Written By: Dusten
LY Dinner Sales: 5783
Projected Sales: 5180
TY Dinner Sales: 5644
+/- :$464 over projected but 2% down from LY.
Dinner Covers: 199
Avg PPA: 28.36
Weather: cold and wet
Any Special events going on?:Women's Day... did not know that was a thing.
Who worked?:Sayo, Joel, Camacho, Mandy, Kate CL, Hiroe FR, Jason SA and Grace Host
Flow of Business, Cuts and Ticket Times:busy from the start. 43 covers upon opening and we were full within the first 30 minutes. The wait started to let up around 9pm and I cut Joel and Sayo then. I cut Mandy at 9:30 and closed with 2. There was only one notably long ticket time and that was for a Sake kasu yaki. Kate brought it to my attention... 37 minute ticket time plus the re-make. I went to the back and it was burnt. Had the kitchen re-make it, comped it and the table was happy. They went on to order more food and drinks.
-There has been an ongoing issue for several days with the sushi bar not handing over orders to guests at the bar. I noticed it this weekend when I worked and it has been happening to Kate including tonight. I asked Toshi and Kazu if there has been some sort of change in policy, because it is happening from ichi-ban station on down to the maki stations as well. Kelby admitted he hadn't really been paying attention to the table numbers to see if it was sushi bar or elsewhere. In any case once I raised the issue it seemed to be remedied. It wouldn't bother the closers so much (at least Kate and I) if we knew what to expect, instead of our tables asking about their food and us discovering it at the end of the bar sitting for who knows how long with the A's and B's sushi... that and if our tip-out was the same as the other servers.
Specials? 2 kitchen special, 4 tsukiji set, 6 tsukiji carpaccio, 7 smoking sashimi, 7 all star
3 Staff members that stood out (why/how):I was pretty impressed with everyone tonight. No one lost their composure. I guess Camacho had the fewest of misrings. Grace may be occaisionally distracted and have a lot going on, but she is an absolute pro at keeping her game-face on while dealing with guests. I see room for improvement, but plenty of potential. Jason SA seemed to come undone a little at the end of the night. He had a very pained expression. I asked him about it he just complained of his shoulder hurting from tray carrying. He pulled through fine.
Any VIP's in? My good friend Trina came in. She works at the Continental Club. Her boyfriend Matt said he comes in for lunch frequently but they'd never been for dinner.
Josh Row came in with his lady friend (he's the one that painted the Sa-Ten sign.)
Krystin came in with her brother and their respective boyfriends. She unloaded a grip of Kome bucks to cover their dinner.
Diego (old ramen guy) came in with his lady.
Comps& Void Detail: $110 kome bucks from Krystin... I left them in the office for verification!
-3 pork belly nigiri for a table that waited about 20 minutes over their quote. They were very gracious and happy from then on.
-void ika yaki- joel rang in one for himself and noticed the price was still $10. I corrected it.
-15% FNF discounts for Josh Row and Trina- separate tables
-Void salmon box- Kate had a girl order one and then inform her that she has a shellfish allergy once it hit the table. Kazu verified that there is in fact some sort of shellfish in the Krab salad.
-several birthday desserts tonight. parfait, apply pie spring roll, a dango and I feel like there may have been another parfait.
-voided a kastuo nigiri- table changed mind after they found out tsukiji set they ordered also had katsuo piece.
-Sake Kasu Yaki mentioned earlier. Long ticket time.
R&M needs?:Ladies room soap dispenser is leaking. I told Grace not to refill it. The twine holding the open/close sign broke. I rigged it up in the moment using electrical tape. Don't know where we hide the twine, but I'd be happy to re-string it tomorrow.
86'd items/ need more? pear moonstone sparkler.
Sunday, March 8, 2015
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Saturday PM 3/31/18 Recap (The Last One on Blogger!)
Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...
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Written By: Devin Steuerwald LY Dinner Sales : 4717.00 TY Dinner Sales :3898.00 +/- :-819.00, -17% Dinner Covers :152 Avg PPA : 25.64 ...
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Written By: Leary LY Lunch Sales : $2410 Projected Sales : $2650 (+$393) TY Lunch Sales : $3043 +/- : +26%, +$633 Lunch Covers : 16...
I will have a sushi bar meeting about how important of handling food to customer over counter and understanding table number.
ReplyDeleteSales were still impressive considering this time last year was SxSW- nothing to scoff at there. We should definitely be ready for this kind of thing all week (mean busy-ness and sales). Pear moonstone is on the order for this week, by the way. It comes from Glazers, which delivers on Thursdays.
ReplyDeleteI'm sorry, on second thought: Dusten, you said we were 86 Moonstone Pear but there are 3+ bottles in the cooler, so I'm not sure what you're saying. I have, however, ordered more anyhow.
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