Thur 8/13 am/pm recap

Written By:mke

LY Lunch Sales:$1832
Projected Sales :$1852
TY Lunch Sales:$1282
+/- :-30% down -$570 PS
Lunch Covers:83
Avg PPA:$15.45


LY Dinner Sales:4502
Projected Sales :4917
TY Dinner Sales:
+/- : 29% LY and 899 over PS
Dinner Covers:215
Avg PPA:$27.05


Previous Days Labor:24.28

Previous Days Comps:7.43


Weather:hot




Who worked:
am Samara H, Jason and Ruthy FR, Miho SA, Johnny lindsey, jason, mandy
pm Samara H, Cindi H, Ruthy CKTL, Jason FR, Miho SA, Kate, Soph, Joel, Miho, Dustin

Flow of Business, Cuts and Ticket Times:
LUNCH: very slow...cut down to johnny and Jason by 1230pm. felt like a crawl,  filled up half the restaurant at peak.

DINNER: Busy right at open, on a wait by 630 with peak times reaching 1hr for 4 tops. Found a hair in a KOKO roll on B-4, kazu was made aware. I touched the table and they left happy. had a complaint from a group of ladies at B-7 that felt the Host was rude and "blocked her" when she came in... My understanding is she came in early then was to meet up with some friend  and wanted to simply have a few drinks at the sushi bar. we explained that that its policy and she wasnt happy with that. She sat herself at the sushi bar and shortly after Take` sent out a few pieces of sashimi while she waited, she had a small bite and 2 glasses of wine over the coarse of 45min. We apologized and explained the policy but she still left upset with the level of engagement at the Host stand. We were busy from 630 on and still had a wait up to close of 35min... flipped the close sign at 10pm with most of the lobby and patio full! I ask the servers to order food from kitchen to easy the end of night pressure of the sushi bar. Cut Samara at 945pm and down to Dustin and Miho to close the last few tables out.We didnt get the all in from Dustin tell 1020pm, last table left at 1125. All in all a good night.


Specials:
no kitchen specials.

smokin Sashimi 12
Tsuk set 9
BF 28
J-uni 11

3 Staff members that stood out (why/how):Ruthy did a good job food running. Miho has put in her notice, last day on the 29th(big shoes to fill, she will be missed)!
Had a few servers and Sushi bar continue to ask when we were going to last call even after they were told we still are on a wait well before, during and after 10pm. It created tension to say the least for the closing servers. At one point Dustin barked back at them... He apologized later but was clearly frustrated as he explained during our coaching that one of the tables was the lady that spilled on her and left us a negative yelp(they tip'd him 30%!, good job Dustin).
**Please remind your teams the Guest comes first... and to follow the last call policy with the Manager on duty**

Any VIP's in? Alex(old GM) came in, we showed him a good time, super nice guy.

Comps& Void Detail: few misrings, recovery for b-4 10% off, Kome bucks,

R&M needs: Please turn the heat off outside!?  -Mike

86'd items/ need more: hama toro, Aji, T-set, Toro