Saturday, May 9, 2015

FridayPM 5.8.15

Written By: Elizabeth

LY Dinner Sales: $6755
Projected Sales:   $7430
TY Dinner Sales: $7312
+/- : +8% LY and -$118 PS
Dinner Covers: 248
Avg PPA: $29.48 (so close to $30!)

Weather: Muggy. Rained around 5pm but let up shortly after open and then the sun came out. Still really muggy though.

Any Special events going on?: Psych Fest

Who worked?: Naoto, Sophia, Mandy, Johnny, Dusten CL. Jason SA, Sigele FR, Ruthy/Samara Host, Lindsey CT

Flow of Business, Cuts and Ticket Times:
I rarely get to say this but I was so right about tonight. We were no a revolving 30 minute wait all night. Got off the wait around 8pm then back on it at 8:30 and stayed on the wait until about 10:15 at which point I let Ruthy go. Cut Samara at 10:45. No more tables came in after that.
The First wave of the evening was a very VERY loud crowd. The girls in the party room were very loud and there just seemed to be a roar of the restaurant. But the later half were quiet and calm. No long ticket times, no major issues. Quote times looked to be pretty spot on too. Nothing too long, except for a 6-top that were quoted 45-1hr and sat closer to an hour. That was during the "roaring" part. Quite a few 5 tops, and also had a walk in 8 top around 6pm that was a majority of kids.

Earlier on there was a miscommunication between S1 and Take. He was asking if we had any rolls in cucumber because he doesn't eat rice. but Take thought he meant do we have any rolls with cucumber so he answered yes just the kappa maki. The guy then tried to order the Endo in NY rolled in Cucumber, which obviously we couldn't make so then he asked if we can do it just rolled in Nori, and I told him probably not but I can ask. Then he asked well can we just throw all of the contents into a bowl for him to eat, and I said I would ask. He was granted his former request and Kazu made him an endo with just nori (no rice- since he couldn't have the rice paper either). Yes it was a pain in the ass and I knew it would be, which was why I asked first. And I know normally we wouldn't do it. But given the miscommunication I'm glad we were able to pull something out for him.

Specials?
Shishito Peppers 19
Shrimp Croq. 14
Tsk Set/Carp 9/11
All Star 11

3 Staff members that stood out (why/how):
-Mandy was super helpful in her downtime, putting glassware away and helping prebus other sections
-Samara ran the board tonight, with Ruthy's help, and did a great job. rarely did I have to go over and check on them, they were holding it down.
-This goes for everyone: I noticed a lot of empty water glasses tonight. I would like to see servers get use to going into their sections with a water pitcher if they are doing a checkback or even going to greet a new table (if their hands aren't full already). Nothing can hurt by taking a pitcher with you. My biggest pet peeve is to see someone's glass bone dry, no ice at all. Because I know the server saw it getting lower and lower and did nothing about it.

Any VIP's in?
Rachel & Carlos, another older couple I don't know their names.

Comps& Void Detail:
Voided a miso soup, not made
voided seaweed salad guest changed mind
comp'd bday desserts
comp  DNL for  Kit Spec 1 (shrimp croquette)
comp Guest Changed Mind 2 avocado nigiri, claimed they never ordered it...but sophia double checked with them.
FNF for Ania (Drink.Well) bought her a Chasu Nigiri Piece.

R&M needs?:
Rodrigo will be here tomorrow morning to look at hot water knob in service station. Its very loose and probably stripped and needs to be replaced. Out of use tonight.

86'd items/ need more?

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