Monday 7.27.15

Written By: Elizabeth

LY Lunch Sales: $1932
Projected Sales : $2104
TY Lunch Sales: $1838
+/- : -5% LY and -$266 PS
Lunch Covers:  104
Avg PPA:$17.67


LY Dinner Sales: $3595
Projected Sales :  $4140
TY Dinner Sales:  $5481
+/- : +52% LY and -$1341 PS
Dinner Covers:174
Avg PPA: $30.79

These days have gotten so unpredictable as far as sales.

Previous Days Labor: 20%

Previous Days Comps: 3.85%
Controllable Comps: 3.37%

Weather: Sunny, hot texas summer 90s

Special events?:


Who worked:
Lunch: Joel, Krystin, Dusten, Kate CL. Ruthy Host (and got her #komestaffseries taken today!), Jason SA, Hiroe FR
Dinner: Krystin, Mandy, Joel, Clair, Camacho CL. Ruthy host, Kaori SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch was mellow but busy. Nothing much to note on this shift. Just a nice steady flow to the lunch business

Dinner: Decent happy hour to kick it off. Had a full-ish house around 6:15 with exception of the sushi bar. Went on a wait around 7:30, got off the wait briefly, then back on a wait at 8:30. Wait times ranged from 10 minutes to 30 minutes. Had these guys that ultimately sat at B7 come in after waiting 22 minutes and try to say that we only quoted them 15 and they had been waiting 30 and were on a "time crunch" and I showed him the board, and nicely told him that we quoted 15-25, he had only been waiting 22 and that his table was being set right now so it will just be another 30 seconds. When they sat I told Mandy they said they were in a time crunch. So when she greeted them with full set ups and ready to bust her ass to get them in and out they said "oh not at all, he's just impatient" and then when it was all said and done, they tipped her 12%. She bounced back from it really well though and gave outstanding service to her B4. Great level head that girl has.

Specials:
Pork Spec 0 :(
Temp Zuch/Squash  14
Panko Smelt 1
Blue Fin Nigiri 1
Toro Nigiri Set 12
King Salmon Toro Carpaccio 13
Special Roll 12

The July Wine specials are almost done with. For August we will be featuring Local Beers: Austin Beer Works Peacemaker Pale, Oasis Session IPA and and I'm waiting to hear back from Infamous about their Cream Ale availability.

3 Staff members that stood out (why/how):
-Had a sizable complaint about Joel tonight. They were sitting at A5 for dinner, in Joel's section, and said he was inattentive, unfriendly and overall just a bad experience. They said he came by and set waters on their tables and walked away, he didn't really talk to them a whole lot just got their orders and walked away, etc. I talked with him after the shift and he said he was getting a very standoff-ish vibe from them and felt like they didn't want to be bothered. I talked with him about having a set way of doing things so that regardless of attitude from the table, he is consistent.  I told him that if a table comes in and has a bad day, don't aid in it, try to turn it around. He walked away from the conversation having some insight. So just keep an eye on him and continue to coach him in that direction.

Any VIP's in?
Lunch: I'm totally blanking on the guys' name who is the wine buyer for Hopfields and sits at the sushi bar for Take's omakase. But he is in remission for cancer and goes for his surgery August 16th. He said he will be in for a pre-celebratory omakse. Oh, also he got married last week to his boyfriend of so many years. So sweet.

Dinner: Dorsey of Haus Bar, the couple that comes in for special treatment, I don't know their names but they are a fancy & good looking couple.

Comps& Void Detail:
a few voids here and there for 86d items, void for a seaweed salad misring.
DNL for a piece of Tako they said tasted "rubbery"
and $28 Recovery for 2 tarantula rolls (one in soy, one regular) it was a miscommunication and they were a little fidgety about it.

R&M needs:

86'd items/ need more:
MaiMai (feature wine), Happy Owl is still out of stock.