Saturday 2.28.15

Written By: Elizabeth
(I can't believe Feb is already over! wow, time is flying)

LY Lunch Sales:  $3118
Projected Sales:   $3386
TY Lunch Sales:  $2196
+/- : -30% LY and short $1190 PS
Lunch Covers: 129
Avg PPA:  $17.02

LY Dinner Sales: $6501
Projected Sales:   $7103
TY Dinner Sales: $8063
+/- : +24% LY and +$960 PS
Dinner Covers: 245
Avg PPA:  32.91

For the day: $10,259 in sales, 7% LY (woohoo!) and -$230 PS> Great night overall.

Previous Days Labor %:  15%

Previous Days Comps %:  4.04% with 17.37% being Controllable. Had those DNL's last night and a server misring.

Weather: Freezing rain. 30's

Any Special events going on?:

Who worked?:
Lunch: Krystin, Clair, Sophia, Johnny CL. Grace Host, Josh SA, Hiroe FR
Dinner: Naoto, Mandy, Joel, Miho, Dusten CL. Hiroe FR, Jason SA, Grace/Nate Host, Krystin CT

Flow of Business, Cuts and Ticket Times:
Lunch: Started slow, picked up for a little bit around 1p and then died down at 1:45 with about half the restaurant clearing out. We only went on a short wait of about 10 minutes for a few 3-4 tops.
I held off on cutting because we've gotten these wierd pops after 2pm, but it was steadily dying down so I cut Krystin at 2pm, and down to just Sophia and Johnny at 2:30, and finally just Johnny at 2:45. He got one table after that. A very different Saturday lunch than what we've been seeing- which is clearly reflected in the sales.

Dinner: Started off busy and maintained until 9:45. Right from the start we were busy. Went on a wait at 5:50. Good thing I asked Krystin to come in at 6pm! Very opposite of last night. Her sales were over $500 (Lindsey only did $50). We had 6 tops walking in back to back and then a 7 top, and then we had back to back reservations all night, so needless to say it was a packed house. The lobby was jammed full and overflowing into the dining room once again. Nate asked if he could run the board tonight since it was him and Grace. At first I said yes, but when it started to really build up and we had the 6 top walk in and then the 7 top and then another 6 top, I had to jump in and start getting some better quote times. He also is still new at the computer so he wasn't the fastest. After I switched them spots and then got Grace on the computer, I pulled him aside and told him why I did what I did and that it wasn't a reflection of his lack of skill, but that he is still learning the computer and on a high volume night like tonight, I need someone a little more familiar with it. He said he understood. So I'm glad we're on the same page.

At the very end of the night is when the comps came rolling in. Mandy's A6 had a trio roll and a veggie roll on their table and didn't say anything until they were done with the other rolls on the plate to tell her that they didn't order them. She told me she repeated the order back to them and they agreed to it, but when she told them that they told her that they come here all the time and would have heard her. So I had to comp them to guest changed mind. Then Miho's A7 said Tonpai yaki but meant tako yaki. So I had to comp that too.

Bloody Mary Mix is not being made on the regular. This is a PM opening duty. I will be mentioning this in the shift notes to refocus everyone's attention on it

Apparently we still need to go over seat numbers. Mandy had a party of 6 at A1/5, and everyone was ordering individually, and she put in seat 1 as the first seat to her right and counter clockwise, when it should be the first seat to the left and clockwise. I have added a handwritten note to the shifts notes, but if we can add it as a note again, I guess we need to continually drill this in.

Specials?
The February contest is over. We still have a ton of Queen of Hearts Cab and Chard left. After we run out of Canyon Road Sauv Blanc and Cab we will be using these as our house wines until they are gone. Just FYI (this can go in the shift notes as well)

3 Staff members that stood out (why/how):
-Surprisingly Joel was a super team player tonight. Saw his prebussing the B's on his way back from his back B's section, and he was very quiet and stealthy as well.
-Nate still needs to get his sea legs. He is very sweet and very quiet, and I told him I hope I was scaring him by being too over bearing. He said he has a thick skin. So that's good. I look forward to seeing him develop.
-Naoto was middle Bs and had all 3 parties tonight. His sales were over $2,000. And he did fantastic. I'm glad I put him in the middle B's and not Mandy. he handled it like a champ!

Any VIP's in?
Lunch: some regulars for sure- I chatted with almost all of them (except for the couple where the guy looks like Alex and the lady is Asian and now they have that baby- they're just unchat-able.)
Dinner: No regulars tonight. Lots of new faces.

The GM of Sala & Betty came over with some offerings to say hey, post lunch. Very nice guy. Ray. He dropped of 3 sandwiches to try. I gave them to the PM staff for pre shift.

Comps& Void Detail:
Lunch: Just makani stuff
Dinner: The aforementioned Guest Changed Mind items. Voided a crunchy dynamite overring not made, voided a yasai was salvaged for another table. Kome bucks for an ABW for Joel.

R&M needs?:
Another chair broke tonight. Luckily no one was sitting in it.

86'd items/ need more?
Hot Sake. I ordered 2 boxes specifically because I knew we would run out. And only 1 was delivered. I did not find this out until we ran our, however. So we started using the 1.5L bottles and heating it up, but we soon ran out of that too. Tomorrow we will have to use the Living jewel until we get a box of Hot Sake Monday morning. Real bummer.