Saturday AM 8.8.15

Written By: Elizabeth

LY Lunch Sales: $2683
Projected Sales : $2704
TY Lunch Sales: $2864
+/- :+7% LY and +$160 PS
Lunch Covers: 173
Avg PPA: $16.55

Previous Days Labor: 16%

Previous Days Comps: 4%
Controllable Comps: 13.31%

Weather: Sunny and hot, just like always

Special events?: Jersey said there is a Rodeo going on in cedar park. Hot Air Balloon Festival in Horseshoe Bay

Who worked: Sophia, Camacho, Joel, Johnny CL. Ruthy Host, Hiroe FR, Miho SA.

Flow of Business, Cuts and Ticket Times:
The first hour slowly picked up and by noon we were rocking and rolling! It was a busy afternoon, we went on a wait around 12:30. Had two 6 tops walk in at the same time along with the 8 top party room so that immediately slammed us. But after getting over the initial hump we were off to a great go. Sushi bar hit some 25 minute tickets but for the most part everyone kept up with business. I felt like things were firing on all cylinders too, staff would reach out for help and they were keeping up with the business.

Only had one hiccup today and that came at noon when a woman came in asking about a catering order she had placed online. I asked her who she emailed and she said Mike. So I looked through my emails for a catering order but couldn't find it. Finally, in my trash folder I found a reply from her saying that another manager had taken care of her order. I should have saved the email and followed up. So that was my fault. Luckily Toshi-san jumped to action and was able to get the staff to bust out a Go Go tray in record time. I apologized to her, she seemed annoyed but once I graveled enough she sounded understanding. I gave her 20% off her tray and some free edamame. Just a little embarassing.


3 Staff members that stood out (why/how):
Joel did a good job keeping up with the volume in the back B's. I was periodically checking in on his tables and they all seemed to be doing well

Johnny handled a busy sushi bar and party room really well also.

Any VIP's in?
My brother and sister in-law with my sister sister in law? (my brothers wife's sister)

Comps& Void Detail:
FNF for my baby brother
Recovery for a piece of tin foil found in the curry so I took 20% of his curry

R&M needs:
I am working on repairing the hole in the ceiling. We need duct work to be done and they won't be out until Monday or Tuesday to look at what needs to be done, but just FYI.

86'd items/ need more:
We WILL run out of Rose before the week end. We sold 43 glasses from Sunday to Friday!!!!