Saturday 5.16.15

Written By: Elizabeth

LY Lunch Sales: $2176 (LY was UT Graduation)
Projected Sales:   $2814
TY Lunch Sales:  $2325
+/- : +7% LY and -$489 PS
Lunch Covers: 145
Avg PPA: $16.03

LY Dinner Sales: $7464
Projected Sales:   $7515
TY Dinner Sales:  $7703 
+/- : +3% LY and +$188 PS!
Dinner Covers:  273
Avg PPA: $28.22

For the day:  $10,028/ +4% LY and -$301 PS

Previous Days Labor %: 14.17%

Previous Days Comps %: 1.95% (woah! so low!) and 2.11% ctrl.

Weather: muggy, but SUNNY! 80s.

Any Special events going on?: last day of UT Finals.


Who worked?:
Lunch: Sophia, Joel, Lindsey, Johnny CL. Jason FR, Saki SA, Nate Host
Dinner: Naoto, Sayo, Stephanie, Miho, Dusten CL.

Flow of Business, Cuts and Ticket Times:
Lunch: Started extra slow today. Usually by noon it picks up but it still hadn't. Went on a short wait around 1:30 but then it slowed down again. Cut to 3 on at 2:10 at Johnnys request. I was trying to hold off since we've been getting hit pretty hard on Saturdays around 2:30 but it really was full enough to go 3 on and be okay. by 2:30 it had slowed more, but was still relatively full, so I cut down to 2 on.  Went 1 on at 2:40, only 2 more tables came in after that. Slow finish to a slow lunch.

A guest at B5 had a sashimi lunch and found a bone in her salmon sashimi. She was very nice about it but said that the last time she was here, a few months ago, the same thing happened. I took care of it for her, and I understand it's fresh fish, but I don't think guests should be pulling bones out of their sashimi. Just something for the sushi bar to really be aware of.

Towards the end of the lunch shift had a difficult interaction with Vanessa, the dishwasher. I brought it to Jerseys attention but am concerned with her future here. I know the last time she worked with us she was let go because she had an attitude problem and her and Alex got into it and he ultimately fired her. Around 2:35 Saki asked her to wash chopsticks, then again a few minutes later since we were out. Then she also asked her to run glassware through since we had 2 full racks of dirty pints that were piling up. That time she didn't say anything to Saki, no acknowledgment or anything. Saki came to me and I went to Vanessa. I asked her if she could wash the chopsticks, and she didn't look up at me or say anything, so I just stood there until she responded. I also asked for her to wash the pints. She said she was just cleaning room out and cleaning the drain. I told her that I understood but we need these items for service. She didn't say anything else.

Dinner: Started busy, much like last night. Went on a wait by 6pm, stayed on a consistent 30-40 minute wait throughout the night. No major hiccups except for the soft serve issue mentioned below. Also, noticed the ice machine running low on ice. Couldn't tell if it wasn't producing or if we were running through it. It IS that time of year where we need to make regular calls to King Daddy, so that might have been it. I'll check it in the AM to determine what the problem is.
Got off the wait around 9:30, cut down to 3 on, then as it slowed a bit (was waiting to see if we got that weird pop at 9:45 like last night) I cut down to 2 on at 10:10.

Specials?
Temp Green Beans  13
Beef Tataki   3
Shrimp Croquette  3
Shishito Peprs 14
Tsk Carp/Set     3/2
All Star  9
Smokin' Sash 11


3 Staff members that stood out (why/how):
-At dinner I had a teamwork contest to see who helped the team out the most. it was a close second but Stephanie won (Dusten was close behind though!) Stephanie was attentive to the entire restaurant all night, making water rounds
-Dusten was out and about tonight- watering other sections and helping to bus and prebus his and other sections as well. nice to see.
-Johnny kept a really great positive outlook during his slower lunch shift today. He didn't have a table for about 40 minutes after he got here, but still maintained a positive attitude.

Any VIP's in?
Lunch: Harmon and Family, Kenny & Friend, young couple that Sophia always gets He's white, she's Asian, and they are very posh looking. Got the woman to smile quite a bit today, something Sophia and I have been working on. She is a little high maintenance but I think we've got it down now.

Dinner: Baily (from Birds barbershop), Ed motorcycle single sushi bar guy, and I guess you can count Jersey and his wife ;)

Comps& Void Detail:
makani,
fnf for Naoto wanted to send a Takoyaki out to a few friends of his.
Training meal for J and Ruthy
Promo Kome Bucks as well as a NYE Kome Bucks redeemed
DNL for a glass of Rose a table didn't like
Kitchen Error comp for the sashimi lunch with the bone in it.

R&M needs?:
Were there different bulbs installed above the sushi bar (guests side)? They have been flickering a lot lately, and won't turn on unless turned on higher than usual. I remember Patrick was very specific in the type of lightbulbs we use, due to them being on dimmers and the power issues. Want to make sure we didn't change out something we shouldn't have. Though I'm sure it's just the amount of power we're now pulling for both AC units. That's probably more along the lines of what it is. Just throwing thoughts out there is all.

Something needs to be done about the soft serve recipe. I don't think it's the machine, I think it's the fact that the yuzu juice seperates too quickly from the mixture, thus settling in the heart of the machine and over freezing. Around 8pm tonight I opened the top and stirred it around. Then I pulled some softserve from it, and it was nearly completely white, as well as having an icey texture to it rather than a soft serve texture. I continued to pull and dump it back on top, and then whisk it. Eventually the machine seized up and was pushing the product out rather sporadically and not at all smooth. Eventually it started coming out looking more ivory rather than stark white- and was getting closer to soft serve texture instead of icee texture. However that whole process took me at least 20 minutes,  Maybe we can try a batch with less yuzu in it? At this point it feels like we're just wasting money,.

86'd items/ need more?
I ordered more China Markers, Specials Paper, air filters for service station return,  and an Iphone Mount from Amazon today.