Saturday 3.21.15

Written By: Elizabeth

LY Lunch Sales:  $2189
Projected Sales:   $3143
TY Lunch Sales:  $3133
+/- : +43% LY and -$10 PS! So close!!
Lunch Covers:  170
Avg PPA: $18.43

LY Dinner Sales: $6651
Projected Sales:   $8101
TY Dinner Sales: $7527
+/- :   +13% LY and -$574 PS
Dinner Covers: 246
Avg PPA:  $30.60

Previous Days Labor %: 14.17%

Previous Days Comps %: 2.61%, 5.75% Controllable.

Weather: Rainy 50/60's

Any Special events going on?: SxSW...almost done

Who worked?: Lunch: Sophia, Joel, Johnny, Camacho closed. Nate Host, Kaori SA, Hiroe FR
Dinner: Alex, Mandy, Lindsey, Naoto, Dusten CL. Ruthy/Grace Host, Krystin CT, Hiroe FR, Jason SA

Toshi-san went to get catering trays from the trailer tonight (at 11:25pm) and said the trailer was open. The last person I saw go to the trailer was Nate, this morning. I believe this is the second time he's not locked the trailer door. If I see him tomorrow I will mention the severity of locking the door and checking it. But if I don't see him, will someone double check with him the next time he goes to the trailer.

Flow of Business, Cuts and Ticket Times:
Lunch: Pretty steady from noon to 2. Had a mass entrance and mass exodus all around 1:45 that got a hair hectic for a moment with tables leaving, and coming, and sitting. But we got back on track by 2p. and continued to press on. It slowed around 2:40. Cut Sophia at 2:30 and Joel shortly after that. Johnny and Jason held down the fort until close. Had three 6-top walk ins throughout the day, and lots of squealing babies.  Overall busy lunch.

Dinner:  It was a night of challenging guests. not the usual crowd. It was the "spicy mayo/spicy tuna" kind of crowd if you get what I'm sayin. We went on a wait @6:30 and had a bunch of 5 tops, a walk in 8 top, a 10-top reso, a 7 top reso. Lots of younger college age kids and out of towners it seemed. There were some difficult personalities in here to say the least. The 10 top reso kept Alex on her toes the entire time, all ordering rolls on separate tickets and when I ran a roll in there I got 5 requests for spicy mayo. I rang in 5 sides of Go Go Sauce, Toshi filled a Sunomono bowl halfway with sauce and I was on my way. They were pretty pleased, and I am pretty sure they drank some of it.

Then Alex's B2 marked an Alone Together but then declined it when  it came to the table. Alex tried to show them their card and they said it wasn't their card. They said they were still hungry and going to order more so they said they would try the misordered roll. After eating some of it they said they hated it (after both Alex and I raved about it to them). I comp'd it for them

Then, before this, Mandy's A6 had 3 people about to leave, when 3 people tried to join them. I told them they couldn't fit at the table (and they stared at me, astonished) then tried to order to-go food, to which Mandy politely declined their request. They hovered over the table with their friends for a little while, but eventually left without incident.

Sold a lot of alcohol tonight. Note to future self: stock up on beers for the music portion of SxSW. The interactive/film folks don't drink nearly as much as the music goes do (should have been a no-brainer)

Specials?
Tsk. Set/Carp: 12/9 (86'd the set at 7pm)
Kimchi Pickels: 3
Jalapenos:  6

3 Staff members that stood out (why/how):
*Camacho seemed a little off his game at lunch today. A few misrings and just seemed to be dragging overall. I think we're all a bit beat from SxSW so it's understandable. but it was noticeable.
*Dusten did a great job tonight getting into other sections and  prebussing other sections in his downtime
*Mandy is very assertive and self-confident when it comes to telling tables no. She handled that trouble table A6 very well.
* Alex got a little sloppy towards the end of her shift. Closed out out one wrong table, and another one she closed out they paid for a seaweed salad but never received it.

Any VIP's in?
Lots of familiar faces at lunch. Rachel and Carlos came in too
Dinner was definitely an unfamiliar crowd...

Comps& Void Detail:
Lunch: Voided gyoza for 20, said they didn't order it- was able to reuse it for A3, voided a green tea and seven swords for Jason- rung it up twice. Bday dessert for B1

Dinner: DNL for Alone together, Thinkery Card, Bday dessert.

R&M needs?:
Next Rest Depot trip can we get a new trash can. The one in the service station is pretty destroyed.

we ran out of wine glasses tonight. Completely embarrassing. They said they ran out of them last night too.  It will have to wait until Monday when I can go to Ace Mart on my way in.

This is why we can't have nice things: those two frames I hung on the wall (one for social media one for the flyer Leary made). Yeah a guest already knocked one down and broke it into pieces.

Also, anyone know what happened to the doorframe that leads into the restroom hallway? There's a big ol patch of paint taken off the right side.

86'd items/ need more?
Mandy showed me the crusts on the cheesecakes in the fridge. They were looking pretty thin- I told her to serve it anyway. But I feel this is one area that we continue to execute properly- Cheesecakes.