephanie- great sales. I saw her helping out everywhere she could and effectively communicating her needs when she was weeded. Kate was also great tonight, doing lots to help wherever she could. Everyone worked together very well for the most part.
-Joel- I don't know what it is about me that he sees and thinks that whatever I might tell him is merely a suggestion or something to flippantly ignore, but after tonight I know there is a definite pattern of pure insubordination, and I don't think I am picking on him in any way. It started with the changing of clothes in the office. That didn't happen today, but I encountered the same "I don't really have to follow Dusten's instructions" attitude as then.
We were still pretty full at 10pm and there was a group in the party room as well. Grace had clocked out and was eating at the sushi bar, and I notcied Joel was eating with her. He wasn't done with his side work, he wasn't clocked out, Take and Kayo were actually sitting at B2 eating, and he had bought himself a Zoe to go with his meal while on the clock. I told him he needed to be done with everything before he could be seated on the sales floor while everyone else was still working. He argued a bit, basically blew me off, sat there and took. his. time. finishing his food before finally getting up and entering his checks and doing the majority of his side work!
I don't want this incident with a single employee to result in a broad-stroked harsh restriction against everyone's privileges. It isn't fair to penalize all for the actions of one, however it doesn't seem that my direct and open approach to the situations with Joel are going to have any affect and his pernicious attitude will continue. If I felt more comfortable in my authority I would have written him up then and there. I do feel as though the incident warranted it. Ridiculous.
Any VIP's in? Old John, The Asazus and friends.
Comps & Void Detail: undercooked Ebi Fry garnered a 50% kitchen error discount.
seasweed salad misring. Hama-toro sashimi 86. two misrang wine glasses.
R&M needs?:
86'd items/ need more? coconut sake
Sunday, March 15, 2015
Sunday AM 3.15.15 (SxSW Day 3)
Written By: Elizabeth
LY Lunch Sales: $2274
Projected Sales: $2463
TY Lunch Sales: $2170
+/- : -5% LY and -$293 PS
Lunch Covers:120
Avg PPA: $18.08
Previous Days Labor %: 16%
Previous Days Comps %: 4%, Controllable: 3.65%
Weather: sunny. high 60's
Any Special events going on?: SxSW Day 3 (interactive is ending)
Who worked?: Sayo, Joel, Camacho, Alex. Grace Host, Ruthy FR, Jason SA
Flow of Business, Cuts and Ticket Times:
The kitchen completely fell apart today. There were 4 people working the line and the communication was just not there. Shin was just pumping out Ramens as fast as he could which meant fry tickets and ramen tickets weren't coming out together. That's the short version of today. Most Sundays I find myself being an expo back there. I don't mind doing this, but it limits my involvement on the floor, and ultimately the 3rd person should be doing this. Instead Daniel was jumping into the fry position to help plate and pump out the fry items. Both Nemo & Tre were working fry today. Somehow, they fell behind. Let's talk about the long version of this:
3 Staff members that stood out (why/how):
* Told Ruthy she needs to be more careful running food
* Tre and Harold both seem to be very slow moving individuals.
* Grace is always great when it's busy- she was helping to wipe and set tables in her downtime.
* We had one guest left at the sushi bar today and Camacho changed the music to...some kind of folk music. I just walked out to the dining room and the guy was leaving. I told Camacho he can't change the music to his own selections until all guests have left. Why is this always an issue??
Any VIP's in?
Andrew Grimes (old Eater Austin Editor), Anya a bartender at Drink.Well and also a friend of mine
Comps& Void Detail:
The list I posted above about covers it.
R&M needs?:
That freezer needs to be plugged in at all times. I don't know how/why it came unplugged.
86'd items/ need more?
LY Lunch Sales: $2274
Projected Sales: $2463
TY Lunch Sales: $2170
+/- : -5% LY and -$293 PS
Lunch Covers:120
Avg PPA: $18.08
Previous Days Labor %: 16%
Previous Days Comps %: 4%, Controllable: 3.65%
Weather: sunny. high 60's
Any Special events going on?: SxSW Day 3 (interactive is ending)
Who worked?: Sayo, Joel, Camacho, Alex. Grace Host, Ruthy FR, Jason SA
Flow of Business, Cuts and Ticket Times:
The kitchen completely fell apart today. There were 4 people working the line and the communication was just not there. Shin was just pumping out Ramens as fast as he could which meant fry tickets and ramen tickets weren't coming out together. That's the short version of today. Most Sundays I find myself being an expo back there. I don't mind doing this, but it limits my involvement on the floor, and ultimately the 3rd person should be doing this. Instead Daniel was jumping into the fry position to help plate and pump out the fry items. Both Nemo & Tre were working fry today. Somehow, they fell behind. Let's talk about the long version of this:
- Had a takoyaki go out to B8 cold, they sent it back. Had it refired. Comp'd it to kitchen error
- Had a Meatball side for S4 take 35 minutes, during that time the guest left.
- Had a 25 minute Apple Dessert and when they finally went to plate it found out the ice cream was melted- the freezer wasn't plugged in overnight apparently. I took the 2 spring rolls out to B6, apologized for the delay in ticket times and gave them $10 in Kome Bucks for a dessert on me next time. They were understanding.
- Ruthy mixed up A1 and A4's tickets. She brought a Pork Katsu and Tonkotsu Ramen to A1 that should have gone to A4, then came back with the ramen and told me she brought him the wrong ramen. I went to the table and that's when I saw she also dropped the wrong katsu (the woman had ordered the chicken katsu) I told the woman she had the pork and she was okay with keeping it, saying she was thinking about ordering it anyway. The guy ended up not liking his Miso ramen (noodles were soggy) and didn't want to wait for another one, so I comp'd his miso ramen as DNL and took 50% off her pork katsu that should have been a chicken katsu.
- Lastly, and the very least of my concerns, my lunch. I ordered a Pork Katsu. Not only was it forgotten, but when it was made at the last minute it was fried, cut, then fried again (I'm assuming it was sitting out?) It came out dry and overcooked. I really hope that doesn't happen with the food we serve our guests, because it was pretty bad. I took it back to the kitchen and got the scoop from Tre. Needless to say, I did not have lunch today (luckily I ordered a few pieces of nigiri to hold me over until I leave and get food elsewhere) Also, something I wanted to mention yesterday and forgot- my lunch yesterday was a salmon katsu. When I got it, the outer crust was hard to cut through and the salmon was very dry. Very dry. Jersey told me that is how it is supposed to be cooked, so maybe we can talk about that too... But with this happening, it just doesn't entice me to eat here.
Other than that...we filled up by 12:15 with the exception of the sushi bar. Went on a wait here and there. Cut Sayo at 1:45 and cut down to Alex and Camacho at 2:15. Went down to just Alex at 2:35
3 Staff members that stood out (why/how):
* Told Ruthy she needs to be more careful running food
* Tre and Harold both seem to be very slow moving individuals.
* Grace is always great when it's busy- she was helping to wipe and set tables in her downtime.
* We had one guest left at the sushi bar today and Camacho changed the music to...some kind of folk music. I just walked out to the dining room and the guy was leaving. I told Camacho he can't change the music to his own selections until all guests have left. Why is this always an issue??
Any VIP's in?
Andrew Grimes (old Eater Austin Editor), Anya a bartender at Drink.Well and also a friend of mine
Comps& Void Detail:
The list I posted above about covers it.
R&M needs?:
That freezer needs to be plugged in at all times. I don't know how/why it came unplugged.
86'd items/ need more?
Saturday 3.14.15 SxSW Day 2
Written By: Elizabeth
LY Lunch Sales: $3197
Projected Sales: $3465
TY Lunch Sales: A Grim $1640
+/- : -49% LY and -$1825 PS!!
Lunch Covers: 91
Avg PPA: $18.02
LY Dinner Sales: $7425
Projected Sales: $8218
TY Dinner Sales: $7333
+/- : -1% LY and -$885
Dinner Covers: 250
Avg PPA: $29.33
For the day we ended -16% LY and -$2710 PS :(
Previous Days Labor %: 17%
Previous Days Comps %: 3% with 17.85% Controllable comps! Yikes.
Weather: Beautiful 70's.
Any Special events going on?: SxSW Interactive/Film Day 2
Who worked?:
Lunch: Joel, Lindsey, Sophia, Johnny CL> Grace Host, Nate SA, Hiroe FR
Dinner: Sayo, Mandy, Clair, Camacho, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch was very slow. Waaay slower than expected. We never filled up. By noon was only had about 3 tables in here. I mean, it was waaaaay slower than LY SxSW. I'm assuming a lot of it had to do with the beautiful weather. I'm sure 90% of Austin is sitting on a patio somewhere....sippin on a margarita...*sigh*
I cut Joel at 12:50 and Lindsey at 1:45. Johnny and Sophia had a handful of tables to keep them busy. With it being as mellow as it was, I only had 2 hiccups that came in the last hour of service. Johnny had an 18 minute ice cream. and then B8 found the string still tied to their pork belly in their Tonkotsu Ramen. It was really embarrassing and I didn't really know what to say other than sorry, and get them some new pork pieces. But Jersey said that it went past Shin 3x, once in cutting and prep, once more when prepping his station this morning, and once more plating. I'm not sure what really happened there. But again, very embarrassing.
Dinner:
Dinner Service was slow tonight. Didn't go on a wait until 6:30 again. Very similar to last night. At least we stayed a little busier as the night got later, though. But still not that SxSW business we were anticipating. Weather perhaps? Had a few hiccups- had a 15 minute gyoza towards the beginning of the shift. Steve didn't know what "as app" meant? Cut Sayo at 9:30, Camacho stayed onto take the 9p reso that sat late. I also cut Mandy at that time. then went 2 on at 10p and then down to just Dusten at 10:40. 2 more tables came in after that. (one about 5 minutes before close)
The word of the evening: Communication.
Almost ran out of tori teba/dynamite chicken at 6:30- What happened with the chicken wings? Daniel said he didn't know what happened or why they weren't ordered. I do believe we had a conversation about communication. I checked the blogs and didn't see anything about chicken not coming in. Please use these blogs as documents for communication. I can't stress it enough.
Sigele told me we had a 1 count on Buta-kimchi (because that was what she was told), I, in turn, told the servers, and then we sold one, which to me signifies that we then 86d it. Take was going to order one for Toshi-san for dinner tonight, but then I told him we were 86 it. He went to investigate and told me that we DO have it. I asked Daniel about it and he said he never 86d it. So my question is...what happened here? A very strange game of telephone. Going forward, if a kitchen item is 86'd I would like whoever is the 3rd man, or managing, to tell the FOH manager on duty so there is no mistaken identity and we are not 86ing things that don't need to be 86d
On a side note I asked Kayo tonight about why we run out of Sake-Toro and Hama-Toro so fast sometimes (I've been meaning to ask this for a while) and she told me because the yield is smaller on those pieces. Which totally makes sense to me. Sometimes I hear the servers grumble when we 86 something like that, so now there is good reason. If we want to pass that word along.
Specials?
Fried Kimchi 7
Porkloin 7
3 Staff members that stood out (why/how):
*Johnny and Sophia are clutch closers on Saturday lunch. We always get a strange little pop at 2:30 and they are always ready for it and ready to ask for help where they need it. Nice to be able to count on them.
*Grace asked if she could start SA-ing. I told her to email Leary. Nate did a great job. SAing. He's really picking up. Grace doodles a lot. With the China markers too. I told her tonight to stop using them to write her dinner orders on, because they're expensive. Keep an eye on it.
*Clair was a teamwork fiend tonight! All night long I saw her helping to prebus other sections and keep them maintained, in addition to her own. She was a superstar!!
Any VIP's in?
Regular (Ed?) drives a motorcycle. (in for lunch)
Dinner: Kate & Jack (ooooo! Like in Lost! I just put that together...any other Lost nerds out there?) Eileen was in for dinner with a booooooy. Sa-ten Employee
Comps& Void Detail:
Lunch: Kitchen error for 18 minute ice cream, kitchen error for rope in ramen.
Dinner: Kome bucks for Kate. Employee day off for aforementioned employees.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $3197
Projected Sales: $3465
TY Lunch Sales: A Grim $1640
+/- : -49% LY and -$1825 PS!!
Lunch Covers: 91
Avg PPA: $18.02
LY Dinner Sales: $7425
Projected Sales: $8218
TY Dinner Sales: $7333
+/- : -1% LY and -$885
Dinner Covers: 250
Avg PPA: $29.33
For the day we ended -16% LY and -$2710 PS :(
Previous Days Labor %: 17%
Previous Days Comps %: 3% with 17.85% Controllable comps! Yikes.
Weather: Beautiful 70's.
Any Special events going on?: SxSW Interactive/Film Day 2
Who worked?:
Lunch: Joel, Lindsey, Sophia, Johnny CL> Grace Host, Nate SA, Hiroe FR
Dinner: Sayo, Mandy, Clair, Camacho, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch was very slow. Waaay slower than expected. We never filled up. By noon was only had about 3 tables in here. I mean, it was waaaaay slower than LY SxSW. I'm assuming a lot of it had to do with the beautiful weather. I'm sure 90% of Austin is sitting on a patio somewhere....sippin on a margarita...*sigh*
I cut Joel at 12:50 and Lindsey at 1:45. Johnny and Sophia had a handful of tables to keep them busy. With it being as mellow as it was, I only had 2 hiccups that came in the last hour of service. Johnny had an 18 minute ice cream. and then B8 found the string still tied to their pork belly in their Tonkotsu Ramen. It was really embarrassing and I didn't really know what to say other than sorry, and get them some new pork pieces. But Jersey said that it went past Shin 3x, once in cutting and prep, once more when prepping his station this morning, and once more plating. I'm not sure what really happened there. But again, very embarrassing.
Dinner:
Dinner Service was slow tonight. Didn't go on a wait until 6:30 again. Very similar to last night. At least we stayed a little busier as the night got later, though. But still not that SxSW business we were anticipating. Weather perhaps? Had a few hiccups- had a 15 minute gyoza towards the beginning of the shift. Steve didn't know what "as app" meant? Cut Sayo at 9:30, Camacho stayed onto take the 9p reso that sat late. I also cut Mandy at that time. then went 2 on at 10p and then down to just Dusten at 10:40. 2 more tables came in after that. (one about 5 minutes before close)
The word of the evening: Communication.
Almost ran out of tori teba/dynamite chicken at 6:30- What happened with the chicken wings? Daniel said he didn't know what happened or why they weren't ordered. I do believe we had a conversation about communication. I checked the blogs and didn't see anything about chicken not coming in. Please use these blogs as documents for communication. I can't stress it enough.
Sigele told me we had a 1 count on Buta-kimchi (because that was what she was told), I, in turn, told the servers, and then we sold one, which to me signifies that we then 86d it. Take was going to order one for Toshi-san for dinner tonight, but then I told him we were 86 it. He went to investigate and told me that we DO have it. I asked Daniel about it and he said he never 86d it. So my question is...what happened here? A very strange game of telephone. Going forward, if a kitchen item is 86'd I would like whoever is the 3rd man, or managing, to tell the FOH manager on duty so there is no mistaken identity and we are not 86ing things that don't need to be 86d
On a side note I asked Kayo tonight about why we run out of Sake-Toro and Hama-Toro so fast sometimes (I've been meaning to ask this for a while) and she told me because the yield is smaller on those pieces. Which totally makes sense to me. Sometimes I hear the servers grumble when we 86 something like that, so now there is good reason. If we want to pass that word along.
Specials?
Fried Kimchi 7
Porkloin 7
3 Staff members that stood out (why/how):
*Johnny and Sophia are clutch closers on Saturday lunch. We always get a strange little pop at 2:30 and they are always ready for it and ready to ask for help where they need it. Nice to be able to count on them.
*Grace asked if she could start SA-ing. I told her to email Leary. Nate did a great job. SAing. He's really picking up. Grace doodles a lot. With the China markers too. I told her tonight to stop using them to write her dinner orders on, because they're expensive. Keep an eye on it.
*Clair was a teamwork fiend tonight! All night long I saw her helping to prebus other sections and keep them maintained, in addition to her own. She was a superstar!!
Any VIP's in?
Regular (Ed?) drives a motorcycle. (in for lunch)
Dinner: Kate & Jack (ooooo! Like in Lost! I just put that together...any other Lost nerds out there?) Eileen was in for dinner with a booooooy. Sa-ten Employee
Comps& Void Detail:
Lunch: Kitchen error for 18 minute ice cream, kitchen error for rope in ramen.
Dinner: Kome bucks for Kate. Employee day off for aforementioned employees.
R&M needs?:
86'd items/ need more?
Saturday, March 14, 2015
Friday PM 3.13.15
Written By: Elizabeth
LY Dinner Sales: $6498
Projected Sales: $7683
TY Dinner Sales: $6879
+/- : +6% LY and -$804 PS
Dinner Covers: 227
Avg PPA: $30.30
Weather: Warm during the day 70's, chilly at night, 50's
Any Special events going on?: SxSW Official Day 1
Who worked?: Jason, Sophia, Johnny, Alex, Dusten CL. Ruthy/Nate Host, Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Slower start than expected. Didn't go on a wait until 6:15/30 and it died off early. We were off the wait by 9:30. I cut Jason at 9:15, and Nate at that time as well. Then went 2 on at 10:15 as it was really starting to die down. Nothing crazy tonight though (no news is good news, right!) Had an issue with an apple spring roll coming out burnt, then the remake was also over cooked, so I talked to the table, and let them know I would take care of it. They were very sweet.
Specials?
Squid Lips (what'd you call me!?) 12
Porkloin spec: 4
Fried Cucumber Kimchi: 8
3 Staff members that stood out (why/how):
*Alex was super helpful watering tables in her downtime tonight
*I saw Dusten bussing some tables in his downtime as well. Way to go!
*I caught Sophia texting in the back near the ice cream freezer. She thought it was okay because she wasn't out on the floor, and wasn't busy. I told her no. Sorry.
Any VIP's in?
David Morse (The Green Mile...The Rock)
Comps& Void Detail:
Kitchen Error: Apple Dessert- the first one went out burnt. The second one came out burnt too. The third one got comp'd.
R&M needs?:
The Monotronic guys will be here on Tuesday between 2-5 to move the security panel to the inside of the office door (where the clipboards are) Ideally this is where it should go.
86'd items/ need more?
LY Dinner Sales: $6498
Projected Sales: $7683
TY Dinner Sales: $6879
+/- : +6% LY and -$804 PS
Dinner Covers: 227
Avg PPA: $30.30
Weather: Warm during the day 70's, chilly at night, 50's
Any Special events going on?: SxSW Official Day 1
Who worked?: Jason, Sophia, Johnny, Alex, Dusten CL. Ruthy/Nate Host, Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Slower start than expected. Didn't go on a wait until 6:15/30 and it died off early. We were off the wait by 9:30. I cut Jason at 9:15, and Nate at that time as well. Then went 2 on at 10:15 as it was really starting to die down. Nothing crazy tonight though (no news is good news, right!) Had an issue with an apple spring roll coming out burnt, then the remake was also over cooked, so I talked to the table, and let them know I would take care of it. They were very sweet.
Specials?
Squid Lips (what'd you call me!?) 12
Porkloin spec: 4
Fried Cucumber Kimchi: 8
3 Staff members that stood out (why/how):
*Alex was super helpful watering tables in her downtime tonight
*I saw Dusten bussing some tables in his downtime as well. Way to go!
*I caught Sophia texting in the back near the ice cream freezer. She thought it was okay because she wasn't out on the floor, and wasn't busy. I told her no. Sorry.
Any VIP's in?
David Morse (The Green Mile...The Rock)
Comps& Void Detail:
Kitchen Error: Apple Dessert- the first one went out burnt. The second one came out burnt too. The third one got comp'd.
R&M needs?:
The Monotronic guys will be here on Tuesday between 2-5 to move the security panel to the inside of the office door (where the clipboards are) Ideally this is where it should go.
86'd items/ need more?
Friday, March 13, 2015
Friday AM Recap 3/13/15
Written By: Leary
LY Lunch Sales: $1803
Projected Sales: $2365 (-$563.15)
TY Lunch Sales: $1810.85
+/- : -$1.15, - 0%
Lunch Covers:104
Avg PPA: $17.33
Previous Days Labor %: 9%
Previous Days Comps %: 3%, Control- 18.26% (the majority of that was Friends and Family. Also the employee food comp was so low yesterday that it inflated the percentage quite a bit)
Weather: Beautiful day, cloudy in the morning but sun was out by the afternoon
Any Special events going on?:
Who worked?:
Lindsey, Krystin, Sayo, Kate CL, Josh SA, Nate H, Jason FR
Flow of Business, Cuts and Ticket Times:
It was pretty mellow today. I was expecting another busy day like yesterday, but it didn't happen. It was good patio weather. We were full with 2 tables waiting at 1, and then it slowed back down. I held off on cutting because I expected a late pop, but it didn't happen. 2 on at 130, 1 on at 140. Cut host at 140. Most of the ticket times were solid today. I had 1 30 minute Kara age. Not sure what the hold up was, but the table was sharing a bunch of items so they didn't even notice. No customer issues.
Our health inspector came in to have lunch today. It was a little nerve racking, and I wondered if she was going to jump up to give us a surprise inspection. She really just wanted to try us out. I take that as a nice compliment. I sent her and her friend a couple of pieces, and gave her a FNF. (is this considered bribery?)
Specials?
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Comped a Chirashi bowl with a long hair found in it
R&M needs?:
Installed the new soap dispenser in the ladies restroom
Jersey Reset the freezer
86'd items/ need more?
LY Lunch Sales: $1803
Projected Sales: $2365 (-$563.15)
TY Lunch Sales: $1810.85
+/- : -$1.15, - 0%
Lunch Covers:104
Avg PPA: $17.33
Previous Days Labor %: 9%
Previous Days Comps %: 3%, Control- 18.26% (the majority of that was Friends and Family. Also the employee food comp was so low yesterday that it inflated the percentage quite a bit)
Weather: Beautiful day, cloudy in the morning but sun was out by the afternoon
Any Special events going on?:
Who worked?:
Lindsey, Krystin, Sayo, Kate CL, Josh SA, Nate H, Jason FR
Flow of Business, Cuts and Ticket Times:
It was pretty mellow today. I was expecting another busy day like yesterday, but it didn't happen. It was good patio weather. We were full with 2 tables waiting at 1, and then it slowed back down. I held off on cutting because I expected a late pop, but it didn't happen. 2 on at 130, 1 on at 140. Cut host at 140. Most of the ticket times were solid today. I had 1 30 minute Kara age. Not sure what the hold up was, but the table was sharing a bunch of items so they didn't even notice. No customer issues.
Our health inspector came in to have lunch today. It was a little nerve racking, and I wondered if she was going to jump up to give us a surprise inspection. She really just wanted to try us out. I take that as a nice compliment. I sent her and her friend a couple of pieces, and gave her a FNF. (is this considered bribery?)
Specials?
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Comped a Chirashi bowl with a long hair found in it
R&M needs?:
Installed the new soap dispenser in the ladies restroom
Jersey Reset the freezer
86'd items/ need more?
Thursday Recap 3/12/15
Written By: Leary
LY Lunch Sales: $2261
Projected Sales: $2040 (+$182.15)
TY Lunch Sales: $2222.15
+/- : +$38.85, -2%
Lunch Covers: 133
Avg PPA: $16.71
LY Dinner Sales: $5609
Projected Sales: $6105 (+$208.92)
TY Dinner Sales: $6313
+/- : +$704.90, +13%
Dinner Covers: 212
Avg PPA: $29.78
Previous Days Labor %: 21%
Previous Days Comps %: 2% Cont-3.45%
Weather: Beautiful Day, 70s, Mild evening mid 60s
Any Special events going on?: Beginning of SXSW
Who worked?:
Lunch- Sayo, Joel, Clair, Jason CL, Jason FR, Junko H, Josh SA
Dinner- Sayo, Joel, Sophia, Kate, Dusten Cl, Jason FR, Nate SA, Ruthy & Grace H
Flow of Business, Cuts and Ticket Times:
It was a busy lunch today. Went on a wait a little before noon, and came off around 140. Stayed full until close. The business came all at once today. The kitchen had a mellow shift. Everyone wanted sushi for lunch. The sushi kept up for most of the shift, but there were a few longer ticket times on a couple of sushi lunches for 2 tables. It's to be expected considering how many orders came in at once. I got some appetizers out for one of the tables while they were waiting, and they were very appreciative. The other table was in the industry, but didn't say where. the guy at the table was cool with Joel, but was pretty grumpy with me. I apologized a bunch and gave him some Kome Bucks, but he was pretty unresponsive. No other table issues, and everyone else I spoke with was super happy. Lots of SXSW people really enthusiastic and complimentary of our food. 1 on and cut host at 145. Ordered pizza for the staff.
Dinner was a great shift. It was busy and flew by. Lots of teamwork on the floor which helped the shift go by smoothly. Having a cocktail tonight was super helpful. A 6 top and 9 top in the party room, and a 6 and a 9 in the dinning area gave sales a nice boost tonight. Customers were all really happy, and gave me lots of compliments about the food and Kome in general. Went on a wait by 6 and stayed on a steady 30 minute wait until 915. Cut first host, cocktail, and went 2 on at 915. Had a handful of tables come in over the following 30 minutes, and nothing after 945. Ticket times were solid, and no customer issues
Specials?
Ika Salad- 7 (sold out)
Saba Miso- 11 (sold out)
T Nigiri Set-9
T Carp- 7
Smokin sashimi-5
3 Staff members that stood out (why/how):
-Nate did a really solid job SAing tonight. It was pretty busy, and it was only his 4th SA shift, but overall he did well.
-Joel has shown improvement since our last talk. Won the contest tonight, and gave his tables great service. Had a the 9 top in his section, and took great care of them. The pre-bussing on his tables was immaculate. Great to see him stepping up.
-Had a long talk with Clair today after lunch. I had an issue with her giving what seemed like selective service last night. When I asked what was going on with the tables she replied that they were foreign and confused. I responded that only means she should be spending extra time with them ensuring they enjoy themselves. Today at lunch we were told no employee orders, and she tried to sneak an order in putting it on a table, and then lied to me saying it was a mis-ring. I told her today that I never want to hear an excuse for why a table isn't getting attentive service. I also talked to her about the cocktail shift she has been complaining about, and general negativity that I receive from her. Finally I called her on lying to me, and she admitted to it. I explained that its disappointing to feel like I can't trust, and if she's willing to lie over lunch why would she not lie about something bigger. She was understandably upset with the conversation, but agreed that nothing that I was pointing was unreasonable. I finished by clearly outlining all my executions of her going forward, and plainly said if she couldn't meet them our next conversation would be about her future with us. I hope she can turn this around. Clair can be great when she wants to.
Any VIP's in?
Rachel & Carlos
Ransom
Connor from yellow jacket
Comps& Void Detail:
several void misrings
Kome Bucks
B day Comp
Promo (Thinkery)
FNF for Jersey's wife
Emp day off for Lindsey and Dan
Comped edamame, and Gyoza for long ticket time
R&M needs?:
Called the electrician about the exterior lights being out. He said Monday afternoon was the soonest he could come out.
Replaced the exterior light by A4, and the flood light by the kitchen door.
86'd items/ need more?
LY Lunch Sales: $2261
Projected Sales: $2040 (+$182.15)
TY Lunch Sales: $2222.15
+/- : +$38.85, -2%
Lunch Covers: 133
Avg PPA: $16.71
LY Dinner Sales: $5609
Projected Sales: $6105 (+$208.92)
TY Dinner Sales: $6313
+/- : +$704.90, +13%
Dinner Covers: 212
Avg PPA: $29.78
Previous Days Labor %: 21%
Previous Days Comps %: 2% Cont-3.45%
Weather: Beautiful Day, 70s, Mild evening mid 60s
Any Special events going on?: Beginning of SXSW
Who worked?:
Lunch- Sayo, Joel, Clair, Jason CL, Jason FR, Junko H, Josh SA
Dinner- Sayo, Joel, Sophia, Kate, Dusten Cl, Jason FR, Nate SA, Ruthy & Grace H
Flow of Business, Cuts and Ticket Times:
It was a busy lunch today. Went on a wait a little before noon, and came off around 140. Stayed full until close. The business came all at once today. The kitchen had a mellow shift. Everyone wanted sushi for lunch. The sushi kept up for most of the shift, but there were a few longer ticket times on a couple of sushi lunches for 2 tables. It's to be expected considering how many orders came in at once. I got some appetizers out for one of the tables while they were waiting, and they were very appreciative. The other table was in the industry, but didn't say where. the guy at the table was cool with Joel, but was pretty grumpy with me. I apologized a bunch and gave him some Kome Bucks, but he was pretty unresponsive. No other table issues, and everyone else I spoke with was super happy. Lots of SXSW people really enthusiastic and complimentary of our food. 1 on and cut host at 145. Ordered pizza for the staff.
Dinner was a great shift. It was busy and flew by. Lots of teamwork on the floor which helped the shift go by smoothly. Having a cocktail tonight was super helpful. A 6 top and 9 top in the party room, and a 6 and a 9 in the dinning area gave sales a nice boost tonight. Customers were all really happy, and gave me lots of compliments about the food and Kome in general. Went on a wait by 6 and stayed on a steady 30 minute wait until 915. Cut first host, cocktail, and went 2 on at 915. Had a handful of tables come in over the following 30 minutes, and nothing after 945. Ticket times were solid, and no customer issues
Specials?
Ika Salad- 7 (sold out)
Saba Miso- 11 (sold out)
T Nigiri Set-9
T Carp- 7
Smokin sashimi-5
3 Staff members that stood out (why/how):
-Nate did a really solid job SAing tonight. It was pretty busy, and it was only his 4th SA shift, but overall he did well.
-Joel has shown improvement since our last talk. Won the contest tonight, and gave his tables great service. Had a the 9 top in his section, and took great care of them. The pre-bussing on his tables was immaculate. Great to see him stepping up.
-Had a long talk with Clair today after lunch. I had an issue with her giving what seemed like selective service last night. When I asked what was going on with the tables she replied that they were foreign and confused. I responded that only means she should be spending extra time with them ensuring they enjoy themselves. Today at lunch we were told no employee orders, and she tried to sneak an order in putting it on a table, and then lied to me saying it was a mis-ring. I told her today that I never want to hear an excuse for why a table isn't getting attentive service. I also talked to her about the cocktail shift she has been complaining about, and general negativity that I receive from her. Finally I called her on lying to me, and she admitted to it. I explained that its disappointing to feel like I can't trust, and if she's willing to lie over lunch why would she not lie about something bigger. She was understandably upset with the conversation, but agreed that nothing that I was pointing was unreasonable. I finished by clearly outlining all my executions of her going forward, and plainly said if she couldn't meet them our next conversation would be about her future with us. I hope she can turn this around. Clair can be great when she wants to.
Any VIP's in?
Rachel & Carlos
Ransom
Connor from yellow jacket
Comps& Void Detail:
several void misrings
Kome Bucks
B day Comp
Promo (Thinkery)
FNF for Jersey's wife
Emp day off for Lindsey and Dan
Comped edamame, and Gyoza for long ticket time
R&M needs?:
Called the electrician about the exterior lights being out. He said Monday afternoon was the soonest he could come out.
Replaced the exterior light by A4, and the flood light by the kitchen door.
86'd items/ need more?
Wednesday, March 11, 2015
Wednesday Recap 3/11/15
Written By: Leary
LY Lunch Sales: $1846
Projected Sales: $1564 (-$271.10)
TY Lunch Sales: $1292.90
+/- : -$553.10, -30%
Lunch Covers:78
Avg PPA: $16.58
LY Dinner Sales: $4509
Projected Sales: $4405 (-$379.24)
TY Dinner Sales: $4025.76
+/- : -$483.24, -11%
Dinner Covers:138
Avg PPA:$29.17
Previous Days Labor %: 21%
Previous Days Comps %: 6% Control: 3.26%
Weather: Cloudy and Mild Upper 60s to Mid 50s
Any Special events going on?:
Who worked?:
Lunch: Krystin, Lindsey, Sayo, Johnny CL, Sigele FR, Josh SA, Junko H
Dinner: Krystin, Naoto, Alex, Clair, Sophia CL, Hiroe FR, Kaori SA, Ruthy H
Flow of Business, Cuts and Ticket Times:
Lunch was a bit of a bust. Sushi bar never came close to filling up, and we still had a couple open tables at our busiest point. Went 3 on at 1230, 2 on at 1, and 1 on at 140. Cut Host at 130. I wanted to cut sooner, but was thinking we might get a late pop. Ticket times were fine.
Had a couple of issues with Tre being a little today. Sent a burnt Chk Kastu Donburi, Also sent out a Buta kimchi, but had left 1/2 the pork still in the pan. The customer pointed asked why there was so little meat in it. I went back to ask about it, and Shiloh saw the pork still in the pan. Jersey followed up with him.
Dinner was mellow. We had a one big pop that came all at once. Went from having a few tables open to a 45 minute wait in 10 minutes. Lots of 2 tops, and lots of campers. We got through the pop just fine, and came off the wait at 830. 2 on at 845. Got a second wave after 9. Sophia got the bulk of it, but handled it fine with a little help. Couple tables after 930. Cut Ruthy at 930. Ticket times were solid. Sushi Bar and Kitchen were unchallenged.
Specials?
Ika Salad- 3
Saba Miso-3
Spec Roll- 26 (top selling roll by a landslide)
T Set-8
T Carp-3
Smoking Sashimi- 5
3 Staff members that stood out (why/how):
Sophia was the specials contest, and handled a big pop at the end with grace.
Ruthy held down the host stand like a pro tonight.
Any VIP's in?
Kayo and a friend visiting for SXSW
Comps& Void Detail:
Owner Comp
Bday Comp
Comped a Tori Teba because the customer was very confused and was expecting a dumpling
Some voids for cancelled orders
R&M needs?:
Exterior lights are out on the side of the building. Will call the electrician tomorrow. Jersey had Hill come out and service the fridge today. Seems to be working better.
86'd items/ need more?
LY Lunch Sales: $1846
Projected Sales: $1564 (-$271.10)
TY Lunch Sales: $1292.90
+/- : -$553.10, -30%
Lunch Covers:78
Avg PPA: $16.58
LY Dinner Sales: $4509
Projected Sales: $4405 (-$379.24)
TY Dinner Sales: $4025.76
+/- : -$483.24, -11%
Dinner Covers:138
Avg PPA:$29.17
Previous Days Labor %: 21%
Previous Days Comps %: 6% Control: 3.26%
Weather: Cloudy and Mild Upper 60s to Mid 50s
Any Special events going on?:
Who worked?:
Lunch: Krystin, Lindsey, Sayo, Johnny CL, Sigele FR, Josh SA, Junko H
Dinner: Krystin, Naoto, Alex, Clair, Sophia CL, Hiroe FR, Kaori SA, Ruthy H
Flow of Business, Cuts and Ticket Times:
Lunch was a bit of a bust. Sushi bar never came close to filling up, and we still had a couple open tables at our busiest point. Went 3 on at 1230, 2 on at 1, and 1 on at 140. Cut Host at 130. I wanted to cut sooner, but was thinking we might get a late pop. Ticket times were fine.
Had a couple of issues with Tre being a little today. Sent a burnt Chk Kastu Donburi, Also sent out a Buta kimchi, but had left 1/2 the pork still in the pan. The customer pointed asked why there was so little meat in it. I went back to ask about it, and Shiloh saw the pork still in the pan. Jersey followed up with him.
Dinner was mellow. We had a one big pop that came all at once. Went from having a few tables open to a 45 minute wait in 10 minutes. Lots of 2 tops, and lots of campers. We got through the pop just fine, and came off the wait at 830. 2 on at 845. Got a second wave after 9. Sophia got the bulk of it, but handled it fine with a little help. Couple tables after 930. Cut Ruthy at 930. Ticket times were solid. Sushi Bar and Kitchen were unchallenged.
Specials?
Ika Salad- 3
Saba Miso-3
Spec Roll- 26 (top selling roll by a landslide)
T Set-8
T Carp-3
Smoking Sashimi- 5
3 Staff members that stood out (why/how):
Sophia was the specials contest, and handled a big pop at the end with grace.
Ruthy held down the host stand like a pro tonight.
Any VIP's in?
Kayo and a friend visiting for SXSW
Comps& Void Detail:
Owner Comp
Bday Comp
Comped a Tori Teba because the customer was very confused and was expecting a dumpling
Some voids for cancelled orders
R&M needs?:
Exterior lights are out on the side of the building. Will call the electrician tomorrow. Jersey had Hill come out and service the fridge today. Seems to be working better.
86'd items/ need more?
Tuesday PM Recap 3/10/14
Written By: Leary
LY Dinner Sales: $4150
Projected Sales: $4571(-$277)
TY Dinner Sales: $4294
+/- : +$144, +3%
Dinner Covers: 162
Avg PPA: $26.51
Weather: Mild, 60s to upper 50's
Any Special events going on?: Tuesday before SXSW
Who worked?:
Alex, Lindsey, Krystin, Kate, Jason Cl, Saki SA, Sigele FR, Nate H
Flow of Business, Cuts and Ticket Times:
Slow start, and later pop tonight. Went on a wait around 640, came off the wait at 840. Went back on a small wait at 9, and came off around 920. Lots of campers tonight which was part of the reason for the later wait. Flow of business came at a nice pace. It stayed steady, but nothing crazy. Ticket times were good. Food was looking good. Ziggy's tempura looked better tonight. Went 2 on when we came off the first wait. Closed 2 on.
Had some customers not being very understanding about the 86'd sake tonight. Had to touch base with some folks about the shortage, and apologize for the inconvenience . Not a major issue, but folks were pretty cranky about it.
Specials?
Ika Salad-3
T Nigiri Set-6
Carp Spec-1
Smoking Sashimi-5
Spec Roll-24
Fried Cheesecake-2
3 Staff members that stood out (why/how):
-Saki did a great job for her first day.
-Talked with Nate about points of improvement at the host stand.
-Kate has really been doing a great job lately. Considering the news about her grandfather I was impressed with her professionalism. She got a big pop in the A's at the end of the night, and handled it like a pro. Several servers don't handle those inevitable pops as calmly. She stays organized, consolidates her steps, and knocks it out.
Any VIP's in?
Owner of Arpeggio
Owners of Hillside
Comps& Void Detail:
Kome Bucks
Owner comp on a roll for Owner of arpeggio
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $4150
Projected Sales: $4571(-$277)
TY Dinner Sales: $4294
+/- : +$144, +3%
Dinner Covers: 162
Avg PPA: $26.51
Weather: Mild, 60s to upper 50's
Any Special events going on?: Tuesday before SXSW
Who worked?:
Alex, Lindsey, Krystin, Kate, Jason Cl, Saki SA, Sigele FR, Nate H
Flow of Business, Cuts and Ticket Times:
Slow start, and later pop tonight. Went on a wait around 640, came off the wait at 840. Went back on a small wait at 9, and came off around 920. Lots of campers tonight which was part of the reason for the later wait. Flow of business came at a nice pace. It stayed steady, but nothing crazy. Ticket times were good. Food was looking good. Ziggy's tempura looked better tonight. Went 2 on when we came off the first wait. Closed 2 on.
Had some customers not being very understanding about the 86'd sake tonight. Had to touch base with some folks about the shortage, and apologize for the inconvenience . Not a major issue, but folks were pretty cranky about it.
Specials?
Ika Salad-3
T Nigiri Set-6
Carp Spec-1
Smoking Sashimi-5
Spec Roll-24
Fried Cheesecake-2
3 Staff members that stood out (why/how):
-Saki did a great job for her first day.
-Talked with Nate about points of improvement at the host stand.
-Kate has really been doing a great job lately. Considering the news about her grandfather I was impressed with her professionalism. She got a big pop in the A's at the end of the night, and handled it like a pro. Several servers don't handle those inevitable pops as calmly. She stays organized, consolidates her steps, and knocks it out.
Any VIP's in?
Owner of Arpeggio
Owners of Hillside
Comps& Void Detail:
Kome Bucks
Owner comp on a roll for Owner of arpeggio
R&M needs?:
86'd items/ need more?
Tuesday, March 10, 2015
Tuesday AM 3.10.15
Written By: Elizabeth
LY Lunch Sales:$1846
Projected Sales: $1318
TY Lunch Sales: $1467
+/- : -21% LY and +$149 PS
Lunch Covers: 92
Avg PPA: $15.92
Fun Fact! Yesterday we had 92 covers as well. However our PPA was $2 higher :(
Previous Days Labor %: 11% (due to the Kome Bucks Trade)
Previous Days Comps %: 1.77% Controllable.
Weather: Sunny-ish. Low 60s
Any Special events going on?:
Who worked?: Lindsey, Alex, Mandy, Clair CL. Junko Host, Sigele FR, Josh SA
Flow of Business, Cuts and Ticket Times:
Mellow Tuesday afternoon. Not much going on. Mandy said she had a lost Pork Katsu ticket that she rang in but no one ever saw it. The table also had a sushi lunch that went out first- but it was a mystery as to if the ticket ever printed. Something to keep our eye on. And right before close we had a 22 minute Hokkai Don. To Kazu's credit, the kitchen was really slow, so they were able to quickly
push out the Ramen that the table also ordered. The table also was understanding but I wanted to do something for them since the mom was halfway done with her Ramen by the time the Hokkaidon came out. Other than that, it really was a slow day. Cut down to Mandy & Clair by 12:45. They waited for the pop but it never really came.
Specials?
3 Staff members that stood out (why/how):
*Alex cleaned out the cubby in the service station- Thanks!!
Any VIP's in?
Moto, Kayo & Take.
Meg and a friend
Joaquin
Deanna (Qui's lady)
Comps& Void Detail:
Owner Comp for Kayo.
50% off on Kitchen Error (sushi bar) 22 minute Hokkai Don-
R&M needs?:
Daniel and I did a job on the trailer. He moved some kitchen items around to make some room first, then I went in after service and decluttered the trailer by removing unnecessary boxes, etc. I got rid of 12 boxes! For everyone's reference
On the left you'll see on the top are boxes of napkins. Keep this space clear- when the pallet of 62 boxes arrives, they will all go here (and on the floor). Speaking of on the floor, you see boxes there. Those are Asahi glasses. Also, underneath the shelf (which you can't see) are back ups of square plates and bowls, as well as tea cups. This is where all extra small wares go if you order some and have extra. And where we should check if we are ever out of anything. Again, currently we have extra: medium square plates (buta kim chi is plated on these), square bowls (like for seaweed salad), tea cups, Asahi Glasses.
On the right side of the trailer is all catering supplies and to-go wares. On the shelf you'll see quart containers sticking out. There are a bunch of the large and medium size there and below it. As you head back into the trailer you will find catering trays, accompanied by their lids. On the floor you'll notice the sysco box atop of two other boxes. These are kids cups and lids. Please do not order any more kids cups and lids for a while, as we have enough. There is also a box of tri-fold paper towels to the right of the kids cups. As you head further back into the trailer you will find excess kitchen supplies, the shop vac, power washer, and financials boxes.
86'd items/ need more?
I orded laminating sheets, cardstock (for specials), scotch tape, staples and a new stapler. Should arrive Thursday.
LY Lunch Sales:$1846
Projected Sales: $1318
TY Lunch Sales: $1467
+/- : -21% LY and +$149 PS
Lunch Covers: 92
Avg PPA: $15.92
Fun Fact! Yesterday we had 92 covers as well. However our PPA was $2 higher :(
Previous Days Labor %: 11% (due to the Kome Bucks Trade)
Previous Days Comps %: 1.77% Controllable.
Weather: Sunny-ish. Low 60s
Any Special events going on?:
Who worked?: Lindsey, Alex, Mandy, Clair CL. Junko Host, Sigele FR, Josh SA
Flow of Business, Cuts and Ticket Times:
Mellow Tuesday afternoon. Not much going on. Mandy said she had a lost Pork Katsu ticket that she rang in but no one ever saw it. The table also had a sushi lunch that went out first- but it was a mystery as to if the ticket ever printed. Something to keep our eye on. And right before close we had a 22 minute Hokkai Don. To Kazu's credit, the kitchen was really slow, so they were able to quickly
push out the Ramen that the table also ordered. The table also was understanding but I wanted to do something for them since the mom was halfway done with her Ramen by the time the Hokkaidon came out. Other than that, it really was a slow day. Cut down to Mandy & Clair by 12:45. They waited for the pop but it never really came.
Specials?
3 Staff members that stood out (why/how):
*Alex cleaned out the cubby in the service station- Thanks!!
Any VIP's in?
Moto, Kayo & Take.
Meg and a friend
Joaquin
Deanna (Qui's lady)
Comps& Void Detail:
Owner Comp for Kayo.
50% off on Kitchen Error (sushi bar) 22 minute Hokkai Don-
R&M needs?:
Daniel and I did a job on the trailer. He moved some kitchen items around to make some room first, then I went in after service and decluttered the trailer by removing unnecessary boxes, etc. I got rid of 12 boxes! For everyone's reference
On the left you'll see on the top are boxes of napkins. Keep this space clear- when the pallet of 62 boxes arrives, they will all go here (and on the floor). Speaking of on the floor, you see boxes there. Those are Asahi glasses. Also, underneath the shelf (which you can't see) are back ups of square plates and bowls, as well as tea cups. This is where all extra small wares go if you order some and have extra. And where we should check if we are ever out of anything. Again, currently we have extra: medium square plates (buta kim chi is plated on these), square bowls (like for seaweed salad), tea cups, Asahi Glasses.
Towards the back you will see a case of "dire emergency" napkins. They are sitting on top of a case of wrapped straws. The slender box on the floor are odds and ends from Kome Pot Lucks (random paper plates, napkins, coffee cup lids??) and in the way back are boxes of financials.
;
86'd items/ need more?
I orded laminating sheets, cardstock (for specials), scotch tape, staples and a new stapler. Should arrive Thursday.
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