Sunday, May 10, 2015

Sunday 5/10/15 PM

Written By: Dusten


LY Dinner Sales: 5218
Projected Sales: 5516
TY Dinner Sales:4992
+/- : -5% from LY and down $524 from projected
Dinner Covers: 190
Avg PPA: 26.27

Weather: partly cloudy, muggy and warm

Any Special events going on?: Momma's Day

Who worked?: Clair, Krystin, Sayo, Joel, Kate CL, Jason SA, Hiroe FR and Josh hosting.

Flow of Business, Cuts and Ticket Times: 36 covers at open. Went on wait maybe around 7pm and off at 8pm, back on at 8:30 and off again at 9:15. I cut Sayo and Krystin then, Clair cut at 9:30 and just Kate at 9:45pm. Pretty steady but nothing crazy for the servers. I feel like there were a few people who didn't weant to wait for a table. Maybe Josh was overquating times, but I just don't think people were feeling very patient... at least those that left.

Specials? 6x beef tataki, 13 green bean tempura, 11 all star nigiri, 7 tsukiji set, 4 tsukiji carpaccio

3 Staff members that stood out (why/how):
-Josh did really well today. He did have a frantic energy but I think it was well earned. He was making drinks and calling tables and getting pulled from all directions. I stepped in and helped with making drinks, grabbing menus, chopsticks and all. I'm sure there was no one else available to help out, but on holiday's it may be worth considering having more than one host, or maybe a cocktail server? Josh made the servers a lot of money moving booze for them today.
-Kate was off today. She was back to the habit of asking me to do really simple things that she had plenty of time to do, or asking for things in a very difficult way. She asked me to discount 2 zato pieces on an individual ticket. I've told her and others plenty of times to ring in those things on a separate, blank ticket and I can discount them. Another time right after she dropped off a check, with half of the sushi bar open, asked me to keep an i\eye out for them to put a card out to close them out for her. I saw her getting frustrated a few times, but couldn't understand why. She finally pulled it together towards the end and closed strong.
-Everyone else did very well. No guest complaints or even really any issues of any kind. I grew up hearing horror stories of Mother's Day in restaurants from family and friends of family, so I expected a storm of craziness. Not so much.

Any VIP's in? Kindo-san, Old John (from now on I want to call him OJ. "Old John" just doesnt sound nice. Kaori and her husband with friends. The hippy couple with the litter of girls and new baby boy. There was a woman that came in once before with her husband on her birthday. Apparently that fantastic dude left her here because he wanted to eat somewhere else. Camacho took care of her and made her day very special. This time she came in with her son, who was perfectly pleasant and they had a great time.

Comps& Void Detail: only one comp! DNL for midnight sun. Krystin won both contests I ran. One for white wine sales and the other for being an all around helper elsewhere.... bussing and watering and assisting Josh. She was everywhere.
Also for his trouble and great effort I extended $15 Kome bucks towards Josh's meal.
Employee day off for Kaori.

R&M needs?: The men's bathroom sink clogged tonight. May want to keep an eye on that.

86'd items/ need more? Ice cream cones. Asahi kegs.

1 comment:

  1. About what you said about Kate and rining in Zato-ichi pieces. I do NOT want things rung in on separate, blank tickets I want them rung in on the tickets they go on so when I run discount reports and look to see what we discounted and why I see the whole table. I have never asked anyone to split things off onto another ticket or rings things in that way.

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