Sunday AM 7.26.15

Written By: Eliz

LY Lunch Sales: $1800
Projected Sales : $2043
TY Lunch Sales: $2598
+/- : +44% LY and +$555 PS!
Lunch Covers: 171 (more than a Fri or Sat Lunch!)
Avg PPA: $15.19

Previous Days Labor: 17%

Previous Days Comps: 4.91%
Controllable Comps: 7.15%

Weather: Sunny and hot!

Special events?: there has GOT to be something going on in this city- traffic last night was terrible and when I say last night I'm talking 11:30pm with traffic on 35 like it was 2:30 on a Friday.

Who worked: Grace, Krystin, Joel, Sayo CL. Ruthy Host, Cindy SA, Jason FR

Flow of Business, Cuts and Ticket Times:
Started off so very slow. Then around 12:30 we got hit all at once with a walk in: 7 top, 6 top, 5 top, 6 top, 8 top reso, another 5 top, a few 3's, followed by another 6 top, and a few other 5s. It was madness! I honestly don't know what is going on in town but something has to be! On top of all of that, there was a drunk male sleep standing in the middle of our driveway, near the road.  A guest drew him to my attention. I went outside and called 911 for police assistance (afraid he was going to wander into the street when he awoke from him drunken stupor) He stood there, head hunched over, for a while. Then he woke up and started walking again, then stopped near the speed limit sign. Then stopped again at the used car lot and hunched over a car. Then he made his way down 51st toward I35. I saw a cop go by shortly after I got off the phone and started walking back into the building. Hopefully they got that guy some help.

Nonetheless, the kitchen handled the pop really well and got everything out on time, same goes for the sushi bar. The brunt of it was Ramen station and we sold an incredible amount of curry. The kitchen crew did another great job today!

Other than all that, it died down around 2:45.

I have asked the kitchen staff that when they are making soft serve mix to put it in quart containers- I've found we are wasting far less of it rather than putting it in the one large lexan. If it's in quart containers, we can pour two containers in to start the day and refill as needed. I have done this throughout the entire weekend and it has proved to work. On that note, we have also been selling a lot more Soft Serve now that it's just plain vanilla. Not sure if that is something we want to keep in mind as we move forward


3 Staff members that stood out (why/how):
-Grace got bombarded with a 6 top and 7 top almost back to back and did a great job consolidating her steps
-Cindy seemed a little overwhelmed with the day today but got through it okay- shes just timid in general anyhow
-Hector's brother, the new dishwasher, struggled with the volume today- rightfully so being it's his

Any VIP's in? Kenny was in early on before the madness.

Comps& Void Detail:

R&M needs:
So the POS crashed around 2:40 while Grace was running 3 credit cards for a table. She got through the first 2 cards before it decided to reboot, and it print out the 2 credit card slips as well. When it rebooted a few minutes later, the second credit card she ran was still showing that it was open. She didn't want to re-run the card because we thought it would charge him twice, and I went and looked at the credit card processor in the back it was captured, but in Future POS it was not. So I voided the items thinking that would solve it. But when grace went to put in her tip from it, the transaction was gone again. I did some digging and found the transaction in the CC processor on the back office computer, opened the transaction, wrote down the credit card number and processed the tip.

86'd items/ need more: