Thursday Recap 3/12/15

Written By: Leary

LY Lunch Sales: $2261
Projected Sales: $2040 (+$182.15)
TY Lunch Sales: $2222.15
+/- :  +$38.85, -2%
Lunch Covers: 133
Avg PPA: $16.71

LY Dinner Sales: $5609
Projected Sales: $6105 (+$208.92)
TY Dinner Sales: $6313
+/- : +$704.90, +13%
Dinner Covers: 212
Avg PPA: $29.78

Previous Days Labor %: 21%

Previous Days Comps %:  2%    Cont-3.45%

Weather: Beautiful Day, 70s, Mild evening mid 60s

Any Special events going on?: Beginning of SXSW

Who worked?:
Lunch- Sayo, Joel, Clair, Jason CL, Jason FR, Junko H, Josh SA
Dinner- Sayo, Joel, Sophia, Kate, Dusten Cl, Jason FR, Nate SA, Ruthy & Grace H

Flow of Business, Cuts and Ticket Times:
It was a busy lunch today. Went on a wait a little before noon, and came off around 140. Stayed full until close. The business came all at once today. The kitchen had a mellow shift. Everyone wanted sushi for lunch. The sushi kept up for most of the shift, but there were a few longer ticket times on a couple of sushi lunches for 2 tables. It's to be expected considering how many orders came in at once.      I got some appetizers out for one of the tables while they were waiting, and they were very appreciative. The other table was in the industry, but didn't say where. the guy at the table was cool with Joel, but was pretty grumpy with me. I apologized a bunch and gave him some Kome Bucks, but he was pretty unresponsive. No other table issues, and everyone else I spoke with was super happy. Lots of SXSW people really enthusiastic and complimentary of our food. 1 on and cut host at 145. Ordered pizza for the staff.

Dinner was a great shift. It was busy and flew by. Lots of teamwork on the floor which helped the shift go by smoothly. Having a cocktail tonight was super helpful. A 6 top and 9 top in the party room, and a 6 and a 9 in the dinning area gave sales a nice boost tonight. Customers were all really happy, and gave me lots of compliments about the food and Kome in general. Went on a wait by 6 and stayed on a steady 30 minute wait until 915. Cut first host, cocktail, and went 2 on at 915. Had a handful of tables come in over the following 30 minutes, and nothing after 945. Ticket times were solid, and no customer issues

Specials?
Ika Salad- 7 (sold out)
Saba Miso- 11 (sold out)
T Nigiri Set-9
T Carp- 7
Smokin sashimi-5

3 Staff members that stood out (why/how):
-Nate did a really solid job SAing tonight. It was pretty busy, and it was only his 4th SA shift, but overall he did well.
-Joel has shown improvement since our last talk. Won the contest tonight, and gave his tables great service. Had a the 9 top in his section, and took great care of them. The pre-bussing on his tables was immaculate. Great to see him stepping up.
-Had a long talk with Clair today after lunch. I had an issue with her giving what seemed like selective service last night. When I asked what was going on with the tables she replied that they were foreign and confused. I responded that only means she should be spending extra time with them ensuring they enjoy themselves.  Today at lunch we were told no employee orders, and she tried to sneak an order in putting it on a table, and then lied to me saying it was a mis-ring. I told her today that I never want to hear an excuse for why a table isn't getting attentive service. I also talked to her about the cocktail shift she has been complaining about, and general negativity that I receive from her. Finally I called her on lying to me, and she admitted to it. I explained that its disappointing to feel like I can't trust, and if she's willing to lie over lunch why would she not lie about something bigger. She was understandably upset with the conversation, but agreed that nothing that I was pointing was unreasonable. I finished by clearly outlining all my executions of her going forward, and plainly said if she couldn't meet them our next conversation would be about her future with us. I hope she can turn this around. Clair can be great when she wants to.


Any VIP's in?
Rachel & Carlos
Ransom
Connor from yellow jacket

Comps& Void Detail:
several void misrings
Kome Bucks
B day Comp
Promo (Thinkery)
FNF for Jersey's wife
Emp day off for Lindsey and Dan
Comped edamame, and Gyoza for long ticket time


R&M needs?:
Called the electrician about the exterior lights being out. He said Monday afternoon was the soonest he could come out.
Replaced the exterior light by A4, and the flood light by the kitchen door. 

86'd items/ need more?