Sunday AM 7.5.15

Written By: Elizabeth

LY Lunch Sales: $2182 (day after was $2060)
Projected Sales: $2260
TY Lunch Sales: $2903
+/- : +33% LY and +$643 PS.
Lunch Covers: 151
Avg PPA:  $19.23

Previous Days Labor %: 13% on Friday

Previous Days Comps %: 3% and 4.70 Ctrl on Friday

Weather: Sunny, hot. 90s

Any Special events going on?: Day after 4th of July.

Who worked?: Sayo, Joel, Krystin, Camacho CL. Jason FR, Kaori SA, Cindy Host

Flow of Business, Cuts and Ticket Times:
Opened at 11am and had 3 tables within the first 15 minutes, and by noon there were at least 12 tables. So it was nice to see a gradual gain in business instead of getting slammed with 12 tables all at once. Then once 1pm rolled around we had all the large parties walk in: 7, 6, 8, 5, 6. So the 1 o'clock hour was pretty busy for everyone. A4 was a 6-top that all ordered Ramens. Hector was trainnig on Ramen station today so he seemed to get a little overwhelmed, but Jersey jumped in to help out. Things seemed to run pretty smoothly today.

Had an issue with the soft serve machine not putting anything out. I disassembled it and saw that the mixture was too thick and wasn't draining into the machine, thus not having sufficient product to freeze and put out. It was the batch from Friday so I think it just sat too long, some of the water evaporated out (like it does) and the mixture just became too thick to drain.

Also had a Curry that went to S8, and got sent back saying it was Sour. Jersey tasted it and said it was fine, Take tasted it and concurred it was sour. Jersey said it was made Friday so it should be fine, and they would remake it but since it was being scooped from the same container, the whole container was likely spoiled. I went over to S8 and explained what happened and if Could get them anything else? Perhaps just the plain pork katsu instead. And she (or he, we couldn't tell- and thats not us being ugly, it's Camacho and I both saying Sir to this person and then in the end realizing they might have been a woman. It was a person of Asian decent with short man-ish hair, but as they left it looked as if they had a womans torso....anyhow...) They declined the pork katsu and said if the curry was bad they didn't want anything else. I comp'd the curry and they paid out and left. The remake came out after they left and I had Take taste it and he said it tasted better. Not sure what happened there, but it might result in a Yelp, just FYI to everyone.

Shortly after that I noticed 2 of the 3 Ebi in an ebi fry plate looked a little off. One looked like a corndog, and the other was kind of looking like a hoof shape. In any case, they remade 2 of the Ebi's for the plate and sent it out looking better than it was.


3 Staff members that stood out (why/how):
-Cindy still getting the hang of the host stand- struggled with the large parties today but I jumped in and helped her out.
-Camacho was just a moving and shaking at the sushi bar and with the party room.
-Sayo rang over $900 in sales effortlessly.

Any VIP's in?
Shaun (regular- longish hair. Young guy), Kenneth (tall biker regular), Kenny & his brother, Chi and his extended family (7 top), Two regulars: young kids, I forget their names but they use to come in all the time and used to go to St.Eds (but have since graduated) dang I can't remember their names.
Karen, and Harmon & the fam
LOTS of regulars today!!

Comps& Void Detail:
Comp'd the Curry. Voided a side of white rice misring.

R&M needs?:
I checked that hot water pot since all Dustens notes said was "it broke" and it seemed to work fine today. So...there's that. The service station sink got repaired today as well.

86'd items/ need more?