Written By: Dusten
LY Dinner Sales: 4071
Projected Sales: 4611
TY Dinner Sales: 5246
+/- : +$634 over projected and up 29% from LY
Dinner Covers: 174
Avg PPA: 30.14
Weather: sunny and slightly warm.
Any Special events going on?:
Who worked?: Krystin, Joel, Clair, Sayo, Camacho CL, Jason, SA, Samara host, Ruthy FR, Grace cocktail
Flow of Business, Cuts and Ticket Times: 33 covers upon opening. Strong start but died off around 8:30. I cut Grace then. Never filled up again. Went 3 on at 8:45pm and then down to 2 at 9:10.
Had a couple of tickets come up missing at the sushi bar for rolls. Joel caught his before the table noticed. Camacho had the other and they waited more than 20 minutes. I sent the guy a $10 Kome buck card and Kazu sent him a couple of pieces. I don't know if it was human error or if we're still having printer issues. i know I had a couple of tickets come up missing from the kitchen over the weekend, so maybe the latter? Can't be certain.
Specials? 9x shishitos, 10x tempura specials, 2x smoking sashimis, 9x tsukiji sets, 17x all stars.
3 Staff members that stood out (why/how):
-Ruthy was super upbeat and quick tonight. She beat Jason and I a few times to tables to bus them. She mentioned really enjoying FR evening. I'm sure a change of pace from the host stand is probably very welcome for her.
-Grace was very helpful in her downtime, bussing tables and filling in at the host stand as Samara sat people.
-I think the change in weather is affecting some people. Clair, Krystin, Sayo and Grace all claimed to have various ailments tonight. They powered through however.
-I have moved "Naoto's Mumble Jar" to the office pending it's dispersal to who ever is supposed to benefit from the collection. I've worked in other restaurants that didn't allow FOH to discuss pay or count out their cash in front of other staff. Even here, I have been asked to not bring up my own sales to other servers, which makes perfect sense to me. What doesn't make sense is to see cash that isn't being collected on anyone's behalf or for any charitable cause, just left out in front of people who certainly need every dollar they earn. If I am wrong, I'll happily put it right back where it was until someone swipes it.
Any VIP's in? The little old asian dude with the back brace and his wife and son. They brought Take some shiso!, Roger and his girlfriend, Lynn with Erin and Olive
Comps& Void Detail: FNF for Roger and his GF, FNF for Lynn, Erin and Olive. Misrings: age dashi tofu, side rice, 2 all star nigiri sets. 86'd voids: 2x soft serve, tempura special, shishitos and shime saba sashimi. Guest changed mind on a surf and turf when we ran out of soy paper. Had a 10% buzz-table promo- I used the FNF for this. Krystin used $15 kome bucks on her food. HAd another table use $15 kome bucks as well.
R&M needs?:
86'd items/ need more? soy paper, drinking straws, Rayu dispensers- many of ours have broken tops
Sunday, May 31, 2015
Sunday AM 5.31.15
Written By: Elizabeth
LY Lunch Sales: $1135
Projected Sales: $1943
TY Lunch Sales: $2314
+/- : +104% LY! and +$371 PS
Lunch Covers: 127
Avg PPA: $18.22
Previous Days Labor %: 16%
Previous Days Comps %: 4.44% and....25.03% Ctrl. All of that was recovery
Weather: SUNNY! again! in the 80s
Any Special events going on?:
Who worked?: Joel, Clair, Stephanie, Krystin CL. Ruthy host, Jason FR, Grace SA
Flow of Business, Cuts and Ticket Times:
Strong start. Almost filled up. Then had a walk in 11 top around 1pm, and a 6 top. They waited about 20 minutes. Then had another 12 top reso that was doing their Kome Krawl. They even had bad ass t-shirts! After 1:45 it died down significantly. I cut Joel, but held onto Clair until 2:15. Not much else was going on so I went 2 on. Got another 7 top walk in, and a few 2's. Then right at 3:04 had a woman and her two kids walk in. I had already heard Take call last call so I double checked with him to make sure it was okay to seat them, and he gave me the go ahead. Luckily they only ordered all sushi bar stuff (or maybe unlucky for Take). They left happy.
Specials?
Ran a contest on lunch sides. No one won :(
3 Staff members that stood out (why/how):
-Krystin struggled with having the party room and some tables in the dining room. Stephanie was a huge help to her as we got through the party pop.
-Grace did a great job SA-ing today. Very efficient and was always moving
Any VIP's in?
Guy with daughter
Leary & Lindsay
Harmon & family
Comps& Void Detail:
Voided a Chicken Katsu lunch for Ruthy. She ate it but didn't pay for it. Please ring it in the next time you see her and have it paid for.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1135
Projected Sales: $1943
TY Lunch Sales: $2314
+/- : +104% LY! and +$371 PS
Lunch Covers: 127
Avg PPA: $18.22
Previous Days Labor %: 16%
Previous Days Comps %: 4.44% and....25.03% Ctrl. All of that was recovery
Weather: SUNNY! again! in the 80s
Any Special events going on?:
Who worked?: Joel, Clair, Stephanie, Krystin CL. Ruthy host, Jason FR, Grace SA
Flow of Business, Cuts and Ticket Times:
Strong start. Almost filled up. Then had a walk in 11 top around 1pm, and a 6 top. They waited about 20 minutes. Then had another 12 top reso that was doing their Kome Krawl. They even had bad ass t-shirts! After 1:45 it died down significantly. I cut Joel, but held onto Clair until 2:15. Not much else was going on so I went 2 on. Got another 7 top walk in, and a few 2's. Then right at 3:04 had a woman and her two kids walk in. I had already heard Take call last call so I double checked with him to make sure it was okay to seat them, and he gave me the go ahead. Luckily they only ordered all sushi bar stuff (or maybe unlucky for Take). They left happy.
Specials?
Ran a contest on lunch sides. No one won :(
3 Staff members that stood out (why/how):
-Krystin struggled with having the party room and some tables in the dining room. Stephanie was a huge help to her as we got through the party pop.
-Grace did a great job SA-ing today. Very efficient and was always moving
Any VIP's in?
Guy with daughter
Leary & Lindsay
Harmon & family
Comps& Void Detail:
Voided a Chicken Katsu lunch for Ruthy. She ate it but didn't pay for it. Please ring it in the next time you see her and have it paid for.
R&M needs?:
86'd items/ need more?
Saturday, May 30, 2015
Saturday 5.30.15
Written By: Elizabeth
LY Lunch Sales: $1874
Projected Sales: $2485
TY Lunch Sales: $2504
+/- : +34% LY and +$19 PS
Lunch Covers: 153
Avg PPA: $16.37
LY Dinner Sales: $6079
Projected Sales: $7230
TY Dinner Sales: $6753
+/- : +11% LY and -$477 PS
Dinner Covers: 229
Avg PPA: $29.49
Previous Days Labor %: 14%
Previous Days Comps %: 4.53% with 17.72% CTRL. (I don't even want to see what today's was)
Weather: Sunny!!! 80s
Any Special events going on?:
Who worked?:
Lunch: Joel, Sophia, Clair, Johnny CL. Kaori SA, Hiroe FR, Samara Host
Joel was 20 minutes late due to oversleeping. I had him clean the baseboards in the bathrooms.
Flow of Business, Cuts and Ticket Times:
Lunch: Nothing special. Never went on a wait but for maybe 5 minutes. It was a nice steady flow, though. Picked up a little more around 1pm. Cut Joel at 2, Clair at 2:30 and Sophia at 2:45.
Joel found a piece of plastic in his lunch, which came from the sushi bar. Not sure what it was from, maybe the container the wakame is in. Looked like a piece from the plastic containers.
Dinner: very different than lunch. Everyone came in all at once, around 6:30. Samara misquoted four 4-tops, and told them 30 minutes and we didn't seat them until it was close to an hour!!! 3 of the 4 were understanding, but there is always that one. That one, unfortunately had tickets at Coldtowne theater and had to be out by 8:20. We didn't seat them until 8:10. Luckily, they gave me their order and I put it in. I had food on the table for them when they sat. Unfortunately, once again though, we didn't have 4 seats together so I sat two at S1-2 and the others at S7-8. They were able to literally eat and run off. I gave them 50% off their check. I also brought out 4 pieces of zato-ichi for them to nibble on while they waited the final few minutes. I did a LOT of graveling and I think they left happy. I gave both couples my card and told them to reach out directly to me if they needed anything, so I think that helped too.
we were off the wait by 8:45pm. I was cautious to cut anyone, thinking we would get another pop. I only cut Naoto in the back B's because he didn't have any tables and Camacho stayed on in the middle B's because he just got a party around 9:10. Finally around 10 I cut down to just Miho and Dusten.
So I guess whatever else is supposed to go in the soy sauce to thin it out is not working as of lately? And we're just thinning it out with water? The batches seem inconsistent and some of the containers look really light. When will we have this issue fixed?
Specials?
Beef Tataki 8
Shishito 13
Fried Green Maters: 17
All star 12
Tsk Set 13
Smokin; 10
3 Staff members that stood out (why/how):
-Johnny definitely has his days. He was in no mood to get a later afternoon pop today. I kept all 3 on at his request until after 2:30. Sometimes he's down for the hustle, and other days he just isn't feeling it. Today was one of those days. Luck for him it was a slow ride into afternoon.
-Grace hustled as the cocktail tonight. It seemed like everyone came in at once but she as always did a great job handling the crowd
-Samara underquoted 4 tables by 45 minutes tonight. They should have been quoted 45-1hr, but she only quoted them 30 minutes. Like i mentioned above. I talked with her about it after the shift and she was pretty let down with herself. We talked about accurate quoting when every table gets sat all at once, and she left with a positive outlook on it.
Any VIP's in?
Glen and Meiko (got their names right!!!!!)
James and Ingrid! Glad to see them (and no, Kayo, she is not pregnant.)
Kailee, the girl who's apartment I now live in...creeeeeepy. No, not really. But seriously...
A Friend of Kaya and Kayo's as well
Comps& Void Detail:
FNF food for Kayo's friend
FNF Camembert for Kailee
FNF Sauv Blanc and Beer for James and Ingrid
50% Recovery comp for the food mentioned above
100% Recovery for the Zato pieces I sent out
100% Recovery for 2 shumai for other tables that waited too too long.
R&M needs?:
86'd items/ need more?
Kids cups. Matching Lids
Straws
LY Lunch Sales: $1874
Projected Sales: $2485
TY Lunch Sales: $2504
+/- : +34% LY and +$19 PS
Lunch Covers: 153
Avg PPA: $16.37
LY Dinner Sales: $6079
Projected Sales: $7230
TY Dinner Sales: $6753
+/- : +11% LY and -$477 PS
Dinner Covers: 229
Avg PPA: $29.49
Previous Days Labor %: 14%
Previous Days Comps %: 4.53% with 17.72% CTRL. (I don't even want to see what today's was)
Weather: Sunny!!! 80s
Any Special events going on?:
Who worked?:
Lunch: Joel, Sophia, Clair, Johnny CL. Kaori SA, Hiroe FR, Samara Host
Joel was 20 minutes late due to oversleeping. I had him clean the baseboards in the bathrooms.
Flow of Business, Cuts and Ticket Times:
Lunch: Nothing special. Never went on a wait but for maybe 5 minutes. It was a nice steady flow, though. Picked up a little more around 1pm. Cut Joel at 2, Clair at 2:30 and Sophia at 2:45.
Joel found a piece of plastic in his lunch, which came from the sushi bar. Not sure what it was from, maybe the container the wakame is in. Looked like a piece from the plastic containers.
Dinner: very different than lunch. Everyone came in all at once, around 6:30. Samara misquoted four 4-tops, and told them 30 minutes and we didn't seat them until it was close to an hour!!! 3 of the 4 were understanding, but there is always that one. That one, unfortunately had tickets at Coldtowne theater and had to be out by 8:20. We didn't seat them until 8:10. Luckily, they gave me their order and I put it in. I had food on the table for them when they sat. Unfortunately, once again though, we didn't have 4 seats together so I sat two at S1-2 and the others at S7-8. They were able to literally eat and run off. I gave them 50% off their check. I also brought out 4 pieces of zato-ichi for them to nibble on while they waited the final few minutes. I did a LOT of graveling and I think they left happy. I gave both couples my card and told them to reach out directly to me if they needed anything, so I think that helped too.
we were off the wait by 8:45pm. I was cautious to cut anyone, thinking we would get another pop. I only cut Naoto in the back B's because he didn't have any tables and Camacho stayed on in the middle B's because he just got a party around 9:10. Finally around 10 I cut down to just Miho and Dusten.
So I guess whatever else is supposed to go in the soy sauce to thin it out is not working as of lately? And we're just thinning it out with water? The batches seem inconsistent and some of the containers look really light. When will we have this issue fixed?
Specials?
Beef Tataki 8
Shishito 13
Fried Green Maters: 17
All star 12
Tsk Set 13
Smokin; 10
3 Staff members that stood out (why/how):
-Johnny definitely has his days. He was in no mood to get a later afternoon pop today. I kept all 3 on at his request until after 2:30. Sometimes he's down for the hustle, and other days he just isn't feeling it. Today was one of those days. Luck for him it was a slow ride into afternoon.
-Grace hustled as the cocktail tonight. It seemed like everyone came in at once but she as always did a great job handling the crowd
-Samara underquoted 4 tables by 45 minutes tonight. They should have been quoted 45-1hr, but she only quoted them 30 minutes. Like i mentioned above. I talked with her about it after the shift and she was pretty let down with herself. We talked about accurate quoting when every table gets sat all at once, and she left with a positive outlook on it.
Any VIP's in?
Glen and Meiko (got their names right!!!!!)
James and Ingrid! Glad to see them (and no, Kayo, she is not pregnant.)
Kailee, the girl who's apartment I now live in...creeeeeepy. No, not really. But seriously...
A Friend of Kaya and Kayo's as well
Comps& Void Detail:
FNF food for Kayo's friend
FNF Camembert for Kailee
FNF Sauv Blanc and Beer for James and Ingrid
50% Recovery comp for the food mentioned above
100% Recovery for the Zato pieces I sent out
100% Recovery for 2 shumai for other tables that waited too too long.
R&M needs?:
86'd items/ need more?
Kids cups. Matching Lids
Straws
Friday, May 29, 2015
Friday PM 5.29.15
Written By: Elizabeth
LY Dinner Sales: $5936
Projected Sales: $6883
TY Dinner Sales: $6902
+/- : +37% LY and +$19 PS!!
Dinner Covers: 237
Avg PPA: $29.12
For the day we finished with 21% over LY and $414 over PS.
Weather: Sunny! Wow! high 80s. Cool in the evening
Any Special events going on?: 8:30pm Westlake Graduation....but tonight's crowd wasn't really the type.
Who worked?: Mandy, Lindsey, Johnny, Sophia, Dusten CL. Ruthy/Samara Host, Sigele FR, Jason SA.
Flow of Business, Cuts and Ticket Times:
Slow to start but by 6:30 we were on a wait. Stayed on the wait until exactly 10:30. At the height of the wait we were quoting an hour to an hour and a half. Some folks actually waited close to that. We had a 10 top walk in which jammed things up a little, but we were able to seat them in their quoted time of 1:30. The night seemed to flow seamlessly, however. No long tickets, no angry guests, just a lot of them. Everyone held their own and execution was wonderful. Can't every night be like this!?!
Right at 10:30 it died, and no more tables came in after that. At 9:50 I had cut Lindsey and Mandy, then went to just Dusten at 10:30....poor guy got no more tables. The place was empty by 11:15.
Had a little confusion over when to run Miso soups. If they are on the ticket with other items they will be run with the other items, but the servers want them out first, but can't run them...so, if you need it run, I've created a "please run" button on the dinner screen. I will talk about it during preshift this weekend.
Specials?
Beef Tataki 9
Shishito 11
Fried Green Toms 13
Tsk Set 4
Carpaccio Spec 5
All Star: 11
3 Staff members that stood out (why/how):
-Sophia was helping out in other sections, bussing/prebussing and watering.
-Samara did a great job at the host stand and her quote times were very accurate.
-Sigele (I was on an S roll) is always solid in the kitchen. Can we clone her please?
-Steve (why not go for 4!) he did a great job on yaki, and is too cute- did you know he brings in his own gyoza pan when he works yaki? This guy takes pride in his work that is for sure.
Any VIP's in?
Kenny, Lunch Couple sat at B4 (Take do you know their names? I don't)
Family that usually comes in Saturday Lunches were in for dinner too. Lots of lunchers in for dinner tonight!
Zane from Alamo Drafthouse (old co worker of mine)
Brent- owner of Workhorse, in with Fiance Leah & friend
Owner of Epiciere apparently. I don't know her, but Samara did.
Comps& Void Detail:
FNF for Brent
Void Kara Age- thought they couldn't have it because they are gluten free, but then they said it was okay.
Void Edamame, misring
R&M needs?:
I honestly don't understand who our clientele is that come in and carves shit into our mirrors in the bathroom. Tonight I noticed that at the top of the wooden handle in the "ladies" room are names carved in. "kman" and "alex"...so unless Kazu and Alex both carved their names into the mirror, I don't know who is doing this. And it really irkes me.
86'd items/ need more?
LY Dinner Sales: $5936
Projected Sales: $6883
TY Dinner Sales: $6902
+/- : +37% LY and +$19 PS!!
Dinner Covers: 237
Avg PPA: $29.12
For the day we finished with 21% over LY and $414 over PS.
Weather: Sunny! Wow! high 80s. Cool in the evening
Any Special events going on?: 8:30pm Westlake Graduation....but tonight's crowd wasn't really the type.
Who worked?: Mandy, Lindsey, Johnny, Sophia, Dusten CL. Ruthy/Samara Host, Sigele FR, Jason SA.
Flow of Business, Cuts and Ticket Times:
Slow to start but by 6:30 we were on a wait. Stayed on the wait until exactly 10:30. At the height of the wait we were quoting an hour to an hour and a half. Some folks actually waited close to that. We had a 10 top walk in which jammed things up a little, but we were able to seat them in their quoted time of 1:30. The night seemed to flow seamlessly, however. No long tickets, no angry guests, just a lot of them. Everyone held their own and execution was wonderful. Can't every night be like this!?!
Right at 10:30 it died, and no more tables came in after that. At 9:50 I had cut Lindsey and Mandy, then went to just Dusten at 10:30....poor guy got no more tables. The place was empty by 11:15.
Had a little confusion over when to run Miso soups. If they are on the ticket with other items they will be run with the other items, but the servers want them out first, but can't run them...so, if you need it run, I've created a "please run" button on the dinner screen. I will talk about it during preshift this weekend.
Specials?
Beef Tataki 9
Shishito 11
Fried Green Toms 13
Tsk Set 4
Carpaccio Spec 5
All Star: 11
3 Staff members that stood out (why/how):
-Sophia was helping out in other sections, bussing/prebussing and watering.
-Samara did a great job at the host stand and her quote times were very accurate.
-Sigele (I was on an S roll) is always solid in the kitchen. Can we clone her please?
-Steve (why not go for 4!) he did a great job on yaki, and is too cute- did you know he brings in his own gyoza pan when he works yaki? This guy takes pride in his work that is for sure.
Any VIP's in?
Kenny, Lunch Couple sat at B4 (Take do you know their names? I don't)
Family that usually comes in Saturday Lunches were in for dinner too. Lots of lunchers in for dinner tonight!
Zane from Alamo Drafthouse (old co worker of mine)
Brent- owner of Workhorse, in with Fiance Leah & friend
Owner of Epiciere apparently. I don't know her, but Samara did.
Comps& Void Detail:
FNF for Brent
Void Kara Age- thought they couldn't have it because they are gluten free, but then they said it was okay.
Void Edamame, misring
R&M needs?:
I honestly don't understand who our clientele is that come in and carves shit into our mirrors in the bathroom. Tonight I noticed that at the top of the wooden handle in the "ladies" room are names carved in. "kman" and "alex"...so unless Kazu and Alex both carved their names into the mirror, I don't know who is doing this. And it really irkes me.
86'd items/ need more?
Friday AM Recap 5/29/15
Written By: Leary
LY Lunch Sales: $1603
Projected Sales: $1804 (+$395.60)
TY Lunch Sales: $2199.60
+/- : +$596.60, +37%
Lunch Covers: 117
Avg PPA: $18.20
Previous Days Labor %: 21% (not bad with the meeting yesterday)
Previous Days Comps %: 5.28% Controllable: 6.52%
Weather: Beautiful day, Blue Skies (i was starting to forget what that looked like), mid 70s
Any Special events going on?: Sunshine
Who worked?:
Mandy, Joel, Clair, Kate Cl, J SA, Jason FR, Grace H
Flow of Business, Cuts and Ticket Times:
It was a pretty mellow Friday lunch overall. I think folks were trying to enjoy the sunlight while they can. It was a slow start and a slow finish, but we had 3 7 tops come in between 1230-1 which caused us to go on a small wait. Ticket times were solid. Kitchen and sushi bar handled the big top pop well. It was a little hectic for about 20 minutes and that was about it. Went 1, and cut host at 145.
Had a gentleman at the sushi bar write a note on his credit card receipt. It said, "Sorry, this is not a miso ramen." He did receive a miso ramen so I'm guess he was saying it wasn't authentic (he was asian). Kate had checked on him, and he said he was fine. Wish he would have said something so I could have had a chance to fix whatever was wrong. No other customer issues.
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Kome bucks
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1603
Projected Sales: $1804 (+$395.60)
TY Lunch Sales: $2199.60
+/- : +$596.60, +37%
Lunch Covers: 117
Avg PPA: $18.20
Previous Days Labor %: 21% (not bad with the meeting yesterday)
Previous Days Comps %: 5.28% Controllable: 6.52%
Weather: Beautiful day, Blue Skies (i was starting to forget what that looked like), mid 70s
Any Special events going on?: Sunshine
Who worked?:
Mandy, Joel, Clair, Kate Cl, J SA, Jason FR, Grace H
Flow of Business, Cuts and Ticket Times:
It was a pretty mellow Friday lunch overall. I think folks were trying to enjoy the sunlight while they can. It was a slow start and a slow finish, but we had 3 7 tops come in between 1230-1 which caused us to go on a small wait. Ticket times were solid. Kitchen and sushi bar handled the big top pop well. It was a little hectic for about 20 minutes and that was about it. Went 1, and cut host at 145.
Had a gentleman at the sushi bar write a note on his credit card receipt. It said, "Sorry, this is not a miso ramen." He did receive a miso ramen so I'm guess he was saying it wasn't authentic (he was asian). Kate had checked on him, and he said he was fine. Wish he would have said something so I could have had a chance to fix whatever was wrong. No other customer issues.
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
Kome bucks
R&M needs?:
86'd items/ need more?
Thursday PM Recap 5/28/15
Written By: Leary
LY Dinner Sales: $4830
Projected Sales: $5104 (+$762)
TY Dinner Sales: $5866
+/- : +$1036, +21%
Dinner Covers: 194
Avg PPA: $30.24
Weather: Muggy, and cloudy, mid 80s
Any Special events going on?:
Who worked?:
Kate, Sophia, Krystin, Joel, Dusten Cl, J SA, Jason FR, Samara & Ruthy H, Grace Cktl
Flow of Business, Cuts and Ticket Times:
It was kind of slow start, but we crept up on a wait around 645. Grew to a 45 minute wait around 8, and stayed on a steady 30-35 minute wait until 930. Sat the last couple tables right at close. No cuts. Ticket times were solid. Plates looked really nice tonight. Lots of happy and enthusiastic customers. Had one lady send back a sparkling rose'. I think she was expecting something sweeter. No other customer issues.
Specials?
Temp Green Beans-19
Beef Tataki-2
All Star-12
T Nigiri- 15
Carp Spec- 9
3 Staff members that stood out (why/how):
-Everyone showed a lot of teamwork and hustle tonight. I'm glad to see the staff respond so well to the points made in this meeting. It was a busy shift, and things ran very smoothly.
-Grace did a really solid job cocktailing.
-Samara & Ruthy worked great together at the host stand. Super efficient.
Any VIP's in?
Elizabeth & Aaron
Comps& Void Detail:
Emp Day off for Elizabeth
Guest DNL for a Sparkling Rose'
Gave the servers Emp Kome Bucks to reward all the hard work.
R&M needs?:
86'd items/ need more?
-Seem to be running low on Champagne glasses. I was looking around during the rush, but I'll search the trailer more tomorrow morning.
LY Dinner Sales: $4830
Projected Sales: $5104 (+$762)
TY Dinner Sales: $5866
+/- : +$1036, +21%
Dinner Covers: 194
Avg PPA: $30.24
Weather: Muggy, and cloudy, mid 80s
Any Special events going on?:
Who worked?:
Kate, Sophia, Krystin, Joel, Dusten Cl, J SA, Jason FR, Samara & Ruthy H, Grace Cktl
Flow of Business, Cuts and Ticket Times:
It was kind of slow start, but we crept up on a wait around 645. Grew to a 45 minute wait around 8, and stayed on a steady 30-35 minute wait until 930. Sat the last couple tables right at close. No cuts. Ticket times were solid. Plates looked really nice tonight. Lots of happy and enthusiastic customers. Had one lady send back a sparkling rose'. I think she was expecting something sweeter. No other customer issues.
Specials?
Temp Green Beans-19
Beef Tataki-2
All Star-12
T Nigiri- 15
Carp Spec- 9
3 Staff members that stood out (why/how):
-Everyone showed a lot of teamwork and hustle tonight. I'm glad to see the staff respond so well to the points made in this meeting. It was a busy shift, and things ran very smoothly.
-Grace did a really solid job cocktailing.
-Samara & Ruthy worked great together at the host stand. Super efficient.
Any VIP's in?
Elizabeth & Aaron
Comps& Void Detail:
Emp Day off for Elizabeth
Guest DNL for a Sparkling Rose'
Gave the servers Emp Kome Bucks to reward all the hard work.
R&M needs?:
86'd items/ need more?
-Seem to be running low on Champagne glasses. I was looking around during the rush, but I'll search the trailer more tomorrow morning.
Thursday, May 28, 2015
Thursday AM 5.28.15
Written By: Elizabeth
LY Lunch Sales: $1247
Projected Sales: $1418
TY Lunch Sales: $1292
+/- : +4% LY and -$126 PS
Lunch Covers: 71 yikes.
Avg PPA: $18.20
Previous Days Labor %:
Previous Days Comps %:
Weather: muggy, 90% humidity. Overcast, with some sun. low 80s
Any Special events going on?:
Who worked?:
Sayo, Kate, Mandy, Lindsey. Ruthy SA, Jason FR, Junko Host
Flow of Business, Cuts and Ticket Times:
Slow slow slow. Never filled up, never even picked up very much. I was waiting and waiting for something. didn't make any cuts until 1, when we went 3 on, then went 2 on at 1:30, and in 15 minutes only 2 tables came in so I cut Sayo at 1:45. Then between 1:45 and 2, 4 more tables came in. Kept Lindsey busy, but she did fine. Nothing much else to report.
Specials?
3 Staff members that stood out (why/how):
-Junko- always a pleasure at the host stand
-Ruthy did okay SA-ing. I wasn't sure how she would do, then again it was really slow too. But she did well.
-Lindsey was able to take on the closing rush with ease, delegating what was needed when she needed it.
Any VIP's in?
Ben from Contigo
Comps& Void Detail:
DNL for a Sake kasu teishoku. The woman said it tasted different. I asked Jersey about it and he said it's a farm raised salmon instead of the fresh caught Norwegian salmon, so that was probably why
FNF for 2 spicy scallops for Ben from Contigo.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1247
Projected Sales: $1418
TY Lunch Sales: $1292
+/- : +4% LY and -$126 PS
Lunch Covers: 71 yikes.
Avg PPA: $18.20
Previous Days Labor %:
Previous Days Comps %:
Weather: muggy, 90% humidity. Overcast, with some sun. low 80s
Any Special events going on?:
Who worked?:
Sayo, Kate, Mandy, Lindsey. Ruthy SA, Jason FR, Junko Host
Flow of Business, Cuts and Ticket Times:
Slow slow slow. Never filled up, never even picked up very much. I was waiting and waiting for something. didn't make any cuts until 1, when we went 3 on, then went 2 on at 1:30, and in 15 minutes only 2 tables came in so I cut Sayo at 1:45. Then between 1:45 and 2, 4 more tables came in. Kept Lindsey busy, but she did fine. Nothing much else to report.
Specials?
3 Staff members that stood out (why/how):
-Junko- always a pleasure at the host stand
-Ruthy did okay SA-ing. I wasn't sure how she would do, then again it was really slow too. But she did well.
-Lindsey was able to take on the closing rush with ease, delegating what was needed when she needed it.
Any VIP's in?
Ben from Contigo
Comps& Void Detail:
DNL for a Sake kasu teishoku. The woman said it tasted different. I asked Jersey about it and he said it's a farm raised salmon instead of the fresh caught Norwegian salmon, so that was probably why
FNF for 2 spicy scallops for Ben from Contigo.
R&M needs?:
86'd items/ need more?
Wednesday, May 27, 2015
Wednesday Recap 5/27/15
Written By: Leary
LY Lunch Sales: $1811
Projected Sales: $1845 (=$201.60)
TY Lunch Sales: $2046.60
+/- : +$235.60, +13%
Lunch Covers: 124
Avg PPA: $16.50
LY Dinner Sales: $4595
Projected Sales: $4701 (+$224)
TY Dinner Sales: $4925
+/- : +$330, +7%
Dinner Covers: 185
Avg PPA: $26.62
Previous Days Labor %: 15%
Previous Days Comps %: 3.43% Controllable: 0%
Weather: Warm, Muggy, a couple showers during the afternoon. mid to upper 80s
Any Special events going on?:
Who worked?:
Lindsey, Sayo, Kate, Johnny, Junko H, Jason SA, Sigele FR
Lindsey, Miho, Naoto, Clair, Sophia Cl, Kaori SA, Hiroe FR, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch was steady shift. The restaurant was mostly full between 12-130, and started to slow down around 130. 2 on at 130. Sushi bar got most of the business. Ticket times crept up to 25 minutes towards the end of a long line of orders, but customers were happy and didn't mind. Had a couple of new enthusiastic customers that really enjoyed themselves. Great to see.
Dinner was busy. A pretty normal first couple of hours, but we got a massive wave around 7. A few walk in 6 and 5 tops caused the wait to climb quickly to an hour. Stayed on a steady 45min-1hr wait until 845. Came off the wait around 920 and went 2 on until close. Definitely could have used a cocktail tonight. We have one scheduled next week, and every following Wednesday. Had a pretty hectic 1 1/2 hours of playing cocktail and helping Jason. Got through it unscathed. Naoto helped out a lot during my busiest point. Tables got sat at a nice flow so ticket times were solid. No customer issues. No comps.
Specials?
Shishito Peppers- 10
Tempura Green Beans- 12
All Star- 12
T Nigiri Set- 7
Smokin Sahimi- 5
3 Staff members that stood out (why/how):
-Jason handled a really busy shift at the host stand with calm and poise. He did as well I as I could hope for considering it's not his primary position.
-Couldn't get through my Wednesdays without my dream team Naoto & Miho.
Any VIP's in?
Phyllis & Phillip
Wang & Kimberly Owners of Bun Belly
Mantis Massage party
Comps& Void Detail:
Owner comp for Wang from Take'
FNF for P&P
Trade Comp for Mantis
R&M needs?:
The buzztable cover keeps resetting during the day. Not sure why.
We need more Asahi glasses ASAP. I guess a lot have been broken.
86'd items/ need more?
LY Lunch Sales: $1811
Projected Sales: $1845 (=$201.60)
TY Lunch Sales: $2046.60
+/- : +$235.60, +13%
Lunch Covers: 124
Avg PPA: $16.50
LY Dinner Sales: $4595
Projected Sales: $4701 (+$224)
TY Dinner Sales: $4925
+/- : +$330, +7%
Dinner Covers: 185
Avg PPA: $26.62
Previous Days Labor %: 15%
Previous Days Comps %: 3.43% Controllable: 0%
Weather: Warm, Muggy, a couple showers during the afternoon. mid to upper 80s
Any Special events going on?:
Who worked?:
Lindsey, Sayo, Kate, Johnny, Junko H, Jason SA, Sigele FR
Lindsey, Miho, Naoto, Clair, Sophia Cl, Kaori SA, Hiroe FR, Jason H
Flow of Business, Cuts and Ticket Times:
Lunch was steady shift. The restaurant was mostly full between 12-130, and started to slow down around 130. 2 on at 130. Sushi bar got most of the business. Ticket times crept up to 25 minutes towards the end of a long line of orders, but customers were happy and didn't mind. Had a couple of new enthusiastic customers that really enjoyed themselves. Great to see.
Dinner was busy. A pretty normal first couple of hours, but we got a massive wave around 7. A few walk in 6 and 5 tops caused the wait to climb quickly to an hour. Stayed on a steady 45min-1hr wait until 845. Came off the wait around 920 and went 2 on until close. Definitely could have used a cocktail tonight. We have one scheduled next week, and every following Wednesday. Had a pretty hectic 1 1/2 hours of playing cocktail and helping Jason. Got through it unscathed. Naoto helped out a lot during my busiest point. Tables got sat at a nice flow so ticket times were solid. No customer issues. No comps.
Specials?
Shishito Peppers- 10
Tempura Green Beans- 12
All Star- 12
T Nigiri Set- 7
Smokin Sahimi- 5
3 Staff members that stood out (why/how):
-Jason handled a really busy shift at the host stand with calm and poise. He did as well I as I could hope for considering it's not his primary position.
-Couldn't get through my Wednesdays without my dream team Naoto & Miho.
Any VIP's in?
Phyllis & Phillip
Wang & Kimberly Owners of Bun Belly
Mantis Massage party
Comps& Void Detail:
Owner comp for Wang from Take'
FNF for P&P
Trade Comp for Mantis
R&M needs?:
The buzztable cover keeps resetting during the day. Not sure why.
We need more Asahi glasses ASAP. I guess a lot have been broken.
86'd items/ need more?
Tuesday, May 26, 2015
Written By: Leary
LY Lunch Sales: $1832
Projected Sales: $1914 (-$401)
TY Lunch Sales: $1513
+/- : -$319, -17%
Lunch Covers: 93
Avg PPA: $16.27
LY Dinner Sales: $3365
Projected Sales: $4050 (+$1769)
TY Dinner Sales: $5819
+/- : +$2454, +$27.98
Dinner Covers: 208
Avg PPA: $27.98
Previous Days Labor %: 24%
Previous Days Comps %: 4.34% Controllable: 0%
Weather: Warm, muggy, Sunny, high 80s
Any Special events going on?:
Who worked?:
Lunch: Mandy, Lindsey, Clair, Krystin Cl, Junko H, Kaori SA, Sigele FR
Dinner: Mandy, Lindsey, Sayo, Jason, Kate Cl, Samara H, Hiroe SA,
Flow of Business, Cuts and Ticket Times:
Lunch was pretty slow. I thought maybe we'd get a late pop, but it never happened. Had a steady flow of tables, but no pop. Went 2 on at 1, and 1 on at 130. Ticket times were good. No customer issues.
Dinner was busy until almost the very end. Steady start, but later pop. Didn't go on a wait until almost 8, and then everyone came in all at once. Had a walk in 8 top, and several 5 tops. Got up to 30-40 minutes at the peak. People kept coming in until after 930. Came off the wait at 945. Ticket times were good.
Specials?
Green Tomatoes- 19
Temp Green Beans- 12
All Star- 10
T Nigiri Set- 8
Smoking Sashimi- 10
3 Staff members that stood out (why/how):
Any VIP's in?
Rachel & Leslie
Matt from Tiny Bar
Tara & Kelvin
Comps& Void Detail:
3 Bday comps
3 Kome bucks redeemed all day
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1832
Projected Sales: $1914 (-$401)
TY Lunch Sales: $1513
+/- : -$319, -17%
Lunch Covers: 93
Avg PPA: $16.27
LY Dinner Sales: $3365
Projected Sales: $4050 (+$1769)
TY Dinner Sales: $5819
+/- : +$2454, +$27.98
Dinner Covers: 208
Avg PPA: $27.98
Previous Days Labor %: 24%
Previous Days Comps %: 4.34% Controllable: 0%
Weather: Warm, muggy, Sunny, high 80s
Any Special events going on?:
Who worked?:
Lunch: Mandy, Lindsey, Clair, Krystin Cl, Junko H, Kaori SA, Sigele FR
Dinner: Mandy, Lindsey, Sayo, Jason, Kate Cl, Samara H, Hiroe SA,
Flow of Business, Cuts and Ticket Times:
Lunch was pretty slow. I thought maybe we'd get a late pop, but it never happened. Had a steady flow of tables, but no pop. Went 2 on at 1, and 1 on at 130. Ticket times were good. No customer issues.
Dinner was busy until almost the very end. Steady start, but later pop. Didn't go on a wait until almost 8, and then everyone came in all at once. Had a walk in 8 top, and several 5 tops. Got up to 30-40 minutes at the peak. People kept coming in until after 930. Came off the wait at 945. Ticket times were good.
Specials?
Green Tomatoes- 19
Temp Green Beans- 12
All Star- 10
T Nigiri Set- 8
Smoking Sashimi- 10
3 Staff members that stood out (why/how):
Any VIP's in?
Rachel & Leslie
Matt from Tiny Bar
Tara & Kelvin
Comps& Void Detail:
3 Bday comps
3 Kome bucks redeemed all day
R&M needs?:
86'd items/ need more?
Monday, May 25, 2015
Monday AM 5.25.15 (Memorial day)
Written By: Elizabeth
LY Lunch Sales: $2137
Projected Sales: $2375
TY Lunch Sales: $2831 !!!!!!
+/- : +32% LY and +$456 PS
Lunch Covers:177
Avg PPA: $15.99
Previous Days Labor %: 18%
Previous Days Comps %: 3.62% with 2.38% Ctrl.
Weather: Sunny in the morning, then the storm rolled in around 1:30
Any Special events going on?:
Who worked?: Johnny CL. Kate, Joel, Krystin. Grace host, Sigele SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Today started strong and just kept going. We were on a wait by noon and didn't get off the wait until exactly 2pm. LOTS of large parties: two 6-tops, a 7-top, a 10-top, and several 5s. And like clockwork, the computers went down around 12:30. The main unit in the office was on but not? I called Rick, and ended up just unplugging it and plugging it back in. I also took it off the safe.I have a feeling that door was rattling it around too much. Hopefully we won't have this problem again.
The staff handled it fine though. We stayed on the wait until 2pm, and the last table didn't leave until 3. No major issues other than that.
Specials?
3 Staff members that stood out (why/how):
-Joel got sat a 6 top and then got sat a 10 top shortly thereafter. He struggled with both parties, I just didn't see a sense of urgency in him.
-Grace and I worked the host stand, she did a great job handling the crowd and being productive.
Any VIP's in?
Comps& Void Detail:
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $2137
Projected Sales: $2375
TY Lunch Sales: $2831 !!!!!!
+/- : +32% LY and +$456 PS
Lunch Covers:177
Avg PPA: $15.99
Previous Days Labor %: 18%
Previous Days Comps %: 3.62% with 2.38% Ctrl.
Weather: Sunny in the morning, then the storm rolled in around 1:30
Any Special events going on?:
Who worked?: Johnny CL. Kate, Joel, Krystin. Grace host, Sigele SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Today started strong and just kept going. We were on a wait by noon and didn't get off the wait until exactly 2pm. LOTS of large parties: two 6-tops, a 7-top, a 10-top, and several 5s. And like clockwork, the computers went down around 12:30. The main unit in the office was on but not? I called Rick, and ended up just unplugging it and plugging it back in. I also took it off the safe.I have a feeling that door was rattling it around too much. Hopefully we won't have this problem again.
The staff handled it fine though. We stayed on the wait until 2pm, and the last table didn't leave until 3. No major issues other than that.
Specials?
3 Staff members that stood out (why/how):
-Joel got sat a 6 top and then got sat a 10 top shortly thereafter. He struggled with both parties, I just didn't see a sense of urgency in him.
-Grace and I worked the host stand, she did a great job handling the crowd and being productive.
Any VIP's in?
Comps& Void Detail:
R&M needs?:
86'd items/ need more?
Sunday, May 24, 2015
Sunday 5/24/15 PM recap
Written By: Dusten
LY Dinner Sales: 5116
Projected Sales:5210
TY Dinner Sales:6010
+/- :$800 over projected and up 17% from LY
Dinner Covers: 219
Avg PPA:27.44
Weather: Slight break in the clouds. pleasant 70's.
Any Special events going on?: Memorial Day weekend
Who worked?: Krystin, Sayo, Clair, Joel, Kate CL, Hiroe FR, Jason SA and Ruthy Host
Flow of Business, Cuts and Ticket Times: Busy most of the night. We we're on wait at 6pm and stayed on wait for three hours. I cut down to 2 at 9pm. I let Clair go at 9:30pm. We were pretty full so I left both Joel and Kate on until close. Only a couple of ticket issues towards close. A roll ticket got lixed up and a table waited 20 minutes or so. A couple of ebi fry got sent back before they hit the table on account of being too dark. I took them back to the kitchen as Hiroe seemed hesitant to do it herself. I rubbed Robin (she made it) the wrong way when I addressed the issue with Daniel. I never expect anyone to take anything I ever say at work personally, particularly when I'm not even talking to them, but I was reminded today to be a bit more mindful of how I address an issue with a fellow staff member. She and I talked and I apologized a couple of times at least. We squashed it.
Specials?1 Iwashi katsu, 7 Shishitos, 15 green bean specials, 21 all stars!, 4 tsukiji carpaccio
3 Staff members that stood out (why/how): Dream team for support staff. Really.
Grace is a great cocktail server. I think she is elated to be getting tips again.I meant to adress her ringing in of her food. She always gets sushi bar stuff but doesn't separate nigiri, rolls and sashimi. I got distracted by upsetting Robin.
Krystin handled the party room with ease. I exected her to be a ball of nerves with the Draco's. She always works herself up. I think the lunch closing helped her be ready for the night.
Any VIP's in?My friend Annick. Did not even know she was here until she was leaving.
Camacho came in with some folks.
I saw OJ in the crowd.
Cody and Jackie? Clair says she waited on them before.
Comps& Void Detail:3 $15 Kome buck cards from different tables. One from Uber (Elizabeth maybe?) One from Sway and the third came from someone at a demo at HausBar. They left Kate a big 10% tip after our generous discount. voided 2 tsukiji sets- misring
R&M needs?: Back get won't latch without the lock holding in place. With as much stuff as we have stashed back there... including bicycles again, could we get a better latch maybe? Steve pointed out that the frame is pretty wobbly anyways.
86'd items/ need more?
LY Dinner Sales: 5116
Projected Sales:5210
TY Dinner Sales:6010
+/- :$800 over projected and up 17% from LY
Dinner Covers: 219
Avg PPA:27.44
Weather: Slight break in the clouds. pleasant 70's.
Any Special events going on?: Memorial Day weekend
Who worked?: Krystin, Sayo, Clair, Joel, Kate CL, Hiroe FR, Jason SA and Ruthy Host
Flow of Business, Cuts and Ticket Times: Busy most of the night. We we're on wait at 6pm and stayed on wait for three hours. I cut down to 2 at 9pm. I let Clair go at 9:30pm. We were pretty full so I left both Joel and Kate on until close. Only a couple of ticket issues towards close. A roll ticket got lixed up and a table waited 20 minutes or so. A couple of ebi fry got sent back before they hit the table on account of being too dark. I took them back to the kitchen as Hiroe seemed hesitant to do it herself. I rubbed Robin (she made it) the wrong way when I addressed the issue with Daniel. I never expect anyone to take anything I ever say at work personally, particularly when I'm not even talking to them, but I was reminded today to be a bit more mindful of how I address an issue with a fellow staff member. She and I talked and I apologized a couple of times at least. We squashed it.
Specials?1 Iwashi katsu, 7 Shishitos, 15 green bean specials, 21 all stars!, 4 tsukiji carpaccio
3 Staff members that stood out (why/how): Dream team for support staff. Really.
Grace is a great cocktail server. I think she is elated to be getting tips again.I meant to adress her ringing in of her food. She always gets sushi bar stuff but doesn't separate nigiri, rolls and sashimi. I got distracted by upsetting Robin.
Krystin handled the party room with ease. I exected her to be a ball of nerves with the Draco's. She always works herself up. I think the lunch closing helped her be ready for the night.
Any VIP's in?My friend Annick. Did not even know she was here until she was leaving.
Camacho came in with some folks.
I saw OJ in the crowd.
Cody and Jackie? Clair says she waited on them before.
Comps& Void Detail:3 $15 Kome buck cards from different tables. One from Uber (Elizabeth maybe?) One from Sway and the third came from someone at a demo at HausBar. They left Kate a big 10% tip after our generous discount. voided 2 tsukiji sets- misring
R&M needs?: Back get won't latch without the lock holding in place. With as much stuff as we have stashed back there... including bicycles again, could we get a better latch maybe? Steve pointed out that the frame is pretty wobbly anyways.
86'd items/ need more?
Sunday AM 5.24.15
Written By: Elizabeth
LY Lunch Sales: $1781
Projected Sales: $2144
TY Lunch Sales: $2382
+/- : +34% over LY and +$238 over PS
Lunch Covers: 126
Avg PPA: $18.90
Previous Days Labor %: 17%
Previous Days Comps %: 3.79% with 4.34% Ctrl. It was for $4.50 and it was DNL
Weather: Sunny and nice-ish. low 70s.
Any Special events going on?: Memorial Day weekend....still
Who worked?: Sayo, Clair, Mandy, Krystin CL. Jason SA, Grace host, Ruthy FR (hopefully this is her last FR shift on Sunday?)
Flow of Business, Cuts and Ticket Times:
Pretty solid Sunday. Nothing too crazy. Got our pop around 12:30, filled up and went on a 20-30 minute wait. All 4's and 5 tops. Similar to last night. A few 2 tops walked in and sat since those were the only tables readily available. Got another smaller pop around 1:30. then it died down. I cut Clair at 2, then Sayo at 2:15, and went 1 on at 2:45.
Specials?
3 Staff members that stood out (why/how):
-Clair still helping prebus other sections
-Krystin made great use of her downtime at the sushi bar by helping to water and prebus
Any VIP's in?
Comps& Void Detail:
DNL for a Philly roll. It was for a young girl (a very odd family) and she said it tasted "off" her dad said she had a philly roll somewhere else and it tasted funny and then made her sick so she was just scared...it was a bizarre instance.
R&M needs?:
Looking into the whole "people are parking on the sidewalk" issue. Still need bulbs for the side of the building, and I will get CO2 Tanks from Daruma tomorrow.
86'd items/ need more?
Running low on ABW beers-more of which are on order for tomorrow.
LY Lunch Sales: $1781
Projected Sales: $2144
TY Lunch Sales: $2382
+/- : +34% over LY and +$238 over PS
Lunch Covers: 126
Avg PPA: $18.90
Previous Days Labor %: 17%
Previous Days Comps %: 3.79% with 4.34% Ctrl. It was for $4.50 and it was DNL
Weather: Sunny and nice-ish. low 70s.
Any Special events going on?: Memorial Day weekend....still
Who worked?: Sayo, Clair, Mandy, Krystin CL. Jason SA, Grace host, Ruthy FR (hopefully this is her last FR shift on Sunday?)
Flow of Business, Cuts and Ticket Times:
Pretty solid Sunday. Nothing too crazy. Got our pop around 12:30, filled up and went on a 20-30 minute wait. All 4's and 5 tops. Similar to last night. A few 2 tops walked in and sat since those were the only tables readily available. Got another smaller pop around 1:30. then it died down. I cut Clair at 2, then Sayo at 2:15, and went 1 on at 2:45.
Specials?
3 Staff members that stood out (why/how):
-Clair still helping prebus other sections
-Krystin made great use of her downtime at the sushi bar by helping to water and prebus
Any VIP's in?
Comps& Void Detail:
DNL for a Philly roll. It was for a young girl (a very odd family) and she said it tasted "off" her dad said she had a philly roll somewhere else and it tasted funny and then made her sick so she was just scared...it was a bizarre instance.
R&M needs?:
Looking into the whole "people are parking on the sidewalk" issue. Still need bulbs for the side of the building, and I will get CO2 Tanks from Daruma tomorrow.
86'd items/ need more?
Running low on ABW beers-more of which are on order for tomorrow.
Saturday, May 23, 2015
Saturday 5.23.15
Written By: Elizabeth
LY Lunch Sales: $2552
Projected Sales: $3104
TY Lunch Sales: $2894
+/- : +13% LY and -$210 PS
Lunch Covers: 155
Avg PPA: $18.67
LY Dinner Sales: $6436
Projected Sales: $7637
TY Dinner Sales: $6689
+/- : +4% LY but -$948 PS
Dinner Covers: 245
Avg PPA: 27.30
That last hour and a half with the storm really hurt us.
For the day: $9,583, 7% over LY but $1158 short of PS
Previous Days Labor %: 14%
Previous Days Comps %: 2.65%, but 10.89% Ctrl because of how minimal our comps were. It was just 2 comps that did it. $5 for guest changed mind, and $5 kitchen error (hair in the nigiri)
Weather: Still overcast. Muggy today. 70s
Any Special events going on?: More UT Graduation. Still memorial Day weekend.
Who worked?:
Lunch: Joel, Lindsey, Sayo, Jonnny CL. J SA, Samara Host, Hiroe FR
Dinner: Naoto, Jason, Mandy, Miho, DUsten CL> Jason SA, Hiroe FR, Ruthy/Samara Host
Flow of Business, Cuts and Ticket Times:
Lunch: steady into the afternoon. Died down around 1:30. Had some hangry 6 tops in, but other than that it was steady until it died down. Got another small pop around 2pm, then it calmed down at 2:30. I cut to 2 on at that time. The 2pm reso got in a fender bender and didn't show until 2:30 but things were slowing down by then and everything turned out well.
Dinner: Went on a wait around 6pm then came off the wait at 7:30, went back on the wait at 8, came back off the wait at 9:15. Lots of 4, 5 & 6 tops. One walk in 12 top, as well as 3 stacked reso's for the night. The rain storm came in really heavy around 9pm which I think is why we slowed down. and at 9:40 the torrential downpours were getting pretty intense. Tornado warnings and Flash Flood warning were coming in every other minute. The back b's lights went out. I couldn't get them back up. I have a feeling it's something only Andy can fix. Luckily it wasn't too too dark back there. We put the candles from the A's on the tables and all was fine. I had the servers all print their open tables just in case we lost power entirely.
I was tempted to close due to weather at 10pm since it was coming down really hard, Hyde Park didn't have power (from Twitter: 51st St @ Duval Rd the power lines are down and blocking all lanes), and we were slowing down (mostly afraid we were going to lose power) but I kept us open until 11. Had another 5 tables walk in within that time. I did, however, cut Ruthy & Jason at 10pm because the rain had gotten lighter, and I knew Jason had to ride his bike home. There was only about 6 tables left in the restaurant anyway, so we were all able to pitch in and finish up.
Had to 86 Asahi because the CO2 ran out. I'm getting more in the AM. Also 86'd Argus cider. I can't believe how well that sells. Sold a case this week. Much better than the Austin East Ciders for sure!
Had to send Jason to the corner store for Ice. I had ordered it and then at 9:15 they finally called and told me they were down 1 truck and wouldn't be able to make it here until 10:30. We were already out of ice at that point, so I had to send Jason. I can't wait until our contract is up with Austin Industrial in August. Definitely going to look into something the produces faster or better....or perhaps both! oooooooo!
Specials?
Peppers : 15
Green Beans: 19
Tsk Carp/Set: 5/9
All Star: 11
3 Staff members that stood out (why/how):
-Had to nudge Sayo a little to help out during her downtime
-Lindsey was helping prebus in other sections.
Any VIP's in?
Dinner: Ed & Carla, Clair and her boyfriend
Comps& Void Detail:
Emp Day off for Clair
Kome Bucks for Clair
some GC Kome Bucks redeemed
DNL for a Hops and Grain Beer
R&M needs?:
86'd items/ need more?
Picking up a CO2 container from Daruma tomorrow morning. I just changed the CO2 about 4 weeks ago, I can't believe we went through it that fast. I'm going to trade them all out on Monday
LY Lunch Sales: $2552
Projected Sales: $3104
TY Lunch Sales: $2894
+/- : +13% LY and -$210 PS
Lunch Covers: 155
Avg PPA: $18.67
LY Dinner Sales: $6436
Projected Sales: $7637
TY Dinner Sales: $6689
+/- : +4% LY but -$948 PS
Dinner Covers: 245
Avg PPA: 27.30
That last hour and a half with the storm really hurt us.
For the day: $9,583, 7% over LY but $1158 short of PS
Previous Days Labor %: 14%
Previous Days Comps %: 2.65%, but 10.89% Ctrl because of how minimal our comps were. It was just 2 comps that did it. $5 for guest changed mind, and $5 kitchen error (hair in the nigiri)
Weather: Still overcast. Muggy today. 70s
Any Special events going on?: More UT Graduation. Still memorial Day weekend.
Who worked?:
Lunch: Joel, Lindsey, Sayo, Jonnny CL. J SA, Samara Host, Hiroe FR
Dinner: Naoto, Jason, Mandy, Miho, DUsten CL> Jason SA, Hiroe FR, Ruthy/Samara Host
Flow of Business, Cuts and Ticket Times:
Lunch: steady into the afternoon. Died down around 1:30. Had some hangry 6 tops in, but other than that it was steady until it died down. Got another small pop around 2pm, then it calmed down at 2:30. I cut to 2 on at that time. The 2pm reso got in a fender bender and didn't show until 2:30 but things were slowing down by then and everything turned out well.
Dinner: Went on a wait around 6pm then came off the wait at 7:30, went back on the wait at 8, came back off the wait at 9:15. Lots of 4, 5 & 6 tops. One walk in 12 top, as well as 3 stacked reso's for the night. The rain storm came in really heavy around 9pm which I think is why we slowed down. and at 9:40 the torrential downpours were getting pretty intense. Tornado warnings and Flash Flood warning were coming in every other minute. The back b's lights went out. I couldn't get them back up. I have a feeling it's something only Andy can fix. Luckily it wasn't too too dark back there. We put the candles from the A's on the tables and all was fine. I had the servers all print their open tables just in case we lost power entirely.
I was tempted to close due to weather at 10pm since it was coming down really hard, Hyde Park didn't have power (from Twitter: 51st St @ Duval Rd the power lines are down and blocking all lanes), and we were slowing down (mostly afraid we were going to lose power) but I kept us open until 11. Had another 5 tables walk in within that time. I did, however, cut Ruthy & Jason at 10pm because the rain had gotten lighter, and I knew Jason had to ride his bike home. There was only about 6 tables left in the restaurant anyway, so we were all able to pitch in and finish up.
Had to 86 Asahi because the CO2 ran out. I'm getting more in the AM. Also 86'd Argus cider. I can't believe how well that sells. Sold a case this week. Much better than the Austin East Ciders for sure!
Had to send Jason to the corner store for Ice. I had ordered it and then at 9:15 they finally called and told me they were down 1 truck and wouldn't be able to make it here until 10:30. We were already out of ice at that point, so I had to send Jason. I can't wait until our contract is up with Austin Industrial in August. Definitely going to look into something the produces faster or better....or perhaps both! oooooooo!
Specials?
Peppers : 15
Green Beans: 19
Tsk Carp/Set: 5/9
All Star: 11
3 Staff members that stood out (why/how):
-Had to nudge Sayo a little to help out during her downtime
-Lindsey was helping prebus in other sections.
Any VIP's in?
Dinner: Ed & Carla, Clair and her boyfriend
Comps& Void Detail:
Emp Day off for Clair
Kome Bucks for Clair
some GC Kome Bucks redeemed
DNL for a Hops and Grain Beer
R&M needs?:
86'd items/ need more?
Picking up a CO2 container from Daruma tomorrow morning. I just changed the CO2 about 4 weeks ago, I can't believe we went through it that fast. I'm going to trade them all out on Monday
Friday 5.22.15
Written By: Elizabeth
LY Lunch Sales: $1849 (LY Grad Fri $2179)
Projected Sales: $2271
TY Lunch Sales: $2759
+/- : +49% LY and +$488 PS
Lunch Covers: 162
Avg PPA: $17.03
LY Dinner Sales: $5755 (LY Grad $6823)
Projected Sales: $7270
TY Dinner Sales: $7964
+/- : +38% LY and +$694 PS
Dinner Covers: 260
Avg PPA: $30.63
For the day we finished with $10,723 in sales, 41% over LY and $1182 over PS.
Previous Days Labor %: 14%
Previous Days Comps %: 3.39% with 4.96% CTRL
Weather: Overcast and rainy here and there. 70s
Any Special events going on?: Graduation weekend, Memorial Day Weekend.
Who worked?:
Lunch: Lindsey, Krystin, Joel, Kate CL. No SA> Jason FR, J Host.
Dinner: Lindsey, Sayo, Johnny, Jason, Dusten CL. Jason SA, Sigele FR, Ruthy & Samara Host. Grace Cocktail
Flow of Business, Cuts and Ticket Times:
Lunch: Slow and steady to start, then forceful around 1pm. We were on a wait from around 12:30-2pm. Had guests walking in right until 2 and put on a wait. Sat the last table at 2pm and got last call done by 2:15. J is still very green at the host stand, and we didn't have a busser today thanks to Nate, so I was stretched pretty thin trying to bus and help J at the host stand. Eventually I had him just bus and set tables while I took names and stood up front. Had a walk in 7 top at 1:50 that we were able to put in the party room.
Someone found ANOTHER bone in their sashimi lunch today. This is the second one in a week. I think he said it came from the suzuki. It was rather large too, not just a small one, but it had a curve to it. Either way, can sushi bar please make sure they are checking the fish?
Dinner: Good busy dinner. Went on a wait around 6:15, got off the wait around 10:30. Had a lot of large parties walk in, but other than the five 8-tops we had, the rest were pretty much all 2 tops. Except for maybe a few 5 tops that walked in as well. But a pretty smooth night at the host stand.
The night was moving along well until the sushi bar printer crashed around 8:30. I tried the ol' flip over and bang real hard (which, actually, was the issue last time) but it didn't work this time. I text Rick and he got back to me ASAP. He got up here around 10:30 and installed a new printer. The old one was caked with grease and is going to be sent out to be cleaned. He will have it mailed back to us when it's finished being cleaned and we can keep it here as a back up. Had a few long tickets here and there, but no one was upset. S10 found a long black hair on his hamachi nigiri, so I comp'd that, to kitchen error, but other than that there were few comps. Let's hope the rest of the weekend goes this smoothly. Busy and smooth.
It was a pretty long and busy day, I don't think I missed anything but if I did, I'll make sure to mention it tomorrow.
Specials?
Shshito: 17
Temp Green Beans 10
Tsk Set/ Carp: 10/11
All Star: 7
3 Staff members that stood out (why/how):
Lunch:
-Krystin was the teamwork rockstar this morning. Busing tables all over the place and watering tables.
-Kate got her ass kicked at sushi bar. Lots of 1 tops, and the party room was sat twice during lunch. She handled the volume in a calm manner, delegating tasks when she needed to.
- J stayed until 2:45 helping to bus and clean up the dining room. He stayed well after he needed to, to make sure everyone was set up and didn't need anything.
-Jason was busting his ass food running and also bussing in his downtime.
Dinner:
-Dusten was the rockstar for teamwork during dinner service. Saw him multiple times bussing other tables in other sections in his downtime, he was super helpful tonight.
-Also saw Camacho reaching outside his section and helping prebus the sushi bar and other sections. Nice to see him floating around
-At one point there were 4 of us in the PR busing it for the 9pm party: Ruthy, Sayo, Lindsey and myself. Nice to see everyone help out.
-Sigele as usual was helping bus in her downtime as well.
-Grace did a great job cocktailing tonight. She rang over $700!!!! And never seemed to really sweat it the entire time.
Any VIP's in?
Lunch: Sean our Austin Speciality rep (met him for the first time), Rita the Glazers area Manager she was in with her boyfriend who is in the military. She said everytime he is in town they come here, it's their favorite place. Met a regular named Phillip. We chatted in the lobby while he waited for his second person to arrive. He just couldn't say enough nice things about this place. It was nice to hear.
Dinner; Kindo-san was in...with a DATE! :) or at least with a guest that was a lady. Had Sayo wait on him so he felt comfortable.
Forgot to mention that last night Rachel and Carlos were in...for what it's worth.
Comps& Void Detail:
a few misring voids at lunch: large sencha, salmon maki
FNF for Reps in.
R&M needs?:
So we replaced the bulb above the Metal Kome Sign but it's not coming on, and Jason said when he changed it it felt like something was loose in it. So there may just be an issue with the light itself.
Jersey text Rodrigo to fix the sink in the kitchen. While he is at it I'm asking him to fix the dumpster gate hinge is completely torn off on the right side, as well as install a door knob in the (formerly) ladies room with a lock like the (formerly) mens room. I had a woman frantically pull the lock off the door...I've fixed it for now, but I think we just need to put a normal door handle on that door- the lock gets broken too often.
86'd items/ need more?
LY Lunch Sales: $1849 (LY Grad Fri $2179)
Projected Sales: $2271
TY Lunch Sales: $2759
+/- : +49% LY and +$488 PS
Lunch Covers: 162
Avg PPA: $17.03
LY Dinner Sales: $5755 (LY Grad $6823)
Projected Sales: $7270
TY Dinner Sales: $7964
+/- : +38% LY and +$694 PS
Dinner Covers: 260
Avg PPA: $30.63
For the day we finished with $10,723 in sales, 41% over LY and $1182 over PS.
Previous Days Labor %: 14%
Previous Days Comps %: 3.39% with 4.96% CTRL
Weather: Overcast and rainy here and there. 70s
Any Special events going on?: Graduation weekend, Memorial Day Weekend.
Who worked?:
Lunch: Lindsey, Krystin, Joel, Kate CL. No SA> Jason FR, J Host.
Dinner: Lindsey, Sayo, Johnny, Jason, Dusten CL. Jason SA, Sigele FR, Ruthy & Samara Host. Grace Cocktail
Flow of Business, Cuts and Ticket Times:
Lunch: Slow and steady to start, then forceful around 1pm. We were on a wait from around 12:30-2pm. Had guests walking in right until 2 and put on a wait. Sat the last table at 2pm and got last call done by 2:15. J is still very green at the host stand, and we didn't have a busser today thanks to Nate, so I was stretched pretty thin trying to bus and help J at the host stand. Eventually I had him just bus and set tables while I took names and stood up front. Had a walk in 7 top at 1:50 that we were able to put in the party room.
Someone found ANOTHER bone in their sashimi lunch today. This is the second one in a week. I think he said it came from the suzuki. It was rather large too, not just a small one, but it had a curve to it. Either way, can sushi bar please make sure they are checking the fish?
Dinner: Good busy dinner. Went on a wait around 6:15, got off the wait around 10:30. Had a lot of large parties walk in, but other than the five 8-tops we had, the rest were pretty much all 2 tops. Except for maybe a few 5 tops that walked in as well. But a pretty smooth night at the host stand.
The night was moving along well until the sushi bar printer crashed around 8:30. I tried the ol' flip over and bang real hard (which, actually, was the issue last time) but it didn't work this time. I text Rick and he got back to me ASAP. He got up here around 10:30 and installed a new printer. The old one was caked with grease and is going to be sent out to be cleaned. He will have it mailed back to us when it's finished being cleaned and we can keep it here as a back up. Had a few long tickets here and there, but no one was upset. S10 found a long black hair on his hamachi nigiri, so I comp'd that, to kitchen error, but other than that there were few comps. Let's hope the rest of the weekend goes this smoothly. Busy and smooth.
It was a pretty long and busy day, I don't think I missed anything but if I did, I'll make sure to mention it tomorrow.
Specials?
Shshito: 17
Temp Green Beans 10
Tsk Set/ Carp: 10/11
All Star: 7
3 Staff members that stood out (why/how):
Lunch:
-Krystin was the teamwork rockstar this morning. Busing tables all over the place and watering tables.
-Kate got her ass kicked at sushi bar. Lots of 1 tops, and the party room was sat twice during lunch. She handled the volume in a calm manner, delegating tasks when she needed to.
- J stayed until 2:45 helping to bus and clean up the dining room. He stayed well after he needed to, to make sure everyone was set up and didn't need anything.
-Jason was busting his ass food running and also bussing in his downtime.
Dinner:
-Dusten was the rockstar for teamwork during dinner service. Saw him multiple times bussing other tables in other sections in his downtime, he was super helpful tonight.
-Also saw Camacho reaching outside his section and helping prebus the sushi bar and other sections. Nice to see him floating around
-At one point there were 4 of us in the PR busing it for the 9pm party: Ruthy, Sayo, Lindsey and myself. Nice to see everyone help out.
-Sigele as usual was helping bus in her downtime as well.
-Grace did a great job cocktailing tonight. She rang over $700!!!! And never seemed to really sweat it the entire time.
Any VIP's in?
Lunch: Sean our Austin Speciality rep (met him for the first time), Rita the Glazers area Manager she was in with her boyfriend who is in the military. She said everytime he is in town they come here, it's their favorite place. Met a regular named Phillip. We chatted in the lobby while he waited for his second person to arrive. He just couldn't say enough nice things about this place. It was nice to hear.
Dinner; Kindo-san was in...with a DATE! :) or at least with a guest that was a lady. Had Sayo wait on him so he felt comfortable.
Forgot to mention that last night Rachel and Carlos were in...for what it's worth.
Comps& Void Detail:
a few misring voids at lunch: large sencha, salmon maki
FNF for Reps in.
R&M needs?:
So we replaced the bulb above the Metal Kome Sign but it's not coming on, and Jason said when he changed it it felt like something was loose in it. So there may just be an issue with the light itself.
Jersey text Rodrigo to fix the sink in the kitchen. While he is at it I'm asking him to fix the dumpster gate hinge is completely torn off on the right side, as well as install a door knob in the (formerly) ladies room with a lock like the (formerly) mens room. I had a woman frantically pull the lock off the door...I've fixed it for now, but I think we just need to put a normal door handle on that door- the lock gets broken too often.
86'd items/ need more?
Thursday, May 21, 2015
Thursday PM 5.21.15
Written By: Elizabeth
LY Dinner Sales: $4249
Projected Sales: $5060
TY Dinner Sales: $5769
+/- : +36% LY and +$709 PS
Dinner Covers: 224
Avg PPA: $25.75
Weather: overcast and mid 70s
Any Special events going on?: Graduation weekend/Memorial Day Weekend
Who worked?: Krystin, Sayo, Joel, Clair, Dusten CL. Ruthy/Samara Host, Jason FR, Jay SA
Flow of Business, Cuts and Ticket Times:
Busy night. Went on a wait around 6:30, came off the wait at 8:30, then went back on a wait at 9pm and got off the wait around 9:45. The night went pretty smoothly overall. No long tickets, happy tables. Didn't make cuts since we were busy right until the very end.
Had a group waiting in the lobby, a 4 top. Looked like a mom and 3 kids. The mom and one dude each ordered a glass of wine. I noticed the young girl drinking red wine and asked Grace if she ID'd her and she said no, because she didn't order the drink, the guy did and she ID'd him. So I asked her to go ID the girl, since she had the drink. The girl said she didn't have ID and Grace told her that she couldn't have the drink that she needed to hand it back to the guy. Well I kept an eye on the situation and sure enough the guy handed the glass to the girl for sip and she handed it back. I went over and told them if I see them do it again I would take it away, and blah blah blah the usual spiel you give minors trying to drink in your establishment. They weren't too happy with me and I'm not even 100% sure they all spoke English because the mom just laughed when I scolded them. Anyway, that was strange.
Then had one of the neighbor guys come over to tell us more people are parking on the sidewalk again (where the bike rack use to be) and he said so proudly "You know the neighborhood applied for parking permits, so, just so you know" all snotty and all. I told him I was glad they did and I think they need them and it's important for them to be able to park in front of their own residence. I don't think he was expecting me to side with him, so he just scoffed at me and told me that I should do something about the people parking on the sidewalk. I told him I can't patrol the parking lot all the time but appreciate him telling me about it and I would find the owners of the cars right away. I went outside and got the make and model of the cars, and found the owners very quickly. Luckily they were both waiting in the lobby and heard the entire thing, and were very understanding.
Specials?
Shishito Peppers: 16
Green Beans: 10
Tsk Carp/Set: 1/ 10
All Star : 11
3 Staff members that stood out (why/how):
-Clair was the teamplayer powerhouse tonight. I saw her all over the place, prebussing others sections, bussing her own section and watering. I mean, she really was just ultra-team player tonight it was great to see.
-Dusten also was in other sections and watering his sushi bar regularly. Great to see him out of his sushibar-comfort zone
- J did okay SA'ing on a busy night. Ruthy was right behind him to wipe and set tables and because of the bad-ass teamwork from everyone else, it made his first Solo SA shift smooth.
Any VIP's in?
Meiko & husband
Brandon from Contigo with another contigo lady.
Comps& Void Detail:
voided a hot sake, misring
voided wasabi misring
FNF 10% off for Brandon/Contigo
Kit Error for hair found on tofu steak.
that was really it. Makani.
R&M needs?:
the toilet seat in the ladies room came loose again...I'll try to repair
86'd items/ need more?
Already text Toshi about ice cream cones.
LY Dinner Sales: $4249
Projected Sales: $5060
TY Dinner Sales: $5769
+/- : +36% LY and +$709 PS
Dinner Covers: 224
Avg PPA: $25.75
Weather: overcast and mid 70s
Any Special events going on?: Graduation weekend/Memorial Day Weekend
Who worked?: Krystin, Sayo, Joel, Clair, Dusten CL. Ruthy/Samara Host, Jason FR, Jay SA
Flow of Business, Cuts and Ticket Times:
Busy night. Went on a wait around 6:30, came off the wait at 8:30, then went back on a wait at 9pm and got off the wait around 9:45. The night went pretty smoothly overall. No long tickets, happy tables. Didn't make cuts since we were busy right until the very end.
Had a group waiting in the lobby, a 4 top. Looked like a mom and 3 kids. The mom and one dude each ordered a glass of wine. I noticed the young girl drinking red wine and asked Grace if she ID'd her and she said no, because she didn't order the drink, the guy did and she ID'd him. So I asked her to go ID the girl, since she had the drink. The girl said she didn't have ID and Grace told her that she couldn't have the drink that she needed to hand it back to the guy. Well I kept an eye on the situation and sure enough the guy handed the glass to the girl for sip and she handed it back. I went over and told them if I see them do it again I would take it away, and blah blah blah the usual spiel you give minors trying to drink in your establishment. They weren't too happy with me and I'm not even 100% sure they all spoke English because the mom just laughed when I scolded them. Anyway, that was strange.
Then had one of the neighbor guys come over to tell us more people are parking on the sidewalk again (where the bike rack use to be) and he said so proudly "You know the neighborhood applied for parking permits, so, just so you know" all snotty and all. I told him I was glad they did and I think they need them and it's important for them to be able to park in front of their own residence. I don't think he was expecting me to side with him, so he just scoffed at me and told me that I should do something about the people parking on the sidewalk. I told him I can't patrol the parking lot all the time but appreciate him telling me about it and I would find the owners of the cars right away. I went outside and got the make and model of the cars, and found the owners very quickly. Luckily they were both waiting in the lobby and heard the entire thing, and were very understanding.
Specials?
Shishito Peppers: 16
Green Beans: 10
Tsk Carp/Set: 1/ 10
All Star : 11
3 Staff members that stood out (why/how):
-Clair was the teamplayer powerhouse tonight. I saw her all over the place, prebussing others sections, bussing her own section and watering. I mean, she really was just ultra-team player tonight it was great to see.
-Dusten also was in other sections and watering his sushi bar regularly. Great to see him out of his sushibar-comfort zone
- J did okay SA'ing on a busy night. Ruthy was right behind him to wipe and set tables and because of the bad-ass teamwork from everyone else, it made his first Solo SA shift smooth.
Any VIP's in?
Meiko & husband
Brandon from Contigo with another contigo lady.
Comps& Void Detail:
voided a hot sake, misring
voided wasabi misring
FNF 10% off for Brandon/Contigo
Kit Error for hair found on tofu steak.
that was really it. Makani.
R&M needs?:
the toilet seat in the ladies room came loose again...I'll try to repair
86'd items/ need more?
Already text Toshi about ice cream cones.
Wednesday Recap 5/20/15
Written By: Leary
LY Lunch Sales: $1764
Projected Sales: $1854 (-$236.25)
TY Lunch Sales: $1617.75
+/- : -$146.25, -8%
Lunch Covers: 98
Avg PPA: $16.51
LY Dinner Sales: $4323
Projected Sales: $4591 (-$448.50)
TY Dinner Sales: $4142.50
+/- : -$180.50, -4%
Dinner Covers: 166
Avg PPA: $24.95
Previous Days Labor %: 16%
Previous Days Comps %: 4.68% Controllable: 6.03%
Weather: Hot day, Partly cloudy, low 90s, Started to pour around 7, Let up by 830, mid 80s
Any Special events going on?:
Who worked?:
L: Lindsey, Sayo, Krystin, Johnny Cl, Junko H, Sigele FR, No SA
D: Lindsey, Naoto, Miho, Kate, Sophia Cl, J H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch: Lunch had a little pop around noon, but that was about it. Filled up once, and had a couple tables have to wait a few minutes, but that was it. Started to thin out by 1, and went 3 on. 1 on at 130. Thought we might get a late pop, but never happened. Had a few 1 tops walk in the last 30 minutes.
Dinner: Dinner had a good early start. Had a couple walk in 6 tops around 7 with a few other tables, and got up to a 30 minute wait. The rain storm definitely caused a lull in business in the very middle of the shift, but got another later pop between 830-915. J improved greatly from his first solo shift. I think he'll be solid after a couple of weeks. Tickets were good besides the 40 minute shrimp croquette because of lost ticket. It seems like the ticket never printed, because we couldn't find it stabbed at either station. Had a guest confused when a Ika Yaki hit the table. This is the second time it has happened recently. Lots of new customers coming in lately, and I think customers aren't reading the menu very thoroughly. I will include this topic in the meeting. Hector sent 3 burnt gyozas out, but Hiroe ran them by me before going to the table. Glad the food runners have been better about this. I sent them back, talked to Hector, he apologized, and he got the remakes out quickly. Those were the only issues that popped up tonight.
Specials?
Spicy Tuna Tostadas- 21!
Iwashi- 3
Shrimp Croquette- 7
T Set- 10
Smok Sash- 6
3 Staff members that stood out (why/how):
-Naoto, Miho, and Sophia all helped to make it it a smooth shift.
-Kudos to Hiroe for quality control
Any VIP's in?
Neil
Kris Janes
Able
Comps& Void Detail:
Bday Comps
Comped a shrimp croquette because of a lost ticket. The customers were happy to finally get it but it took almost 40 min to hit the table.
Comped an Ika Yaki DNL. I think the customer was expecting something else
Kome bucks redeemed from 2 tables
Emp Day Off for Able
R&M needs?:
Permanent part for the ice machine was replaced today
86'd items/ need more?
LY Lunch Sales: $1764
Projected Sales: $1854 (-$236.25)
TY Lunch Sales: $1617.75
+/- : -$146.25, -8%
Lunch Covers: 98
Avg PPA: $16.51
LY Dinner Sales: $4323
Projected Sales: $4591 (-$448.50)
TY Dinner Sales: $4142.50
+/- : -$180.50, -4%
Dinner Covers: 166
Avg PPA: $24.95
Previous Days Labor %: 16%
Previous Days Comps %: 4.68% Controllable: 6.03%
Weather: Hot day, Partly cloudy, low 90s, Started to pour around 7, Let up by 830, mid 80s
Any Special events going on?:
Who worked?:
L: Lindsey, Sayo, Krystin, Johnny Cl, Junko H, Sigele FR, No SA
D: Lindsey, Naoto, Miho, Kate, Sophia Cl, J H, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch: Lunch had a little pop around noon, but that was about it. Filled up once, and had a couple tables have to wait a few minutes, but that was it. Started to thin out by 1, and went 3 on. 1 on at 130. Thought we might get a late pop, but never happened. Had a few 1 tops walk in the last 30 minutes.
Dinner: Dinner had a good early start. Had a couple walk in 6 tops around 7 with a few other tables, and got up to a 30 minute wait. The rain storm definitely caused a lull in business in the very middle of the shift, but got another later pop between 830-915. J improved greatly from his first solo shift. I think he'll be solid after a couple of weeks. Tickets were good besides the 40 minute shrimp croquette because of lost ticket. It seems like the ticket never printed, because we couldn't find it stabbed at either station. Had a guest confused when a Ika Yaki hit the table. This is the second time it has happened recently. Lots of new customers coming in lately, and I think customers aren't reading the menu very thoroughly. I will include this topic in the meeting. Hector sent 3 burnt gyozas out, but Hiroe ran them by me before going to the table. Glad the food runners have been better about this. I sent them back, talked to Hector, he apologized, and he got the remakes out quickly. Those were the only issues that popped up tonight.
Specials?
Spicy Tuna Tostadas- 21!
Iwashi- 3
Shrimp Croquette- 7
T Set- 10
Smok Sash- 6
3 Staff members that stood out (why/how):
-Naoto, Miho, and Sophia all helped to make it it a smooth shift.
-Kudos to Hiroe for quality control
Any VIP's in?
Neil
Kris Janes
Able
Comps& Void Detail:
Bday Comps
Comped a shrimp croquette because of a lost ticket. The customers were happy to finally get it but it took almost 40 min to hit the table.
Comped an Ika Yaki DNL. I think the customer was expecting something else
Kome bucks redeemed from 2 tables
Emp Day Off for Able
R&M needs?:
Permanent part for the ice machine was replaced today
86'd items/ need more?
Tuesday, May 19, 2015
Tuesday Recap 5/19/15
Written By: Leary
LY Lunch Sales: $1653
Projected Sales:$1871 (+$19.40)
TY Lunch Sales:$1890.40
+/- :+$237.40, +14%
Lunch Covers:109
Avg PPA:$17.34
LY Dinner Sales: $4036
Projected Sales:$4203(+$596.10)
TY Dinner Sales: $4799.10
+/- : +$763.10, +19%
Dinner Covers:190
Avg PPA:$25.26
Previous Days Labor %: 13%
Previous Days Comps %: 4.90% Controllable: 1.57%
Weather: Sunny Warm, Humid, mid 80s
Any Special events going on?:
Who worked?:
Lunch: Clair, Lindsey, Krystin, Kate Cl, Junko H, Sigele FR, Nate H
Dinner: Clair, Krystin, Lindsey, Mandy, Jason Cl, Grace H, Sigele FR, SA Me (Nate no-showed)
Flow of Business, Cuts and Ticket Times:
Lunch was alright. Never really busy, but steady throughout the shift. Cut Clair at 130, and 1 on at 145. Ticket times were good. Had one 25 minute ticket, but the table had apps so they were good.
Dinner was good for a Tuesday. Filled up at a steady pace for the first. Had a random 9 top walk in around 630. Quickly got us up to a 30 minute wait. Stayed on a steady 3o minute wait until 9. Came off the wait at 915. Grace did a great job running the host stand, grabbing drinks, and bussing tables. Really came through on a busy shift. If, and when I get the support staff up to par I plan on server training her. The servers helped out a lot as well. Gave Mandy and Krystin Kome bucks as a thank you for the extra hustle. Went 2 on at 920, and 1 on for the last 2 tables that walked in. Ticket times were good. Had 1 croquette sent back because it was still a little cold in the middle. I tried to replace it for them, but the rest of their order started to come out so they passed. No other customer issues.
Specials?
Bf Tataki- 7
Shrimp Croquette- 13
T Set-3
Smoking sashimi-11
3 Staff members that stood out (why/how):
Grace, Mandy, Krystin, & Sigele all kicked their performance up a lot to pick up the extra slack.
Any VIP's in?
David & Randsom (Hadn't seen them in awhile)
Chong
Comps& Void Detail:
A couple of Kome Bucks redeemed
Bday Comp
Owner comp for some beverages
FNF for Chong and crew
Kitchen for frozen shrimp croquette
R&M needs?:
Light switch was replaced today. I also had him install a weatherproof cover on it.
86'd items/ need more?
Takoyaki
Farm Salad
Shrimp Croquette
LY Lunch Sales: $1653
Projected Sales:$1871 (+$19.40)
TY Lunch Sales:$1890.40
+/- :+$237.40, +14%
Lunch Covers:109
Avg PPA:$17.34
LY Dinner Sales: $4036
Projected Sales:$4203(+$596.10)
TY Dinner Sales: $4799.10
+/- : +$763.10, +19%
Dinner Covers:190
Avg PPA:$25.26
Previous Days Labor %: 13%
Previous Days Comps %: 4.90% Controllable: 1.57%
Weather: Sunny Warm, Humid, mid 80s
Any Special events going on?:
Who worked?:
Lunch: Clair, Lindsey, Krystin, Kate Cl, Junko H, Sigele FR, Nate H
Dinner: Clair, Krystin, Lindsey, Mandy, Jason Cl, Grace H, Sigele FR, SA Me (Nate no-showed)
Flow of Business, Cuts and Ticket Times:
Lunch was alright. Never really busy, but steady throughout the shift. Cut Clair at 130, and 1 on at 145. Ticket times were good. Had one 25 minute ticket, but the table had apps so they were good.
Dinner was good for a Tuesday. Filled up at a steady pace for the first. Had a random 9 top walk in around 630. Quickly got us up to a 30 minute wait. Stayed on a steady 3o minute wait until 9. Came off the wait at 915. Grace did a great job running the host stand, grabbing drinks, and bussing tables. Really came through on a busy shift. If, and when I get the support staff up to par I plan on server training her. The servers helped out a lot as well. Gave Mandy and Krystin Kome bucks as a thank you for the extra hustle. Went 2 on at 920, and 1 on for the last 2 tables that walked in. Ticket times were good. Had 1 croquette sent back because it was still a little cold in the middle. I tried to replace it for them, but the rest of their order started to come out so they passed. No other customer issues.
Specials?
Bf Tataki- 7
Shrimp Croquette- 13
T Set-3
Smoking sashimi-11
3 Staff members that stood out (why/how):
Grace, Mandy, Krystin, & Sigele all kicked their performance up a lot to pick up the extra slack.
Any VIP's in?
David & Randsom (Hadn't seen them in awhile)
Chong
Comps& Void Detail:
A couple of Kome Bucks redeemed
Bday Comp
Owner comp for some beverages
FNF for Chong and crew
Kitchen for frozen shrimp croquette
R&M needs?:
Light switch was replaced today. I also had him install a weatherproof cover on it.
86'd items/ need more?
Takoyaki
Farm Salad
Shrimp Croquette
Monday Recap PM 5/18/15
Written By: Leary
LY Dinner Sales: $4817
Projected Sales: $4905 (+$259.35)
TY Dinner Sales: $5164.35
+/- : +$347.35, +7%
Dinner Covers: 180
Avg PPA: $28.69
Previous Days Labor %: 16.39%
Previous Days Comps %: 3.28% Controllable: 2.37%
Weather: Partly cloudy, warm, and humid, Mid 80s
Any Special events going on?:
Who worked?:
Sophia, Mandy, Joel, Clair, Kate Cl, Kaori SA, Hiroe FR, J H
Flow of Business, Cuts and Ticket Times:
It was decent business for a Monday. Filled up by 630, and started to go on wait. Had a walk in 8 top and 6 top, which brought us to a 30 min wait quickly. Had a steady flow of tables until after 9. Came off the wait by 915. Only a few more tables before close. Spent most of the rush hosting with J. Lots of folks wanting drinks, and the larger parties waiting to complete made it a tricky shift. The floor seem to run smoothly. Had a couple longer tickets after bigtop orders, but nothing past 30 min. Tables were happy. No guest issues.
Specials?
Bf Tartar-2
Shrimp Croq-3
Shishitos- 8
All Star-11
T Nigiri Set- 6
Smoking Sashimi- 10
3 Staff members that stood out (why/how):
-J is going to take a bit to get up to speed. He's extremely friendly and professional, but needs to be a little more assertive, and multi-task a bit more. I'm sure it will come with time.
Any VIP's in?
Comps& Void Detail:
Owner Comp for 2 smoking sashimis that Take' sent out to the party room
SIN Discounts for 3 tables, 2 Yellow jacket, and Hillside
Emp Day Off for Saki & Family
R&M needs?:
-Light switch in the kitchen fell out of the wall. Called Andy and left a message. Hopefully he'll be able to make it out tomorrow morning.
-Hotschedules is still down. Hopefully everyone knows if they're working or not/saved the email.
86'd items/ need more?
LY Dinner Sales: $4817
Projected Sales: $4905 (+$259.35)
TY Dinner Sales: $5164.35
+/- : +$347.35, +7%
Dinner Covers: 180
Avg PPA: $28.69
Previous Days Labor %: 16.39%
Previous Days Comps %: 3.28% Controllable: 2.37%
Weather: Partly cloudy, warm, and humid, Mid 80s
Any Special events going on?:
Who worked?:
Sophia, Mandy, Joel, Clair, Kate Cl, Kaori SA, Hiroe FR, J H
Flow of Business, Cuts and Ticket Times:
It was decent business for a Monday. Filled up by 630, and started to go on wait. Had a walk in 8 top and 6 top, which brought us to a 30 min wait quickly. Had a steady flow of tables until after 9. Came off the wait by 915. Only a few more tables before close. Spent most of the rush hosting with J. Lots of folks wanting drinks, and the larger parties waiting to complete made it a tricky shift. The floor seem to run smoothly. Had a couple longer tickets after bigtop orders, but nothing past 30 min. Tables were happy. No guest issues.
Specials?
Bf Tartar-2
Shrimp Croq-3
Shishitos- 8
All Star-11
T Nigiri Set- 6
Smoking Sashimi- 10
3 Staff members that stood out (why/how):
-J is going to take a bit to get up to speed. He's extremely friendly and professional, but needs to be a little more assertive, and multi-task a bit more. I'm sure it will come with time.
Any VIP's in?
Comps& Void Detail:
Owner Comp for 2 smoking sashimis that Take' sent out to the party room
SIN Discounts for 3 tables, 2 Yellow jacket, and Hillside
Emp Day Off for Saki & Family
R&M needs?:
-Light switch in the kitchen fell out of the wall. Called Andy and left a message. Hopefully he'll be able to make it out tomorrow morning.
-Hotschedules is still down. Hopefully everyone knows if they're working or not/saved the email.
86'd items/ need more?
Sunday, May 17, 2015
Sunday 5/17/15 PM recap
Written By: Dusten
LY Dinner Sales: 3971
Projected Sales: 4374
TY Dinner Sales: 4598
+/- : $224 over projected, 16% over LY
Dinner Covers: 167
Avg PPA: 27.53
Weather: muggy break from the rain
Any Special events going on?:
Who worked?: Clair, Mandy, Sayo, Stephanie, Kate CL, Jason training Jay for SA and Ruthy hosting.
Flow of Business, Cuts and Ticket Times: Started off slow but steady. Had a few tables walking in at opening. Things picked up by 7pm and we went on a wait that maybe got up to 25-30 minutes. Off wait about 8:30pm. I cut Clair and Mandy at 8:45pm and then we filled up again. Had a 5 top walk in towards the end. All of the larger tables were occupied, so I had Ruthy put them in the party room to get them sat and give Kate something to do as her section was half empty. I cut Sayo at 9:10 and left two on until close.
Specials? 11x shishitos, 6x tetakis, 3x shrimp croquettes, 7x all stars, 2x tsukiji sets, 1x tsukiji carpaccio
3 Staff members that stood out (why/how):
-Sayo is always a great presence on the floor. She can get a bit loud when she has down time and is talking. Actually, that can be said for many servers. My point is that she handles difficult situations fairly easily. She lets things roll off and continues on without any previous grievance affecting her performance elsewhere.
-Jason didn a good job of training Jay today. I hope it sticks. He mentioned Jay's lack of experience as a reflection of himself when he started with us. So long as Jason can intil some sense of constant urgency and a near obsessive attention to detail and cues of movement for customers, I think Jay will do well. time will tell.
Any VIP's in? Nao of Tomii Bicycles with his family, Neal and a friend. Kindo-San. OJ.
Comps& Void Detail: voided 2 sake toro and hama toro nigiri. Guest changed mind. Also a yakiniku for the same reason. Soft serve ice-cream. couldn't get a full serving out of it at the time. too low... so temporarily 86'd. 5x pork belly nigiri for Daniels dinner.
R&M needs?: Had an issue arise with one of Sayo's checks. They paid with a gift card and wanted to tip on it. We had no problem with Mandy serving Nao and his gift card allowing a tip. In any case I've left the reciept where the guest has written in Sayo's tip, and it shows a balance on the card that will cover it. I tried to enter the tip as well to no avail. I have a photo of the error message on my phone. Sayo is working in the morning and I told her I'd bring it up to hopefully resolve it and get her that $$$!
86'd items/ need more?
LY Dinner Sales: 3971
Projected Sales: 4374
TY Dinner Sales: 4598
+/- : $224 over projected, 16% over LY
Dinner Covers: 167
Avg PPA: 27.53
Weather: muggy break from the rain
Any Special events going on?:
Who worked?: Clair, Mandy, Sayo, Stephanie, Kate CL, Jason training Jay for SA and Ruthy hosting.
Flow of Business, Cuts and Ticket Times: Started off slow but steady. Had a few tables walking in at opening. Things picked up by 7pm and we went on a wait that maybe got up to 25-30 minutes. Off wait about 8:30pm. I cut Clair and Mandy at 8:45pm and then we filled up again. Had a 5 top walk in towards the end. All of the larger tables were occupied, so I had Ruthy put them in the party room to get them sat and give Kate something to do as her section was half empty. I cut Sayo at 9:10 and left two on until close.
Specials? 11x shishitos, 6x tetakis, 3x shrimp croquettes, 7x all stars, 2x tsukiji sets, 1x tsukiji carpaccio
3 Staff members that stood out (why/how):
-Sayo is always a great presence on the floor. She can get a bit loud when she has down time and is talking. Actually, that can be said for many servers. My point is that she handles difficult situations fairly easily. She lets things roll off and continues on without any previous grievance affecting her performance elsewhere.
-Jason didn a good job of training Jay today. I hope it sticks. He mentioned Jay's lack of experience as a reflection of himself when he started with us. So long as Jason can intil some sense of constant urgency and a near obsessive attention to detail and cues of movement for customers, I think Jay will do well. time will tell.
Any VIP's in? Nao of Tomii Bicycles with his family, Neal and a friend. Kindo-San. OJ.
Comps& Void Detail: voided 2 sake toro and hama toro nigiri. Guest changed mind. Also a yakiniku for the same reason. Soft serve ice-cream. couldn't get a full serving out of it at the time. too low... so temporarily 86'd. 5x pork belly nigiri for Daniels dinner.
R&M needs?: Had an issue arise with one of Sayo's checks. They paid with a gift card and wanted to tip on it. We had no problem with Mandy serving Nao and his gift card allowing a tip. In any case I've left the reciept where the guest has written in Sayo's tip, and it shows a balance on the card that will cover it. I tried to enter the tip as well to no avail. I have a photo of the error message on my phone. Sayo is working in the morning and I told her I'd bring it up to hopefully resolve it and get her that $$$!
86'd items/ need more?
Sunday AM 5.17.15
Written By: Elizabeth
LY Lunch Sales: $1762
Projected Sales: $1815
TY Lunch Sales: $2883
+/- : +64% LY and +$1068 PS. Woah...just...woah. Bigger than Mothers Day
Lunch Covers: 166
Avg PPA: $17.37
Previous Days Labor %: the report won't run it keeps freezing.
Previous Days Comps %: 3.2% and 8.1%Ctrl.
Weather: rainy in the AM but clearing towards noon and sunny in the afternoon. low 80s
Any Special events going on?: UT let out- no more finals or classes.
Who worked?: Lindsey, Mandy, Clair, Joel CL. Samara Host, Jason SA, Ruthy FR
Flow of Business, Cuts and Ticket Times:
Another super busy Sunday. Had a bunch of large parties walk in. Had one party walk in and say 10, then say 12, then when we were seating them they said it would be 16. They were a nightmare. We sat them in the back A's, and after the 14 of them had all ordered and food was arriving, the other 2 showed up. They left happy with full bellies though. They just really caused a huge rift in the tide to start things off. Then we also had 4 walk in 6-tops, 5 walk in 5-tops, and a bunch of 4s. We were on a consistent wait of 20-30 minutes. We stayed steady and busy until close.
Both kitchen and sushi bar did a great job getting the tickets out! Great job to Daniel and Shin, they were hustling their stations big time, and never had an issue. I would pop back into the kitchen every so often to Expo, and right at the very end there were a few things that dragged. I comp'd a side kara age for a couple that waited about 25 minutes for it. But they were really nice and understanding.
Specials?
3 Staff members that stood out (why/how):
-Lindsey did a great job handling the ever growing party in her section. She kept all of their separate checks organized well and did a fantastic job handling the rush.
-Joel was the closer and I saw him struggling just a little bit. Looked like he was starting to slow down towards the end, and struggled with pre-bussing
-Clair was in a very upbeat happy mood, helping out where she could, and taking on extra tables after I cut Mandy at 2:30.
Any VIP's in?
Kenny, with his brother, again. That guy loves this place.
Oh! And I found out the name of the messy-haired hipster girl...Laura...or Lauren...close enough!
Comps& Void Detail:
Kit.Error for the long kara age.
Voided 2 clear soups because the guest was being fussy about being charged for them when she didn't eat one.
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $1762
Projected Sales: $1815
TY Lunch Sales: $2883
+/- : +64% LY and +$1068 PS. Woah...just...woah. Bigger than Mothers Day
Lunch Covers: 166
Avg PPA: $17.37
Previous Days Labor %: the report won't run it keeps freezing.
Previous Days Comps %: 3.2% and 8.1%Ctrl.
Weather: rainy in the AM but clearing towards noon and sunny in the afternoon. low 80s
Any Special events going on?: UT let out- no more finals or classes.
Who worked?: Lindsey, Mandy, Clair, Joel CL. Samara Host, Jason SA, Ruthy FR
Flow of Business, Cuts and Ticket Times:
Another super busy Sunday. Had a bunch of large parties walk in. Had one party walk in and say 10, then say 12, then when we were seating them they said it would be 16. They were a nightmare. We sat them in the back A's, and after the 14 of them had all ordered and food was arriving, the other 2 showed up. They left happy with full bellies though. They just really caused a huge rift in the tide to start things off. Then we also had 4 walk in 6-tops, 5 walk in 5-tops, and a bunch of 4s. We were on a consistent wait of 20-30 minutes. We stayed steady and busy until close.
Both kitchen and sushi bar did a great job getting the tickets out! Great job to Daniel and Shin, they were hustling their stations big time, and never had an issue. I would pop back into the kitchen every so often to Expo, and right at the very end there were a few things that dragged. I comp'd a side kara age for a couple that waited about 25 minutes for it. But they were really nice and understanding.
Specials?
3 Staff members that stood out (why/how):
-Lindsey did a great job handling the ever growing party in her section. She kept all of their separate checks organized well and did a fantastic job handling the rush.
-Joel was the closer and I saw him struggling just a little bit. Looked like he was starting to slow down towards the end, and struggled with pre-bussing
-Clair was in a very upbeat happy mood, helping out where she could, and taking on extra tables after I cut Mandy at 2:30.
Any VIP's in?
Kenny, with his brother, again. That guy loves this place.
Oh! And I found out the name of the messy-haired hipster girl...Laura...or Lauren...close enough!
Comps& Void Detail:
Kit.Error for the long kara age.
Voided 2 clear soups because the guest was being fussy about being charged for them when she didn't eat one.
R&M needs?:
86'd items/ need more?
Saturday 5.16.15
Written By: Elizabeth
LY Lunch Sales: $2176 (LY was UT Graduation)
Projected Sales: $2814
TY Lunch Sales: $2325
+/- : +7% LY and -$489 PS
Lunch Covers: 145
Avg PPA: $16.03
LY Dinner Sales: $7464
Projected Sales: $7515
TY Dinner Sales: $7703
+/- : +3% LY and +$188 PS!
Dinner Covers: 273
Avg PPA: $28.22
For the day: $10,028/ +4% LY and -$301 PS
Previous Days Labor %: 14.17%
Previous Days Comps %: 1.95% (woah! so low!) and 2.11% ctrl.
Weather: muggy, but SUNNY! 80s.
Any Special events going on?: last day of UT Finals.
Who worked?:
Lunch: Sophia, Joel, Lindsey, Johnny CL. Jason FR, Saki SA, Nate Host
Dinner: Naoto, Sayo, Stephanie, Miho, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch: Started extra slow today. Usually by noon it picks up but it still hadn't. Went on a short wait around 1:30 but then it slowed down again. Cut to 3 on at 2:10 at Johnnys request. I was trying to hold off since we've been getting hit pretty hard on Saturdays around 2:30 but it really was full enough to go 3 on and be okay. by 2:30 it had slowed more, but was still relatively full, so I cut down to 2 on. Went 1 on at 2:40, only 2 more tables came in after that. Slow finish to a slow lunch.
A guest at B5 had a sashimi lunch and found a bone in her salmon sashimi. She was very nice about it but said that the last time she was here, a few months ago, the same thing happened. I took care of it for her, and I understand it's fresh fish, but I don't think guests should be pulling bones out of their sashimi. Just something for the sushi bar to really be aware of.
Towards the end of the lunch shift had a difficult interaction with Vanessa, the dishwasher. I brought it to Jerseys attention but am concerned with her future here. I know the last time she worked with us she was let go because she had an attitude problem and her and Alex got into it and he ultimately fired her. Around 2:35 Saki asked her to wash chopsticks, then again a few minutes later since we were out. Then she also asked her to run glassware through since we had 2 full racks of dirty pints that were piling up. That time she didn't say anything to Saki, no acknowledgment or anything. Saki came to me and I went to Vanessa. I asked her if she could wash the chopsticks, and she didn't look up at me or say anything, so I just stood there until she responded. I also asked for her to wash the pints. She said she was just cleaning room out and cleaning the drain. I told her that I understood but we need these items for service. She didn't say anything else.
Dinner: Started busy, much like last night. Went on a wait by 6pm, stayed on a consistent 30-40 minute wait throughout the night. No major hiccups except for the soft serve issue mentioned below. Also, noticed the ice machine running low on ice. Couldn't tell if it wasn't producing or if we were running through it. It IS that time of year where we need to make regular calls to King Daddy, so that might have been it. I'll check it in the AM to determine what the problem is.
Got off the wait around 9:30, cut down to 3 on, then as it slowed a bit (was waiting to see if we got that weird pop at 9:45 like last night) I cut down to 2 on at 10:10.
Specials?
Temp Green Beans 13
Beef Tataki 3
Shrimp Croquette 3
Shishito Peprs 14
Tsk Carp/Set 3/2
All Star 9
Smokin' Sash 11
3 Staff members that stood out (why/how):
-At dinner I had a teamwork contest to see who helped the team out the most. it was a close second but Stephanie won (Dusten was close behind though!) Stephanie was attentive to the entire restaurant all night, making water rounds
-Dusten was out and about tonight- watering other sections and helping to bus and prebus his and other sections as well. nice to see.
-Johnny kept a really great positive outlook during his slower lunch shift today. He didn't have a table for about 40 minutes after he got here, but still maintained a positive attitude.
Any VIP's in?
Lunch: Harmon and Family, Kenny & Friend, young couple that Sophia always gets He's white, she's Asian, and they are very posh looking. Got the woman to smile quite a bit today, something Sophia and I have been working on. She is a little high maintenance but I think we've got it down now.
Dinner: Baily (from Birds barbershop), Ed motorcycle single sushi bar guy, and I guess you can count Jersey and his wife ;)
Comps& Void Detail:
makani,
fnf for Naoto wanted to send a Takoyaki out to a few friends of his.
Training meal for J and Ruthy
Promo Kome Bucks as well as a NYE Kome Bucks redeemed
DNL for a glass of Rose a table didn't like
Kitchen Error comp for the sashimi lunch with the bone in it.
R&M needs?:
Were there different bulbs installed above the sushi bar (guests side)? They have been flickering a lot lately, and won't turn on unless turned on higher than usual. I remember Patrick was very specific in the type of lightbulbs we use, due to them being on dimmers and the power issues. Want to make sure we didn't change out something we shouldn't have. Though I'm sure it's just the amount of power we're now pulling for both AC units. That's probably more along the lines of what it is. Just throwing thoughts out there is all.
Something needs to be done about the soft serve recipe. I don't think it's the machine, I think it's the fact that the yuzu juice seperates too quickly from the mixture, thus settling in the heart of the machine and over freezing. Around 8pm tonight I opened the top and stirred it around. Then I pulled some softserve from it, and it was nearly completely white, as well as having an icey texture to it rather than a soft serve texture. I continued to pull and dump it back on top, and then whisk it. Eventually the machine seized up and was pushing the product out rather sporadically and not at all smooth. Eventually it started coming out looking more ivory rather than stark white- and was getting closer to soft serve texture instead of icee texture. However that whole process took me at least 20 minutes, Maybe we can try a batch with less yuzu in it? At this point it feels like we're just wasting money,.
86'd items/ need more?
I ordered more China Markers, Specials Paper, air filters for service station return, and an Iphone Mount from Amazon today.
LY Lunch Sales: $2176 (LY was UT Graduation)
Projected Sales: $2814
TY Lunch Sales: $2325
+/- : +7% LY and -$489 PS
Lunch Covers: 145
Avg PPA: $16.03
LY Dinner Sales: $7464
Projected Sales: $7515
TY Dinner Sales: $7703
+/- : +3% LY and +$188 PS!
Dinner Covers: 273
Avg PPA: $28.22
For the day: $10,028/ +4% LY and -$301 PS
Previous Days Labor %: 14.17%
Previous Days Comps %: 1.95% (woah! so low!) and 2.11% ctrl.
Weather: muggy, but SUNNY! 80s.
Any Special events going on?: last day of UT Finals.
Who worked?:
Lunch: Sophia, Joel, Lindsey, Johnny CL. Jason FR, Saki SA, Nate Host
Dinner: Naoto, Sayo, Stephanie, Miho, Dusten CL.
Flow of Business, Cuts and Ticket Times:
Lunch: Started extra slow today. Usually by noon it picks up but it still hadn't. Went on a short wait around 1:30 but then it slowed down again. Cut to 3 on at 2:10 at Johnnys request. I was trying to hold off since we've been getting hit pretty hard on Saturdays around 2:30 but it really was full enough to go 3 on and be okay. by 2:30 it had slowed more, but was still relatively full, so I cut down to 2 on. Went 1 on at 2:40, only 2 more tables came in after that. Slow finish to a slow lunch.
A guest at B5 had a sashimi lunch and found a bone in her salmon sashimi. She was very nice about it but said that the last time she was here, a few months ago, the same thing happened. I took care of it for her, and I understand it's fresh fish, but I don't think guests should be pulling bones out of their sashimi. Just something for the sushi bar to really be aware of.
Towards the end of the lunch shift had a difficult interaction with Vanessa, the dishwasher. I brought it to Jerseys attention but am concerned with her future here. I know the last time she worked with us she was let go because she had an attitude problem and her and Alex got into it and he ultimately fired her. Around 2:35 Saki asked her to wash chopsticks, then again a few minutes later since we were out. Then she also asked her to run glassware through since we had 2 full racks of dirty pints that were piling up. That time she didn't say anything to Saki, no acknowledgment or anything. Saki came to me and I went to Vanessa. I asked her if she could wash the chopsticks, and she didn't look up at me or say anything, so I just stood there until she responded. I also asked for her to wash the pints. She said she was just cleaning room out and cleaning the drain. I told her that I understood but we need these items for service. She didn't say anything else.
Dinner: Started busy, much like last night. Went on a wait by 6pm, stayed on a consistent 30-40 minute wait throughout the night. No major hiccups except for the soft serve issue mentioned below. Also, noticed the ice machine running low on ice. Couldn't tell if it wasn't producing or if we were running through it. It IS that time of year where we need to make regular calls to King Daddy, so that might have been it. I'll check it in the AM to determine what the problem is.
Got off the wait around 9:30, cut down to 3 on, then as it slowed a bit (was waiting to see if we got that weird pop at 9:45 like last night) I cut down to 2 on at 10:10.
Specials?
Temp Green Beans 13
Beef Tataki 3
Shrimp Croquette 3
Shishito Peprs 14
Tsk Carp/Set 3/2
All Star 9
Smokin' Sash 11
3 Staff members that stood out (why/how):
-At dinner I had a teamwork contest to see who helped the team out the most. it was a close second but Stephanie won (Dusten was close behind though!) Stephanie was attentive to the entire restaurant all night, making water rounds
-Dusten was out and about tonight- watering other sections and helping to bus and prebus his and other sections as well. nice to see.
-Johnny kept a really great positive outlook during his slower lunch shift today. He didn't have a table for about 40 minutes after he got here, but still maintained a positive attitude.
Any VIP's in?
Lunch: Harmon and Family, Kenny & Friend, young couple that Sophia always gets He's white, she's Asian, and they are very posh looking. Got the woman to smile quite a bit today, something Sophia and I have been working on. She is a little high maintenance but I think we've got it down now.
Dinner: Baily (from Birds barbershop), Ed motorcycle single sushi bar guy, and I guess you can count Jersey and his wife ;)
Comps& Void Detail:
makani,
fnf for Naoto wanted to send a Takoyaki out to a few friends of his.
Training meal for J and Ruthy
Promo Kome Bucks as well as a NYE Kome Bucks redeemed
DNL for a glass of Rose a table didn't like
Kitchen Error comp for the sashimi lunch with the bone in it.
R&M needs?:
Were there different bulbs installed above the sushi bar (guests side)? They have been flickering a lot lately, and won't turn on unless turned on higher than usual. I remember Patrick was very specific in the type of lightbulbs we use, due to them being on dimmers and the power issues. Want to make sure we didn't change out something we shouldn't have. Though I'm sure it's just the amount of power we're now pulling for both AC units. That's probably more along the lines of what it is. Just throwing thoughts out there is all.
Something needs to be done about the soft serve recipe. I don't think it's the machine, I think it's the fact that the yuzu juice seperates too quickly from the mixture, thus settling in the heart of the machine and over freezing. Around 8pm tonight I opened the top and stirred it around. Then I pulled some softserve from it, and it was nearly completely white, as well as having an icey texture to it rather than a soft serve texture. I continued to pull and dump it back on top, and then whisk it. Eventually the machine seized up and was pushing the product out rather sporadically and not at all smooth. Eventually it started coming out looking more ivory rather than stark white- and was getting closer to soft serve texture instead of icee texture. However that whole process took me at least 20 minutes, Maybe we can try a batch with less yuzu in it? At this point it feels like we're just wasting money,.
86'd items/ need more?
I ordered more China Markers, Specials Paper, air filters for service station return, and an Iphone Mount from Amazon today.
Friday, May 15, 2015
Friday PM 5.15.15
Written By: Elizabeth
LY Dinner Sales: $6823
Projected Sales: $7281
TY Dinner Sales: $7191
+/- : -$90 PS and +5% LY
Dinner Covers: 245
Avg PPA: $29.35
For the day we finished with $9,541/ +6% LY and -$172 PS
Weather: Sunny- a welcomed change from the rain I drove through today!
Any Special events going on?: none that I know of.
Who worked?: Sophia, Lindsey, Johnny, Jason, Dusten CL. Samara/Ruthy Host/Trained Jay. Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Busy right from the start. Went on a wait around 6 and stayed on the wait until 9:15, then got in a small lull but got back on a wait at 9:45 when another 50 covers walked in between 9:45 and 10:15. It was a strange late pop that kept my 3 on very busy. Camacho, Johnny and Dusten all got a hand full of tables but did well delegating their tasks. No major ticket issues. Had a few items in both the sushi bar & kitchen hit 30 minutes, but nothing that was too out of control with the table having other food on it, guests never were impacted by the long wait. Cut Sophia and Lindsey a little after 9pm. Closed with 3 on.
Specials?
Beef Tataki 5
Peppers 9
Green Beans (tempura) 21
Shrimp & Potato Croq. 5
Tsk Set/Carp 6/8
Smokin 11
All Star 10
3 Staff members that stood out (why/how):
-Sophia was very helpful after being cut when we got the big pop. She made 2 trays of ginger/wasabi set ups, and watered tables while waiting for her last one to leave. Very helpful and productive
-Jay did a great job tonight training with Ruthy. He did take the backseat after Samara came in, but I think he will be a great addition to the team
-Samara did a geat job at the host stand- she managed the waitlist tonight and while some of her quotes were a little over, most were right on. Not bad for only having been on her own for a little over a week.
Any VIP's in?
Comps& Void Detail:
voided seaweed salad, never made
void soba salad, misring
50% server misring for a missed Tako Kara-age.
R&M needs?:
Apparently the lightbulb in the mens room blew out and also blew the fuse? (Leary?) I don't know where those lightbulbs are to replace, or where i Need to order them from.
86'd items/ need more?
LY Dinner Sales: $6823
Projected Sales: $7281
TY Dinner Sales: $7191
+/- : -$90 PS and +5% LY
Dinner Covers: 245
Avg PPA: $29.35
For the day we finished with $9,541/ +6% LY and -$172 PS
Weather: Sunny- a welcomed change from the rain I drove through today!
Any Special events going on?: none that I know of.
Who worked?: Sophia, Lindsey, Johnny, Jason, Dusten CL. Samara/Ruthy Host/Trained Jay. Sigele FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Busy right from the start. Went on a wait around 6 and stayed on the wait until 9:15, then got in a small lull but got back on a wait at 9:45 when another 50 covers walked in between 9:45 and 10:15. It was a strange late pop that kept my 3 on very busy. Camacho, Johnny and Dusten all got a hand full of tables but did well delegating their tasks. No major ticket issues. Had a few items in both the sushi bar & kitchen hit 30 minutes, but nothing that was too out of control with the table having other food on it, guests never were impacted by the long wait. Cut Sophia and Lindsey a little after 9pm. Closed with 3 on.
Specials?
Beef Tataki 5
Peppers 9
Green Beans (tempura) 21
Shrimp & Potato Croq. 5
Tsk Set/Carp 6/8
Smokin 11
All Star 10
3 Staff members that stood out (why/how):
-Sophia was very helpful after being cut when we got the big pop. She made 2 trays of ginger/wasabi set ups, and watered tables while waiting for her last one to leave. Very helpful and productive
-Jay did a great job tonight training with Ruthy. He did take the backseat after Samara came in, but I think he will be a great addition to the team
-Samara did a geat job at the host stand- she managed the waitlist tonight and while some of her quotes were a little over, most were right on. Not bad for only having been on her own for a little over a week.
Any VIP's in?
Comps& Void Detail:
voided seaweed salad, never made
void soba salad, misring
50% server misring for a missed Tako Kara-age.
R&M needs?:
Apparently the lightbulb in the mens room blew out and also blew the fuse? (Leary?) I don't know where those lightbulbs are to replace, or where i Need to order them from.
86'd items/ need more?
Friday AM Recap 5/15/15
Written By: Leary
LY Lunch Sales: $2179
Projected Sales: $2433 (-$82.10)
TY Lunch Sales: $2350.90
+/- : +$ 171.90, +8%
Lunch Covers:118
Avg PPA:$19.92
Previous Days Labor %: 16.73%
Previous Days Comps %: 4.57% Controllable: 4.73%
Weather: Drizzly and mild, mid 70s
Any Special events going on?:
Who worked?:
Mandy, Joel, Clair, Kate CL, Grace w/ J Host, Jason FR, Nate SA
Flow of Business, Cuts and Ticket Times:
It was a solid Friday lunch. pretty much full by noon, and on a wait by 1230. Stayed on a 20-25 minute wait until about 145. Closed with everyone on, and had a pizza party for lunch. Ticket times were solid, and no customer issues.
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
$10 in Kome bucks redeemed
R&M needs?:
I believe the soft serve is good to go.
86'd items/ need more?
LY Lunch Sales: $2179
Projected Sales: $2433 (-$82.10)
TY Lunch Sales: $2350.90
+/- : +$ 171.90, +8%
Lunch Covers:118
Avg PPA:$19.92
Previous Days Labor %: 16.73%
Previous Days Comps %: 4.57% Controllable: 4.73%
Weather: Drizzly and mild, mid 70s
Any Special events going on?:
Who worked?:
Mandy, Joel, Clair, Kate CL, Grace w/ J Host, Jason FR, Nate SA
Flow of Business, Cuts and Ticket Times:
It was a solid Friday lunch. pretty much full by noon, and on a wait by 1230. Stayed on a 20-25 minute wait until about 145. Closed with everyone on, and had a pizza party for lunch. Ticket times were solid, and no customer issues.
3 Staff members that stood out (why/how):
Any VIP's in?
Comps& Void Detail:
$10 in Kome bucks redeemed
R&M needs?:
I believe the soft serve is good to go.
86'd items/ need more?
Thursday, May 14, 2015
Thursday Recap 5/14/15
Written By: Leary
LY Lunch Sales: $1953
Projected Sales: $1989 (-$233.30)
TY Lunch Sales: $1755.70
+/- : -$197.30, -10%
Lunch Covers: 103
Avg PPA: $17.05
LY Dinner Sales: $4638
Projected Sales: $5040 (-$771.80)
TY Dinner Sales: $4268.20
+/- : -$369.80, -8%
Dinner Covers:
Avg PPA:
Previous Days Labor %: 16.15%
Previous Days Comps %: 3.95% Controllable: 9.14 %
Weather: Rainy and cloudy in the morning, Sunny, muggy, and in the 80s by the afternoon
Muggy evening, upper 70s
Any Special events going on?:
Who worked?:
Lunch: Lindsey, Sayo, Joel, Jason Cl, Nate SA, Junko H, Jason FR
Dinner: Sayo, Lindsey, Kate, Sophia, Dusten CL, Samara H, Hiroe FR, Nate SA
Flow of Business, Cuts and Ticket Times:
Pretty mellow, but steady lunch. Had a little pop around 1230, and all but 2 seats at the sushi bar were filled. Thinned out by 1, and I went 2 on. Had our usual 120-140 pop, but it was just a handful of tables. Closed 2 on. Ticket times were solid. No customer issues.
Dinner was a much slower pace than last night. It was a pretty calm flow throughout the shift. Slowly built up to wait by around 7, and got up to a 30 minute wait around 8. Came off the wait by 845. 3 on at 845, 2 on at 925, and cut the host at 940. Lots of happy customers. All the food coming out looked really tonight. Ticket times were good. No customer issues.
Specials?
Bf Tataki- 4
Temp Green Beans- 7
Shishito Peppers- 11
T Set- 13
T Carp- 4
All Star- 12
3 Staff members that stood out (why/how):
-Samara is awesome at the host stand. Handled the host stand tonight solo with ease.
-Sophia always has a good attitude and willing to help.
-Sayo talks so much. I'm not trying to be rude, but her talking at times interferes with operations when its busy. Working on a way to phrase it to so it doesn't hurt her feelings.
Any VIP's in?
Kayo & Family
Manager from Ramen Tatsu ya
Comps& Void Detail:
Takowasa DNL
FNF for Manger of Ramen Tatsu ya
A handful of owner comps for pieces that Take' sent out to tables
Owner Comp for Kayo & Family
R&M needs?:
Lane never made it out today. Hopefully they show up tomorrow. Dusten showed me where he adjusted it. I tried tweaking it throughout the shift, but couldn't quite get it. I will continue to tweak tomorrow morning.
86'd items/ need more?
LY Lunch Sales: $1953
Projected Sales: $1989 (-$233.30)
TY Lunch Sales: $1755.70
+/- : -$197.30, -10%
Lunch Covers: 103
Avg PPA: $17.05
LY Dinner Sales: $4638
Projected Sales: $5040 (-$771.80)
TY Dinner Sales: $4268.20
+/- : -$369.80, -8%
Dinner Covers:
Avg PPA:
Previous Days Labor %: 16.15%
Previous Days Comps %: 3.95% Controllable: 9.14 %
Weather: Rainy and cloudy in the morning, Sunny, muggy, and in the 80s by the afternoon
Muggy evening, upper 70s
Any Special events going on?:
Who worked?:
Lunch: Lindsey, Sayo, Joel, Jason Cl, Nate SA, Junko H, Jason FR
Dinner: Sayo, Lindsey, Kate, Sophia, Dusten CL, Samara H, Hiroe FR, Nate SA
Flow of Business, Cuts and Ticket Times:
Pretty mellow, but steady lunch. Had a little pop around 1230, and all but 2 seats at the sushi bar were filled. Thinned out by 1, and I went 2 on. Had our usual 120-140 pop, but it was just a handful of tables. Closed 2 on. Ticket times were solid. No customer issues.
Dinner was a much slower pace than last night. It was a pretty calm flow throughout the shift. Slowly built up to wait by around 7, and got up to a 30 minute wait around 8. Came off the wait by 845. 3 on at 845, 2 on at 925, and cut the host at 940. Lots of happy customers. All the food coming out looked really tonight. Ticket times were good. No customer issues.
Specials?
Bf Tataki- 4
Temp Green Beans- 7
Shishito Peppers- 11
T Set- 13
T Carp- 4
All Star- 12
3 Staff members that stood out (why/how):
-Samara is awesome at the host stand. Handled the host stand tonight solo with ease.
-Sophia always has a good attitude and willing to help.
-Sayo talks so much. I'm not trying to be rude, but her talking at times interferes with operations when its busy. Working on a way to phrase it to so it doesn't hurt her feelings.
Any VIP's in?
Kayo & Family
Manager from Ramen Tatsu ya
Comps& Void Detail:
Takowasa DNL
FNF for Manger of Ramen Tatsu ya
A handful of owner comps for pieces that Take' sent out to tables
Owner Comp for Kayo & Family
R&M needs?:
Lane never made it out today. Hopefully they show up tomorrow. Dusten showed me where he adjusted it. I tried tweaking it throughout the shift, but couldn't quite get it. I will continue to tweak tomorrow morning.
86'd items/ need more?
Wednesday, May 13, 2015
Wednesday Recap 5/13/15
Written By: Leary
LY Dinner Sales: $4878
Projected Sales: $4788 (+$1825.90)
TY Dinner Sales: $6613.90
+/- : +$1735.90, +36%
Dinner Covers: 223
Avg PPA: $29.66
Weather: A little drizzle here or there, mid to low 70s
Any Special events going on?:
Who worked?:
Sayo, Clair, Naoto, Miho, Sophia Cl, Kaori SA, Hiroe FR, Grace Training J at the host stand
Flow of Business, Cuts and Ticket Times:
It was a really busy Wednesday night. Had a pretty decent happy hour pop. We were on a wait by 630. Got up to a 45 minute wait by 8, and stayed on a wait until around 915. Spent a solid hour cocktailing during the bulk of the wait. Lots of new faces tonight. Had a couple of customers send items back. Kara age sent back, because they didn't like the taste. Tako Yaki sent back because they said it was too mushy. Not sure what they were expecting. Sayo had a few misrings during the shift as well. We were able to get the correct items out quickly so guests were happy. Went 1 on at 940. Ticket times were good considering the level of business.
Specials?
Beef Tataki- 7
Temp Green Beans- 11
Shishito Peppers- 15
All Star- 24
Smoking Sashimi- 7
T Set- 7
3 Staff members that stood out (why/how):
-Sayo seemed a little unfocused tonight, but she did have high sales and a couple big tops back to back.
-Kaori struggled a little with the level of volume.
-Hiroe did a great job handling the business
Any VIP's in?
Comps& Void Detail:
Shrimp Ebi Server Misring
Kome Salad Server Misring
Sunomono Server Misring
Takoyaki DNL
Chk Kara Age DNL
R&M needs?:
Soft serve is a little too soft now. I will call Lane again tomorrow morning.
86'd items/ need more?
LY Dinner Sales: $4878
Projected Sales: $4788 (+$1825.90)
TY Dinner Sales: $6613.90
+/- : +$1735.90, +36%
Dinner Covers: 223
Avg PPA: $29.66
Weather: A little drizzle here or there, mid to low 70s
Any Special events going on?:
Who worked?:
Sayo, Clair, Naoto, Miho, Sophia Cl, Kaori SA, Hiroe FR, Grace Training J at the host stand
Flow of Business, Cuts and Ticket Times:
It was a really busy Wednesday night. Had a pretty decent happy hour pop. We were on a wait by 630. Got up to a 45 minute wait by 8, and stayed on a wait until around 915. Spent a solid hour cocktailing during the bulk of the wait. Lots of new faces tonight. Had a couple of customers send items back. Kara age sent back, because they didn't like the taste. Tako Yaki sent back because they said it was too mushy. Not sure what they were expecting. Sayo had a few misrings during the shift as well. We were able to get the correct items out quickly so guests were happy. Went 1 on at 940. Ticket times were good considering the level of business.
Specials?
Beef Tataki- 7
Temp Green Beans- 11
Shishito Peppers- 15
All Star- 24
Smoking Sashimi- 7
T Set- 7
3 Staff members that stood out (why/how):
-Sayo seemed a little unfocused tonight, but she did have high sales and a couple big tops back to back.
-Kaori struggled a little with the level of volume.
-Hiroe did a great job handling the business
Any VIP's in?
Comps& Void Detail:
Shrimp Ebi Server Misring
Kome Salad Server Misring
Sunomono Server Misring
Takoyaki DNL
Chk Kara Age DNL
R&M needs?:
Soft serve is a little too soft now. I will call Lane again tomorrow morning.
86'd items/ need more?
5/13/15 Wednesday AM recap
Written By: Dusten
LY Lunch Sales:1577
Projected Sales:1660
TY Lunch Sales:1051
+/- :-609 under projected and down 33% from LY
Lunch Covers:61
Avg PPA:17.23
Weather: rain rain and more rain
Any Special events going on?:
Who worked?: Clair, Sayo, Lindsey, Johnny, Jason SA, Sigele FR and Junko host.
Flow of Business, Cuts and Ticket Times: Very slow lunch. Rain likely kept most people away.I cut Clair at 12:45, Sayo at 1:10pm. Slight pop during the last 30 minutes of service. Lindsey cut at 1:45pm.
Specials?
3 Staff members that stood out (why/how):
Any VIP's in? Tara and Kelvin, another table or two of familiar faces.
Comps& Void Detail:
R&M needs?:
Maybe this doesn't go in this section, but I think it is worth mentioning there have been some downright slanderous yelp reviews posted in the last couple of days. Not that these people don't mostly reveal themselves to be mostly vacuous, but it is still somewhat amazing that they would go to such unnecessary lengths to prove next to nothing. Also one mentions bleach again.
Lane equipment guy came out and adjusted the internal viscosity thermometer He said it was set about 3/4 of the way up. It is now set at 1/4. Also he mentioned the need to periodically whisk the mixture in the top. The yuzu juice in particular seems susceptible to freezin before the mix, and it separates from the mix in a matter of a few short minutes... especially when we're not selling it.
86'd items/ need more?
LY Lunch Sales:1577
Projected Sales:1660
TY Lunch Sales:1051
+/- :-609 under projected and down 33% from LY
Lunch Covers:61
Avg PPA:17.23
Weather: rain rain and more rain
Any Special events going on?:
Who worked?: Clair, Sayo, Lindsey, Johnny, Jason SA, Sigele FR and Junko host.
Flow of Business, Cuts and Ticket Times: Very slow lunch. Rain likely kept most people away.I cut Clair at 12:45, Sayo at 1:10pm. Slight pop during the last 30 minutes of service. Lindsey cut at 1:45pm.
Specials?
3 Staff members that stood out (why/how):
Any VIP's in? Tara and Kelvin, another table or two of familiar faces.
Comps& Void Detail:
R&M needs?:
Maybe this doesn't go in this section, but I think it is worth mentioning there have been some downright slanderous yelp reviews posted in the last couple of days. Not that these people don't mostly reveal themselves to be mostly vacuous, but it is still somewhat amazing that they would go to such unnecessary lengths to prove next to nothing. Also one mentions bleach again.
Lane equipment guy came out and adjusted the internal viscosity thermometer He said it was set about 3/4 of the way up. It is now set at 1/4. Also he mentioned the need to periodically whisk the mixture in the top. The yuzu juice in particular seems susceptible to freezin before the mix, and it separates from the mix in a matter of a few short minutes... especially when we're not selling it.
86'd items/ need more?
Tuesday Recap 5/12/15
Written By: Leary
LY Lunch Sales: $1857
Projected Sales: $1918 (+$123)
TY Lunch Sales: $2041
+/- : +$184, +10%
Lunch Covers: 105
Avg PPA: $19.44
LY Dinner Sales: $4385
Projected Sales: $4671 (-$573.90)
TY Dinner Sales: $4097.10
+/- : -$287.90, -7%
Dinner Covers: 158
Avg PPA: $25.93
Previous Days Labor %: 11.19%
Previous Days Comps %: 4.13% Controllable: 2.25%
Weather: low 70s and rainy on and off throughout the day
Any Special events going on?:
Who worked?: I sent Lindsey home for the day. A good friend of hers died suddenly yesterday, and I thought it best for her to take the day off.
Lunch: Krystin, Mandy, Clair Cl, Nate SA, Junko H, Sigele FR
Dinner: Krystin, Mandy, Jason, Kate Cl, Nate H, Sigele FR, Saki SA
Flow of Business, Cuts and Ticket Times:
Lunch was strange. Started off like a normal slow Tuesday. Mostly full around noon, and started dying off around 1230. I cut Krystin at 115 since she had to back around 4. Of course it started to fill up. Everyone came in all at once around 120. Probably about 50+ covers in 25 minutes. Krystin ended up taking some more tables. Sushi bar and Kitchen got hit with a pretty big wave all at once. Had several 25+ minute tickets, but luckily customers saw how busy everyone was and were very patient/understanding. Brought out a couple complimentary ice creams for the couple tables that waited the longest. Despite the hectic surge at the end everyone in the Kitchen & Sushi Bar did a great job pushing through it, and no customer issues arouse.
Dinner was a lot of little pops. Strange flow, but we were fine with 4 on. Had a few tables on the wait here or there. Stayed steady throughout the night until the last 20 minutes. Went 3 on at 845, 2 on at 920. Ticket times were good besides the botan ebi ticket. No customer issues.
Specials?
Beef Tataki- 7
Tempura Green Beans- 15
Smoking Sashimi- 6
Tsukiji Carpaccio- 1
All Star- 5
3 Staff members that stood out (why/how):
-Sigele did a fantastic job during the rush at lunch. Extremely organized and on point.
-Saki is so awesome. Such a great worker, and sweet person. I'm really going to miss her.
-Krystin had a great attitude, and was such a team player today. She happily worked long and tough double so Lindsey could go home. Was probably the most productive, and helpful server throughout the day.
Any VIP's in?
Rachel & Leslie
Sweet older couple that always comes in here
Comps& Void Detail:
Comped 2 Botan Ebi that took 35 minutes to hit the table. The couple are regulars and wanted to cancel as they were ready. I brought them out with the check, apologized for the delay, and told them to please enjoy them on us. They were extremely appreciative.
Comped a croquette Server Misring
R&M needs?:
Called Lane to check the soft serve. They came out, but we didn't have any soft serve to test the machine. I guess maybe the batch last night got thrown out. We couldn't find it any where. Jersey is getting some more from restaurant depot tomorrow morning. Left a note for Dusten to call them in the morning.
Ice machine was fixed today. It has a temporary part to get the compressor working, and it's producing, but they will be back to install the permanent part when they receive it.
Received the light bulbs. I will install them during the break tomorrow.
86'd items/ need more?
LY Lunch Sales: $1857
Projected Sales: $1918 (+$123)
TY Lunch Sales: $2041
+/- : +$184, +10%
Lunch Covers: 105
Avg PPA: $19.44
LY Dinner Sales: $4385
Projected Sales: $4671 (-$573.90)
TY Dinner Sales: $4097.10
+/- : -$287.90, -7%
Dinner Covers: 158
Avg PPA: $25.93
Previous Days Labor %: 11.19%
Previous Days Comps %: 4.13% Controllable: 2.25%
Weather: low 70s and rainy on and off throughout the day
Any Special events going on?:
Who worked?: I sent Lindsey home for the day. A good friend of hers died suddenly yesterday, and I thought it best for her to take the day off.
Lunch: Krystin, Mandy, Clair Cl, Nate SA, Junko H, Sigele FR
Dinner: Krystin, Mandy, Jason, Kate Cl, Nate H, Sigele FR, Saki SA
Flow of Business, Cuts and Ticket Times:
Lunch was strange. Started off like a normal slow Tuesday. Mostly full around noon, and started dying off around 1230. I cut Krystin at 115 since she had to back around 4. Of course it started to fill up. Everyone came in all at once around 120. Probably about 50+ covers in 25 minutes. Krystin ended up taking some more tables. Sushi bar and Kitchen got hit with a pretty big wave all at once. Had several 25+ minute tickets, but luckily customers saw how busy everyone was and were very patient/understanding. Brought out a couple complimentary ice creams for the couple tables that waited the longest. Despite the hectic surge at the end everyone in the Kitchen & Sushi Bar did a great job pushing through it, and no customer issues arouse.
Dinner was a lot of little pops. Strange flow, but we were fine with 4 on. Had a few tables on the wait here or there. Stayed steady throughout the night until the last 20 minutes. Went 3 on at 845, 2 on at 920. Ticket times were good besides the botan ebi ticket. No customer issues.
Specials?
Beef Tataki- 7
Tempura Green Beans- 15
Smoking Sashimi- 6
Tsukiji Carpaccio- 1
All Star- 5
3 Staff members that stood out (why/how):
-Sigele did a fantastic job during the rush at lunch. Extremely organized and on point.
-Saki is so awesome. Such a great worker, and sweet person. I'm really going to miss her.
-Krystin had a great attitude, and was such a team player today. She happily worked long and tough double so Lindsey could go home. Was probably the most productive, and helpful server throughout the day.
Any VIP's in?
Rachel & Leslie
Sweet older couple that always comes in here
Comps& Void Detail:
Comped 2 Botan Ebi that took 35 minutes to hit the table. The couple are regulars and wanted to cancel as they were ready. I brought them out with the check, apologized for the delay, and told them to please enjoy them on us. They were extremely appreciative.
Comped a croquette Server Misring
R&M needs?:
Called Lane to check the soft serve. They came out, but we didn't have any soft serve to test the machine. I guess maybe the batch last night got thrown out. We couldn't find it any where. Jersey is getting some more from restaurant depot tomorrow morning. Left a note for Dusten to call them in the morning.
Ice machine was fixed today. It has a temporary part to get the compressor working, and it's producing, but they will be back to install the permanent part when they receive it.
Received the light bulbs. I will install them during the break tomorrow.
86'd items/ need more?
Monday, May 11, 2015
Monday PM 5.11.15
Written By: Elizabeth
LY Dinner Sales: $4446
Projected Sales: $4536
TY Dinner Sales: $5013
+/- : +13% LY and +$330 PS
Dinner Covers: 190
Avg PPA: $26.38
For the day we finished with 12% over LY and $342 over PS!
(I already entered in todays cater2me catering amount, so when entering in the #s for tomorrow, just add that in)
Weather: Sunny after the rain and cooler. 70s
Any Special events going on?: Day after Mothers Day/Levitation Fest
Who worked?: Clair, Krystin, Amanda, Kate, Camacho CL. Kaori SA, Hiroe FR, Josh Host
Flow of Business, Cuts and Ticket Times:
Leary was here for Happy Hour while I did the catering delivery. I didn't get back until after 6pm due to the lengthy set up. The rest of the night was busy. We went on a wait around 6:45 and didn't come off the wait until 9:45. At the height of the wait we were quoting 30-45. Everyone seemed chill and happy, except maybe A8 (before they were sat) They were quoted 35-45 and waited 39 minutes. The only reason I mention this is because right before we sat them the lady grabbed my business card from the shelf and had it sitting out on her table while she ate with 2 younger people. I went over a few times asking if their food was good, just like I do with other tables, and she never answered, just the younger folk. So we'll see what comes of it. Clair said she was very direct, so maybe that's just how she is.
Also, at A1 tonight was 2 young looking maybe frat dudes. The one guy's name was Leland. Clair said they come in and eat like ballers and leave bad tips. Well, true to form, they ordered $60 worth of stuff, split the check. The one guy (not Lealand) left $4 and Leland left $0. I wish I could think of a better description for them, but I guess just be aware.
I messed up an okonomiyaki tonight for sushi bar meal. I rang in tonpaiyaki instead. I'm sorry. I will write down orders from now on so nothing gets missed.
Specials?
3 Staff members that stood out (why/how):
-Camacho is like a duck on a pond when working sushi bar. He just floats around taking care of business. Great job, and great service
-Josh struggled at the host stand tonight, so I was up there for a lot of the evening...not that this comment is of any importance.
-Krystin was super teamplayer today, helping out in other sections. Her 8pm reso was a no show, so she had a lot of downtime to help out. Great work!
Any VIP's in?
Comps& Void Detail:
Not a lot of SIN tonight. Chris Janes, a server from my Highball days was in, gave him the FNF, and also Krystin's friend from....I forget where.
R&M needs?:
Leary, can you please call Lane in the morning about our softserve machine. Earlier in the night, it froze up then I turned it off for a while and let it defrost, and after I turned it back on it didn't freeze for about an hour, then at 9:45 when I check it, it froze over again and nothing was coming out. There is definitely something wrong with it, and that's just the 2nd time the mix has run through. Also, please disassemble the machine Tuesday night after close or Wednesday morning before open (which might be easier) and clean thoroughly. Shouldn't take too long. If you aren't sure how to do it you can wait until I get back and we can do a tutorial on Friday. But we need to start incorporating that task into the daily duties. Maybe Wednesday AM? Since it starts clean it might be easier to open it up and detail it that way. Less mess too.
86'd items/ need more?
LY Dinner Sales: $4446
Projected Sales: $4536
TY Dinner Sales: $5013
+/- : +13% LY and +$330 PS
Dinner Covers: 190
Avg PPA: $26.38
For the day we finished with 12% over LY and $342 over PS!
(I already entered in todays cater2me catering amount, so when entering in the #s for tomorrow, just add that in)
Weather: Sunny after the rain and cooler. 70s
Any Special events going on?: Day after Mothers Day/Levitation Fest
Who worked?: Clair, Krystin, Amanda, Kate, Camacho CL. Kaori SA, Hiroe FR, Josh Host
Flow of Business, Cuts and Ticket Times:
Leary was here for Happy Hour while I did the catering delivery. I didn't get back until after 6pm due to the lengthy set up. The rest of the night was busy. We went on a wait around 6:45 and didn't come off the wait until 9:45. At the height of the wait we were quoting 30-45. Everyone seemed chill and happy, except maybe A8 (before they were sat) They were quoted 35-45 and waited 39 minutes. The only reason I mention this is because right before we sat them the lady grabbed my business card from the shelf and had it sitting out on her table while she ate with 2 younger people. I went over a few times asking if their food was good, just like I do with other tables, and she never answered, just the younger folk. So we'll see what comes of it. Clair said she was very direct, so maybe that's just how she is.
Also, at A1 tonight was 2 young looking maybe frat dudes. The one guy's name was Leland. Clair said they come in and eat like ballers and leave bad tips. Well, true to form, they ordered $60 worth of stuff, split the check. The one guy (not Lealand) left $4 and Leland left $0. I wish I could think of a better description for them, but I guess just be aware.
I messed up an okonomiyaki tonight for sushi bar meal. I rang in tonpaiyaki instead. I'm sorry. I will write down orders from now on so nothing gets missed.
Specials?
3 Staff members that stood out (why/how):
-Camacho is like a duck on a pond when working sushi bar. He just floats around taking care of business. Great job, and great service
-Josh struggled at the host stand tonight, so I was up there for a lot of the evening...not that this comment is of any importance.
-Krystin was super teamplayer today, helping out in other sections. Her 8pm reso was a no show, so she had a lot of downtime to help out. Great work!
Any VIP's in?
Comps& Void Detail:
Not a lot of SIN tonight. Chris Janes, a server from my Highball days was in, gave him the FNF, and also Krystin's friend from....I forget where.
R&M needs?:
Leary, can you please call Lane in the morning about our softserve machine. Earlier in the night, it froze up then I turned it off for a while and let it defrost, and after I turned it back on it didn't freeze for about an hour, then at 9:45 when I check it, it froze over again and nothing was coming out. There is definitely something wrong with it, and that's just the 2nd time the mix has run through. Also, please disassemble the machine Tuesday night after close or Wednesday morning before open (which might be easier) and clean thoroughly. Shouldn't take too long. If you aren't sure how to do it you can wait until I get back and we can do a tutorial on Friday. But we need to start incorporating that task into the daily duties. Maybe Wednesday AM? Since it starts clean it might be easier to open it up and detail it that way. Less mess too.
86'd items/ need more?
Monday Recap PM 5/11/15
Written By: Leary
LY Lunch Sales: $1725
Projected Sales: $1904 (+$12.55)
TY Lunch Sales: $1916.55
+/- : +$191.55, + 11%
Lunch Covers: 108
Avg PPA: $17.75
Previous Days Labor %: 18%
Previous Days Comps %: 3% Controllable: 23.55%
Weather: Hard Rain in the morning. Started to let up around 2, and became muggy. High 70s
Any Special events going on?: Monday after Levitation fest
Who worked?:
Mandy, Krystin, Kate, Johnny
Flow of Business, Cuts and Ticket Times:
It was mellow start with a steady finish. It was a slow trickle for the first hour, but we were full except for a couple of seats at the sushi bar by 12. It started to clear out around 1230 so I went 3 on. Started to pick up a little after 1. Stayed mostly full, and steady until 145. Closed 3 on. Ticket times were good, and no customer issues.
Specials?
3 Staff members that stood out (why/how):
Any VIP's in?
Kayo, Take's Mother and grandparents.
Comps& Void Detail:
Owner Comp
R&M needs?:
ice machine still on the fritz
86'd items/ need more?
LY Lunch Sales: $1725
Projected Sales: $1904 (+$12.55)
TY Lunch Sales: $1916.55
+/- : +$191.55, + 11%
Lunch Covers: 108
Avg PPA: $17.75
Previous Days Labor %: 18%
Previous Days Comps %: 3% Controllable: 23.55%
Weather: Hard Rain in the morning. Started to let up around 2, and became muggy. High 70s
Any Special events going on?: Monday after Levitation fest
Who worked?:
Mandy, Krystin, Kate, Johnny
Flow of Business, Cuts and Ticket Times:
It was mellow start with a steady finish. It was a slow trickle for the first hour, but we were full except for a couple of seats at the sushi bar by 12. It started to clear out around 1230 so I went 3 on. Started to pick up a little after 1. Stayed mostly full, and steady until 145. Closed 3 on. Ticket times were good, and no customer issues.
Specials?
3 Staff members that stood out (why/how):
Any VIP's in?
Kayo, Take's Mother and grandparents.
Comps& Void Detail:
Owner Comp
R&M needs?:
ice machine still on the fritz
86'd items/ need more?
Sunday, May 10, 2015
Sunday 5/10/15 PM
Written By: Dusten
LY Dinner Sales: 5218
Projected Sales: 5516
TY Dinner Sales:4992
+/- : -5% from LY and down $524 from projected
Dinner Covers: 190
Avg PPA: 26.27
Weather: partly cloudy, muggy and warm
Any Special events going on?: Momma's Day
Who worked?: Clair, Krystin, Sayo, Joel, Kate CL, Jason SA, Hiroe FR and Josh hosting.
Flow of Business, Cuts and Ticket Times: 36 covers at open. Went on wait maybe around 7pm and off at 8pm, back on at 8:30 and off again at 9:15. I cut Sayo and Krystin then, Clair cut at 9:30 and just Kate at 9:45pm. Pretty steady but nothing crazy for the servers. I feel like there were a few people who didn't weant to wait for a table. Maybe Josh was overquating times, but I just don't think people were feeling very patient... at least those that left.
Specials? 6x beef tataki, 13 green bean tempura, 11 all star nigiri, 7 tsukiji set, 4 tsukiji carpaccio
3 Staff members that stood out (why/how):
-Josh did really well today. He did have a frantic energy but I think it was well earned. He was making drinks and calling tables and getting pulled from all directions. I stepped in and helped with making drinks, grabbing menus, chopsticks and all. I'm sure there was no one else available to help out, but on holiday's it may be worth considering having more than one host, or maybe a cocktail server? Josh made the servers a lot of money moving booze for them today.
-Kate was off today. She was back to the habit of asking me to do really simple things that she had plenty of time to do, or asking for things in a very difficult way. She asked me to discount 2 zato pieces on an individual ticket. I've told her and others plenty of times to ring in those things on a separate, blank ticket and I can discount them. Another time right after she dropped off a check, with half of the sushi bar open, asked me to keep an i\eye out for them to put a card out to close them out for her. I saw her getting frustrated a few times, but couldn't understand why. She finally pulled it together towards the end and closed strong.
-Everyone else did very well. No guest complaints or even really any issues of any kind. I grew up hearing horror stories of Mother's Day in restaurants from family and friends of family, so I expected a storm of craziness. Not so much.
Any VIP's in? Kindo-san, Old John (from now on I want to call him OJ. "Old John" just doesnt sound nice. Kaori and her husband with friends. The hippy couple with the litter of girls and new baby boy. There was a woman that came in once before with her husband on her birthday. Apparently that fantastic dude left her here because he wanted to eat somewhere else. Camacho took care of her and made her day very special. This time she came in with her son, who was perfectly pleasant and they had a great time.
Comps& Void Detail: only one comp! DNL for midnight sun. Krystin won both contests I ran. One for white wine sales and the other for being an all around helper elsewhere.... bussing and watering and assisting Josh. She was everywhere.
Also for his trouble and great effort I extended $15 Kome bucks towards Josh's meal.
Employee day off for Kaori.
R&M needs?: The men's bathroom sink clogged tonight. May want to keep an eye on that.
86'd items/ need more? Ice cream cones. Asahi kegs.
LY Dinner Sales: 5218
Projected Sales: 5516
TY Dinner Sales:4992
+/- : -5% from LY and down $524 from projected
Dinner Covers: 190
Avg PPA: 26.27
Weather: partly cloudy, muggy and warm
Any Special events going on?: Momma's Day
Who worked?: Clair, Krystin, Sayo, Joel, Kate CL, Jason SA, Hiroe FR and Josh hosting.
Flow of Business, Cuts and Ticket Times: 36 covers at open. Went on wait maybe around 7pm and off at 8pm, back on at 8:30 and off again at 9:15. I cut Sayo and Krystin then, Clair cut at 9:30 and just Kate at 9:45pm. Pretty steady but nothing crazy for the servers. I feel like there were a few people who didn't weant to wait for a table. Maybe Josh was overquating times, but I just don't think people were feeling very patient... at least those that left.
Specials? 6x beef tataki, 13 green bean tempura, 11 all star nigiri, 7 tsukiji set, 4 tsukiji carpaccio
3 Staff members that stood out (why/how):
-Josh did really well today. He did have a frantic energy but I think it was well earned. He was making drinks and calling tables and getting pulled from all directions. I stepped in and helped with making drinks, grabbing menus, chopsticks and all. I'm sure there was no one else available to help out, but on holiday's it may be worth considering having more than one host, or maybe a cocktail server? Josh made the servers a lot of money moving booze for them today.
-Kate was off today. She was back to the habit of asking me to do really simple things that she had plenty of time to do, or asking for things in a very difficult way. She asked me to discount 2 zato pieces on an individual ticket. I've told her and others plenty of times to ring in those things on a separate, blank ticket and I can discount them. Another time right after she dropped off a check, with half of the sushi bar open, asked me to keep an i\eye out for them to put a card out to close them out for her. I saw her getting frustrated a few times, but couldn't understand why. She finally pulled it together towards the end and closed strong.
-Everyone else did very well. No guest complaints or even really any issues of any kind. I grew up hearing horror stories of Mother's Day in restaurants from family and friends of family, so I expected a storm of craziness. Not so much.
Any VIP's in? Kindo-san, Old John (from now on I want to call him OJ. "Old John" just doesnt sound nice. Kaori and her husband with friends. The hippy couple with the litter of girls and new baby boy. There was a woman that came in once before with her husband on her birthday. Apparently that fantastic dude left her here because he wanted to eat somewhere else. Camacho took care of her and made her day very special. This time she came in with her son, who was perfectly pleasant and they had a great time.
Comps& Void Detail: only one comp! DNL for midnight sun. Krystin won both contests I ran. One for white wine sales and the other for being an all around helper elsewhere.... bussing and watering and assisting Josh. She was everywhere.
Also for his trouble and great effort I extended $15 Kome bucks towards Josh's meal.
Employee day off for Kaori.
R&M needs?: The men's bathroom sink clogged tonight. May want to keep an eye on that.
86'd items/ need more? Ice cream cones. Asahi kegs.
Sunday AM 5.10.15 (Mothers Day)
Written By: Elizabeth
LY Lunch Sales: $2484
Projected Sales: $2581
TY Lunch Sales: $2539
+/- : +2% LY and just $42 shy of PS
Lunch Covers: 142
Avg PPA: $17.88
Previous Days Labor %: 16%
Previous Days Comps %: 3%, with 15.41% ctl. (had a recovery Kome Bucks, an then a server misring from Miho for $12)
Weather: Sunny and warm- 80s
Any Special events going on?: Mothers Day
Who worked?: Sayo, Krystin, Mandy, Alex CL. Jason SA, Ruthy FR, Samara Host
Flow of Business, Cuts and Ticket Times:
Wish I could say it all went smoothly.
The day started with a broken ice machine. Not producing at all. I ordered ice but it didn't show up until nearly 3pm. I called Austin Industrial and the repair guy came out around 1:30, then ended up taking a piece out of it telling me it was broken, he was going to check the repair shop for the piece, but it's an old and rare piece so they may not have it. If they didn't have it he was going to have to wait until tomorrow and fix it in the morning. FYI for dinner shift. Get your order in before 8pm if you need ice.
Upon opening the door we sat 10 tables consecutively. Four 5 tops in the bunch, only 2 two tops, and the rest were 4 tops. The kitchen got hammered real hard. I stepped back there and expo'd for the first hour, trying to get those guys on track, but tickets came up incomplete more times than not, and for some reason in the very beginning tickets that were rung in 10 minutes later were going out first. So it took that whole hour to get them back on track. Then had a ticket for A6 that was at the very end of the rail not get pushed up and thus got missed. It was a five top: tonkotsu ramen, udon, katsu don (i think) and two beef currys. The beef curry was frozen still so it took a while longer to get that ticket out. I had Mandy ring in any roll on the fly, to get them some food to munch on, so I comp'd that to long ticket itme and then I took 25% off their entire check (recovery). They were college aged kids and seemed okay and pretty understanding, but it probably took a good 45 minutes for their food to come out in the end. Potentially might get a Yelp about it.
I spent a lot of time expo'ing on the line today- and it was great to see servers coming back to the kitchen asking if I needed a runner. I mean, Alex, Krystin, Sayo & Mandy all were rotating coming back and asking me if I needed a runner. They were all great team players, and keeping me informed of the FOH while I was back there.
Hector seemed to really struggle and stay focused while working fry. Daniel was definitely a good bridge between him and the station, but Hector just couldn't keep up, plain and simple, during that first rush. He seemed very overwhelmed.
After about 1pm the kitchen got their wheels back on and were on the right track. The rest of the afternoon seemed to proceed on with few issues.
Krystin got a note from her B7- apparently the girl goes to school with Kenta. The note read:
"Hello! This was our first time and Krystin P was our server. She was great and very helpful to explain any of our questions! We really like everything :) Thank you!"
Verbatim. Very sweet.
By 2pm it was finally slowing down so I cut down to 3, then cut to 2 on by 2:15. Had a 6 top walk in at 2:57pm.
Samara is owed a training meal still. She ordered one today (sushi lunch) but never received it before she left, and since I ordered pizza we didn't think it was going to be made. She said she might just come in on her day off to eat, so whoever the manager on duty is that day, please comp her meal to training.
Specials?
3 Staff members that stood out (why/how):
Mentioned above- everyone chipped in and helped out today. Samara did really well holding it down on her own on a very busy Sunday.
Any VIP's in?
Phil and Phyllis,
Comps& Void Detail:
Long Ticket time from kitchen so sent a Spooky roll for A6
Recovery 25%
FNF for 4 pieces of Pork Belly for Phil and Phyllis
R&M needs?:
Ice machine.....
86'd items/ need more?
text about Chopsticks already. Kayo will bring more bamboo choppies tomorrow.
LY Lunch Sales: $2484
Projected Sales: $2581
TY Lunch Sales: $2539
+/- : +2% LY and just $42 shy of PS
Lunch Covers: 142
Avg PPA: $17.88
Previous Days Labor %: 16%
Previous Days Comps %: 3%, with 15.41% ctl. (had a recovery Kome Bucks, an then a server misring from Miho for $12)
Weather: Sunny and warm- 80s
Any Special events going on?: Mothers Day
Who worked?: Sayo, Krystin, Mandy, Alex CL. Jason SA, Ruthy FR, Samara Host
Flow of Business, Cuts and Ticket Times:
Wish I could say it all went smoothly.
The day started with a broken ice machine. Not producing at all. I ordered ice but it didn't show up until nearly 3pm. I called Austin Industrial and the repair guy came out around 1:30, then ended up taking a piece out of it telling me it was broken, he was going to check the repair shop for the piece, but it's an old and rare piece so they may not have it. If they didn't have it he was going to have to wait until tomorrow and fix it in the morning. FYI for dinner shift. Get your order in before 8pm if you need ice.
Upon opening the door we sat 10 tables consecutively. Four 5 tops in the bunch, only 2 two tops, and the rest were 4 tops. The kitchen got hammered real hard. I stepped back there and expo'd for the first hour, trying to get those guys on track, but tickets came up incomplete more times than not, and for some reason in the very beginning tickets that were rung in 10 minutes later were going out first. So it took that whole hour to get them back on track. Then had a ticket for A6 that was at the very end of the rail not get pushed up and thus got missed. It was a five top: tonkotsu ramen, udon, katsu don (i think) and two beef currys. The beef curry was frozen still so it took a while longer to get that ticket out. I had Mandy ring in any roll on the fly, to get them some food to munch on, so I comp'd that to long ticket itme and then I took 25% off their entire check (recovery). They were college aged kids and seemed okay and pretty understanding, but it probably took a good 45 minutes for their food to come out in the end. Potentially might get a Yelp about it.
I spent a lot of time expo'ing on the line today- and it was great to see servers coming back to the kitchen asking if I needed a runner. I mean, Alex, Krystin, Sayo & Mandy all were rotating coming back and asking me if I needed a runner. They were all great team players, and keeping me informed of the FOH while I was back there.
Hector seemed to really struggle and stay focused while working fry. Daniel was definitely a good bridge between him and the station, but Hector just couldn't keep up, plain and simple, during that first rush. He seemed very overwhelmed.
After about 1pm the kitchen got their wheels back on and were on the right track. The rest of the afternoon seemed to proceed on with few issues.
Krystin got a note from her B7- apparently the girl goes to school with Kenta. The note read:
"Hello! This was our first time and Krystin P was our server. She was great and very helpful to explain any of our questions! We really like everything :) Thank you!"
Verbatim. Very sweet.
By 2pm it was finally slowing down so I cut down to 3, then cut to 2 on by 2:15. Had a 6 top walk in at 2:57pm.
Samara is owed a training meal still. She ordered one today (sushi lunch) but never received it before she left, and since I ordered pizza we didn't think it was going to be made. She said she might just come in on her day off to eat, so whoever the manager on duty is that day, please comp her meal to training.
Specials?
3 Staff members that stood out (why/how):
Mentioned above- everyone chipped in and helped out today. Samara did really well holding it down on her own on a very busy Sunday.
Any VIP's in?
Phil and Phyllis,
Comps& Void Detail:
Long Ticket time from kitchen so sent a Spooky roll for A6
Recovery 25%
FNF for 4 pieces of Pork Belly for Phil and Phyllis
R&M needs?:
Ice machine.....
86'd items/ need more?
text about Chopsticks already. Kayo will bring more bamboo choppies tomorrow.
Saturday, May 9, 2015
Saturday 5.9.15
Written By: Elizabeth
LY Lunch Sales: $2781
Projected Sales: $3216
TY Lunch Sales: $2661
+/- : -4% LY and -$555 PS
Lunch Covers: 145
Avg PPA: $18.35
LY Dinner Sales: $6157
Projected Sales: $6586
TY Dinner Sales: $7446
+/- : +21% LY and +$860 PS
Dinner Covers: 252
Avg PPA: $29.55
For the day we ended with $10,107/ +13% LY and +$305 PS (man my PS were off today!)
Previous Days Labor %: 14%
Previous Days Comps %: 3% with 4.1% being ctrl.
Weather: Muggy, sunny.
Any Special events going on?: Psych Fest, St.Eds Graduation at 10am
Who worked?:
Lunch: Sayo, Clair, Sophia, Johnny CL. Ruthy Host, Hiroe FR,
Dinner: Naoto, Alex, Krystin, Miho, Dusten CL. Hiroe FR, Jason SA, Ruthy/Samara Host, Sayo CT
Flow of Business, Cuts and Ticket Times:
Lunch: Typical Saturday. Sleepy at first, then busier through 12:30-1pm, but around 1:40 it had slowed so I cut Sayo. Then at 2pm it started to fill up again and kept Johnny, Clair and Sophia pretty busy. Didn't cut Sophia until 2:45. If it weren't for the slow morning we would have hit our sales goal. But the first hour and a half was pretty sluggish.
Dinner: Started with a bang and we were busy from the start. Filled up and went on a wait around 6 and stayed on a wait until 10:15. At first there were a ton of 4 tops and the wait was at 45-1hr, but then a bunch of 2 tops followed and brought the wait back to 30 minutes. It was just steady all night. No long tickets, no major issues. Happy guests all around. By 10pm the staff was starting to hit their wall and we had a walk in 6 top but by 10:20 everyone had settled down, I finally made some cuts and we went 2 on by 10:30. Ruthy was cut a little before 10pm and Samara was cut around 10:45. A successful day all around! All stations did a great job. High five to you guys!
Specials?
Beef Tataki 10
Shishito Peppers 12
Tempura Kimchi 7
Tsk Carp/Set 2/11
All Star Set: 10
3 Staff members that stood out (why/how):
-Krystin flew under the radar tonight in the back B's. Very quiet but was helping out when she could. Especially helpful towards the end when Dusten got his 6 top and a few sushi bar seats.
-Sayo cocktailed tonight and did a fine job.
-I would like to continue to remind Ruthy to keep her facing front. She was talking to Sayo with her back to the host stand and there was a guy standing there waiting to be greeted. She has done that from time to time, she gets all excited and loses focus. Just have to remind her to stay facing front!
Any VIP's in?
No one that really stands out. Some familiar faces, Hiroe's husband was in with some other Michi Folk for dinner in the PR at 8:30
Comps& Void Detail:
Yelp Promo for soft serve
Kome Bucks Promo: In from Uchi- got it from Haus Bar
Kome Bucks Promo Recovery from power issue
FNF for Michi Ramen Folk- sent them 2 orders of the shishito peppers as a gift.
R&M needs?:
We consistently have issues with the soft serve machine freezing over. At 3:28 Johnny tried to serve a guest a cone and it was frozen over. Does Daruma have this many issues with their machine?
86'd items/ need more?
LY Lunch Sales: $2781
Projected Sales: $3216
TY Lunch Sales: $2661
+/- : -4% LY and -$555 PS
Lunch Covers: 145
Avg PPA: $18.35
LY Dinner Sales: $6157
Projected Sales: $6586
TY Dinner Sales: $7446
+/- : +21% LY and +$860 PS
Dinner Covers: 252
Avg PPA: $29.55
For the day we ended with $10,107/ +13% LY and +$305 PS (man my PS were off today!)
Previous Days Labor %: 14%
Previous Days Comps %: 3% with 4.1% being ctrl.
Weather: Muggy, sunny.
Any Special events going on?: Psych Fest, St.Eds Graduation at 10am
Who worked?:
Lunch: Sayo, Clair, Sophia, Johnny CL. Ruthy Host, Hiroe FR,
Dinner: Naoto, Alex, Krystin, Miho, Dusten CL. Hiroe FR, Jason SA, Ruthy/Samara Host, Sayo CT
Flow of Business, Cuts and Ticket Times:
Lunch: Typical Saturday. Sleepy at first, then busier through 12:30-1pm, but around 1:40 it had slowed so I cut Sayo. Then at 2pm it started to fill up again and kept Johnny, Clair and Sophia pretty busy. Didn't cut Sophia until 2:45. If it weren't for the slow morning we would have hit our sales goal. But the first hour and a half was pretty sluggish.
Dinner: Started with a bang and we were busy from the start. Filled up and went on a wait around 6 and stayed on a wait until 10:15. At first there were a ton of 4 tops and the wait was at 45-1hr, but then a bunch of 2 tops followed and brought the wait back to 30 minutes. It was just steady all night. No long tickets, no major issues. Happy guests all around. By 10pm the staff was starting to hit their wall and we had a walk in 6 top but by 10:20 everyone had settled down, I finally made some cuts and we went 2 on by 10:30. Ruthy was cut a little before 10pm and Samara was cut around 10:45. A successful day all around! All stations did a great job. High five to you guys!
Specials?
Beef Tataki 10
Shishito Peppers 12
Tempura Kimchi 7
Tsk Carp/Set 2/11
All Star Set: 10
3 Staff members that stood out (why/how):
-Krystin flew under the radar tonight in the back B's. Very quiet but was helping out when she could. Especially helpful towards the end when Dusten got his 6 top and a few sushi bar seats.
-Sayo cocktailed tonight and did a fine job.
-I would like to continue to remind Ruthy to keep her facing front. She was talking to Sayo with her back to the host stand and there was a guy standing there waiting to be greeted. She has done that from time to time, she gets all excited and loses focus. Just have to remind her to stay facing front!
Any VIP's in?
No one that really stands out. Some familiar faces, Hiroe's husband was in with some other Michi Folk for dinner in the PR at 8:30
Comps& Void Detail:
Yelp Promo for soft serve
Kome Bucks Promo: In from Uchi- got it from Haus Bar
Kome Bucks Promo Recovery from power issue
FNF for Michi Ramen Folk- sent them 2 orders of the shishito peppers as a gift.
R&M needs?:
We consistently have issues with the soft serve machine freezing over. At 3:28 Johnny tried to serve a guest a cone and it was frozen over. Does Daruma have this many issues with their machine?
86'd items/ need more?
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