Written By: Elizabeth
LY Lunch Sales: $1287
Projected Sales: $1414
TY Lunch Sales: $1862
+/- : +45% LY and +$448 PS
Lunch Covers: 107
Avg PPA: $17.40
Previous Days Labor %: 20.16%
Previous Days Comps %: 5.35% and 5.77% Ctrl
Weather: Sunny and warm. 90s
Who worked?:
Clair, lindsey, Dusten, Johnny CL. Cindy Host, Sigele FR and Tr Samara, Miho SA
Flow of Business, Cuts and Ticket Times:
Pretty mellow day. The restaurant was pretty empty by 12:45 so I cut down to just Johnny and Clair. The two of them rocked it out in the last hour and 15 mintues. We got a small pop at 1:30 that got them both pretty busy but they helped each other out and delegated tasks accordingly that it wasn't a problem.
3 Staff members that stood out (why/how):
-Gave Clair her eval last night and saw a big difference in her teamwork today- in other sections watering, etc.
-Cindy doing well at the host stand by herself- she is nervous but doing well
Any VIP's in?
Deb and another dude from that radio show. The singer from Fastball.
Comps& Void Detail:
makani, no other major issues though.
R&M needs?:
Joe from Petracelli came out to look at the AC units and is going to draw up an estimate. more on that later.
86'd items/ need more?
Zhi tea order should be in this week with more iced tea and genmaicha. But we are not out of it. Just wanted to give a heads up
Tuesday, June 30, 2015
Monday, June 29, 2015
MondayPM 6.29.15
Written By: Elizabeth
LY Dinner Sales: $4788
Projected Sales: $4816
TY Dinner Sales: $4622
+/- : -3% LY and -$194 PS
Dinner Covers: 156
Avg PPA: $24.30
Weather: Humid and hot. 90s
Any Special events going on?: nope
Who worked?:
Camacho CL. Kate, Clair, Joel and Stephanie. Ruthy Host, Hiroe FR TR Samara, Kaori SA
Flow of Business, Cuts and Ticket Times:
Slow night. Never picked up much. We had a full house around 7:30 but never went on a wait. by 8:30 it still stayed pretty slow, so I ended up cutting down to just Joel and Camacho. Beth Sher (the woman who is very particular when she orders her catering trays) was in with her husband and son- it was her birthday. Her table was actually how we inadvertently ended up cutting down to just Joel and Camacho. Joel and Stephanie switched cuts. Joel was in the Back Bs and Stephanie the back As but Joel only had B7 and B8 sat, and Stephanie only had A4, so when A7 was sat I know Beth would respond better to a male server than a female (especially Stephanie- who can be really sensitive and probably let that get the best of her) So I gave her table to Joel and then since most of the Bs were emtpy, as was the sushi bar, I just took a chance and gave Jason the Bs. It worked out. We were just busy enough for the two of them to be busy but not overwhelmed.
No major issues tonight, except for some burnt Gyozas that went out. I caught one before it hit the table, but they were all for the party room and two had been dropped on the table already. It was Samara running it so I stopped her before she put the third down and we took it back to the kitchen. I addressed it with Daniel and he said he noticed that a few were burnt but thought if he could displace them on different plates it would be sellable. I told him next time to just discard the burnt ones and make new ones. He agreed. I also caught an onigiri that was well done before it went out. Hector immediately put a new one on and discarded the burnt onigiri. I told Samara to always keep an eye out for those things and if she feels it shouldn't be served to either tell the KM or get a manager involved. Other than that, everything looked food and ticket times were good as well.
I ordered Lunch Punch Cards, they should be in by Friday.
Specials?
Beef Tataki
Temp Veggies
All Star
Tsk Carp
Smokin Sash
3 Staff members that stood out (why/how):
-Joel did a great job handling his 6 tables tonight. Asked for help where he needed it.
-Camacho, always a solid closer- He had quite a bit of tables but was doing a great job communicating what he needed and consolidating his steps. I did, however, catch him not wearing his apron towards the end of the shift. It will be discussed in his eval.
I started Evals tonight, also. Going well and I'm taking notes from any of the feedback I get. I will share the final product at the end.
Any VIP's in?
Rachel & Carlos, Beth Sher (if you can consider her a VIP)
Comps& Void Detail:
Voided a few things tonight, guest changed minds.
Compd a Tarantula, the guy didn't know it had shrimp in it and he was allergic. I actually even heard him say to Joel "I'm sorry that was my fault I should have read the menu more carefully" Wow, thats nice to hear for once.
R&M needs?:
Joe Petrocelli stopped by today to look at the AC unit on the roof. What he told me and showed me (he took pictures to show me the state of disrepair the unit is in) was simply shocking. That unit on the roof has so many problems. 1st: it's missing all of its filters and it's also missing one of the side panels that keeps things out of it. For example, a rodent or bird could find it's way in there, get sucked in and poof! feathers would be spit into the kitchen vents because thats where it comes out first. Second, the duct work is patched together with electrical tape. It's a mess up there. Ask Dusten about it if you want more info as well, since he was there when Joe explained the details. He is going to draw up an estimate and action plan to recoup the unit. Also, the unit itself is meant to be indoors, not outdoors.
86'd items/ need more?
I have ordered more small plates and soy dishes.
LY Dinner Sales: $4788
Projected Sales: $4816
TY Dinner Sales: $4622
+/- : -3% LY and -$194 PS
Dinner Covers: 156
Avg PPA: $24.30
Weather: Humid and hot. 90s
Any Special events going on?: nope
Who worked?:
Camacho CL. Kate, Clair, Joel and Stephanie. Ruthy Host, Hiroe FR TR Samara, Kaori SA
Flow of Business, Cuts and Ticket Times:
Slow night. Never picked up much. We had a full house around 7:30 but never went on a wait. by 8:30 it still stayed pretty slow, so I ended up cutting down to just Joel and Camacho. Beth Sher (the woman who is very particular when she orders her catering trays) was in with her husband and son- it was her birthday. Her table was actually how we inadvertently ended up cutting down to just Joel and Camacho. Joel and Stephanie switched cuts. Joel was in the Back Bs and Stephanie the back As but Joel only had B7 and B8 sat, and Stephanie only had A4, so when A7 was sat I know Beth would respond better to a male server than a female (especially Stephanie- who can be really sensitive and probably let that get the best of her) So I gave her table to Joel and then since most of the Bs were emtpy, as was the sushi bar, I just took a chance and gave Jason the Bs. It worked out. We were just busy enough for the two of them to be busy but not overwhelmed.
No major issues tonight, except for some burnt Gyozas that went out. I caught one before it hit the table, but they were all for the party room and two had been dropped on the table already. It was Samara running it so I stopped her before she put the third down and we took it back to the kitchen. I addressed it with Daniel and he said he noticed that a few were burnt but thought if he could displace them on different plates it would be sellable. I told him next time to just discard the burnt ones and make new ones. He agreed. I also caught an onigiri that was well done before it went out. Hector immediately put a new one on and discarded the burnt onigiri. I told Samara to always keep an eye out for those things and if she feels it shouldn't be served to either tell the KM or get a manager involved. Other than that, everything looked food and ticket times were good as well.
I ordered Lunch Punch Cards, they should be in by Friday.
Specials?
Beef Tataki
Temp Veggies
All Star
Tsk Carp
Smokin Sash
3 Staff members that stood out (why/how):
-Joel did a great job handling his 6 tables tonight. Asked for help where he needed it.
-Camacho, always a solid closer- He had quite a bit of tables but was doing a great job communicating what he needed and consolidating his steps. I did, however, catch him not wearing his apron towards the end of the shift. It will be discussed in his eval.
I started Evals tonight, also. Going well and I'm taking notes from any of the feedback I get. I will share the final product at the end.
Any VIP's in?
Rachel & Carlos, Beth Sher (if you can consider her a VIP)
Comps& Void Detail:
Voided a few things tonight, guest changed minds.
Compd a Tarantula, the guy didn't know it had shrimp in it and he was allergic. I actually even heard him say to Joel "I'm sorry that was my fault I should have read the menu more carefully" Wow, thats nice to hear for once.
R&M needs?:
Joe Petrocelli stopped by today to look at the AC unit on the roof. What he told me and showed me (he took pictures to show me the state of disrepair the unit is in) was simply shocking. That unit on the roof has so many problems. 1st: it's missing all of its filters and it's also missing one of the side panels that keeps things out of it. For example, a rodent or bird could find it's way in there, get sucked in and poof! feathers would be spit into the kitchen vents because thats where it comes out first. Second, the duct work is patched together with electrical tape. It's a mess up there. Ask Dusten about it if you want more info as well, since he was there when Joe explained the details. He is going to draw up an estimate and action plan to recoup the unit. Also, the unit itself is meant to be indoors, not outdoors.
86'd items/ need more?
I have ordered more small plates and soy dishes.
monday 6/29/15 AM recap
Written By: Dusten
LY Lunch Sales: 1868
Projected Sales: not entered
TY Lunch Sales: 1788
+/- : -4% from LY
Lunch Covers: 110
Avg PPA: 16.25
Previous Days Labor %:
Previous Days Comps %:
Weather: Sunny and warm
Any Special events going on?:
Who worked?: Johnny CL, Kate, Sophia, Mandy
Flow of Business, Cuts and Ticket Times: Steady. Picked up at noon and died out. Secondary pop maybe around 1:15-1:30pm. Had a soba salad take about 20 minutes to go out, but that was because between the barrage of tickets the kitchen had to make more on the fly. I cut Kate at 1pm, Sophia at 1:30 and left Mandy on with Johnny to close.
Specials?
3 Staff members that stood out (why/how):
-Ruthy was late by a good hour today. She said she forgot she had to work today.
-Jason stepped in and helped out at the host stand until Ruthy arrived.
-Mandy and Sophia both were great on the floor, dealing with odd requests of customers hoping to customize their meals.
Any VIP's in? Sashimi Steve. Someone from Odd Duck came in and dropped some Kome Bucks on us. Mostly unfamiliar faces.
Comps& Void Detail: $15 kome bucks. One gyu nigiri misring.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: 1868
Projected Sales: not entered
TY Lunch Sales: 1788
+/- : -4% from LY
Lunch Covers: 110
Avg PPA: 16.25
Previous Days Labor %:
Previous Days Comps %:
Weather: Sunny and warm
Any Special events going on?:
Who worked?: Johnny CL, Kate, Sophia, Mandy
Flow of Business, Cuts and Ticket Times: Steady. Picked up at noon and died out. Secondary pop maybe around 1:15-1:30pm. Had a soba salad take about 20 minutes to go out, but that was because between the barrage of tickets the kitchen had to make more on the fly. I cut Kate at 1pm, Sophia at 1:30 and left Mandy on with Johnny to close.
Specials?
3 Staff members that stood out (why/how):
-Ruthy was late by a good hour today. She said she forgot she had to work today.
-Jason stepped in and helped out at the host stand until Ruthy arrived.
-Mandy and Sophia both were great on the floor, dealing with odd requests of customers hoping to customize their meals.
Any VIP's in? Sashimi Steve. Someone from Odd Duck came in and dropped some Kome Bucks on us. Mostly unfamiliar faces.
Comps& Void Detail: $15 kome bucks. One gyu nigiri misring.
R&M needs?:
86'd items/ need more?
Sunday PM Recap 6/28/15
Written By: Leary
LY Dinner Sales: $3719
Projected Sales: $4610 (+$38.55)
TY Dinner Sales: $4648.55
+/- : +$929.55, +25%
Dinner Covers: 168
Avg PPA: $27.67
Previous Days Labor %: 18%
Previous Days Comps %: 3.73% Controllable: 6.24%
Weather: Warm and humid, cloudy at first but clouds cleared by sunset
Any Special events going on?:
Who worked?:
Jason, Clair, Krystin, Sayo, Kate CL, Ruthy H, Miho SA, Hiroe SA
Flow of Business, Cuts and Ticket Times:
Mellow, but steady shift. We had a pretty good line at the door when we opened. Half the restaurant sat right at open. Had a little lull and then a slow wave of customers. Never really went on a wait. mostly full from 7-830, and started to clear out. Cut the cocktail and went 3 on at 830. Had another small pop. Went 2 on at 9. Ticket times were mostly good. Had 1 MIA Gyoza that I had to comp. Table said they never got it, but Hiroe thought she had ran it. No other customer issues.
Specials?
Beeft Tataki- 3
Hijiki Salad- 13
Tempura Spec- 11
T Nigiri Set- 7
All Star Set- 8
3 Staff members that stood out (why/how):
Any VIP's in?
Head Bartender at Drink Well
Samara & Boyfriend
Comps& Void Detail:
1 Customer Kome Bucks
1 Emp Kome Bucks
Emp Day Off For Samara
Kit Error For Missing Gyoza
R&M needs?:
-Scott for ABC is coming in to spray tonight. Called at the end of the shift to confirm.
-Ice from Ice machine is not making whole cubes. Doing that thing where the cubes are partially hollow. We got through the shift,
86'd items/ need more?
-We seem really low on sushi plates. We seemed fine last weekend. Not sure where they all went, but we should order more ASAP.
-Also seemed low on pint glasses on Saturday Night
LY Dinner Sales: $3719
Projected Sales: $4610 (+$38.55)
TY Dinner Sales: $4648.55
+/- : +$929.55, +25%
Dinner Covers: 168
Avg PPA: $27.67
Previous Days Labor %: 18%
Previous Days Comps %: 3.73% Controllable: 6.24%
Weather: Warm and humid, cloudy at first but clouds cleared by sunset
Any Special events going on?:
Who worked?:
Jason, Clair, Krystin, Sayo, Kate CL, Ruthy H, Miho SA, Hiroe SA
Flow of Business, Cuts and Ticket Times:
Mellow, but steady shift. We had a pretty good line at the door when we opened. Half the restaurant sat right at open. Had a little lull and then a slow wave of customers. Never really went on a wait. mostly full from 7-830, and started to clear out. Cut the cocktail and went 3 on at 830. Had another small pop. Went 2 on at 9. Ticket times were mostly good. Had 1 MIA Gyoza that I had to comp. Table said they never got it, but Hiroe thought she had ran it. No other customer issues.
Specials?
Beeft Tataki- 3
Hijiki Salad- 13
Tempura Spec- 11
T Nigiri Set- 7
All Star Set- 8
3 Staff members that stood out (why/how):
Any VIP's in?
Head Bartender at Drink Well
Samara & Boyfriend
Comps& Void Detail:
1 Customer Kome Bucks
1 Emp Kome Bucks
Emp Day Off For Samara
Kit Error For Missing Gyoza
R&M needs?:
-Scott for ABC is coming in to spray tonight. Called at the end of the shift to confirm.
-Ice from Ice machine is not making whole cubes. Doing that thing where the cubes are partially hollow. We got through the shift,
86'd items/ need more?
-We seem really low on sushi plates. We seemed fine last weekend. Not sure where they all went, but we should order more ASAP.
-Also seemed low on pint glasses on Saturday Night
Sunday, June 28, 2015
Saturday PM Recap 6/27/15
Written By: Mike & Leary
LY Dinner Sales: $6850.00
Projected Sales: $6970.00
TY Dinner Sales:$$6441.00
+/- : -$409 and -6%
Dinner Covers:237
Avg PPA:$27.88
Weather: Hot, Humid, Rainy in the begining of the shift, Sunny shortly after open.
Any Special events going on?:
Who worked?:
Jason, Clair, Sayo, Mandy, Dusten CL, Hiroe FR, Jason SA, Samara & Ruthy H, Grace Cktl
Flow of Business, Cuts and Ticket Times: Went on a wait by 545, Grace came in at 7pm to help her have some time to move. Mike and Leary CKTL tell 7pm. times up to 45 min and Ruthy and Samara did a great good tonight creating a flow. party room reservation canceled do to party size of 5. Off the wait by 945 cut down to 1 host 3 servers and cut CKTL, down to 2 servers by 1030pm. No complaints, the team did well. had to buy ice ($16) they couldn't deliver tonight.
we had a ticket for Tako Karaage that hit the table after 35 min. the concern is the fact there was no explanation given by the kitchen. They kitchen seemingly had no sense of urgency, they shrugged it off...Myself and Leary shared the importance of ticket times and sense of urgency. There was 2 tickets in the window...
Specials?
Temp Squash and Zucchini-11
Shishito Pepper-18
Beef Tataki-9
Tsukiji Nigiri Set-9
All Star-9
3 Staff members that stood out (why/how): Grace did a great job again given her situation.
Any VIP's in?
Comps& Void Detail: comp'd to spilled beer under server error. $10 Kome bucks for a guest.
R&M needs?:
86'd items/ need more? SHARE PLATES, MIXING GLASSES, CHOPSTICKS.
LY Dinner Sales: $6850.00
Projected Sales: $6970.00
TY Dinner Sales:$$6441.00
+/- : -$409 and -6%
Dinner Covers:237
Avg PPA:$27.88
Weather: Hot, Humid, Rainy in the begining of the shift, Sunny shortly after open.
Any Special events going on?:
Who worked?:
Jason, Clair, Sayo, Mandy, Dusten CL, Hiroe FR, Jason SA, Samara & Ruthy H, Grace Cktl
Flow of Business, Cuts and Ticket Times: Went on a wait by 545, Grace came in at 7pm to help her have some time to move. Mike and Leary CKTL tell 7pm. times up to 45 min and Ruthy and Samara did a great good tonight creating a flow. party room reservation canceled do to party size of 5. Off the wait by 945 cut down to 1 host 3 servers and cut CKTL, down to 2 servers by 1030pm. No complaints, the team did well. had to buy ice ($16) they couldn't deliver tonight.
we had a ticket for Tako Karaage that hit the table after 35 min. the concern is the fact there was no explanation given by the kitchen. They kitchen seemingly had no sense of urgency, they shrugged it off...Myself and Leary shared the importance of ticket times and sense of urgency. There was 2 tickets in the window...
Specials?
Temp Squash and Zucchini-11
Shishito Pepper-18
Beef Tataki-9
Tsukiji Nigiri Set-9
All Star-9
3 Staff members that stood out (why/how): Grace did a great job again given her situation.
Any VIP's in?
Comps& Void Detail: comp'd to spilled beer under server error. $10 Kome bucks for a guest.
R&M needs?:
86'd items/ need more? SHARE PLATES, MIXING GLASSES, CHOPSTICKS.
Saturday, June 27, 2015
Saturday 6.27.15
Written By: Elizabeth
LY Lunch Sales: $2494
Projected Sales: $2810
TY Lunch Sales: $2185
+/- : -12% and -$625 PS
Lunch Covers: 133
Avg PPA: $16.43
Previous Days Labor %: 18%
Previous Days Comps %: 4.95% 23.09% CTRL because of the $36 guest changed mind on food that the roach runners ordered but left before they could.
Weather: Humid and hot.
Any Special events going on?: Keep Austin Weird Fest starts at 3pm
Who worked?:
Joel, Lindsey, Sophia, Johnny CL. Cindy Hosted, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Slow start. Didn't pick up until 2pm. Had a walk in 16 top that didn't mind splitting up so as they trickled in we put them all over the place: A1 B1 B5 B6 A4 A8. In the end they wanted to pay everyone on one ticket by one person, so we were able to combine all the tickets and do it that way, so at least that was easy. And they were pretty understanding about the seating situation as well .
The only kitchen issue we had was with a frozen Shumai that went out to B4, and then the remake got lost in the shuffle. Eventually they were remade so I boxed them for the guest and they left. They were okay about it.
3 Staff members that stood out (why/how):
-Cindy did well on her first solo hosting shift. She was nervous but handled it well.
-Joel did a great job prebussing his tables today.
Any VIP's in?
Ken. But that was it.
Comps& Void Detail:
R&M needs?:
The guy came to fix the AC today. He adjusted both units but the air return is a 3 ton unit but only has enough return space for 1 ton. So that is to be addressed later. But he also changed the A55 belt but the pully on the make up air is worn and needs to be replaced. Parts of which he didn't have today. They will be back to give a more thorough estimate of the final repair that needs to be made. The duct work is the big one- it needs to be hard piped for better air flow instead of those "octopus arms" that leave most of the AC out and are inefficient.
86'd items/ need more?
LY Lunch Sales: $2494
Projected Sales: $2810
TY Lunch Sales: $2185
+/- : -12% and -$625 PS
Lunch Covers: 133
Avg PPA: $16.43
Previous Days Labor %: 18%
Previous Days Comps %: 4.95% 23.09% CTRL because of the $36 guest changed mind on food that the roach runners ordered but left before they could.
Weather: Humid and hot.
Any Special events going on?: Keep Austin Weird Fest starts at 3pm
Who worked?:
Joel, Lindsey, Sophia, Johnny CL. Cindy Hosted, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Slow start. Didn't pick up until 2pm. Had a walk in 16 top that didn't mind splitting up so as they trickled in we put them all over the place: A1 B1 B5 B6 A4 A8. In the end they wanted to pay everyone on one ticket by one person, so we were able to combine all the tickets and do it that way, so at least that was easy. And they were pretty understanding about the seating situation as well .
The only kitchen issue we had was with a frozen Shumai that went out to B4, and then the remake got lost in the shuffle. Eventually they were remade so I boxed them for the guest and they left. They were okay about it.
3 Staff members that stood out (why/how):
-Cindy did well on her first solo hosting shift. She was nervous but handled it well.
-Joel did a great job prebussing his tables today.
Any VIP's in?
Ken. But that was it.
Comps& Void Detail:
R&M needs?:
The guy came to fix the AC today. He adjusted both units but the air return is a 3 ton unit but only has enough return space for 1 ton. So that is to be addressed later. But he also changed the A55 belt but the pully on the make up air is worn and needs to be replaced. Parts of which he didn't have today. They will be back to give a more thorough estimate of the final repair that needs to be made. The duct work is the big one- it needs to be hard piped for better air flow instead of those "octopus arms" that leave most of the AC out and are inefficient.
86'd items/ need more?
Friday 6.26.15
Written By: Elizabeth & Mike.
LY Lunch Sales:$2414
TY Lunch Sales:$2249
+/- :-4%ly and -$165ps
Lunch Covers:102
Avg PPA:$22.
LY Dinner Sales:$6330
Projected Sales:$6653
TY Dinner Sales:$6470
+/- : -$183 and 1% LY
Dinner Covers:211
Avg PPA:$30.66
Previous Days Labor %:45% due to bi annual training
Previous Days Comps %:0%
Weather:Hot and humid
Any Special events going on?: Equal-Rights for Marriage was passed nation wide today.
Who worked?:
Lunch: ruth, jason, miho, amanda, joel, sayo, kate
Dinner: jason, johny, sophia, dusten, lindseysamara, sigele, grace, jason, ruth.
Flow of Business, Cuts and Ticket Times: Lunch was a mild start cuts made around 1pm. Had 2 ladies on B5 see a cockroach at their table leg, Mike moved them to B2 and went to inform Elizabeth but by the time he got back out of the office they had started to leave. Elizabeth ran out to the ladies but they were not understanding. A gentleman came in 35min after close and insisted we serve him, Elisabeth explained the kitchen and sushi bar were broken down and gave him a few options in-town where to eat. He was condescending and rude, leaving in a huff. dinner started off slow, but picked up around 7pm with a wait shortly after. Grace did a great job cocktail and made a great suggestion to add a water station on the Patio. Cuts made shortly after and held out tell 930 cuts grace and Ruthy with 3 on the floor. Down to Dustin and Johnny for the last hr. the team did a good job.
Specials?
Beef Tataki 5
Shishito Peppers 9
All Star 14
Tsk Set 10
Smokin Sash 9
3 Staff members that stood out (why/how): Sophia did a great job with a party o 9 with omakase. grace is a rock star tonight doing cocktails. Jason did great bussing tables.
Any VIP's in?
AM:
PM:Bill Norris of Alamo Drafthouse
Comps& Void Detail:
R&M needs?:
Finally decided to call another AC company- Petrecelli (I'm butchering the spelling) Came out and looked at the unit around 7pm. He will be back tomorrow to replace the belt on the make-up unit which will help pump air back into the kitchen and he is going to adjust the charge on the unit and make sure all of the coils are properly cooling.
86'd items/ need more?
LY Lunch Sales:$2414
TY Lunch Sales:$2249
+/- :-4%ly and -$165ps
Lunch Covers:102
Avg PPA:$22.
LY Dinner Sales:$6330
Projected Sales:$6653
TY Dinner Sales:$6470
+/- : -$183 and 1% LY
Dinner Covers:211
Avg PPA:$30.66
Previous Days Labor %:45% due to bi annual training
Previous Days Comps %:0%
Weather:Hot and humid
Any Special events going on?: Equal-Rights for Marriage was passed nation wide today.
Who worked?:
Lunch: ruth, jason, miho, amanda, joel, sayo, kate
Dinner: jason, johny, sophia, dusten, lindseysamara, sigele, grace, jason, ruth.
Flow of Business, Cuts and Ticket Times: Lunch was a mild start cuts made around 1pm. Had 2 ladies on B5 see a cockroach at their table leg, Mike moved them to B2 and went to inform Elizabeth but by the time he got back out of the office they had started to leave. Elizabeth ran out to the ladies but they were not understanding. A gentleman came in 35min after close and insisted we serve him, Elisabeth explained the kitchen and sushi bar were broken down and gave him a few options in-town where to eat. He was condescending and rude, leaving in a huff. dinner started off slow, but picked up around 7pm with a wait shortly after. Grace did a great job cocktail and made a great suggestion to add a water station on the Patio. Cuts made shortly after and held out tell 930 cuts grace and Ruthy with 3 on the floor. Down to Dustin and Johnny for the last hr. the team did a good job.
Specials?
Beef Tataki 5
Shishito Peppers 9
All Star 14
Tsk Set 10
Smokin Sash 9
3 Staff members that stood out (why/how): Sophia did a great job with a party o 9 with omakase. grace is a rock star tonight doing cocktails. Jason did great bussing tables.
Any VIP's in?
AM:
PM:Bill Norris of Alamo Drafthouse
Comps& Void Detail:
R&M needs?:
Finally decided to call another AC company- Petrecelli (I'm butchering the spelling) Came out and looked at the unit around 7pm. He will be back tomorrow to replace the belt on the make-up unit which will help pump air back into the kitchen and he is going to adjust the charge on the unit and make sure all of the coils are properly cooling.
86'd items/ need more?
Thursday, June 25, 2015
Thursday 6.25.15
Written By: Elizabeth
Closed for Lunch for a deep clean
LY Dinner Sales: $5066
Projected Sales: $5160
TY Dinner Sales: $5010
+/- : -1% LY and -$150 PS.
Dinner Covers: 174
Avg PPA: $28.79
For being closed for lunch today we only ended -17% for the day which isn't bad at all. LY lunch sales were only $950 which is why I chose today, too.
Previous Days Labor %: 19%
Previous Days Comps %: 5.51% and <1% ctrl
Weather:
Warm, sunny, humid.
Any Special events going on?: nope.
Who worked?: Joel, Sophia, Kate, Miho, Dusten CL. Ruthy Host, Grace CT, Jason FR, Cindy SA
Flow of Business, Cuts and Ticket Times:
Started off okay. We were still kind of reeling from the afternoon deep clean, tidying up odds and ends that were left undone. It was a good thing we got off to a slow start. Also, the dining room smelled of raw fish (big surprise, it's a sushi restaurant) but not in a good way. It was strange. But after the first hour I think it dissipated and the restaurant smelled like it's usual yumminess.
The dining room started to pick up around 6pm when we had a full staff. Went on a wait around 6:30 and came off the wait around 9. The only reso cancelled so we didn't have any other parties on the books for the night. Mostly just 2 and 4 tops tonight. Nothing out of the ordinary. A nice steady flow to the night. Had a lot of tables just taking their time. Sitting for 1:30-1:45. No long ticket times, no burnt or misplated food. Just an overall smooth night.
Specials?
Shishito: 12
All Star 11
Tsk Set 6
Smokin Sash 6
3 Staff members that stood out (why/how):
-Kate didn't seem to have any pep in her step tonight. Just seemed a little sluggish- though I do know she is coming out of a stomach flu of some sort.
-Grace also got in a weird groove tonight and couldn't seem to find her momentum. I helped her out here and there, but we talked after the shift and she said she just couldn't find her rhythm tonight. Just an off night for her.
-Jason always a thorough food runner. He busted his ass helping the kitchen scrub stuff down today too.
It was really great to see the FOH staff helping the BOH staff scrub away at their equipment today. Just as a side note
Any VIP's in?
Well I finally got the name of the neighbors that always tell us about the cars parked on the sidewalk: Nathan and Jennica- and I actually had a great (brief) convo with them about our parking situation. I told them that I really do want to find a solution that works for everyone. They reassured me that they meant us no harm, that they love what we do and love coming here, and when they tell us about the folks on the sidewalk it's only as a courtesy. Not only that but they don't even live on 50th, they live on 49 and a half street (the one between Tysons and The Donut Shop!) And while I kept things brief and light and airy with them (lots of smiles) I did mention that there are other restaurants opening here that will also need to utilize space to park. And in my own special way noted that it's just such a booming area. To which they said "yeah we bought our house 2 years ago and the value has skyrocketed. but that's why we wanted to move to this area, because of all the restaurants that would pop up" Which is a total juxtaposition to me. I was baffled and just wanted to say "then what did you expect!?" But I just smiled and said, we'll find a middle ground eventually. They weren't staying for dinner, but rather to just pop in and say something about the car on the sidewalk (also, to which, I told them it is one of my pet peeves to see that happen- and we all had a good laugh about it)
So I guess they're not really regulars, but I sure see them regularly enough to know them. And now we know their names.
Then Gwen the regular that looks like Girl with the Dragon Tattoo girl came in with her bf/hubby and sat at S1. Nice to see them again.
Dorsey was in solo for dinner. nice to see her.
And S2 a regular that Take has known since Mushishino, as well as Julian of the same named Salon.
(BTW S2 was here solo. S1 got sat later....and they left together...ohh lala)
Comps& Void Detail:
voided a diet coke no made
voided apple gyoza- 86
R&M needs?:
86'd items/ need more?
I asked Toshi to pick up more straws at RD tomorrow.
Closed for Lunch for a deep clean
LY Dinner Sales: $5066
Projected Sales: $5160
TY Dinner Sales: $5010
+/- : -1% LY and -$150 PS.
Dinner Covers: 174
Avg PPA: $28.79
For being closed for lunch today we only ended -17% for the day which isn't bad at all. LY lunch sales were only $950 which is why I chose today, too.
Previous Days Labor %: 19%
Previous Days Comps %: 5.51% and <1% ctrl
Weather:
Warm, sunny, humid.
Any Special events going on?: nope.
Who worked?: Joel, Sophia, Kate, Miho, Dusten CL. Ruthy Host, Grace CT, Jason FR, Cindy SA
Flow of Business, Cuts and Ticket Times:
Started off okay. We were still kind of reeling from the afternoon deep clean, tidying up odds and ends that were left undone. It was a good thing we got off to a slow start. Also, the dining room smelled of raw fish (big surprise, it's a sushi restaurant) but not in a good way. It was strange. But after the first hour I think it dissipated and the restaurant smelled like it's usual yumminess.
The dining room started to pick up around 6pm when we had a full staff. Went on a wait around 6:30 and came off the wait around 9. The only reso cancelled so we didn't have any other parties on the books for the night. Mostly just 2 and 4 tops tonight. Nothing out of the ordinary. A nice steady flow to the night. Had a lot of tables just taking their time. Sitting for 1:30-1:45. No long ticket times, no burnt or misplated food. Just an overall smooth night.
Specials?
Shishito: 12
All Star 11
Tsk Set 6
Smokin Sash 6
3 Staff members that stood out (why/how):
-Kate didn't seem to have any pep in her step tonight. Just seemed a little sluggish- though I do know she is coming out of a stomach flu of some sort.
-Grace also got in a weird groove tonight and couldn't seem to find her momentum. I helped her out here and there, but we talked after the shift and she said she just couldn't find her rhythm tonight. Just an off night for her.
-Jason always a thorough food runner. He busted his ass helping the kitchen scrub stuff down today too.
It was really great to see the FOH staff helping the BOH staff scrub away at their equipment today. Just as a side note
Any VIP's in?
Well I finally got the name of the neighbors that always tell us about the cars parked on the sidewalk: Nathan and Jennica- and I actually had a great (brief) convo with them about our parking situation. I told them that I really do want to find a solution that works for everyone. They reassured me that they meant us no harm, that they love what we do and love coming here, and when they tell us about the folks on the sidewalk it's only as a courtesy. Not only that but they don't even live on 50th, they live on 49 and a half street (the one between Tysons and The Donut Shop!) And while I kept things brief and light and airy with them (lots of smiles) I did mention that there are other restaurants opening here that will also need to utilize space to park. And in my own special way noted that it's just such a booming area. To which they said "yeah we bought our house 2 years ago and the value has skyrocketed. but that's why we wanted to move to this area, because of all the restaurants that would pop up" Which is a total juxtaposition to me. I was baffled and just wanted to say "then what did you expect!?" But I just smiled and said, we'll find a middle ground eventually. They weren't staying for dinner, but rather to just pop in and say something about the car on the sidewalk (also, to which, I told them it is one of my pet peeves to see that happen- and we all had a good laugh about it)
So I guess they're not really regulars, but I sure see them regularly enough to know them. And now we know their names.
Then Gwen the regular that looks like Girl with the Dragon Tattoo girl came in with her bf/hubby and sat at S1. Nice to see them again.
Dorsey was in solo for dinner. nice to see her.
And S2 a regular that Take has known since Mushishino, as well as Julian of the same named Salon.
(BTW S2 was here solo. S1 got sat later....and they left together...ohh lala)
Comps& Void Detail:
voided a diet coke no made
voided apple gyoza- 86
R&M needs?:
86'd items/ need more?
I asked Toshi to pick up more straws at RD tomorrow.
Wednesday, June 24, 2015
Wednesday Recap 6/24/15
Written By: Leary
LY Dinner Sales: $4101
Projected Sales: $4689 (+$471.22)
TY Dinner Sales: $5160.22
+/- : +$1059.22, +26%
Dinner Covers: 170
Avg PPA: $30.35
Weather: Warm, pretty sunset, mid 80s
Any Special events going on?:
Who worked?:
Krystin, Lindsey, Sayo, Miho Sophia Cl, Samara w/ Cindy H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Really slow start, but steady flow of tables and 2 parties at 20. We did eventually hit a small wait around 820. Stayed steady and mostly full until 940, and then went 1 on for the last 20 minutes. Ticket times were good. No customer issues.
Specials?
Temp Spec-6
Curried Eggplant-2
Shishito-9
T Nigiri Set-6
Smokin Sashimi- 3
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
1/2 off for a Ika Yaki that a table didn't like, but had eaten half.
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $4101
Projected Sales: $4689 (+$471.22)
TY Dinner Sales: $5160.22
+/- : +$1059.22, +26%
Dinner Covers: 170
Avg PPA: $30.35
Weather: Warm, pretty sunset, mid 80s
Any Special events going on?:
Who worked?:
Krystin, Lindsey, Sayo, Miho Sophia Cl, Samara w/ Cindy H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Really slow start, but steady flow of tables and 2 parties at 20. We did eventually hit a small wait around 820. Stayed steady and mostly full until 940, and then went 1 on for the last 20 minutes. Ticket times were good. No customer issues.
Specials?
Temp Spec-6
Curried Eggplant-2
Shishito-9
T Nigiri Set-6
Smokin Sashimi- 3
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
1/2 off for a Ika Yaki that a table didn't like, but had eaten half.
R&M needs?:
86'd items/ need more?
Wed. 6/24/15 AM recap
Written By: Dusten
LY Lunch Sales: 1369
Projected Sales: 1671
TY Lunch Sales: 1799
+/- : $128 over projected, 31% over LY
Lunch Covers: 99
Avg PPA: 18.17
Previous Days Labor %: 20%
Previous Days Comps %: 0% uncontollable
Weather: Humid and warm
Any Special events going on?:
Who worked?: Krystin, Lindsey, Kate, Johnny CL, Sigele FR, Miho SA and Samara H
Flow of Business, Cuts and Ticket Times: kinda slow. We nearly filled up but not quite. No ticket time issues. Smooth sailing through calm seas. I cut down to two at 1:30pm. Johnny had only a single person in his section so I cut Kate five minutes later. We had enough people walk in to sustain him with over whelming, so I think it worked out.
Specials?
3 Staff members that stood out (why/how):
-Miho is coming along nicely as an SA. She understands that her job essentially is to never stop moving. She is attentive and getting quicker without sacrificing quality in her work. I think it was Mike that mentioned the idea of giving SA's an apron to keep napkins and chopsticks to eliminate so much time and traffic gathering those things from the host stand. Maybe we can figure out a way to do this without wrinkling the napkins and keep the chopsticks clean?
-I saw Krystin in particular carry drink pitchers several times and looking out for others sections.
-Johnny did a solid job handling the last few tables on his own. I made cuts somewhat early because he had next to nothing at 1:30.
Any VIP's in? Kenny and his brother. Johnny- has come in for lunch pretty regular, very particular and always looks mad, even when he's telling you a joke. Asian couple that comes in frequently for lunch. I think he is a doctor?
Comps& Void Detail: takowasa nigiri with quial egg- guest changed mind, hiyashi chuka- guest changed mind
R&M needs?: guys came out and poured the concrete. They said they'd email Elizabeth an invoice. I wrote a check to them for $3300 and left their card directly in front of the computer monitor.
86'd items/ need more? we could stand to get more teaspoons. Kate pointed out that we are running low.
LY Lunch Sales: 1369
Projected Sales: 1671
TY Lunch Sales: 1799
+/- : $128 over projected, 31% over LY
Lunch Covers: 99
Avg PPA: 18.17
Previous Days Labor %: 20%
Previous Days Comps %: 0% uncontollable
Weather: Humid and warm
Any Special events going on?:
Who worked?: Krystin, Lindsey, Kate, Johnny CL, Sigele FR, Miho SA and Samara H
Flow of Business, Cuts and Ticket Times: kinda slow. We nearly filled up but not quite. No ticket time issues. Smooth sailing through calm seas. I cut down to two at 1:30pm. Johnny had only a single person in his section so I cut Kate five minutes later. We had enough people walk in to sustain him with over whelming, so I think it worked out.
Specials?
3 Staff members that stood out (why/how):
-Miho is coming along nicely as an SA. She understands that her job essentially is to never stop moving. She is attentive and getting quicker without sacrificing quality in her work. I think it was Mike that mentioned the idea of giving SA's an apron to keep napkins and chopsticks to eliminate so much time and traffic gathering those things from the host stand. Maybe we can figure out a way to do this without wrinkling the napkins and keep the chopsticks clean?
-I saw Krystin in particular carry drink pitchers several times and looking out for others sections.
-Johnny did a solid job handling the last few tables on his own. I made cuts somewhat early because he had next to nothing at 1:30.
Any VIP's in? Kenny and his brother. Johnny- has come in for lunch pretty regular, very particular and always looks mad, even when he's telling you a joke. Asian couple that comes in frequently for lunch. I think he is a doctor?
Comps& Void Detail: takowasa nigiri with quial egg- guest changed mind, hiyashi chuka- guest changed mind
R&M needs?: guys came out and poured the concrete. They said they'd email Elizabeth an invoice. I wrote a check to them for $3300 and left their card directly in front of the computer monitor.
86'd items/ need more? we could stand to get more teaspoons. Kate pointed out that we are running low.
Tuesday Recap 6/23/15
Written By: Leary
LY Lunch Sales: $1036
Projected Sales: $1418 (+$335.40)
TY Lunch Sales: $1753.40
+/- : $717.40, +69%
Lunch Covers: 105
Avg PPA: $16.70
LY Dinner Sales: $0.00 (employee outing?)
Projected Sales: $3861 (-$537.80)
TY Dinner Sales: $3323.20
+/- :
Dinner Covers: 127
Avg PPA: $26.17
Previous Days Labor %: 14%
Previous Days Comps %: 4.87% Controllable: 1.47%
Weather: Hot, cloudy, and then sunny, and then 5 minutes of hard rain, and then really sunny, low 90s to mid 80s
Any Special events going on?:
Who worked?:
Clair, Lindsey, Krystin, Johnny CL, Miho SA, Jason H, Sigele FR
Clair, Lindsey, Krystin, Stephanie Cl (Kate was sick so 4 on),
Flow of Business, Cuts and Ticket Times:
Lunch had a couple of decent pops. Normal 12-1230, and another after cuts around 115-145. Went 2 on at 1. Johnny handled the pop well, and stayed organized. Mike got some decent practice at floor support, and handled it easily. Ticket times were solid, and no customer issues.
Dinner was one of the slowest I've worked in awhile. I was a little worried about being 4 on with Kate being sick because Tuesdays have been pretty busy for us lately, but it was so slow that lunch sections were a breeze. Never went on a wait, and sushi bar never came close to filling up. Thought for sure we'd fill up by 8, but gave up and 3 on at 830, 2 on at 9, and 1 on at 930. Stephanie's sales ended up being pretty decent despite the slow start. Wish Cindy would have gotten more practice at the host stand, but she's got one more train at the host stand with Samara tomorrow. Had some free time to talk to new customers, and discuss some finer points about the position with Mike. Ticket times were great. No customer issues.
Specials?
Tempura Spec-9
Curried Eggplant-8
Hijiki Salad-5
All Star-2
T Nigiri Set-3
Smoking Sashimi-1
3 Staff members that stood out (why/how):
-Johnny handled his close well and stayed organized
-Stephanie did a solid job being a last minute closer, and had a great attitude as usual
-Clair's overall attitude has been so much more positive lately. Happy to see the turnaround.
Any VIP's in?
Neil
Kaila
Comps& Void Detail:
Kome Bucks
Training Meal
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1036
Projected Sales: $1418 (+$335.40)
TY Lunch Sales: $1753.40
+/- : $717.40, +69%
Lunch Covers: 105
Avg PPA: $16.70
LY Dinner Sales: $0.00 (employee outing?)
Projected Sales: $3861 (-$537.80)
TY Dinner Sales: $3323.20
+/- :
Dinner Covers: 127
Avg PPA: $26.17
Previous Days Labor %: 14%
Previous Days Comps %: 4.87% Controllable: 1.47%
Weather: Hot, cloudy, and then sunny, and then 5 minutes of hard rain, and then really sunny, low 90s to mid 80s
Any Special events going on?:
Who worked?:
Clair, Lindsey, Krystin, Johnny CL, Miho SA, Jason H, Sigele FR
Clair, Lindsey, Krystin, Stephanie Cl (Kate was sick so 4 on),
Flow of Business, Cuts and Ticket Times:
Lunch had a couple of decent pops. Normal 12-1230, and another after cuts around 115-145. Went 2 on at 1. Johnny handled the pop well, and stayed organized. Mike got some decent practice at floor support, and handled it easily. Ticket times were solid, and no customer issues.
Dinner was one of the slowest I've worked in awhile. I was a little worried about being 4 on with Kate being sick because Tuesdays have been pretty busy for us lately, but it was so slow that lunch sections were a breeze. Never went on a wait, and sushi bar never came close to filling up. Thought for sure we'd fill up by 8, but gave up and 3 on at 830, 2 on at 9, and 1 on at 930. Stephanie's sales ended up being pretty decent despite the slow start. Wish Cindy would have gotten more practice at the host stand, but she's got one more train at the host stand with Samara tomorrow. Had some free time to talk to new customers, and discuss some finer points about the position with Mike. Ticket times were great. No customer issues.
Specials?
Tempura Spec-9
Curried Eggplant-8
Hijiki Salad-5
All Star-2
T Nigiri Set-3
Smoking Sashimi-1
3 Staff members that stood out (why/how):
-Johnny handled his close well and stayed organized
-Stephanie did a solid job being a last minute closer, and had a great attitude as usual
-Clair's overall attitude has been so much more positive lately. Happy to see the turnaround.
Any VIP's in?
Neil
Kaila
Comps& Void Detail:
Kome Bucks
Training Meal
R&M needs?:
86'd items/ need more?
Tuesday, June 23, 2015
Monday Recap 6/22/15
Written By: Leary
LY Lunch Sales: $1430
Projected Sales: $1648 (-$142.85)
TY Lunch Sales: $1505
+/- : +$75.15
Lunch Covers: 95
Avg PPA: $15.84
LY Dinner Sales: $4056
Projected Sales: $4371 (-$373.95)
TY Dinner Sales: $3997.05
+/- : -$58.95, -1%
Dinner Covers: 169
Avg PPA: $23.65
Previous Days Labor %: 16.53%
Previous Days Comps %: 4.35% Controllable: 0%
Weather: Cloudy & Muggy, low 90s to mid 80s
Any Special events going on?:
Who worked?:
Joel, Mandy, Krystin, Johnny Cl, Sigele SA, Ruthy H, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. Had a small pop at 1230 and had 1 table wait. Went 2 on at 1. Had a handful of tables over the next 40 minutes, and nothing for the last 20. Ticket times were good. No customer issues.
Dinner had a weird start with a 12 top reservation that grew to 14 + a highchair. Offered them B1 for spill over, but didn't want to sit at different tables. Offered to move them to the back B's, but they wanted the party room. Decided to just stand around the entrance and table and insist Kate play cocktail. It was a slow first hour, and 4 people ended up leaving around 545 so eventually everyone settled into a normal service. It stayed slow for awhile, but we picked up and went on a small wait around 8. Had 1 in and one out and stayed full for about an hour. Went 3 on at 9, and 2 on at 915. Had about 8 tables walk in over the next 20 minutes. Jason and Joel handled it well. Nothing after 945. Cut Ruthy at 945. Ticket times were good. No customer issues.
Specials?
all star 8
tsukiji 3
smoking sashimi 4
temp 11
curried eggplant 4
green tomato katsu 5
3 Staff members that stood out (why/how):
Any VIP's in?
Elizabeth & Aaron
Kris Janes
Yellow Jacket kids
Comps& Void Detail:
SIN
Kome Bucks
Had to comp Gift Card amount because the card wouldn't read, but would show the amount
Emp Day Off
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1430
Projected Sales: $1648 (-$142.85)
TY Lunch Sales: $1505
+/- : +$75.15
Lunch Covers: 95
Avg PPA: $15.84
LY Dinner Sales: $4056
Projected Sales: $4371 (-$373.95)
TY Dinner Sales: $3997.05
+/- : -$58.95, -1%
Dinner Covers: 169
Avg PPA: $23.65
Previous Days Labor %: 16.53%
Previous Days Comps %: 4.35% Controllable: 0%
Weather: Cloudy & Muggy, low 90s to mid 80s
Any Special events going on?:
Who worked?:
Joel, Mandy, Krystin, Johnny Cl, Sigele SA, Ruthy H, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was really slow. Had a small pop at 1230 and had 1 table wait. Went 2 on at 1. Had a handful of tables over the next 40 minutes, and nothing for the last 20. Ticket times were good. No customer issues.
Dinner had a weird start with a 12 top reservation that grew to 14 + a highchair. Offered them B1 for spill over, but didn't want to sit at different tables. Offered to move them to the back B's, but they wanted the party room. Decided to just stand around the entrance and table and insist Kate play cocktail. It was a slow first hour, and 4 people ended up leaving around 545 so eventually everyone settled into a normal service. It stayed slow for awhile, but we picked up and went on a small wait around 8. Had 1 in and one out and stayed full for about an hour. Went 3 on at 9, and 2 on at 915. Had about 8 tables walk in over the next 20 minutes. Jason and Joel handled it well. Nothing after 945. Cut Ruthy at 945. Ticket times were good. No customer issues.
Specials?
all star 8
tsukiji 3
smoking sashimi 4
temp 11
curried eggplant 4
green tomato katsu 5
3 Staff members that stood out (why/how):
Any VIP's in?
Elizabeth & Aaron
Kris Janes
Yellow Jacket kids
Comps& Void Detail:
SIN
Kome Bucks
Had to comp Gift Card amount because the card wouldn't read, but would show the amount
Emp Day Off
R&M needs?:
86'd items/ need more?
Sunday, June 21, 2015
Sunday 6/21/15 PM recap.
Written By: Dusten
LY Dinner Sales: 3312
Projected Sales: 4350
TY Dinner Sales: 5366
+/- : 62% up from LY and $1016 over LY
Dinner Covers: 183
Avg PPA: 29.32
Weather: Humid and rainy
Any Special events going on?: Kazu's Birthday!! Oh, and Father's Day
Who worked?: Joel, Krystin, Mandy, Sayo, Camacho CL, Jason SA, Ruthy H, Hiroe FR and Grace cocktail.
Flow of Business, Cuts and Ticket Times: Started out like a holiday and ended like an average Sunday dinner. Nearly filled up at open. Went on a wait until about 8pm. Weather looked pretty menacing and I think some people opted to stay in for dinner. Seating everyone right away cause the night to go in waves for a good minute and backed up rolls and the kitchen. Some ticket items approached 30 minutes. Most everyone was understanding about the delay. I cut Grace at 8:15pm, Joel and Krystin at 8:30pm, Mandy at 9pm and Sayo at 9:30pm.
Specials? Tomato Katsu 11, Curried Egg Plant 13, Tempura special 11, tsukiji set 10, Smoking sashimi 11
3 Staff members that stood out (why/how):- Joel great attitude working a long day. He did some prep work between his serving shifts.
Everyone did what they needed to get done really. Ruthy was a boss at the host stand. Saw lots of smiling faces leaving everyone's sections.
Any VIP's in? I didn't recognize anyone. Lots' of Pops.
Comps& Void Detail: voided maguro sashimi, one ramune due to 86, tekka and unagi maki- guest changed mind.
R&M needs?:
86'd items/ need more? Ramune
LY Dinner Sales: 3312
Projected Sales: 4350
TY Dinner Sales: 5366
+/- : 62% up from LY and $1016 over LY
Dinner Covers: 183
Avg PPA: 29.32
Weather: Humid and rainy
Any Special events going on?: Kazu's Birthday!! Oh, and Father's Day
Who worked?: Joel, Krystin, Mandy, Sayo, Camacho CL, Jason SA, Ruthy H, Hiroe FR and Grace cocktail.
Flow of Business, Cuts and Ticket Times: Started out like a holiday and ended like an average Sunday dinner. Nearly filled up at open. Went on a wait until about 8pm. Weather looked pretty menacing and I think some people opted to stay in for dinner. Seating everyone right away cause the night to go in waves for a good minute and backed up rolls and the kitchen. Some ticket items approached 30 minutes. Most everyone was understanding about the delay. I cut Grace at 8:15pm, Joel and Krystin at 8:30pm, Mandy at 9pm and Sayo at 9:30pm.
Specials? Tomato Katsu 11, Curried Egg Plant 13, Tempura special 11, tsukiji set 10, Smoking sashimi 11
3 Staff members that stood out (why/how):- Joel great attitude working a long day. He did some prep work between his serving shifts.
Everyone did what they needed to get done really. Ruthy was a boss at the host stand. Saw lots of smiling faces leaving everyone's sections.
Any VIP's in? I didn't recognize anyone. Lots' of Pops.
Comps& Void Detail: voided maguro sashimi, one ramune due to 86, tekka and unagi maki- guest changed mind.
R&M needs?:
86'd items/ need more? Ramune
Sunday AM 6.21.15 Fathers Day
Written By: Elizabeth
LY Lunch Sales: $1345
Projected Sales: $1843
TY Lunch Sales: $2516
+/- :87% over LY, $673 over projected
Lunch Covers:151
Avg PPA:16.66
Previous Days Labor %: 18.05%
Previous Days Comps %: 3.38%
Weather: Runny Muggy.
Any Special events going on?: Fathers Day
Who worked?: Joel, kate, Stephanie, Clair CL. Ruthy Host, Cindy SA, Jason SA
Flow of Business, Cuts and Ticket Times:
Filled up within 20 minutes of opening, which put a huge strain on the kitchen and we had 25 minute ticket times. Had a kids plate take 25 minutes, Bentos were taking 30. It was a really rough start. Mike and I talked after the madness settled down around 1:30 and talked about maybe starting to think about opening at 11am. I know it's another long day for a lot of people, but I think it may be the best option so that the kitchen isn't getting completely buried.
Anyhow, we stayed consistently busy into the afternoon. Had a few walk in 6 and 7 tops, walk in 5 tops. Stayed on a wait until a little after 2. Died down around 2:40. Cut Joel at 2:30, went 2 on at 2:45
3 Staff members that stood out (why/how):
- Ruthy handled the crowd very well for the craziness that
Any VIP's in?
David and Ruby (the guy and the little girl that always come in that I never know their names! Mike introduced himself! This will be a great way for us to reaquaint ourselves with regulars should we forget their names. Success :) )
John Smith- really, that's his name- he hosts (or hosted?) Geeks Who Drink at the Highball, back in my day and I think still. He was in with his wife.
Comps& Void Detail:
FNF Pork Belly for John.
Void Saba Box, guest changed mind-
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1345
Projected Sales: $1843
TY Lunch Sales: $2516
+/- :87% over LY, $673 over projected
Lunch Covers:151
Avg PPA:16.66
Previous Days Labor %: 18.05%
Previous Days Comps %: 3.38%
Weather: Runny Muggy.
Any Special events going on?: Fathers Day
Who worked?: Joel, kate, Stephanie, Clair CL. Ruthy Host, Cindy SA, Jason SA
Flow of Business, Cuts and Ticket Times:
Filled up within 20 minutes of opening, which put a huge strain on the kitchen and we had 25 minute ticket times. Had a kids plate take 25 minutes, Bentos were taking 30. It was a really rough start. Mike and I talked after the madness settled down around 1:30 and talked about maybe starting to think about opening at 11am. I know it's another long day for a lot of people, but I think it may be the best option so that the kitchen isn't getting completely buried.
Anyhow, we stayed consistently busy into the afternoon. Had a few walk in 6 and 7 tops, walk in 5 tops. Stayed on a wait until a little after 2. Died down around 2:40. Cut Joel at 2:30, went 2 on at 2:45
3 Staff members that stood out (why/how):
- Ruthy handled the crowd very well for the craziness that
Any VIP's in?
David and Ruby (the guy and the little girl that always come in that I never know their names! Mike introduced himself! This will be a great way for us to reaquaint ourselves with regulars should we forget their names. Success :) )
John Smith- really, that's his name- he hosts (or hosted?) Geeks Who Drink at the Highball, back in my day and I think still. He was in with his wife.
Comps& Void Detail:
FNF Pork Belly for John.
Void Saba Box, guest changed mind-
R&M needs?:
86'd items/ need more?
Saturday, June 20, 2015
Saturday 6.20.15
Written By: Elizabeth
LY Lunch Sales: $2117
Projected Sales: $2260
TY Lunch Sales: $2192
+/- : +4% LY but short just $68 from projected sales.
Lunch Covers: 120
Avg PPA: $18.27
LY Dinner Sales: $6253
Projected Sales: $7892
TY Dinner Sales: $6575
+/- : +5% LY and -$1317 PS (projected high due to the high sales the last 2 weekends)
Dinner Covers: 245
Avg PPA: $26.84
Previous Days Labor %: 14.38%
Previous Days Comps %: 4.50% with 5.88% CTRL
Weather: Overcast, sunny at times. Humid humid humid
Any Special events going on?:
Who worked?:
Lunch: Joel, Krystin, Clair, Johnny CL. Samara Host TR Cindy. Kaori SA, Hiroe FR
Dinner: Lindsey, Sayo, Mandy, kate, Dusten CL. Grace CT. Samara/Ruthy Host, Jason SA, Hiroe FR.
Flow of Business, Cuts and Ticket Times:
Lunch: Slow all day. thought it would pick up by 1:30/2pm, and while we were almost full around 1:45, the sushi bar was still empty. So we cut Joel at that time, hung on to Krystin in the back B's just in case we got the 2pm rush, but it still never happened. It died down, and we went 2 on at 2:30 and 1 on at 2:45. Nothing much to mention. Everyone did their daily duty. Good attitudes all around.
Dinner: Busy right from the start. Went on a wait at 5:45 and got off the wait around 10pm. It was steady busy all night- and there were points where we thought we would be off the wait with only 4 parties waiting, but then the list built back up again. Waves upon waves. Thought the rain would scare folks off, but uh, it never rained after the initial shower around 6pm. I looked at the radar and it said that around 8:45 it was going to pour...never did. So we stayed busy. No major issues all night, but I did feel like every time I turned around someone was asking me for something. Feels good to be needed, right?
Specials?
Curried Eggplant 7
Fried Green Toms 11
Temp Zucchini 18
Tsk Set 6
Japanese Uni 4
Bitches Brew (a staff favorite too!) 40
3 Staff members that stood out (why/how):
-Joel scrubbed out the hand washing sink while it was slow during Lunch.
-Sayo is always a pleasure to work with. Happy go lucky attitude and willing to help out. She switched cuts with Lindsey because she wasn't feeling well, and took 3rd cut even though she opened.
Any VIP's in?
AM: Fastball guy with his kid and a lady
PM: Kenny was in early on in the evening, but after that, no familiar faces.
Comps& Void Detail:
void Kome Tamago, Guest Changed mind.
voided a few items that mysteriously appeared on one of Dusten's sushi bar tickets. They were from his other table but something happened when he printed the check and it went to another table of his? Very odd.
Kome Promo Bucks for kates A3
Bday dessert
FNF for A5 a friend of Take
R&M
Manny the plumber will be out tomorrow morning at 9:30 to take the drain pipe off, run a large snake through it and reaffix a new pipe, and also one that doesn't sag down like our current one
86'd items/ need more?
tea candles (ordering more on amazon- they'll be here this week) and crayons (ordered them too- should arrive soon)
LY Lunch Sales: $2117
Projected Sales: $2260
TY Lunch Sales: $2192
+/- : +4% LY but short just $68 from projected sales.
Lunch Covers: 120
Avg PPA: $18.27
LY Dinner Sales: $6253
Projected Sales: $7892
TY Dinner Sales: $6575
+/- : +5% LY and -$1317 PS (projected high due to the high sales the last 2 weekends)
Dinner Covers: 245
Avg PPA: $26.84
Previous Days Labor %: 14.38%
Previous Days Comps %: 4.50% with 5.88% CTRL
Weather: Overcast, sunny at times. Humid humid humid
Any Special events going on?:
Who worked?:
Lunch: Joel, Krystin, Clair, Johnny CL. Samara Host TR Cindy. Kaori SA, Hiroe FR
Dinner: Lindsey, Sayo, Mandy, kate, Dusten CL. Grace CT. Samara/Ruthy Host, Jason SA, Hiroe FR.
Flow of Business, Cuts and Ticket Times:
Lunch: Slow all day. thought it would pick up by 1:30/2pm, and while we were almost full around 1:45, the sushi bar was still empty. So we cut Joel at that time, hung on to Krystin in the back B's just in case we got the 2pm rush, but it still never happened. It died down, and we went 2 on at 2:30 and 1 on at 2:45. Nothing much to mention. Everyone did their daily duty. Good attitudes all around.
Dinner: Busy right from the start. Went on a wait at 5:45 and got off the wait around 10pm. It was steady busy all night- and there were points where we thought we would be off the wait with only 4 parties waiting, but then the list built back up again. Waves upon waves. Thought the rain would scare folks off, but uh, it never rained after the initial shower around 6pm. I looked at the radar and it said that around 8:45 it was going to pour...never did. So we stayed busy. No major issues all night, but I did feel like every time I turned around someone was asking me for something. Feels good to be needed, right?
Specials?
Curried Eggplant 7
Fried Green Toms 11
Temp Zucchini 18
Tsk Set 6
Japanese Uni 4
Bitches Brew (a staff favorite too!) 40
3 Staff members that stood out (why/how):
-Joel scrubbed out the hand washing sink while it was slow during Lunch.
-Sayo is always a pleasure to work with. Happy go lucky attitude and willing to help out. She switched cuts with Lindsey because she wasn't feeling well, and took 3rd cut even though she opened.
Any VIP's in?
AM: Fastball guy with his kid and a lady
PM: Kenny was in early on in the evening, but after that, no familiar faces.
Comps& Void Detail:
void Kome Tamago, Guest Changed mind.
voided a few items that mysteriously appeared on one of Dusten's sushi bar tickets. They were from his other table but something happened when he printed the check and it went to another table of his? Very odd.
Kome Promo Bucks for kates A3
Bday dessert
FNF for A5 a friend of Take
R&M
Manny the plumber will be out tomorrow morning at 9:30 to take the drain pipe off, run a large snake through it and reaffix a new pipe, and also one that doesn't sag down like our current one
86'd items/ need more?
tea candles (ordering more on amazon- they'll be here this week) and crayons (ordered them too- should arrive soon)
Friday PM Recap 6/19/15
Written By: Leary
LY Dinner Sales: $6742
Projected Sales: $6975 (-$470)
TY Dinner Sales: $7445
+/- : +$703, +10%
Dinner Covers: 227
Avg PPA: $32.80
Weather: Warm and Humid, upper to mid 80s
Any Special events going on?:
Who worked?:
Jason, Krystin, Sayo, Johnny, Dusten Cl, Jason SA, Samara & Ruthy H, Sigele FR
Flow of Business, Cuts and Ticket Times:
Felt a little calm for a Friday. Mellow happy hour. Trickled onto a wait by 630. Got up to a 45-50 minute wait at the peak. Party room was only sat once tonight. Died out kind of early tonight. Went down to a 20 minute by 9. Cut the cocktail. Came off the wait by 930. We had a steady flow, but it died out a lot by 10. I went 2 on, and we proceeded to get 12 tables in the next 10 minutes, and went back onto a wait. Had another 5 tables walk in shortly after. Had to bring Sayo back on. Stayed steady until close. Had some 30 minute rolls during the bulk of the pops, but no issue from it. No customer issues.
Specials?
Temp Squash & Zucc- 13
Curried Eggplant- 7
Fried Green Toms- 12
T Nigiri Set- 8
All Star- 16
Japanese Uni- 25
3 Staff members that stood out (why/how):
-Samara & Ruthy are such a solid team at the host stand.
-Johnny did well in the back As tonight.
-Dusten killed it in sales tonight. Broke $2000 with ease.
Any VIP's in?
Eileen and her brother came for her bday
Rachel & Carlos
Comps& Void Detail:
2 10% Bday Promos
4 Kome Bucks redeemed
Emp Day Off for Eileen
Dusten gave Carlos & Rachel a small discount because their sashimi plate was missing saba because we were 86'd
R&M needs?:
86'd items/ need more?
Looks like Prudential forgot to deliver trash bags. We will definitely need more for tomorrow.
Ran out of CO2 tonight. Had to 86 Asahi.
LY Dinner Sales: $6742
Projected Sales: $6975 (-$470)
TY Dinner Sales: $7445
+/- : +$703, +10%
Dinner Covers: 227
Avg PPA: $32.80
Weather: Warm and Humid, upper to mid 80s
Any Special events going on?:
Who worked?:
Jason, Krystin, Sayo, Johnny, Dusten Cl, Jason SA, Samara & Ruthy H, Sigele FR
Flow of Business, Cuts and Ticket Times:
Felt a little calm for a Friday. Mellow happy hour. Trickled onto a wait by 630. Got up to a 45-50 minute wait at the peak. Party room was only sat once tonight. Died out kind of early tonight. Went down to a 20 minute by 9. Cut the cocktail. Came off the wait by 930. We had a steady flow, but it died out a lot by 10. I went 2 on, and we proceeded to get 12 tables in the next 10 minutes, and went back onto a wait. Had another 5 tables walk in shortly after. Had to bring Sayo back on. Stayed steady until close. Had some 30 minute rolls during the bulk of the pops, but no issue from it. No customer issues.
Specials?
Temp Squash & Zucc- 13
Curried Eggplant- 7
Fried Green Toms- 12
T Nigiri Set- 8
All Star- 16
Japanese Uni- 25
3 Staff members that stood out (why/how):
-Samara & Ruthy are such a solid team at the host stand.
-Johnny did well in the back As tonight.
-Dusten killed it in sales tonight. Broke $2000 with ease.
Any VIP's in?
Eileen and her brother came for her bday
Rachel & Carlos
Comps& Void Detail:
2 10% Bday Promos
4 Kome Bucks redeemed
Emp Day Off for Eileen
Dusten gave Carlos & Rachel a small discount because their sashimi plate was missing saba because we were 86'd
R&M needs?:
86'd items/ need more?
Looks like Prudential forgot to deliver trash bags. We will definitely need more for tomorrow.
Ran out of CO2 tonight. Had to 86 Asahi.
Friday, June 19, 2015
Friday AM 6.19.15
Written By: Elizabeth
LY Lunch Sales: $1907
Projected Sales: $2160
TY Lunch Sales: $2317
+/- : 21% LY and +$157 PS
Lunch Covers: 132
Avg PPA:
Previous Days Labor %: 14.82%
Previous Days Comps %: 4.34% and 0% Ctrl
Weather: Muggy, rainy off and on
Any Special events going on?: Nope
Who worked?: Jason, Lindsey, Joel, Kate CL.
Flow of Business, Cuts and Ticket Times:
Well it was a rocky start- I thought for some reason I was working dinner shift tonight- so around 9:45am I got a text from Camacho saying he was running a little late- then Lindsey too- then Mike. So at that point I checked the roster and loe and behold, I opened. So I text everyone back and let them know that I was running behind. I threw some clothes on and was out the door by 10:05. Got to the store at 10:25. All was well, and Lindsey came in behind me (her car battery was dead) So after getting off to a late start, we got back on track. Opened and started to fill up by 11:45. Went on a short wait at around 12:15 and stayed busy throughout the rest of the shift. Didn't make any cuts until 1:40, when we went 2 on.
Didn't have any excessively long tickets, but had a 20 minute ramen ticket go to B6, and when I dropped it off he said to me "What took so long?" I tried to explain to him that we have a very small kitchen and when we are this busy we try to pump it out as quickly as we can. Unfortunately we were cursed twice because (despite talking about it in pre-shift) Joel didn't drop ramen spoons, so then he just summoned me to get him spoons and stop talking and I did, and then after they ate I think they were happier but it was hard to tell.
Then shortly thereafter I dropped 2 rolls at B4 and the woman said "finally". The ticket time was 12 minutes. So I think people were just really hungry today and weren't in the mood to wait.
Had a saba-miso that was sent out very underdone. The guy was understanding and just asked for a sushi lunch- I took care of it for him and got his sushi lunch out asap since they were on a break from work.
That being said, we did have a few issues with some Ramens with mods. Two times Alex missed the mods: one was no onions, the other was no kimchi. So they had to be remade. Otherwise he was pumping them out as quick as he could. Just need to pay attention to those details.
3 Staff members that stood out (why/how):
-Despite Joel forgetting Ramen spoons for that one table, he was out and about, watering tables in other sections. He did a great job.
-Cindy did a host train today and seemed to do well
Any VIP's in?
saw some regular faces, but no specific names
Comps& Void Detail:
Kitchen Error
R&M needs?:
ice machine on the fritz still- piping issue.
86'd items/ need more?
LY Lunch Sales: $1907
Projected Sales: $2160
TY Lunch Sales: $2317
+/- : 21% LY and +$157 PS
Lunch Covers: 132
Avg PPA:
Previous Days Labor %: 14.82%
Previous Days Comps %: 4.34% and 0% Ctrl
Weather: Muggy, rainy off and on
Any Special events going on?: Nope
Who worked?: Jason, Lindsey, Joel, Kate CL.
Flow of Business, Cuts and Ticket Times:
Well it was a rocky start- I thought for some reason I was working dinner shift tonight- so around 9:45am I got a text from Camacho saying he was running a little late- then Lindsey too- then Mike. So at that point I checked the roster and loe and behold, I opened. So I text everyone back and let them know that I was running behind. I threw some clothes on and was out the door by 10:05. Got to the store at 10:25. All was well, and Lindsey came in behind me (her car battery was dead) So after getting off to a late start, we got back on track. Opened and started to fill up by 11:45. Went on a short wait at around 12:15 and stayed busy throughout the rest of the shift. Didn't make any cuts until 1:40, when we went 2 on.
Didn't have any excessively long tickets, but had a 20 minute ramen ticket go to B6, and when I dropped it off he said to me "What took so long?" I tried to explain to him that we have a very small kitchen and when we are this busy we try to pump it out as quickly as we can. Unfortunately we were cursed twice because (despite talking about it in pre-shift) Joel didn't drop ramen spoons, so then he just summoned me to get him spoons and stop talking and I did, and then after they ate I think they were happier but it was hard to tell.
Then shortly thereafter I dropped 2 rolls at B4 and the woman said "finally". The ticket time was 12 minutes. So I think people were just really hungry today and weren't in the mood to wait.
Had a saba-miso that was sent out very underdone. The guy was understanding and just asked for a sushi lunch- I took care of it for him and got his sushi lunch out asap since they were on a break from work.
That being said, we did have a few issues with some Ramens with mods. Two times Alex missed the mods: one was no onions, the other was no kimchi. So they had to be remade. Otherwise he was pumping them out as quick as he could. Just need to pay attention to those details.
3 Staff members that stood out (why/how):
-Despite Joel forgetting Ramen spoons for that one table, he was out and about, watering tables in other sections. He did a great job.
-Cindy did a host train today and seemed to do well
Any VIP's in?
saw some regular faces, but no specific names
Comps& Void Detail:
Kitchen Error
R&M needs?:
ice machine on the fritz still- piping issue.
86'd items/ need more?
Thursday, June 18, 2015
Thursday PM 6.18.15
Written By: Elizabeth
LY Dinner Sales: $4123
Projected Sales: $5040
TY Dinner Sales: $5655
+/- : +37% LY and +$615 PS
Dinner Covers: 210
Avg PPA: $26.93
Weather:
Sunny and then a little overcast, but cooled down significantly around sunset and the humidity died out too.
Any Special events going on?: nope
Who worked?: Sophia, Sayo, Joel, Miho, Dusten CL. Samara Host, Grace CT, Cindy SA & Jason FR.
Flow of Business, Cuts and Ticket Times:
Busy right from the start. We were nearly full by 5:45, but stayed steady enough until 7pm when we went on a wait. Lots of familiar friendly faces in tonight. Ticket times were all good. Had a 25 minute Gyoza for my friends at A8, but everything else seemed to come out timely. Had a little miscommunication about specials tonight- I was told we were running the tempura okra but about 45 minutes into service we were 86 it. Had a few tables already order it and had to tell them we didn't have it, but offered them temp.green beans. No takers. The rest of the night was smooth. We were sitting at about a 30 minute wait until about 8:30
Specials?
Shishito Peppers 11
Shrimp.Potato Croq 6
Tsk Set 7
All Star 11
Smokin' Sash 8
3 Staff members that stood out (why/how):
-Dusten was helpful in prebussing and bussing other sections
-I'd like to see everyone take a water pitcher with them when running sushi bar food- still saw a lot of empty water glasses tonight. When Miho was running some rolls to her table, I threw a pitcher in her other hand to get them in the habit of doing this.
-Cindy did well on her first night solo. She was aware of tables getting up, and able to get to tables quickly. Great job tonight.
Any VIP's in?
My friends Justin and Kyle
Miho's Boyfriend
Samara's Boyfriend
Regulars: David, Lisa and their son Judah
A woman named Sarah and her son, who loves Kome
Rachel & Carols
Scott & Family (Owner of Easy Tiger)
Comps& Void Detail:
FNF for some Aburi Hamachi Pieces for regulars and friends.
DNL for the Argus Cider
R&M needs?:
ice machine stopped producing halfway through the night, then right at the end it started producing again. I had ordered ice around 7:30 but it didn't arrive until almost 9:30. I told them I would still take 2 bags to get us up and going
The Pavers will be here tomorrow at 8:30am to start laying the cement in the back area near the kitchen. Just FYI. We moved all of the chemicals into the dish area and a few in dry storage.
86'd items/ need more?
LY Dinner Sales: $4123
Projected Sales: $5040
TY Dinner Sales: $5655
+/- : +37% LY and +$615 PS
Dinner Covers: 210
Avg PPA: $26.93
Weather:
Sunny and then a little overcast, but cooled down significantly around sunset and the humidity died out too.
Any Special events going on?: nope
Who worked?: Sophia, Sayo, Joel, Miho, Dusten CL. Samara Host, Grace CT, Cindy SA & Jason FR.
Flow of Business, Cuts and Ticket Times:
Busy right from the start. We were nearly full by 5:45, but stayed steady enough until 7pm when we went on a wait. Lots of familiar friendly faces in tonight. Ticket times were all good. Had a 25 minute Gyoza for my friends at A8, but everything else seemed to come out timely. Had a little miscommunication about specials tonight- I was told we were running the tempura okra but about 45 minutes into service we were 86 it. Had a few tables already order it and had to tell them we didn't have it, but offered them temp.green beans. No takers. The rest of the night was smooth. We were sitting at about a 30 minute wait until about 8:30
Specials?
Shishito Peppers 11
Shrimp.Potato Croq 6
Tsk Set 7
All Star 11
Smokin' Sash 8
3 Staff members that stood out (why/how):
-Dusten was helpful in prebussing and bussing other sections
-I'd like to see everyone take a water pitcher with them when running sushi bar food- still saw a lot of empty water glasses tonight. When Miho was running some rolls to her table, I threw a pitcher in her other hand to get them in the habit of doing this.
-Cindy did well on her first night solo. She was aware of tables getting up, and able to get to tables quickly. Great job tonight.
Any VIP's in?
My friends Justin and Kyle
Miho's Boyfriend
Samara's Boyfriend
Regulars: David, Lisa and their son Judah
A woman named Sarah and her son, who loves Kome
Rachel & Carols
Scott & Family (Owner of Easy Tiger)
Comps& Void Detail:
FNF for some Aburi Hamachi Pieces for regulars and friends.
DNL for the Argus Cider
R&M needs?:
ice machine stopped producing halfway through the night, then right at the end it started producing again. I had ordered ice around 7:30 but it didn't arrive until almost 9:30. I told them I would still take 2 bags to get us up and going
The Pavers will be here tomorrow at 8:30am to start laying the cement in the back area near the kitchen. Just FYI. We moved all of the chemicals into the dish area and a few in dry storage.
86'd items/ need more?
Wednesday, June 17, 2015
Wednesday Recap 6/17/15
Written By: Leary
LY Dinner Sales: $5124
Projected Sales:$5281 (-$576.90)
TY Dinner Sales: $4704.10
+/- : -$419.90, -8%
Dinner Covers:161
Avg PPA:$29.22
Weather: Lots of rain at the beginning of the shift. Rain Stopped around 630. Mid 80s
Any Special events going on?:
Who worked?:
Clair, Lindsey, Mandy, Miho, Sophia Cl, Kaori & Cindy SA, Samara H, Hiroe FR
Flow of Business, Cuts and Ticket Times:
It was a bit of slow start tonight with the massive amount of rain at the beginning of the night. Pretty much stopped by 630 and we started to fill up quickly after. Hit a wait by 7. 40 min wait at the peak. Steady 30 min wait for about an hour. Started to wind off the by 830. Cut Cocktail and went 3 on. Had a steady of tables for the next 30 min. Went 2 on at 9. Ticket times were mostly good. Had one earth wind and fire drag and take longer to hit then the items. The first one got dropped and had to be remade. No other customer issues.
A lady's wallet was found at the end of the night. There's an ID inside to identify the owner. It is in the safe.
Specials?
Temp Okra- 18
Shishito Peppers- 9
Shrimp Croquette- 5
Smokin Sashimi- 4
T Nigiri Set- 2
Bitches Brew- 11
Green Danger- 1
3 Staff members that stood out (why/how):
-Can't say enough good things about Samara at the host stand.
-Cindy had a really solid first day. She picks things up quickly, and should be good to SA tomorrow night. Jason is the FR and I'm sure will lend a helping hand.
Any VIP's in?
Comps& Void Detail:
Kit Error for long earth wind and fire
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $5124
Projected Sales:$5281 (-$576.90)
TY Dinner Sales: $4704.10
+/- : -$419.90, -8%
Dinner Covers:161
Avg PPA:$29.22
Weather: Lots of rain at the beginning of the shift. Rain Stopped around 630. Mid 80s
Any Special events going on?:
Who worked?:
Clair, Lindsey, Mandy, Miho, Sophia Cl, Kaori & Cindy SA, Samara H, Hiroe FR
Flow of Business, Cuts and Ticket Times:
It was a bit of slow start tonight with the massive amount of rain at the beginning of the night. Pretty much stopped by 630 and we started to fill up quickly after. Hit a wait by 7. 40 min wait at the peak. Steady 30 min wait for about an hour. Started to wind off the by 830. Cut Cocktail and went 3 on. Had a steady of tables for the next 30 min. Went 2 on at 9. Ticket times were mostly good. Had one earth wind and fire drag and take longer to hit then the items. The first one got dropped and had to be remade. No other customer issues.
A lady's wallet was found at the end of the night. There's an ID inside to identify the owner. It is in the safe.
Specials?
Temp Okra- 18
Shishito Peppers- 9
Shrimp Croquette- 5
Smokin Sashimi- 4
T Nigiri Set- 2
Bitches Brew- 11
Green Danger- 1
3 Staff members that stood out (why/how):
-Can't say enough good things about Samara at the host stand.
-Cindy had a really solid first day. She picks things up quickly, and should be good to SA tomorrow night. Jason is the FR and I'm sure will lend a helping hand.
Any VIP's in?
Comps& Void Detail:
Kit Error for long earth wind and fire
R&M needs?:
86'd items/ need more?
Wednesday AM 6/17615 recap
Written By: Dusten
LY Lunch Sales: 1570
Projected Sales: 1771
TY Lunch Sales: 1995
+/- : $224 over projected and up 27% from LY.
Lunch Covers: 118
Avg PPA: 16.91
Previous Days Labor %: 17.99%
Previous Days Comps %: 0% controllable
Weather: rainy off and on punctuated by sunny humidity
Any Special events going on?:
Who worked?: Clair, Lindsey, Sayo, Johnny CL, Ruthy Host, Sigele Fr and Miho training Cindy at SA.
Flow of Business, Cuts and Ticket Times: Steady lunch. Went on a brief wait. No issues with ticket times. Cut to two servers at 1:30pm.
Health inspector came in. I left the report in the office. We got a score of 86. Our employee drinks were covered and in the right place, but they need to have a straw rather than a screw top lid to prevent hand to mouth contamination, particularly in the kitchen where food s handles more. Our chemical spray bottles weren't all labeled. Mold growing the ice machine. And while she commended us on having all of our 'held outside temperature' items labeled, we apparently need to keep a list of them readily available as well. She mentioned she talked to Jersey about it first and he seemed savvy, so maybe he can better explain what is needed.
Specials?
3 Staff members that stood out (why/how): Miho did well training Cindy despite her being very new and a significant language barrier. SA'ing is a very basic function and the first day only covers the basic of the basic anyways. Cindy seems sharp and with careful guided instruction will catch on quickly. It may be a good idea to have Jason or Sigele spend some time showing her around.
Clair was fist to spot the health inspector coming in and alerted everyone she could to their presence, helping those who could, make as many necessary efforts to improve our score as possible.
With the cuts it worked out that Johnny got pretty busy for a moment. He stayed calm and asked for what he needed from those who could help.
Any VIP's in? Tara and Kelvin
Comps& Void Detail: DNL on gyoza, lady said it tasted doughy, despite the fact that she ate most of it. Couldn't see anything discernibly wrong with it. Voided one asahi because we ran out. Training meals for Miho and Cindy.
R&M needs?: Guy from Scary Cold came out, not Ed. Said he was up on the roof checking things out but couldn't find anything wrong. Everything running at capacity, but also said Ed would be out here himself tomorrow to look.
86'd items/ need more? we ran out of asahi but Ben E. Keith just brought 6 more kegs.
LY Lunch Sales: 1570
Projected Sales: 1771
TY Lunch Sales: 1995
+/- : $224 over projected and up 27% from LY.
Lunch Covers: 118
Avg PPA: 16.91
Previous Days Labor %: 17.99%
Previous Days Comps %: 0% controllable
Weather: rainy off and on punctuated by sunny humidity
Any Special events going on?:
Who worked?: Clair, Lindsey, Sayo, Johnny CL, Ruthy Host, Sigele Fr and Miho training Cindy at SA.
Flow of Business, Cuts and Ticket Times: Steady lunch. Went on a brief wait. No issues with ticket times. Cut to two servers at 1:30pm.
Health inspector came in. I left the report in the office. We got a score of 86. Our employee drinks were covered and in the right place, but they need to have a straw rather than a screw top lid to prevent hand to mouth contamination, particularly in the kitchen where food s handles more. Our chemical spray bottles weren't all labeled. Mold growing the ice machine. And while she commended us on having all of our 'held outside temperature' items labeled, we apparently need to keep a list of them readily available as well. She mentioned she talked to Jersey about it first and he seemed savvy, so maybe he can better explain what is needed.
Specials?
3 Staff members that stood out (why/how): Miho did well training Cindy despite her being very new and a significant language barrier. SA'ing is a very basic function and the first day only covers the basic of the basic anyways. Cindy seems sharp and with careful guided instruction will catch on quickly. It may be a good idea to have Jason or Sigele spend some time showing her around.
Clair was fist to spot the health inspector coming in and alerted everyone she could to their presence, helping those who could, make as many necessary efforts to improve our score as possible.
With the cuts it worked out that Johnny got pretty busy for a moment. He stayed calm and asked for what he needed from those who could help.
Any VIP's in? Tara and Kelvin
Comps& Void Detail: DNL on gyoza, lady said it tasted doughy, despite the fact that she ate most of it. Couldn't see anything discernibly wrong with it. Voided one asahi because we ran out. Training meals for Miho and Cindy.
R&M needs?: Guy from Scary Cold came out, not Ed. Said he was up on the roof checking things out but couldn't find anything wrong. Everything running at capacity, but also said Ed would be out here himself tomorrow to look.
86'd items/ need more? we ran out of asahi but Ben E. Keith just brought 6 more kegs.
Tuesday, June 16, 2015
Tuesday Recap 6/16/15
Written By: Leary
LY Lunch Sales: $1588
Projected Sales: $1610 (+$281.50)
TY Lunch Sales: $1891.50
+/- : +$ 303.50, +19%
Lunch Covers: 113
Avg PPA: $16.74
LY Dinner Sales: $4273
Projected Sales: $4318 (-$589.75)
TY Dinner Sales: 3728.25
+/- : -$544.75, -13%
Dinner Covers: 132
Avg PPA: $28.24
Previous Days Labor %: 15.79%
Previous Days Comps %: 6.54% Controllable: 7.10%
Weather: Rainy all day with a couple of spots of sunshine,
Any Special events going on?:
Who worked?:
Lunch: Krystin, Lindsey, Mandy, Johnny Cl, Miho SA, Sigele FR, Jason H
Dinner: Lindsey, Krystin, Stephanie, Clair, Kate Cl, Hiroe SA, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch had a couple steady pops broken up by 30 minutes of hard rain. Slowly filled up by 1230. Started to rain pretty hard and we died out. Went 2 on at 1, and the rain stopped shortly after. Had another good pop at 115, and all the tables got sat with a couple more people at the the sushi bar. It was a little hectic for about about 15 minutes, but then is was a calm last 30 minutes. Ticket times were good. No customer issues.
Dinner was decent considering the news and the city told everyone to run for the hills. Had a decent little early pop from folks trying to beat the storm. Filled up, and went on a small wait around 8, but came off by 830. Stayed steady until about 9, and started to thin out. Went 2 on. Ticket times were good. No customer issues.
Specials?
Bf Tataki- 5
Tempura Green Beans- 15
T Nigiri Set- 7
All Star- 9
King Salmon Nigiri- 4
3 Staff members that stood out (why/how):
Any VIP's in?
Camacho came in for lunch
Comps& Void Detail:
-6 soft serve promos for the lunch reservation in the Party Room
-Emp Day Off for Camacho
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1588
Projected Sales: $1610 (+$281.50)
TY Lunch Sales: $1891.50
+/- : +$ 303.50, +19%
Lunch Covers: 113
Avg PPA: $16.74
LY Dinner Sales: $4273
Projected Sales: $4318 (-$589.75)
TY Dinner Sales: 3728.25
+/- : -$544.75, -13%
Dinner Covers: 132
Avg PPA: $28.24
Previous Days Labor %: 15.79%
Previous Days Comps %: 6.54% Controllable: 7.10%
Weather: Rainy all day with a couple of spots of sunshine,
Any Special events going on?:
Who worked?:
Lunch: Krystin, Lindsey, Mandy, Johnny Cl, Miho SA, Sigele FR, Jason H
Dinner: Lindsey, Krystin, Stephanie, Clair, Kate Cl, Hiroe SA, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch had a couple steady pops broken up by 30 minutes of hard rain. Slowly filled up by 1230. Started to rain pretty hard and we died out. Went 2 on at 1, and the rain stopped shortly after. Had another good pop at 115, and all the tables got sat with a couple more people at the the sushi bar. It was a little hectic for about about 15 minutes, but then is was a calm last 30 minutes. Ticket times were good. No customer issues.
Dinner was decent considering the news and the city told everyone to run for the hills. Had a decent little early pop from folks trying to beat the storm. Filled up, and went on a small wait around 8, but came off by 830. Stayed steady until about 9, and started to thin out. Went 2 on. Ticket times were good. No customer issues.
Specials?
Bf Tataki- 5
Tempura Green Beans- 15
T Nigiri Set- 7
All Star- 9
King Salmon Nigiri- 4
3 Staff members that stood out (why/how):
Any VIP's in?
Camacho came in for lunch
Comps& Void Detail:
-6 soft serve promos for the lunch reservation in the Party Room
-Emp Day Off for Camacho
R&M needs?:
86'd items/ need more?
Monday, June 15, 2015
Monday Recap 6/15/15
Written By: Leary
LY Dinner Sales: $4499
Projected Sales: $4683 (-$430.60)
TY Dinner Sales: $4252
+/- : -$246.60, -5%
Dinner Covers: 175
Avg PPA: $24.30
Weather: Hot and muggy, low 90s to low 80s by the end of the night.
Any Special events going on?:
Who worked?:
Krystin, Kate, Mandy, Clair, Jason Cl, Hiroe FR, Kaori SA, Ruthy H
Flow of Business, Cuts and Ticket Times:
Pretty steady start tonight, but we didn't fill up and go on a wait until a little after 8. Hit a 25-30 min wait at the peak. Stayed on a steady 20 min wait until about 930. Went 2 on at 930. Ticket times were mostly solid. Had a 7 min edamame that hit a table after the rolls at S6.
Specials?
Bf Tataki- 3
Tempura Green Beans- 12
All Star-3
Masu Box-12
3 Staff members that stood out (why/how):
-Camacho was working like a mad man.
-Ruthy solid job at the host stand as always.
-Krystin had a table of youngsters and did a great job sifting through those of age and those not, as well as monitoring them to make sure no under age drinking was occurring.
Any VIP's in?
Sarah Shaney
Brandi Fons
Ginny Thornton
Comps& Void Detail:
-Comped a Yaki Onigiri because Mandy misunderstood and thought the table wanted one. They were pretty grumpy,
Couple of Sin discounts
Couple of Kome bucks
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $4499
Projected Sales: $4683 (-$430.60)
TY Dinner Sales: $4252
+/- : -$246.60, -5%
Dinner Covers: 175
Avg PPA: $24.30
Weather: Hot and muggy, low 90s to low 80s by the end of the night.
Any Special events going on?:
Who worked?:
Krystin, Kate, Mandy, Clair, Jason Cl, Hiroe FR, Kaori SA, Ruthy H
Flow of Business, Cuts and Ticket Times:
Pretty steady start tonight, but we didn't fill up and go on a wait until a little after 8. Hit a 25-30 min wait at the peak. Stayed on a steady 20 min wait until about 930. Went 2 on at 930. Ticket times were mostly solid. Had a 7 min edamame that hit a table after the rolls at S6.
Specials?
Bf Tataki- 3
Tempura Green Beans- 12
All Star-3
Masu Box-12
3 Staff members that stood out (why/how):
-Camacho was working like a mad man.
-Ruthy solid job at the host stand as always.
-Krystin had a table of youngsters and did a great job sifting through those of age and those not, as well as monitoring them to make sure no under age drinking was occurring.
Any VIP's in?
Sarah Shaney
Brandi Fons
Ginny Thornton
Comps& Void Detail:
-Comped a Yaki Onigiri because Mandy misunderstood and thought the table wanted one. They were pretty grumpy,
Couple of Sin discounts
Couple of Kome bucks
R&M needs?:
86'd items/ need more?
Monday AM 6.15.15
Written By: Elizabeth
LY Lunch Sales:$1259
Projected Sales: $1636
TY Lunch Sales: $1675
+/- : +33% and +$39 PS
Lunch Covers: 97
Avg PPA: $17.27
Previous Days Labor %: 20%
Previous Days Comps %: 5% with 3.64% CTRL
Weather: Muggy, hot. Sunny. 90s
Any Special events going on?:
Who worked?:
Krystin, kate, Mandy, Johnny CL. Ruthy Host, Hiroe FR, Miho SA
Flow of Business, Cuts and Ticket Times:
Nice busy lunch- picked up around 12:30 and went on a short wait. Everyone hustled and worked together. A4 sent a Bento back because there was a hair across the Meatballs and tofu- but they just wanted it replaced and were fine. They were Antonellis folk so they were super understanding. But other than that, smooth lunch. It was Mike's first training shift so it was smoooooth sailing.
3 Staff members that stood out (why/how):
-Miho is doing well on the floor.
-Everyone worked well together today. Good first impression for Mike.
Any VIP's in?
Fontaine (friend of mine)
Comps& Void Detail:
makani, easy
R&M needs?:
AC is acting up again. Ed came by and assessed the service station unit and will be back to repair it.
86'd items/ need more?
LY Lunch Sales:$1259
Projected Sales: $1636
TY Lunch Sales: $1675
+/- : +33% and +$39 PS
Lunch Covers: 97
Avg PPA: $17.27
Previous Days Labor %: 20%
Previous Days Comps %: 5% with 3.64% CTRL
Weather: Muggy, hot. Sunny. 90s
Any Special events going on?:
Who worked?:
Krystin, kate, Mandy, Johnny CL. Ruthy Host, Hiroe FR, Miho SA
Flow of Business, Cuts and Ticket Times:
Nice busy lunch- picked up around 12:30 and went on a short wait. Everyone hustled and worked together. A4 sent a Bento back because there was a hair across the Meatballs and tofu- but they just wanted it replaced and were fine. They were Antonellis folk so they were super understanding. But other than that, smooth lunch. It was Mike's first training shift so it was smoooooth sailing.
3 Staff members that stood out (why/how):
-Miho is doing well on the floor.
-Everyone worked well together today. Good first impression for Mike.
Any VIP's in?
Fontaine (friend of mine)
Comps& Void Detail:
makani, easy
R&M needs?:
AC is acting up again. Ed came by and assessed the service station unit and will be back to repair it.
86'd items/ need more?
Sunday, June 14, 2015
6/14/15 Sunday PM recap
Written By: Dusten
LY Dinner Sales: 3679
Projected Sales:4631
TY Dinner Sales:4251
+/- : -$65 under projected, up 16% from LY
Dinner Covers: ??? The count reset in the middle of service. At one point we were over 125, then we were at 44. Closed with 65...
Avg PPA:
Weather: Rainy here and there, then cooled off a bit.
Any Special events going on?:
Who worked?: Sayo, Krystin, Mandy, Kate, Camacho CL, Ruthy Hosting, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times: Started out well. We had a few tables lined up outside upon opening. We were on a wait from 6:15 to 8:10pm. I cut Grace, Sayo and Krystin at 8:10
Had a couple of issues with tickets from the kitchen. The tables were understanding. A takoyaki took 30+ minutes to go out. The table claimed they never got it, but the ticket was stabbed. An edamame order was beat out to the table by 4 rolls. Again, there was some mix-up with the tickets.
Specials? 7x tsukiji sets, 15 carpaccio specials, 9 shishitos, 4 beef tetakis specials
3 Staff members that stood out (why/how):Mandy and Sayo are both really good at dealing with difficult customers and not letting one table ruin their night. Some woman gave Mandy a runaround today. Among other things asked for a veggie roll with yamagobo, seaweed salad and tamago. Said "the owner does it for [her] all the time." She was pretty rude with Mandy for no real reason. I went to make sure they were okay and they said everything was perfect and left a reasonable tip.
Sayo had another table leave her a zero tip on a $109 ticket. At no point did they give anyone any indication that there was a problem with any aspect of their experience. They left smiling! Sayo vented to me in the office for maybe 15 seconds and was back out and her usual capable upbeat self. She asked to not tip out on the ticket. I told her that was okay. I passed by them several times and again, they seemed perfectly content with their meal.
Hiroe may need to be paying a bit closer attention to the tickets in the kitchen. One stabbed that wasn't run and then another mixed up with another table.
Any VIP's in?Kenny by himself.
Samara and her boyfriend came in. He wore the same shirt as me.
Some regulars I recognized.
Comps& Void Detail:Voided an uni box- guest changed mind. Voided a beef tetaki- misring.
sunshine roll misring. DNL on beef carpaccio.
Samara dropped $60 in Kome bucks on her dinner, plus emp day off.
Another table brought in a $15 card but I didn't catch where they came from.
R&M needs?:Sushi bar sink next to soft serve machine needs snaking. Danny couldn't fine the snake we once had.
Soft serve machine was over freezing the product again.
Office printer jammed twice on two separate printing ventures, once when I was printing specials menus and another time when Toshi was making Royal Blue labels.
86'd items/ need more?
LY Dinner Sales: 3679
Projected Sales:4631
TY Dinner Sales:4251
+/- : -$65 under projected, up 16% from LY
Dinner Covers: ??? The count reset in the middle of service. At one point we were over 125, then we were at 44. Closed with 65...
Avg PPA:
Weather: Rainy here and there, then cooled off a bit.
Any Special events going on?:
Who worked?: Sayo, Krystin, Mandy, Kate, Camacho CL, Ruthy Hosting, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times: Started out well. We had a few tables lined up outside upon opening. We were on a wait from 6:15 to 8:10pm. I cut Grace, Sayo and Krystin at 8:10
Had a couple of issues with tickets from the kitchen. The tables were understanding. A takoyaki took 30+ minutes to go out. The table claimed they never got it, but the ticket was stabbed. An edamame order was beat out to the table by 4 rolls. Again, there was some mix-up with the tickets.
Specials? 7x tsukiji sets, 15 carpaccio specials, 9 shishitos, 4 beef tetakis specials
3 Staff members that stood out (why/how):Mandy and Sayo are both really good at dealing with difficult customers and not letting one table ruin their night. Some woman gave Mandy a runaround today. Among other things asked for a veggie roll with yamagobo, seaweed salad and tamago. Said "the owner does it for [her] all the time." She was pretty rude with Mandy for no real reason. I went to make sure they were okay and they said everything was perfect and left a reasonable tip.
Sayo had another table leave her a zero tip on a $109 ticket. At no point did they give anyone any indication that there was a problem with any aspect of their experience. They left smiling! Sayo vented to me in the office for maybe 15 seconds and was back out and her usual capable upbeat self. She asked to not tip out on the ticket. I told her that was okay. I passed by them several times and again, they seemed perfectly content with their meal.
Hiroe may need to be paying a bit closer attention to the tickets in the kitchen. One stabbed that wasn't run and then another mixed up with another table.
Any VIP's in?Kenny by himself.
Samara and her boyfriend came in. He wore the same shirt as me.
Some regulars I recognized.
Comps& Void Detail:Voided an uni box- guest changed mind. Voided a beef tetaki- misring.
sunshine roll misring. DNL on beef carpaccio.
Samara dropped $60 in Kome bucks on her dinner, plus emp day off.
Another table brought in a $15 card but I didn't catch where they came from.
R&M needs?:Sushi bar sink next to soft serve machine needs snaking. Danny couldn't fine the snake we once had.
Soft serve machine was over freezing the product again.
Office printer jammed twice on two separate printing ventures, once when I was printing specials menus and another time when Toshi was making Royal Blue labels.
86'd items/ need more?
Sunday AM 6.14.15
Written By: Elizabeth
LY Lunch Sales: $1983
Projected Sales: $2030
TY Lunch Sales: $1661
+/- : -16% LY and -$369 PS- I think LY was fathers day.
Lunch Covers: 98
Avg PPA: $17.48
Previous Days Labor %:15%
Previous Days Comps %: 3.65% with 4.19% Ctrl.
Weather: Muggy as all hell.
Any Special events going on?: End of ROT Rally
Who worked?:
Sayo, Krystin, Kate, Clair CL. Ruthy Host, Jason FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
Not the typical Sunday rush. No rush at all, actually. Never went on a wait- we got close, but still no. The sushi bar never filled up either. Cut Sayo at 1:45, Krystin at 2:15 and went one on at 2:25 (just Clair- she only had 1 table and there were only 4 tables in the entire restaurant at that point)
No issues or Long tickets. Died down early.
I had to go out to A2 because the guy said to kate that there was a "fly that was bothering him" I went over, and there were 2 flies on the window. I told them I would lower the shade and that would keep the flies away. Both he and his wife were shuttering like the fly was going to sting them or bite them or something. I mean, they seemed VERY afraid of it. I assured them the flies would not harm them and that due to the Texas heat and the constantly opening front door, they just come in on their own.
Later when I returned with their two mango avocado rolls and one spicy tuna rolls they seemed happy. Later they asked Kate where our mangos come from. Then they also BOTH checked in on their Yelp App to get the free softserve (the machine, consequently, froze in the middle of pulling the second one. Luckily I managed to finagle them two smaller servings from the one). They tipped Kate $1.50 on $24. UPDATE! The woman went on Yelp and gave us 2 stars and mentioned the fly incident and that the manager was not very helpful. I responded very politely.
3 Staff members that stood out (why/how):
-Kate did a great job prebussing her section.
Any VIP's in?
Single dad guy, Fastball dude with son., and friendly old guy (wow, with the names today. geez)
Comps& Void Detail:
Makani is all.
R&M needs?:
I will call Lane tomorrow. Soft Serve machine is freezing up again.
86'd items/ need more?
Asked Toshi to get straws tomorrow at RD
LY Lunch Sales: $1983
Projected Sales: $2030
TY Lunch Sales: $1661
+/- : -16% LY and -$369 PS- I think LY was fathers day.
Lunch Covers: 98
Avg PPA: $17.48
Previous Days Labor %:15%
Previous Days Comps %: 3.65% with 4.19% Ctrl.
Weather: Muggy as all hell.
Any Special events going on?: End of ROT Rally
Who worked?:
Sayo, Krystin, Kate, Clair CL. Ruthy Host, Jason FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
Not the typical Sunday rush. No rush at all, actually. Never went on a wait- we got close, but still no. The sushi bar never filled up either. Cut Sayo at 1:45, Krystin at 2:15 and went one on at 2:25 (just Clair- she only had 1 table and there were only 4 tables in the entire restaurant at that point)
No issues or Long tickets. Died down early.
I had to go out to A2 because the guy said to kate that there was a "fly that was bothering him" I went over, and there were 2 flies on the window. I told them I would lower the shade and that would keep the flies away. Both he and his wife were shuttering like the fly was going to sting them or bite them or something. I mean, they seemed VERY afraid of it. I assured them the flies would not harm them and that due to the Texas heat and the constantly opening front door, they just come in on their own.
Later when I returned with their two mango avocado rolls and one spicy tuna rolls they seemed happy. Later they asked Kate where our mangos come from. Then they also BOTH checked in on their Yelp App to get the free softserve (the machine, consequently, froze in the middle of pulling the second one. Luckily I managed to finagle them two smaller servings from the one). They tipped Kate $1.50 on $24. UPDATE! The woman went on Yelp and gave us 2 stars and mentioned the fly incident and that the manager was not very helpful. I responded very politely.
3 Staff members that stood out (why/how):
-Kate did a great job prebussing her section.
Any VIP's in?
Single dad guy, Fastball dude with son., and friendly old guy (wow, with the names today. geez)
Comps& Void Detail:
Makani is all.
R&M needs?:
I will call Lane tomorrow. Soft Serve machine is freezing up again.
86'd items/ need more?
Asked Toshi to get straws tomorrow at RD
Saturday 6.13.15
Written By: Elizabeth
LY Lunch Sales: $1411
Projected Sales: $1818
TY Lunch Sales: $2180
+/- : +55% LY and +$362 PS
Lunch Covers: 139
Avg PPA: $15.68
LY Dinner Sales: $6758
Projected Sales: $7190
TY Dinner Sales: $7815
+/- : +16% LY and +$625 PS
Dinner Covers: 245
Avg PPA: $31.90 GREAT!!!
Previous Days Labor %: 14%
Previous Days Comps %: 3.99% and 7.32% CTRL
Weather: Muggy and Warm all day. 90's
Any Special events going on?: ROT Rally
Who worked?:
Lunch: Joel, Sophia, Mandy, Johnny CL. Jason SA, Hiroe FR, Ruthy Host
Dinner: Lindsay, Naoto, Camacho, Clair, Dusten CL. Grace CT, Ruthy/Samara Host, Hiroe FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Lunch was steady but slow. Had two seatings in the party room, and no long tickets. No Hangry people today! yeay!!! Mike came in for lunch, so it was nice to be able to sit and chat with him. Cut Joel at 1:50, then went to just Johnny at 2:45. Had a small 2:30 push but other than that it was mellow.
Dinner: Great teamwork in prebussing tonight! More on that later. We went on a wait at 6:15 and didn't get off the wait until about 10:25. Grace rang almost $600 in cocktailing sales. The night was solid, and LOTS of large party walk ups. We had a 7 top, and two 6 tops walk in, on top of the two 10-top reso's we had. The night flew by with how busy we were, too.
No major issues, except maybe B7, and it was more odd than an issue. They were pretty obnoxious or drunk and started bothering B8 a little toward the end of their meal. For starters they all sat on the same side of the booth. A 4 top. They made up several of their own rolls- which the one guy said Take makes it for them all the time (?) so Camacho talked to Danger about it and Danger made the rolls for them. Then, when they were all taking turns using the bathroom at the end of their meal- one of the guys walked in the office (while I was taking Naoto's checkout) and took a carrot from our shelf. When Naoto asked for it back, he gave it back, but then I kept an eye on them while they waited in the lobby waiting for the ladies in the restroom and when I came out of the office, one of the guys ran back to the bench like a child that touched something he shouldn't have. Then as they were leaving, the same guy walked back in the office and said to me, as he was grabbing the carrot "may I?" and I said "no you may not" and he just kept this sh*t eating grin on his face as I asked him to put it back. So strange. Other than that, no issues or hiccups.
Fun Fact! We had guests at the sushi bar tonight ask if the Austin Beer Works beer was Vegan. I never knew beer wasn't vegan. When I asked them if they knew of any beer that wasn't vegan they told me New Castle Brown Ale wasn't because of some fish proteins they add to it (weird!) So I googled it (where all answers can be found) and found this cool website called Barnivore:
http://www.barnivore.com/beer
And they list all beer, wine and spirits that are and aren't vegan. A great tool should anyone ever have that question.
Specials?
Beef Tataki 4
Shishitos 22
Tsk Carp 14
All Star 17
3 Staff members that stood out (why/how):
-Saw Dusten helping to bus and prebus in the B's all night. Great team work with his neighbor
-Lindsey seems to struggle in the middle B's- just working the large parties doesn't seem to be her strong point. I noticed multiple times in the party room there were almost empty water glasses.
-Samara and Ruthy make a great team at the host stand. Samara's quote times were really on point and Ruthy can't stand still anyway, so she's constantly being the gopher for everything.
Any VIP's in?
Ed in the AM
Ransom, Neil, Vivian and Husband (the finicky Sat Lunch Regulars)
Comps& Void Detail:
Birthday Camembert
Void Albarino 86
DNL for a Tsk Carp- the lady just plain didn't like it. She also didn't like the onigiri but again, it was all personal taste. Oh and she also didn't like the shishito peppers. But she paid for all that stuff.
Kitchen Error (long ticket) for a Gyoza for B4- it was at about 15 minutes "as app" and their 3 rolls beat it out.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1411
Projected Sales: $1818
TY Lunch Sales: $2180
+/- : +55% LY and +$362 PS
Lunch Covers: 139
Avg PPA: $15.68
LY Dinner Sales: $6758
Projected Sales: $7190
TY Dinner Sales: $7815
+/- : +16% LY and +$625 PS
Dinner Covers: 245
Avg PPA: $31.90 GREAT!!!
Previous Days Labor %: 14%
Previous Days Comps %: 3.99% and 7.32% CTRL
Weather: Muggy and Warm all day. 90's
Any Special events going on?: ROT Rally
Who worked?:
Lunch: Joel, Sophia, Mandy, Johnny CL. Jason SA, Hiroe FR, Ruthy Host
Dinner: Lindsay, Naoto, Camacho, Clair, Dusten CL. Grace CT, Ruthy/Samara Host, Hiroe FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Lunch was steady but slow. Had two seatings in the party room, and no long tickets. No Hangry people today! yeay!!! Mike came in for lunch, so it was nice to be able to sit and chat with him. Cut Joel at 1:50, then went to just Johnny at 2:45. Had a small 2:30 push but other than that it was mellow.
Dinner: Great teamwork in prebussing tonight! More on that later. We went on a wait at 6:15 and didn't get off the wait until about 10:25. Grace rang almost $600 in cocktailing sales. The night was solid, and LOTS of large party walk ups. We had a 7 top, and two 6 tops walk in, on top of the two 10-top reso's we had. The night flew by with how busy we were, too.
No major issues, except maybe B7, and it was more odd than an issue. They were pretty obnoxious or drunk and started bothering B8 a little toward the end of their meal. For starters they all sat on the same side of the booth. A 4 top. They made up several of their own rolls- which the one guy said Take makes it for them all the time (?) so Camacho talked to Danger about it and Danger made the rolls for them. Then, when they were all taking turns using the bathroom at the end of their meal- one of the guys walked in the office (while I was taking Naoto's checkout) and took a carrot from our shelf. When Naoto asked for it back, he gave it back, but then I kept an eye on them while they waited in the lobby waiting for the ladies in the restroom and when I came out of the office, one of the guys ran back to the bench like a child that touched something he shouldn't have. Then as they were leaving, the same guy walked back in the office and said to me, as he was grabbing the carrot "may I?" and I said "no you may not" and he just kept this sh*t eating grin on his face as I asked him to put it back. So strange. Other than that, no issues or hiccups.
Fun Fact! We had guests at the sushi bar tonight ask if the Austin Beer Works beer was Vegan. I never knew beer wasn't vegan. When I asked them if they knew of any beer that wasn't vegan they told me New Castle Brown Ale wasn't because of some fish proteins they add to it (weird!) So I googled it (where all answers can be found) and found this cool website called Barnivore:
http://www.barnivore.com/beer
And they list all beer, wine and spirits that are and aren't vegan. A great tool should anyone ever have that question.
Specials?
Beef Tataki 4
Shishitos 22
Tsk Carp 14
All Star 17
3 Staff members that stood out (why/how):
-Saw Dusten helping to bus and prebus in the B's all night. Great team work with his neighbor
-Lindsey seems to struggle in the middle B's- just working the large parties doesn't seem to be her strong point. I noticed multiple times in the party room there were almost empty water glasses.
-Samara and Ruthy make a great team at the host stand. Samara's quote times were really on point and Ruthy can't stand still anyway, so she's constantly being the gopher for everything.
Any VIP's in?
Ed in the AM
Ransom, Neil, Vivian and Husband (the finicky Sat Lunch Regulars)
Comps& Void Detail:
Birthday Camembert
Void Albarino 86
DNL for a Tsk Carp- the lady just plain didn't like it. She also didn't like the onigiri but again, it was all personal taste. Oh and she also didn't like the shishito peppers. But she paid for all that stuff.
Kitchen Error (long ticket) for a Gyoza for B4- it was at about 15 minutes "as app" and their 3 rolls beat it out.
R&M needs?:
86'd items/ need more?
Saturday, June 13, 2015
Friday PM Recap 6/12/15
Written By: Leary
LY Dinner Sales: $6724
Projected Sales: $6840 (+$61.90)
TY Dinner Sales: $6901.90
+/- : +$177.90, +3%
Dinner Covers: 219
Avg PPA: $31.52
Weather: Hot and really muggy
Any Special events going on?: ROT Rally
Who worked?:
Kate, Jason, Johnny, Sayo, Dusten Cl, Jason SA, Sigele FR, Ruthy & Samara H, Grace Cktl
Flow of Business, Cuts and Ticket Times:
Started off pretty mellow. Oddly no party reservations tonight, which was a blessing. Had a group of 10 Japanese business people. The did it up and had about a $700 tab. Started winding up around 630, and finally hit a wait around 7. Had a 45 minute wait at our peak, but it was a steady 30 min wait until 940. Slowly dwindled off the wait by 1015. 4 on at 945, cut Samara at 10, and 2 on at 1030. Ticket times were solid for a Friday. Had a few snags with tables mentioned below, most of the customers were thrilled with their experience.
Specials?
Shishito Peppers- 14
Temp Green Beans- 13
Bf Tataki- 8
All Star- 13
T Nigiri Set- 14
King Salmon Box- 9
3 Staff members that stood out (why/how):
-Samara was solid as always. Held down the host stand like a pro.
-Sigele solid as always
-Jason was on point tonight. He's been working a ton of hours, and looking a little haggard lately, but he seemed well rested and hustled a lot tonight.
Any VIP's in?
Comps& Void Detail:
-Comped a Yakitori because it wasn't fully cooked
-Comped a Sake Kasu because it wasn't fully cooked
-Comped an All Star because there was a bone in a piece. The guy was pretty unhappy at first, and just kept saying how unsafe it was. I agreed and apologized repeatedly. I took care of the All Star and told them I would bring it to the owners attention. They seemed satisfied with it.
-FNF for my Vet
R&M needs?:
Had to get ice tonight. Got down to the wire and King Daddy showed up right when we used the last scoop.
86'd items/ need more?
LY Dinner Sales: $6724
Projected Sales: $6840 (+$61.90)
TY Dinner Sales: $6901.90
+/- : +$177.90, +3%
Dinner Covers: 219
Avg PPA: $31.52
Weather: Hot and really muggy
Any Special events going on?: ROT Rally
Who worked?:
Kate, Jason, Johnny, Sayo, Dusten Cl, Jason SA, Sigele FR, Ruthy & Samara H, Grace Cktl
Flow of Business, Cuts and Ticket Times:
Started off pretty mellow. Oddly no party reservations tonight, which was a blessing. Had a group of 10 Japanese business people. The did it up and had about a $700 tab. Started winding up around 630, and finally hit a wait around 7. Had a 45 minute wait at our peak, but it was a steady 30 min wait until 940. Slowly dwindled off the wait by 1015. 4 on at 945, cut Samara at 10, and 2 on at 1030. Ticket times were solid for a Friday. Had a few snags with tables mentioned below, most of the customers were thrilled with their experience.
Specials?
Shishito Peppers- 14
Temp Green Beans- 13
Bf Tataki- 8
All Star- 13
T Nigiri Set- 14
King Salmon Box- 9
3 Staff members that stood out (why/how):
-Samara was solid as always. Held down the host stand like a pro.
-Sigele solid as always
-Jason was on point tonight. He's been working a ton of hours, and looking a little haggard lately, but he seemed well rested and hustled a lot tonight.
Any VIP's in?
Comps& Void Detail:
-Comped a Yakitori because it wasn't fully cooked
-Comped a Sake Kasu because it wasn't fully cooked
-Comped an All Star because there was a bone in a piece. The guy was pretty unhappy at first, and just kept saying how unsafe it was. I agreed and apologized repeatedly. I took care of the All Star and told them I would bring it to the owners attention. They seemed satisfied with it.
-FNF for my Vet
R&M needs?:
Had to get ice tonight. Got down to the wire and King Daddy showed up right when we used the last scoop.
86'd items/ need more?
Friday, June 12, 2015
Friday AM 6.12.15
Written By: Elizabeth
LY Lunch Sales: $2119
Projected Sales: $2240
TY Lunch Sales: $2293
+/- : +8% LY and +$53 PS!
Lunch Covers: 139
Avg PPA: $16.50
Previous Days Labor %: 17%
Previous Days Comps %: 5% with 0% ctrl.
Weather: Muggy and hot as the afternoon went on
Any Special events going on?: Rot Rally Started
Who worked?: Joel, Lindsey, Kate, Sophia CL. Jason FR, Grace Host, Miho SA
Flow of Business, Cuts and Ticket Times:
Busy busy lunch. Picked up around 11:45. Had a lot of Hangry people in today that were in a rush. We went on a wait around noon and the wait lasted until about 1:30. The wait was hitting up to 30 minutes. Had some apps and dessert tickets hit 20 minutes. No complaints though. Once people were sat and eating they all seemed okay. Now, let's talk about the fun incident of the day:
I was doing an interview from 10am-10:45. Lindsey answered the phone and the woman (who had an accent) wanted to make a lunch reso for 11:45am. Lindsey took the reso and then the woman was pressing her to pre order because they needed to be out in an hour and a half. Lindsey told her we don't take pre orders but we shouldn't have a problem getting her out in that time. The woman kept pressing her to do this and Lindsey told her we don't. Then she said she was going to call back and Lindsey said okay. So the woman called back and talked to me and I told her that we don't take pre orders but she should have no problem getting out on time. She told me Lindsey told her yes. I told her that she was misinformed and we do not take pre orders, but again, said that we would have no problem getting them out in their time constraints. She continued to push me to take her order, then told me I was calling her a Liar because she swears Lindsay said yes. Eventually she hung up on me. The group came in, first 2 ladies, and the one lady said she needed to leave very soon. In a few seconds the another 6 ladies arrived and I sent Sophia in to take their order immediately. She did and the woman that ordered the veggie ramen said she needed it to go. They ordered mostly ramens. When the food came out (in about 15 mintues for a 10 top!) the Veggie Ramen was boxed up (despite the fact that we don't do it) and the woman said she never asked for it to go. So we re-plated it. They ate, and while they were eating, I came in, asked how everything was tasting, no one paid attention to me, and then I said "since I know you are on time constraints I will leave your check for you right here" again, no one paid attention. Then the one lady came out looking for Sophia (a few minutes later) and was searching with a credit card in her hand. I took it for her, Sophia ran the card, and when she dropped it, one of the ladies told her that all of the Ramens were terrible. They were too salty, and they had to pour water from their glasses in the bowls to make it taste better. The woman with the Veggie Ramen said it was completely inedible (note: there was nothing left in her bowl! She ate the entire thing!) Sophia came and told me that they paid out but said everything was horrible. I honestly didn't know what else to do because I knew whatever I said to them wouldn't make them happy. NOTHING would make them happy. So I consulted Take and he suggested I give them all $15 Kome Bucks to return. SO I grabbed a stack and went in and just walked around the room and laid them in front of each lady. They are horrible people. But they might Yelp. So FYI. I smiled through it all and did my best. Thats all we can do, right?
3 Staff members that stood out (why/how):
-Sophia did a great job handling the angry ladies- she kept a smile on her face the entire time and was able to brush off their rudeness.
-Joel was getting a little complainy towards the end of his shift- he said he was just tired.
-Grace did a great job handling the big rush and also with helping set up the sushi bar and assisting Miho here and there.
Any VIP's in?
Rita & Jason from Glazers
A girl I use to work with at the Alamo Drafthouse.
Comps& Void Detail:
FNF Alone Together for Glazers crew
FNF Pork Belly Nigiri for A7
Other than that, all was well!
R&M needs?:
Bulbs for back kitchen door.
86'd items/ need more?
LY Lunch Sales: $2119
Projected Sales: $2240
TY Lunch Sales: $2293
+/- : +8% LY and +$53 PS!
Lunch Covers: 139
Avg PPA: $16.50
Previous Days Labor %: 17%
Previous Days Comps %: 5% with 0% ctrl.
Weather: Muggy and hot as the afternoon went on
Any Special events going on?: Rot Rally Started
Who worked?: Joel, Lindsey, Kate, Sophia CL. Jason FR, Grace Host, Miho SA
Flow of Business, Cuts and Ticket Times:
Busy busy lunch. Picked up around 11:45. Had a lot of Hangry people in today that were in a rush. We went on a wait around noon and the wait lasted until about 1:30. The wait was hitting up to 30 minutes. Had some apps and dessert tickets hit 20 minutes. No complaints though. Once people were sat and eating they all seemed okay. Now, let's talk about the fun incident of the day:
I was doing an interview from 10am-10:45. Lindsey answered the phone and the woman (who had an accent) wanted to make a lunch reso for 11:45am. Lindsey took the reso and then the woman was pressing her to pre order because they needed to be out in an hour and a half. Lindsey told her we don't take pre orders but we shouldn't have a problem getting her out in that time. The woman kept pressing her to do this and Lindsey told her we don't. Then she said she was going to call back and Lindsey said okay. So the woman called back and talked to me and I told her that we don't take pre orders but she should have no problem getting out on time. She told me Lindsey told her yes. I told her that she was misinformed and we do not take pre orders, but again, said that we would have no problem getting them out in their time constraints. She continued to push me to take her order, then told me I was calling her a Liar because she swears Lindsay said yes. Eventually she hung up on me. The group came in, first 2 ladies, and the one lady said she needed to leave very soon. In a few seconds the another 6 ladies arrived and I sent Sophia in to take their order immediately. She did and the woman that ordered the veggie ramen said she needed it to go. They ordered mostly ramens. When the food came out (in about 15 mintues for a 10 top!) the Veggie Ramen was boxed up (despite the fact that we don't do it) and the woman said she never asked for it to go. So we re-plated it. They ate, and while they were eating, I came in, asked how everything was tasting, no one paid attention to me, and then I said "since I know you are on time constraints I will leave your check for you right here" again, no one paid attention. Then the one lady came out looking for Sophia (a few minutes later) and was searching with a credit card in her hand. I took it for her, Sophia ran the card, and when she dropped it, one of the ladies told her that all of the Ramens were terrible. They were too salty, and they had to pour water from their glasses in the bowls to make it taste better. The woman with the Veggie Ramen said it was completely inedible (note: there was nothing left in her bowl! She ate the entire thing!) Sophia came and told me that they paid out but said everything was horrible. I honestly didn't know what else to do because I knew whatever I said to them wouldn't make them happy. NOTHING would make them happy. So I consulted Take and he suggested I give them all $15 Kome Bucks to return. SO I grabbed a stack and went in and just walked around the room and laid them in front of each lady. They are horrible people. But they might Yelp. So FYI. I smiled through it all and did my best. Thats all we can do, right?
3 Staff members that stood out (why/how):
-Sophia did a great job handling the angry ladies- she kept a smile on her face the entire time and was able to brush off their rudeness.
-Joel was getting a little complainy towards the end of his shift- he said he was just tired.
-Grace did a great job handling the big rush and also with helping set up the sushi bar and assisting Miho here and there.
Any VIP's in?
Rita & Jason from Glazers
A girl I use to work with at the Alamo Drafthouse.
Comps& Void Detail:
FNF Alone Together for Glazers crew
FNF Pork Belly Nigiri for A7
Other than that, all was well!
R&M needs?:
Bulbs for back kitchen door.
86'd items/ need more?
Thursday, June 11, 2015
Monday AM 6/8/15
Written By: Dusten
(sorry- forgot to publish this on Monday- this is Elizabeth)
LY Lunch Sales: $1560
Projected Sales: $1617
TY Lunch Sales: $1687
+/- : +8% LY and +$70 PS
Lunch Covers: 98
Avg PPA: $17.22
Previous Days Labor %: 20.87
Previous Days Comps %: 3% with 0% ctrl
Weather: Warm and sunny.
Any Special events going on?:
Who worked?: Joel, Mandy, Sayo, Jonny CL, Jason host, Hiroe FR and Sigele training Miho to SA.
Flow of Business, Cuts and Ticket Times: Steady lunch. No wait except for incomplete tables. Seemed busier because we were full most of the time. No ticket issues that I am aware of.
Specials?
3 Staff members that stood out (why/how): Joel and I had a little encounter this morning regarding sections. I didn't take into consideration server in-times for those working doubles. I had a few people pulling on my ear for other things so I filled out the sections fairly quickly. Mandy was perfectly flexible and willing to do whatever is asked or needed of her, but Joel huffed and puffed and took whatever section he wanted... for tonight as well. I realize I could be more considerate or pay more attention to those finer details, but similarly, Joel could suck it up and do his job. We did talk about it and everything is fine I guess.
-Speaking of Mandy, she may be awkward and totally destroyed our computer that one time, but her fine dining experience and work ethic puts her heads above those without similar experience and home-training. I always find her to be accommodating, putting the restaurant and her co-workers before herself in most instances. I know we aren't a fine dining establishment, but certainly we are on the high end of many people's budget, and even those who could buy and sell us appreciate the gesture of going beyond cafe style service.
-I saw a rare Sigele smile today. That was nice. Like a double rainbow.
Any VIP's in? James, Sayo's boyfriend was in with friend. Callie Richmond, a girl I went to UT with came in with a friend. His name is Tri. I see him in here frequently and he was at Sa-Ten yesterday too. Kaya came in with a friend.
Comps& Void Detail: FNF for James and Callie, owner comp for Kaya and her companion.
There was an issue with a yelp check-in soft serve. I think Leary had me use the promo discount, which applies to the entire ticket ( it used to not), but the table was paying checks separately. In the end I used a b-day discount for that.
R&M needs?:
86'd items/ need more?
(sorry- forgot to publish this on Monday- this is Elizabeth)
LY Lunch Sales: $1560
Projected Sales: $1617
TY Lunch Sales: $1687
+/- : +8% LY and +$70 PS
Lunch Covers: 98
Avg PPA: $17.22
Previous Days Labor %: 20.87
Previous Days Comps %: 3% with 0% ctrl
Weather: Warm and sunny.
Any Special events going on?:
Who worked?: Joel, Mandy, Sayo, Jonny CL, Jason host, Hiroe FR and Sigele training Miho to SA.
Flow of Business, Cuts and Ticket Times: Steady lunch. No wait except for incomplete tables. Seemed busier because we were full most of the time. No ticket issues that I am aware of.
Specials?
3 Staff members that stood out (why/how): Joel and I had a little encounter this morning regarding sections. I didn't take into consideration server in-times for those working doubles. I had a few people pulling on my ear for other things so I filled out the sections fairly quickly. Mandy was perfectly flexible and willing to do whatever is asked or needed of her, but Joel huffed and puffed and took whatever section he wanted... for tonight as well. I realize I could be more considerate or pay more attention to those finer details, but similarly, Joel could suck it up and do his job. We did talk about it and everything is fine I guess.
-Speaking of Mandy, she may be awkward and totally destroyed our computer that one time, but her fine dining experience and work ethic puts her heads above those without similar experience and home-training. I always find her to be accommodating, putting the restaurant and her co-workers before herself in most instances. I know we aren't a fine dining establishment, but certainly we are on the high end of many people's budget, and even those who could buy and sell us appreciate the gesture of going beyond cafe style service.
-I saw a rare Sigele smile today. That was nice. Like a double rainbow.
Any VIP's in? James, Sayo's boyfriend was in with friend. Callie Richmond, a girl I went to UT with came in with a friend. His name is Tri. I see him in here frequently and he was at Sa-Ten yesterday too. Kaya came in with a friend.
Comps& Void Detail: FNF for James and Callie, owner comp for Kaya and her companion.
There was an issue with a yelp check-in soft serve. I think Leary had me use the promo discount, which applies to the entire ticket ( it used to not), but the table was paying checks separately. In the end I used a b-day discount for that.
R&M needs?:
86'd items/ need more?
Thursday 6.11.15
Written By: Elizabeth
LY Dinner Sales: $4905
Projected Sales: $4813
TY Dinner Sales: $4009
+/- : -18% LY and -$804 PS
Dinner Covers: 137
Avg PPA: $29.26
Weather: Warm, humid
Any Special events going on?: nope
Who worked?: Naoto, joel, Sophia, Miho, Dusten CL. Ruthy/Samara Host, Jason FR< Kaori SA
Flow of Business, Cuts and Ticket Times:
SLoooooooow start. By 6pm we only had 4 tables walk in. Finally picked up around 7:45 when we went on a wait. Had an 8 top walk in, but already had an 9 top in the PR so they went to the back B's after waiting about 30 minutes. Not too bad. I think that's the longest anyone waited tonight. Short spurts of waits. Had some sushi bar tickets hit 30 minutes for rolls. A5 was weird about it. We'll see if he yelps us. Everyone else was cool. One guy said that every time he comes back the fish tastes better and better. Cut Naoto & Joel at 9pm, then went down to just Dusten at 9:30. Had 2 tables come in between 9:30 and 10. Had B3 linger until almost 11pm. They were the only table just sitting and chatting until the very bitter end.
Specials?
Beef Tataki 4
Shishito 8
Green Beans 11
All Star 8
King Salmon Box 3
Tsk Set 8
3 Staff members that stood out (why/how):
-Ruthy took it upon her self to "deep" clean the bathrooms. I like when she gets bored she will self appoint tasks
-Naoto was rotating around the dining room in his downtime helping out in other sections
-
Any VIP's in?
James and Ingrid
Zooey Deschanel with baby belly and BF
Comps& Void Detail:
Voided a seaweed salad, changed mind
voided 2 soba salads, Miho misrang
Voided side of rice, A2 wanted the pork katsu teishoku and joel rang in a side of rice by accident.
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $4905
Projected Sales: $4813
TY Dinner Sales: $4009
+/- : -18% LY and -$804 PS
Dinner Covers: 137
Avg PPA: $29.26
Weather: Warm, humid
Any Special events going on?: nope
Who worked?: Naoto, joel, Sophia, Miho, Dusten CL. Ruthy/Samara Host, Jason FR< Kaori SA
Flow of Business, Cuts and Ticket Times:
SLoooooooow start. By 6pm we only had 4 tables walk in. Finally picked up around 7:45 when we went on a wait. Had an 8 top walk in, but already had an 9 top in the PR so they went to the back B's after waiting about 30 minutes. Not too bad. I think that's the longest anyone waited tonight. Short spurts of waits. Had some sushi bar tickets hit 30 minutes for rolls. A5 was weird about it. We'll see if he yelps us. Everyone else was cool. One guy said that every time he comes back the fish tastes better and better. Cut Naoto & Joel at 9pm, then went down to just Dusten at 9:30. Had 2 tables come in between 9:30 and 10. Had B3 linger until almost 11pm. They were the only table just sitting and chatting until the very bitter end.
Specials?
Beef Tataki 4
Shishito 8
Green Beans 11
All Star 8
King Salmon Box 3
Tsk Set 8
3 Staff members that stood out (why/how):
-Ruthy took it upon her self to "deep" clean the bathrooms. I like when she gets bored she will self appoint tasks
-Naoto was rotating around the dining room in his downtime helping out in other sections
-
Any VIP's in?
James and Ingrid
Zooey Deschanel with baby belly and BF
Comps& Void Detail:
Voided a seaweed salad, changed mind
voided 2 soba salads, Miho misrang
Voided side of rice, A2 wanted the pork katsu teishoku and joel rang in a side of rice by accident.
R&M needs?:
86'd items/ need more?
Thursday AM Recap 6/11/15
Written By: Leary
LY Lunch Sales: $1477
TY Lunch Sales: $1959.85
+/- : +$482, +33%
Lunch Covers: 118
Avg PPA: $16.61
Previous Days Labor %: 20%
Previous Days Comps %: 4% Controllable: 4.53%
Weather: Hot and Sunny low 90s
Any Special events going on?:
Who worked?:
Naoto, Lindsey, Jason, Kate Cl, Miho SA, Jason FR, Grace H
Flow of Business, Cuts and Ticket Times:
It was slow start for lunch today. We had little pop around 12, but the sushi bar was barely sat so I cut to 3 on at 1230. The place emptied out by 1 so I cut to 2 on and cut Grace. Got another little pop. Never went on a wait but stayed steady and mostly full until 2. Ticket times were good. No customer issues.
3 Staff members that stood out (why/how):
-Naoto super helpful today lots of teamwork
-Jason solid job as the FR as usual. Helped out bussing tables and seating guests as well.
Any VIP's in?
Tara with her uncle
Comps& Void Detail:
Kome Bucks
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1477
TY Lunch Sales: $1959.85
+/- : +$482, +33%
Lunch Covers: 118
Avg PPA: $16.61
Previous Days Labor %: 20%
Previous Days Comps %: 4% Controllable: 4.53%
Weather: Hot and Sunny low 90s
Any Special events going on?:
Who worked?:
Naoto, Lindsey, Jason, Kate Cl, Miho SA, Jason FR, Grace H
Flow of Business, Cuts and Ticket Times:
It was slow start for lunch today. We had little pop around 12, but the sushi bar was barely sat so I cut to 3 on at 1230. The place emptied out by 1 so I cut to 2 on and cut Grace. Got another little pop. Never went on a wait but stayed steady and mostly full until 2. Ticket times were good. No customer issues.
3 Staff members that stood out (why/how):
-Naoto super helpful today lots of teamwork
-Jason solid job as the FR as usual. Helped out bussing tables and seating guests as well.
Any VIP's in?
Tara with her uncle
Comps& Void Detail:
Kome Bucks
R&M needs?:
86'd items/ need more?
Wednesday, June 10, 2015
Wednesday Recap 6/10/15
Written By: Leary
LY Lunch Sales: $1146
TY Lunch Sales: $1414.25
+/- : +$328.25, +29%
Lunch Covers: 82
Avg PPA: $17.98
LY Dinner Sales: $3596
TY Dinner Sales: $4316
+/- : +$720, +20%
Dinner Covers: 156
Avg PPA: $27.67
Previous Days Labor %: 17%
Previous Days Comps %: 4% Controllable: 2.17%
Weather: Another beautiful day to be poolside, Sunny Low 90s, mid 80s by late evening
Any Special events going on?:
Who worked?:
Lindsey, Sayo, Kate, Johnny Cl, Miho SA, Ruthy H, Sigele FR
Lindsey, Sayo, Kate, Naoto, Sophia Cl, Samara H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was slower than yesterday. Never filled up. Always had several tables open, and at most sushi bar was 2/3 full. Died out at 1, and went 2 on. 1 on at 140. I would have gone 1 on sooner, but Johnny seemed a little off his game today. Ticket times were great. Johnny misrang a Katsu Don instead of a Gyu down for a table. The kitchen got the remake out super fast, and they were good. No other customer issues.
It was super slow tonight. Had a couple of tables go on a wait around 8, but that was it. It was steady and mostly full from 8-830, but started to thin out by 840. Went 2 on at 840. Cut Host at 930. Stayed mellow until close. Ticket times were great. Had 1 table send back 2 pieces of saba nigiri because they said it was too warm and mushy. No other customer issues.
Bought Grace's dinner. I felt bad she only made $9. She said she made $7 on Sunday. I know the week I don't schedule her we'll be slammed, but we might considering cutting back the cocktail shifts.
Specials?
Tempura Green Beans- 13
Shishito Peppers- 14
Spec Roll- 5
Smokin' Sashimi- 5
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Server Misring for Katsu Don. Johnny hit the wrong button
Comped a Avocado Nigiri piece for a kid's birthday since he didn't want dessert. He said we were his favorite restaurant :)
R&M needs?:
Ice machine is struggling to keep up. Especially with the extra ice needed for coolers in the sushi bar lately. It's producing but I've had to order ice the past three shifts.
Gentleman came out about moving misters. They said they could move the misters/fans to the wall, but we would need to re-run the electrical conduit first.
86'd items/ need more?
LY Lunch Sales: $1146
TY Lunch Sales: $1414.25
+/- : +$328.25, +29%
Lunch Covers: 82
Avg PPA: $17.98
LY Dinner Sales: $3596
TY Dinner Sales: $4316
+/- : +$720, +20%
Dinner Covers: 156
Avg PPA: $27.67
Previous Days Labor %: 17%
Previous Days Comps %: 4% Controllable: 2.17%
Weather: Another beautiful day to be poolside, Sunny Low 90s, mid 80s by late evening
Any Special events going on?:
Who worked?:
Lindsey, Sayo, Kate, Johnny Cl, Miho SA, Ruthy H, Sigele FR
Lindsey, Sayo, Kate, Naoto, Sophia Cl, Samara H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was slower than yesterday. Never filled up. Always had several tables open, and at most sushi bar was 2/3 full. Died out at 1, and went 2 on. 1 on at 140. I would have gone 1 on sooner, but Johnny seemed a little off his game today. Ticket times were great. Johnny misrang a Katsu Don instead of a Gyu down for a table. The kitchen got the remake out super fast, and they were good. No other customer issues.
It was super slow tonight. Had a couple of tables go on a wait around 8, but that was it. It was steady and mostly full from 8-830, but started to thin out by 840. Went 2 on at 840. Cut Host at 930. Stayed mellow until close. Ticket times were great. Had 1 table send back 2 pieces of saba nigiri because they said it was too warm and mushy. No other customer issues.
Bought Grace's dinner. I felt bad she only made $9. She said she made $7 on Sunday. I know the week I don't schedule her we'll be slammed, but we might considering cutting back the cocktail shifts.
Specials?
Tempura Green Beans- 13
Shishito Peppers- 14
Spec Roll- 5
Smokin' Sashimi- 5
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Server Misring for Katsu Don. Johnny hit the wrong button
Comped a Avocado Nigiri piece for a kid's birthday since he didn't want dessert. He said we were his favorite restaurant :)
R&M needs?:
Ice machine is struggling to keep up. Especially with the extra ice needed for coolers in the sushi bar lately. It's producing but I've had to order ice the past three shifts.
Gentleman came out about moving misters. They said they could move the misters/fans to the wall, but we would need to re-run the electrical conduit first.
86'd items/ need more?
Tuesday, June 9, 2015
Tuesday Recap 6/9/15
Written By: Leary
LY Lunch Sales: $1517
Projected Sales: $1603 (+$151.25)
TY Lunch Sales: $1754.25
+/- : +$237.25, +16%
Lunch Covers: 107
Avg PPA: $16.39
LY Dinner Sales: $3281
Projected Sales: $3576 (+$1107.37)
TY Dinner Sales: $4683.37
+/- : +$1402.37, +43%
Dinner Covers: 183
Avg PPA: $25.59
Previous Days Labor %: 18%
Previous Days Comps %: 7% Controllable: 3.23%
Weather:Sunny and Warm, Low 90s during the day, mid 80s by the end of the night
Any Special events going on?:
Who worked?:
Lindsey, Mandy, Johnny, Jason Cl, Miho SA, Sigele FR, Jason H
Mandy, Lindsey, Sayo, Kate, Sophia Cl, Hiroe SA, Sigele FR, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch was pretty steady between 1130-1. Never went on a wait, and party room was never sat, but tables and sushi bar stayed mostly full. Started to die by 1. Went 2 on at 1. Had one more small pop at 115, and that was it. Ticket times were good. No customer issues.
Had a pretty busy Tuesday dinner. It was normal happy hour, and steady from 6-7. By 7 our pop hit, and we got up to a 45 minute wait pretty quickly. Played cocktail and helped Jason at the host stand for most of the pop. The wait came down a bit but stayed at a steady 20-30 minute until 9. Still stayed steady 1 in 1 out until 930. Went 2 on at 930. Ticket times were mostly good. The kitchen got a pretty large pop at 7. Lots of orders all at once. Had 2 30 min Ika Yakis, and 1 20 min Gyoza. Customers were fine with the wait. The rest of the ticket times were good. No customer issues.
Ran out of Asahi by 7. Had some grumpy customers about it. Seems like the word is out on the $2 Asahis. We often run out by the end of the evening or at least get close. Might want to up the par.
Specials?
Bf Tataki- 5
Tempura Green Beans- 11
All Star- 5
Smokin' Sashimi- 5
3 Staff members that stood out (why/how):
Any VIP's in?
Nate (owner of White Horse)
Comps& Void Detail:
FNF For Nate
R&M needs?:
86'd items/ need more?
Ran out of Soft Serve Cones tonight
No more Asahi
LY Lunch Sales: $1517
Projected Sales: $1603 (+$151.25)
TY Lunch Sales: $1754.25
+/- : +$237.25, +16%
Lunch Covers: 107
Avg PPA: $16.39
LY Dinner Sales: $3281
Projected Sales: $3576 (+$1107.37)
TY Dinner Sales: $4683.37
+/- : +$1402.37, +43%
Dinner Covers: 183
Avg PPA: $25.59
Previous Days Labor %: 18%
Previous Days Comps %: 7% Controllable: 3.23%
Weather:Sunny and Warm, Low 90s during the day, mid 80s by the end of the night
Any Special events going on?:
Who worked?:
Lindsey, Mandy, Johnny, Jason Cl, Miho SA, Sigele FR, Jason H
Mandy, Lindsey, Sayo, Kate, Sophia Cl, Hiroe SA, Sigele FR, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch was pretty steady between 1130-1. Never went on a wait, and party room was never sat, but tables and sushi bar stayed mostly full. Started to die by 1. Went 2 on at 1. Had one more small pop at 115, and that was it. Ticket times were good. No customer issues.
Had a pretty busy Tuesday dinner. It was normal happy hour, and steady from 6-7. By 7 our pop hit, and we got up to a 45 minute wait pretty quickly. Played cocktail and helped Jason at the host stand for most of the pop. The wait came down a bit but stayed at a steady 20-30 minute until 9. Still stayed steady 1 in 1 out until 930. Went 2 on at 930. Ticket times were mostly good. The kitchen got a pretty large pop at 7. Lots of orders all at once. Had 2 30 min Ika Yakis, and 1 20 min Gyoza. Customers were fine with the wait. The rest of the ticket times were good. No customer issues.
Ran out of Asahi by 7. Had some grumpy customers about it. Seems like the word is out on the $2 Asahis. We often run out by the end of the evening or at least get close. Might want to up the par.
Specials?
Bf Tataki- 5
Tempura Green Beans- 11
All Star- 5
Smokin' Sashimi- 5
3 Staff members that stood out (why/how):
Any VIP's in?
Nate (owner of White Horse)
Comps& Void Detail:
FNF For Nate
R&M needs?:
86'd items/ need more?
Ran out of Soft Serve Cones tonight
No more Asahi
Monday, June 8, 2015
Monday PM Recap 6/8/15
Written By: Leary
LY Dinner Sales: $3343
Projected Sales: $3640 (+$789)
TY Dinner Sales: $4429
+/- : +$1086, +36%
Dinner Covers: 163
Avg PPA: $27.17
Weather:Beautiful summer evening, mid 80s
Any Special events going on?:
Who worked?:
Dusten, Mandy, Joel, Stephanie, Jason Cl, Kaori w/ Miho SA, Hiroe FR, Jason H
Flow of Business, Cuts and Ticket Times:
Pretty mellow evening shift. About 2/3 full when I came in at 6. Had 3-4 tables open until about 8. Had a small pop and had 2-3 tables on the wait for about 30 minutes. Started to die out around 840. Went 2 on at 850. Had another small pop of a few tables come in at 915, and that was about it for the night. Ticket times were great. Never saw anything over 20 minutes. Had a couple of issues mentioned below, but overall a very smooth night.
Specials?
Tempura Green Beans- 14
Bf Tataki- 10
T Nigiri Set- 8
All Star- 12
Smokin Sashimi-10
3 Staff members that stood out (why/how):
-Miho is a great worker, and super sweet. Glad to have her for the summer.
-Jason is pretty solid at the Host stand
Any VIP's in?
Echo, old sushi chef
Nagisa and family in the party room
Neil
Comps& Void Detail:
Comped a Apple Pie Gyoza because a harumaki came out with the ice cream instead.
Comped a Thai Style Kara age DNL, it came out a little over done and hard to chew through. I tried to get him a fresh order, but other food was coming out for him and he was fine going without
SIN for Echo
SIN for Nagisa
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $3343
Projected Sales: $3640 (+$789)
TY Dinner Sales: $4429
+/- : +$1086, +36%
Dinner Covers: 163
Avg PPA: $27.17
Weather:Beautiful summer evening, mid 80s
Any Special events going on?:
Who worked?:
Dusten, Mandy, Joel, Stephanie, Jason Cl, Kaori w/ Miho SA, Hiroe FR, Jason H
Flow of Business, Cuts and Ticket Times:
Pretty mellow evening shift. About 2/3 full when I came in at 6. Had 3-4 tables open until about 8. Had a small pop and had 2-3 tables on the wait for about 30 minutes. Started to die out around 840. Went 2 on at 850. Had another small pop of a few tables come in at 915, and that was about it for the night. Ticket times were great. Never saw anything over 20 minutes. Had a couple of issues mentioned below, but overall a very smooth night.
Specials?
Tempura Green Beans- 14
Bf Tataki- 10
T Nigiri Set- 8
All Star- 12
Smokin Sashimi-10
3 Staff members that stood out (why/how):
-Miho is a great worker, and super sweet. Glad to have her for the summer.
-Jason is pretty solid at the Host stand
Any VIP's in?
Echo, old sushi chef
Nagisa and family in the party room
Neil
Comps& Void Detail:
Comped a Apple Pie Gyoza because a harumaki came out with the ice cream instead.
Comped a Thai Style Kara age DNL, it came out a little over done and hard to chew through. I tried to get him a fresh order, but other food was coming out for him and he was fine going without
SIN for Echo
SIN for Nagisa
R&M needs?:
86'd items/ need more?
Sunday, June 7, 2015
Sunday 6/7/15 PM recap
Written By: Dusten
LY Dinner Sales: 3090
Projected Sales: 4867
TY Dinner Sales: 4094
+/- : -$830 under projected, 32% over LY
Dinner Covers:153
Avg PPA: 26.76
Weather: warm afternoon, mild evening.
Any Special events going on?: xgames
Who worked?: Sayo, Joel, Mandy, Stephanie, Camacho CL, Samara Host, Grace CT, Jason Sa and Hiroe FR
Flow of Business, Cuts and Ticket Times: Good start, nearly full at 6:30 and the just dropped off. Sat half empty for 2 hours. Servers and grace were pushing for cuts. I waited until about 8:30 and cut Grace, Sayo and Joel as there were no signs of improvement. I anticipated there being a pop after dark and it came. Seems people were taking every opportunity to enjoy the weather until the last moment. Nothing out of control, but gave everyone still on plenty to do. I cut Mandy at 9:30 and kept Camacho and Steph until close.
Specials? There was some confusion regarding the tempura green beans tonight. Danny said we had them and then Mandy came to me after opening saying Steve said we didn't. Steve seemed to have a problem with the green beans, but Take said they were fine. I tasted one. Seemed fine to me too. Unfortunately I didn't know Samara had marked out all of that on the Specials Menu until an hour later. I printed up more and held a contest on those and the beef tetaki. Danny wanted us to push the beef and I thought a contest would help make up for the green beans. It seems like the servers should ultimately default to whoever is managing the kitchen or sushi bar for any such occurrences. I remember getting a stern talking to from Yoshi in my early serving days about not bothering the maki stations when he was working ichi-ban.
6x green bean special- still seems low considering how many we usually sell.
4x beef tetaki- Mandy sold 3 of those making her the default winner of the sales contest. Contigo gift card to her.
10x shishitos sold- we 86'd them tonight.
tsukiji carpaccio x 3
all star sets x 8
3 Staff members that stood out (why/how): Mandy and Sayo used the lull to knock out their daily duties as clean up a few other things. Grace was ever so cheerful about the $9 she made tonight. So many FOH get unreasonably upet when a table doesn't tip the way the server feels they should. I notice Grace and Lindsey are really great about not letting that sort of thing affect them for too long.
I also had a talk with Samara about her interest in management. I don't think the conversation is entirely appropriate for this blog, but I did give her the same advice I offered up to the group in the manager meeting, which was if she is serious, for her to learn everything and get to it pronto. I told her I would help in any way I could if she needed.
Any VIP's in? Surprisingly I recognized no one. No OJ, no Kindo-san. I had so many new customers over the weekend it isn't too surprising.
There was a girl, an intern from some food blog that was writing about us for college students looking to not spend a bunch of money, but still get a good meal. She knew nothing of the difference between lunch and dinner menus, so I told her about all that and about Daruma as well. She mentioned the article would be published in a month and feature us among several other places. I asked that she maybe share the story on our Facebook page.
Comps& Void Detail: There were a couple guest mind changes, an iidako, and a tsukiji carpaccio. I voided a tempura special that Mandy asked me to when she thought we were out. The table ended up not wanting them anyways.
R&M needs?:
86'd items/ need more? New dustpan. Ours broke tonight.
LY Dinner Sales: 3090
Projected Sales: 4867
TY Dinner Sales: 4094
+/- : -$830 under projected, 32% over LY
Dinner Covers:153
Avg PPA: 26.76
Weather: warm afternoon, mild evening.
Any Special events going on?: xgames
Who worked?: Sayo, Joel, Mandy, Stephanie, Camacho CL, Samara Host, Grace CT, Jason Sa and Hiroe FR
Flow of Business, Cuts and Ticket Times: Good start, nearly full at 6:30 and the just dropped off. Sat half empty for 2 hours. Servers and grace were pushing for cuts. I waited until about 8:30 and cut Grace, Sayo and Joel as there were no signs of improvement. I anticipated there being a pop after dark and it came. Seems people were taking every opportunity to enjoy the weather until the last moment. Nothing out of control, but gave everyone still on plenty to do. I cut Mandy at 9:30 and kept Camacho and Steph until close.
Specials? There was some confusion regarding the tempura green beans tonight. Danny said we had them and then Mandy came to me after opening saying Steve said we didn't. Steve seemed to have a problem with the green beans, but Take said they were fine. I tasted one. Seemed fine to me too. Unfortunately I didn't know Samara had marked out all of that on the Specials Menu until an hour later. I printed up more and held a contest on those and the beef tetaki. Danny wanted us to push the beef and I thought a contest would help make up for the green beans. It seems like the servers should ultimately default to whoever is managing the kitchen or sushi bar for any such occurrences. I remember getting a stern talking to from Yoshi in my early serving days about not bothering the maki stations when he was working ichi-ban.
6x green bean special- still seems low considering how many we usually sell.
4x beef tetaki- Mandy sold 3 of those making her the default winner of the sales contest. Contigo gift card to her.
10x shishitos sold- we 86'd them tonight.
tsukiji carpaccio x 3
all star sets x 8
3 Staff members that stood out (why/how): Mandy and Sayo used the lull to knock out their daily duties as clean up a few other things. Grace was ever so cheerful about the $9 she made tonight. So many FOH get unreasonably upet when a table doesn't tip the way the server feels they should. I notice Grace and Lindsey are really great about not letting that sort of thing affect them for too long.
I also had a talk with Samara about her interest in management. I don't think the conversation is entirely appropriate for this blog, but I did give her the same advice I offered up to the group in the manager meeting, which was if she is serious, for her to learn everything and get to it pronto. I told her I would help in any way I could if she needed.
Any VIP's in? Surprisingly I recognized no one. No OJ, no Kindo-san. I had so many new customers over the weekend it isn't too surprising.
There was a girl, an intern from some food blog that was writing about us for college students looking to not spend a bunch of money, but still get a good meal. She knew nothing of the difference between lunch and dinner menus, so I told her about all that and about Daruma as well. She mentioned the article would be published in a month and feature us among several other places. I asked that she maybe share the story on our Facebook page.
Comps& Void Detail: There were a couple guest mind changes, an iidako, and a tsukiji carpaccio. I voided a tempura special that Mandy asked me to when she thought we were out. The table ended up not wanting them anyways.
R&M needs?:
86'd items/ need more? New dustpan. Ours broke tonight.
Sunday AM 6.7.15
Written By: Elizabeth
LY Lunch Sales: $1321
Projected Sales: $1818
TY Lunch Sales: $1761
+/- : +33% LY and -$57 PS so close!
Lunch Covers: 99
Avg PPA: $17.79
Previous Days Labor %: 17.76%
Previous Days Comps %: 2.91% with 3.42% Ctrl
Weather: Sunny and warm. 80s
Any Special events going on?: Xgames (last day)
Who worked?: Joel, Lindsey, Sayo, Krystin CL. Jason FR, Kaori SA, Grace host
Flow of Business, Cuts and Ticket Times:
Slow start to the day. Not our usual fill up all at once. LY it was a pretty slow Sunday but I thought for sure it would speed up.
Cut Joel at 1:22, then around 1:45 it started to pick up. The restaurant filled but the sushi bar stayed empty. Good thing we split the sushi bar 3 ways. Lindsey, Sayo & Krystin did a great job handling the new guests and the small pops that occured between then and 2:30. After 2:30 it slowed down a bit and I cut Sayo and went 2 on. The last guest sat at 2:45 I think, maybe earlier. I cut Grace at 2:40.
Only had 2 issues that weren't really issues but worth mentioning: B2 got a salmon katsu that was hard, so I had it remade. Looked small too. Joel tasted it and said it tasted like the sake kasu salmon. I didn't taste it so I have no comparison. BUt we got her a new one out and she was happy.
The other one was A6, guy and 3 younger folks. He complained to Lindsey about being charged for Ponzu (she told him at the very start when he ordered 4 sides of it) He said in Dallas they don't charge him. I went over and explained that we mix it in house and that is why it's a charge. He was delighted (I think i may have lied a little) and he left happy. He took a card to go to Daruma too.
That was it. Non-issues but worth mentioning.
3 Staff members that stood out (why/how):
Everyone did really well today. It was slow too so it was a bit hard to critique anyone too harshly.
Any VIP's in?
Karen
Comps& Void Detail:
R&M needs?:
Need a new hose nozzle. I'm going to Home Depot Tomorrow for some things.
86'd items/ need more?
LY Lunch Sales: $1321
Projected Sales: $1818
TY Lunch Sales: $1761
+/- : +33% LY and -$57 PS so close!
Lunch Covers: 99
Avg PPA: $17.79
Previous Days Labor %: 17.76%
Previous Days Comps %: 2.91% with 3.42% Ctrl
Weather: Sunny and warm. 80s
Any Special events going on?: Xgames (last day)
Who worked?: Joel, Lindsey, Sayo, Krystin CL. Jason FR, Kaori SA, Grace host
Flow of Business, Cuts and Ticket Times:
Slow start to the day. Not our usual fill up all at once. LY it was a pretty slow Sunday but I thought for sure it would speed up.
Cut Joel at 1:22, then around 1:45 it started to pick up. The restaurant filled but the sushi bar stayed empty. Good thing we split the sushi bar 3 ways. Lindsey, Sayo & Krystin did a great job handling the new guests and the small pops that occured between then and 2:30. After 2:30 it slowed down a bit and I cut Sayo and went 2 on. The last guest sat at 2:45 I think, maybe earlier. I cut Grace at 2:40.
Only had 2 issues that weren't really issues but worth mentioning: B2 got a salmon katsu that was hard, so I had it remade. Looked small too. Joel tasted it and said it tasted like the sake kasu salmon. I didn't taste it so I have no comparison. BUt we got her a new one out and she was happy.
The other one was A6, guy and 3 younger folks. He complained to Lindsey about being charged for Ponzu (she told him at the very start when he ordered 4 sides of it) He said in Dallas they don't charge him. I went over and explained that we mix it in house and that is why it's a charge. He was delighted (I think i may have lied a little) and he left happy. He took a card to go to Daruma too.
That was it. Non-issues but worth mentioning.
3 Staff members that stood out (why/how):
Everyone did really well today. It was slow too so it was a bit hard to critique anyone too harshly.
Any VIP's in?
Karen
Comps& Void Detail:
R&M needs?:
Need a new hose nozzle. I'm going to Home Depot Tomorrow for some things.
86'd items/ need more?
Saturday, June 6, 2015
Saturday 6.6.15
Written By: Elizabeth
LY Lunch Sales: $1804
Projected Sales: $2630
TY Lunch Sales: $2557
+/- : +42% LY and just $73 short of PS
Lunch Covers: 144
Avg PPA: $17.76
LY Dinner Sales: $7640
Projected Sales: $7770
TY Dinner Sales: $7210
+/- : -6% LY and -$560 PS
Dinner Covers: 255
Avg PPA: $28.27
Previous Days Labor %: 13%
Previous Days Comps %: 1.94% with 24.6 CTRL
Weather: Sunny. 80s
Any Special events going on?: xgames/tv fest
Who worked?:
Lunch: Naoto, Lindsey, Mandy, Sophia CL. Samara Host, Kaori SA, Jason FR
Dinner: Naoto, Camacho, Sayo, Krystin, Dusten CL. Samara Host, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch: Steady but never full. Always seemed like we were on the brink but it was just steady. Cut Naoto at 1:45, Mandy at 2:15 and went down to just Sophia at 2:40. Cut Samara about 10 til close.
Naturally, had some stragglers come in right at 3pm.
Dinner started with a bang and went strong until about 9pm. I cut down to 3 on at 9:30 and naturally we almost filled back up again around 9:55, but everyone handled their section pop well and get got through it. We were on a wait by 5:40 with lots of 4 tops, then around 7:30 it was all 2 tops. Quote times were good, I assisted Samara at the host stand at times but she did a great job of handling it all on her own. Cut Samara at 10:30 since she was a double and it was a long busy day for her.
Had a guest kill a large tree roach in our lobby. He was cool about it, but that was embarrassing. Also Daniel mentioned he killed a large one out back of the kitchen door....it's that season again....oh I hate it.
Specials?
Shishito 21
Temp Green beans 12
Tsk Set 17
Smokin' Sash 11
All Star 9
3 Staff members that stood out (why/how):
-Camacho was super helpful with his downtime after all opening duties were done. He scrubbed the walls down in the party room and throughout the dining room, and also cleaned the vent near B8
-Krystin was helping in other sections in her downtime
-Samara did a great job being the only solo host all day. Kept a great attitude and smile throughout the busy shift.
Any VIP's in?
Wylie & Eudora
Rita (Glazers)
Taylor Kirk was in for dinner.
Comps& Void Detail:
Emp day off for Taylor
Guest DNL for a Farm Salad dressing. They said the dressing was too salty. It was an older guy and I know the Miso paste is pretty salty so maybe he wasn't expecting it.
R&M needs?:
Came in this morning to a broken Hood Vent and Broken Ice Machine. Luckily Jon came in around noon to fix the hood vent. He has it rigged right now and put a new belt on it and will be back on Monday to assess it and fix it proper. Aus.Indus came out and fixed the Ice Machine. Please don't stack anything other than the ice container on top of the ice bin. Also don't shove anything around the sides. It needs to breath.
86'd items/ need more?
Iced Green Tea- Daniel is ordering more
LY Lunch Sales: $1804
Projected Sales: $2630
TY Lunch Sales: $2557
+/- : +42% LY and just $73 short of PS
Lunch Covers: 144
Avg PPA: $17.76
LY Dinner Sales: $7640
Projected Sales: $7770
TY Dinner Sales: $7210
+/- : -6% LY and -$560 PS
Dinner Covers: 255
Avg PPA: $28.27
Previous Days Labor %: 13%
Previous Days Comps %: 1.94% with 24.6 CTRL
Weather: Sunny. 80s
Any Special events going on?: xgames/tv fest
Who worked?:
Lunch: Naoto, Lindsey, Mandy, Sophia CL. Samara Host, Kaori SA, Jason FR
Dinner: Naoto, Camacho, Sayo, Krystin, Dusten CL. Samara Host, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch: Steady but never full. Always seemed like we were on the brink but it was just steady. Cut Naoto at 1:45, Mandy at 2:15 and went down to just Sophia at 2:40. Cut Samara about 10 til close.
Naturally, had some stragglers come in right at 3pm.
Dinner started with a bang and went strong until about 9pm. I cut down to 3 on at 9:30 and naturally we almost filled back up again around 9:55, but everyone handled their section pop well and get got through it. We were on a wait by 5:40 with lots of 4 tops, then around 7:30 it was all 2 tops. Quote times were good, I assisted Samara at the host stand at times but she did a great job of handling it all on her own. Cut Samara at 10:30 since she was a double and it was a long busy day for her.
Had a guest kill a large tree roach in our lobby. He was cool about it, but that was embarrassing. Also Daniel mentioned he killed a large one out back of the kitchen door....it's that season again....oh I hate it.
Specials?
Shishito 21
Temp Green beans 12
Tsk Set 17
Smokin' Sash 11
All Star 9
3 Staff members that stood out (why/how):
-Camacho was super helpful with his downtime after all opening duties were done. He scrubbed the walls down in the party room and throughout the dining room, and also cleaned the vent near B8
-Krystin was helping in other sections in her downtime
-Samara did a great job being the only solo host all day. Kept a great attitude and smile throughout the busy shift.
Any VIP's in?
Wylie & Eudora
Rita (Glazers)
Taylor Kirk was in for dinner.
Comps& Void Detail:
Emp day off for Taylor
Guest DNL for a Farm Salad dressing. They said the dressing was too salty. It was an older guy and I know the Miso paste is pretty salty so maybe he wasn't expecting it.
R&M needs?:
Came in this morning to a broken Hood Vent and Broken Ice Machine. Luckily Jon came in around noon to fix the hood vent. He has it rigged right now and put a new belt on it and will be back on Monday to assess it and fix it proper. Aus.Indus came out and fixed the Ice Machine. Please don't stack anything other than the ice container on top of the ice bin. Also don't shove anything around the sides. It needs to breath.
86'd items/ need more?
Iced Green Tea- Daniel is ordering more
Friday AM 6.5.15
Written By: Elizabeth
I swear I wrote this and saved and it just planned on putting numbers in later but it's no where to be found.
LY Lunch Sales: $1977
Projected Sales: $2241
TY Lunch Sales: $2924
+/- : +48% LY and +$683 PS
Lunch Covers: 157
Avg PPA: $18.62
Previous Days Labor %: 19%
Previous Days Comps %: 4.68%, 0% Ctrl
Weather: Sunny and warm high 80s
Any Special events going on?: xgames, tv festival
Who worked?: Joel CL, Mandy, Clair, Krystin. Grace host, Danger SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Busy right from the start. Went on a wait around 12:15 and didn't get off the wait until 1:55. Got a later pop after the initial lunch rush, around 1:15. Lots of late lunchers today. Everyone did well, Danger did okay for not really being an SA. Saw a lot of water glasses low, so I'll be talking about that for the next few days again. Overall, everyone did well. Teamwork and saw some great prebussing. No issues with long tickets.
Specials?
Ramen Verde
3 Staff members that stood out (why/how):
-Grace was very helpful in her downtime, setting tables and such.
-Joel did okay closing a busy Friday lunch. Had a party of 5 in the party room with a full sushi bar. Helped out here and there,
Any VIP's in?
Kayo and family
Comps& Void Detail:
Owner Comp for Kayo
R&M needs?:
86'd items/ need more?
I swear I wrote this and saved and it just planned on putting numbers in later but it's no where to be found.
LY Lunch Sales: $1977
Projected Sales: $2241
TY Lunch Sales: $2924
+/- : +48% LY and +$683 PS
Lunch Covers: 157
Avg PPA: $18.62
Previous Days Labor %: 19%
Previous Days Comps %: 4.68%, 0% Ctrl
Weather: Sunny and warm high 80s
Any Special events going on?: xgames, tv festival
Who worked?: Joel CL, Mandy, Clair, Krystin. Grace host, Danger SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Busy right from the start. Went on a wait around 12:15 and didn't get off the wait until 1:55. Got a later pop after the initial lunch rush, around 1:15. Lots of late lunchers today. Everyone did well, Danger did okay for not really being an SA. Saw a lot of water glasses low, so I'll be talking about that for the next few days again. Overall, everyone did well. Teamwork and saw some great prebussing. No issues with long tickets.
Specials?
Ramen Verde
3 Staff members that stood out (why/how):
-Grace was very helpful in her downtime, setting tables and such.
-Joel did okay closing a busy Friday lunch. Had a party of 5 in the party room with a full sushi bar. Helped out here and there,
Any VIP's in?
Kayo and family
Comps& Void Detail:
Owner Comp for Kayo
R&M needs?:
86'd items/ need more?
Friday PM Recap 6/6/15
Written By: Leary
LY Dinner Sales: $5899
Projected Sales: $6860 (-$50.96)
TY Dinner Sales: $6809.40
+/- : +$947, +15%
Dinner Covers: 212
Avg PPA: $32.12
Weather: Nice summer night, High 70s
Any Special events going on?: X Games
Who worked?:
Clair, Lindsey, Amanda, Sophia, Dusten Cl, Samara H, Jason SA, Sigele FR, Grace Cktl
Flow of Business, Cuts and Ticket Times:
It was kinda of slow start and finish for the evening, but we middle was good and busy. Didn't start going on a wait until after 630. Everyone started to pour in at 7 and we quickly got up 1-1.5 hour wait. Samara handled it well solo, and her quote times were on point. Grace got a bit overwhelmed with the pop, and I had to help her cocktail for about 20 minutes to help her catch up. The floor ran smoothly tonight. Ticket times were mostly good. Had some 30+ minute rolls during the bulk of the pop. Only one table had an issue with it. Everyone else was happy to wait. Had a long ticket time on a Beef Tataki. Ticket was lost or didn't print. Customer were understanding in the end, but a little frustrated while waiting. No other issues.
Specials?
Shishito Peppers- 2
Temp Green Beans- 15
Beef Tataki- 13
All Star- 12
T Nigiri Set- 12
3 Staff members that stood out (why/how):
Any VIP's in?
Barron & Family
Comps& Void Detail:
-Comped some Nigiri pieces that the customer said they didn't order. Lindsey said she read the order back.
-Comped a glass of Sake' Recovery. Sophia forgot to bring the glass of sake after the lady was already annoyed that her roll took 35 minutes.
-Comped a Pearl Snap, and Vinho Verde Guest Changed Mind for some guests who ordered from -Grace and then took off.
-FNF for Barron
-Some Kome Bucks redeemed
-Comped Beef Tataki Kitchen Error. Ticket was lost or didn't print so it about 35 minutes to hit the table.
R&M needs?:
Hood Vent stopped working at the end of the night. Jon will be here tomorrow morning to fix it.
86'd items/ need more?
LY Dinner Sales: $5899
Projected Sales: $6860 (-$50.96)
TY Dinner Sales: $6809.40
+/- : +$947, +15%
Dinner Covers: 212
Avg PPA: $32.12
Weather: Nice summer night, High 70s
Any Special events going on?: X Games
Who worked?:
Clair, Lindsey, Amanda, Sophia, Dusten Cl, Samara H, Jason SA, Sigele FR, Grace Cktl
Flow of Business, Cuts and Ticket Times:
It was kinda of slow start and finish for the evening, but we middle was good and busy. Didn't start going on a wait until after 630. Everyone started to pour in at 7 and we quickly got up 1-1.5 hour wait. Samara handled it well solo, and her quote times were on point. Grace got a bit overwhelmed with the pop, and I had to help her cocktail for about 20 minutes to help her catch up. The floor ran smoothly tonight. Ticket times were mostly good. Had some 30+ minute rolls during the bulk of the pop. Only one table had an issue with it. Everyone else was happy to wait. Had a long ticket time on a Beef Tataki. Ticket was lost or didn't print. Customer were understanding in the end, but a little frustrated while waiting. No other issues.
Specials?
Shishito Peppers- 2
Temp Green Beans- 15
Beef Tataki- 13
All Star- 12
T Nigiri Set- 12
3 Staff members that stood out (why/how):
Any VIP's in?
Barron & Family
Comps& Void Detail:
-Comped some Nigiri pieces that the customer said they didn't order. Lindsey said she read the order back.
-Comped a glass of Sake' Recovery. Sophia forgot to bring the glass of sake after the lady was already annoyed that her roll took 35 minutes.
-Comped a Pearl Snap, and Vinho Verde Guest Changed Mind for some guests who ordered from -Grace and then took off.
-FNF for Barron
-Some Kome Bucks redeemed
-Comped Beef Tataki Kitchen Error. Ticket was lost or didn't print so it about 35 minutes to hit the table.
R&M needs?:
Hood Vent stopped working at the end of the night. Jon will be here tomorrow morning to fix it.
86'd items/ need more?
Thursday, June 4, 2015
Thursday PM 5.4.15
Written By: Elizabeth
LY Dinner Sales: $3976
Projected Sales: $4222
TY Dinner Sales: $4712
+/- : +19% LY and +$490 PS
Dinner Covers: 174
Avg PPA: $27.08
Weather: Sunny and Warm. high 80s, low 80s at night.
Any Special events going on?: XGames/ ATX TV Festival
Who worked?: Sophia CL. Krystin, Joel, Miho, Dusten. Samara Host, Kaori SA, Hiroe FR. Grace CT.
Flow of Business, Cuts and Ticket Times:
Steady night, but slow. We stayed full throughout the night and it was very consistent. One in one out sort of night. I kept expecting a bigger pop around 8/8:30 but it never came. Just stayed full. So I cut grace around 8:45 and bought her dinner for not making any money. Cut Krystin around that time as well, and Cut Joel around 9. And went 2 on at 9:30. Sophia and Dusten both got about 2 more tables in before close. Cut Samara at 9:45 as well. Had tables linger until about 10:45. Great night though. no long tickets, no major issues. Happy guests all around.
Specials?
Beef Tataki 6
Peppers 19
Green Beans 5
Tsk Carp/Set 1/ 6
All Star 7
3 Staff members that stood out (why/how):
-Saw Miho running kitchen food a few times. Great to see her back there taking initiative
-Sophia does a great job closing sushi bar, and closing in general.
Any VIP's in?
Tom & Shelly (summer of Tom!- I met them about 2 years ago and he told me it was the Summer of Tom, and I've always remembered them. He said this time he has started a new gang, called the Pinkies. And their motto is "when in doubt...pinkies out" he's too funny)
Kylee of "Reset Massage"
Elka from the Real World (when it was legit)
Comps& Void Detail:
FNF 2 pieces katsuo for Tom & Shelly
FNF 2 pieces Tamago for Kylee from Mantis (now has her own place, called Reset.)
Void
R&M needs?:
Still having Issues with the Hood Vents. Leary, if you have the guys contact info, can you please share it with me so I may get in contact with him? Thanks
Looks like whoever was the last person to print labels got a few stuck in the printer, causing it to print pink and yellow streaks on things. I pulled one out of the red section and one out of the yellow, but it might still have residual stains for the next few prints. just FYI
86'd items/ need more?
LY Dinner Sales: $3976
Projected Sales: $4222
TY Dinner Sales: $4712
+/- : +19% LY and +$490 PS
Dinner Covers: 174
Avg PPA: $27.08
Weather: Sunny and Warm. high 80s, low 80s at night.
Any Special events going on?: XGames/ ATX TV Festival
Who worked?: Sophia CL. Krystin, Joel, Miho, Dusten. Samara Host, Kaori SA, Hiroe FR. Grace CT.
Flow of Business, Cuts and Ticket Times:
Steady night, but slow. We stayed full throughout the night and it was very consistent. One in one out sort of night. I kept expecting a bigger pop around 8/8:30 but it never came. Just stayed full. So I cut grace around 8:45 and bought her dinner for not making any money. Cut Krystin around that time as well, and Cut Joel around 9. And went 2 on at 9:30. Sophia and Dusten both got about 2 more tables in before close. Cut Samara at 9:45 as well. Had tables linger until about 10:45. Great night though. no long tickets, no major issues. Happy guests all around.
Specials?
Beef Tataki 6
Peppers 19
Green Beans 5
Tsk Carp/Set 1/ 6
All Star 7
3 Staff members that stood out (why/how):
-Saw Miho running kitchen food a few times. Great to see her back there taking initiative
-Sophia does a great job closing sushi bar, and closing in general.
Any VIP's in?
Tom & Shelly (summer of Tom!- I met them about 2 years ago and he told me it was the Summer of Tom, and I've always remembered them. He said this time he has started a new gang, called the Pinkies. And their motto is "when in doubt...pinkies out" he's too funny)
Kylee of "Reset Massage"
Elka from the Real World (when it was legit)
Comps& Void Detail:
FNF 2 pieces katsuo for Tom & Shelly
FNF 2 pieces Tamago for Kylee from Mantis (now has her own place, called Reset.)
Void
R&M needs?:
Still having Issues with the Hood Vents. Leary, if you have the guys contact info, can you please share it with me so I may get in contact with him? Thanks
Looks like whoever was the last person to print labels got a few stuck in the printer, causing it to print pink and yellow streaks on things. I pulled one out of the red section and one out of the yellow, but it might still have residual stains for the next few prints. just FYI
86'd items/ need more?
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