Friday, July 24, 2015

Friday PM 7.24.15

Written By: Elizabeth

LY Dinner Sales: $6475
Projected Sales : $6616
TY Dinner Sales: $6967
+/- : +8% LY and +$351 PS
Dinner Covers: 230
Avg PPA: $30.29

Weather: Hot. IT got up to 83 degrees in the dining room tonight. the party room complained of how hot it was in the restaurant and I explained we're having some AC issues that we're working on. they were understanding. But damn did it get hot.

Special events?:none...national tequila day, does that count?

Who worked: Johnny, Sophia, Kate, Clair, Dusten CL. Grace CT. Samara & Ruthy host, Jason SA, Sigele FR

Flow of Business, Cuts and Ticket Times:
Night started busy and stayed steady throughout the night. Went on a wait around 6:15 and got off the wait around 10pm. I cut Clair and Kate around then, since we were steadily moving with 2 top after 2 top in a full restaurant. Went 2 on at 10:15, and only another table came in after that, so it died down pretty quick. Johnny was having a rough night with a bunch of 2 tops that weren't spending very much. He got a little frustrated for a minute but we talked it out and he finished with a smile. Sophia had a great night in the back B's. She had a table spend over $500 (B7) so that made her night. Kate did fine, had the difficult Leland (see below), Clair only had one party in the PR all night, but still maintained a positive attitude despite her long double. Dusten still has this handlebar mustache....

Had a few 25 minute sushi bar tickest I mentioned to Toshi and Kazu, since they were standing around doing not much of anything, and the maki station was getting most of the business (I'm not saying that in bad way, they just didn't have any tickets). But after that the tickets seemed to get back on track.

On the kitchen side, I caught 2 yaki onigiri going out that were pretty well done, I sent them back and had them remade. Also had a yakiniku take about 20 minutes. But other than that it was a smooth night.

We used the cart for a water station tonight. Seemed to work out well. We placed it near the first table outside. Looks like we went through about a sleeve worth of cups. I would love to get some smaller cups so we're not using our big cups.

Are we cooking the Yakiniku any differently during dinner service than we are at lunch service? When I order it at lunch it comes out juicy and flavorful, and when I order it at dinner it comes out tough and chewy. Just wondering if the preparation process is different (grill vs. pan)?

Specials:
Tempura Zuch & Squash 14
Fried Green Toms 7
Shishito 10
All Star 15
Hon Maguro 24
Toro 10
King Salmon Box 6
Sake Toro/Hama Toro Sashimi: 7

3 Staff members that stood out (why/how):
See above.
Any VIP's in?
Here is who NOT a VIP: Leland Price.(guy on the right in the white shirt)
 This guy has come in time and time again, drinks a ton of Hot Sake, is somewhat an annoyance to the staff (particularly the ladies) and today was kind of the last straw for me. He started talking to this gay couple outside and was an enough of an annoyance that they mentioned it later on (they didn't want to be rude, but were annoyed with how pushy he was into their conversation, then tried to get them to sit at a 4 top with him and his girlfriend) He kept asking Grace out too, which was weird considering he was with a lady. He tipped Grace $2 on a $34 bill. Then he sat at A1 with Kate, tried to order more hot sake, Kate pumped the brakes on him, he ate a few rolls and tipped her $2 on a $44 check. He takes a lot of patience to wait on and most of the servers describe the experience with him as "punishment' because they put a lot of work and effort into his table and he leaves them practically nothing. I would like to be a little more proactive about his visits. So keep an eye out. He's really bro-y and acts like an entitled UT kid.

Actual VIPS in tonight: The co-owners of Hillside Farmacy (plus a guest): sent them 3 aburi hamachi since they mentioned to  Clair that every time they would come in and Leary was working he would send them Zato-Ichi and how nice Leary was. Clair said they ordered about 9 pieces of Zato-Ichi this time around, so I thought I would get them to try something else since they were eating a lot of Nigiri

Jon, one of the programmers from Alamo Drafthouse was in. I bought him his first round of drinks and put a 15% discount on his check. He is such a cool guy- great positive energy from that guy!

On a lighter note....SUSHI BIKE!

Comps& Void Detail:
FNF 15% for Alamo John, DNL for a Longhorn roll- said it was tough. Voided a few pieces of Uni, we 86'd. Voided a kit spec because the price was wrong.

R&M needs:

86'd items/ need more:

Of course we sell 7 bottles of Snow Maiden this week along with 20 glasses, and 86 it.... :(

There was an issue with text messages not being received with the kitchen orders for Restaurant Depot/HEB. Jersey text Take and Toshi the order (and showed me on his phone when he sent it), but Toshi said he never got the text message. and that Kazu asked Daniel about it- Daniel reached out to Jersey asking if he needed to make the order, and Jersey told Daniel not to worry about it (because he had already text Toshi) So Daniel told Kazu that same thing. Sounds like there was just a communication barrier and some kind of technical issue with Toshi's phone not getting the message. There seemed to be a lot of finger pointing about this this afternoon though, and I would like to leave this here. It was an technology flute. I don't believe anyone is at fault.

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