Written By: Elizabeth
LY Lunch Sales: $2665 (LY was Labor Day0
Projected Sales : $1944
TY Lunch Sales: $1766
+/- : -34% LY and -$178 PS (makes me hopeful that we can beat LY next week!)
Lunch Covers:108
Avg PPA: $16.35
LY Dinner Sales: $6353
Projected Sales : $5103
TY Dinner Sales: $4011
+/- : -37% LY amd -$1092 PS
Dinner Covers: 155
Avg PPA: $25.88
Previous Days Labor: 20%
Previous Days Comps: 5.98%
Controllable Comps: 0% !!!!!!!!! Great job everyone!!
Weather: hot. 100 in the afternoon
Special events?: Shows at Coldtowne? I can't remember since my calendar erased everything...
Who worked:
Lunch: Clair, Mandy, Grace, Johnny CL. Junko Host, Jason SA, Hiroe FR
Dinner: Clair, Mandy, Krystin, Kate, Camacho CL. Grace/Ruthy Host, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was steady but not crazy. Never went on a wait. Cut Clair at 12:45 and then went 2 on at 1:15 as it slowly died down. Not much happened. No long tickets or anything like that. Just a mellow afternoon. 2 parties which was nice.
Dinner was the same. Slow all night. Never went on a wait, Cut Grace (2nd host) around 8, then cut Clair at 8:30, and went 2 on around 8:50. Really mellow night. Krystin and Camacho closed it down together, but I do believe the last table to come in was a 5 top around 9:30. Yes. That slow.
Got a call around 2pm from a guy claiming to have made a reservation for tonight at 7pm. When I asked who he spoke to he said a man. I'm the only one here on Mondays so I'm not sure who he spoke with.
Specials:
Shishito Peppers 8
Kimchi Temp 10
Japanese Uni 11
Bluefin 26
3 Staff members that stood out (why/how):
-Caught Kate on her phone in the service station. She got a warning. Next time, I take it and it goes in the safe for the rest of the shift.
- the PM staff was getting a little too lax with the slow night. Need to keep them motivated on these slower shifts.We've been so busy lately we forget how to make ourselves busy on the slower nights. A nice refresher and reminder for sure was tonight.
-Camacho is such a solid closer. Johnny too. I had to jet this afternoon for a TABC thing and Johnny did all of his closing duties to a tee. Camacho also just really dots his i's and crosses his t's too.
Any VIP's in?
Kayo :) My friends Chance and Ryan enjoying their day off.
Comps& Void Detail:
Makani, Owner Comp, FNF for Pork Belly for Chance and Ryan, Guest Changed mind on a Miso Ramen, he misread the menu and didn't know it had pork in it...
Kitchen error for Kome fries that took 25 minutes.
Kome Bucks, bday dessert.
R&M needs:
TOMORROW: The ice machine from Austin Industrial will be uninstalled at 9:30am. I will be here to help facilitate. Luckily, we own the bin, so I will relocate that into the service station while they install the new one. Uninstallation should take about 30 minutes, Installation about the same. Should be good to go by service. Just FYI though.
86'd items/ need more:
Baird Beer will be in this week. Wasabi Pale Ale
Monday, August 31, 2015
Sunday, August 30, 2015
Sunday 8/30/15 PM recap
Written By: Dusten
LY Dinner Sales: 5459
Projected Sales : 5786
TY Dinner Sales: 5527
+/- :1% up from LY, -259 under projected.
Dinner Covers:197
Avg PPA: 28.06
Weather: hot to warm and slightly cloudy
Special events?: National Toasted Marshmallow Day. and RIP Wes Craven.
Who worked: Joel, Sayo, Krystin, Mandy, Camacho CL, Jason SA, Sigele FR, Samara H, Ruthy CKTL
Flow of Business, Cuts and Ticket Times: Slow start. Picked up maybe 30 minutes into service. On a wait for most of the night. Tables seemed to turn over with a good pace so no one waited very long. Had another slight pop at 9pm. I didn't make any cuts until about 9:30pm, at which point we went 3 on. I cut down to 2 shortly after and then Just Camacho at 9:50pm.
Specials: Beef tetaki x11, Hon maguro 25, Japanese uni 4, toro nigiri 7, 2 king salmon box ( I doubt that is accurate. I dont think servers were using the special roll button maybe.), 10 king salmion toro carpaccio
3 Staff members that stood out (why/how): Camacho pulled out a solid close despite being dog-tired. He didn't hesitate to ask for help and maintained his section well.
Sayo did really well also. Her tables are almost always pre-bussed, she excels at communication and accepts pointers and help with thoughtfulness and offers constructive feedback.
Joel had a rough start to the night. He had a party at 6pm. They weren't seated until 6:10pm because he hadn't gotten the waters to the table yet. There were only three other tables in his section and one was his girlfriend. Maybe that was the issue. Jason Clarke got the water to the table and we sat the party. They stayed for at least a couple of hours.
There was another incident when Camacho came to me and said "Joel may need you." I looked to Joel and he kept going without saying a word. I asked Jason what the issue was. He said that Joel had forgotten to put in some food for the table. They were regulars who knew Camacho and had pulled him aside to raise the issue. By the time I knew about anything they were paid out and walking out the door. I asked Joel what happened and he just said, "Oh their yakiniku, yakitori and harumaki were taking a while." I talked to the kitchen. They said they got it out on the fly at Joel's request. Had I known sooner I could have talked to them, comp'd something. But nothing was done. He straightened up after and had no further issues.
Any VIP's in? Old John. Some regular faces. Grace came in with her roommate Ryan and threw down something fierce. She had been stockpiling her kome bucks and brought Ryan in for his first visit.
Comps& Void Detail: Over $100 in Kome bucks. Lots of people bringing in their $15 cards. May be a good idea to remind servers to engage the customer and ask where the cards are coming from. When I ask the server where the cards are coming from some look at me like I'm crazy. Grace brought in $65 herself. Some misrings and 86'd items. We ran out of a lot of things tonight.
R&M needs:Samara brought to my attention mold growing in some of the drink menus. I left one in the office that she showed me specifically.
86'd items/ need more:86'd Grilled Salmon, Age dashi, Tofu steak, Carpaccio special, Uni, soft serve cones, tamago
LY Dinner Sales: 5459
Projected Sales : 5786
TY Dinner Sales: 5527
+/- :1% up from LY, -259 under projected.
Dinner Covers:197
Avg PPA: 28.06
Weather: hot to warm and slightly cloudy
Special events?: National Toasted Marshmallow Day. and RIP Wes Craven.
Who worked: Joel, Sayo, Krystin, Mandy, Camacho CL, Jason SA, Sigele FR, Samara H, Ruthy CKTL
Flow of Business, Cuts and Ticket Times: Slow start. Picked up maybe 30 minutes into service. On a wait for most of the night. Tables seemed to turn over with a good pace so no one waited very long. Had another slight pop at 9pm. I didn't make any cuts until about 9:30pm, at which point we went 3 on. I cut down to 2 shortly after and then Just Camacho at 9:50pm.
Specials: Beef tetaki x11, Hon maguro 25, Japanese uni 4, toro nigiri 7, 2 king salmon box ( I doubt that is accurate. I dont think servers were using the special roll button maybe.), 10 king salmion toro carpaccio
3 Staff members that stood out (why/how): Camacho pulled out a solid close despite being dog-tired. He didn't hesitate to ask for help and maintained his section well.
Sayo did really well also. Her tables are almost always pre-bussed, she excels at communication and accepts pointers and help with thoughtfulness and offers constructive feedback.
Joel had a rough start to the night. He had a party at 6pm. They weren't seated until 6:10pm because he hadn't gotten the waters to the table yet. There were only three other tables in his section and one was his girlfriend. Maybe that was the issue. Jason Clarke got the water to the table and we sat the party. They stayed for at least a couple of hours.
There was another incident when Camacho came to me and said "Joel may need you." I looked to Joel and he kept going without saying a word. I asked Jason what the issue was. He said that Joel had forgotten to put in some food for the table. They were regulars who knew Camacho and had pulled him aside to raise the issue. By the time I knew about anything they were paid out and walking out the door. I asked Joel what happened and he just said, "Oh their yakiniku, yakitori and harumaki were taking a while." I talked to the kitchen. They said they got it out on the fly at Joel's request. Had I known sooner I could have talked to them, comp'd something. But nothing was done. He straightened up after and had no further issues.
Any VIP's in? Old John. Some regular faces. Grace came in with her roommate Ryan and threw down something fierce. She had been stockpiling her kome bucks and brought Ryan in for his first visit.
Comps& Void Detail: Over $100 in Kome bucks. Lots of people bringing in their $15 cards. May be a good idea to remind servers to engage the customer and ask where the cards are coming from. When I ask the server where the cards are coming from some look at me like I'm crazy. Grace brought in $65 herself. Some misrings and 86'd items. We ran out of a lot of things tonight.
R&M needs:Samara brought to my attention mold growing in some of the drink menus. I left one in the office that she showed me specifically.
86'd items/ need more:86'd Grilled Salmon, Age dashi, Tofu steak, Carpaccio special, Uni, soft serve cones, tamago
Sunday AM 8.30.15
Written By: Elizabeth
LY was Labor Day Weekend, Just FYI.
LY Lunch Sales: $2090
Projected Sales : $2243
TY Lunch Sales: $ 2940
+/- : +41% LY and +$697 PS
Lunch Covers: 175
Avg PPA: $16.80
Previous Days Labor: 15%
Previous Days Comps: 3.57%
Controllable Comps: 2.96%
Weather: Sunny and Warm
Special events?: None. Gay Pride Weekend wrap-up?
Who worked: Camacho, Grace, Krystin, Joel CL. Jason FR< Kaori/John SA, Cindy Host.
Flow of Business, Cuts and Ticket Times:
Busy from the start. First I had someone call at 10:45am asking if we were on a wait....Then right at open had a 7-top, 6-top and 5-top all walk in right at 11am. We were on a wait by 12:15 and stayed steady until about 2:15 when it started to die down a bit. I cut Camacho around 2pm since he had to be back to close tonight. Then went 2 on at 2:30, when just another table or two came in after that. The crew was good today but I could tell Camacho was beat, and Grace and Joel can't really handle a lot of volume, so Cindy and I handled the host stand with a lot of staggering. Cindy did a great job too. Kitchen pushed out food as best they could. No excessive ticket times or upset tables. I balanced my time at the host stand with some time helping to Expo in the kitchen, since Daniel was working Ramen and it was just Jason as a food runner and Matt on Fry. The lunch service seemed smooth to me. Just busy is all.
A Capital One credit card was left behind too.
Specials:
3 Staff members that stood out (why/how):
-John is a great SA! He did a fantastic job with little to no direction. I'm sure it helped to have 2 SA's on today too but he seemed to pick up quick.
-Joel on sushi bar was not my finest shift. He just doesn't have that pep in his step to make rounds in an efficient and quick manner. So we staggered his seating quite a bit. leaving several sushi bar spots open for minutes at a time.
Any VIP's in?
Chi and Family (his wife's name is Gladis, just found that out today) there were a few other familiar faces in too that I chatted with but no one whose names I remember.
Comps& Void Detail:
Makani
R&M needs:
86'd items/ need more:
We need more Curry spoons- I will pick some up at Acemart tomorrow or Tuesday
I will also buy an industrial grade air freshener- we ran out the other day and today I went to use the restroom and both of them made me want to vomit they smelled so bad!! No joke...like...smelled real bad.
LY was Labor Day Weekend, Just FYI.
LY Lunch Sales: $2090
Projected Sales : $2243
TY Lunch Sales: $ 2940
+/- : +41% LY and +$697 PS
Lunch Covers: 175
Avg PPA: $16.80
Previous Days Labor: 15%
Previous Days Comps: 3.57%
Controllable Comps: 2.96%
Weather: Sunny and Warm
Special events?: None. Gay Pride Weekend wrap-up?
Who worked: Camacho, Grace, Krystin, Joel CL. Jason FR< Kaori/John SA, Cindy Host.
Flow of Business, Cuts and Ticket Times:
Busy from the start. First I had someone call at 10:45am asking if we were on a wait....Then right at open had a 7-top, 6-top and 5-top all walk in right at 11am. We were on a wait by 12:15 and stayed steady until about 2:15 when it started to die down a bit. I cut Camacho around 2pm since he had to be back to close tonight. Then went 2 on at 2:30, when just another table or two came in after that. The crew was good today but I could tell Camacho was beat, and Grace and Joel can't really handle a lot of volume, so Cindy and I handled the host stand with a lot of staggering. Cindy did a great job too. Kitchen pushed out food as best they could. No excessive ticket times or upset tables. I balanced my time at the host stand with some time helping to Expo in the kitchen, since Daniel was working Ramen and it was just Jason as a food runner and Matt on Fry. The lunch service seemed smooth to me. Just busy is all.
A Capital One credit card was left behind too.
Specials:
3 Staff members that stood out (why/how):
-John is a great SA! He did a fantastic job with little to no direction. I'm sure it helped to have 2 SA's on today too but he seemed to pick up quick.
-Joel on sushi bar was not my finest shift. He just doesn't have that pep in his step to make rounds in an efficient and quick manner. So we staggered his seating quite a bit. leaving several sushi bar spots open for minutes at a time.
Any VIP's in?
Chi and Family (his wife's name is Gladis, just found that out today) there were a few other familiar faces in too that I chatted with but no one whose names I remember.
Comps& Void Detail:
Makani
R&M needs:
86'd items/ need more:
We need more Curry spoons- I will pick some up at Acemart tomorrow or Tuesday
I will also buy an industrial grade air freshener- we ran out the other day and today I went to use the restroom and both of them made me want to vomit they smelled so bad!! No joke...like...smelled real bad.
Saturday, August 29, 2015
Saturday 8.29.15
Written By: Elizabeth
LY Lunch Sales: $2475
Projected Sales : $2671
TY Lunch Sales: $3172
+/- : +28% LY and +$501 PS
Lunch Covers: 183
Avg PPA: $17.33
LY Dinner Sales: $7641
Projected Sales : $7871
TY Dinner Sales: $7451
+/- : -2% LY and -$420 PS
Dinner Covers: 262
Avg PPA: $28.44
Previous Days Labor: 16% (Thurs was 25% and high due to meeting)
Previous Days Comps: 5.54%
Controllable Comps: 6.53%
Weather: Pleasant! Hot in the afternoon, but cool in the AM and evening.
Special events?:
Who worked:
Lunch: Camacho, Joel, Sophia, Johnny CL. Samara host, Miho/John SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Lunch: Started slow, picked up around 1, but the bulk of the business came at 2:10 when about 4 tables all came in at once (and we were already full) putting us on a wait. We were on the wait until about 2:45. It was a pretty hectic 35 minutes but we pulled through. I was running around every where making sure every one was okay, and the kitchen was pumping out the food! Great job from kitchen staff this morning.
Dinner: Went on a wait by 5:45, did 116 covers by 6:45. Lots of big party walk ins. The party room got sat twice, along with a 9 top in the dining room and several other 5-tops. Everyone stayed busy all night. We got off the wait at 9:45, earlier than I was expecting. I cut Jason at that time, and Samara as well. Went 2 on at 10:15 as we sailed into close. No major issues tonight other than Kaya's mystery cold Tako-yaki that I spoke with Steve, Matt & Hector about. They took the feedback seriously and said that going forward (until we can get a thermometer in the kitchen) they will double check they are cooked thoroughly. There was also an instance where 2 Iidakos went out to the same table but one skewer had 4 on it and one had 5. We got another out to them. But something for the kitchen to be aware of.
In other news we did 116 covers in the first hour and a half, and went through 12 trays of ginger/wasabi set ups.
Specials:
Beef Tataki 6
Rainbow (AKA Pride) Roll: 14
Hon Maguro 35
toro 2
Japanese Uni 4
3 Staff members that stood out (why/how):
-Jason Clark and I had a mid-lunch convo because his attitude seemed to be in pretty bad disrepair. He dripped some soup on Joel as he plowed through dish pit, at some point Toshi and him collided in the dish pit area, and then he and I minced words about garnish and dressing, so I felt it was right to pull him aside. He apologized and said that he was going through some personal issues. I reminded him that if he feels overwhelmed to just take a second to get himself composed.
-Cindy and Samara did a great job at the host stand today.
Any VIP's in?
Lunch: Carlos & Rachel with Leslie and other lady. They had a nice leisurely lunch. Also some folks from Justines- I don't know names but I know faces.
Dinner: A kid named Spencer I use to work with at the Drafthouse was in for a solo dinner. Kenny Sat next to him. Other than that I think that's all. Take talked with B2 before he left, so I think he knew them. Oh and A7 early on he knew as well.
Comps& Void Detail:
Lots of Promo cards, a few Yelp Soft Serve Promo comps too
Server Error for a Longhorn that was supposed to be SOS, from Sayo.
FNF for some things for A7, friends of Take
Owner comp for Miss Kaya.
R&M needs:
The clock for the kitchen came in, but there are already two clocks in there, so I'm not sure where else it is supposed to go.
86'd items/ need more:
Toshi-san, next time you are at Restaurant Depot (Monday) can you please pick up a few digital thermometers for the kitchen to keep on hand so they can properly temp items. I am surprised we don't have these already.
LY Lunch Sales: $2475
Projected Sales : $2671
TY Lunch Sales: $3172
+/- : +28% LY and +$501 PS
Lunch Covers: 183
Avg PPA: $17.33
LY Dinner Sales: $7641
Projected Sales : $7871
TY Dinner Sales: $7451
+/- : -2% LY and -$420 PS
Dinner Covers: 262
Avg PPA: $28.44
Previous Days Labor: 16% (Thurs was 25% and high due to meeting)
Previous Days Comps: 5.54%
Controllable Comps: 6.53%
Weather: Pleasant! Hot in the afternoon, but cool in the AM and evening.
Special events?:
Who worked:
Lunch: Camacho, Joel, Sophia, Johnny CL. Samara host, Miho/John SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Lunch: Started slow, picked up around 1, but the bulk of the business came at 2:10 when about 4 tables all came in at once (and we were already full) putting us on a wait. We were on the wait until about 2:45. It was a pretty hectic 35 minutes but we pulled through. I was running around every where making sure every one was okay, and the kitchen was pumping out the food! Great job from kitchen staff this morning.
Dinner: Went on a wait by 5:45, did 116 covers by 6:45. Lots of big party walk ins. The party room got sat twice, along with a 9 top in the dining room and several other 5-tops. Everyone stayed busy all night. We got off the wait at 9:45, earlier than I was expecting. I cut Jason at that time, and Samara as well. Went 2 on at 10:15 as we sailed into close. No major issues tonight other than Kaya's mystery cold Tako-yaki that I spoke with Steve, Matt & Hector about. They took the feedback seriously and said that going forward (until we can get a thermometer in the kitchen) they will double check they are cooked thoroughly. There was also an instance where 2 Iidakos went out to the same table but one skewer had 4 on it and one had 5. We got another out to them. But something for the kitchen to be aware of.
In other news we did 116 covers in the first hour and a half, and went through 12 trays of ginger/wasabi set ups.
Specials:
Beef Tataki 6
Rainbow (AKA Pride) Roll: 14
Hon Maguro 35
toro 2
Japanese Uni 4
3 Staff members that stood out (why/how):
-Jason Clark and I had a mid-lunch convo because his attitude seemed to be in pretty bad disrepair. He dripped some soup on Joel as he plowed through dish pit, at some point Toshi and him collided in the dish pit area, and then he and I minced words about garnish and dressing, so I felt it was right to pull him aside. He apologized and said that he was going through some personal issues. I reminded him that if he feels overwhelmed to just take a second to get himself composed.
-Cindy and Samara did a great job at the host stand today.
Any VIP's in?
Lunch: Carlos & Rachel with Leslie and other lady. They had a nice leisurely lunch. Also some folks from Justines- I don't know names but I know faces.
Dinner: A kid named Spencer I use to work with at the Drafthouse was in for a solo dinner. Kenny Sat next to him. Other than that I think that's all. Take talked with B2 before he left, so I think he knew them. Oh and A7 early on he knew as well.
Comps& Void Detail:
Lots of Promo cards, a few Yelp Soft Serve Promo comps too
Server Error for a Longhorn that was supposed to be SOS, from Sayo.
FNF for some things for A7, friends of Take
Owner comp for Miss Kaya.
R&M needs:
The clock for the kitchen came in, but there are already two clocks in there, so I'm not sure where else it is supposed to go.
86'd items/ need more:
Toshi-san, next time you are at Restaurant Depot (Monday) can you please pick up a few digital thermometers for the kitchen to keep on hand so they can properly temp items. I am surprised we don't have these already.
Friday, August 28, 2015
Friday PM 8.28.15
Written By: Elizabeth
LY Dinner Sales: $6474
Projected Sales : $7484
TY Dinner Sales: $6862
+/- : +6% ly and -$622 PS
Dinner Covers: 239
Avg PPA: $28.71
Weather: 100
Special events?: none that I know of. Start of Gay Pride Weekend.
Who worked: Johnny, Camacho, Mandy, Sophia, Dusten CL> Cindy/Ruthy Host, Grace CT, Jason FR and Sigele SA (odd for that to be that way, but it worked)
Flow of Business, Cuts and Ticket Times:
Slow to start- I was surprised actually because right at open we had about 6 tables right from the start, but that was the initial open. We didn't go on a wait until about 7pm, which was perfect timing with Grace coming into to cocktail at that time. But then everyone came in all at once. Grace got a little overwhelmed (rightly so) so I stepped in to help for a quick round. If I had to guess I would say tonight was 85% Two Tops. SO many two tops tonight!! Date night in full force. Wait times maxed out at 45-1hr and stayed on top of it all. No major issues, other than a midnight sun that hit the table faster than a edamame and miso soup. In the kitchens defense, Sophia did ring it in all at once and they were really slow so the midnight was dropped immediately. I Sophia understood and the table left happy.
Specials:
Beef Tataki 7
Japanese Uni 6
Hon Maguro 27
All Star Set 10
3 Staff members that stood out (why/how):
-Dusten team player tonight, saw him in other sections helping sigele bus from time to time.
-Mandy did the same thing, she was helping out a lot with busing and pre bussing. The whole staff was very helpful tonight. Good to see that.
Any VIP's in?
Coco's Cafe owner, Take knows. The McGuires were in early too. nice to see them.
Comps & Void Detail:
voided a tempura special because we didn't have one on and the table got yesterdays sheet. it was the only table that got it by mistake.
Lots of the $15 Promo Cards
R&M needs:
Andy will be here Monday to reroute some wiring so we can add the 220 Volt breaker for the new ice machine. Installation is set for Tuesday, contingent on Austin Industrial coming out and removing their machine. If not, then later in the week, but it will happen before the weekend.
86'd items/ need more:
LY Dinner Sales: $6474
Projected Sales : $7484
TY Dinner Sales: $6862
+/- : +6% ly and -$622 PS
Dinner Covers: 239
Avg PPA: $28.71
Weather: 100
Special events?: none that I know of. Start of Gay Pride Weekend.
Who worked: Johnny, Camacho, Mandy, Sophia, Dusten CL> Cindy/Ruthy Host, Grace CT, Jason FR and Sigele SA (odd for that to be that way, but it worked)
Flow of Business, Cuts and Ticket Times:
Slow to start- I was surprised actually because right at open we had about 6 tables right from the start, but that was the initial open. We didn't go on a wait until about 7pm, which was perfect timing with Grace coming into to cocktail at that time. But then everyone came in all at once. Grace got a little overwhelmed (rightly so) so I stepped in to help for a quick round. If I had to guess I would say tonight was 85% Two Tops. SO many two tops tonight!! Date night in full force. Wait times maxed out at 45-1hr and stayed on top of it all. No major issues, other than a midnight sun that hit the table faster than a edamame and miso soup. In the kitchens defense, Sophia did ring it in all at once and they were really slow so the midnight was dropped immediately. I Sophia understood and the table left happy.
Specials:
Beef Tataki 7
Japanese Uni 6
Hon Maguro 27
All Star Set 10
3 Staff members that stood out (why/how):
-Dusten team player tonight, saw him in other sections helping sigele bus from time to time.
-Mandy did the same thing, she was helping out a lot with busing and pre bussing. The whole staff was very helpful tonight. Good to see that.
Any VIP's in?
Coco's Cafe owner, Take knows. The McGuires were in early too. nice to see them.
Comps & Void Detail:
voided a tempura special because we didn't have one on and the table got yesterdays sheet. it was the only table that got it by mistake.
Lots of the $15 Promo Cards
R&M needs:
Andy will be here Monday to reroute some wiring so we can add the 220 Volt breaker for the new ice machine. Installation is set for Tuesday, contingent on Austin Industrial coming out and removing their machine. If not, then later in the week, but it will happen before the weekend.
86'd items/ need more:
Friday 8.28.15 AM
Written By: Kayo
LY Lunch Sales: $2293.00
Projected Sales : $2415.00
TY Lunch Sales:$2247.17
+/- : -$167.83/Proj. -2% /LY
Lunch Covers:117
Avg PPA: $19.21
Previous Days Labor: 23%
Previous Days Comps: 4.23%
Controllable Comps: 6.28%
Weather: Sunny and hot
Special events?: First Fri after schools started
Who worked: Sayo, Kristen, Lindsey, Jason, Samara, Miho, John
Flow of Business, Cuts and Ticket Times: It was smooth for first hour and got on wait at 12:20 and we went through major wait by 1:20 but had on and off few waits until 1:40.
Everyone was going strong and happy. On point, sushi bar was backed up, but everyone well communicated and did not make any problem.
Specials:
3 Staff members that stood out (why/how):
Miho was really trying to work effectively so much progress from last time.
Sayo had great attitude as always, and accommodate well with our regular Chinese family ( his dad's birthday was today)
Kristen was a smooth runner and one happy girl on the floor.
Any VIP's in? Uchi's sushi chef, Masa, Yoshizo and his wife,, ESK and QUI co-owner/our old sushi chef Vu, Couple of UCHI servers. John
Comps& Void Detail: Comped 2 french press and 4 soft serves, family and friends for Uchi guys,
R&M needs: Keep eyes on bathroom door ( the larger one)
86'd items/ need more: Curry run out, needs to be made by tomorrow.
LY Lunch Sales: $2293.00
Projected Sales : $2415.00
TY Lunch Sales:$2247.17
+/- : -$167.83/Proj. -2% /LY
Lunch Covers:117
Avg PPA: $19.21
Previous Days Labor: 23%
Previous Days Comps: 4.23%
Controllable Comps: 6.28%
Weather: Sunny and hot
Special events?: First Fri after schools started
Who worked: Sayo, Kristen, Lindsey, Jason, Samara, Miho, John
Flow of Business, Cuts and Ticket Times: It was smooth for first hour and got on wait at 12:20 and we went through major wait by 1:20 but had on and off few waits until 1:40.
Everyone was going strong and happy. On point, sushi bar was backed up, but everyone well communicated and did not make any problem.
Specials:
3 Staff members that stood out (why/how):
Miho was really trying to work effectively so much progress from last time.
Sayo had great attitude as always, and accommodate well with our regular Chinese family ( his dad's birthday was today)
Kristen was a smooth runner and one happy girl on the floor.
Any VIP's in? Uchi's sushi chef, Masa, Yoshizo and his wife,, ESK and QUI co-owner/our old sushi chef Vu, Couple of UCHI servers. John
Comps& Void Detail: Comped 2 french press and 4 soft serves, family and friends for Uchi guys,
R&M needs: Keep eyes on bathroom door ( the larger one)
86'd items/ need more: Curry run out, needs to be made by tomorrow.
Thursday, August 27, 2015
Thursday 8.27.15
Written By: Elizabeth
LY Lunch Sales: $1734
Projected Sales : $2033
TY Lunch Sales: $1550
+/- : -11% LY and -$483 PS
Lunch Covers: I didn't get them sorry. They will be in the weekly recap on Monday
Avg PPA:
LY Dinner Sales: $4801
Projected Sales : $5450
TY Dinner Sales: $5148
+/- : +7% LY and -$302 PS
Dinner Covers: 185
Avg PPA: $27.83
Previous Days Labor: 23% (that seems really high, I'm going to look into it)
Previous Days Comps: 4.23%
Controllable Comps: 6.28%
Weather: sunny and hot. 90's
Special events?: Employee Meeting
Who worked:
Dinner: Miho, Sophia, Mandy, Joel, Dusten CL. Samara/Cindy Host, Jason FR< Miho SA
Flow of Business, Cuts and Ticket Times:
Lunch- I looked at the unpublished blog and it looks like it was a typical lunch. Nothing of note.
Employee Meeting: had some no shows: Samara, Joel & Mandy. Joel and Mandy were punished by receiving only lunch shifts next week. Samara will detail bathrooms this week. I will talk about the department meeting stuff at the manager meeting tomorrow. The good news is: Leary will be coming back to work Tuesday/Thursday nights. His in time is 5pm, since he is coming from his other job. This will be during the interim until we hire the right person.
Dinner- Steady night. Happy Hour started off with a bang- Sophia and Mandy were running around but handling it all really well. I jumped in and helped out until the full staff arrived at 5:30. I changed next week so that we have 3 on by open, just in case this should happen again. The whole night was steady. We were on a consistent 15 minute wait all night but nothing ever more than that. Had Raquel here from Oasis Brewing to hand out samples on our patio. Wished we had more of a crowd for it, but she handed out some samples. The staff did a great job tonight pulling together and helping each other out. Saw a lot of teamwork. It was great. Spirits were high
Specials:
Beef Tataki 6
Tempura Special 10
Blue Fin 9
" Toro 11
Japanese Uni 8
3 Staff members that stood out (why/how):
-Gave Joel his probation papers. He missed the meeting today for no good reason and thats enough for me. He is on probation for the next 6 months. I told him if he's late, misses a shift or another meeting, he's done with. He signed the paper and said "I'm probably going to be late at some point" and so we talked about that too. I understand he rides his bike and the bus so from time to time he might be a minute or two late, and I'll let that slide, but if it becomes a pattern then I am done with him. My point seemed to have made an impact. We'll see.
Any VIP's in?
My loan officer, Ben, with his 3 girls. So precious! They are adorable, and one complimented Sophia on her "line work" of her tattoo!! Meiko & husband.
Comps& Void Detail:
comp'd a 25 minute yakitori
DNL for a gyoza. the lady thought they were steamed, not pan fried.
R&M needs:
Japanese board (Kayo you'll see it in the office) Staff mentioned that A7 was getting sticky. it is, and needs to be sanded and refinished. Also B6 needs a new base, the screws are stripped at the bottom and makes it eternally wobbly. Take, can you take care of those?
86'd items/ need more:
Topo chico comes tomorrow.
LY Lunch Sales: $1734
Projected Sales : $2033
TY Lunch Sales: $1550
+/- : -11% LY and -$483 PS
Lunch Covers: I didn't get them sorry. They will be in the weekly recap on Monday
Avg PPA:
LY Dinner Sales: $4801
Projected Sales : $5450
TY Dinner Sales: $5148
+/- : +7% LY and -$302 PS
Dinner Covers: 185
Avg PPA: $27.83
Previous Days Labor: 23% (that seems really high, I'm going to look into it)
Previous Days Comps: 4.23%
Controllable Comps: 6.28%
Weather: sunny and hot. 90's
Special events?: Employee Meeting
Who worked:
Dinner: Miho, Sophia, Mandy, Joel, Dusten CL. Samara/Cindy Host, Jason FR< Miho SA
Flow of Business, Cuts and Ticket Times:
Lunch- I looked at the unpublished blog and it looks like it was a typical lunch. Nothing of note.
Employee Meeting: had some no shows: Samara, Joel & Mandy. Joel and Mandy were punished by receiving only lunch shifts next week. Samara will detail bathrooms this week. I will talk about the department meeting stuff at the manager meeting tomorrow. The good news is: Leary will be coming back to work Tuesday/Thursday nights. His in time is 5pm, since he is coming from his other job. This will be during the interim until we hire the right person.
Dinner- Steady night. Happy Hour started off with a bang- Sophia and Mandy were running around but handling it all really well. I jumped in and helped out until the full staff arrived at 5:30. I changed next week so that we have 3 on by open, just in case this should happen again. The whole night was steady. We were on a consistent 15 minute wait all night but nothing ever more than that. Had Raquel here from Oasis Brewing to hand out samples on our patio. Wished we had more of a crowd for it, but she handed out some samples. The staff did a great job tonight pulling together and helping each other out. Saw a lot of teamwork. It was great. Spirits were high
Specials:
Beef Tataki 6
Tempura Special 10
Blue Fin 9
" Toro 11
Japanese Uni 8
3 Staff members that stood out (why/how):
-Gave Joel his probation papers. He missed the meeting today for no good reason and thats enough for me. He is on probation for the next 6 months. I told him if he's late, misses a shift or another meeting, he's done with. He signed the paper and said "I'm probably going to be late at some point" and so we talked about that too. I understand he rides his bike and the bus so from time to time he might be a minute or two late, and I'll let that slide, but if it becomes a pattern then I am done with him. My point seemed to have made an impact. We'll see.
Any VIP's in?
My loan officer, Ben, with his 3 girls. So precious! They are adorable, and one complimented Sophia on her "line work" of her tattoo!! Meiko & husband.
Comps& Void Detail:
comp'd a 25 minute yakitori
DNL for a gyoza. the lady thought they were steamed, not pan fried.
R&M needs:
Japanese board (Kayo you'll see it in the office) Staff mentioned that A7 was getting sticky. it is, and needs to be sanded and refinished. Also B6 needs a new base, the screws are stripped at the bottom and makes it eternally wobbly. Take, can you take care of those?
86'd items/ need more:
Topo chico comes tomorrow.
Wednesday, August 26, 2015
Wed 8/26/15 pm recap
Written By:Mike
LY Dinner Sales:$5173
Projected Sales :$5244
TY Dinner Sales:$5751
+/- :up 11% and $507 over PS
Dinner Covers:180
Avg PPA:$31.95
Weather: hot
Special events?: I believe youth start school today for some.
Who worked: Cindi H, Hiroe FR, Jason SA, Sayo, Miho, Naoto, Dustin, Soph, Grace CT
Flow of Business, Cuts and Ticket Times: Smooth stared tonight with a few tables rolling in at open. Soft serve was frozen over so I clean/rinsed and we ran with the Bamboo/charcoal again tonight. I didn't realize how much we sold last night until Kate and I cleaned/fought with it, about 4 quarts sold. Seems a marked improvement for soft-serve sales as of late. Quite a bit of sushi bar customer early on a a few 5 tops. 7pm a we got hit pretty hard, wait times hit 30-45min a peak. Kitchen was clean and organized tonight, didn't see anything sub par come out myself, take' ran back and forth making sure quality was a focus. Soph had a tako-yaki not hit her table and by the time we realized they didn't want it any more. Apparently the kitchen lost the ticket, thought it was extra and it was given the Vincent's table. Tables flowed in and out, Off the wait at 9pm and went down to Miho and Soph to close the night.
POS was acting up right when Soph was trying to close out, took about 30min to reboot and then she was able to close out. crazy...
Specials:
shishito 9
Temp squ and zucc 9
BF 28
J uni 7
10 soft serve
3 Staff members that stood out (why/how): Cindy has gotten much better with quote time.
Once again Jason has asked why he hasn't had a shot as a server yet after 2yrs... I of course reiterated what we need/asked from him per our many conversations and it just doesn't seem to make a dent. He refuses to CKTL and his attitude is unpredictable at best. After another lengthy conversation I He decided at the end that the hole thing is just stressing him out and he wont "worry about serving for now."
Any VIP's in? vincent and family
Comps& Void Detail: Asahi mis-ring, farm salad void, temp special DNL, FNF for Vincent and family, A to Z mis-ring. Kitchen could not make a farm salad and unfortunately we didn't find out until 25min after the ticket was sent, Take' found the produce was all rotten.
R&M needs: safety glasses and ramekins came in, 2 boxes open 1 in the bench
86'd items/ need more: shuto, Meta, sake toro, hama toro, farm salad for the rest of the week, saba for sushi, korroke.
LY Dinner Sales:$5173
Projected Sales :$5244
TY Dinner Sales:$5751
+/- :up 11% and $507 over PS
Dinner Covers:180
Avg PPA:$31.95
Weather: hot
Special events?: I believe youth start school today for some.
Who worked: Cindi H, Hiroe FR, Jason SA, Sayo, Miho, Naoto, Dustin, Soph, Grace CT
Flow of Business, Cuts and Ticket Times: Smooth stared tonight with a few tables rolling in at open. Soft serve was frozen over so I clean/rinsed and we ran with the Bamboo/charcoal again tonight. I didn't realize how much we sold last night until Kate and I cleaned/fought with it, about 4 quarts sold. Seems a marked improvement for soft-serve sales as of late. Quite a bit of sushi bar customer early on a a few 5 tops. 7pm a we got hit pretty hard, wait times hit 30-45min a peak. Kitchen was clean and organized tonight, didn't see anything sub par come out myself, take' ran back and forth making sure quality was a focus. Soph had a tako-yaki not hit her table and by the time we realized they didn't want it any more. Apparently the kitchen lost the ticket, thought it was extra and it was given the Vincent's table. Tables flowed in and out, Off the wait at 9pm and went down to Miho and Soph to close the night.
POS was acting up right when Soph was trying to close out, took about 30min to reboot and then she was able to close out. crazy...
Specials:
shishito 9
Temp squ and zucc 9
BF 28
J uni 7
10 soft serve
3 Staff members that stood out (why/how): Cindy has gotten much better with quote time.
Once again Jason has asked why he hasn't had a shot as a server yet after 2yrs... I of course reiterated what we need/asked from him per our many conversations and it just doesn't seem to make a dent. He refuses to CKTL and his attitude is unpredictable at best. After another lengthy conversation I He decided at the end that the hole thing is just stressing him out and he wont "worry about serving for now."
Any VIP's in? vincent and family
Comps& Void Detail: Asahi mis-ring, farm salad void, temp special DNL, FNF for Vincent and family, A to Z mis-ring. Kitchen could not make a farm salad and unfortunately we didn't find out until 25min after the ticket was sent, Take' found the produce was all rotten.
R&M needs: safety glasses and ramekins came in, 2 boxes open 1 in the bench
86'd items/ need more: shuto, Meta, sake toro, hama toro, farm salad for the rest of the week, saba for sushi, korroke.
Wednesday 8/26/15 Lunch recap
Written By: Dusten
LY Lunch Sales: 1651
Projected Sales :1818
TY Lunch Sales:1422
+/- :-14% doen from LY and -$396 under projected
Lunch Covers: 84
Avg PPA: 16.93
Previous Days Labor:15%
Previous Days Comps: 7.06 %
Controllable Comps:5.2% - FNF discount
Weather: warm and sunny
Special events?: National Women's Equality Day
Who worked:Krystin, Lindsey, Mandy, Johnny CL, Junko H, Sigele FR and Miho SA
Flow of Business, Cuts and Ticket Times: Pretty slow lunch. Our pop was barely noticeable. I cut Krystin at 12:45, Lindsey at 1:15pm and Mandy at 1:45pm. No issues with ticket times.
Specials:
3 Staff members that stood out (why/how):The soft serve machine was left on freeze overnight with water from it being rinsed still inside. I let it thaw and dried out the machine. I always have a hard time re-assembling it dispenser and today was no exception. Krystin stepped in and figured it out for me which was a huge help considering I wanted to just set fire to it after about 30 minutes of messing with it. For the record most of the red wine wasn't pumped or stocked overnight. Maybe keep a closer eye on Kate when she is closing.
-Kayo came in and kept a close eye on the kitchen. She also took care of placing a catering order that fell through the cracks somehow weeks ago. Pick-up is Friday.
-Johnny has improved considerably as a lunch closer. A month or two ago, it seemed he was hit or miss when things would get busy. He keeps a pretty level head these days.
-Mandy and Lindsey both did great. Solid FOH today.
Any VIP's in? Kenta soccer buddy's Mom. Take sent out some Zato-ichi to her.
Comps& Void Detail:Owner comp for udon... taste testing broth. It was fine. I feel like the complaint on the broth the other day was purely one person's opinion... unless someone here ordered it and said the same thing.
R&M needs:Jason reporting from the kitchen: Yakiniku sauce was watery this morning and the shrimp tempura prepped improperly, cut wrong and not some not cleaned specifically.
Safe was off $20 when I came in this morning. I counted twice. The paper from the calculator is below the monitor.
86'd items/ need more:
LY Lunch Sales: 1651
Projected Sales :1818
TY Lunch Sales:1422
+/- :-14% doen from LY and -$396 under projected
Lunch Covers: 84
Avg PPA: 16.93
Previous Days Labor:15%
Previous Days Comps: 7.06 %
Controllable Comps:5.2% - FNF discount
Weather: warm and sunny
Special events?: National Women's Equality Day
Who worked:Krystin, Lindsey, Mandy, Johnny CL, Junko H, Sigele FR and Miho SA
Flow of Business, Cuts and Ticket Times: Pretty slow lunch. Our pop was barely noticeable. I cut Krystin at 12:45, Lindsey at 1:15pm and Mandy at 1:45pm. No issues with ticket times.
Specials:
3 Staff members that stood out (why/how):The soft serve machine was left on freeze overnight with water from it being rinsed still inside. I let it thaw and dried out the machine. I always have a hard time re-assembling it dispenser and today was no exception. Krystin stepped in and figured it out for me which was a huge help considering I wanted to just set fire to it after about 30 minutes of messing with it. For the record most of the red wine wasn't pumped or stocked overnight. Maybe keep a closer eye on Kate when she is closing.
-Kayo came in and kept a close eye on the kitchen. She also took care of placing a catering order that fell through the cracks somehow weeks ago. Pick-up is Friday.
-Johnny has improved considerably as a lunch closer. A month or two ago, it seemed he was hit or miss when things would get busy. He keeps a pretty level head these days.
-Mandy and Lindsey both did great. Solid FOH today.
Any VIP's in? Kenta soccer buddy's Mom. Take sent out some Zato-ichi to her.
Comps& Void Detail:Owner comp for udon... taste testing broth. It was fine. I feel like the complaint on the broth the other day was purely one person's opinion... unless someone here ordered it and said the same thing.
R&M needs:Jason reporting from the kitchen: Yakiniku sauce was watery this morning and the shrimp tempura prepped improperly, cut wrong and not some not cleaned specifically.
Safe was off $20 when I came in this morning. I counted twice. The paper from the calculator is below the monitor.
86'd items/ need more:
Tuesday AM 8.25.15
Written By: Elizabeth
LY Lunch Sales: $1999
Projected Sales :$1915
TY Lunch Sales: $1774
+/- : -11% and -$141 PS
Lunch Covers:
Avg PPA:
Previous Days Labor:14%
Previous Days Comps: 6.56%
Controllable Comps: 16.58%
Weather: August- Hot
Special events?: 2nd day of school?
Who worked: Mandy, Grace, lindsey Johnny CL. Junko Host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Slow start. Filled up by 11:30 and went on a small wait. Cleared out by 12:45. It wasn't starting to fill up again so I cut down to 2 on by 1 and then at 1:30 we got hit again. Everyone helped Lindsey and Johnny to get what they needed in order to stay caught up. No long ticket times or other issues
Specials:
3 Staff members that stood out (why/how):
-I think i said this before but it's good to have Junko back. She doesn't miss a beat
- Grace was helpful during the last pop, even though she was cut she helped the crew by getting waters and doing watering rounds too.
-Had to reopen a check for Johnny he said he got overwhelmed with getting a 6 top and a few seats at the sushi bar. I told him to grab me next time I will be happy to help (I was doing a tasting with Rita and Jason)
Any VIP's in?
Jason & Rita with Glazers, my friends Jacqueline and Cody
Comps& Void Detail:
FNF for some pork belly for the VIPS. Makani
R&M needs:
Pro Ice came out to look at the space for Tuesdays installation. Andy needs to come out and increase the outlet to a 220 volt. I have already talked to him about it.
86'd items/ need more:
LY Lunch Sales: $1999
Projected Sales :$1915
TY Lunch Sales: $1774
+/- : -11% and -$141 PS
Lunch Covers:
Avg PPA:
Previous Days Labor:14%
Previous Days Comps: 6.56%
Controllable Comps: 16.58%
Weather: August- Hot
Special events?: 2nd day of school?
Who worked: Mandy, Grace, lindsey Johnny CL. Junko Host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Slow start. Filled up by 11:30 and went on a small wait. Cleared out by 12:45. It wasn't starting to fill up again so I cut down to 2 on by 1 and then at 1:30 we got hit again. Everyone helped Lindsey and Johnny to get what they needed in order to stay caught up. No long ticket times or other issues
Specials:
3 Staff members that stood out (why/how):
-I think i said this before but it's good to have Junko back. She doesn't miss a beat
- Grace was helpful during the last pop, even though she was cut she helped the crew by getting waters and doing watering rounds too.
-Had to reopen a check for Johnny he said he got overwhelmed with getting a 6 top and a few seats at the sushi bar. I told him to grab me next time I will be happy to help (I was doing a tasting with Rita and Jason)
Any VIP's in?
Jason & Rita with Glazers, my friends Jacqueline and Cody
Comps& Void Detail:
FNF for some pork belly for the VIPS. Makani
R&M needs:
Pro Ice came out to look at the space for Tuesdays installation. Andy needs to come out and increase the outlet to a 220 volt. I have already talked to him about it.
86'd items/ need more:
Tue 8/25 PM recap
Written By:Mike
LY Dinner Sales:$3107
Projected Sales :$4645
TY Dinner Sales:$4874
+/- :57% up $229 over PS
Dinner Covers:186
Avg PPA:$26.20
Weather: Warm
Special events?:Kayosan B-day!!!
Who worked: Jason H, Sigele FR, Miho SA, Kate, Lindsey, Krystin, Mandy, Grace
Flow of Business, Cuts and Ticket Times: Tables came in slow and steady with first push around 615pm. Ran out of bottled Asahi quickly and needed to Ice it down(86'd for 30min.) No timing issues for the kitchen or sushi bar. Conrad Staged for Dish tonight a did well and was fast with little to no instruction. On a wait tell 9pm, had 5 tables open so we wet down to Kate and grace to close the night down after Kayo and Take' were sat. We all belted out HAPPY BIRTHDAY instead out Irrashi because the staff tonight refused to sign(cowards!;) No real issues tonight, mild Tuesday.
Specials:
Shishito 13
Temp squash and Zucc 9
Beef tataki 3
BF 24
J-uni 9
T-set 6
3 Staff members that stood out (why/how):Kate has been busy between 2 jobs and the New apt and just felt run down tonight but you wouldn't have known it by her attitude, she did great considering. Mandy had a needy Party room of 10 tonight with all separate tabs and handled it as a champ. Krystin got a note from a table..." You are awesome. Every time I visit Austin, I have to come here. Thank you for your awesome service Audrey and Ben". Steve struggled to put food out that's prepared/plated correctly tonight.
Any VIP's in? Audrey and Ben, kayla and Husband, Kayo and Take'
Comps& Void Detail: Vino Verdi, cambert and a miso mis-ring, Owner comp(take) FNF for Kayla (wine rep) 3xKomebucks.
Kayla also had a $50 GC that didn't work at all, I took the GC card and gave a Gift certificate discount to resolve the issue.
R&M needs:
86'd items/ need more: Shuto, Korokke, Asahi bottled for 30min while we iced. Okonomiyaki down to 5cps, no employee.
LY Dinner Sales:$3107
Projected Sales :$4645
TY Dinner Sales:$4874
+/- :57% up $229 over PS
Dinner Covers:186
Avg PPA:$26.20
Weather: Warm
Special events?:Kayosan B-day!!!
Who worked: Jason H, Sigele FR, Miho SA, Kate, Lindsey, Krystin, Mandy, Grace
Flow of Business, Cuts and Ticket Times: Tables came in slow and steady with first push around 615pm. Ran out of bottled Asahi quickly and needed to Ice it down(86'd for 30min.) No timing issues for the kitchen or sushi bar. Conrad Staged for Dish tonight a did well and was fast with little to no instruction. On a wait tell 9pm, had 5 tables open so we wet down to Kate and grace to close the night down after Kayo and Take' were sat. We all belted out HAPPY BIRTHDAY instead out Irrashi because the staff tonight refused to sign(cowards!;) No real issues tonight, mild Tuesday.
Specials:
Shishito 13
Temp squash and Zucc 9
Beef tataki 3
BF 24
J-uni 9
T-set 6
3 Staff members that stood out (why/how):Kate has been busy between 2 jobs and the New apt and just felt run down tonight but you wouldn't have known it by her attitude, she did great considering. Mandy had a needy Party room of 10 tonight with all separate tabs and handled it as a champ. Krystin got a note from a table..." You are awesome. Every time I visit Austin, I have to come here. Thank you for your awesome service Audrey and Ben". Steve struggled to put food out that's prepared/plated correctly tonight.
Any VIP's in? Audrey and Ben, kayla and Husband, Kayo and Take'
Comps& Void Detail: Vino Verdi, cambert and a miso mis-ring, Owner comp(take) FNF for Kayla (wine rep) 3xKomebucks.
Kayla also had a $50 GC that didn't work at all, I took the GC card and gave a Gift certificate discount to resolve the issue.
R&M needs:
86'd items/ need more: Shuto, Korokke, Asahi bottled for 30min while we iced. Okonomiyaki down to 5cps, no employee.
Monday, August 24, 2015
Monday 8.24.15
Written By: Elizabeth
LY Lunch Sales: $2070
Projected Sales : $2114
TY Lunch Sales: $2232
+/- : +8% LY and +$118 PS
Lunch Covers: 134
Avg PPA:$16.66
LY Dinner Sales: $3760
Projected Sales : $3817
TY Dinner Sales: $4986
+/- : +33% LY and +%1169 PS
Dinner Covers: 186
Avg PPA: $26.81
Weather: hot august day
Special events?: First day of School
Who worked:
Lunch: Krystin, Joel, Kate, Johnny CL. Junko Host!!!! Sigele SA Hiroe FR
Dinner: Kate, Krystin, Joel, Grace, Camacho CL. Ruthy Host, Hiroe FR< Kaori SA
Flow of Business, Cuts and Ticket Times:
Lunch: Busy lunch! I should have written my notes mid-day to have retained more details about that shift, but I had to do payroll so I did not have time. So now I'm left sifting through what is left of my memory after this crazy dinner shift...Lunch was busy though, I remember that. we went on a wait, got off the wait around 1pm at which point I cut Grace, then went 2 on around 1:15. Johnny and Krystin closed it down and got a little pop around 1:30 that boosted both of their sales over $650 for the day. Everyone stayed and helped out on the floor the last 30 minutes. Good teamwork. Busy though.
Dinner: Also busy. Went on a wait at 6:45, my family came in for dinner at 7, then it was like one regular/service industry person after the next! It was crazy busy, lots of 2 tops. We went on a 30-45 minute wait. Didn't get off the wait until 9:30. But everyone was in good spirits, running around like crazy folks, but it was nice and steady. No long ticket times, no upset guests. Just a nice busy night!
Specials:
Shishito 13
Beef Tataki 1
Temp Squash 7
Blue Fin 34
Japanese Uni 6
Tsk Set 12
3 Staff members that stood out (why/how):
-Camacho is going through a difficult time in his life right now but was able to push it all aside and work a bad ass sushi bar shift tonight.
Any VIP's in?
Lunch: Old John again. Good to see him coming in for lunch more frequently again.
Dinner: My family came in (cousins were in town visiting), Chad old host from contigo, Ginny old bartender from Highball, Kaya's synco teacher and the allergy clinic husband, a guy that use to work with Take & Kayo at Deli Bento. And....drum roll please....Chance!!! Okay, so maybe I'm the only one (other than Kayo and Take that will know him) it was so great to see him and catch up with him!! I unfortunately made the mistake of asking about "the little lady" and he informed me that they broke up. He also cut his hair. Same happy go lucky guy. Super great to see him tonight. He loved everything, by the way. Camacho waited on him and gave him the royal treatment too.
Comps& Void Detail:
Lots of SIN tonight. FNF stuff for my family and some that Take sent out to others. DNL for Shishito peppers, Server error for 2 salmon nigiri that should have been no wasabi.
R&M needs:
Vic came in today to pick up the check for the ceiling repair. He also informed me that there is no insulation in the ceiling in the region of the repair and wouldn't be surprised if that was throughout. I'm not surprised either. So that would be why the building gets so hot. Case Closed.
86'd items/ need more:
LY Lunch Sales: $2070
Projected Sales : $2114
TY Lunch Sales: $2232
+/- : +8% LY and +$118 PS
Lunch Covers: 134
Avg PPA:$16.66
LY Dinner Sales: $3760
Projected Sales : $3817
TY Dinner Sales: $4986
+/- : +33% LY and +%1169 PS
Dinner Covers: 186
Avg PPA: $26.81
Weather: hot august day
Special events?: First day of School
Who worked:
Lunch: Krystin, Joel, Kate, Johnny CL. Junko Host!!!! Sigele SA Hiroe FR
Dinner: Kate, Krystin, Joel, Grace, Camacho CL. Ruthy Host, Hiroe FR< Kaori SA
Flow of Business, Cuts and Ticket Times:
Lunch: Busy lunch! I should have written my notes mid-day to have retained more details about that shift, but I had to do payroll so I did not have time. So now I'm left sifting through what is left of my memory after this crazy dinner shift...Lunch was busy though, I remember that. we went on a wait, got off the wait around 1pm at which point I cut Grace, then went 2 on around 1:15. Johnny and Krystin closed it down and got a little pop around 1:30 that boosted both of their sales over $650 for the day. Everyone stayed and helped out on the floor the last 30 minutes. Good teamwork. Busy though.
Dinner: Also busy. Went on a wait at 6:45, my family came in for dinner at 7, then it was like one regular/service industry person after the next! It was crazy busy, lots of 2 tops. We went on a 30-45 minute wait. Didn't get off the wait until 9:30. But everyone was in good spirits, running around like crazy folks, but it was nice and steady. No long ticket times, no upset guests. Just a nice busy night!
Specials:
Shishito 13
Beef Tataki 1
Temp Squash 7
Blue Fin 34
Japanese Uni 6
Tsk Set 12
3 Staff members that stood out (why/how):
-Camacho is going through a difficult time in his life right now but was able to push it all aside and work a bad ass sushi bar shift tonight.
Any VIP's in?
Lunch: Old John again. Good to see him coming in for lunch more frequently again.
Dinner: My family came in (cousins were in town visiting), Chad old host from contigo, Ginny old bartender from Highball, Kaya's synco teacher and the allergy clinic husband, a guy that use to work with Take & Kayo at Deli Bento. And....drum roll please....Chance!!! Okay, so maybe I'm the only one (other than Kayo and Take that will know him) it was so great to see him and catch up with him!! I unfortunately made the mistake of asking about "the little lady" and he informed me that they broke up. He also cut his hair. Same happy go lucky guy. Super great to see him tonight. He loved everything, by the way. Camacho waited on him and gave him the royal treatment too.
Comps& Void Detail:
Lots of SIN tonight. FNF stuff for my family and some that Take sent out to others. DNL for Shishito peppers, Server error for 2 salmon nigiri that should have been no wasabi.
R&M needs:
Vic came in today to pick up the check for the ceiling repair. He also informed me that there is no insulation in the ceiling in the region of the repair and wouldn't be surprised if that was throughout. I'm not surprised either. So that would be why the building gets so hot. Case Closed.
86'd items/ need more:
Sunday, August 23, 2015
Sunday 8/23/15 PM recap
Written By: Dusten
LY Dinner Sales: 4731
Projected Sales : 5444
TY Dinner Sales: 4687
+/- : -1% from LY and -$757 off projected.
Dinner Covers: 190
Avg PPA: 24.67
Weather: formidably hot
Special events?: Night before school starts for many. uh, National Sponge Cake Day
Who worked: Krystin, Joel, Kate, Mandy, Camacho CL, Sigele FR, Miho SA, Samara H and Ruthy CKTL.
Flow of Business, Cuts and Ticket Times: Smooth and Steady. We went on wait maybe aroun 6:30 and kept people in line throughout the night. Had an ebi fry and dynamite chicken miss the fryer but the table had a tonpei-yaki to keep them busy while we rushed it. I cut down to Mandy and Camacho at 9:10pm.
Danny had me taste some kara-age may not be right. Apparently the marinade wasn't strained properly. He rinsed the marinade off of some and I could taste any discernible difference.. Someone may want to try it in the morning.
Specials: 5 shishitos, 3 beef tataki, 6 temura specials, 2 toro taku handrolls, 6 kind \g salmon boxes
3 Staff members that stood out (why/how): All the FOH doubles did well. One guy left his credit card on the table. It had been a few minutes at least since he'd left. Quick thinking Samara looked up his name and number from the list and he got his card right back. I heard lil John heartily thanking guests as they passed by him leaving. Had a talk with Sayo about closing lunch. She was still here when I came in! She seemed pretty excited about it.
Any VIP's in? Kendo-San. Some dinner regulars. No kids. Not many anyways. King Daddy Ice came through. One guy Samara thought was a 90's A-list child star turned out to be a D-list movie actor.
Comps& Void Detail: b-day desserts. apple pie and camembert. 4 hamatoto nigiri- 86'd, gyoza misring, side kimchi that wasn't made. End of the night we had run out of the vanilla ice cream. Went to sub the soft serve and it had been switched off at 10 minutes after close. Don't know by who. Long story short the table was cool about the green tea ice cream and I comp'd it to recovery.
R&M needs:
86'd items/ need more: teaspoons? I could only find 9 today. BOH may need a new broom. Steve has come up front to grab ours the last 2 nights.
LY Dinner Sales: 4731
Projected Sales : 5444
TY Dinner Sales: 4687
+/- : -1% from LY and -$757 off projected.
Dinner Covers: 190
Avg PPA: 24.67
Weather: formidably hot
Special events?: Night before school starts for many. uh, National Sponge Cake Day
Who worked: Krystin, Joel, Kate, Mandy, Camacho CL, Sigele FR, Miho SA, Samara H and Ruthy CKTL.
Flow of Business, Cuts and Ticket Times: Smooth and Steady. We went on wait maybe aroun 6:30 and kept people in line throughout the night. Had an ebi fry and dynamite chicken miss the fryer but the table had a tonpei-yaki to keep them busy while we rushed it. I cut down to Mandy and Camacho at 9:10pm.
Danny had me taste some kara-age may not be right. Apparently the marinade wasn't strained properly. He rinsed the marinade off of some and I could taste any discernible difference.. Someone may want to try it in the morning.
Specials: 5 shishitos, 3 beef tataki, 6 temura specials, 2 toro taku handrolls, 6 kind \g salmon boxes
3 Staff members that stood out (why/how): All the FOH doubles did well. One guy left his credit card on the table. It had been a few minutes at least since he'd left. Quick thinking Samara looked up his name and number from the list and he got his card right back. I heard lil John heartily thanking guests as they passed by him leaving. Had a talk with Sayo about closing lunch. She was still here when I came in! She seemed pretty excited about it.
Any VIP's in? Kendo-San. Some dinner regulars. No kids. Not many anyways. King Daddy Ice came through. One guy Samara thought was a 90's A-list child star turned out to be a D-list movie actor.
Comps& Void Detail: b-day desserts. apple pie and camembert. 4 hamatoto nigiri- 86'd, gyoza misring, side kimchi that wasn't made. End of the night we had run out of the vanilla ice cream. Went to sub the soft serve and it had been switched off at 10 minutes after close. Don't know by who. Long story short the table was cool about the green tea ice cream and I comp'd it to recovery.
R&M needs:
86'd items/ need more: teaspoons? I could only find 9 today. BOH may need a new broom. Steve has come up front to grab ours the last 2 nights.
Sunday AM 8.23.15
Written By: Elizabeth
LY Lunch Sales: $2047
Projected Sales : $2211
TY Lunch Sales: $2893
+/- : +41% LY and +$682 PS
Lunch Covers: 158
Avg PPA: $18.31
Like night and day from yesterday. High sales, less covers, but way higher PPA. Yesterday definitely showed too- everyone was running around crazy. Today, smooth sailing.
Previous Days Labor: 15%
Previous Days Comps: 4.02 %
Controllable Comps: 11.46% ($17.50 was recovery, $14.50 kitchen error for cold curry and I forgot to mention this yesterday but I had a guy send back a piece of Madai Nigiri because the skin was still on and too tough. In his defense, I was the one that ran the piece and on my way to his table with it I even noticed that the skin looked overly...there. Just way too much left)
Weather: Humid and Hot.
Special events?: Last day of "summer vacation"
Who worked: Joel, Camacho, Krystin, Sayo CL. Cindy Host, jason FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
Slow to start- especially the first hour. Not sure why.Picked up around 12:15 and stayed steady enough. Had two walk in 8 tops, but they were spaced out enough we could seat them both in the PR. Hit a small wait around 1:30 but that was really it. Like I said above, it was a smooth day, not a whole lot of hustling (I say that in the sense that we were all moving but yesterday there was more high maintenance stuff, etc). Had a guy send back his kayaku udon because it was too salty...took him a remake. I tasted the remake and it tasted just as salty, but I don't eat it that often so I don't really know. Everything looked normal when Jersey was making it, so maybe it was just him. No other issues elsewhere though.
3 Staff members that stood out (why/how):
-Sayo killing it with the sushi bar close. She did a great job. Would love to see her in this position more often. Very thorough closing too!
-Joel seemed on top of it today, did a great job.
Any VIP's in?
Kenny was in early on, another familiar face at the sushi bar but I am blanking on his name. And then the two young St.Ed's kids that use to come in all the time. Oh god why can't I remember anyone's names today!!
Comps& Void Detail:
R&M needs:
86'd items/ need more:
Tomorrow on my way in, in addition to going to the bank I will go to Ace Mart and get more pint glasses and teaspoons. If anyone else needs anything text me and let me know.
LY Lunch Sales: $2047
Projected Sales : $2211
TY Lunch Sales: $2893
+/- : +41% LY and +$682 PS
Lunch Covers: 158
Avg PPA: $18.31
Like night and day from yesterday. High sales, less covers, but way higher PPA. Yesterday definitely showed too- everyone was running around crazy. Today, smooth sailing.
Previous Days Labor: 15%
Previous Days Comps: 4.02 %
Controllable Comps: 11.46% ($17.50 was recovery, $14.50 kitchen error for cold curry and I forgot to mention this yesterday but I had a guy send back a piece of Madai Nigiri because the skin was still on and too tough. In his defense, I was the one that ran the piece and on my way to his table with it I even noticed that the skin looked overly...there. Just way too much left)
Weather: Humid and Hot.
Special events?: Last day of "summer vacation"
Who worked: Joel, Camacho, Krystin, Sayo CL. Cindy Host, jason FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
Slow to start- especially the first hour. Not sure why.Picked up around 12:15 and stayed steady enough. Had two walk in 8 tops, but they were spaced out enough we could seat them both in the PR. Hit a small wait around 1:30 but that was really it. Like I said above, it was a smooth day, not a whole lot of hustling (I say that in the sense that we were all moving but yesterday there was more high maintenance stuff, etc). Had a guy send back his kayaku udon because it was too salty...took him a remake. I tasted the remake and it tasted just as salty, but I don't eat it that often so I don't really know. Everything looked normal when Jersey was making it, so maybe it was just him. No other issues elsewhere though.
3 Staff members that stood out (why/how):
-Sayo killing it with the sushi bar close. She did a great job. Would love to see her in this position more often. Very thorough closing too!
-Joel seemed on top of it today, did a great job.
Any VIP's in?
Kenny was in early on, another familiar face at the sushi bar but I am blanking on his name. And then the two young St.Ed's kids that use to come in all the time. Oh god why can't I remember anyone's names today!!
Comps& Void Detail:
R&M needs:
86'd items/ need more:
Tomorrow on my way in, in addition to going to the bank I will go to Ace Mart and get more pint glasses and teaspoons. If anyone else needs anything text me and let me know.
Saturday, August 22, 2015
Sat 8/22/15 pm recap
Written By:Mike
LY Dinner Sales:$6868
Projected Sales :$8044
TY Dinner Sales:$6953
+/- :up 1% and down $1091 PS
Dinner Covers:249
Avg PPA:$27.92
Weather: hot
Special events?: happy bat day!!??
Who worked: Cindi H, Samara H, Jayson SA, Sigele FR, Jason, Dustin, Mandy, Naoto, Soph
Flow of Business, Cuts and Ticket Times: nice flow of tables from the word go tonight. Went on a wait at 15-20min wait 6pm, with a few 5-6 tops throughout the night. At about 730pm we had few tables that were camping out and left at the same time which lead to a strange turn. They got sat at the same time and of course lead to a push around 8pm for the SB and the Kitchen. slowed by 930, cut a Host at 945pm and went 3 on. Had a few late walk in's and went down to Dustin and Naoto to close.
Specials:
shishito 14
Beef T 7
temp squash and Zucc 6
BF 45
toro4
Toro Taku HR 6
3 Staff members that stood out (why/how):
Interviewed a woman from Miho (SA) ESL class for SA tonight that seemed like a good fit. Ill have Her come out for a 2nd.interview in the next few days. Jayson Was spoken to regarding his attitude again... that boy is hit and miss. Had a guest from a party of 10 in the party room comment on what a great experience Camacho gave tonight.
Kitchen was on point.
Any VIP's in? a few familiar faces
Comps& Void Detail:few mis rings, 2 B-day desserts, 3 komebucks
R&M needs:
86'd items/ need more: suzuki
Saturday AM 8.22.15
Written By: Elizabeth
LY Lunch Sales: $2243
Projected Sales : $2617
TY Lunch Sales: $3581
+/- : +60% LY and +$964 PS
Lunch Covers: 233 !!!!!!
Avg PPA: $15.37
Previous Days Labor: 13%
Previous Days Comps: 3.27%
Controllable Comps: 9.26% (recovery and FNF discounts)
Weather: Humid and hot.
Special events?: the business! damn. Weekend before school starts.
Who worked: Sayo, Joel, Lindsey, Johnny CL. Hiroe FR,
Flow of Business, Cuts and Ticket Times:
Slow to start, then all at once Bam we got hit at noon and it did not let up until close. We were on a 30 minute wait all afternoon. We sat our last table at 2:55 and did last call around 3:15 (all in around 3:20) Had a lot of large parties walk in. The last 6 top we sat at 2:45 after waiting over 30 minutes, I had to squeeze them in at B1 because A3 was paid out but just sitting there on their phones (Of course they got up as soon as the 6 top sat down!) While the 6 top was waiting in our scolding lobby, however, the old Japanese lady asked if we had okonomiaki- I said no only at dinner. The "dad" of the group asked if I could check if they could make it for her, since she came in especially for it. I asked Jersey and he said no. I asked why and he didn't give me an answer. I was asking because I needed to have something to tell my guests. If he was too busy to make it, if it wasn't prepped yet, just something. The situation was tense since it was a pretty brutal lunch shift already, but I just like to have all my bases covered when I talk to a guest. If I have to say no, I need to know why. Jersey asked me why I asked if they could make it, If he couldn't say no, why didn't I just ring it in. I tried to explain that being a guest focused restaurant we should try to say yes every time so that if it's a NO I need to know why. It's just not good business. If we can make it, then we should.
That being said, the last hour of business was the most brutal and we were starting to run low on Rice. I think this may have been a record breaking lunch for us. But everyone worked super hard and pushed through it. We were all very tired in the end.
Worth mentioning was the crowd today. Lots of people. Low PPA. Also, lots of impatient people. We had a 7 top (3 adults, 4 kids) walk in around noon and want to be sat in the party room. We already had a party in there and had another one lined up for 1:15, so I told them I couldn't seat them in there and it would be a little bit of a wait. They urged me to sit at A5-B1, so I said okay. At that point we were starting to fill up and go on a wait. We eventually sat them (after getting the table set up with kids menus, waters, etc) As soon as they sat, the party room was getting up, and they saw that and asked to move. I explained again that we had another reso coming in and needed the room by 1pm (less than an hour at this point) they said they would be quick. So I moved them in there, and they were out in the knick of time. Just a lot of groups like that, that were very antsy to get sat.
Specials:
3 Staff members that stood out (why/how):
Johnny handled multiple turns of the party room and a full sushi bar really well.
Everyone delegated tasks accordingly and did a great job working together.
Any VIP's in?
David and his little girl (single dad guy), Old John.
Comps& Void Detail:
comp'd a cold curry for A2, and comp'd 3 soft serves because the machine froze. See below.
R&M needs:
The soft serve machine froze during service today. When we talked in the meeting we talked about getting the staff excited about selling it. And I was offering a free lunch to who ever sold the most today. But as always, it froze up. It's discouraging to the staff when this happens. I've only really noticed it when we try the different flavors. I'm not really sure how to fix it anymore.
86'd items/ need more:
LY Lunch Sales: $2243
Projected Sales : $2617
TY Lunch Sales: $3581
+/- : +60% LY and +$964 PS
Lunch Covers: 233 !!!!!!
Avg PPA: $15.37
Previous Days Labor: 13%
Previous Days Comps: 3.27%
Controllable Comps: 9.26% (recovery and FNF discounts)
Weather: Humid and hot.
Special events?: the business! damn. Weekend before school starts.
Who worked: Sayo, Joel, Lindsey, Johnny CL. Hiroe FR,
Flow of Business, Cuts and Ticket Times:
Slow to start, then all at once Bam we got hit at noon and it did not let up until close. We were on a 30 minute wait all afternoon. We sat our last table at 2:55 and did last call around 3:15 (all in around 3:20) Had a lot of large parties walk in. The last 6 top we sat at 2:45 after waiting over 30 minutes, I had to squeeze them in at B1 because A3 was paid out but just sitting there on their phones (Of course they got up as soon as the 6 top sat down!) While the 6 top was waiting in our scolding lobby, however, the old Japanese lady asked if we had okonomiaki- I said no only at dinner. The "dad" of the group asked if I could check if they could make it for her, since she came in especially for it. I asked Jersey and he said no. I asked why and he didn't give me an answer. I was asking because I needed to have something to tell my guests. If he was too busy to make it, if it wasn't prepped yet, just something. The situation was tense since it was a pretty brutal lunch shift already, but I just like to have all my bases covered when I talk to a guest. If I have to say no, I need to know why. Jersey asked me why I asked if they could make it, If he couldn't say no, why didn't I just ring it in. I tried to explain that being a guest focused restaurant we should try to say yes every time so that if it's a NO I need to know why. It's just not good business. If we can make it, then we should.
That being said, the last hour of business was the most brutal and we were starting to run low on Rice. I think this may have been a record breaking lunch for us. But everyone worked super hard and pushed through it. We were all very tired in the end.
Worth mentioning was the crowd today. Lots of people. Low PPA. Also, lots of impatient people. We had a 7 top (3 adults, 4 kids) walk in around noon and want to be sat in the party room. We already had a party in there and had another one lined up for 1:15, so I told them I couldn't seat them in there and it would be a little bit of a wait. They urged me to sit at A5-B1, so I said okay. At that point we were starting to fill up and go on a wait. We eventually sat them (after getting the table set up with kids menus, waters, etc) As soon as they sat, the party room was getting up, and they saw that and asked to move. I explained again that we had another reso coming in and needed the room by 1pm (less than an hour at this point) they said they would be quick. So I moved them in there, and they were out in the knick of time. Just a lot of groups like that, that were very antsy to get sat.
Specials:
3 Staff members that stood out (why/how):
Johnny handled multiple turns of the party room and a full sushi bar really well.
Everyone delegated tasks accordingly and did a great job working together.
Any VIP's in?
David and his little girl (single dad guy), Old John.
Comps& Void Detail:
comp'd a cold curry for A2, and comp'd 3 soft serves because the machine froze. See below.
R&M needs:
The soft serve machine froze during service today. When we talked in the meeting we talked about getting the staff excited about selling it. And I was offering a free lunch to who ever sold the most today. But as always, it froze up. It's discouraging to the staff when this happens. I've only really noticed it when we try the different flavors. I'm not really sure how to fix it anymore.
86'd items/ need more:
Fri 8/21/15 Pm recap
Written By:Mike
LY Dinner Sales:$7273
Projected Sales :$7463
TY Dinner Sales:$8236
+/- : up 13% and $773 over PS
Dinner Covers:254
Avg PPA:$32.43
Weather: HOT
Special events?:
Who worked: Jayson H, Samara H, Cindi SA, Sigele FR, Lindsey, Dustin, Kate, Clair, Johnny
Flow of Business, Cuts and Ticket Times: Tables slowly flowed in at the beginning of the shift and went on a 5-10min wait at 6pm, but really just a good flow in/out. 40-1hr wait times at peak for 2-4 tops and had a few 5-6tops throughout the night. The Left side POS went down a few times and tickets were coming out duplicate or not at all... we struggled for around 45min. Resting seemed to help but it just seemed to lag terribly. Uncle Billys was well received and we quickly ran out and had to ice some down, we might was to ice a case down in advance next week/time.Busy night over all, Cut Jayson at the host stand at 10pm, went down to Johnny and Dustin for the last 30 min. All in all a good night.
Specials:
shishito 8
beef tataki 5
temp zucc and squash 9
t-set 15
BF 26
Toro 10
J-uni 22
3 Staff members that stood out (why/how): Cindi is on the quite side at times, but never has a bad day or attitude that I've seen. She was understandably nervous about SA tonight but did very well. Steve had a rush App order for fish and chips that took over 30min to hit the fryer and that being 10min after i asked with no reason or explanation. Took almost 50min to hit the table. He will receive disciplinary action for work performance. Randy has got to be one of the hardest workers in the place, great attitude and work ethic.
Any VIP's in? Dir of Bev from the Alamo draft house, a few new comers that really enjoyed their sushi bar experience.
Comps& Void Detail: Bday dessert, discount for the party room
R&M needs:
86'd items/ need more: Shuto, Sake toro sashimi, uncle billy's for 25min while we ice'd it down. gyu, t-set.
LY Dinner Sales:$7273
Projected Sales :$7463
TY Dinner Sales:$8236
+/- : up 13% and $773 over PS
Dinner Covers:254
Avg PPA:$32.43
Weather: HOT
Special events?:
Who worked: Jayson H, Samara H, Cindi SA, Sigele FR, Lindsey, Dustin, Kate, Clair, Johnny
Flow of Business, Cuts and Ticket Times: Tables slowly flowed in at the beginning of the shift and went on a 5-10min wait at 6pm, but really just a good flow in/out. 40-1hr wait times at peak for 2-4 tops and had a few 5-6tops throughout the night. The Left side POS went down a few times and tickets were coming out duplicate or not at all... we struggled for around 45min. Resting seemed to help but it just seemed to lag terribly. Uncle Billys was well received and we quickly ran out and had to ice some down, we might was to ice a case down in advance next week/time.Busy night over all, Cut Jayson at the host stand at 10pm, went down to Johnny and Dustin for the last 30 min. All in all a good night.
Specials:
shishito 8
beef tataki 5
temp zucc and squash 9
t-set 15
BF 26
Toro 10
J-uni 22
3 Staff members that stood out (why/how): Cindi is on the quite side at times, but never has a bad day or attitude that I've seen. She was understandably nervous about SA tonight but did very well. Steve had a rush App order for fish and chips that took over 30min to hit the fryer and that being 10min after i asked with no reason or explanation. Took almost 50min to hit the table. He will receive disciplinary action for work performance. Randy has got to be one of the hardest workers in the place, great attitude and work ethic.
Any VIP's in? Dir of Bev from the Alamo draft house, a few new comers that really enjoyed their sushi bar experience.
Comps& Void Detail: Bday dessert, discount for the party room
R&M needs:
86'd items/ need more: Shuto, Sake toro sashimi, uncle billy's for 25min while we ice'd it down. gyu, t-set.
Friday, August 21, 2015
Friday AM 8.21.15
Written By: Elizabeth
LY Lunch Sales: $1834
Projected Sales : $2234
TY Lunch Sales: $2084
+/- : +14% LY and -$159 PS
Lunch Covers: 127
Avg PPA:$16.40
Previous Days Labor:19%
Previous Days Comps: 4.67%
Controllable Comps: 8.05%
Weather: Rainy and muggy.
Special events?: UT students gearing up for school
Who worked: Lindsey, Mandy, Camacho, Sayo CL. Samara Host, Cindy SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Slow to start but finally picked up around 12:45. Went on a short wait for two 5 tops and two top around 1pm, Cut Lindsey at 1:15 and let Sayo take the other 5 top, Cut Mandy around 1:35 and Camacho and Sayo both got another table or two before close. Didn't see any major issues arise. At one point sushi bar yelled 25 minute sushi lunches, but there didn't seem to be any tables that were upset about it. Smooth lunch.
3 Staff members that stood out (why/how):
-I had to talk to Samara during her shift, briefly, about her attitude towards guests. She had this couple that wanted to sit immediately, so she said she could seat them at a table in a minute, but they saw S1-2 open and said that was fine. Then when she took them they saw that A3 was being wiped and set and asked to sit there. Her response was "that's where I was going to seat you in the first place" and cracked a small smile. But to me it came off a little snarky. Luckily I was there and I laughed and made a joke to the two guests, and they were fine with it, but it could have easily went the other way. I told her she needs to be aware of her facial expressions and tone of voice with guests, and really chose her words more carefully.
-Mandy was rocking and rolling today. She was chipper and on top of it. Nice to see her in better spirits.
Any VIP's in?
Victor at the sushi bar. Nice to see him.
Comps& Void Detail:
voided Sake Toro 86
R&M needs:
Petrocelli was out this morning cleaning the unit on the roof- seems to be working fine.
86'd items/ need more:
LY Lunch Sales: $1834
Projected Sales : $2234
TY Lunch Sales: $2084
+/- : +14% LY and -$159 PS
Lunch Covers: 127
Avg PPA:$16.40
Previous Days Labor:19%
Previous Days Comps: 4.67%
Controllable Comps: 8.05%
Weather: Rainy and muggy.
Special events?: UT students gearing up for school
Who worked: Lindsey, Mandy, Camacho, Sayo CL. Samara Host, Cindy SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Slow to start but finally picked up around 12:45. Went on a short wait for two 5 tops and two top around 1pm, Cut Lindsey at 1:15 and let Sayo take the other 5 top, Cut Mandy around 1:35 and Camacho and Sayo both got another table or two before close. Didn't see any major issues arise. At one point sushi bar yelled 25 minute sushi lunches, but there didn't seem to be any tables that were upset about it. Smooth lunch.
3 Staff members that stood out (why/how):
-I had to talk to Samara during her shift, briefly, about her attitude towards guests. She had this couple that wanted to sit immediately, so she said she could seat them at a table in a minute, but they saw S1-2 open and said that was fine. Then when she took them they saw that A3 was being wiped and set and asked to sit there. Her response was "that's where I was going to seat you in the first place" and cracked a small smile. But to me it came off a little snarky. Luckily I was there and I laughed and made a joke to the two guests, and they were fine with it, but it could have easily went the other way. I told her she needs to be aware of her facial expressions and tone of voice with guests, and really chose her words more carefully.
-Mandy was rocking and rolling today. She was chipper and on top of it. Nice to see her in better spirits.
Any VIP's in?
Victor at the sushi bar. Nice to see him.
Comps& Void Detail:
voided Sake Toro 86
R&M needs:
Petrocelli was out this morning cleaning the unit on the roof- seems to be working fine.
86'd items/ need more:
Thursday, August 20, 2015
Thur 8/20 am/pm recap
Written By:Mike
LY Lunch Sales:$2068
Projected Sales :$2111
TY Lunch Sales:$3146
+/- :53% and $1053 over PS
Lunch Covers:173
Avg PPA:$18.29
LY Dinner Sales$:4302
Projected Sales :$5060
TY Dinner Sales:$5473
+/- :27%up and $413 over PS
Dinner Covers:189
Avg PPA:$28.96
Previous Days Labor:18%
Previous Days Comps:4.42%
Weather: Wet and hot
Special events?: the Rain
Who worked:
Lunch: Samara H, Miho SA, Jayson FR, Grace, Johnny, Joel, Kristin
Dinner Jayson H, Cindi H, Hiroe FR, Miho SA, Lindsey, Dustin, Mandy, Miho, Soph
Flow of Business, Cuts and Ticket Times:
Lunch: smooth lunch today. went on a short wait but easily handled. Tables came at a easy flow for the team and only had a real POP the last 30min. Dumped rain about an hr before close but didn't slow down our capture. johnny and Joel closed us down today.
Dinner: Today kept me on my toes but the team did well.
Slow start to the night due to the rain. Called grace off and had Jayson help me with CKTL as we needed, he did a good job and was tip'd out by the team accordingly. Went on a wait around 7pm and stayed on a wait until 915pm. Had a good Pop around 730 that kept us on our toes. Tables flipped fairly easily but there was the typical campers that added to the challenge. Down to Soph and Dustin for the last 45min, no issues. Everyone did well during the pushes pre-busing and managing the floor.
Specials:
shishito 10
temp squash and zucc 8
beef tataki 6
j-uni17
BF18
TORO9
torotaku HR 3
3 Staff members that stood out (why/how): Joel and johnny both are doing much better asking for assistance during pushes. I've noticed a little more control with grace closing checks. Miho was serving Omakasi for a table and over ordered a few item, she was coached.
Any VIP's in? A few familiar faces
Comps& Void Detail: 6 kome bucks, voided a few misrings not made. few b-day desserts
R&M needs: quite a bit over the last few days...John was out for pertrocelli to upgrade out start up kit on the 5ton and a few other much needed components, He will be out tomorrow am to service all the A/C's unites. Fredy with the roofing company was out to asses and come up with a time frame for repairs. He said he would be in touch.
86'd items/ need more: Shuto, Meta modern, Viognier, green tea in a can, Katsuo, Partait.
LY Lunch Sales:$2068
Projected Sales :$2111
TY Lunch Sales:$3146
+/- :53% and $1053 over PS
Lunch Covers:173
Avg PPA:$18.29
LY Dinner Sales$:4302
Projected Sales :$5060
TY Dinner Sales:$5473
+/- :27%up and $413 over PS
Dinner Covers:189
Avg PPA:$28.96
Previous Days Labor:18%
Previous Days Comps:4.42%
Weather: Wet and hot
Special events?: the Rain
Who worked:
Lunch: Samara H, Miho SA, Jayson FR, Grace, Johnny, Joel, Kristin
Dinner Jayson H, Cindi H, Hiroe FR, Miho SA, Lindsey, Dustin, Mandy, Miho, Soph
Flow of Business, Cuts and Ticket Times:
Lunch: smooth lunch today. went on a short wait but easily handled. Tables came at a easy flow for the team and only had a real POP the last 30min. Dumped rain about an hr before close but didn't slow down our capture. johnny and Joel closed us down today.
Dinner: Today kept me on my toes but the team did well.
Slow start to the night due to the rain. Called grace off and had Jayson help me with CKTL as we needed, he did a good job and was tip'd out by the team accordingly. Went on a wait around 7pm and stayed on a wait until 915pm. Had a good Pop around 730 that kept us on our toes. Tables flipped fairly easily but there was the typical campers that added to the challenge. Down to Soph and Dustin for the last 45min, no issues. Everyone did well during the pushes pre-busing and managing the floor.
Specials:
shishito 10
temp squash and zucc 8
beef tataki 6
j-uni17
BF18
TORO9
torotaku HR 3
3 Staff members that stood out (why/how): Joel and johnny both are doing much better asking for assistance during pushes. I've noticed a little more control with grace closing checks. Miho was serving Omakasi for a table and over ordered a few item, she was coached.
Any VIP's in? A few familiar faces
Comps& Void Detail: 6 kome bucks, voided a few misrings not made. few b-day desserts
R&M needs: quite a bit over the last few days...John was out for pertrocelli to upgrade out start up kit on the 5ton and a few other much needed components, He will be out tomorrow am to service all the A/C's unites. Fredy with the roofing company was out to asses and come up with a time frame for repairs. He said he would be in touch.
86'd items/ need more: Shuto, Meta modern, Viognier, green tea in a can, Katsuo, Partait.
Wed 8/19 PM recap
Written By:Mike
LY Dinner Sales:$4755
Projected Sales :$4950
TY Dinner Sales:$5196
+/- : 9%up and 246 over PS
Dinner Covers:178
Avg PPA:$29.19
Weather: hot
Who worked: Cindi H, Hiroe FR, Kiori SA, Soph, Miho, Dustin, Clair, Kristin
Flow of Business, Cuts and Ticket Times:slow and steady start, Kristin jumped in to cover for Naoto tonight, little bit of a ruff start due to the A/C issue for me, but operations was unaffected...just hot. Steady flow of tables tonight, a few tables camped out and made quote times tricky at peak. Wait times hoovered around 25-35min at peak. Cut down to Soph and Miho to close out the night.
It seems the soft serve is getting turned off earlier and earlier. Please have the team shut off once we've done last call.
Specials:
shishito11
temp cucc and zucc 9
All star 7
T-set 6
j-uni 13
3 Staff members that stood out (why/how): Everyone sounded like they had a great time yesterday, great results for team building. Seems like the team is asking for assistance more as of lately, which is good to see. Cindi did a great job managing the H-stand tonight.
Any VIP's in? shawn from around the corner and a few familiar faces!.
Comps& Void Detail: kome bucks, owner comp, few mis rings, void tori-teba
R&M needs:
86'd items/ need more: cuc TY sake, viognier, BF, all star, t-set, all kitchen items that required Tare sauce for 45min.
LY Dinner Sales:$4755
Projected Sales :$4950
TY Dinner Sales:$5196
+/- : 9%up and 246 over PS
Dinner Covers:178
Avg PPA:$29.19
Weather: hot
Who worked: Cindi H, Hiroe FR, Kiori SA, Soph, Miho, Dustin, Clair, Kristin
Flow of Business, Cuts and Ticket Times:slow and steady start, Kristin jumped in to cover for Naoto tonight, little bit of a ruff start due to the A/C issue for me, but operations was unaffected...just hot. Steady flow of tables tonight, a few tables camped out and made quote times tricky at peak. Wait times hoovered around 25-35min at peak. Cut down to Soph and Miho to close out the night.
It seems the soft serve is getting turned off earlier and earlier. Please have the team shut off once we've done last call.
Specials:
shishito11
temp cucc and zucc 9
All star 7
T-set 6
j-uni 13
3 Staff members that stood out (why/how): Everyone sounded like they had a great time yesterday, great results for team building. Seems like the team is asking for assistance more as of lately, which is good to see. Cindi did a great job managing the H-stand tonight.
Any VIP's in? shawn from around the corner and a few familiar faces!.
Comps& Void Detail: kome bucks, owner comp, few mis rings, void tori-teba
R&M needs:
86'd items/ need more: cuc TY sake, viognier, BF, all star, t-set, all kitchen items that required Tare sauce for 45min.
Wednesday, August 19, 2015
Wed 8/19/15 lunch recap
Written By: Dusten
LY Lunch Sales: 1755
Projected Sales : 1818
TY Lunch Sales: 2029
+/- :$211 over projected and 16% up from LY
Lunch Covers: 119
Avg PPA:
Previous Days Labor: n/a
Previous Days Comps: n/a
Controllable Comps:
Weather: partly cloudy, 90's
Special events?: national soft serve ice cream day
Who worked: Lindsey, Grace, Mandy, Johnny CL, Cindy H, Miho SA and Jason FR
Flow of Business, Cuts and Ticket Times: Ticket times were good. Steady lunch. Went on a brief wait. No complaints on food. Went off wait at 1pm. Cut Grace then. We were full and i didn't see any other rush coming so I cut down to two at 1:10pm. Just Johnny at 1:45pm
3 Staff members that stood out (why/how): No significant hiccups with anyone. Everyone seemed well rested and ready to work. Grace, Mandy and Lindsey all had their hands full pre-bussing and watering all around.
Any VIP's in? Tara and Kelvin. A few other lunch regulars.
A woman left her ring in the restroom. She called about it and said she'd be in on Friday to retrieve it. I put it in an envelope in the safe with her name and contact info on it.
Comps& Void Detail: voided a maguro zuke don- we 86'd yamaimo, mex coke misring, 1x seaweed salad wasn't made.
R&M needs: Server station A/C was set to heat this morning, so it got up to about 88 in that area. The dining room saw a high of about 85. I switched it to cool around 12:30. Haven't seen any noticeable difference as of press time. I heard we had a breaker blow this morning.Maybe that affected it?
Glazer's came in for a check. I wrote it out. Check # 5457 Invoice # 9008350095
86'd items/ need more: We had another dining room chair get bent out of shape over the last couple of days. We could probably use a few more back-ups.
LY Lunch Sales: 1755
Projected Sales : 1818
TY Lunch Sales: 2029
+/- :$211 over projected and 16% up from LY
Lunch Covers: 119
Avg PPA:
Previous Days Labor: n/a
Previous Days Comps: n/a
Controllable Comps:
Weather: partly cloudy, 90's
Special events?: national soft serve ice cream day
Who worked: Lindsey, Grace, Mandy, Johnny CL, Cindy H, Miho SA and Jason FR
Flow of Business, Cuts and Ticket Times: Ticket times were good. Steady lunch. Went on a brief wait. No complaints on food. Went off wait at 1pm. Cut Grace then. We were full and i didn't see any other rush coming so I cut down to two at 1:10pm. Just Johnny at 1:45pm
3 Staff members that stood out (why/how): No significant hiccups with anyone. Everyone seemed well rested and ready to work. Grace, Mandy and Lindsey all had their hands full pre-bussing and watering all around.
Any VIP's in? Tara and Kelvin. A few other lunch regulars.
A woman left her ring in the restroom. She called about it and said she'd be in on Friday to retrieve it. I put it in an envelope in the safe with her name and contact info on it.
Comps& Void Detail: voided a maguro zuke don- we 86'd yamaimo, mex coke misring, 1x seaweed salad wasn't made.
R&M needs: Server station A/C was set to heat this morning, so it got up to about 88 in that area. The dining room saw a high of about 85. I switched it to cool around 12:30. Haven't seen any noticeable difference as of press time. I heard we had a breaker blow this morning.Maybe that affected it?
Glazer's came in for a check. I wrote it out. Check # 5457 Invoice # 9008350095
86'd items/ need more: We had another dining room chair get bent out of shape over the last couple of days. We could probably use a few more back-ups.
Monday, August 17, 2015
Monday 8.17.15
Written By: Elizabeth
LY Dinner Sales: $4701
Projected Sales : $4650
TY Dinner Sales: $4084
+/- : -13% LY and -$566 PS
Dinner Covers: 174
Avg PPA: $23.47
Weather: hot, but at night it was actually pleasant.
Special events?: nope
Who worked: Krystin, Joel, Clair, Kate, Camacho CL. Jason Host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Busy Happy Hour and night all around, too bad sales didn't reflect it. Lots of water drinkers. Went on a wait around 7pm and didn't get off the wait until around 9:15. Had a 7-top walk in at 9:45 but they were in and out by 10:30 so that was nice. Cut Clair at 9:15, Joel at 9:20 and went just Camacho at 9:45 when the 7 walked in. No other tables came in after that party. Pretty smooth night overall. Jason manned the host stand, I got drinks for those waiting, and everyone seemed pretty solid. I did have a 20 minute Apple Pie Spring Roll dessert- Hector threw the ticket away by mistake then Hiroe asked him about it about 15 minutes in, then he couldn't find ice cream. I comp'd the dessert for the first timers at A5.
Had a TON of the kome bucks redeemed tonight too!! I would say at least 8 cards.
Specials:
Shishito 12
Kimchi Temp 3
Hon Maguro 22
Japanese Uni 12
Tsk Set 10
3 Staff members that stood out (why/how):
-Clair, despite only having $450 in sales, still remained positive throughout the night
-Definitely going to miss Miho, she did a great job tonight
-Jason did well at the host stand working solo.
Any VIP's in?
My girlfriends were in to continue to celebrate one of their birthdays. Michael Phillips an old Highball Co worker of mine (he's also the Manager at Midnight Cowboy downtown), Some service industry folks too.
Comps& Void Detail:
Kome Cards, SIN, FNF for a few pieces for my girlfriends.
R&M needs:
Hood vent is being repaired tomorrow as is the ceiling.
86'd items/ need more:
Small sushi boards and ramekins should be in next week, just FYI
LY Dinner Sales: $4701
Projected Sales : $4650
TY Dinner Sales: $4084
+/- : -13% LY and -$566 PS
Dinner Covers: 174
Avg PPA: $23.47
Weather: hot, but at night it was actually pleasant.
Special events?: nope
Who worked: Krystin, Joel, Clair, Kate, Camacho CL. Jason Host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Busy Happy Hour and night all around, too bad sales didn't reflect it. Lots of water drinkers. Went on a wait around 7pm and didn't get off the wait until around 9:15. Had a 7-top walk in at 9:45 but they were in and out by 10:30 so that was nice. Cut Clair at 9:15, Joel at 9:20 and went just Camacho at 9:45 when the 7 walked in. No other tables came in after that party. Pretty smooth night overall. Jason manned the host stand, I got drinks for those waiting, and everyone seemed pretty solid. I did have a 20 minute Apple Pie Spring Roll dessert- Hector threw the ticket away by mistake then Hiroe asked him about it about 15 minutes in, then he couldn't find ice cream. I comp'd the dessert for the first timers at A5.
Had a TON of the kome bucks redeemed tonight too!! I would say at least 8 cards.
Specials:
Shishito 12
Kimchi Temp 3
Hon Maguro 22
Japanese Uni 12
Tsk Set 10
3 Staff members that stood out (why/how):
-Clair, despite only having $450 in sales, still remained positive throughout the night
-Definitely going to miss Miho, she did a great job tonight
-Jason did well at the host stand working solo.
Any VIP's in?
My girlfriends were in to continue to celebrate one of their birthdays. Michael Phillips an old Highball Co worker of mine (he's also the Manager at Midnight Cowboy downtown), Some service industry folks too.
Comps& Void Detail:
Kome Cards, SIN, FNF for a few pieces for my girlfriends.
R&M needs:
Hood vent is being repaired tomorrow as is the ceiling.
86'd items/ need more:
Small sushi boards and ramekins should be in next week, just FYI
Mon 8/17 AM recap
Written By:Mike
LY Lunch Sales:2233
Projected Sales :2389
TY Lunch Sales:2076
+/- : -7% and under $313 PS
Lunch Covers:111
Avg PPA: $18.70
Previous Days Labor:17.34%
Previous Days Comps:3.3%
Weather: Warm
Special events?:
Who worked: JaysonH, Hiroe RF, Miho SA, Johnny, Steph, Clair, Joel
Flow of Business, Cuts and Ticket Times: Slow and steady lunch today. No real POP today and never went on a wait. Sushi bar had a little push for sushi lunch but easily handled.Had a guest at the SB walkout after he found a bug in his salad(i was not able to catch him). Jersey 86'd greens until he had the time to clean them. Nothing out of the ordinary, just a smooth Monday lunch.
**We did have quite a few bento's that weren't plated with enough veggies/spinach for presentation. Please check before running to the sushi bar or tables. This ultimately is food runners responsibility before it gets to the bar when there is no EXPO.**
**Please let the team know we've moved the towels, aprons, trash bags and polishing towels to the service area, no longer in the office. As well as NA beverages, FOH personal items and to-go's.**
Specials: water park tomorrow!
3 Staff members that stood out (why/how): Johnny was quick and focused, doing a good job asking for help before he needs it. Steph is always great, don't usually get to see her in the am.
Comps& Void Detail: kome bucks, S-4 karaage lunch.
R&M needs:
86'd items/ need more: greens, madai for a few min,
LY Lunch Sales:2233
Projected Sales :2389
TY Lunch Sales:2076
+/- : -7% and under $313 PS
Lunch Covers:111
Avg PPA: $18.70
Previous Days Labor:17.34%
Previous Days Comps:3.3%
Weather: Warm
Special events?:
Who worked: JaysonH, Hiroe RF, Miho SA, Johnny, Steph, Clair, Joel
Flow of Business, Cuts and Ticket Times: Slow and steady lunch today. No real POP today and never went on a wait. Sushi bar had a little push for sushi lunch but easily handled.Had a guest at the SB walkout after he found a bug in his salad(i was not able to catch him). Jersey 86'd greens until he had the time to clean them. Nothing out of the ordinary, just a smooth Monday lunch.
**We did have quite a few bento's that weren't plated with enough veggies/spinach for presentation. Please check before running to the sushi bar or tables. This ultimately is food runners responsibility before it gets to the bar when there is no EXPO.**
**Please let the team know we've moved the towels, aprons, trash bags and polishing towels to the service area, no longer in the office. As well as NA beverages, FOH personal items and to-go's.**
Specials: water park tomorrow!
3 Staff members that stood out (why/how): Johnny was quick and focused, doing a good job asking for help before he needs it. Steph is always great, don't usually get to see her in the am.
Comps& Void Detail: kome bucks, S-4 karaage lunch.
R&M needs:
86'd items/ need more: greens, madai for a few min,
Sunday, August 16, 2015
Sunday PM 8/16/15 recap
Written By: Dusten
LY Dinner Sales: 4470
Projected Sales : 4281
TY Dinner Sales: 5561
+/- : 24% increase over LY and $740 over projected
Dinner Covers: 182
Avg PPA: 30.55
Weather: milder than lately. 90's
Special events?: National Roller Coaster Day. And National Rum Day.
Who worked: Grace, Krystin, Kate, Joel, Camacho CL, Samara H, Hiroe FR, Miho SA
Flow of Business, Cuts and Ticket Times: Steady but nothing out of control. Wait times approached 30 minutes. Had one table wait 45 mainly because they were incomplete. One alpha-type woman from the group approached and complained about the wait time. Said she had watched a table (A7) sit unoccupied for 10 minutes and they had been waiting twice what Samara told them. I actually bussed that table myself only a couple of minutes prior. Also when Samara quoted them the wait time, they were an incomplete party and when they were complete others had been sat before them. There were so many holes in her story I couldn't keep up. I apologized and thanked her for her patience with us. She said it took "an extreme amount of patience." She had approached me as Samara was getting waters and menus to the table (5-top), so they were sat immediately after our conversation.
Had some gyozas ticket time approach the half-hour mark. Tables were understanding however. Lots of people like to order gyozas as appetizers and seem dismayed when they take as long as they normally do.
Specials: 35 hon maguro, 9 shishitos, 7 cucumber tempura, 14 carpaccio specials
3 Staff members that stood out (why/how): Kate was on a bit of a tear today, resorting to some of her old ways. I think maybe her move is getting to her. Moving is stressful.
Grace did well. No mistakes and was cheery about working a double. Seems like she did well for herself all day.
Every single time I work with Camacho I have to tell him to pick up his oshibori off the tables. I tell him so frequently that when I asked him today he cut his eyes at me as if he were also annoyed about having the same conversation over and over and over. And over.
Any VIP's in? Kendo-San! The lady that complained about wait times claimed to be a regular although I've never seen her before.
Comps& Void Detail: 2 miso soup. Guest changed mind to kome-sets. some sashimi orders that Camacho meant to be nigiri pieces. Kome bucks.
R&M needs:
86'd items/ need more:
LY Dinner Sales: 4470
Projected Sales : 4281
TY Dinner Sales: 5561
+/- : 24% increase over LY and $740 over projected
Dinner Covers: 182
Avg PPA: 30.55
Weather: milder than lately. 90's
Special events?: National Roller Coaster Day. And National Rum Day.
Who worked: Grace, Krystin, Kate, Joel, Camacho CL, Samara H, Hiroe FR, Miho SA
Flow of Business, Cuts and Ticket Times: Steady but nothing out of control. Wait times approached 30 minutes. Had one table wait 45 mainly because they were incomplete. One alpha-type woman from the group approached and complained about the wait time. Said she had watched a table (A7) sit unoccupied for 10 minutes and they had been waiting twice what Samara told them. I actually bussed that table myself only a couple of minutes prior. Also when Samara quoted them the wait time, they were an incomplete party and when they were complete others had been sat before them. There were so many holes in her story I couldn't keep up. I apologized and thanked her for her patience with us. She said it took "an extreme amount of patience." She had approached me as Samara was getting waters and menus to the table (5-top), so they were sat immediately after our conversation.
Had some gyozas ticket time approach the half-hour mark. Tables were understanding however. Lots of people like to order gyozas as appetizers and seem dismayed when they take as long as they normally do.
Specials: 35 hon maguro, 9 shishitos, 7 cucumber tempura, 14 carpaccio specials
3 Staff members that stood out (why/how): Kate was on a bit of a tear today, resorting to some of her old ways. I think maybe her move is getting to her. Moving is stressful.
Grace did well. No mistakes and was cheery about working a double. Seems like she did well for herself all day.
Every single time I work with Camacho I have to tell him to pick up his oshibori off the tables. I tell him so frequently that when I asked him today he cut his eyes at me as if he were also annoyed about having the same conversation over and over and over. And over.
Any VIP's in? Kendo-San! The lady that complained about wait times claimed to be a regular although I've never seen her before.
Comps& Void Detail: 2 miso soup. Guest changed mind to kome-sets. some sashimi orders that Camacho meant to be nigiri pieces. Kome bucks.
R&M needs:
86'd items/ need more:
Sunday AM 8.16.15
Written By: Elizabeth
LY Lunch Sales: $1968
Projected Sales : $2140
TY Lunch Sales: $2481
+/- : +26% LY and +$341 PS
Lunch Covers: 135
Avg PPA: $18.38
Previous Days Labor: 13.27%
Previous Days Comps: 3.51%
Controllable Comps: 3.76% great!
Weather: Warm...hot...August.
Special events?: Mandy's Sickness?
Who worked: Clair CL. Grace, Stephanie. Samara Host, Cindy SA, Jason FR. Me everywhere.
Flow of Business, Cuts and Ticket Times:
Slow to start the first hour, so I had Stephanie and Grace help me with a few cleaning and organizing projects. Since the staff likes to stash to go supplies on the shelves on top of the service station, I just moved everything there. I'm going to Home Depot to get a taller step ladder so that all of the staff can reach (including myself. It got a little hairy there for a second). Also at Home Depot I'll pick up swiffers for the hosts to dust the lobby, and clorox wipes to clean the bathroom with. During our cleaning frenzy Samara dusted the entire lobby, and the girls wiped the walls in the dining room. Those walls were pretty nasty- I believe that is a daily duty- make sure we are getting that done.
Anyhow, around noon it started to pick up and we were in full swing by 12:30. It was definitely a challenging day with only 3 servers on. Had several large party walk ins and as usual we had a group of UT kids first say they were 6, then 12, then 7 then they ended up being 10. We did some shuffling around of tables but ultimately got them sat soundly. Grace definitely struggled to keep up with the business. She forgot clear soups for a few tables during the height of the rush, but I kept an eye on her and followed up with her regularly. It finally died down around 2:15, I cut Grace, then went to just Clair at 2:45. The day came to a quiet close after 2:30 things really died down and only 3 more tables came in after that.
No major issues, however. No angry guests, no long tickets. Just super busy.
3 Staff members that stood out (why/how):
Since Mandy called out today it was just the 3 girls on the floor, plus Cindy as SA and Samara as Host and myself. We all were hustling so I would say we all did a great job on the floor today! :)
Any VIP's in?
Tatsuya, friends of Kazu's, Ixchel and Lena.
Comps& Void Detail:
FNF for aburi hamachi for Tatsu-ya, Emp Day off Discount for Ixchel and Lena (both former employees)
R&M needs:
We will finally be getting that hole in the ceiling repaired. Victor will be here Tuesday at 9am to get the projected started. I'll meet him here to go through it all and then him and his team will work during the day to complete it.
86'd items/ need more:
LY Lunch Sales: $1968
Projected Sales : $2140
TY Lunch Sales: $2481
+/- : +26% LY and +$341 PS
Lunch Covers: 135
Avg PPA: $18.38
Previous Days Labor: 13.27%
Previous Days Comps: 3.51%
Controllable Comps: 3.76% great!
Weather: Warm...hot...August.
Special events?: Mandy's Sickness?
Who worked: Clair CL. Grace, Stephanie. Samara Host, Cindy SA, Jason FR. Me everywhere.
Flow of Business, Cuts and Ticket Times:
Slow to start the first hour, so I had Stephanie and Grace help me with a few cleaning and organizing projects. Since the staff likes to stash to go supplies on the shelves on top of the service station, I just moved everything there. I'm going to Home Depot to get a taller step ladder so that all of the staff can reach (including myself. It got a little hairy there for a second). Also at Home Depot I'll pick up swiffers for the hosts to dust the lobby, and clorox wipes to clean the bathroom with. During our cleaning frenzy Samara dusted the entire lobby, and the girls wiped the walls in the dining room. Those walls were pretty nasty- I believe that is a daily duty- make sure we are getting that done.
Anyhow, around noon it started to pick up and we were in full swing by 12:30. It was definitely a challenging day with only 3 servers on. Had several large party walk ins and as usual we had a group of UT kids first say they were 6, then 12, then 7 then they ended up being 10. We did some shuffling around of tables but ultimately got them sat soundly. Grace definitely struggled to keep up with the business. She forgot clear soups for a few tables during the height of the rush, but I kept an eye on her and followed up with her regularly. It finally died down around 2:15, I cut Grace, then went to just Clair at 2:45. The day came to a quiet close after 2:30 things really died down and only 3 more tables came in after that.
No major issues, however. No angry guests, no long tickets. Just super busy.
3 Staff members that stood out (why/how):
Since Mandy called out today it was just the 3 girls on the floor, plus Cindy as SA and Samara as Host and myself. We all were hustling so I would say we all did a great job on the floor today! :)
Any VIP's in?
Tatsuya, friends of Kazu's, Ixchel and Lena.
Comps& Void Detail:
FNF for aburi hamachi for Tatsu-ya, Emp Day off Discount for Ixchel and Lena (both former employees)
R&M needs:
We will finally be getting that hole in the ceiling repaired. Victor will be here Tuesday at 9am to get the projected started. I'll meet him here to go through it all and then him and his team will work during the day to complete it.
86'd items/ need more:
Sat 8/15 Pm recap
Written By:Mike
LY Dinner Sales:$6506
Projected Sales :$7070
TY Dinner Sales:$8590
+/- : 32%LY and up 1520 over PS
Dinner Covers:262
Avg PPA:$32.79
Weather:Hot
Who worked: Cindi H, Samara H, Jason SA, Hiroe FR, Jason, Lindsey
Flow of Business, Cuts and Ticket Times: Busy from the word go tonight. Sushi bar had a few good pushes throughout the night, kitchen was good and smooth. Quote times where a little tricky tonight with quite a few tables camping out. Had a few 5 and 6 tops but we flipped them in quoted times. Tickets times for Rolls hit 30min at peak, Toshi was made aware and got the times down to 15-20 quickly. Takeson came out to make sure the closing went well, it was smooth. Cut down to Clair and Steph at 10pm. No hiccups, just a smooth but busy night.
Specials:
temp kimchi 5
shishito 16
Sake toro carpaccio 25
all star 15
BF 44
J-uni 2
3 Staff members that stood out (why/how): hector and Steve's food continues to improve. Steph did a great job as the closer given the fact she never does.
FYI- I have a feeling Mandy will call out tomorrow.
Any VIP's in? Got a complement from a first time guest about the food and service. What I think was trully note worthy was the statement" everyone is so nice to each other" regarding the teams interaction... One of the Highest compliments i think any establishment can get...
Comps& Void Detail: Lots of Kome bucks tonight!! few mis rings,
R&M needs:
86'd items/ need more: short on water glasses, clear sake glasses. Escolar, Curry, tamago, hon maguro, toro
LY Dinner Sales:$6506
Projected Sales :$7070
TY Dinner Sales:$8590
+/- : 32%LY and up 1520 over PS
Dinner Covers:262
Avg PPA:$32.79
Weather:Hot
Who worked: Cindi H, Samara H, Jason SA, Hiroe FR, Jason, Lindsey
Flow of Business, Cuts and Ticket Times: Busy from the word go tonight. Sushi bar had a few good pushes throughout the night, kitchen was good and smooth. Quote times where a little tricky tonight with quite a few tables camping out. Had a few 5 and 6 tops but we flipped them in quoted times. Tickets times for Rolls hit 30min at peak, Toshi was made aware and got the times down to 15-20 quickly. Takeson came out to make sure the closing went well, it was smooth. Cut down to Clair and Steph at 10pm. No hiccups, just a smooth but busy night.
Specials:
temp kimchi 5
shishito 16
Sake toro carpaccio 25
all star 15
BF 44
J-uni 2
3 Staff members that stood out (why/how): hector and Steve's food continues to improve. Steph did a great job as the closer given the fact she never does.
FYI- I have a feeling Mandy will call out tomorrow.
Any VIP's in? Got a complement from a first time guest about the food and service. What I think was trully note worthy was the statement" everyone is so nice to each other" regarding the teams interaction... One of the Highest compliments i think any establishment can get...
Comps& Void Detail: Lots of Kome bucks tonight!! few mis rings,
R&M needs:
86'd items/ need more: short on water glasses, clear sake glasses. Escolar, Curry, tamago, hon maguro, toro
Saturday, August 15, 2015
Saturday AM 8.15.15
Written By:Elizabeth
LY Lunch Sales: $2478
Projected Sales : $2733
TY Lunch Sales: $2471
+/- : 0% LY (again!) and -$262 PS
Lunch Covers: 140
Avg PPA: $17.65
Previous Days Labor: 16.46%
Previous Days Comps: 4.26%
Controllable Comps: 10.12% (Guest DNL for $17- that was the yaki onigiri and the yakiniku for the folks that felt everything was too sweet)
Weather: August.
Special events?: Anime Convention
Who worked: Johnny CL. Joel, Krystin, Sophia, Cindy Host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
A real steady shift overall. Had a small pop around 1:30 but other than that it was a really smooth shift. Went on a short wait only because of some incomplete parties, but otherwise, as Cindy put it, "it was a nice ebb and flow to the day"
The only time we ran into issue was around 2:15 when the sushi bar seemed to stuggle, they got a lot of tickest at once? I think Take can expand more into that, but they were running about 20 minutes for nigiri and rolls. I noticed Spencer moving really slowly- but I also noticed Chill being able to jump in and make a few nigiri pieces. The kind with the seaweed wrap....you've told me the name of this before but I can't remember. It means crown I think?
Anyway, I we had a rainbow roll take about 20 minutes- I told the girl at the sushi bar who's lunch it was and she was pretty upset, but we had an extra lunch salmon sashimi so I brought that over to her to hold her over. She seemed okay. But we'll see.
Other than that, no major issues or bumps in the road.
3 Staff members that stood out (why/how):
-Joel! Superstar today! Came in with nice pants, and was pre-bussing like a champ!! I took 50% off his lunch for his hard work. He really did a great job.
- Krystin kept her cool while waiting on a difficult table at B7 (they were Asian but not Japanese- at one point I sent Hiroe over to see if she could understand what they were talking about, because the guy kept saying Udon to me but then when I would say it back he would say no. So Hiroe went over and reported back: They're not Japanese, maybe Chinese? She said. Then she said, and they want to split a Kayaku Udon....) but despite them being a challenging table, Krystin stayed positive and delegated the tasks she needed done
Any VIP's in?
A regular couple that are kate's regulars. I think her name is Robin. They just recently got engaged a few weeks ago and I mentioned them in the notes.
Krystin's commercial guy
Comps& Void Detail:
Kome Bucks, makani. Voided one sake toro because I misheard the table, it wasn't made.
R&M needs:
86'd items/ need more:
I ordered more wobble wedges they will be in Monday.
Also, reminder to all departments, if we get any deliveries on Tuesday please alert your vendor that there won't be anyone here to receive them.
LY Lunch Sales: $2478
Projected Sales : $2733
TY Lunch Sales: $2471
+/- : 0% LY (again!) and -$262 PS
Lunch Covers: 140
Avg PPA: $17.65
Previous Days Labor: 16.46%
Previous Days Comps: 4.26%
Controllable Comps: 10.12% (Guest DNL for $17- that was the yaki onigiri and the yakiniku for the folks that felt everything was too sweet)
Weather: August.
Special events?: Anime Convention
Who worked: Johnny CL. Joel, Krystin, Sophia, Cindy Host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
A real steady shift overall. Had a small pop around 1:30 but other than that it was a really smooth shift. Went on a short wait only because of some incomplete parties, but otherwise, as Cindy put it, "it was a nice ebb and flow to the day"
The only time we ran into issue was around 2:15 when the sushi bar seemed to stuggle, they got a lot of tickest at once? I think Take can expand more into that, but they were running about 20 minutes for nigiri and rolls. I noticed Spencer moving really slowly- but I also noticed Chill being able to jump in and make a few nigiri pieces. The kind with the seaweed wrap....you've told me the name of this before but I can't remember. It means crown I think?
Anyway, I we had a rainbow roll take about 20 minutes- I told the girl at the sushi bar who's lunch it was and she was pretty upset, but we had an extra lunch salmon sashimi so I brought that over to her to hold her over. She seemed okay. But we'll see.
Other than that, no major issues or bumps in the road.
3 Staff members that stood out (why/how):
-Joel! Superstar today! Came in with nice pants, and was pre-bussing like a champ!! I took 50% off his lunch for his hard work. He really did a great job.
- Krystin kept her cool while waiting on a difficult table at B7 (they were Asian but not Japanese- at one point I sent Hiroe over to see if she could understand what they were talking about, because the guy kept saying Udon to me but then when I would say it back he would say no. So Hiroe went over and reported back: They're not Japanese, maybe Chinese? She said. Then she said, and they want to split a Kayaku Udon....) but despite them being a challenging table, Krystin stayed positive and delegated the tasks she needed done
Any VIP's in?
A regular couple that are kate's regulars. I think her name is Robin. They just recently got engaged a few weeks ago and I mentioned them in the notes.
Krystin's commercial guy
Comps& Void Detail:
Kome Bucks, makani. Voided one sake toro because I misheard the table, it wasn't made.
R&M needs:
86'd items/ need more:
I ordered more wobble wedges they will be in Monday.
Also, reminder to all departments, if we get any deliveries on Tuesday please alert your vendor that there won't be anyone here to receive them.
Friday PM 8.14.15
Written By: Elizabeth
Lunch sales were $2385 by the way: +6% over LY and -$375 PS
127 lunch covers with $18.78 Avg PPA
LY Dinner Sales:$6365
Projected Sales : $6740
TY Dinner Sales:$6389
+/- : 0% LY and -$351 PS
Dinner Covers: 230
Avg PPA: $27.78
Weather: HOT. Halfway through August though
Special events?:
Who worked: Dusten CL. Johnny, lindsey, Camacho, Krystin. Samara & Cindy Hosted, Ruthy cocktailed, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times:
Night started off busier than I expected. I thought we were going to go on a wait around 6:30 but we didn't until 7:20. Had two 8-top walk ins and a 6-top walked in around 9:45 too. Lots of big tops just walking in as well as one tops. Interesting. The night went smoothly and there were no major issues. It did die down around 9:45 though, and I went 2 on at that point. Dusten got a handfull of other tables after that, and I don't think Krystin got more than one more table.
The only "trouble" guest I had was at S3-4. They had originally been sat at A2 but it was around 6:30 and the sun was too much for them so they moved. I could tell, just from over hearing them, that they could potentially be a difficult one. Sure enough, at the end it all came to a head. They were eating (rather, picking at) their onigiri and Dusten told me they said they didn't like it. So I went over and said that I heard the Onigiri wasn't up to par for them, if I could get them something else. They both then unleashed on me that everything they got was too sweet and had too much sugar in it. The onigiri was sweet, the yakitori was sweet, the escolar special was too sweet. I replied to them "I'm sorry you feel that everything was too sweet tonight" and the man's reply to me was "We don't feel that way, it IS that way!" I apologized again and reminded them that everyone's taste is different but I would be happy to try and get them something they would enjoy. They weren't having it, they just wanted to leave. They said they had been here about a dozen times before but today it was just terrible. I assured them we haven't done anything to change it, but then they told me they went outside the box tonight and tried things they never had. Might just want to stick to that California roll next time buddy. I didn't say that, of course, but i did take the Onigiri and yakitori off their check. They left Dusten $6 on $50. Classic.
On the juxtaposition side we have Kate, the girl that places the catering orders for the folks at the Capital. Her and her BF came in around 10:40, hoping it wasn't too late. While they were the last ones to leave an hour later, they're just so pleasant and love love love us.
Specials:
Escolar 10
Shishito 10
Cucumber Kimchi 5
All Star 8
Toro 8
Hon Maguro 39
Japanese Uni 4
3 Staff members that stood out (why/how):
-Krystin did a great job prebussing her section and having full hands tonight. She was the back A's and did a great job
-Lindsey was a good sport, I had cut her at 9:30 but then a 6 top walked in along with another few tables and I had to put her back on to take the 6 top (since it was replacing a previous party already in her section) She hopped back on with little to no complaints
-Cindy pulled me aside after her shift tonight to talk about the difficult guest she encountered yesterday. She asked how she should have handled it, if she could have in any way. I told him in those cases, always get a manager involved even if it is just for us to go over to the guest and explain to them our stance on policies. She was upset because I guess the fussy guest left a note on the receipt saying to fire the 2 hosts because they are uptight? Or something to that effect. She was upset about it and didn't want to get in trouble over the lady's unacceptable behavior. I assured her that wouldn't happen.
Any VIP's in?
Kylee previously of Mantis Massage
Kenneth (Sat Lunch regular- mexican coke)
Owner of the Omlettrey
Kate from the Capital
Ally that use to work here
Comps& Void Detail:
FNF for a few pieces sent out to the aforementioned VIPS
R&M needs:
86'd items/ need more:
Lunch sales were $2385 by the way: +6% over LY and -$375 PS
127 lunch covers with $18.78 Avg PPA
LY Dinner Sales:$6365
Projected Sales : $6740
TY Dinner Sales:$6389
+/- : 0% LY and -$351 PS
Dinner Covers: 230
Avg PPA: $27.78
Weather: HOT. Halfway through August though
Special events?:
Who worked: Dusten CL. Johnny, lindsey, Camacho, Krystin. Samara & Cindy Hosted, Ruthy cocktailed, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times:
Night started off busier than I expected. I thought we were going to go on a wait around 6:30 but we didn't until 7:20. Had two 8-top walk ins and a 6-top walked in around 9:45 too. Lots of big tops just walking in as well as one tops. Interesting. The night went smoothly and there were no major issues. It did die down around 9:45 though, and I went 2 on at that point. Dusten got a handfull of other tables after that, and I don't think Krystin got more than one more table.
The only "trouble" guest I had was at S3-4. They had originally been sat at A2 but it was around 6:30 and the sun was too much for them so they moved. I could tell, just from over hearing them, that they could potentially be a difficult one. Sure enough, at the end it all came to a head. They were eating (rather, picking at) their onigiri and Dusten told me they said they didn't like it. So I went over and said that I heard the Onigiri wasn't up to par for them, if I could get them something else. They both then unleashed on me that everything they got was too sweet and had too much sugar in it. The onigiri was sweet, the yakitori was sweet, the escolar special was too sweet. I replied to them "I'm sorry you feel that everything was too sweet tonight" and the man's reply to me was "We don't feel that way, it IS that way!" I apologized again and reminded them that everyone's taste is different but I would be happy to try and get them something they would enjoy. They weren't having it, they just wanted to leave. They said they had been here about a dozen times before but today it was just terrible. I assured them we haven't done anything to change it, but then they told me they went outside the box tonight and tried things they never had. Might just want to stick to that California roll next time buddy. I didn't say that, of course, but i did take the Onigiri and yakitori off their check. They left Dusten $6 on $50. Classic.
On the juxtaposition side we have Kate, the girl that places the catering orders for the folks at the Capital. Her and her BF came in around 10:40, hoping it wasn't too late. While they were the last ones to leave an hour later, they're just so pleasant and love love love us.
Specials:
Escolar 10
Shishito 10
Cucumber Kimchi 5
All Star 8
Toro 8
Hon Maguro 39
Japanese Uni 4
3 Staff members that stood out (why/how):
-Krystin did a great job prebussing her section and having full hands tonight. She was the back A's and did a great job
-Lindsey was a good sport, I had cut her at 9:30 but then a 6 top walked in along with another few tables and I had to put her back on to take the 6 top (since it was replacing a previous party already in her section) She hopped back on with little to no complaints
-Cindy pulled me aside after her shift tonight to talk about the difficult guest she encountered yesterday. She asked how she should have handled it, if she could have in any way. I told him in those cases, always get a manager involved even if it is just for us to go over to the guest and explain to them our stance on policies. She was upset because I guess the fussy guest left a note on the receipt saying to fire the 2 hosts because they are uptight? Or something to that effect. She was upset about it and didn't want to get in trouble over the lady's unacceptable behavior. I assured her that wouldn't happen.
Any VIP's in?
Kylee previously of Mantis Massage
Kenneth (Sat Lunch regular- mexican coke)
Owner of the Omlettrey
Kate from the Capital
Ally that use to work here
Comps& Void Detail:
FNF for a few pieces sent out to the aforementioned VIPS
R&M needs:
86'd items/ need more:
Friday, August 14, 2015
Fri 8/14 am recap
Written By: Mike
LY Lunch Sales:$2243
Projected Sales :$2760
TY Lunch Sales:$
+/- :
Lunch Covers:139
Avg PPA:$
Previous Days Labor:21.47%
Previous Days Comps:5.05%
Weather: Warm
Who worked:Cindi H, Jayson FR, Miho SA, Jason, Clair, Lindsey, Johnny
Flow of Business, Cuts and Ticket Times: A few tables initially then on a short wait up tell close. Sushi bar had quite a few sushi lunches but did a fine job of pushing them out. no issues from the kitchen. I will say food quality coming out has consistently improved over the last week and a half.
First cuts at 130 and Clair and Jason closed the day out. busy lunch.
3 Staff members that stood out (why/how): Jayson came in refreshed today.
Any VIP's in? a new regular as of late came in named James, great guy.
Comps& Void Detail: kome bucks and a few voids for mis rings.
R&M needs:
86'd items/ need more:
LY Lunch Sales:$2243
Projected Sales :$2760
TY Lunch Sales:$
+/- :
Lunch Covers:139
Avg PPA:$
Previous Days Labor:21.47%
Previous Days Comps:5.05%
Weather: Warm
Who worked:Cindi H, Jayson FR, Miho SA, Jason, Clair, Lindsey, Johnny
Flow of Business, Cuts and Ticket Times: A few tables initially then on a short wait up tell close. Sushi bar had quite a few sushi lunches but did a fine job of pushing them out. no issues from the kitchen. I will say food quality coming out has consistently improved over the last week and a half.
First cuts at 130 and Clair and Jason closed the day out. busy lunch.
3 Staff members that stood out (why/how): Jayson came in refreshed today.
Any VIP's in? a new regular as of late came in named James, great guy.
Comps& Void Detail: kome bucks and a few voids for mis rings.
R&M needs:
86'd items/ need more:
Thur 8/13 am/pm recap
Written By:mke
LY Lunch Sales:$1832
Projected Sales :$1852
TY Lunch Sales:$1282
+/- :-30% down -$570 PS
Lunch Covers:83
Avg PPA:$15.45
LY Dinner Sales:4502
Projected Sales :4917
TY Dinner Sales:
+/- : 29% LY and 899 over PS
Dinner Covers:215
Avg PPA:$27.05
Previous Days Labor:24.28
Previous Days Comps:7.43
Weather:hot
Who worked:
am Samara H, Jason and Ruthy FR, Miho SA, Johnny lindsey, jason, mandy
pm Samara H, Cindi H, Ruthy CKTL, Jason FR, Miho SA, Kate, Soph, Joel, Miho, Dustin
Flow of Business, Cuts and Ticket Times:
LUNCH: very slow...cut down to johnny and Jason by 1230pm. felt like a crawl, filled up half the restaurant at peak.
DINNER: Busy right at open, on a wait by 630 with peak times reaching 1hr for 4 tops. Found a hair in a KOKO roll on B-4, kazu was made aware. I touched the table and they left happy. had a complaint from a group of ladies at B-7 that felt the Host was rude and "blocked her" when she came in... My understanding is she came in early then was to meet up with some friend and wanted to simply have a few drinks at the sushi bar. we explained that that its policy and she wasnt happy with that. She sat herself at the sushi bar and shortly after Take` sent out a few pieces of sashimi while she waited, she had a small bite and 2 glasses of wine over the coarse of 45min. We apologized and explained the policy but she still left upset with the level of engagement at the Host stand. We were busy from 630 on and still had a wait up to close of 35min... flipped the close sign at 10pm with most of the lobby and patio full! I ask the servers to order food from kitchen to easy the end of night pressure of the sushi bar. Cut Samara at 945pm and down to Dustin and Miho to close the last few tables out.We didnt get the all in from Dustin tell 1020pm, last table left at 1125. All in all a good night.
Specials:
no kitchen specials.
smokin Sashimi 12
Tsuk set 9
BF 28
J-uni 11
3 Staff members that stood out (why/how):Ruthy did a good job food running. Miho has put in her notice, last day on the 29th(big shoes to fill, she will be missed)!
Had a few servers and Sushi bar continue to ask when we were going to last call even after they were told we still are on a wait well before, during and after 10pm. It created tension to say the least for the closing servers. At one point Dustin barked back at them... He apologized later but was clearly frustrated as he explained during our coaching that one of the tables was the lady that spilled on her and left us a negative yelp(they tip'd him 30%!, good job Dustin).
**Please remind your teams the Guest comes first... and to follow the last call policy with the Manager on duty**
Any VIP's in? Alex(old GM) came in, we showed him a good time, super nice guy.
Comps& Void Detail: few misrings, recovery for b-4 10% off, Kome bucks,
R&M needs: Please turn the heat off outside!? -Mike
86'd items/ need more: hama toro, Aji, T-set, Toro
LY Lunch Sales:$1832
Projected Sales :$1852
TY Lunch Sales:$1282
+/- :-30% down -$570 PS
Lunch Covers:83
Avg PPA:$15.45
LY Dinner Sales:4502
Projected Sales :4917
TY Dinner Sales:
+/- : 29% LY and 899 over PS
Dinner Covers:215
Avg PPA:$27.05
Previous Days Labor:24.28
Previous Days Comps:7.43
Weather:hot
Who worked:
am Samara H, Jason and Ruthy FR, Miho SA, Johnny lindsey, jason, mandy
pm Samara H, Cindi H, Ruthy CKTL, Jason FR, Miho SA, Kate, Soph, Joel, Miho, Dustin
Flow of Business, Cuts and Ticket Times:
LUNCH: very slow...cut down to johnny and Jason by 1230pm. felt like a crawl, filled up half the restaurant at peak.
DINNER: Busy right at open, on a wait by 630 with peak times reaching 1hr for 4 tops. Found a hair in a KOKO roll on B-4, kazu was made aware. I touched the table and they left happy. had a complaint from a group of ladies at B-7 that felt the Host was rude and "blocked her" when she came in... My understanding is she came in early then was to meet up with some friend and wanted to simply have a few drinks at the sushi bar. we explained that that its policy and she wasnt happy with that. She sat herself at the sushi bar and shortly after Take` sent out a few pieces of sashimi while she waited, she had a small bite and 2 glasses of wine over the coarse of 45min. We apologized and explained the policy but she still left upset with the level of engagement at the Host stand. We were busy from 630 on and still had a wait up to close of 35min... flipped the close sign at 10pm with most of the lobby and patio full! I ask the servers to order food from kitchen to easy the end of night pressure of the sushi bar. Cut Samara at 945pm and down to Dustin and Miho to close the last few tables out.We didnt get the all in from Dustin tell 1020pm, last table left at 1125. All in all a good night.
Specials:
no kitchen specials.
smokin Sashimi 12
Tsuk set 9
BF 28
J-uni 11
3 Staff members that stood out (why/how):Ruthy did a good job food running. Miho has put in her notice, last day on the 29th(big shoes to fill, she will be missed)!
Had a few servers and Sushi bar continue to ask when we were going to last call even after they were told we still are on a wait well before, during and after 10pm. It created tension to say the least for the closing servers. At one point Dustin barked back at them... He apologized later but was clearly frustrated as he explained during our coaching that one of the tables was the lady that spilled on her and left us a negative yelp(they tip'd him 30%!, good job Dustin).
**Please remind your teams the Guest comes first... and to follow the last call policy with the Manager on duty**
Any VIP's in? Alex(old GM) came in, we showed him a good time, super nice guy.
Comps& Void Detail: few misrings, recovery for b-4 10% off, Kome bucks,
R&M needs: Please turn the heat off outside!? -Mike
86'd items/ need more: hama toro, Aji, T-set, Toro
Wednesday, August 12, 2015
Wed 8/12 PM recap
Written By:mike
LY Dinner Sales:4087
Projected Sales :5216
TY Dinner Sales:$3747
+/- : -8% under -1469 PS Rain Killed us
Dinner Covers: 140
Avg PPA:$26.76
Weather:very hot and muggy
Special events?: THE RAIN?!
Who worked: Jason H, Kiori SA, Hiroe FR, Dustin, Soph, Naoto, Mandy, Miho
Flow of Business, Cuts and Ticket Times: Slow night tonight... Rained hard for about 30min right at open and we never really picked up. about 90% full most of the night. Really thought we'd have a late rush but...pop never came and the team never felt a push and never went on a wait. Down to 2 at 845, Miho and Soph closed out the night.
Specials:
temp cuc kimchi 7
beef nectarine salad 6
BF 15
J-uni 2
Tsuk set 4
3 Staff members that stood out (why/how): everyone was well caught up on gossip on this slow night..:)
Any VIP's in?Able came in with a lady friend, Lady at s-1(cant remember her Name),
Comps& Void Detail: emp day off for able, Owner comp, kome bucks, few mis rings
R&M needs: concrete was poured by the trash. Need to find a plumber for the hand sink in the kitchen(first i am aware of it) ill work on it tomorrow
FIXED THE HANDLE ON THE PREP SINK!!!
water park stuff came in
We had to get by using the case of straws with paper on them in the trailer. With that said they are not conducive for service in any capacity at Kome. I made each server peel straws for service tonight and tomorrow am(they love doing it...not so much).
Jersey can you order a case of straws from Sysco Please. Tks
86'd items/ need more:
LY Dinner Sales:4087
Projected Sales :5216
TY Dinner Sales:$3747
+/- : -8% under -1469 PS Rain Killed us
Dinner Covers: 140
Avg PPA:$26.76
Weather:very hot and muggy
Special events?: THE RAIN?!
Who worked: Jason H, Kiori SA, Hiroe FR, Dustin, Soph, Naoto, Mandy, Miho
Flow of Business, Cuts and Ticket Times: Slow night tonight... Rained hard for about 30min right at open and we never really picked up. about 90% full most of the night. Really thought we'd have a late rush but...pop never came and the team never felt a push and never went on a wait. Down to 2 at 845, Miho and Soph closed out the night.
Specials:
temp cuc kimchi 7
beef nectarine salad 6
BF 15
J-uni 2
Tsuk set 4
3 Staff members that stood out (why/how): everyone was well caught up on gossip on this slow night..:)
Any VIP's in?Able came in with a lady friend, Lady at s-1(cant remember her Name),
Comps& Void Detail: emp day off for able, Owner comp, kome bucks, few mis rings
R&M needs: concrete was poured by the trash. Need to find a plumber for the hand sink in the kitchen(first i am aware of it) ill work on it tomorrow
FIXED THE HANDLE ON THE PREP SINK!!!
water park stuff came in
We had to get by using the case of straws with paper on them in the trailer. With that said they are not conducive for service in any capacity at Kome. I made each server peel straws for service tonight and tomorrow am(they love doing it...not so much).
Jersey can you order a case of straws from Sysco Please. Tks
86'd items/ need more:
wednesday 8/12/15 AM recap
Written By: Dusten
LY Lunch Sales: 1660
Projected Sales : 1920
TY Lunch Sales: 1601
+/- : -$319 under projected and down 4% from LY
Lunch Covers: 106
Avg PPA: 15.1
Previous Days Labor: $794, 12.17%
Previous Days Comps: 276.15
Controllable Comps: 0%
Weather: 90's or better
Who worked: Grace, Krystin, Lindsey, Johnny CL, Ruthy H, Jason FR and Miho SA
Flow of Business, Cuts and Ticket Times: somewhat typical lunch. Had a few larger tables walk in in addition to our reservation. Incomplete parties... the usual. No wait. Had our rush and saw the drop off after about 1pm. Cut down to just Johnny and Krystin at 1:15pm. Ticket times were good. Servers timing food out also seems improved. Let Johnny go solo at 1:45pm.
3 Staff members that stood out (why/how): Continuing to work with Miho. She did a couple trial run with using only a single hand to carry her tray. She lacks balance and strength of other FOH, but both can be developed with practice.
Jason helped out with bussing some tables as the rush left.
Krystin also pitched in frequently to keep FOH looking clean and orderly.
Any VIP's in? Some lunch regulars
Comps& Void Detail: comped an anago- DNL, go-go roll misring.
R&M needs:
Some of the servers that worked yesterday asked me about tip-outs when we are short a support staff member. Miho was sick yesterday and didn't make it to work, but everyone still tipped out 5%. It doesn't happen often, but when we are missing an SA or food runner historically the tip percentage is reduced by 1% and the staff wanted to know if that had changed.
86'd items/ need more:
LY Lunch Sales: 1660
Projected Sales : 1920
TY Lunch Sales: 1601
+/- : -$319 under projected and down 4% from LY
Lunch Covers: 106
Avg PPA: 15.1
Previous Days Labor: $794, 12.17%
Previous Days Comps: 276.15
Controllable Comps: 0%
Weather: 90's or better
Who worked: Grace, Krystin, Lindsey, Johnny CL, Ruthy H, Jason FR and Miho SA
Flow of Business, Cuts and Ticket Times: somewhat typical lunch. Had a few larger tables walk in in addition to our reservation. Incomplete parties... the usual. No wait. Had our rush and saw the drop off after about 1pm. Cut down to just Johnny and Krystin at 1:15pm. Ticket times were good. Servers timing food out also seems improved. Let Johnny go solo at 1:45pm.
3 Staff members that stood out (why/how): Continuing to work with Miho. She did a couple trial run with using only a single hand to carry her tray. She lacks balance and strength of other FOH, but both can be developed with practice.
Jason helped out with bussing some tables as the rush left.
Krystin also pitched in frequently to keep FOH looking clean and orderly.
Any VIP's in? Some lunch regulars
Comps& Void Detail: comped an anago- DNL, go-go roll misring.
R&M needs:
Some of the servers that worked yesterday asked me about tip-outs when we are short a support staff member. Miho was sick yesterday and didn't make it to work, but everyone still tipped out 5%. It doesn't happen often, but when we are missing an SA or food runner historically the tip percentage is reduced by 1% and the staff wanted to know if that had changed.
86'd items/ need more:
Tuesday, August 11, 2015
tuesday 8/11 am/pm recap
Written By:Mike
LY Lunch Sales:$1804
Projected Sales :$1943
TY Lunch Sales:$2036
+/- : 13% up $93 over PS
Lunch Covers:124
Avg PPA:$16.42
LY Dinner Sales:$3927
Projected Sales :$4143
TY Dinner Sales:$4215
+/- :7% and 72 up from PS
Dinner Covers:146
Avg PPA:$28.17
Previous Days Labor: %10.68
Previous Days Comps:%3.08
Controllable Comps:%7.78
Weather: hot
Who worked:
Lunch: Ruthy H, Jason FR, Miho SA, Lindsey, Johnny, Clair, Kate
Dinner: Cindi H, Jason FR, Lindsey, Clair, Krystin, Amanda, Grace
Flow of Business, Cuts and Ticket Times:
Lunch was slow and steady. Never really hit a significant wait but the restaurant was full from 1130 to 130pm. Quite a few of the staff were grumbling about being tired from Lindseys party with Lindsey being the chief among them. Miho was also feeling under the weather and said she doesn't think she can work tonight. Cut down to Clair and Kate to finish off the day. a pretty easy lunch.
Dinner: Started out with a small pop but didnt fill up tell 7pm. Wait times hovering around 15-25min. So... Miho did call out and Cindi and Jayson did great tonight helping me set tables and buss while i was stuck Cktling or helping the staff. the Sushi bar printer went down for no reason mid way through the shift and caused a lot of trouble for the staff. It of course wasn't realized tell 15-20min after food should be hitting the table. I reset the Printer and we were up and running again aside from trying to figure out what table didn't get said sushi.(sucked). We re-rung and resent everything that didnt print. Luckly to night even at its peak was very manageable. cut down to Clair and Mandy to close down the night.
Specials:
Green beans 17
shishitos 8
beef tataki 3
BF 19
Jap-uni 6
Tsukiji set 7
3 Staff members that stood out (why/how): Grace closed a check improperly to the wrong table again. She has been coached in the past few weeks several times to slow down and pay attention. I have seen it with other servers as well, it will go on the shift notes. Jayson and Cindi did great tonight with assisting busing and will be tip'd out accordingly.
Comps& Void Detail: emp kome bucks, Kome bucks, quite a few voids due to the printer going down and resending.
R&M needs: Joe Petrocelli stopped by to take a look at the a/c.
86'd items/ need more: Asahi, Saporro.
LY Lunch Sales:$1804
Projected Sales :$1943
TY Lunch Sales:$2036
+/- : 13% up $93 over PS
Lunch Covers:124
Avg PPA:$16.42
LY Dinner Sales:$3927
Projected Sales :$4143
TY Dinner Sales:$4215
+/- :7% and 72 up from PS
Dinner Covers:146
Avg PPA:$28.17
Previous Days Labor: %10.68
Previous Days Comps:%3.08
Controllable Comps:%7.78
Weather: hot
Who worked:
Lunch: Ruthy H, Jason FR, Miho SA, Lindsey, Johnny, Clair, Kate
Dinner: Cindi H, Jason FR, Lindsey, Clair, Krystin, Amanda, Grace
Flow of Business, Cuts and Ticket Times:
Lunch was slow and steady. Never really hit a significant wait but the restaurant was full from 1130 to 130pm. Quite a few of the staff were grumbling about being tired from Lindseys party with Lindsey being the chief among them. Miho was also feeling under the weather and said she doesn't think she can work tonight. Cut down to Clair and Kate to finish off the day. a pretty easy lunch.
Dinner: Started out with a small pop but didnt fill up tell 7pm. Wait times hovering around 15-25min. So... Miho did call out and Cindi and Jayson did great tonight helping me set tables and buss while i was stuck Cktling or helping the staff. the Sushi bar printer went down for no reason mid way through the shift and caused a lot of trouble for the staff. It of course wasn't realized tell 15-20min after food should be hitting the table. I reset the Printer and we were up and running again aside from trying to figure out what table didn't get said sushi.(sucked). We re-rung and resent everything that didnt print. Luckly to night even at its peak was very manageable. cut down to Clair and Mandy to close down the night.
Specials:
Green beans 17
shishitos 8
beef tataki 3
BF 19
Jap-uni 6
Tsukiji set 7
3 Staff members that stood out (why/how): Grace closed a check improperly to the wrong table again. She has been coached in the past few weeks several times to slow down and pay attention. I have seen it with other servers as well, it will go on the shift notes. Jayson and Cindi did great tonight with assisting busing and will be tip'd out accordingly.
Comps& Void Detail: emp kome bucks, Kome bucks, quite a few voids due to the printer going down and resending.
R&M needs: Joe Petrocelli stopped by to take a look at the a/c.
86'd items/ need more: Asahi, Saporro.
Monday, August 10, 2015
Monday 8.10.15
Written By: Elizabeth
LY Lunch Sales: $1569
Projected Sales : $1616
TY Lunch Sales: $1950
+/- : +24% LY and +$334 PS
Lunch Covers: 100
Avg PPA: $19.50
LY Dinner Sales: $4081
Projected Sales : $5016
TY Dinner Sales: $4859
+/- : +19% LY and -$157PS
Dinner Covers: 174
Avg PPA: $27.61
Previous Days Labor: 17%
Previous Days Comps: 7%
Controllable Comps: 3.73%
Weather: Hot. Super hot later afternoon.
Special events?: nada
Who worked:
Lunch: Grace, joel, Kate, Johnny CL. Jason Host, Miho SA, Hiroe FR
Dinner: Clair, Krystin, Joel, Grace, Kate CL. Kaori SA, Hiroe FR, Jason Host
Lots of doubles today! Including myself :)
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. Took forever to pick up. Finally got a small pop around 12:15, but it died after that. Cut Kate at 12:45, and went 2 on at 1:15. Johnny and Grace alternated tables and it never got much busier after that.
Dinner was a different story. It was slower the first hour but by 6:30 we were on a wait. The wait was at it's height we had some tables wait almost 45 minutes. Jason sort of under quoted about 3 of the tables, I think due to the fact that they all came in nearly at once and he wasn't elevating the wait enough. But he did a good job of juggling everything that came his way. We had quite a few people ordering drinks, so I was cocktailing for a little bit, but nothing too bad. Just a nice busy night. No long tickets, no burnt food, no angry guests. Overall, a busy, fun night.
On a seperate note: I processed payroll today and finally added tips into those that worked any Cater2Me orders, this includes tipping the driver. So it's not much but sushi chefs, Jersey, Mike & Myself have some tipshare in our checks this time around. Going forward as soon as I get the statement from the previous month, those tips will go on the staffs checks. Tips are divvyed up based on who worked on the order and who delivered and set it up.
Specials:
Tempura Green Beans
Shishito Peppers
All Star
Blue Fin
Japanese Uni
3 Staff members that stood out (why/how):
-During lunch shift it was around 1:15 and Grace was trying to figure out what to have for dinner. Johnny pointed out that she had S3-4 and she said okay, then stood there and continued to ponder her lunch. I had to inturrupt her inner monologue to remind her to greet her table. Subsequently I have added to the shift notes to greet your tables within 90 seconds- hard or soft greet. Just a good reminder
-I think another good reminder for the staff is to talk about watering tables again. Kate's sushi bar was looking pretty dry all night, granted everyone was busy, but when it slowed there was a lot of standing.
-It was nice to have Krystin back- little bubbly lady.
Any VIP's in?
Lunch: Victor, Tara & Kelvin
Dinner: Moto, This guy and his wife, they put the name Lee on the waitlist, but I forget his real name. A regular named Benjamin (he was the one that told me he was going to call Take and Kayo because I wouldn't seat him incomplete that one time)
Comps& Void Detail:
Voided an Uni, guest changed mind for Sanjuro
voided a few pieces for Kate, misrings tonight. Several Birthday desserts. FNF via Take for a few items.
R&M needs:
The guys will be out early either Wed or Thur AM to pour new concrete around the dumpster and secure that area. I'll know more tomorrow.
86'd items/ need more:
For the love of Sake!! Snow Maiden is out of stock until maybe Thursday. We ran out of Dreamy Clouds, so we used the small bottles, and we're almost out of Bride of Fox. I have no idea where all this sake drinking came from. I upped the par on wine and beer, then sake comes around and kicks me in the ass. oye!!
From Amazon today I ordered: Sharpies, Tea lights, and Dry Erase Markers (the ones that someone picked up are wet erase and causing a mess) I also ordered another floor mat for the service station. And I ordered Crayons from another company. This should take care of everything for a little while. Amazon order should be in Wednesday.
LY Lunch Sales: $1569
Projected Sales : $1616
TY Lunch Sales: $1950
+/- : +24% LY and +$334 PS
Lunch Covers: 100
Avg PPA: $19.50
LY Dinner Sales: $4081
Projected Sales : $5016
TY Dinner Sales: $4859
+/- : +19% LY and -$157PS
Dinner Covers: 174
Avg PPA: $27.61
Previous Days Labor: 17%
Previous Days Comps: 7%
Controllable Comps: 3.73%
Weather: Hot. Super hot later afternoon.
Special events?: nada
Who worked:
Lunch: Grace, joel, Kate, Johnny CL. Jason Host, Miho SA, Hiroe FR
Dinner: Clair, Krystin, Joel, Grace, Kate CL. Kaori SA, Hiroe FR, Jason Host
Lots of doubles today! Including myself :)
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. Took forever to pick up. Finally got a small pop around 12:15, but it died after that. Cut Kate at 12:45, and went 2 on at 1:15. Johnny and Grace alternated tables and it never got much busier after that.
Dinner was a different story. It was slower the first hour but by 6:30 we were on a wait. The wait was at it's height we had some tables wait almost 45 minutes. Jason sort of under quoted about 3 of the tables, I think due to the fact that they all came in nearly at once and he wasn't elevating the wait enough. But he did a good job of juggling everything that came his way. We had quite a few people ordering drinks, so I was cocktailing for a little bit, but nothing too bad. Just a nice busy night. No long tickets, no burnt food, no angry guests. Overall, a busy, fun night.
On a seperate note: I processed payroll today and finally added tips into those that worked any Cater2Me orders, this includes tipping the driver. So it's not much but sushi chefs, Jersey, Mike & Myself have some tipshare in our checks this time around. Going forward as soon as I get the statement from the previous month, those tips will go on the staffs checks. Tips are divvyed up based on who worked on the order and who delivered and set it up.
Specials:
Tempura Green Beans
Shishito Peppers
All Star
Blue Fin
Japanese Uni
3 Staff members that stood out (why/how):
-During lunch shift it was around 1:15 and Grace was trying to figure out what to have for dinner. Johnny pointed out that she had S3-4 and she said okay, then stood there and continued to ponder her lunch. I had to inturrupt her inner monologue to remind her to greet her table. Subsequently I have added to the shift notes to greet your tables within 90 seconds- hard or soft greet. Just a good reminder
-I think another good reminder for the staff is to talk about watering tables again. Kate's sushi bar was looking pretty dry all night, granted everyone was busy, but when it slowed there was a lot of standing.
-It was nice to have Krystin back- little bubbly lady.
Any VIP's in?
Lunch: Victor, Tara & Kelvin
Dinner: Moto, This guy and his wife, they put the name Lee on the waitlist, but I forget his real name. A regular named Benjamin (he was the one that told me he was going to call Take and Kayo because I wouldn't seat him incomplete that one time)
Comps& Void Detail:
Voided an Uni, guest changed mind for Sanjuro
voided a few pieces for Kate, misrings tonight. Several Birthday desserts. FNF via Take for a few items.
R&M needs:
The guys will be out early either Wed or Thur AM to pour new concrete around the dumpster and secure that area. I'll know more tomorrow.
86'd items/ need more:
For the love of Sake!! Snow Maiden is out of stock until maybe Thursday. We ran out of Dreamy Clouds, so we used the small bottles, and we're almost out of Bride of Fox. I have no idea where all this sake drinking came from. I upped the par on wine and beer, then sake comes around and kicks me in the ass. oye!!
From Amazon today I ordered: Sharpies, Tea lights, and Dry Erase Markers (the ones that someone picked up are wet erase and causing a mess) I also ordered another floor mat for the service station. And I ordered Crayons from another company. This should take care of everything for a little while. Amazon order should be in Wednesday.
Sunday, August 9, 2015
Sunday PM 8/9/15 recap
Written By: Dusten
LY Dinner Sales: 4418
Projected Sales : 5117
TY Dinner Sales:6222
+/- :18% over LY and $1107 over projected
Dinner Covers: 217
Avg PPA: 28.67
Weather: triple digit delight
Special events?: tax free weekend
Who worked: Joel, Kate, Stephanie, Clair, Camacho CL, Hiroe FR, Miho SA, Ruthy CT
Flow of Business, Cuts and Ticket Times: Busy Sunday 40+ covers in the 1st 30 minutes of boeing open, We were full shortly after and stayed on a wait until after 9:15pm. I cute down to Clair and Camacho at 9:20 and then just Camacho at 9:40pm. I heard nothing of inordinate ticket times. Both kitchen and sushi bar were busy tonight.
Specials: 12x shisitos, 3x tetakis, 12 green bean tempuras, 4x japanese uni, 33 hon maguro, 31x tsukiji carpaccio
3 Staff members that stood out (why/how):
-I spent a good amount of time with Miho re-training her to buss tables. I showed her my methods, which apparently are polar opposite of Mike's, as Miho was quick to point out. I only had a chance to show her a few things regarding the organization of her tray with dirty dishes. I showed her how that helps her to be faster in the dish-pit putting things away as well. I stopped her from a slight jog through the dining room. I explained that once she develops more efficient practices, she won't have to feel quite so rushed.
-Ruthy is decent as a cocktail server but needs to focus a bit more. She came into the server station and announced in a british accent that we were out of Sho Chiku Bai sake. We had at least 7 bottles in the office. The largest bottles of anything we carry. I asked her to dry out the ice water bin before putting it away tonight. She didn't even put it away before leaving. A customer broke a rocks glass outside that had beer in it. Ruthy told me Grace instructed her to bring glasses with beers outside. As far as I only that is the opposite of what we want to happen.
-Clair did well tonight. Solid sales and upbeat attitude with no mistakes.. She even gave me a heads up about others that might not be having the best day.
Any VIP's in? Take and Kayo with family and friends. Ixchel and a friend. Dennis of Roosevelt Room. Jersey and his wife. Kenta's old soccer coach. Old John.
Comps& Void Detail:lots of mis-rings and 86'd items. several hamatoro, tsukiji carpaccio, suzuki items. hama toro and suzuki were 86'd tonight. 2 glasses of Rose, 2 misos, a tarantula all misrings. $40 kome bucks to Kenta soccer coach.
R&M needs:we need a new floor mat in the server station. someone threw ours away and that concrete is murder on our knees and feet. Miho had a bug bite again and we had nothing in our first aid kit specifically for that. I gave her the listerine to put on it as it was irritating her pretty badly early on. the lights in the drink cooler are flickering or not working at all. Our sushi menus are looking rough around the edges. literally. I already mentioned this to Kayo tonight, but we could really use more check presenters. I had to stop Clair and Stephanie from using tea cups to bring checks out.
86'd items/ need more:
LY Dinner Sales: 4418
Projected Sales : 5117
TY Dinner Sales:6222
+/- :18% over LY and $1107 over projected
Dinner Covers: 217
Avg PPA: 28.67
Weather: triple digit delight
Special events?: tax free weekend
Who worked: Joel, Kate, Stephanie, Clair, Camacho CL, Hiroe FR, Miho SA, Ruthy CT
Flow of Business, Cuts and Ticket Times: Busy Sunday 40+ covers in the 1st 30 minutes of boeing open, We were full shortly after and stayed on a wait until after 9:15pm. I cute down to Clair and Camacho at 9:20 and then just Camacho at 9:40pm. I heard nothing of inordinate ticket times. Both kitchen and sushi bar were busy tonight.
Specials: 12x shisitos, 3x tetakis, 12 green bean tempuras, 4x japanese uni, 33 hon maguro, 31x tsukiji carpaccio
3 Staff members that stood out (why/how):
-I spent a good amount of time with Miho re-training her to buss tables. I showed her my methods, which apparently are polar opposite of Mike's, as Miho was quick to point out. I only had a chance to show her a few things regarding the organization of her tray with dirty dishes. I showed her how that helps her to be faster in the dish-pit putting things away as well. I stopped her from a slight jog through the dining room. I explained that once she develops more efficient practices, she won't have to feel quite so rushed.
-Ruthy is decent as a cocktail server but needs to focus a bit more. She came into the server station and announced in a british accent that we were out of Sho Chiku Bai sake. We had at least 7 bottles in the office. The largest bottles of anything we carry. I asked her to dry out the ice water bin before putting it away tonight. She didn't even put it away before leaving. A customer broke a rocks glass outside that had beer in it. Ruthy told me Grace instructed her to bring glasses with beers outside. As far as I only that is the opposite of what we want to happen.
-Clair did well tonight. Solid sales and upbeat attitude with no mistakes.. She even gave me a heads up about others that might not be having the best day.
Any VIP's in? Take and Kayo with family and friends. Ixchel and a friend. Dennis of Roosevelt Room. Jersey and his wife. Kenta's old soccer coach. Old John.
Comps& Void Detail:lots of mis-rings and 86'd items. several hamatoro, tsukiji carpaccio, suzuki items. hama toro and suzuki were 86'd tonight. 2 glasses of Rose, 2 misos, a tarantula all misrings. $40 kome bucks to Kenta soccer coach.
R&M needs:we need a new floor mat in the server station. someone threw ours away and that concrete is murder on our knees and feet. Miho had a bug bite again and we had nothing in our first aid kit specifically for that. I gave her the listerine to put on it as it was irritating her pretty badly early on. the lights in the drink cooler are flickering or not working at all. Our sushi menus are looking rough around the edges. literally. I already mentioned this to Kayo tonight, but we could really use more check presenters. I had to stop Clair and Stephanie from using tea cups to bring checks out.
86'd items/ need more:
Sunday AM 8.9.15
Written By: Elizabeth
LY Lunch Sales: $2183
Projected Sales : $2338
TY Lunch Sales: $2153
+/- : -1% Ly and -$185 PS
Lunch Covers: 123
Avg PPA: $17.50
Previous Days Labor: 15%
Previous Days Comps: 2%
Controllable Comps: 26.49% (FNF and Recovery)
Weather: Sunny and warm, but not as hot as it's been....but wait until 5pm.
Special events?: Apparently it's Tax Free Weekend. lots of back to school shopping.
Who worked: Joel, Grace, Stephanie, Camacho CL. Samara Host, Cindy SA, Jason FR>
Flow of Business, Cuts and Ticket Times:
Slooooooooow start to the day. Never picked up until about 1:30, and even then it wasn't much of anything. I cut Joel at 1:10, split the sections into 3. Got a small pop around 1:30 but really nothing much else. It slowly died down and I went to just Camacho at 2:30.
3 Staff members that stood out (why/how):
-I asked the openers to do the Saturday AM daily duty since I noticed it didn't get done. Joel did the bulk of the service station, he also cleaned the wall under the hand dryers (which will be added to the host closing duties soon) I really appreciated the initiative he took on that though.
-Camacho was rarin' to go and hustle at lunch today. But a little too anxious. I saw him greeting B7 shortly after I cut just Joel and he came by and said "Do I have B7?" and I had to remind him that we weren't 2 on this early. He can snake tables from time to time, just glad I was able to catch it. I know it's not super intentional, but it can be at the same time
-Little Cindy did a good job bussing she's so timid and quiet but she did a great job.
Any VIP's in?
Harmon & Family. Kenny & Friends.
Comps& Void Detail:
no mistakes or issues today
R&M needs:
I had Samara detail the sinks in the bathroom, they look so much nicer.
86'd items/ need more:
LY Lunch Sales: $2183
Projected Sales : $2338
TY Lunch Sales: $2153
+/- : -1% Ly and -$185 PS
Lunch Covers: 123
Avg PPA: $17.50
Previous Days Labor: 15%
Previous Days Comps: 2%
Controllable Comps: 26.49% (FNF and Recovery)
Weather: Sunny and warm, but not as hot as it's been....but wait until 5pm.
Special events?: Apparently it's Tax Free Weekend. lots of back to school shopping.
Who worked: Joel, Grace, Stephanie, Camacho CL. Samara Host, Cindy SA, Jason FR>
Flow of Business, Cuts and Ticket Times:
Slooooooooow start to the day. Never picked up until about 1:30, and even then it wasn't much of anything. I cut Joel at 1:10, split the sections into 3. Got a small pop around 1:30 but really nothing much else. It slowly died down and I went to just Camacho at 2:30.
3 Staff members that stood out (why/how):
-I asked the openers to do the Saturday AM daily duty since I noticed it didn't get done. Joel did the bulk of the service station, he also cleaned the wall under the hand dryers (which will be added to the host closing duties soon) I really appreciated the initiative he took on that though.
-Camacho was rarin' to go and hustle at lunch today. But a little too anxious. I saw him greeting B7 shortly after I cut just Joel and he came by and said "Do I have B7?" and I had to remind him that we weren't 2 on this early. He can snake tables from time to time, just glad I was able to catch it. I know it's not super intentional, but it can be at the same time
-Little Cindy did a good job bussing she's so timid and quiet but she did a great job.
Any VIP's in?
Harmon & Family. Kenny & Friends.
Comps& Void Detail:
no mistakes or issues today
R&M needs:
I had Samara detail the sinks in the bathroom, they look so much nicer.
86'd items/ need more:
Sat 8/8 PM recap
Written By:Mike
LY Dinner Sales:$6431
Projected Sales :$6979
TY Dinner Sales:$6967
+/- : up 8% -$12 under PS (close enough for horseshoe's!!)
Dinner Covers:247
Avg PPA:$28.21
Weather: HoTTT
Who worked: Samara H, Cindi H, jayson SA, Hiroe FR, Jason, Dusten, Naoto, Clair, Lindsey
Flow of Business, Cuts and Ticket Times: Tables filled up slow and steady out of the gates. really hot inside the restaurant to night, kitchen was CRAZY HOT. Daniel and I noticed quite a bit of water draining from the roof at one point so we hopped up to check it out. Looks like it was coming from the mister filtration system? I ran over to 1Stop and got some Gateraid for the Gang. Went on a wait around 7pm and back off at 930. Cut Samara and Camacho right at 930pm so everyone could make some money. Down to naoto and Dusten to finish off the night
Green tea ice cream was to soft to serve. Daniel seems to think the freezer is going.
Specials:
temp cucc Kimichi 7
shishito 11
Beef Tataki 1
smokin Sashimi 12
BF 15
BF toro 15
J-uni 0
3 Staff members that stood out (why/how):Dusten mistakenly closed a check incorrectly that had to to be voided and re-rung, he was coached on slowing down and asking for help before you need it. Clair had a great attitude tonight. Hector and Steve were a well oiled machine tonight, nothing went out to a table that wasn't on point.
Comps& Void Detail:voided a $60.62 check from dusten
R&M needs: need the a/c looked at and the mister possibly
86'd items/ need more: susuki, Parfait
LY Dinner Sales:$6431
Projected Sales :$6979
TY Dinner Sales:$6967
+/- : up 8% -$12 under PS (close enough for horseshoe's!!)
Dinner Covers:247
Avg PPA:$28.21
Weather: HoTTT
Who worked: Samara H, Cindi H, jayson SA, Hiroe FR, Jason, Dusten, Naoto, Clair, Lindsey
Flow of Business, Cuts and Ticket Times: Tables filled up slow and steady out of the gates. really hot inside the restaurant to night, kitchen was CRAZY HOT. Daniel and I noticed quite a bit of water draining from the roof at one point so we hopped up to check it out. Looks like it was coming from the mister filtration system? I ran over to 1Stop and got some Gateraid for the Gang. Went on a wait around 7pm and back off at 930. Cut Samara and Camacho right at 930pm so everyone could make some money. Down to naoto and Dusten to finish off the night
Green tea ice cream was to soft to serve. Daniel seems to think the freezer is going.
Specials:
temp cucc Kimichi 7
shishito 11
Beef Tataki 1
smokin Sashimi 12
BF 15
BF toro 15
J-uni 0
3 Staff members that stood out (why/how):Dusten mistakenly closed a check incorrectly that had to to be voided and re-rung, he was coached on slowing down and asking for help before you need it. Clair had a great attitude tonight. Hector and Steve were a well oiled machine tonight, nothing went out to a table that wasn't on point.
Comps& Void Detail:voided a $60.62 check from dusten
R&M needs: need the a/c looked at and the mister possibly
86'd items/ need more: susuki, Parfait
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