Written By:Mike
LY Lunch Sales$2316
Projected Sales :$1939
TY Lunch Sales:$1895
+/- :-421 -2% LY
Lunch Covers:120
Avg PPA:$15.79
Previous Days Labor:23% elevated for EMP MTG
Previous Days Comps:3.61
Controllable Comps:9.98%
Weather: Hot
Who worked:Jayson H, Hiroe FR, Miho SA,
Flow of Business, Cuts and Ticket Times: Mild start to lunch, went on a wait shorty after open. On/off the wait but nothing over 10-15min. went down to 2 @ 1245 and Camacho closed out the shift. No issues with times, kitchen and sushi bar did well.
3 Staff members that stood out (why/how): Miho has been slowly improving her table management and responding better to training, uniform is on point.
R&M needs: Petrocelli came out to replace the return during service.
86'd items/ need more: shuto, MAI MAI, J-uni
Friday, July 31, 2015
Thursday, July 30, 2015
thur 7/30/15 am/pm recap
Written By:mike
LY Lunch Sales:$1959
Projected Sales :$2140
TY Lunch Sales:$2360
+/- : up 220 20% over
Lunch Covers:97
Avg PPA:$24.33
LY Dinner Sales:3498
Projected Sales :4418
TY Dinner Sales:5446 big night, didnt feel like it
+/- : up 1028 56% over
Dinner Covers:188
Avg PPA:$28.97
Previous Days Labor:18%
Previous Days Comps:8.58
Weather: arm, hot
Who worked: Ruthy H,
Flow of Business, Cuts and Ticket Times:
Lunch: had a large catering order this am that the sushi bar and kitchen knocked out perfectly and on time, the guys came in a little early to accommodate the order, great job, preparation and execution. Mild start to the shift with a few tables trickling in for the first hr. never saw a significant wait today, steady/slow lunch over all
Dinner: Started the early evening up with the employee Mtg, went well and the Japanese Whiskey training was well received "interesting and informative" split into departments and had general discussions. Slow start to to night which gave us a few extra minutes for the gang to get back into gear after the Mtg.Picked up around 6pm and went on a wait, steady flow of table 3 large parties by mid evening. Went off the wait around 8pm but still a full house, Ruthy was already restocking and cut shortly after. twords the end of the night the kitchen got sideways on a few tickets. escolar was to dry for a guest not for me and Daniel but we sent another out. Onigiri on tbl 20 took 50 minutes before it hit the table (fell apart a few times while cooking i believe) Daniel jumped in and made the final one. a few tempura items took over 25 minutes. went down to 2 by 9pm and Dustin closed down the Night. A steady busy night...Didnt really feel the valume on the floor, team did well.
Specials:
temp kimchi cucumber12
shishito9
toro carpaccio10
King sake box5
BF13
Toro8
3 Staff members that stood out (why/how):Miho came into day with black shoes and black pants as we've talked to her about! Ruthy donated the black pants and mandy the shoes. team work I guess??
Kazu and spencer came in early for a 9 party tray catering order, attended the emp MTG and closed tonight, they both got a beer on the House!! Arigato!!
Comps& Void Detail: friends and fam, misrings, voided a mai-mai,escolar, onigri, tempura special, veg tempura
R&M needs:Randy from Custon tint solutions(formaly- Sun Busters) called about shades 512 207 0715
86'd items/ need more: maimai, shuto uni, king salmon, J-uni and ME!!
LY Lunch Sales:$1959
Projected Sales :$2140
TY Lunch Sales:$2360
+/- : up 220 20% over
Lunch Covers:97
Avg PPA:$24.33
LY Dinner Sales:3498
Projected Sales :4418
TY Dinner Sales:5446 big night, didnt feel like it
+/- : up 1028 56% over
Dinner Covers:188
Avg PPA:$28.97
Previous Days Labor:18%
Previous Days Comps:8.58
Weather: arm, hot
Who worked: Ruthy H,
Flow of Business, Cuts and Ticket Times:
Lunch: had a large catering order this am that the sushi bar and kitchen knocked out perfectly and on time, the guys came in a little early to accommodate the order, great job, preparation and execution. Mild start to the shift with a few tables trickling in for the first hr. never saw a significant wait today, steady/slow lunch over all
Dinner: Started the early evening up with the employee Mtg, went well and the Japanese Whiskey training was well received "interesting and informative" split into departments and had general discussions. Slow start to to night which gave us a few extra minutes for the gang to get back into gear after the Mtg.Picked up around 6pm and went on a wait, steady flow of table 3 large parties by mid evening. Went off the wait around 8pm but still a full house, Ruthy was already restocking and cut shortly after. twords the end of the night the kitchen got sideways on a few tickets. escolar was to dry for a guest not for me and Daniel but we sent another out. Onigiri on tbl 20 took 50 minutes before it hit the table (fell apart a few times while cooking i believe) Daniel jumped in and made the final one. a few tempura items took over 25 minutes. went down to 2 by 9pm and Dustin closed down the Night. A steady busy night...Didnt really feel the valume on the floor, team did well.
Specials:
temp kimchi cucumber12
shishito9
toro carpaccio10
King sake box5
BF13
Toro8
3 Staff members that stood out (why/how):Miho came into day with black shoes and black pants as we've talked to her about! Ruthy donated the black pants and mandy the shoes. team work I guess??
Kazu and spencer came in early for a 9 party tray catering order, attended the emp MTG and closed tonight, they both got a beer on the House!! Arigato!!
Comps& Void Detail: friends and fam, misrings, voided a mai-mai,escolar, onigri, tempura special, veg tempura
R&M needs:Randy from Custon tint solutions(formaly- Sun Busters) called about shades 512 207 0715
86'd items/ need more: maimai, shuto uni, king salmon, J-uni and ME!!
Wednesday, July 29, 2015
wednesday 7/2915 PM recap
Written By: Dusten
LY Dinner Sales: 5121
Projected Sales : 4842
TY Dinner Sales:5140
+/- :0% from LY and $298
Dinner Covers: 185
Avg PPA: 27.78
Weather: hot n' sunny
Special events?:
Who worked: Krystin, Sayo, Lindsey, Naoto, Sophia CL, Kaori SA, Samara H
Flow of Business, Cuts and Ticket Times: Pretty steady. We stayed full from about 6:45pm until 9:30pm. No issues with ticket times that I am aware of. Sushi bar stayed busy. I cut Krystin and Lindsey around 9:15 and down to just Sophia and Naoto at 9:30pm.
Specials: 5 grilled chicken wings, 9 shishitos, 5 tempura, 10 hon maguro, 1 toro nigiri and 4 carpaccio specials.
3 Staff members that stood out (why/how): Kaori was non-stop movement tonight. She really did a great job. Only when it wasn't humanly possible to buss every table that had left did it seem necessary for me to step in. Aside from that she did very well.
Everyone held their own on what could have been a difficult day. I'm just glad it's over.
Samara needs to pay closer attention to cleaning off marks of the sushi cards.
Any VIP's in?Friends of Take from Dallas. Sent them a King Salmon box and comped their desserts (apple pie spring roll and ice cream), Jersey's wife, Elizabeth and Aaron.
Comps& Void Detail:Some kome bucks here and there. Kate gave some to a table that brought them in. 2 separate tables claim to not have oredered food that was marked on their menu and read back to them by the server. 2 pork belly nigiri, an aburi-hamachi and an earth wind and fire roll at a different table. Two different tables, two different servers. FNF for Jersey's wife
R&M needs:
86'd items/ need more:trash bags.
LY Dinner Sales: 5121
Projected Sales : 4842
TY Dinner Sales:5140
+/- :0% from LY and $298
Dinner Covers: 185
Avg PPA: 27.78
Weather: hot n' sunny
Special events?:
Who worked: Krystin, Sayo, Lindsey, Naoto, Sophia CL, Kaori SA, Samara H
Flow of Business, Cuts and Ticket Times: Pretty steady. We stayed full from about 6:45pm until 9:30pm. No issues with ticket times that I am aware of. Sushi bar stayed busy. I cut Krystin and Lindsey around 9:15 and down to just Sophia and Naoto at 9:30pm.
Specials: 5 grilled chicken wings, 9 shishitos, 5 tempura, 10 hon maguro, 1 toro nigiri and 4 carpaccio specials.
3 Staff members that stood out (why/how): Kaori was non-stop movement tonight. She really did a great job. Only when it wasn't humanly possible to buss every table that had left did it seem necessary for me to step in. Aside from that she did very well.
Everyone held their own on what could have been a difficult day. I'm just glad it's over.
Samara needs to pay closer attention to cleaning off marks of the sushi cards.
Any VIP's in?Friends of Take from Dallas. Sent them a King Salmon box and comped their desserts (apple pie spring roll and ice cream), Jersey's wife, Elizabeth and Aaron.
Comps& Void Detail:Some kome bucks here and there. Kate gave some to a table that brought them in. 2 separate tables claim to not have oredered food that was marked on their menu and read back to them by the server. 2 pork belly nigiri, an aburi-hamachi and an earth wind and fire roll at a different table. Two different tables, two different servers. FNF for Jersey's wife
R&M needs:
86'd items/ need more:trash bags.
Wed 7/29/15 am recap
Written By:Mike
LY Lunch Sales:1899
Projected Sales :1941
TY Lunch Sales:1645
+/- : -13% -296 under PS
Lunch Covers:95
Avg PPA:
Previous Days Labor:26%
Previous Days Comps:3.68%
Weather: warm, nice
Who worked: Jayson H, Miho SA, Sigele FR, johnny clair, mandy, Krystin
Flow of Business, Cuts and Ticket Times: slow lunch today, never really hit a wait and we seemed to always have a table available. ticket times where good. cut down to 2 around 1250pm, just a slow and steady lunch.
3 Staff members that stood out (why/how):slow lunch, team did a good job straightening up and wiping down.
Any VIP's in? Head sushi chef from China town acme in at close. Able from Daruma stopped in with the guys.
Comps& Void Detail: tomago void, mis ring
R&M needs:
86'd items/ need more: asahi draft,
LY Lunch Sales:1899
Projected Sales :1941
TY Lunch Sales:1645
+/- : -13% -296 under PS
Lunch Covers:95
Avg PPA:
Previous Days Labor:26%
Previous Days Comps:3.68%
Weather: warm, nice
Who worked: Jayson H, Miho SA, Sigele FR, johnny clair, mandy, Krystin
Flow of Business, Cuts and Ticket Times: slow lunch today, never really hit a wait and we seemed to always have a table available. ticket times where good. cut down to 2 around 1250pm, just a slow and steady lunch.
3 Staff members that stood out (why/how):slow lunch, team did a good job straightening up and wiping down.
Any VIP's in? Head sushi chef from China town acme in at close. Able from Daruma stopped in with the guys.
Comps& Void Detail: tomago void, mis ring
R&M needs:
86'd items/ need more: asahi draft,
Tuesday, July 28, 2015
Mon 7/28/15 AM/PM recap
Written By:Mike
LY Lunch Sales:$2081
Projected Sales :$2150
TY Lunch Sales:$1612
+/- : -23% and -$538 under PS
Lunch Covers:103
Avg PPA:$15.65
LY Dinner Sales:$4247
Projected Sales :$4316
TY Dinner Sales:$4681
+/- : =10% + 365 over PS
Dinner Covers:176
Avg PPA:$26.60
Previous Days Labor:16%
Previous Days Comps:12.97
Weather:hot
:
Who worked: Jayson H, Sigele FR, Miho SA, Camacho, kate, Dustin, Grace (4 on)
Lunch Flow of Business, Cuts and Ticket Times: Lunch started of slow and picked up 30min into service. Steady flow of table on and average lunch. No ticket issues, everyone did well. Not much to say about lunch, easy lunch across the board.
Dinner Flow of Business, Cuts and Ticket Times: Started off with Steph calling out with a family emergency at 4pm, 10 yr old sister had heart surgery and sounds like it didn't go so well(thought and prayers). Tried to get someone but everybody was well into their day off. ran the floor with 4, everyone did well, ran like a busy lunch. Jayson did good job at the host stand with handling the flow, had a few large parties to deal with but he handled it well. Dustin had a push right from that start with a needy party room and a full sushi bar but with a lil help managed it well. went on a short wait then back off around 7, we really opened up for a few waiting for the next pop. On/off a wait tell close. Shaved the floor down to Dustin and Camacho to close the night out.
Specials:
grilled pork 1
Tempura cucumber kimchi 6
Tuna tosatada 13
Toro set 16
Hama/Sake carpaccio 10
BF 15
Toro 15
King salmon Box 1
3 Staff members that stood out (why/how): Camacho for coming in to cover last minute. Dustin did great switching gears given the push early on. Grace had a table that she didn't close the check correctly and ran the same card twice, she explained to the guest the mistake and although the she said they where understanding they didn't tip her at all on both tabs, she was coached on the importance of slowing down and remaining focused. She need to make the change to table service and pacing vs cocktail waiting.
Comps& Void Detail: tako karaage void. friends and family, mis-rings
R&M needs:
86'd items/ need more: happy owl, asahi draft, tuna tostada, BF,
LY Lunch Sales:$2081
Projected Sales :$2150
TY Lunch Sales:$1612
+/- : -23% and -$538 under PS
Lunch Covers:103
Avg PPA:$15.65
LY Dinner Sales:$4247
Projected Sales :$4316
TY Dinner Sales:$4681
+/- : =10% + 365 over PS
Dinner Covers:176
Avg PPA:$26.60
Previous Days Labor:16%
Previous Days Comps:12.97
Weather:hot
:
Who worked: Jayson H, Sigele FR, Miho SA, Camacho, kate, Dustin, Grace (4 on)
Lunch Flow of Business, Cuts and Ticket Times: Lunch started of slow and picked up 30min into service. Steady flow of table on and average lunch. No ticket issues, everyone did well. Not much to say about lunch, easy lunch across the board.
Dinner Flow of Business, Cuts and Ticket Times: Started off with Steph calling out with a family emergency at 4pm, 10 yr old sister had heart surgery and sounds like it didn't go so well(thought and prayers). Tried to get someone but everybody was well into their day off. ran the floor with 4, everyone did well, ran like a busy lunch. Jayson did good job at the host stand with handling the flow, had a few large parties to deal with but he handled it well. Dustin had a push right from that start with a needy party room and a full sushi bar but with a lil help managed it well. went on a short wait then back off around 7, we really opened up for a few waiting for the next pop. On/off a wait tell close. Shaved the floor down to Dustin and Camacho to close the night out.
Specials:
grilled pork 1
Tempura cucumber kimchi 6
Tuna tosatada 13
Toro set 16
Hama/Sake carpaccio 10
BF 15
Toro 15
King salmon Box 1
3 Staff members that stood out (why/how): Camacho for coming in to cover last minute. Dustin did great switching gears given the push early on. Grace had a table that she didn't close the check correctly and ran the same card twice, she explained to the guest the mistake and although the she said they where understanding they didn't tip her at all on both tabs, she was coached on the importance of slowing down and remaining focused. She need to make the change to table service and pacing vs cocktail waiting.
Comps& Void Detail: tako karaage void. friends and family, mis-rings
R&M needs:
86'd items/ need more: happy owl, asahi draft, tuna tostada, BF,
Monday, July 27, 2015
Monday 7.27.15
Written By: Elizabeth
LY Lunch Sales: $1932
Projected Sales : $2104
TY Lunch Sales: $1838
+/- : -5% LY and -$266 PS
Lunch Covers: 104
Avg PPA:$17.67
LY Dinner Sales: $3595
Projected Sales : $4140
TY Dinner Sales: $5481
+/- : +52% LY and -$1341 PS
Dinner Covers:174
Avg PPA: $30.79
These days have gotten so unpredictable as far as sales.
Previous Days Labor: 20%
Previous Days Comps: 3.85%
Controllable Comps: 3.37%
Weather: Sunny, hot texas summer 90s
Special events?:
Who worked:
Lunch: Joel, Krystin, Dusten, Kate CL. Ruthy Host (and got her #komestaffseries taken today!), Jason SA, Hiroe FR
Dinner: Krystin, Mandy, Joel, Clair, Camacho CL. Ruthy host, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was mellow but busy. Nothing much to note on this shift. Just a nice steady flow to the lunch business
Dinner: Decent happy hour to kick it off. Had a full-ish house around 6:15 with exception of the sushi bar. Went on a wait around 7:30, got off the wait briefly, then back on a wait at 8:30. Wait times ranged from 10 minutes to 30 minutes. Had these guys that ultimately sat at B7 come in after waiting 22 minutes and try to say that we only quoted them 15 and they had been waiting 30 and were on a "time crunch" and I showed him the board, and nicely told him that we quoted 15-25, he had only been waiting 22 and that his table was being set right now so it will just be another 30 seconds. When they sat I told Mandy they said they were in a time crunch. So when she greeted them with full set ups and ready to bust her ass to get them in and out they said "oh not at all, he's just impatient" and then when it was all said and done, they tipped her 12%. She bounced back from it really well though and gave outstanding service to her B4. Great level head that girl has.
Specials:
Pork Spec 0 :(
Temp Zuch/Squash 14
Panko Smelt 1
Blue Fin Nigiri 1
Toro Nigiri Set 12
King Salmon Toro Carpaccio 13
Special Roll 12
The July Wine specials are almost done with. For August we will be featuring Local Beers: Austin Beer Works Peacemaker Pale, Oasis Session IPA and and I'm waiting to hear back from Infamous about their Cream Ale availability.
3 Staff members that stood out (why/how):
-Had a sizable complaint about Joel tonight. They were sitting at A5 for dinner, in Joel's section, and said he was inattentive, unfriendly and overall just a bad experience. They said he came by and set waters on their tables and walked away, he didn't really talk to them a whole lot just got their orders and walked away, etc. I talked with him after the shift and he said he was getting a very standoff-ish vibe from them and felt like they didn't want to be bothered. I talked with him about having a set way of doing things so that regardless of attitude from the table, he is consistent. I told him that if a table comes in and has a bad day, don't aid in it, try to turn it around. He walked away from the conversation having some insight. So just keep an eye on him and continue to coach him in that direction.
Any VIP's in?
Lunch: I'm totally blanking on the guys' name who is the wine buyer for Hopfields and sits at the sushi bar for Take's omakase. But he is in remission for cancer and goes for his surgery August 16th. He said he will be in for a pre-celebratory omakse. Oh, also he got married last week to his boyfriend of so many years. So sweet.
Dinner: Dorsey of Haus Bar, the couple that comes in for special treatment, I don't know their names but they are a fancy & good looking couple.
Comps& Void Detail:
a few voids here and there for 86d items, void for a seaweed salad misring.
DNL for a piece of Tako they said tasted "rubbery"
and $28 Recovery for 2 tarantula rolls (one in soy, one regular) it was a miscommunication and they were a little fidgety about it.
R&M needs:
86'd items/ need more:
MaiMai (feature wine), Happy Owl is still out of stock.
LY Lunch Sales: $1932
Projected Sales : $2104
TY Lunch Sales: $1838
+/- : -5% LY and -$266 PS
Lunch Covers: 104
Avg PPA:$17.67
LY Dinner Sales: $3595
Projected Sales : $4140
TY Dinner Sales: $5481
+/- : +52% LY and -$1341 PS
Dinner Covers:174
Avg PPA: $30.79
These days have gotten so unpredictable as far as sales.
Previous Days Labor: 20%
Previous Days Comps: 3.85%
Controllable Comps: 3.37%
Weather: Sunny, hot texas summer 90s
Special events?:
Who worked:
Lunch: Joel, Krystin, Dusten, Kate CL. Ruthy Host (and got her #komestaffseries taken today!), Jason SA, Hiroe FR
Dinner: Krystin, Mandy, Joel, Clair, Camacho CL. Ruthy host, Kaori SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Lunch was mellow but busy. Nothing much to note on this shift. Just a nice steady flow to the lunch business
Dinner: Decent happy hour to kick it off. Had a full-ish house around 6:15 with exception of the sushi bar. Went on a wait around 7:30, got off the wait briefly, then back on a wait at 8:30. Wait times ranged from 10 minutes to 30 minutes. Had these guys that ultimately sat at B7 come in after waiting 22 minutes and try to say that we only quoted them 15 and they had been waiting 30 and were on a "time crunch" and I showed him the board, and nicely told him that we quoted 15-25, he had only been waiting 22 and that his table was being set right now so it will just be another 30 seconds. When they sat I told Mandy they said they were in a time crunch. So when she greeted them with full set ups and ready to bust her ass to get them in and out they said "oh not at all, he's just impatient" and then when it was all said and done, they tipped her 12%. She bounced back from it really well though and gave outstanding service to her B4. Great level head that girl has.
Specials:
Pork Spec 0 :(
Temp Zuch/Squash 14
Panko Smelt 1
Blue Fin Nigiri 1
Toro Nigiri Set 12
King Salmon Toro Carpaccio 13
Special Roll 12
The July Wine specials are almost done with. For August we will be featuring Local Beers: Austin Beer Works Peacemaker Pale, Oasis Session IPA and and I'm waiting to hear back from Infamous about their Cream Ale availability.
3 Staff members that stood out (why/how):
-Had a sizable complaint about Joel tonight. They were sitting at A5 for dinner, in Joel's section, and said he was inattentive, unfriendly and overall just a bad experience. They said he came by and set waters on their tables and walked away, he didn't really talk to them a whole lot just got their orders and walked away, etc. I talked with him after the shift and he said he was getting a very standoff-ish vibe from them and felt like they didn't want to be bothered. I talked with him about having a set way of doing things so that regardless of attitude from the table, he is consistent. I told him that if a table comes in and has a bad day, don't aid in it, try to turn it around. He walked away from the conversation having some insight. So just keep an eye on him and continue to coach him in that direction.
Any VIP's in?
Lunch: I'm totally blanking on the guys' name who is the wine buyer for Hopfields and sits at the sushi bar for Take's omakase. But he is in remission for cancer and goes for his surgery August 16th. He said he will be in for a pre-celebratory omakse. Oh, also he got married last week to his boyfriend of so many years. So sweet.
Dinner: Dorsey of Haus Bar, the couple that comes in for special treatment, I don't know their names but they are a fancy & good looking couple.
Comps& Void Detail:
a few voids here and there for 86d items, void for a seaweed salad misring.
DNL for a piece of Tako they said tasted "rubbery"
and $28 Recovery for 2 tarantula rolls (one in soy, one regular) it was a miscommunication and they were a little fidgety about it.
R&M needs:
86'd items/ need more:
MaiMai (feature wine), Happy Owl is still out of stock.
Sunday, July 26, 2015
Sunday PM 7.26.15
Written By: Dusten
LY Dinner Sales: 4675
Projected Sales : 5104
TY Dinner Sales: 5138
+/- : $34 over projected and up 10% from LY
Dinner Covers: 196
Avg PPA: 26.21
Weather: somewhere along the likes of the outermost circle of hell.
Who worked: Grace, Krystin, Mandy, Joel, Clair CL, Hiroe FR, Samara H and Miho SA
Flow of Business, Cuts and Ticket Times: prettty steady all night. Had maybe 5-7 6-top tables all night. Also many people hung out for a good while after they had been done which definitely affected wait times. Saw lots of tickets on every station. No food issues or ticket time complaints. No news is good news, so great job to the kitchen and sushi bar! We had people walking in right up until 5 minutes to close. I cut to 3 at 9:30 and down to two at 9:45pm.
Specials: 13 green tomato, 10 shishitos, 9 toro nigiri sets, and 10 carpaccio specials
3 Staff members that stood out (why/how): Clair did well at the sushi bar, however I've noticed many times, not just tonight- that she has a real problem with timing her sushi items. I know last night I saw an Endo roll sit at least 10 minutes at the bar. Tonight a few times I saw sushi for B1 sitting sitting with 'hold' written on it for inordinate amounts of time. This is not a new problem with her.
Ruthy did well cocktailing. She wasn't super busy but handled everything easily, enthusiastically and seemed genuinely glad to be moving around.
Miho
Any VIP's in? Kitchen Alex and his people, my friend Mason, Dennis of Roosevelt House (formerly of Drink Well)
Comps& Void Detail: a few misrings, tanin-bune, living jewel glass, tsukiji set. Emplyee day off for Alex. Same for a beer for Naoto. Mandy redeemed her Kome bucks from me for the other morning. a table had $30 kome buck from gift card promo sales. FNF for Dennis. Sent Mason a Takoyaki.
R&M needs: There is an ongoing issue with the homesick Ale beers. They are overflowing to a fault upon popping them open. I told the servers to maybe pour some into the glass before they ever take it to the table and present it that way. Don't know if we got a bad batch or what.
86'd items/ need more:
LY Dinner Sales: 4675
Projected Sales : 5104
TY Dinner Sales: 5138
+/- : $34 over projected and up 10% from LY
Dinner Covers: 196
Avg PPA: 26.21
Weather: somewhere along the likes of the outermost circle of hell.
Who worked: Grace, Krystin, Mandy, Joel, Clair CL, Hiroe FR, Samara H and Miho SA
Flow of Business, Cuts and Ticket Times: prettty steady all night. Had maybe 5-7 6-top tables all night. Also many people hung out for a good while after they had been done which definitely affected wait times. Saw lots of tickets on every station. No food issues or ticket time complaints. No news is good news, so great job to the kitchen and sushi bar! We had people walking in right up until 5 minutes to close. I cut to 3 at 9:30 and down to two at 9:45pm.
Specials: 13 green tomato, 10 shishitos, 9 toro nigiri sets, and 10 carpaccio specials
3 Staff members that stood out (why/how): Clair did well at the sushi bar, however I've noticed many times, not just tonight- that she has a real problem with timing her sushi items. I know last night I saw an Endo roll sit at least 10 minutes at the bar. Tonight a few times I saw sushi for B1 sitting sitting with 'hold' written on it for inordinate amounts of time. This is not a new problem with her.
Ruthy did well cocktailing. She wasn't super busy but handled everything easily, enthusiastically and seemed genuinely glad to be moving around.
Miho
Any VIP's in? Kitchen Alex and his people, my friend Mason, Dennis of Roosevelt House (formerly of Drink Well)
Comps& Void Detail: a few misrings, tanin-bune, living jewel glass, tsukiji set. Emplyee day off for Alex. Same for a beer for Naoto. Mandy redeemed her Kome bucks from me for the other morning. a table had $30 kome buck from gift card promo sales. FNF for Dennis. Sent Mason a Takoyaki.
R&M needs: There is an ongoing issue with the homesick Ale beers. They are overflowing to a fault upon popping them open. I told the servers to maybe pour some into the glass before they ever take it to the table and present it that way. Don't know if we got a bad batch or what.
86'd items/ need more:
Sunday AM 7.26.15
Written By: Eliz
LY Lunch Sales: $1800
Projected Sales : $2043
TY Lunch Sales: $2598
+/- : +44% LY and +$555 PS!
Lunch Covers: 171 (more than a Fri or Sat Lunch!)
Avg PPA: $15.19
Previous Days Labor: 17%
Previous Days Comps: 4.91%
Controllable Comps: 7.15%
Weather: Sunny and hot!
Special events?: there has GOT to be something going on in this city- traffic last night was terrible and when I say last night I'm talking 11:30pm with traffic on 35 like it was 2:30 on a Friday.
Who worked: Grace, Krystin, Joel, Sayo CL. Ruthy Host, Cindy SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Started off so very slow. Then around 12:30 we got hit all at once with a walk in: 7 top, 6 top, 5 top, 6 top, 8 top reso, another 5 top, a few 3's, followed by another 6 top, and a few other 5s. It was madness! I honestly don't know what is going on in town but something has to be! On top of all of that, there was a drunk male sleep standing in the middle of our driveway, near the road. A guest drew him to my attention. I went outside and called 911 for police assistance (afraid he was going to wander into the street when he awoke from him drunken stupor) He stood there, head hunched over, for a while. Then he woke up and started walking again, then stopped near the speed limit sign. Then stopped again at the used car lot and hunched over a car. Then he made his way down 51st toward I35. I saw a cop go by shortly after I got off the phone and started walking back into the building. Hopefully they got that guy some help.
Nonetheless, the kitchen handled the pop really well and got everything out on time, same goes for the sushi bar. The brunt of it was Ramen station and we sold an incredible amount of curry. The kitchen crew did another great job today!
Other than all that, it died down around 2:45.
I have asked the kitchen staff that when they are making soft serve mix to put it in quart containers- I've found we are wasting far less of it rather than putting it in the one large lexan. If it's in quart containers, we can pour two containers in to start the day and refill as needed. I have done this throughout the entire weekend and it has proved to work. On that note, we have also been selling a lot more Soft Serve now that it's just plain vanilla. Not sure if that is something we want to keep in mind as we move forward
3 Staff members that stood out (why/how):
-Grace got bombarded with a 6 top and 7 top almost back to back and did a great job consolidating her steps
-Cindy seemed a little overwhelmed with the day today but got through it okay- shes just timid in general anyhow
-Hector's brother, the new dishwasher, struggled with the volume today- rightfully so being it's his
Any VIP's in? Kenny was in early on before the madness.
Comps& Void Detail:
R&M needs:
So the POS crashed around 2:40 while Grace was running 3 credit cards for a table. She got through the first 2 cards before it decided to reboot, and it print out the 2 credit card slips as well. When it rebooted a few minutes later, the second credit card she ran was still showing that it was open. She didn't want to re-run the card because we thought it would charge him twice, and I went and looked at the credit card processor in the back it was captured, but in Future POS it was not. So I voided the items thinking that would solve it. But when grace went to put in her tip from it, the transaction was gone again. I did some digging and found the transaction in the CC processor on the back office computer, opened the transaction, wrote down the credit card number and processed the tip.
86'd items/ need more:
LY Lunch Sales: $1800
Projected Sales : $2043
TY Lunch Sales: $2598
+/- : +44% LY and +$555 PS!
Lunch Covers: 171 (more than a Fri or Sat Lunch!)
Avg PPA: $15.19
Previous Days Labor: 17%
Previous Days Comps: 4.91%
Controllable Comps: 7.15%
Weather: Sunny and hot!
Special events?: there has GOT to be something going on in this city- traffic last night was terrible and when I say last night I'm talking 11:30pm with traffic on 35 like it was 2:30 on a Friday.
Who worked: Grace, Krystin, Joel, Sayo CL. Ruthy Host, Cindy SA, Jason FR
Flow of Business, Cuts and Ticket Times:
Started off so very slow. Then around 12:30 we got hit all at once with a walk in: 7 top, 6 top, 5 top, 6 top, 8 top reso, another 5 top, a few 3's, followed by another 6 top, and a few other 5s. It was madness! I honestly don't know what is going on in town but something has to be! On top of all of that, there was a drunk male sleep standing in the middle of our driveway, near the road. A guest drew him to my attention. I went outside and called 911 for police assistance (afraid he was going to wander into the street when he awoke from him drunken stupor) He stood there, head hunched over, for a while. Then he woke up and started walking again, then stopped near the speed limit sign. Then stopped again at the used car lot and hunched over a car. Then he made his way down 51st toward I35. I saw a cop go by shortly after I got off the phone and started walking back into the building. Hopefully they got that guy some help.
Nonetheless, the kitchen handled the pop really well and got everything out on time, same goes for the sushi bar. The brunt of it was Ramen station and we sold an incredible amount of curry. The kitchen crew did another great job today!
Other than all that, it died down around 2:45.
I have asked the kitchen staff that when they are making soft serve mix to put it in quart containers- I've found we are wasting far less of it rather than putting it in the one large lexan. If it's in quart containers, we can pour two containers in to start the day and refill as needed. I have done this throughout the entire weekend and it has proved to work. On that note, we have also been selling a lot more Soft Serve now that it's just plain vanilla. Not sure if that is something we want to keep in mind as we move forward
3 Staff members that stood out (why/how):
-Grace got bombarded with a 6 top and 7 top almost back to back and did a great job consolidating her steps
-Cindy seemed a little overwhelmed with the day today but got through it okay- shes just timid in general anyhow
-Hector's brother, the new dishwasher, struggled with the volume today- rightfully so being it's his
Any VIP's in? Kenny was in early on before the madness.
Comps& Void Detail:
R&M needs:
So the POS crashed around 2:40 while Grace was running 3 credit cards for a table. She got through the first 2 cards before it decided to reboot, and it print out the 2 credit card slips as well. When it rebooted a few minutes later, the second credit card she ran was still showing that it was open. She didn't want to re-run the card because we thought it would charge him twice, and I went and looked at the credit card processor in the back it was captured, but in Future POS it was not. So I voided the items thinking that would solve it. But when grace went to put in her tip from it, the transaction was gone again. I did some digging and found the transaction in the CC processor on the back office computer, opened the transaction, wrote down the credit card number and processed the tip.
86'd items/ need more:
Sat 7/2515 PM recap
Written By:Mike
LY Dinner Sales:$6987
Projected Sales :$7525
TY Dinner Sales:$7123
+/- : up $136 over LY
Dinner Covers:256
Avg PPA:$28.27
Weather:Hot
Special events?:Johnny came in for his B-day with the whole Family
Who worked: Samara H, Ruthy H, Hiroe FR, Jason SA, Clair, Sayo, Naoto, Dustin, Steph, Grace cktl
Flow of Business, Cuts and Ticket Times: Slow fort the first 30min Then bang on a wait. Johnny was one of the first tables to come in, went rolled the red carpet out for them and they had a great time. It's always nice when the staff enjoys the restaurant enough to close to come in to their place of work to celebrate, we sent him out a cocktail and a kitchen special. the kitchen printers need new ink cartridges only to find we have the wrong ones in stock. i was able to swap the Ribbons out and make it work. let me know when they're getting low and ill do it tell were out of the "wrong cartridge. Samara and Ruthy did a good job handling the flow given the fact we had a few tables that camped for upwards of 2hrs. Went down to 2 for the last 30min, a smooth end to the night.
Specials:
shishito 8
temp Zucc and Squash 4
Panko Green tomatoes 6
Sake/Hama Carpaccio 20
King Sake Box 14
BF 33
Toro 9
3 Staff members that stood out (why/how):Hector Had a few Item that went out that where sub par(burnt escolar that was very raw on the inside and edamame that was way over cooked, chicken skewer that was not grilled and clod on the inside) Daniel was made aware, We all make mistakes but is a definite disconnect with Hector and his attitude, we need to get our arms around Him.
Any VIP's in?Johnny was in with the Family for his Bday, couple of managers from Uchi came out to the shop and had a great experience.
Comps& Void Detail:quite a few Mis-rings from the staff early on tonight, we got on the page quickly. Friends and family, Escolar. Edamame. Kome Bucks,
R&M needs:
86'd items/ need more:all Uni, Soft server for a hr or so(machine acting up),
LY Dinner Sales:$6987
Projected Sales :$7525
TY Dinner Sales:$7123
+/- : up $136 over LY
Dinner Covers:256
Avg PPA:$28.27
Weather:Hot
Special events?:Johnny came in for his B-day with the whole Family
Who worked: Samara H, Ruthy H, Hiroe FR, Jason SA, Clair, Sayo, Naoto, Dustin, Steph, Grace cktl
Flow of Business, Cuts and Ticket Times: Slow fort the first 30min Then bang on a wait. Johnny was one of the first tables to come in, went rolled the red carpet out for them and they had a great time. It's always nice when the staff enjoys the restaurant enough to close to come in to their place of work to celebrate, we sent him out a cocktail and a kitchen special. the kitchen printers need new ink cartridges only to find we have the wrong ones in stock. i was able to swap the Ribbons out and make it work. let me know when they're getting low and ill do it tell were out of the "wrong cartridge. Samara and Ruthy did a good job handling the flow given the fact we had a few tables that camped for upwards of 2hrs. Went down to 2 for the last 30min, a smooth end to the night.
Specials:
shishito 8
temp Zucc and Squash 4
Panko Green tomatoes 6
Sake/Hama Carpaccio 20
King Sake Box 14
BF 33
Toro 9
3 Staff members that stood out (why/how):Hector Had a few Item that went out that where sub par(burnt escolar that was very raw on the inside and edamame that was way over cooked, chicken skewer that was not grilled and clod on the inside) Daniel was made aware, We all make mistakes but is a definite disconnect with Hector and his attitude, we need to get our arms around Him.
Any VIP's in?Johnny was in with the Family for his Bday, couple of managers from Uchi came out to the shop and had a great experience.
Comps& Void Detail:quite a few Mis-rings from the staff early on tonight, we got on the page quickly. Friends and family, Escolar. Edamame. Kome Bucks,
R&M needs:
86'd items/ need more:all Uni, Soft server for a hr or so(machine acting up),
Saturday, July 25, 2015
Saturday AM 7.25.15
Written By: Elizabeth
LY Lunch Sales:$2714
Projected Sales : $2892
TY Lunch Sales:$2822
+/- : +4% LY and -$70 PS
Lunch Covers: 152 (two less than Fri lunch)
Avg PPA: $18.87
Previous Days Labor: 17%
Just a note- with the kitchen getting raises we are going to see an increase in labor a little bit. This means that we need to be more diligent about cutting in the right places at the right times.
Previous Days Comps: 3.42%
Controllable Comps: 10.16%: FNF for 8.2%
Like I mentioned last night, we sold a ton of sake (mostly because I ordered less this week, so naturally people are going to want to drink sake) To give you an example of how much we sold, we generally sell between 7-9% of total sales to Sake. Last night? 11% of total sales were Sake Sales. That's a LOT!!! Thanks so Mike for swinging by Pioneer to grab more Snow Maiden. We're in the clear for service tonight!
Weather: Hot. A little humid.
Who worked: Sayo (dbl), Mandy, Sophia, Joel. Cindy host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Great Saturday. Started slow but picked up around noon, stayed busy through the afternoon, went on a short wait here and there, but it was steady all service. The kitchen was hitting it out of the park, all tickets were coming out in a great timely manner and it really seemed like Alex & Matt had a great flow down- no split tickets at all! not even close. These guys did a fantastic job today. Sushi bar did a good job with Chill on Ni-ban and Spencer on San Ban- the guys handled the roll rush pretty well. Unfortunately towards the last hour of service we were hitting 30 minute sushi lunches. but other than that things were good. Had a lot of folks really taking their time and enjoying their meals today, as well as ordering a lot of food. Yeay!
I was talking to the staff about the free soft serve with Ramen and they all felt it was an easier sell for Bento's. I think we should just go ahead and run that promo again. Is everyone good with that?
Cindy intercepted an angry phone call from a male neighbor stating that he had called the cops about 2 cars parked on our sidewalk out front (a regular problem we have)- she said he sounded pretty upset and told us that we need to patrol the lot more. Cindy said okay and we're sorry and that was that. I went around the dining room interrupting each table asking if they drove the gray honda or gray volvo parked on the corner. Got the Honda moved, but no one fessed up to the Volvo. I watched outside for something to happen, but eventually the Volvo left too. I really hope the cops show up one of these times to find NO ONE parked on the sidewalk. These neighbors have nothing better to do with their Saturday afternoons? (I later looked the name on the caller ID up and my suspicions were correct- Nathan Langfitt, the same guy that usually comes into the restaurant to scold me)
Specials:
We sold 10 soft serves today! Granted it's just Vanilla, but it sold really well!
3 Staff members that stood out (why/how):
-A few things about SA Miho: 1- she hitch hiked to work this morning because she missed her bus. 2- I talked with her today about her pants and how she needs to get darker jeans or black pants. She said she doesn't have a lot of money and I told her to check out goodwill, savers or buffalo exchange. Sophia volunteered to go with her and help her too. (Also, she tends to forget to pick up her paycheck, so maybe that is why she is short on funds? a few weeks ago she had two envelopes from a month's worth of work, and just now I looked and she has an envelope from last week's payday) 3- I asked her last time to stop leaving dirty trays on tables and walking away, and she was doing it again today. I told her to please stop leaving dirty trays of dishes on tables- that if she doesn't have settings, to just take the plates to the back and come back. She said okay. Please be sure to watch that.
Any VIP's in?
Justine's bartender (pretty lady, can't remember her name) and her man friend Billy. Chanel our Glazers Rep's Manager.And the lady with the little girl that likes to eat sushi lunches with samon maki.
Comps& Void Detail:
FNF for 2 pieces pork Belly for Chanel.
FNF for 3 spicy scallops for the guy that Miho hitch hiked a ride from (he came in for lunch)
R&M needs:
Please make sure we are discarding any chipped or broken Ramen bowls. Had a few go out today with major chips in them. Just not good. Also, Kayo, did you order more rice bowls? The brown ones we got all have big chips in them (all except maybe 5), so we definitely need more.
86'd items/ need more:
LY Lunch Sales:$2714
Projected Sales : $2892
TY Lunch Sales:$2822
+/- : +4% LY and -$70 PS
Lunch Covers: 152 (two less than Fri lunch)
Avg PPA: $18.87
Previous Days Labor: 17%
Just a note- with the kitchen getting raises we are going to see an increase in labor a little bit. This means that we need to be more diligent about cutting in the right places at the right times.
Previous Days Comps: 3.42%
Controllable Comps: 10.16%: FNF for 8.2%
Like I mentioned last night, we sold a ton of sake (mostly because I ordered less this week, so naturally people are going to want to drink sake) To give you an example of how much we sold, we generally sell between 7-9% of total sales to Sake. Last night? 11% of total sales were Sake Sales. That's a LOT!!! Thanks so Mike for swinging by Pioneer to grab more Snow Maiden. We're in the clear for service tonight!
Weather: Hot. A little humid.
Who worked: Sayo (dbl), Mandy, Sophia, Joel. Cindy host, Miho SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Great Saturday. Started slow but picked up around noon, stayed busy through the afternoon, went on a short wait here and there, but it was steady all service. The kitchen was hitting it out of the park, all tickets were coming out in a great timely manner and it really seemed like Alex & Matt had a great flow down- no split tickets at all! not even close. These guys did a fantastic job today. Sushi bar did a good job with Chill on Ni-ban and Spencer on San Ban- the guys handled the roll rush pretty well. Unfortunately towards the last hour of service we were hitting 30 minute sushi lunches. but other than that things were good. Had a lot of folks really taking their time and enjoying their meals today, as well as ordering a lot of food. Yeay!
I was talking to the staff about the free soft serve with Ramen and they all felt it was an easier sell for Bento's. I think we should just go ahead and run that promo again. Is everyone good with that?
Cindy intercepted an angry phone call from a male neighbor stating that he had called the cops about 2 cars parked on our sidewalk out front (a regular problem we have)- she said he sounded pretty upset and told us that we need to patrol the lot more. Cindy said okay and we're sorry and that was that. I went around the dining room interrupting each table asking if they drove the gray honda or gray volvo parked on the corner. Got the Honda moved, but no one fessed up to the Volvo. I watched outside for something to happen, but eventually the Volvo left too. I really hope the cops show up one of these times to find NO ONE parked on the sidewalk. These neighbors have nothing better to do with their Saturday afternoons? (I later looked the name on the caller ID up and my suspicions were correct- Nathan Langfitt, the same guy that usually comes into the restaurant to scold me)
Specials:
We sold 10 soft serves today! Granted it's just Vanilla, but it sold really well!
3 Staff members that stood out (why/how):
-A few things about SA Miho: 1- she hitch hiked to work this morning because she missed her bus. 2- I talked with her today about her pants and how she needs to get darker jeans or black pants. She said she doesn't have a lot of money and I told her to check out goodwill, savers or buffalo exchange. Sophia volunteered to go with her and help her too. (Also, she tends to forget to pick up her paycheck, so maybe that is why she is short on funds? a few weeks ago she had two envelopes from a month's worth of work, and just now I looked and she has an envelope from last week's payday) 3- I asked her last time to stop leaving dirty trays on tables and walking away, and she was doing it again today. I told her to please stop leaving dirty trays of dishes on tables- that if she doesn't have settings, to just take the plates to the back and come back. She said okay. Please be sure to watch that.
Any VIP's in?
Justine's bartender (pretty lady, can't remember her name) and her man friend Billy. Chanel our Glazers Rep's Manager.And the lady with the little girl that likes to eat sushi lunches with samon maki.
Comps& Void Detail:
FNF for 2 pieces pork Belly for Chanel.
FNF for 3 spicy scallops for the guy that Miho hitch hiked a ride from (he came in for lunch)
R&M needs:
Please make sure we are discarding any chipped or broken Ramen bowls. Had a few go out today with major chips in them. Just not good. Also, Kayo, did you order more rice bowls? The brown ones we got all have big chips in them (all except maybe 5), so we definitely need more.
86'd items/ need more:
Friday, July 24, 2015
Friday PM 7.24.15
Written By: Elizabeth
LY Dinner Sales: $6475
Projected Sales : $6616
TY Dinner Sales: $6967
+/- : +8% LY and +$351 PS
Dinner Covers: 230
Avg PPA: $30.29
Weather: Hot. IT got up to 83 degrees in the dining room tonight. the party room complained of how hot it was in the restaurant and I explained we're having some AC issues that we're working on. they were understanding. But damn did it get hot.
Special events?:none...national tequila day, does that count?
Who worked: Johnny, Sophia, Kate, Clair, Dusten CL. Grace CT. Samara & Ruthy host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Night started busy and stayed steady throughout the night. Went on a wait around 6:15 and got off the wait around 10pm. I cut Clair and Kate around then, since we were steadily moving with 2 top after 2 top in a full restaurant. Went 2 on at 10:15, and only another table came in after that, so it died down pretty quick. Johnny was having a rough night with a bunch of 2 tops that weren't spending very much. He got a little frustrated for a minute but we talked it out and he finished with a smile. Sophia had a great night in the back B's. She had a table spend over $500 (B7) so that made her night. Kate did fine, had the difficult Leland (see below), Clair only had one party in the PR all night, but still maintained a positive attitude despite her long double. Dusten still has this handlebar mustache....
Had a few 25 minute sushi bar tickest I mentioned to Toshi and Kazu, since they were standing around doing not much of anything, and the maki station was getting most of the business (I'm not saying that in bad way, they just didn't have any tickets). But after that the tickets seemed to get back on track.
On the kitchen side, I caught 2 yaki onigiri going out that were pretty well done, I sent them back and had them remade. Also had a yakiniku take about 20 minutes. But other than that it was a smooth night.
We used the cart for a water station tonight. Seemed to work out well. We placed it near the first table outside. Looks like we went through about a sleeve worth of cups. I would love to get some smaller cups so we're not using our big cups.
Are we cooking the Yakiniku any differently during dinner service than we are at lunch service? When I order it at lunch it comes out juicy and flavorful, and when I order it at dinner it comes out tough and chewy. Just wondering if the preparation process is different (grill vs. pan)?
Specials:
Tempura Zuch & Squash 14
Fried Green Toms 7
Shishito 10
All Star 15
Hon Maguro 24
Toro 10
King Salmon Box 6
Sake Toro/Hama Toro Sashimi: 7
3 Staff members that stood out (why/how):
See above.
Any VIP's in?
Here is who NOT a VIP: Leland Price.(guy on the right in the white shirt)
This guy has come in time and time again, drinks a ton of Hot Sake, is somewhat an annoyance to the staff (particularly the ladies) and today was kind of the last straw for me. He started talking to this gay couple outside and was an enough of an annoyance that they mentioned it later on (they didn't want to be rude, but were annoyed with how pushy he was into their conversation, then tried to get them to sit at a 4 top with him and his girlfriend) He kept asking Grace out too, which was weird considering he was with a lady. He tipped Grace $2 on a $34 bill. Then he sat at A1 with Kate, tried to order more hot sake, Kate pumped the brakes on him, he ate a few rolls and tipped her $2 on a $44 check. He takes a lot of patience to wait on and most of the servers describe the experience with him as "punishment' because they put a lot of work and effort into his table and he leaves them practically nothing. I would like to be a little more proactive about his visits. So keep an eye out. He's really bro-y and acts like an entitled UT kid.
Actual VIPS in tonight: The co-owners of Hillside Farmacy (plus a guest): sent them 3 aburi hamachi since they mentioned to Clair that every time they would come in and Leary was working he would send them Zato-Ichi and how nice Leary was. Clair said they ordered about 9 pieces of Zato-Ichi this time around, so I thought I would get them to try something else since they were eating a lot of Nigiri
Jon, one of the programmers from Alamo Drafthouse was in. I bought him his first round of drinks and put a 15% discount on his check. He is such a cool guy- great positive energy from that guy!
On a lighter note....SUSHI BIKE!
Comps& Void Detail:
FNF 15% for Alamo John, DNL for a Longhorn roll- said it was tough. Voided a few pieces of Uni, we 86'd. Voided a kit spec because the price was wrong.
R&M needs:
86'd items/ need more:
Of course we sell 7 bottles of Snow Maiden this week along with 20 glasses, and 86 it.... :(
There was an issue with text messages not being received with the kitchen orders for Restaurant Depot/HEB. Jersey text Take and Toshi the order (and showed me on his phone when he sent it), but Toshi said he never got the text message. and that Kazu asked Daniel about it- Daniel reached out to Jersey asking if he needed to make the order, and Jersey told Daniel not to worry about it (because he had already text Toshi) So Daniel told Kazu that same thing. Sounds like there was just a communication barrier and some kind of technical issue with Toshi's phone not getting the message. There seemed to be a lot of finger pointing about this this afternoon though, and I would like to leave this here. It was an technology flute. I don't believe anyone is at fault.
LY Dinner Sales: $6475
Projected Sales : $6616
TY Dinner Sales: $6967
+/- : +8% LY and +$351 PS
Dinner Covers: 230
Avg PPA: $30.29
Weather: Hot. IT got up to 83 degrees in the dining room tonight. the party room complained of how hot it was in the restaurant and I explained we're having some AC issues that we're working on. they were understanding. But damn did it get hot.
Special events?:none...national tequila day, does that count?
Who worked: Johnny, Sophia, Kate, Clair, Dusten CL. Grace CT. Samara & Ruthy host, Jason SA, Sigele FR
Flow of Business, Cuts and Ticket Times:
Night started busy and stayed steady throughout the night. Went on a wait around 6:15 and got off the wait around 10pm. I cut Clair and Kate around then, since we were steadily moving with 2 top after 2 top in a full restaurant. Went 2 on at 10:15, and only another table came in after that, so it died down pretty quick. Johnny was having a rough night with a bunch of 2 tops that weren't spending very much. He got a little frustrated for a minute but we talked it out and he finished with a smile. Sophia had a great night in the back B's. She had a table spend over $500 (B7) so that made her night. Kate did fine, had the difficult Leland (see below), Clair only had one party in the PR all night, but still maintained a positive attitude despite her long double. Dusten still has this handlebar mustache....
Had a few 25 minute sushi bar tickest I mentioned to Toshi and Kazu, since they were standing around doing not much of anything, and the maki station was getting most of the business (I'm not saying that in bad way, they just didn't have any tickets). But after that the tickets seemed to get back on track.
On the kitchen side, I caught 2 yaki onigiri going out that were pretty well done, I sent them back and had them remade. Also had a yakiniku take about 20 minutes. But other than that it was a smooth night.
We used the cart for a water station tonight. Seemed to work out well. We placed it near the first table outside. Looks like we went through about a sleeve worth of cups. I would love to get some smaller cups so we're not using our big cups.
Are we cooking the Yakiniku any differently during dinner service than we are at lunch service? When I order it at lunch it comes out juicy and flavorful, and when I order it at dinner it comes out tough and chewy. Just wondering if the preparation process is different (grill vs. pan)?
Specials:
Tempura Zuch & Squash 14
Fried Green Toms 7
Shishito 10
All Star 15
Hon Maguro 24
Toro 10
King Salmon Box 6
Sake Toro/Hama Toro Sashimi: 7
3 Staff members that stood out (why/how):
See above.
Any VIP's in?
Here is who NOT a VIP: Leland Price.(guy on the right in the white shirt)
Actual VIPS in tonight: The co-owners of Hillside Farmacy (plus a guest): sent them 3 aburi hamachi since they mentioned to Clair that every time they would come in and Leary was working he would send them Zato-Ichi and how nice Leary was. Clair said they ordered about 9 pieces of Zato-Ichi this time around, so I thought I would get them to try something else since they were eating a lot of Nigiri
Jon, one of the programmers from Alamo Drafthouse was in. I bought him his first round of drinks and put a 15% discount on his check. He is such a cool guy- great positive energy from that guy!
On a lighter note....SUSHI BIKE!
Comps& Void Detail:
FNF 15% for Alamo John, DNL for a Longhorn roll- said it was tough. Voided a few pieces of Uni, we 86'd. Voided a kit spec because the price was wrong.
R&M needs:
86'd items/ need more:
Of course we sell 7 bottles of Snow Maiden this week along with 20 glasses, and 86 it.... :(
There was an issue with text messages not being received with the kitchen orders for Restaurant Depot/HEB. Jersey text Take and Toshi the order (and showed me on his phone when he sent it), but Toshi said he never got the text message. and that Kazu asked Daniel about it- Daniel reached out to Jersey asking if he needed to make the order, and Jersey told Daniel not to worry about it (because he had already text Toshi) So Daniel told Kazu that same thing. Sounds like there was just a communication barrier and some kind of technical issue with Toshi's phone not getting the message. There seemed to be a lot of finger pointing about this this afternoon though, and I would like to leave this here. It was an technology flute. I don't believe anyone is at fault.
7/24/15 am recap
Written By:Mike
LY Lunch Sales:$1443
Projected Sales :$2122
TY Lunch Sales:$2424
+/- : +339
Lunch Covers:154
Avg PPA:$15.40
Weather: Hot
Who worked:
Flow of Business, Cuts and Ticket Times:slow and steady at the start but we picked up shortly after, had a wait almost to close. Sushi bar was pushed with sushi lunches of course but did well to minimize ticket times. Kitchen was steady. Cuts made around 145pm and Clair closed out the shift. Pretty but a smooth shift, great team work.
3 Staff members that stood out (why/how): great team work and communication from the FOH, Ruthy did a great job passing and handling flow.
Comps& Void Detail: friends and family for S-2. A Chucka hit the ground and was remade
R&M needs: Need more Sushi lunch plates ASAP. Almost all where on the floor today and Kazu still had 6 sushi lunch's to plate. need a few more share plates ( I believe we have a few under B6), sake clear glasses. long Sashimi plates.
86'd items/ need more:soft serve
LY Lunch Sales:$1443
Projected Sales :$2122
TY Lunch Sales:$2424
+/- : +339
Lunch Covers:154
Avg PPA:$15.40
Weather: Hot
Who worked:
Flow of Business, Cuts and Ticket Times:slow and steady at the start but we picked up shortly after, had a wait almost to close. Sushi bar was pushed with sushi lunches of course but did well to minimize ticket times. Kitchen was steady. Cuts made around 145pm and Clair closed out the shift. Pretty but a smooth shift, great team work.
3 Staff members that stood out (why/how): great team work and communication from the FOH, Ruthy did a great job passing and handling flow.
Comps& Void Detail: friends and family for S-2. A Chucka hit the ground and was remade
R&M needs: Need more Sushi lunch plates ASAP. Almost all where on the floor today and Kazu still had 6 sushi lunch's to plate. need a few more share plates ( I believe we have a few under B6), sake clear glasses. long Sashimi plates.
86'd items/ need more:soft serve
Thursday, July 23, 2015
7/23 Pm recap
Written By:Mike
LY Dinner Sales:$4943
Projected Sales :$5060
TY Dinner Sales:$5156
+/- : up 213 over LY
Dinner Covers:183
Avg PPA:$28.17
Weather: warm/hot
Who worked:Samara and Cynthia H, Jason FR, Miho SA, Soph, Joel, Miho, Steph,Dustin or (AKA boom boom pow!!!)
Flow of Business, Cuts and Ticket Times:Steady night over all. Sushi bar was busy while the kitchen was manageable. Went on a wait early on and didnt come off it tell 930pm. Cut Cynthia and went down to 2. KAZU is on his 3rd Double in a row and is tired, I would like to give him a gift card some where if we have something? Everyone did a good job.
Specials:
green tomatos 11
beef tataki 3
zucc and squash temp 15
sake/hama toro Carpaccio 18
BF 24
Toro 12
3 Staff members that stood out (why/how): Ruthy continues to do well with the volume an Improve. Miho has been pressed the last few days and remain in high spirits, shes awesome. Chill did well again. Kazu is holding up well given the hrs worked.
Comps& Void Detail:Mis rings,
R&M needs: misting fans worked great
86'd items/ need more: Shuto Uni, seaweed, ice cream
LY Dinner Sales:$4943
Projected Sales :$5060
TY Dinner Sales:$5156
+/- : up 213 over LY
Dinner Covers:183
Avg PPA:$28.17
Weather: warm/hot
Who worked:Samara and Cynthia H, Jason FR, Miho SA, Soph, Joel, Miho, Steph,Dustin or (AKA boom boom pow!!!)
Flow of Business, Cuts and Ticket Times:Steady night over all. Sushi bar was busy while the kitchen was manageable. Went on a wait early on and didnt come off it tell 930pm. Cut Cynthia and went down to 2. KAZU is on his 3rd Double in a row and is tired, I would like to give him a gift card some where if we have something? Everyone did a good job.
Specials:
green tomatos 11
beef tataki 3
zucc and squash temp 15
sake/hama toro Carpaccio 18
BF 24
Toro 12
3 Staff members that stood out (why/how): Ruthy continues to do well with the volume an Improve. Miho has been pressed the last few days and remain in high spirits, shes awesome. Chill did well again. Kazu is holding up well given the hrs worked.
Comps& Void Detail:Mis rings,
R&M needs: misting fans worked great
86'd items/ need more: Shuto Uni, seaweed, ice cream
7/23/15 AM recap
Written By:Mike
LY Lunch Sales:$1443
Projected Sales :$1663
+/- : up $757 over LY
TY Lunch Sales:$2200
Lunch Covers: 136
Avg PPA:$16:18
Previous Days Labor:20%
Previous Days Comps:3.68
Controllable Comps:0%
Weather: warm/hot
Who worked:Cynthia H, Jason FR, Miho SA, Clair, Johnny, Joel, Sayo
Flow of Business, Cuts and Ticket Times:had a pop right at open and a short wait tell 1230. Cut down to 2 with Clair closing today, she did well. We didn't let the staff order sushi for lunch today to allow the SB to fill a catering order for 4pm before their break. All in all a easy shift for all, no hiccups. We did have the insurance adjuster out and service pro in/out the restaurant during service but it was seamless.
3 Staff members that stood out (why/how): the team did well given the disturbance on a busy lunch serivce and managment and contractors walking around, great job.
Comps& Void Detail: bday dessert, 30 kome bucks, misring
R&M needs: Andy the electrician was out bright and early to to the electrical install for the exterior fans, he commented on how great the staff and his dinner was at Kome last week. Got little closer to having the repairs/roof/AC water damage dealt with. Booth Elizabeth and I felt good about the progress today. More to come
86'd items/ need more:Shuto Uni
LY Lunch Sales:$1443
Projected Sales :$1663
+/- : up $757 over LY
TY Lunch Sales:$2200
Lunch Covers: 136
Avg PPA:$16:18
Previous Days Labor:20%
Previous Days Comps:3.68
Controllable Comps:0%
Weather: warm/hot
Who worked:Cynthia H, Jason FR, Miho SA, Clair, Johnny, Joel, Sayo
Flow of Business, Cuts and Ticket Times:had a pop right at open and a short wait tell 1230. Cut down to 2 with Clair closing today, she did well. We didn't let the staff order sushi for lunch today to allow the SB to fill a catering order for 4pm before their break. All in all a easy shift for all, no hiccups. We did have the insurance adjuster out and service pro in/out the restaurant during service but it was seamless.
3 Staff members that stood out (why/how): the team did well given the disturbance on a busy lunch serivce and managment and contractors walking around, great job.
Comps& Void Detail: bday dessert, 30 kome bucks, misring
R&M needs: Andy the electrician was out bright and early to to the electrical install for the exterior fans, he commented on how great the staff and his dinner was at Kome last week. Got little closer to having the repairs/roof/AC water damage dealt with. Booth Elizabeth and I felt good about the progress today. More to come
86'd items/ need more:Shuto Uni
Wednesday, July 22, 2015
7/22/15 PM recap
Written By:Mike
LY Dinner Sales:$4400
Projected Sales :$4516
TY Dinner Sales:$4498
+/- : +98 over LY
Dinner Covers: 166
Avg PPA:$27.10
Weather: warm/hot
Who worked: Samara H, Hiroe FR, Keori SA, Dustin, Soph, Kate, Naoto, Miho
Flow of Business, Cuts and Ticket Times: Smooth night across the boards. Had a large party no-show. Easy flow throughout the night. on a wait around 630pm and hand a 20-35min wait tell 930 when we came off. Cut down to 2 and Soph took the last straggling few right before close.
Specials:
green beans 15
beef tataki2
BF 16
Toro 9
hama/sake toro carpaccio 3
3 Staff members that stood out (why/how): Robert had his first night in the dish pit and did well, happy to work and picked it up quickly.
Comps& Void Detail: a few misring
R&M needs: well we got a the whole insulated, taped and a sheet tastefully covering our new shy light, insurance adjuster will be out tomorrow mid day. I met with service pros again to day as well as Efficiant Air.
86'd items/ need more: shuto uni, soba salad
LY Dinner Sales:$4400
Projected Sales :$4516
TY Dinner Sales:$4498
+/- : +98 over LY
Dinner Covers: 166
Avg PPA:$27.10
Weather: warm/hot
Who worked: Samara H, Hiroe FR, Keori SA, Dustin, Soph, Kate, Naoto, Miho
Flow of Business, Cuts and Ticket Times: Smooth night across the boards. Had a large party no-show. Easy flow throughout the night. on a wait around 630pm and hand a 20-35min wait tell 930 when we came off. Cut down to 2 and Soph took the last straggling few right before close.
Specials:
green beans 15
beef tataki2
BF 16
Toro 9
hama/sake toro carpaccio 3
3 Staff members that stood out (why/how): Robert had his first night in the dish pit and did well, happy to work and picked it up quickly.
Comps& Void Detail: a few misring
R&M needs: well we got a the whole insulated, taped and a sheet tastefully covering our new shy light, insurance adjuster will be out tomorrow mid day. I met with service pros again to day as well as Efficiant Air.
86'd items/ need more: shuto uni, soba salad
7/22/15 Wednesday AM recap
Written By: Dusten
LY Lunch Sales: 1983
Projected Sales : 1840
TY Lunch Sales: 2085
+/- : 5% over LY and $245 over projected
Lunch Covers: 118
Avg PPA: 17.67
Weather: summer heat is here
Who worked: Clair, Grace, Johnny CL, Miho SA, Cindy H and Sigele FR. I sent Mandy home at opening considering the back B's were closed off.
Flow of Business, Cuts and Ticket Times: Steady lunch. Went on a wait considering we were short a few tables. We probably could have been on a bit of a wait anyways. Ticket times were okay. Some a la carte nigiri got backed up a bit due to sushi lunches and bentos needing to be made and taking priority. Grace was a little concerned about a couple of pieces but I explained to her the prioritization of combo lunches. Her table had plenty of food so they were fine. I think she understands a bit better.
3 Staff members that stood out (why/how): Everyone did a good job today. No significant screw ups. Grace seemed a bit more at ease. I know there are a multitude of nuances she will need to know. She'll pick it up.
I'd still like to see more efficiency out of Miho. She works hard and is very enthusiastic, but her time could be better managed. This too will come with time and experience.
Mandy was a trooper today. Because of the ceiling situation, we only needed three servers. I asked her to help open and then sent her home. Paid her for the hour and I set aside some Kome bucks for her.
Any VIP's in? Tara and Kelvin- they are parking on the sidewalk. I didn't get a chance to talk with them about it, but I saw a brown BMW SUV in the no-no spot and they left in it. Some lunch regulars. There's a gentleman that came in two consecutive days when I was serving. He asks for omakase, spends 150-$200 and invariably tips 10%. He is the guy that borrowed some book from our lobby (with Take's permission). He and his wife came in and ordered a bento and kastu don and this time tipped appropriately. Hope that continues.
Comps& Void Detail: 2 nigiri pieces due to a misring.
R&M needs: Back B's are getting patched up temporarily. Mike can offer better insight into the situation.
86'd items/ need more:
LY Lunch Sales: 1983
Projected Sales : 1840
TY Lunch Sales: 2085
+/- : 5% over LY and $245 over projected
Lunch Covers: 118
Avg PPA: 17.67
Weather: summer heat is here
Who worked: Clair, Grace, Johnny CL, Miho SA, Cindy H and Sigele FR. I sent Mandy home at opening considering the back B's were closed off.
Flow of Business, Cuts and Ticket Times: Steady lunch. Went on a wait considering we were short a few tables. We probably could have been on a bit of a wait anyways. Ticket times were okay. Some a la carte nigiri got backed up a bit due to sushi lunches and bentos needing to be made and taking priority. Grace was a little concerned about a couple of pieces but I explained to her the prioritization of combo lunches. Her table had plenty of food so they were fine. I think she understands a bit better.
3 Staff members that stood out (why/how): Everyone did a good job today. No significant screw ups. Grace seemed a bit more at ease. I know there are a multitude of nuances she will need to know. She'll pick it up.
I'd still like to see more efficiency out of Miho. She works hard and is very enthusiastic, but her time could be better managed. This too will come with time and experience.
Mandy was a trooper today. Because of the ceiling situation, we only needed three servers. I asked her to help open and then sent her home. Paid her for the hour and I set aside some Kome bucks for her.
Any VIP's in? Tara and Kelvin- they are parking on the sidewalk. I didn't get a chance to talk with them about it, but I saw a brown BMW SUV in the no-no spot and they left in it. Some lunch regulars. There's a gentleman that came in two consecutive days when I was serving. He asks for omakase, spends 150-$200 and invariably tips 10%. He is the guy that borrowed some book from our lobby (with Take's permission). He and his wife came in and ordered a bento and kastu don and this time tipped appropriately. Hope that continues.
Comps& Void Detail: 2 nigiri pieces due to a misring.
R&M needs: Back B's are getting patched up temporarily. Mike can offer better insight into the situation.
86'd items/ need more:
Tuesday, July 21, 2015
7/21/15 pm recap
Written By:Mike
LY Dinner Sales:4644
Projected Sales :4001
TY Dinner Sales:5771
+/- : up $1127 over LY
Dinner Covers:203
Avg PPA:$28.43
Weather: hot
Who worked:Cynthia H, Miho SA, Sigele FR, Jason, Steph, Kate, Sayo, Grace
Flow of Business, Cuts and Ticket Times:so we where busy right out of the gates! A few large parties mixed with a few Campers made for a really challenging flow and quote tome but Cynthia handled like a pro, very impressed. i CKTL'd to take some pressure off the wait, but the staff was pressed. We had a party for the party room insist they where told by someone if they came in with 5 ppl it would be ok(nope), we worked it out but not easily. Sushi bar was slow tonight at time and kitchen got busy a few times buy did well. Still on a wait at AT CLOSE!! which made for a late "last" call to accommodate the last min walk-in's. A fun but one of the strangest flows/night i've seen in a long time.
Specials:
temp green beans 11
beef tataki 0
bluefin 18
toro 11
jap uni 6
3 Staff members that stood out (why/how): Cynthia handled the host stand like a pro, quote time have gotten much better as well. Grace was a little scattered tonight, she still needs to work on her sequence of service and pace on the floor during a push.
Comps& Void Detail: few b-day deserts, botan ebi missed the plate and was a comp,
R&M needs: the Guys are out night from service pro to cut a into the drywall and give us a idea whats causing the moister.
86'd items/ need more: Masu, King sake box,
LY Dinner Sales:4644
Projected Sales :4001
TY Dinner Sales:5771
+/- : up $1127 over LY
Dinner Covers:203
Avg PPA:$28.43
Weather: hot
Who worked:Cynthia H, Miho SA, Sigele FR, Jason, Steph, Kate, Sayo, Grace
Flow of Business, Cuts and Ticket Times:so we where busy right out of the gates! A few large parties mixed with a few Campers made for a really challenging flow and quote tome but Cynthia handled like a pro, very impressed. i CKTL'd to take some pressure off the wait, but the staff was pressed. We had a party for the party room insist they where told by someone if they came in with 5 ppl it would be ok(nope), we worked it out but not easily. Sushi bar was slow tonight at time and kitchen got busy a few times buy did well. Still on a wait at AT CLOSE!! which made for a late "last" call to accommodate the last min walk-in's. A fun but one of the strangest flows/night i've seen in a long time.
Specials:
temp green beans 11
beef tataki 0
bluefin 18
toro 11
jap uni 6
3 Staff members that stood out (why/how): Cynthia handled the host stand like a pro, quote time have gotten much better as well. Grace was a little scattered tonight, she still needs to work on her sequence of service and pace on the floor during a push.
Comps& Void Detail: few b-day deserts, botan ebi missed the plate and was a comp,
R&M needs: the Guys are out night from service pro to cut a into the drywall and give us a idea whats causing the moister.
86'd items/ need more: Masu, King sake box,
7/21/15 am recap
Written By:Mike
LY Lunch Sales:$1491
Projected Sales :$1943
TY Lunch Sales:1818
+/- : up $467 over LY
Lunch Covers:107
Avg PPA:16.99
Previous Days Labor:17%
Controllable Comps:18.67%
Weather:hot
Who worked: Cynthia H, Miho SA, Sigele FR, jason, Kate, Johnny, Krystin
Flow of Business, Cuts and Ticket Times: Lunch was steady flow from the start. We had a pick up 30 min after open with a lot of folks wanting sushi lunch so Kazu got slammed! We are also short on sushi lunch plates so Andrew and Kaylin could help plate for Kazu. We will need to get more so Maki station can help. Kitchen got a good push but held it down. Cuts made around 1pm and Johnny closed the shop down. everyone did well.
Comps& Void Detail:
comped a hama that went out, should have been a Sake
R&M needs: So i came in to the shop this morning to see quite a lot of damage in the area of the "bubble" over b8. Elizabeth came in a few min later and we went around and around on what needs to happen as it got much worse over the last 2 days to say the least. We called the insurance company as well as 3-5 water damage contractors to assess and diagnose the problem as well both didn't think waiting another day was a good Idea. What we can tell now is a portion of the ceiling IS coming down, and must BE TAKEN down as early as to night as it might fall on its own wait. More to come in the PM blogger. -Mike
86'd items/ need more:
Parfait
shuto uni
Jap Uni
LY Lunch Sales:$1491
Projected Sales :$1943
TY Lunch Sales:1818
+/- : up $467 over LY
Lunch Covers:107
Avg PPA:16.99
Previous Days Labor:17%
Controllable Comps:18.67%
Weather:hot
Who worked: Cynthia H, Miho SA, Sigele FR, jason, Kate, Johnny, Krystin
Flow of Business, Cuts and Ticket Times: Lunch was steady flow from the start. We had a pick up 30 min after open with a lot of folks wanting sushi lunch so Kazu got slammed! We are also short on sushi lunch plates so Andrew and Kaylin could help plate for Kazu. We will need to get more so Maki station can help. Kitchen got a good push but held it down. Cuts made around 1pm and Johnny closed the shop down. everyone did well.
Comps& Void Detail:
comped a hama that went out, should have been a Sake
R&M needs: So i came in to the shop this morning to see quite a lot of damage in the area of the "bubble" over b8. Elizabeth came in a few min later and we went around and around on what needs to happen as it got much worse over the last 2 days to say the least. We called the insurance company as well as 3-5 water damage contractors to assess and diagnose the problem as well both didn't think waiting another day was a good Idea. What we can tell now is a portion of the ceiling IS coming down, and must BE TAKEN down as early as to night as it might fall on its own wait. More to come in the PM blogger. -Mike
86'd items/ need more:
Parfait
shuto uni
Jap Uni
Monday, July 20, 2015
Monday 7.20.15
Written By: Elizabeth
LY Lunch Sales: $1491
Projected Sales: $1943
TY Lunch Sales: $1788
+/- : +20% LY and -$155 PS
Lunch Covers: 102
Avg PPA: $17.53 (high for a monday)
LY Dinner Sales: $4678
Projected Sales: $4781
TY Dinner Sales: $4137
+/- : -12% LY and -$644 PS
Dinner Covers: 152
Avg PPA: $27.22
Previous Days Labor %: 16.17%
Previous Days Comps %: 5.80% with 6.35% Ctrl
Weather: Warm, then hotter. 90s
Any Special events going on?:
Who worked?:
Lunch: Mandy, Joel, Camacho, Johnny CL. Cindy Host, Hiroe FR, Jason SA
Dinner: Mandy, Joel, Krystin, Grace, Camacho CL. Jason Host, Hiroe FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
lunch: started off slow. really slow. Mandy didn't have her first table until almost noon. Then all at once we got hit, real hard. We went on a wait around 12:30 and stayed busy until 1:30. I didn't make any cuts until after 1:30, when I went 2 on, but even then we still had a pretty full restaurant.
Everyone pitched in and helped where needed. No excessive ticket times to note. The kitchen was getting slammed and it was hard to tell if the sushi bar was too since everyone was simultaniously working on the catering order. I ordered Pizza for lunch for everyone and it was inhaled. Note: The plain jane pepperoni pizzas were the hot item. they went the fastest. So next time maybe order 3 of those, and 2 of whatever else.
The sushi bar had the large catering order today and banged it out like a champ! These guys rocked this catering order. So much so that they all got a small break in between.
On my break I was tearing the ceiling down....literally. The bubble over B8 got to be huge by the end of service. So I had no choice but to cut into it and clear it out. Lots of soaking drywall came down and some water came out but not a lot. Most of it was just air. After an extensive bit of work was done the HVAC guy showed up. I called Petrocelli, and I'm going to assume them our new; AC folks and ditch the guy who has been ripping us off for years, Ed. Petrocelli came out and looked at it. Its not from the AC unit. Kinda. What he thinks it might be is a duct that is in the ceiling. Since we don't have an attic it's hard to know. But his guess is that there potentially is a duct up there (with no vents) and between the cold air we pump in and the hot air up top, it's got a lot of condensation that has been accumulating over years (and he said it could take years for this to occur- also it has been the most humid summer we have seen in a while). Nonetheless, the bubble that we've seen over A8 area, this is on the same strip, and if you follow up, there is definitely something wrong in that line that runs from A4 to A8 to B5, 6, 7 & 8. If it IS the duct work (which there may be no way of telling) they will have to extract the plaster or whatever that part of the ceiling is made of (dry wall?) extract that, take the duct out, reform it and put it back in. Now, here's my suggestion should we decide to do this: Joe already suggested putting in a duct with multiple vents to help resolve that huge problem we have with the back Bs getting too much air blown on them. Should we decide to go down this route, we will have to close for a few hours at least. Again, if this is the route we want to take, I suggest we do it when we close on Aug 18th for the Schlitterbahn trip. But I have the handyman coming tomorrow to take a look at the problem too and get his take on it.
Anyhow by this time it was 4pm and the openers were in, I was trying to get my beverage order in hastily (since cut off time is 5 and I had to deliver the catering order). I got the specials put in and then at 4:30 I loaded my car up with the sushi delivery and was on my way. Got there by 4:55, got up to the 5th floor (which wasn't printed on the instructions, I just had to guess) And unpacked the trays. Unfortunately they are still not giving us a long enough window to set up and the staff started trickling in like vultures. I quickly finished but didn't get out of there until 5:25. And hit so much trafffic coming back to Kome I didn't get back until 5:45. Luckily (or unluckily) we were really slow. Much like lunch. It didn't pick up until 8pm (as I expected) and between 8 and 8:30 we filled up- had a few walk in 5 tops and 6 tops, and then had Leslie's 8pm reso which consisted of Rachel & Carlos and the rest of those regulars. Too funny. They were great. The restaurant stayed steady busy until 9:30 when it died down. I cut Mandy at 9pm and Joel around the same time. Went 2 on at 9:30 and I think maybe 1 other table came in after that...but maybe not.
Specials?
Tempura Green beans 11
Japanese Uni 6
Blue Fin 17
Toro 12
3 Staff members that stood out (why/how):
Jason was hosting tonight and came in looking the part! He had a nice, fitted black long sleeve button up shirt on, dark jeans and black sneakers, and his hair looked nice too! Finally! He said that he hopes that after his host shift Saturday night and his Host shift tonight that he could be put on more hosting shifts. I said it was up to Mike but I would like to see him continue to go down this path. Mike, if you could schedule him at least 1 host shift a week, or 2 (one on your shift one on mine?) so we can track his progress. But tonight he really showed that he wants to host. Great step.
Mandy had the party room and the middle B's which I was hesitant to put her on, but she handled the volume well and stayed organized
Johnny and Mandy helped me a little bit when I cracked the ceiling open. They held the trash bag under me so I didn't make as big of a mess.
Grace did a great job tonight in the back B's. I feel like she is going to be a great asset on the floor. She seems very quick and conscientious of her steps. She also went above and a little too much beyond and misread what her sidework was. She dated every single bottle in the fridge with todays date. So be aware of that as we go through the week.
Any VIP's in?
Lunch: Ben & Andrew from Contigo, Kaila formerly of Mantis Massage, Asami formerly of us.
Dinner: Leslie, Carlo/Rachel and the clan. They had a great time. Unfortunately at the end they all wanted split payments and had some trouble divvying up the check and left Mandy a 15% tip.
Comps& Void Detail:
makani for dinner, SIN
Emp Day off for Asami came in for lunch, FNF for 3 pieces of Pork Belly for Ben, Andrew & friend. FNF for Joaquin's 2 miso soups.
Guest changed mind on a ebi fry they wanted a shrimp tempura instead.
Kome bucks from Sa-ten
R&M needs?:
ceiling
86'd items/ need more?
toilet paper but Jersey said more comes tomorrow (we have some wrapped, just need more)
LY Lunch Sales: $1491
Projected Sales: $1943
TY Lunch Sales: $1788
+/- : +20% LY and -$155 PS
Lunch Covers: 102
Avg PPA: $17.53 (high for a monday)
LY Dinner Sales: $4678
Projected Sales: $4781
TY Dinner Sales: $4137
+/- : -12% LY and -$644 PS
Dinner Covers: 152
Avg PPA: $27.22
Previous Days Labor %: 16.17%
Previous Days Comps %: 5.80% with 6.35% Ctrl
Weather: Warm, then hotter. 90s
Any Special events going on?:
Who worked?:
Lunch: Mandy, Joel, Camacho, Johnny CL. Cindy Host, Hiroe FR, Jason SA
Dinner: Mandy, Joel, Krystin, Grace, Camacho CL. Jason Host, Hiroe FR, Kaori SA
Flow of Business, Cuts and Ticket Times:
lunch: started off slow. really slow. Mandy didn't have her first table until almost noon. Then all at once we got hit, real hard. We went on a wait around 12:30 and stayed busy until 1:30. I didn't make any cuts until after 1:30, when I went 2 on, but even then we still had a pretty full restaurant.
Everyone pitched in and helped where needed. No excessive ticket times to note. The kitchen was getting slammed and it was hard to tell if the sushi bar was too since everyone was simultaniously working on the catering order. I ordered Pizza for lunch for everyone and it was inhaled. Note: The plain jane pepperoni pizzas were the hot item. they went the fastest. So next time maybe order 3 of those, and 2 of whatever else.
The sushi bar had the large catering order today and banged it out like a champ! These guys rocked this catering order. So much so that they all got a small break in between.
On my break I was tearing the ceiling down....literally. The bubble over B8 got to be huge by the end of service. So I had no choice but to cut into it and clear it out. Lots of soaking drywall came down and some water came out but not a lot. Most of it was just air. After an extensive bit of work was done the HVAC guy showed up. I called Petrocelli, and I'm going to assume them our new; AC folks and ditch the guy who has been ripping us off for years, Ed. Petrocelli came out and looked at it. Its not from the AC unit. Kinda. What he thinks it might be is a duct that is in the ceiling. Since we don't have an attic it's hard to know. But his guess is that there potentially is a duct up there (with no vents) and between the cold air we pump in and the hot air up top, it's got a lot of condensation that has been accumulating over years (and he said it could take years for this to occur- also it has been the most humid summer we have seen in a while). Nonetheless, the bubble that we've seen over A8 area, this is on the same strip, and if you follow up, there is definitely something wrong in that line that runs from A4 to A8 to B5, 6, 7 & 8. If it IS the duct work (which there may be no way of telling) they will have to extract the plaster or whatever that part of the ceiling is made of (dry wall?) extract that, take the duct out, reform it and put it back in. Now, here's my suggestion should we decide to do this: Joe already suggested putting in a duct with multiple vents to help resolve that huge problem we have with the back Bs getting too much air blown on them. Should we decide to go down this route, we will have to close for a few hours at least. Again, if this is the route we want to take, I suggest we do it when we close on Aug 18th for the Schlitterbahn trip. But I have the handyman coming tomorrow to take a look at the problem too and get his take on it.
Anyhow by this time it was 4pm and the openers were in, I was trying to get my beverage order in hastily (since cut off time is 5 and I had to deliver the catering order). I got the specials put in and then at 4:30 I loaded my car up with the sushi delivery and was on my way. Got there by 4:55, got up to the 5th floor (which wasn't printed on the instructions, I just had to guess) And unpacked the trays. Unfortunately they are still not giving us a long enough window to set up and the staff started trickling in like vultures. I quickly finished but didn't get out of there until 5:25. And hit so much trafffic coming back to Kome I didn't get back until 5:45. Luckily (or unluckily) we were really slow. Much like lunch. It didn't pick up until 8pm (as I expected) and between 8 and 8:30 we filled up- had a few walk in 5 tops and 6 tops, and then had Leslie's 8pm reso which consisted of Rachel & Carlos and the rest of those regulars. Too funny. They were great. The restaurant stayed steady busy until 9:30 when it died down. I cut Mandy at 9pm and Joel around the same time. Went 2 on at 9:30 and I think maybe 1 other table came in after that...but maybe not.
Specials?
Tempura Green beans 11
Japanese Uni 6
Blue Fin 17
Toro 12
3 Staff members that stood out (why/how):
Jason was hosting tonight and came in looking the part! He had a nice, fitted black long sleeve button up shirt on, dark jeans and black sneakers, and his hair looked nice too! Finally! He said that he hopes that after his host shift Saturday night and his Host shift tonight that he could be put on more hosting shifts. I said it was up to Mike but I would like to see him continue to go down this path. Mike, if you could schedule him at least 1 host shift a week, or 2 (one on your shift one on mine?) so we can track his progress. But tonight he really showed that he wants to host. Great step.
Mandy had the party room and the middle B's which I was hesitant to put her on, but she handled the volume well and stayed organized
Johnny and Mandy helped me a little bit when I cracked the ceiling open. They held the trash bag under me so I didn't make as big of a mess.
Grace did a great job tonight in the back B's. I feel like she is going to be a great asset on the floor. She seems very quick and conscientious of her steps. She also went above and a little too much beyond and misread what her sidework was. She dated every single bottle in the fridge with todays date. So be aware of that as we go through the week.
Any VIP's in?
Lunch: Ben & Andrew from Contigo, Kaila formerly of Mantis Massage, Asami formerly of us.
Dinner: Leslie, Carlo/Rachel and the clan. They had a great time. Unfortunately at the end they all wanted split payments and had some trouble divvying up the check and left Mandy a 15% tip.
Comps& Void Detail:
makani for dinner, SIN
Emp Day off for Asami came in for lunch, FNF for 3 pieces of Pork Belly for Ben, Andrew & friend. FNF for Joaquin's 2 miso soups.
Guest changed mind on a ebi fry they wanted a shrimp tempura instead.
Kome bucks from Sa-ten
R&M needs?:
ceiling
86'd items/ need more?
toilet paper but Jersey said more comes tomorrow (we have some wrapped, just need more)
Sunday, July 19, 2015
7/19/15 mp recap
Written By: mike
LY Dinner Sales:$4049
Projected Sales:$2338
TY Dinner Sales:$5213
+/- : up 1119 over LY!
Dinner Covers: 195
Avg PPA:$26.37
Weather: hot
Who worked?:Cynthia H, Hiroe FR, Miho SA, Dusten, Steph, Kate, Amanda, Grace
Flow of Business, Cuts and Ticket Times:got a push right out of the gates with 20+ ppl in the lobby prior to open. party of 10 in the party room and 2 parties of 8 with in 30 min of the shop being open. Still on a wait at 930pm. Sushi Bar had a hickup starting at 8pm with tickets that excited 35min before hitting the table. I don't believe Toshi and Kazu where aware of the Ticket times I mentioned that Kaylin and Andrew where trying to knock it out fast and once Toshi was shown the ticket time he started making rolls as well... We tried to push the hama/sake carpaccio to night and did well (20 total). Had a little Pop again around 930 that filled us up again and keep'd the gang on our toes. Closed the night down with 2 on the floor. a busy night for a Sunday.
Specials?
temp okra 12
beef tataki 2
shishito 19
sake/hama carpaccio 20
K sake box 10
BF 5
Toro 4
3 Staff members that stood out (why/how): Ruthy again handled the volume well, Steph killed it tonight pushing the carpaccio. Daniel was on dishes all night and had great attitude about it, he's a hell of a hard worker, and a good leader.
Any VIP's in? David from Sa-ten came in tonight and had a great time. We haven't meet prior so it was kinda nice to learn a lil about him and Kate was able to serve him.
Comps& Void Detail: frends and family, kome bucks, had a few misrings
R&M needs?: toilet set is acting up in the big bathroom, ill take a look at it next time im in.
86'd items/ need more?suzuki
LY Dinner Sales:$4049
Projected Sales:$2338
TY Dinner Sales:$5213
+/- : up 1119 over LY!
Dinner Covers: 195
Avg PPA:$26.37
Weather: hot
Who worked?:Cynthia H, Hiroe FR, Miho SA, Dusten, Steph, Kate, Amanda, Grace
Flow of Business, Cuts and Ticket Times:got a push right out of the gates with 20+ ppl in the lobby prior to open. party of 10 in the party room and 2 parties of 8 with in 30 min of the shop being open. Still on a wait at 930pm. Sushi Bar had a hickup starting at 8pm with tickets that excited 35min before hitting the table. I don't believe Toshi and Kazu where aware of the Ticket times I mentioned that Kaylin and Andrew where trying to knock it out fast and once Toshi was shown the ticket time he started making rolls as well... We tried to push the hama/sake carpaccio to night and did well (20 total). Had a little Pop again around 930 that filled us up again and keep'd the gang on our toes. Closed the night down with 2 on the floor. a busy night for a Sunday.
Specials?
temp okra 12
beef tataki 2
shishito 19
sake/hama carpaccio 20
K sake box 10
BF 5
Toro 4
3 Staff members that stood out (why/how): Ruthy again handled the volume well, Steph killed it tonight pushing the carpaccio. Daniel was on dishes all night and had great attitude about it, he's a hell of a hard worker, and a good leader.
Any VIP's in? David from Sa-ten came in tonight and had a great time. We haven't meet prior so it was kinda nice to learn a lil about him and Kate was able to serve him.
Comps& Void Detail: frends and family, kome bucks, had a few misrings
R&M needs?: toilet set is acting up in the big bathroom, ill take a look at it next time im in.
86'd items/ need more?suzuki
Sunday AM 7.19.15
Written By:Elizabeth
LY Lunch Sales: $2248
Projected Sales: $2338
TY Lunch Sales: $1867
+/- : -17% LY and -$471 PS
Lunch Covers: 103
Avg PPA: $18.13
Previous Days Labor %: 13.82%
Previous Days Comps %: 3.16% with 13.5% Ctrl. There was a $28 Recovery- when I looked it up it was for a bottle of Rose. What happened there? Did it get broken?
Weather: Humid and hot.
Any Special events going on?:
Who worked?: Sayo, Krystin, Grace, Joel CL. Samara Host, Cindy SA, Jason FR.
Flow of Business, Cuts and Ticket Times:
Slooooooow. Didn't have our first table until 11:45, and then around 12:45 we were close to full but still not quite there. Joel didn't have a whole lot going on at the sushi bar for most of the day. He had a 6 top in the party room at least. I wasn't sure what was going to happen with this day but finally at 1:45 I cut Grace, then Cut Sayo at 2;15 and then went to just Joel on at 2:35. Only 2 more tables came in after that. Super slow and mellow.
I got the cart out of the trailer to use for the catering order tomorrow, but also thought it could double as a carrier for the Cambro Take brought in for us to use for water on the patio. During the times were we go on a wait, I thought it would be nice to offer self service water with plastic cups on our patio. Just throw the Cambro of ice and water on the cart with some kids cups, and put a clean, nice looking Bustub on the bottom for discarded cups. Now, if only we had a place to keep this cart. it's in the office right now, and taking up more room than we have. Any ideas are welcomed
3 Staff members that stood out (why/how):
-for the slowness of the day, the whole team did a great job. Can't pin point one specific stand out moment but everyone did a good job today.
Any VIP's in?
Comps& Void Detail:
voided a seaweed salad for grace, misring,
voided ginger beer for sayo misring
voided yamakake for Joel
R&M needs?:
86'd items/ need more?
LY Lunch Sales: $2248
Projected Sales: $2338
TY Lunch Sales: $1867
+/- : -17% LY and -$471 PS
Lunch Covers: 103
Avg PPA: $18.13
Previous Days Labor %: 13.82%
Previous Days Comps %: 3.16% with 13.5% Ctrl. There was a $28 Recovery- when I looked it up it was for a bottle of Rose. What happened there? Did it get broken?
Weather: Humid and hot.
Any Special events going on?:
Who worked?: Sayo, Krystin, Grace, Joel CL. Samara Host, Cindy SA, Jason FR.
Flow of Business, Cuts and Ticket Times:
Slooooooow. Didn't have our first table until 11:45, and then around 12:45 we were close to full but still not quite there. Joel didn't have a whole lot going on at the sushi bar for most of the day. He had a 6 top in the party room at least. I wasn't sure what was going to happen with this day but finally at 1:45 I cut Grace, then Cut Sayo at 2;15 and then went to just Joel on at 2:35. Only 2 more tables came in after that. Super slow and mellow.
I got the cart out of the trailer to use for the catering order tomorrow, but also thought it could double as a carrier for the Cambro Take brought in for us to use for water on the patio. During the times were we go on a wait, I thought it would be nice to offer self service water with plastic cups on our patio. Just throw the Cambro of ice and water on the cart with some kids cups, and put a clean, nice looking Bustub on the bottom for discarded cups. Now, if only we had a place to keep this cart. it's in the office right now, and taking up more room than we have. Any ideas are welcomed
3 Staff members that stood out (why/how):
-for the slowness of the day, the whole team did a great job. Can't pin point one specific stand out moment but everyone did a good job today.
Any VIP's in?
Comps& Void Detail:
voided a seaweed salad for grace, misring,
voided ginger beer for sayo misring
voided yamakake for Joel
R&M needs?:
86'd items/ need more?
Saturday, July 18, 2015
7/18/15 pm recap
Written By:Mike
LY Dinner Sales:$6977
Projected Sales:$7404
TY Dinner Sales:8105
+/- : + 701 over LY
Dinner Covers:246
Avg PPA:$32.95
Weather: hot, i actually turned the misters on with out the fan and they did well with the breeze we had. we'll need to make sure we wipe down the tables and chairs periodically.
Who worked?: Jason H, Cynthia H, Ruthy Cktl, Hiroi FR, Sigele SA, Jason, Naoto, Dustin, Krystin, Joel.
Flow of Business, Cuts and Ticket Times: good bit of business right out of the gates, went only a wait quickly after open, and stayed on a wait tell 1030pm. Sushi bar was really busy and did a hell of a job keeping up with orders. cut a host and went down to 2 at 1030, everyone did well, just a generally busy night at Kome.
Ran a BF intensive to night and Camacho killed it.
Specials?
okra 18
shishito 5
beef tataki 18
all star 20
blue fin 46
salmon box 12
3 Staff members that stood out (why/how):Jason was cleaned up tonight for his first host shift to my knowledge, he did very we'll. Ruthy did a HELL OF A JOB for hear first big night, she was no joke. very impressed...
Any VIP's in? James (new regular) came in tonight with the Family to the party room $660 tab Joel had them and they left very happy. Andy the electrician came in with his wife and had a great time.
Comps& Void Detail: A few mis rings, owner comp. b-day dessert.
R&M needs?: Andy said he'd be by Thursday to install the electrical on the fans.
86'd items/ need more? J Uni, suzuki
LY Dinner Sales:$6977
Projected Sales:$7404
TY Dinner Sales:8105
+/- : + 701 over LY
Dinner Covers:246
Avg PPA:$32.95
Weather: hot, i actually turned the misters on with out the fan and they did well with the breeze we had. we'll need to make sure we wipe down the tables and chairs periodically.
Who worked?: Jason H, Cynthia H, Ruthy Cktl, Hiroi FR, Sigele SA, Jason, Naoto, Dustin, Krystin, Joel.
Flow of Business, Cuts and Ticket Times: good bit of business right out of the gates, went only a wait quickly after open, and stayed on a wait tell 1030pm. Sushi bar was really busy and did a hell of a job keeping up with orders. cut a host and went down to 2 at 1030, everyone did well, just a generally busy night at Kome.
Ran a BF intensive to night and Camacho killed it.
Specials?
okra 18
shishito 5
beef tataki 18
all star 20
blue fin 46
salmon box 12
3 Staff members that stood out (why/how):Jason was cleaned up tonight for his first host shift to my knowledge, he did very we'll. Ruthy did a HELL OF A JOB for hear first big night, she was no joke. very impressed...
Any VIP's in? James (new regular) came in tonight with the Family to the party room $660 tab Joel had them and they left very happy. Andy the electrician came in with his wife and had a great time.
Comps& Void Detail: A few mis rings, owner comp. b-day dessert.
R&M needs?: Andy said he'd be by Thursday to install the electrical on the fans.
86'd items/ need more? J Uni, suzuki
Saturday AM 7.18.15
Written By: Elizabeth
LY Lunch Sales: $2377
Projected Sales: $2511
TY Lunch Sales: $2570
+/- : +8% LY and + $59 PS
Lunch Covers: 147
Avg PPA: $17.48
Previous Days Labor %: 13.75%
Previous Days Comps %: 4.02% with 6.08 CTRL
Weather:Sunny and Hot
Any Special events going on?:
Who worked?: Sophia, Grace, Sayo, Johnny CL. Jason FR, Miho SA, Ruthy host
Flow of Business, Cuts and Ticket Times:
Started with a fair amount of tables by noon. Didn't really pick up until 1:45. I cut Grace at 1:30- Johnny didn't have a soul at the sushi bar. Had him pick up B1, then the sushi bar nearly filled up, like clock work. But they all worked together and got everything done. I hobbled around and helped where I could. Cut Sayo at 2:30 and only a handful of other tables trickled in.
3 Staff members that stood out (why/how):
-Jason Clarke came in today holding his stomach and looking like he was ill. When I asked if he was okay he said yes he was just sore. I said okay and moved along. For a young kid he sure does have a lot of problems. Before he left today I wanted to mention to him that he needs to get some new pants, pronto, but between checkouts and this and that, I missed his exit. I will mention it next time. I also cleared a Host shift for him on Monday see if he can step it up.
-Sayo stayed helpful in her downtime, at one point a lot of tables were wanting to sit by the window and not the back B's so she just floated around helping where she could
-Miho is getting better at consolidating her steps. I see her with fuller trays more often than not.
Any VIP's in?
My friend Kelly, the GM of Vino Vino. Chi and his family. Brian Levy our Asahi Machine guy (gives us free glassware when we need it)
Comps& Void Detail:
Bought Kelly a glass of the Rose- he loves rose
Sent Brian and his family out 2 pieces of Aburi Hamachi and 2 pieces of tuna- they were just stopping in for lunch, picking up their kids from camp in Marble Falls and the kids were craving sushi. Really sweet family.
R&M needs?:
I would like to bring back those handyman guys to fix the piece that runs over the patio outside. The ceiling like piece. It's is pretty bad shape.
86'd items/ need more?
LY Lunch Sales: $2377
Projected Sales: $2511
TY Lunch Sales: $2570
+/- : +8% LY and + $59 PS
Lunch Covers: 147
Avg PPA: $17.48
Previous Days Labor %: 13.75%
Previous Days Comps %: 4.02% with 6.08 CTRL
Weather:Sunny and Hot
Any Special events going on?:
Who worked?: Sophia, Grace, Sayo, Johnny CL. Jason FR, Miho SA, Ruthy host
Flow of Business, Cuts and Ticket Times:
Started with a fair amount of tables by noon. Didn't really pick up until 1:45. I cut Grace at 1:30- Johnny didn't have a soul at the sushi bar. Had him pick up B1, then the sushi bar nearly filled up, like clock work. But they all worked together and got everything done. I hobbled around and helped where I could. Cut Sayo at 2:30 and only a handful of other tables trickled in.
3 Staff members that stood out (why/how):
-Jason Clarke came in today holding his stomach and looking like he was ill. When I asked if he was okay he said yes he was just sore. I said okay and moved along. For a young kid he sure does have a lot of problems. Before he left today I wanted to mention to him that he needs to get some new pants, pronto, but between checkouts and this and that, I missed his exit. I will mention it next time. I also cleared a Host shift for him on Monday see if he can step it up.
-Sayo stayed helpful in her downtime, at one point a lot of tables were wanting to sit by the window and not the back B's so she just floated around helping where she could
-Miho is getting better at consolidating her steps. I see her with fuller trays more often than not.
Any VIP's in?
My friend Kelly, the GM of Vino Vino. Chi and his family. Brian Levy our Asahi Machine guy (gives us free glassware when we need it)
Comps& Void Detail:
Bought Kelly a glass of the Rose- he loves rose
Sent Brian and his family out 2 pieces of Aburi Hamachi and 2 pieces of tuna- they were just stopping in for lunch, picking up their kids from camp in Marble Falls and the kids were craving sushi. Really sweet family.
R&M needs?:
I would like to bring back those handyman guys to fix the piece that runs over the patio outside. The ceiling like piece. It's is pretty bad shape.
86'd items/ need more?
7/17/15 am recap
Written By:mike
LY Lunch Sales:$1861
Projected Sales:$2040
TY Lunch Sales:2160
+/- : $299 over LY
Lunch Covers:113
Avg PPA:$19.12
Previous Days Labor %:20.36
Previous Days Comps %:4.31
Weather:hot hot hot
Who worked?: Ruthy H, Jason FR, Miho SA Sayo, amanda, Joel, Kate
Flow of Business, Cuts and Ticket Times: Easy going morning, with slow pickup. we finally filled up shortly after 12pm, Ruthy did a great job managing the flow. Cuts made around 1pm down to 2 servers.
3 Staff members that stood out (why/how): Jason still is ubjectable even after elizabeth and myself have offered developement( he said today that he is having axiety issues that are not work related). Ruthy did a great job, great attitude. Alex in the Kitchen always has a bright attitude.
Any VIP's in? we had a birthday for a regular, cant remember his name, the staff called him creepy guy! LOL.
Comps& Void Detail: Bithday desert. misrings
R&M needs?:
86'd items/ need more? , Hokki don
LY Lunch Sales:$1861
Projected Sales:$2040
TY Lunch Sales:2160
+/- : $299 over LY
Lunch Covers:113
Avg PPA:$19.12
Previous Days Labor %:20.36
Previous Days Comps %:4.31
Weather:hot hot hot
Who worked?: Ruthy H, Jason FR, Miho SA Sayo, amanda, Joel, Kate
Flow of Business, Cuts and Ticket Times: Easy going morning, with slow pickup. we finally filled up shortly after 12pm, Ruthy did a great job managing the flow. Cuts made around 1pm down to 2 servers.
3 Staff members that stood out (why/how): Jason still is ubjectable even after elizabeth and myself have offered developement( he said today that he is having axiety issues that are not work related). Ruthy did a great job, great attitude. Alex in the Kitchen always has a bright attitude.
Any VIP's in? we had a birthday for a regular, cant remember his name, the staff called him creepy guy! LOL.
Comps& Void Detail: Bithday desert. misrings
R&M needs?:
86'd items/ need more? , Hokki don
Friday, July 17, 2015
Friday PM 7.17.15
Written By: Elizabeth
LY Dinner Sales: $6744
Projected Sales: $6979
TY Dinner Sales: $6520
+/- : -3% LY and -$459 PS
Dinner Covers: 223
Avg PPA: $29.24
Weather: Warm. Got real hot in the lobby around sunset.
Any Special events going on?:
Who worked?: Sophia, Johnny, Krystin, Jason, Dusten CL. kaori SA, Cindy/Ruthy Host, Sigele FR.
Flow of Business, Cuts and Ticket Times:
Had a dessert contest- Krystin won with 5.
The night was good. Started pretty strong, went on a wait around 6:30 or so, and stayed busy until about 9:45. Got off the wait and I cut Sophia and Johnny at that time, then cut down to 2 on at 10:10. I think only 2 more tables came in after that and the night slowed to a hault.
Didn't have any major issues from either station tonight. Had some 30 minute rolls due to the fact that B3 ordered 11 rolls for the 4 of them (and they all were eating separately) Seat 1 had 2 Tarantula rolls, Seat 2 had 2 philly & 2 Love for sales, Seat 3 had 2 tarantula rolls and Seat 4 had two avocado maki in soy paper and a long horn in soy so it was understandable why it took so long, but they were getting a little antsy. Luckily I think they were appeased by the end with full bellies. But just in case a Yelp review stems from it, that's what happened.
Specials?
Shishito peppers 12
Beef Tataki 4
Blue Fin 40
King Salmon Box 5
All Star 16
3 Staff members that stood out (why/how):
-In the beginning of the shift I saw a lot of staff bussing their own sections. It was great to see them jump to action when their tables left.
-Cindy and Ruthy worked well together tonight. Cindy would work the front until it got a little overwhelming for her and Ruthy swapped with her. But the two of them did a great job.
Any VIP's in?
Michelle & I forget his name were in tonight. The sweetest couple- they love Uni. Take do you remember his name?
Ingrid & James came in with some friends of theirs.
It was nice to see some regulars on a Friday night.
Naoto was also in early on in the evening.
Comps& Void Detail:
a few voids for some misrings, but luckily we were able to reuse them. I comp'd a Kurosawa to training meal for a photo I needed to take of it.
Emp Day off for Naoto.
R&M needs?:
Andy will be out next Thursday AM to rewire the fans.
Sophia was closing out B4 when all of a sudden the POS popped up with an error message saying it needed to restart. After it restarted Sophia went back into B4 and it automatically refunded the charge on the card, and the guest was gone. I thought I could go back through the back office POS "Electronic Journal" report and pull up the credit card number but because it was refunded and reopened it had no record. Luckily I was able to pull up the Credit Card Processor, find the voided transaction, double click on it, and it showed me the entire credit card number along with the exp date. So I was able to manually re-run the card. But if anyone calls in the next 2 days saying they were double charged for $41.68, this is what happened.
86'd items/ need more?
LY Dinner Sales: $6744
Projected Sales: $6979
TY Dinner Sales: $6520
+/- : -3% LY and -$459 PS
Dinner Covers: 223
Avg PPA: $29.24
Weather: Warm. Got real hot in the lobby around sunset.
Any Special events going on?:
Who worked?: Sophia, Johnny, Krystin, Jason, Dusten CL. kaori SA, Cindy/Ruthy Host, Sigele FR.
Flow of Business, Cuts and Ticket Times:
Had a dessert contest- Krystin won with 5.
The night was good. Started pretty strong, went on a wait around 6:30 or so, and stayed busy until about 9:45. Got off the wait and I cut Sophia and Johnny at that time, then cut down to 2 on at 10:10. I think only 2 more tables came in after that and the night slowed to a hault.
Didn't have any major issues from either station tonight. Had some 30 minute rolls due to the fact that B3 ordered 11 rolls for the 4 of them (and they all were eating separately) Seat 1 had 2 Tarantula rolls, Seat 2 had 2 philly & 2 Love for sales, Seat 3 had 2 tarantula rolls and Seat 4 had two avocado maki in soy paper and a long horn in soy so it was understandable why it took so long, but they were getting a little antsy. Luckily I think they were appeased by the end with full bellies. But just in case a Yelp review stems from it, that's what happened.
Specials?
Shishito peppers 12
Beef Tataki 4
Blue Fin 40
King Salmon Box 5
All Star 16
3 Staff members that stood out (why/how):
-In the beginning of the shift I saw a lot of staff bussing their own sections. It was great to see them jump to action when their tables left.
-Cindy and Ruthy worked well together tonight. Cindy would work the front until it got a little overwhelming for her and Ruthy swapped with her. But the two of them did a great job.
Any VIP's in?
Michelle & I forget his name were in tonight. The sweetest couple- they love Uni. Take do you remember his name?
Ingrid & James came in with some friends of theirs.
It was nice to see some regulars on a Friday night.
Naoto was also in early on in the evening.
Comps& Void Detail:
a few voids for some misrings, but luckily we were able to reuse them. I comp'd a Kurosawa to training meal for a photo I needed to take of it.
Emp Day off for Naoto.
R&M needs?:
Andy will be out next Thursday AM to rewire the fans.
Sophia was closing out B4 when all of a sudden the POS popped up with an error message saying it needed to restart. After it restarted Sophia went back into B4 and it automatically refunded the charge on the card, and the guest was gone. I thought I could go back through the back office POS "Electronic Journal" report and pull up the credit card number but because it was refunded and reopened it had no record. Luckily I was able to pull up the Credit Card Processor, find the voided transaction, double click on it, and it showed me the entire credit card number along with the exp date. So I was able to manually re-run the card. But if anyone calls in the next 2 days saying they were double charged for $41.68, this is what happened.
86'd items/ need more?
Thursday, July 16, 2015
7/16/15 pm recap
Written By:Mike
LY Dinner Sales:$4689
Projected Sales:$4981
TY Dinner Sales:4656
+/- : -325
Dinner Covers:157
Avg PPA: $29.66
Weather: HOT...very hot
Who worked?:Cynthia H, Jason FR, Miho SA, Krystin, Soph, Miho, Joel, Amanda
Flow of Business, Cuts and Ticket Times: Slow, slow start to the night. We saw a wait from 730 to 830, the typical late pop came although it was small. Shaved down to 2 aroud 9pm. Had a few tables camp for a few hrs, but all in all an easy night.
Specials?
temp eggplant 5
beef tataki 9
allstar 14
king salmon box 7
BF 17
J Uni 5
3 Staff members that stood out (why/how):Ruthy had a great attitude in spite the pact she sold nothing week 2. Cynthia didn't feel well tonight but keepd it together to finish out the night, a tough cookie. the New/Old sushi chef Chill did amazing for just walking in the door.
Any VIP's in? had some VIP from Toban paper Co. traveling out from Toyko. Joel took the table, and they had a great time. thanks for stopping by Take'/Kayo it made their night.
Comps& Void Detail: mis-ring, take sent out yama-kake to the VIP
R&M needs?: chk # 5348 All things handy, they did a good job
86'd items/ need more? O toro
LY Dinner Sales:$4689
Projected Sales:$4981
TY Dinner Sales:4656
+/- : -325
Dinner Covers:157
Avg PPA: $29.66
Weather: HOT...very hot
Who worked?:Cynthia H, Jason FR, Miho SA, Krystin, Soph, Miho, Joel, Amanda
Flow of Business, Cuts and Ticket Times: Slow, slow start to the night. We saw a wait from 730 to 830, the typical late pop came although it was small. Shaved down to 2 aroud 9pm. Had a few tables camp for a few hrs, but all in all an easy night.
Specials?
temp eggplant 5
beef tataki 9
allstar 14
king salmon box 7
BF 17
J Uni 5
3 Staff members that stood out (why/how):Ruthy had a great attitude in spite the pact she sold nothing week 2. Cynthia didn't feel well tonight but keepd it together to finish out the night, a tough cookie. the New/Old sushi chef Chill did amazing for just walking in the door.
Any VIP's in? had some VIP from Toban paper Co. traveling out from Toyko. Joel took the table, and they had a great time. thanks for stopping by Take'/Kayo it made their night.
Comps& Void Detail: mis-ring, take sent out yama-kake to the VIP
R&M needs?: chk # 5348 All things handy, they did a good job
86'd items/ need more? O toro
7/16/15 am recap
Written By:mike
LY Lunch Sales:$1720
Projected Sales:$1941
TY Lunch Sales:1721
+/- :-$193 +$1.00 LY
Lunch Covers:100
Avg PPA:$17.21
Previous Days Labor %:23.79
Previous Days Comps %:3.09
Weather:warm/nice
Who worked? Samara H, Jason FR, Miho SA, Sayo, Amanda, Lindsey, Joel
Flow of Business, Cuts and Ticket Times: real slow start which was good because the repair guys needed time to remove the gutters in the front and the parking lot was empty. saw our first table by 1120am and the joint was filling up by 12noon. On a wait tell 1pm the joint opened up shortly after cut down to 2 to close.
Comps& Void Detail: a few mis-rings
R&M needs?: soft serve machine wasn't playing nice so I broke it Down and serviced it and that helped. The A/C is performing better after the upgrade in my opinion(it should), we'll have to see over time.
LY Lunch Sales:$1720
Projected Sales:$1941
TY Lunch Sales:1721
+/- :-$193 +$1.00 LY
Lunch Covers:100
Avg PPA:$17.21
Previous Days Labor %:23.79
Previous Days Comps %:3.09
Weather:warm/nice
Who worked? Samara H, Jason FR, Miho SA, Sayo, Amanda, Lindsey, Joel
Flow of Business, Cuts and Ticket Times: real slow start which was good because the repair guys needed time to remove the gutters in the front and the parking lot was empty. saw our first table by 1120am and the joint was filling up by 12noon. On a wait tell 1pm the joint opened up shortly after cut down to 2 to close.
Comps& Void Detail: a few mis-rings
R&M needs?: soft serve machine wasn't playing nice so I broke it Down and serviced it and that helped. The A/C is performing better after the upgrade in my opinion(it should), we'll have to see over time.
Wednesday, July 15, 2015
7/15/15 om recap
Please disregard the first Blog... pressed the wrong button saving so Chris could get on.:(
Written By:mike
LY Dinner Sales:$2234
Projected Sales:$4550
TY Dinner Sales:$4380
+/- : 1% +$58 over LY
Dinner Covers:144
Avg PPA:$30.42
Weather:hot
Who worked?:Samara H, Hiroe FR, Kaori SA, Naoto, Sayo, Amanda, Lindsey, Miho, Grace CKTL
Flow of Business, Cuts and Ticket Times: slow start bu ramped up to a full house. Mild wait(15-25) tell 745, down to 3 by 830pm. Cut Samara at 930. really mild night, nice to have the extra time to touch tables.
Specials?
Temp Okra 4
Beef Tataki 2
Tsukiji set 2
All star 7
Masu box 3
king salmon toro 11
3 Staff members that stood out (why/how):Sayo was great tonight, always a fun personality to have on the floor. Good to have Amanda back. Samara did well tonight, she had some family thing going on but stayed focus.
Comps& Void Detail: Camembert mis-ring,
R&M needs?:
Written By:mike
LY Dinner Sales:$2234
Projected Sales:$4550
TY Dinner Sales:$4380
+/- : 1% +$58 over LY
Dinner Covers:144
Avg PPA:$30.42
Weather:hot
Who worked?:Samara H, Hiroe FR, Kaori SA, Naoto, Sayo, Amanda, Lindsey, Miho, Grace CKTL
Flow of Business, Cuts and Ticket Times: slow start bu ramped up to a full house. Mild wait(15-25) tell 745, down to 3 by 830pm. Cut Samara at 930. really mild night, nice to have the extra time to touch tables.
Specials?
Temp Okra 4
Beef Tataki 2
Tsukiji set 2
All star 7
Masu box 3
king salmon toro 11
3 Staff members that stood out (why/how):Sayo was great tonight, always a fun personality to have on the floor. Good to have Amanda back. Samara did well tonight, she had some family thing going on but stayed focus.
Comps& Void Detail: Camembert mis-ring,
R&M needs?:
7/15/15 am recap
Written By: mike
LY Lunch Sales:$2234.
Projected Sales:$2323.
TY Lunch Sales:$1639
+/- : -595 LY -27%
Lunch Covers:109
Avg PPA:$15.04
Previous Days Labor %:24.66
Previous Days Comps %:12.58
Weather: nice and warm
Who worked?:cynthia H, Miho SA, Sigele FR,johnny Kate, Krystin, Lindsey
Flow of Business, Cuts and Ticket Times:Slow start to the shift. slow and steady morning, no ticket issues, the team did well, down to 2 by 12:50pm, smooth shift.
3 Staff members that stood out (why/how): seems like a overall shift in attitude of late. Kate in particularly has been brighter throughout the shift. Cynthia is doing great by herself.
Comps& Void Detail: friends and family, a few mis rings, 10 kome bucks, 20% discount
R&M needs?: work was done on the ext. fans this morning, moved and new misters. huge difference in volume.
86'd items/ need more?
LY Lunch Sales:$2234.
Projected Sales:$2323.
TY Lunch Sales:$1639
+/- : -595 LY -27%
Lunch Covers:109
Avg PPA:$15.04
Previous Days Labor %:24.66
Previous Days Comps %:12.58
Weather: nice and warm
Who worked?:cynthia H, Miho SA, Sigele FR,johnny Kate, Krystin, Lindsey
Flow of Business, Cuts and Ticket Times:Slow start to the shift. slow and steady morning, no ticket issues, the team did well, down to 2 by 12:50pm, smooth shift.
3 Staff members that stood out (why/how): seems like a overall shift in attitude of late. Kate in particularly has been brighter throughout the shift. Cynthia is doing great by herself.
Comps& Void Detail: friends and family, a few mis rings, 10 kome bucks, 20% discount
R&M needs?: work was done on the ext. fans this morning, moved and new misters. huge difference in volume.
86'd items/ need more?
Tuesday, July 14, 2015
Tuesday PM 7/14/15 recap
Written By: Dusten
LY Dinner Sales:4394
Projected Sales:4415
TY Dinner Sales:3853
+/- :-12% from LY and $562 under projected
Dinner Covers:128
Avg PPA:30.10
Weather: Central Texas Summer
Any Special events going on?:
Who worked?: Krystin, Lindsey, Joel, Stephanie, Kate CL, Samara H, Sigele FR, Miho SA
Flow of Business, Cuts and Ticket Times: Tame Tuesday. Didn't pick up until it started to get dark. Maybe 5-7 tables waited to be sat at all. Ticket times were good. Food looked really good. I cut Krystin and Lindsey at 8:30 and Steph at 9pm. Left Joel and Kate to shut it down.
Specials?
3 Staff members that stood out (why/how): Saw a lots of movement out of Lindsey and Krystin.
Any VIP's in? Lots of people. Jerseys wife, Danny and his family, Owner of Cheer-up Charlies, Samara's BF, Stephanie's new romantic interest with 'a potential client' <<< odd combination, Krystin's friend Jess with some friends out for a birthday and some folks from workhorse as well.
Comps& Void Detail: voided 2x king salmon nigiri- they rang in at the wrong price, 10% buzztable b-day discount. there were several kome buck cards, one from urban farms, Krystin and Steph's friends both had them. B-day dessert, There were moderated FNF discounts and an employee day off discount involved as well. Stephanie accidentally rang in 2 out of 3 Chazukes to a table. Ticket took 19 minutes to run and then notice that another was needed. The third came out like greased lightning and we recovery comp'd it. Take sent Jersey's wife a hama-toro carpaccio.
R&M needs?:The wires to the outdoor fans are cut??
86'd items/ need more? 86'd asahi around 6:30-7pm.
LY Dinner Sales:4394
Projected Sales:4415
TY Dinner Sales:3853
+/- :-12% from LY and $562 under projected
Dinner Covers:128
Avg PPA:30.10
Weather: Central Texas Summer
Any Special events going on?:
Who worked?: Krystin, Lindsey, Joel, Stephanie, Kate CL, Samara H, Sigele FR, Miho SA
Flow of Business, Cuts and Ticket Times: Tame Tuesday. Didn't pick up until it started to get dark. Maybe 5-7 tables waited to be sat at all. Ticket times were good. Food looked really good. I cut Krystin and Lindsey at 8:30 and Steph at 9pm. Left Joel and Kate to shut it down.
Specials?
3 Staff members that stood out (why/how): Saw a lots of movement out of Lindsey and Krystin.
Any VIP's in? Lots of people. Jerseys wife, Danny and his family, Owner of Cheer-up Charlies, Samara's BF, Stephanie's new romantic interest with 'a potential client' <<< odd combination, Krystin's friend Jess with some friends out for a birthday and some folks from workhorse as well.
Comps& Void Detail: voided 2x king salmon nigiri- they rang in at the wrong price, 10% buzztable b-day discount. there were several kome buck cards, one from urban farms, Krystin and Steph's friends both had them. B-day dessert, There were moderated FNF discounts and an employee day off discount involved as well. Stephanie accidentally rang in 2 out of 3 Chazukes to a table. Ticket took 19 minutes to run and then notice that another was needed. The third came out like greased lightning and we recovery comp'd it. Take sent Jersey's wife a hama-toro carpaccio.
R&M needs?:The wires to the outdoor fans are cut??
86'd items/ need more? 86'd asahi around 6:30-7pm.
Tuesday AM 7.14.15
Written By: Elizabeth
LY Lunch Sales: $1441
Projected Sales: $1140
TY Lunch Sales: $1057
+/- : -27% LY and short just $83 from projected sales :(
Lunch Covers: 66
Avg PPA: $16.02
*Delayed Opening today: 12:15
Previous Days Labor %: 16.71%
Previous Days Comps %: 5.21% with 3.64% ctrl.
Weather: Sunny and warm.
Any Special events going on?:
Who worked?: Krystin, Lindsey, Camacho & Johnny CL. Miho SA, Samara Host,
Flow of Business, Cuts and Ticket Times:
Well, like I said, we didn't open until 12:15 today. Had to turn about 8 cars away this morning, so it didn't feel like we lost too much business. Then there were a few that showed up around 11:45 and stuck it out waiting for us to open. I gave them updates and they seemed appreciative. So it wasn't too bad. As soon as the power came back on everyone jumped to action- we didn't get as busy as I thought we would, so by 12:45 I cut Krystin (and bought her lunch) and then cut Lindsey at 1:15, and went 2 on, then went 1 on at 1:40. Nothing crazy. Mellow afternoon. So glad this power thing has been taken care of!!!
3 Staff members that stood out (why/how):
-Despite only having $100 in sales, Krystin still maintained her positive bubbly attitude.
-Johnny and Camacho are a great duo on the floor- they can handle being 2 on like champs.
Any VIP's in?
Neil was in for lunch with some friends. He's going on a month long roadtrip.
Comps& Void Detail:
Recovery for 2 edamames for those that waited for us to open (specifically those that waited in their car for 30 mintues!)
R&M needs?:
The fans on the patio have been disconnected so that we can move the fans- Bruce said he might be out tomorrow to do so. After he moves them I'll call Andy to reroute the electric.
Also, I found a stamp for the lunch punch cards. Please use this, and continue to initial them as well.
86'd items/ need more?
LY Lunch Sales: $1441
Projected Sales: $1140
TY Lunch Sales: $1057
+/- : -27% LY and short just $83 from projected sales :(
Lunch Covers: 66
Avg PPA: $16.02
*Delayed Opening today: 12:15
Previous Days Labor %: 16.71%
Previous Days Comps %: 5.21% with 3.64% ctrl.
Weather: Sunny and warm.
Any Special events going on?:
Who worked?: Krystin, Lindsey, Camacho & Johnny CL. Miho SA, Samara Host,
Flow of Business, Cuts and Ticket Times:
Well, like I said, we didn't open until 12:15 today. Had to turn about 8 cars away this morning, so it didn't feel like we lost too much business. Then there were a few that showed up around 11:45 and stuck it out waiting for us to open. I gave them updates and they seemed appreciative. So it wasn't too bad. As soon as the power came back on everyone jumped to action- we didn't get as busy as I thought we would, so by 12:45 I cut Krystin (and bought her lunch) and then cut Lindsey at 1:15, and went 2 on, then went 1 on at 1:40. Nothing crazy. Mellow afternoon. So glad this power thing has been taken care of!!!
3 Staff members that stood out (why/how):
-Despite only having $100 in sales, Krystin still maintained her positive bubbly attitude.
-Johnny and Camacho are a great duo on the floor- they can handle being 2 on like champs.
Any VIP's in?
Neil was in for lunch with some friends. He's going on a month long roadtrip.
Comps& Void Detail:
Recovery for 2 edamames for those that waited for us to open (specifically those that waited in their car for 30 mintues!)
R&M needs?:
The fans on the patio have been disconnected so that we can move the fans- Bruce said he might be out tomorrow to do so. After he moves them I'll call Andy to reroute the electric.
Also, I found a stamp for the lunch punch cards. Please use this, and continue to initial them as well.
86'd items/ need more?
Monday, July 13, 2015
MondayPM 7.13.15
Written By: Elizabeth
LY Dinner Sales: $4454
Projected Sales: $4813
TY Dinner Sales: $4490
+/- : +1% LY and -$323 PS
Dinner Covers: 173
Avg PPA: $25.95
Weather: Sunny- the afternoon heat (around 5:30-6:30) got pretty brutal and the restaurant got pretty hot, but after the sunset it cooled off.
Any Special events going on?: nope- I have a full calendar of Event ready for Aug. though
Who worked?: Clair, Krystin, Stephanie, joel, Camacho CL. Kaori SA, Hiroe FR, Ruthy Host
Flow of Business, Cuts and Ticket Times:
Happy Hour was decent, but nothing too crazy. It took a while to really pick up but by 7:45 we were full and filing a one-in one-out kind of way. No real wait, except for a few incompletes waiting here and there but nothing out of control. Had four 5-tops walk in, Everyone was busy moving and a groovin'. No long ticket times, no issues. Smooth night overall. Cut Krystin at 8:45, Clair at 9, and down to 2 on at 9:20. At 9:25 we had about 7 tables walk in, all 2 tops, so Joel and Camacho got a little pop, but handled it well and did a great job. One more 4 top came in at about 9:50 that Camacho took. The guys did a good job closing it down.
Specials?
Tempura Eggplant 7
Beef Tataki 5
Tsk Set 10
All Star 13
King salmon Box 6
3 Staff members that stood out (why/how):
-Joel was bussing some of his own tables when he had downtime. He stayed very productive tonight
-Camacho did a great job keeping the sushi bar and B1 pre-bussed.
-Matt, in the kitchen, had some really nice plates go out tonight.
Any VIP's in?
I want to say this guy's name is Ivan, but he's a big guy (looks/sounds Russian), him and his wife were in
Old Frat guy and wife were in (don't know their names, but see them every few weeks)
Yoshizo was in
Some service industry folks: Taco Deli, Ramen Tatsuya Folk, Bat Bar Bartenders
Comps& Void Detail:
SIN discounts. FNF for a poisson cru Take-san sent out to S2. Nothing other than that can I think of.
R&M needs?:
86'd items/ need more?
LY Dinner Sales: $4454
Projected Sales: $4813
TY Dinner Sales: $4490
+/- : +1% LY and -$323 PS
Dinner Covers: 173
Avg PPA: $25.95
Weather: Sunny- the afternoon heat (around 5:30-6:30) got pretty brutal and the restaurant got pretty hot, but after the sunset it cooled off.
Any Special events going on?: nope- I have a full calendar of Event ready for Aug. though
Who worked?: Clair, Krystin, Stephanie, joel, Camacho CL. Kaori SA, Hiroe FR, Ruthy Host
Flow of Business, Cuts and Ticket Times:
Happy Hour was decent, but nothing too crazy. It took a while to really pick up but by 7:45 we were full and filing a one-in one-out kind of way. No real wait, except for a few incompletes waiting here and there but nothing out of control. Had four 5-tops walk in, Everyone was busy moving and a groovin'. No long ticket times, no issues. Smooth night overall. Cut Krystin at 8:45, Clair at 9, and down to 2 on at 9:20. At 9:25 we had about 7 tables walk in, all 2 tops, so Joel and Camacho got a little pop, but handled it well and did a great job. One more 4 top came in at about 9:50 that Camacho took. The guys did a good job closing it down.
Specials?
Tempura Eggplant 7
Beef Tataki 5
Tsk Set 10
All Star 13
King salmon Box 6
3 Staff members that stood out (why/how):
-Joel was bussing some of his own tables when he had downtime. He stayed very productive tonight
-Camacho did a great job keeping the sushi bar and B1 pre-bussed.
-Matt, in the kitchen, had some really nice plates go out tonight.
Any VIP's in?
I want to say this guy's name is Ivan, but he's a big guy (looks/sounds Russian), him and his wife were in
Old Frat guy and wife were in (don't know their names, but see them every few weeks)
Yoshizo was in
Some service industry folks: Taco Deli, Ramen Tatsuya Folk, Bat Bar Bartenders
Comps& Void Detail:
SIN discounts. FNF for a poisson cru Take-san sent out to S2. Nothing other than that can I think of.
R&M needs?:
86'd items/ need more?
Monday AM 7.13.15
Written By: Dusten
LY Lunch Sales: 1360
Projected Sales: 1540
TY Lunch Sales: 2011
+/- : +48% LY and +$471 PS
Lunch Covers:126
Avg PPA: $15.96
Weather: heating up for real this time.
Any Special events going on?:
Who worked?: Lindsey, Kate, Clair, Johnny, Grace, Jason, Hiroe
Flow of Business, Cuts and Ticket Times: Pretty tame lunch for the most part. Never filled up. Had a couple large parties today. The second was a walk in of 11 people, mainly Japanese business men. Johnny made sure to provide them with soup at the same time as their meals and without spoons. Kitchen did their part to try to get all of the orders out at about the same time as well. No problems with ticket times that I am aware of.
Specials?
3 Staff members that stood out (why/how): Everyone seemed off. One minute I hear multiple servers talk about how few tables they have while I'm hearing bells from the kitchen for food to be run and not one of them is budging. I see sashimi lunches dying at the sushi bar. The server has two kitchen lunches going to the same table. I ask, "Do you know how long you have on your kitchen items? Your sashimi lunches are dying." The reply (as they are entering tips into the computer), "No." Instantly the kitchen food is run and the server signs off to go to the kitchen to grab rice for sashimi that should have been run already. When it's busy, corners are cut and we get sloppy. When it's slow, focus is lost and we get sloppy. Things shaped up towards the end a bit. A bit.
Johnny and Grace. No problems with them today. Grace helped buss the party room to get the 11-top walk-in sat sooner and Johnny handled his section which was actually full for the most part. I'm giving them Kome bucks.
Any VIP's in? Some lunch regulars. Sophia and a friend.
Comps& Void Detail: void iced tea- misring. Emp day off for Sophia.
R&M needs?: A/C guy from Strand Brothers came out. It seems like it is their first time looking at our place because the guy had no idea what we needed from him. I told him which A/C unit specifically needed work. He asked me if we had replacement air filters. We don't but I'm pretty sure our A/C units need more than just filter replacements.
86'd items/ need more? topo chico.
LY Lunch Sales: 1360
Projected Sales: 1540
TY Lunch Sales: 2011
+/- : +48% LY and +$471 PS
Lunch Covers:126
Avg PPA: $15.96
Weather: heating up for real this time.
Any Special events going on?:
Who worked?: Lindsey, Kate, Clair, Johnny, Grace, Jason, Hiroe
Flow of Business, Cuts and Ticket Times: Pretty tame lunch for the most part. Never filled up. Had a couple large parties today. The second was a walk in of 11 people, mainly Japanese business men. Johnny made sure to provide them with soup at the same time as their meals and without spoons. Kitchen did their part to try to get all of the orders out at about the same time as well. No problems with ticket times that I am aware of.
Specials?
3 Staff members that stood out (why/how): Everyone seemed off. One minute I hear multiple servers talk about how few tables they have while I'm hearing bells from the kitchen for food to be run and not one of them is budging. I see sashimi lunches dying at the sushi bar. The server has two kitchen lunches going to the same table. I ask, "Do you know how long you have on your kitchen items? Your sashimi lunches are dying." The reply (as they are entering tips into the computer), "No." Instantly the kitchen food is run and the server signs off to go to the kitchen to grab rice for sashimi that should have been run already. When it's busy, corners are cut and we get sloppy. When it's slow, focus is lost and we get sloppy. Things shaped up towards the end a bit. A bit.
Johnny and Grace. No problems with them today. Grace helped buss the party room to get the 11-top walk-in sat sooner and Johnny handled his section which was actually full for the most part. I'm giving them Kome bucks.
Any VIP's in? Some lunch regulars. Sophia and a friend.
Comps& Void Detail: void iced tea- misring. Emp day off for Sophia.
R&M needs?: A/C guy from Strand Brothers came out. It seems like it is their first time looking at our place because the guy had no idea what we needed from him. I told him which A/C unit specifically needed work. He asked me if we had replacement air filters. We don't but I'm pretty sure our A/C units need more than just filter replacements.
86'd items/ need more? topo chico.
Sunday, July 12, 2015
Sunday 7/12/15 PM recap
Written By: Dusten
LY Dinner Sales: 4803
Projected Sales:5060
TY Dinner: 4840
+/- :Sales:1% up from LY and $220 under projected
Dinner Covers:187
Avg PPA:25.88
Weather: Warrrm
Who worked?: Grace covered for Kate, Sayo, Lindsey, Krystin, Camacho CL, Ruthy CT, Cindy H, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times: Started off well. 35 covers in the first 15 minutes. We were full except for some sushi bar spots until about 7:30pm. It looked pretty bleak until maybe 8pm and then we filled up and went on a wait for maybe 45 minutes. Cut Sayo around 8:30 as she had a full section. Cut Grace at 9pm and Krystin at 9:30pm. Had a contest on specials tonight. Lindsey took it. Gave her a $25 gift card to Easy Tiger.
Specials? Tempura Nasu 11
Green Tomato Katsu 8
Shishitos 9
Tsukiji Carpaccio 8
Tsukiji Set 3
All Star Set 3
3 Staff members that stood out (why/how):
Grace seemed to handle herself well her first solo dinner shift. No major issues. I could tell she was making extra effort to not mess up.
Cindy does great at the host stand. The reservation had their Type A group leader wanted to be sat in there 10 minutes early with only three people for the party present. Cindy wasn't (politely) having it. They went in and had a great time. The woman was particularly bullheaded about it, but Cindy as charming as she was immovable. She could use a bit of work rotating her seating people. at one point Sayo had no tables whatsoever and she sat other people to the point of having full sections. Got that fixed quickly with the next couple of tables to walk in.
Any VIP's in? Kendo-san, friends of Lindsey,"DangerMom" "DangerBrother and DangerBrother's Girlfriend." (Andrews family fro SC)
Comps& Void Detail: Misring veggie roll, 33.33% comp on a uni box. She ate 2 of 3 pieces and said the rest tasted bad. I thought it tasted really good actually. Super nice about it. I just think she maybe had a very narrow spectrum of how uni is supposed to taste. B-Day discount. I may have switched the discounts of manager meal vs. sushi bar meal today accidentally.
R&M needs?:82 degrees in the dining room at 6pm. jusst sayin'
86'd items/ need more?soft serve, green tomatoes.
LY Dinner Sales: 4803
Projected Sales:5060
TY Dinner: 4840
+/- :Sales:1% up from LY and $220 under projected
Dinner Covers:187
Avg PPA:25.88
Weather: Warrrm
Who worked?: Grace covered for Kate, Sayo, Lindsey, Krystin, Camacho CL, Ruthy CT, Cindy H, Jason SA and Hiroe FR
Flow of Business, Cuts and Ticket Times: Started off well. 35 covers in the first 15 minutes. We were full except for some sushi bar spots until about 7:30pm. It looked pretty bleak until maybe 8pm and then we filled up and went on a wait for maybe 45 minutes. Cut Sayo around 8:30 as she had a full section. Cut Grace at 9pm and Krystin at 9:30pm. Had a contest on specials tonight. Lindsey took it. Gave her a $25 gift card to Easy Tiger.
Specials? Tempura Nasu 11
Green Tomato Katsu 8
Shishitos 9
Tsukiji Carpaccio 8
Tsukiji Set 3
All Star Set 3
3 Staff members that stood out (why/how):
Grace seemed to handle herself well her first solo dinner shift. No major issues. I could tell she was making extra effort to not mess up.
Cindy does great at the host stand. The reservation had their Type A group leader wanted to be sat in there 10 minutes early with only three people for the party present. Cindy wasn't (politely) having it. They went in and had a great time. The woman was particularly bullheaded about it, but Cindy as charming as she was immovable. She could use a bit of work rotating her seating people. at one point Sayo had no tables whatsoever and she sat other people to the point of having full sections. Got that fixed quickly with the next couple of tables to walk in.
Any VIP's in? Kendo-san, friends of Lindsey,"DangerMom" "DangerBrother and DangerBrother's Girlfriend." (Andrews family fro SC)
Comps& Void Detail: Misring veggie roll, 33.33% comp on a uni box. She ate 2 of 3 pieces and said the rest tasted bad. I thought it tasted really good actually. Super nice about it. I just think she maybe had a very narrow spectrum of how uni is supposed to taste. B-Day discount. I may have switched the discounts of manager meal vs. sushi bar meal today accidentally.
R&M needs?:82 degrees in the dining room at 6pm. jusst sayin'
86'd items/ need more?soft serve, green tomatoes.
Sunday AM 7.12.15
Written By:Elizabeth
LY Lunch Sales: $1372
Projected Sales: $1828
TY Lunch Sales: $1920
+/- : +40% LY and +$92 PS (had a sales contest to anyone that could beat the goal they would get lunch or $10 in Kome Bucks)
Lunch Covers: 118
Avg PPA: $16.27
Previous Days Labor %: 17%
Previous Days Comps %: 3% and 14.02% Ctrl.
Weather: Sunny and hot 90s
Any Special events going on?: nope
Who worked?: Krystin, Sayo, Grace, Joel CL.
I gave Jason Clarke a new t-shirt, this time in a size medium.
When I opened the box I noticed tshirts thrown around in there, and a small mens tshirt was inside out. I must reiterate- please keep these shirts nearly organized and folded.
Flow of Business, Cuts and Ticket Times:
Slow overall today. Never filled up or went on a wait other than having an 8 top wait for a table to open up. Had two walk in 8 tops, but other than that it was just a steady-ish lunch. Sushi bar never filled up so I cut Krystin at 1:45 and then went 2 on a 2:20 since Joel was busy with the party room but not sushi bar.
On a side note: Yesterday I had corrected Matt on plating the Gyoza so they all look uniform on the plate, and not just thrown on the plate. And today I went back to run Gyoza again and notcied the same sloppy plating. I reminded him that they all need to look uniform- and pulled Jersey over to show him what I meant.
3 Staff members that stood out (why/how):
-Grace had her first solo serving shift today and did a great job. She just needs to work on getting soup spoons out before the ramens hit, and also getting sushi set ups out too. But she seemed to do fine, otherwise.
-Joel was staying productive in his downtime with helping to prebus other sections.
-Ruthy kept busy today by making a ton of childrens chopsticks.
Any VIP's in?
Shawn Circkle was but it was right when we opened and I was in the office finishing my organization project. He and his family sat at A5 and Sayo waited on them.
Comps& Void Detail:
Emp Day off for Johnny and his fam. Voided a not made sapporo for Joel. Bought Krystin Lunch for mopping this morning. I forgot that I was supposed to buy Lindsey lunch for mopping yesterday (and she didn't remind me) so I just wrote out Kome Bucks for her.
R&M needs?:
The soft serve machine wasn't working well or at all, so I finally disassembled it and saw that hardly any ice cream was getting into the cylinder (hence why none was coming out), so I poured a little cold water in the mix to make it less dense, and it seemed to work. I followed up with it later and it's still a little too soft, so I poured a little more cold water into it so it will freeze a little better. Hopefully this works.
I have taken great care to clean and reorganize the office. I sent everyone pictures of what things should look like, including the right side of the cooler in the service station. Please take care to make sure things look like the pictures. Keep things clean and organized please and thank you :)
86'd items/ need more?
LY Lunch Sales: $1372
Projected Sales: $1828
TY Lunch Sales: $1920
+/- : +40% LY and +$92 PS (had a sales contest to anyone that could beat the goal they would get lunch or $10 in Kome Bucks)
Lunch Covers: 118
Avg PPA: $16.27
Previous Days Labor %: 17%
Previous Days Comps %: 3% and 14.02% Ctrl.
Weather: Sunny and hot 90s
Any Special events going on?: nope
Who worked?: Krystin, Sayo, Grace, Joel CL.
I gave Jason Clarke a new t-shirt, this time in a size medium.
When I opened the box I noticed tshirts thrown around in there, and a small mens tshirt was inside out. I must reiterate- please keep these shirts nearly organized and folded.
Flow of Business, Cuts and Ticket Times:
Slow overall today. Never filled up or went on a wait other than having an 8 top wait for a table to open up. Had two walk in 8 tops, but other than that it was just a steady-ish lunch. Sushi bar never filled up so I cut Krystin at 1:45 and then went 2 on a 2:20 since Joel was busy with the party room but not sushi bar.
On a side note: Yesterday I had corrected Matt on plating the Gyoza so they all look uniform on the plate, and not just thrown on the plate. And today I went back to run Gyoza again and notcied the same sloppy plating. I reminded him that they all need to look uniform- and pulled Jersey over to show him what I meant.
3 Staff members that stood out (why/how):
-Grace had her first solo serving shift today and did a great job. She just needs to work on getting soup spoons out before the ramens hit, and also getting sushi set ups out too. But she seemed to do fine, otherwise.
-Joel was staying productive in his downtime with helping to prebus other sections.
-Ruthy kept busy today by making a ton of childrens chopsticks.
Any VIP's in?
Shawn Circkle was but it was right when we opened and I was in the office finishing my organization project. He and his family sat at A5 and Sayo waited on them.
Comps& Void Detail:
Emp Day off for Johnny and his fam. Voided a not made sapporo for Joel. Bought Krystin Lunch for mopping this morning. I forgot that I was supposed to buy Lindsey lunch for mopping yesterday (and she didn't remind me) so I just wrote out Kome Bucks for her.
R&M needs?:
The soft serve machine wasn't working well or at all, so I finally disassembled it and saw that hardly any ice cream was getting into the cylinder (hence why none was coming out), so I poured a little cold water in the mix to make it less dense, and it seemed to work. I followed up with it later and it's still a little too soft, so I poured a little more cold water into it so it will freeze a little better. Hopefully this works.
I have taken great care to clean and reorganize the office. I sent everyone pictures of what things should look like, including the right side of the cooler in the service station. Please take care to make sure things look like the pictures. Keep things clean and organized please and thank you :)
86'd items/ need more?
Saturday, July 11, 2015
7/11/15 pm recap
Written By:mike
LY Dinner Sales:$6572
Projected Sales:$6833
TY Dinner Sales: $6675
+/- : +103 2% LY
Dinner Covers:222
Avg PPA:30.07
Weather: hot
Who worked?:Samara H, Ruthy H, Jason SA, Hiroe FR, jason, naoto, steph, dusten, joel steph, Grace CKTL.
Flow of Business, Cuts and Ticket Times:mild start then went on a wait, grace did a great job holding down CKTL, floor seemed to have a good flow. sushi bar and kitchen had a push early on and did a great job pushing food out. A-7 ordered a farm salad that came with complementary CATERPILLAR! The green where pulled off the line by jersey and we comp'd the salad and sent blue fin tuna as a gesture. Stayed on a wait tell 955, shaved a host and one server. went down to Jason and Dusten to close. Ran a Blue fin incentive tonight and we sold out by 10pm. We got Pizza for team tonight, sushi bar and the BOH really deserved it as of late. Daniel and Alex helped to get us a good deal.
Specials?
temp squash and suvvh 18
green tomatoes 12
shishito 8
ts set 8
smoking sash 9
bf tuna 34 (tell 86'd by 10pm)
bf toro 2
3 Staff members that stood out (why/how): Daniel did a great job recognizing the staff needed recognition tonight BOH is stretched. Steph had a great attitude as usual. Jason's attitude has leved out over the last 2 shifts, hes perked up a bit.
Comps& Void Detail: had a under cooked ebi fri, the farm salad, and a few employee item voided once they relized pizza was the right price. kome bucks, 10% for a buzz table.
R&M needs?: my head...:)
86'd items/ need more? Camembert,all Blue fin, ice cream, temp special, ebi fry
LY Dinner Sales:$6572
Projected Sales:$6833
TY Dinner Sales: $6675
+/- : +103 2% LY
Dinner Covers:222
Avg PPA:30.07
Weather: hot
Who worked?:Samara H, Ruthy H, Jason SA, Hiroe FR, jason, naoto, steph, dusten, joel steph, Grace CKTL.
Flow of Business, Cuts and Ticket Times:mild start then went on a wait, grace did a great job holding down CKTL, floor seemed to have a good flow. sushi bar and kitchen had a push early on and did a great job pushing food out. A-7 ordered a farm salad that came with complementary CATERPILLAR! The green where pulled off the line by jersey and we comp'd the salad and sent blue fin tuna as a gesture. Stayed on a wait tell 955, shaved a host and one server. went down to Jason and Dusten to close. Ran a Blue fin incentive tonight and we sold out by 10pm. We got Pizza for team tonight, sushi bar and the BOH really deserved it as of late. Daniel and Alex helped to get us a good deal.
Specials?
temp squash and suvvh 18
green tomatoes 12
shishito 8
ts set 8
smoking sash 9
bf tuna 34 (tell 86'd by 10pm)
bf toro 2
3 Staff members that stood out (why/how): Daniel did a great job recognizing the staff needed recognition tonight BOH is stretched. Steph had a great attitude as usual. Jason's attitude has leved out over the last 2 shifts, hes perked up a bit.
Comps& Void Detail: had a under cooked ebi fri, the farm salad, and a few employee item voided once they relized pizza was the right price. kome bucks, 10% for a buzz table.
R&M needs?: my head...:)
86'd items/ need more? Camembert,all Blue fin, ice cream, temp special, ebi fry
Saturday AM 7.11.15
Written By: Elizabeth
LY Lunch Sales: $1891
Projected Sales: $2360
TY Lunch Sales: $2410
+/- : +27% LY and +$50 PS
Lunch Covers: 141
Avg PPA: $17.09
Previous Days Labor %: 16%
Previous Days Comps %: 4% with 5.99 Ctrl
Weather: Sunny and HOT. upper 90s
Any Special events going on?:
Who worked?: Johnny CL> Sophia, Lindsey, Sayo. Cindy host, Hiroe FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Started busier than a normal Saturday. People were out and about. We went on a short wait around noon but got off the wait by 12:30 and both the kitchen and sushi bar were steady with tickets. Sushi bar hit 30 minutes for sushi lunches, and I had to ask Kazu to push a nigiri ticket out because it had already been 25 minutes and it was for a regular who was just waiting on those 2 pieces. When I called it to his attention, he made the 2 sake toro and 2 ikura right away. Thank you Kazu! Later on had some issues with a few gyoza's going out in a timely manner. Jersey said that they were having trouble with the pan temps (first one was burnt on the bottom and raw up top, the next one was undercooked everywhere) so there were 2 tables affected by that. one was a daruma employee, another was A2. But both seemed okay with everything. The day ended well. It died down significantly around 2pm and after 2:30 no more tables came in. Similar to how last night ended.
The Segovia account is set up and will be ready to be ordered from on Monday.
On a side note: I ordered the Yakiniku Teishoku for lunch today and it was really good. The beef was tender and juicy, and cooked to perfection. Just wanted to give the kitchen a high five for that one! Great work guys!
3 Staff members that stood out (why/how):
-I was observing Lindsey at her tables and noticed she doesn't smile much. I would like to see her smile a little more. She left before I was able to chat with her about it, but it's a touchy subject because she can tend to be a little sensitive about criticism too, so I need to find an approach.
-However, juxtaposed against that, she was the first to volunteer this morning when I needed someone to mop the restaurant. So she's willing to get her hands dirty, I just need her to smile while doing it :)
Any VIP's in?
Justine's Bartender, Daniel, some other familiar faces that come in from time to time.
Comps& Void Detail:
FNF for Justines Bartender lady in with a friend.
Emp Day off for Abel, and another Daruma employee, as well as Daniel.
R&M needs?:
Rodrigo installed the door on the side of the building this morning. While he was painting it we all started to smell paint (not knowing he was outside), unfortunately it was pretty strong smelling in the dining room during the first hour of service.
I organized all t-shirts (the ladies tanks came in too) and they are all neatly folded and labeled. Please keep them that way.
I also cleaned out the desk and tried to organize the shelves behind the office door- the black pitcher linens will now reside on that shelf as well (to avoid over stocking by Prudential) and please, if you are here when Prudential arrives, please make sure they put the linen bags next to the ice cream freezer, and don't' just pile them up in the office.
I used some of that hole filler in the mens room- a guy had a roach come crawling out of a break in the floorboards- I think it was near the door area, so I filled it in. But I know that the bathroom is a problem area for roaches here.
86'd items/ need more?
Toshisan- when you go to Rest Depot on Monday can you please pick up straws. I can give you a check beforehand so you don't have to pay out of pocket again.
LY Lunch Sales: $1891
Projected Sales: $2360
TY Lunch Sales: $2410
+/- : +27% LY and +$50 PS
Lunch Covers: 141
Avg PPA: $17.09
Previous Days Labor %: 16%
Previous Days Comps %: 4% with 5.99 Ctrl
Weather: Sunny and HOT. upper 90s
Any Special events going on?:
Who worked?: Johnny CL> Sophia, Lindsey, Sayo. Cindy host, Hiroe FR, Jason SA
Flow of Business, Cuts and Ticket Times:
Started busier than a normal Saturday. People were out and about. We went on a short wait around noon but got off the wait by 12:30 and both the kitchen and sushi bar were steady with tickets. Sushi bar hit 30 minutes for sushi lunches, and I had to ask Kazu to push a nigiri ticket out because it had already been 25 minutes and it was for a regular who was just waiting on those 2 pieces. When I called it to his attention, he made the 2 sake toro and 2 ikura right away. Thank you Kazu! Later on had some issues with a few gyoza's going out in a timely manner. Jersey said that they were having trouble with the pan temps (first one was burnt on the bottom and raw up top, the next one was undercooked everywhere) so there were 2 tables affected by that. one was a daruma employee, another was A2. But both seemed okay with everything. The day ended well. It died down significantly around 2pm and after 2:30 no more tables came in. Similar to how last night ended.
The Segovia account is set up and will be ready to be ordered from on Monday.
On a side note: I ordered the Yakiniku Teishoku for lunch today and it was really good. The beef was tender and juicy, and cooked to perfection. Just wanted to give the kitchen a high five for that one! Great work guys!
3 Staff members that stood out (why/how):
-I was observing Lindsey at her tables and noticed she doesn't smile much. I would like to see her smile a little more. She left before I was able to chat with her about it, but it's a touchy subject because she can tend to be a little sensitive about criticism too, so I need to find an approach.
-However, juxtaposed against that, she was the first to volunteer this morning when I needed someone to mop the restaurant. So she's willing to get her hands dirty, I just need her to smile while doing it :)
Any VIP's in?
Justine's Bartender, Daniel, some other familiar faces that come in from time to time.
Comps& Void Detail:
FNF for Justines Bartender lady in with a friend.
Emp Day off for Abel, and another Daruma employee, as well as Daniel.
R&M needs?:
Rodrigo installed the door on the side of the building this morning. While he was painting it we all started to smell paint (not knowing he was outside), unfortunately it was pretty strong smelling in the dining room during the first hour of service.
I organized all t-shirts (the ladies tanks came in too) and they are all neatly folded and labeled. Please keep them that way.
I also cleaned out the desk and tried to organize the shelves behind the office door- the black pitcher linens will now reside on that shelf as well (to avoid over stocking by Prudential) and please, if you are here when Prudential arrives, please make sure they put the linen bags next to the ice cream freezer, and don't' just pile them up in the office.
I used some of that hole filler in the mens room- a guy had a roach come crawling out of a break in the floorboards- I think it was near the door area, so I filled it in. But I know that the bathroom is a problem area for roaches here.
86'd items/ need more?
Toshisan- when you go to Rest Depot on Monday can you please pick up straws. I can give you a check beforehand so you don't have to pay out of pocket again.
Friday PM 7.10.15
Written By: Elizabeth
LY Dinner Sales: $7072
Projected Sales: $7414
TY Dinner Sales: $6755
+/- : -4% LY and -$659 PS
Dinner Covers: 230 (low for a Friday)
Avg PPA: $29.37
Weather: Hot but cooled off after sunset. The restaurant itself got pretty hot, the service station thermostat read 82 degrees at one point. I have 2 other AC repair people coming on Monday to give me an estimate on the work that needs to get done in order to get us working properly again.
Any Special events going on?:
Who worked?: Camacho, Johnny, Krystin, Sophia, Dusten CL. Ruthy/Samara Host, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Started busy and we were on a wait by a few after 6pm. Stayed on the wait until 10:15. Sat the last table at 10:20 and nothing else came in after that. The initial pop was all 3 tops and a few 5 tops, then it slowed down a little, then all the 2's came in around 7:30. Crazy how that happens. Overall it was a steady/ busy night with little to no issues. It slowed waaaaay down after 10pm though. Had a lot of campers tonight too, actually. A4, A5 and S11-12 were all here for over 2 hours! Business seemed up, but covers were down.
Had a comp on a Tofu Steak DNL, and shishito peppers DNL (said they were too dry), and a comp on the Maimai Sauv Blanc DNL. Other than that, totally smoooooooooth
Specials?
Shishito Peppers 13
Fried Green Toms 10
Tempura Zucchini 12
Tsk Set 10
Blue Fin 41
Toro 19
Japanese Uni 3
3 Staff members that stood out (why/how):
-Dusten was in other sections bussing tables in his downtime, which seems almost amazing that he had any considering he had over 60 covers all night (that's almost double some other peoples covers)
-Despite the whole Basilio debacle, the kitchen held it together back there tonight. No issues with plating, no burnt gyozas, no long tickets. Maddie did a great job on Tempura, while Hector held down Yaki.
-Johnny unloaded I think every glass rack that came out tonight. Super star!
-Did Jason Clarke's eval after his shift today- he is frustrated but I outlined the points that Mike has been talking with him about. I also gave him a gift card to bird barbershop to get a hair cut and told him that it might benefit him to grab some dry shampoo from HEB to keep in his bag (I explained the benefits of it to him and he seemed receptive)
Any VIP's in?
Some familiar faces. Learned that messy haired hipster girl's name is Lauren. Had some very friendly folks sit at S1-4 tonight. Lots of chatting with me while I manned the sushi expo line running food. Nice groups tonight.
Comps& Void Detail:
The DNL I mentioned above. Voided a ABW Sophia forgot to bring to a table, comp'd a bday parfait. I also reprinted the dessert menus with the new soft serve (and also rephrased the apple pie dessert to say spring roll and not gyoza)
R&M needs?:
Mentioned above- the AC unit deal.
86'd items/ need more?
The padlock went missing out back. Can someone pick up another one- or I can grab one later this week.
LY Dinner Sales: $7072
Projected Sales: $7414
TY Dinner Sales: $6755
+/- : -4% LY and -$659 PS
Dinner Covers: 230 (low for a Friday)
Avg PPA: $29.37
Weather: Hot but cooled off after sunset. The restaurant itself got pretty hot, the service station thermostat read 82 degrees at one point. I have 2 other AC repair people coming on Monday to give me an estimate on the work that needs to get done in order to get us working properly again.
Any Special events going on?:
Who worked?: Camacho, Johnny, Krystin, Sophia, Dusten CL. Ruthy/Samara Host, Jason SA, Hiroe FR
Flow of Business, Cuts and Ticket Times:
Started busy and we were on a wait by a few after 6pm. Stayed on the wait until 10:15. Sat the last table at 10:20 and nothing else came in after that. The initial pop was all 3 tops and a few 5 tops, then it slowed down a little, then all the 2's came in around 7:30. Crazy how that happens. Overall it was a steady/ busy night with little to no issues. It slowed waaaaay down after 10pm though. Had a lot of campers tonight too, actually. A4, A5 and S11-12 were all here for over 2 hours! Business seemed up, but covers were down.
Had a comp on a Tofu Steak DNL, and shishito peppers DNL (said they were too dry), and a comp on the Maimai Sauv Blanc DNL. Other than that, totally smoooooooooth
Specials?
Shishito Peppers 13
Fried Green Toms 10
Tempura Zucchini 12
Tsk Set 10
Blue Fin 41
Toro 19
Japanese Uni 3
3 Staff members that stood out (why/how):
-Dusten was in other sections bussing tables in his downtime, which seems almost amazing that he had any considering he had over 60 covers all night (that's almost double some other peoples covers)
-Despite the whole Basilio debacle, the kitchen held it together back there tonight. No issues with plating, no burnt gyozas, no long tickets. Maddie did a great job on Tempura, while Hector held down Yaki.
-Johnny unloaded I think every glass rack that came out tonight. Super star!
-Did Jason Clarke's eval after his shift today- he is frustrated but I outlined the points that Mike has been talking with him about. I also gave him a gift card to bird barbershop to get a hair cut and told him that it might benefit him to grab some dry shampoo from HEB to keep in his bag (I explained the benefits of it to him and he seemed receptive)
Any VIP's in?
Some familiar faces. Learned that messy haired hipster girl's name is Lauren. Had some very friendly folks sit at S1-4 tonight. Lots of chatting with me while I manned the sushi expo line running food. Nice groups tonight.
Comps& Void Detail:
The DNL I mentioned above. Voided a ABW Sophia forgot to bring to a table, comp'd a bday parfait. I also reprinted the dessert menus with the new soft serve (and also rephrased the apple pie dessert to say spring roll and not gyoza)
R&M needs?:
Mentioned above- the AC unit deal.
86'd items/ need more?
The padlock went missing out back. Can someone pick up another one- or I can grab one later this week.
Friday, July 10, 2015
7/10/15 am recap
Written By:Mike
LY Lunch Sales:$2241
Projected Sales:$2008
TY Lunch Sales:$1713
+/- :-528LY
Lunch Covers:93
Avg PPA:$
Previous Days Labor %:20%
Previous Days Comps %:7.39%
Weather: mildly hot
Who worked?:Cynthia H, Jason FR, Miho SA.
Flow of Business, Cuts and Ticket Times: slow and steady start to the shift, never really filled up, went down to 3 at 1245, down to Kat and Joel by 145pm for the balance of the shift. never went on a wait late popp around 145pm but was know issue for the floor. Cynthia did a good job handling the push in the front.
Specials?
Japanese uni 3
blue fin 17 very good for a slow lunch
3 Staff members that stood out (why/how): Jason was a NCNS today, I called him and he had sleep'd in...he was in 45min after his scheduled shift. He was coached. All the Staff has done a great job over the last few days emphasis on pre-bussing and maintaining each others tables. Camacho consistently has a great attitude and well as Alex in the kitchen. we ran a little incentive for the staff to push the blue fin, Jason sold us out of it.
Any VIP's in?
Comps& Void Detail: hand a few friends and family hama toro to a reg
R&M needs?: we found bugs and black slim in the ice day 2. i did mention last time as it was obviously from the cleaning. please keep an eye on it gang.
86'd items/ need more? Blue fin
LY Lunch Sales:$2241
Projected Sales:$2008
TY Lunch Sales:$1713
+/- :-528LY
Lunch Covers:93
Avg PPA:$
Previous Days Labor %:20%
Previous Days Comps %:7.39%
Weather: mildly hot
Who worked?:Cynthia H, Jason FR, Miho SA.
Flow of Business, Cuts and Ticket Times: slow and steady start to the shift, never really filled up, went down to 3 at 1245, down to Kat and Joel by 145pm for the balance of the shift. never went on a wait late popp around 145pm but was know issue for the floor. Cynthia did a good job handling the push in the front.
Specials?
Japanese uni 3
blue fin 17 very good for a slow lunch
3 Staff members that stood out (why/how): Jason was a NCNS today, I called him and he had sleep'd in...he was in 45min after his scheduled shift. He was coached. All the Staff has done a great job over the last few days emphasis on pre-bussing and maintaining each others tables. Camacho consistently has a great attitude and well as Alex in the kitchen. we ran a little incentive for the staff to push the blue fin, Jason sold us out of it.
Any VIP's in?
Comps& Void Detail: hand a few friends and family hama toro to a reg
R&M needs?: we found bugs and black slim in the ice day 2. i did mention last time as it was obviously from the cleaning. please keep an eye on it gang.
86'd items/ need more? Blue fin
Thursday, July 9, 2015
7/9/15 pm recap Mike
Written By:Mike
LY Dinner Sales:$4607
Projected Sales:$4807
TY Dinner Sales:$5096
+/- +487 11%LY
Dinner Covers:187
Avg PPA: $28.00
Weather: hot humid
Who worked?:Samara H, Jason FR, Cynthia H, MihoSA. Joel, sophia, Lindsey, Miho, Dusten, Ruthy
Flow of Business, Cuts and Ticket Times: Mild start to the night, had the restaurant half filled by 6pm. Steady flow of tickets out of the gates to the sushi bar, Nigiri station got hammered for about an hr straight around 7pm. The floor opened up at 8pm, Went down to 1 host and Ruthy was cut around 830pm, down to 2 for the last hr and Dustin closed us out.
Specials?
temp okra 7
curried eggplant 4
tsukiji set 15
all star4
bluefin 25
japanese uni 11
3 Staff members that stood out (why/how):
Julio(kitchen) showed up 1.5hrs late which jersey had to step in for his prep...2nd day in a row very discouraging for the team in the back Chris and Daniel did great to cop. I talked to Jason at length again to night regarding dress attire, hygiene and the sequence that him hosting, cktl and one day serving would look like and what I/WE are looking for to further his success here. I was specific and direct. I think he understood, we will see this week. Joel was asked if he had deodorant, he said know, I've asked him to bring some for his next shift. He also has a excellent attitude and is very flexible on the floor. Miho is the most bubble any day and anytime, a joy to be around, but as Dustin has said we need to focus on honing her organization and sequence.
Any VIP's in? a few parties that are friends of the staff had diner with us tonight. Steph and a gentleman friend, and Andrew and his friend came in(that's twice this week).
Comps& Void Detail: Medai sashimi A-7 didn't realize what it was. friends and family. take sent a few things out to our neighbors on s-9
R&M needs?: A/C is struggling just a hr before service to get down to 76... might be a good idea to see if our new A/C guy has any temporary solutions as days and nights become hotter.
86'd items/ need more?
fresh wasabi
beef carp
all Gyu
Camembert
Hama Toro
BF tuna
LY Dinner Sales:$4607
Projected Sales:$4807
TY Dinner Sales:$5096
+/- +487 11%LY
Dinner Covers:187
Avg PPA: $28.00
Weather: hot humid
Who worked?:Samara H, Jason FR, Cynthia H, MihoSA. Joel, sophia, Lindsey, Miho, Dusten, Ruthy
Flow of Business, Cuts and Ticket Times: Mild start to the night, had the restaurant half filled by 6pm. Steady flow of tickets out of the gates to the sushi bar, Nigiri station got hammered for about an hr straight around 7pm. The floor opened up at 8pm, Went down to 1 host and Ruthy was cut around 830pm, down to 2 for the last hr and Dustin closed us out.
Specials?
temp okra 7
curried eggplant 4
tsukiji set 15
all star4
bluefin 25
japanese uni 11
3 Staff members that stood out (why/how):
Julio(kitchen) showed up 1.5hrs late which jersey had to step in for his prep...2nd day in a row very discouraging for the team in the back Chris and Daniel did great to cop. I talked to Jason at length again to night regarding dress attire, hygiene and the sequence that him hosting, cktl and one day serving would look like and what I/WE are looking for to further his success here. I was specific and direct. I think he understood, we will see this week. Joel was asked if he had deodorant, he said know, I've asked him to bring some for his next shift. He also has a excellent attitude and is very flexible on the floor. Miho is the most bubble any day and anytime, a joy to be around, but as Dustin has said we need to focus on honing her organization and sequence.
Any VIP's in? a few parties that are friends of the staff had diner with us tonight. Steph and a gentleman friend, and Andrew and his friend came in(that's twice this week).
Comps& Void Detail: Medai sashimi A-7 didn't realize what it was. friends and family. take sent a few things out to our neighbors on s-9
R&M needs?: A/C is struggling just a hr before service to get down to 76... might be a good idea to see if our new A/C guy has any temporary solutions as days and nights become hotter.
86'd items/ need more?
fresh wasabi
beef carp
all Gyu
Camembert
Hama Toro
BF tuna
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