Friday PM 2.27.15

Written By: Elizabeth

LY Dinner Sales: $6474
Projected Sales:   $6172
TY Dinner Sales:  $6265
+/- : -3% LY but +$93 PS I kinda figured the weather would have an affect.
Dinner Covers:  233
Avg PPA: $26.89

Weather: 30s, sleeting rain at times.

Any Special events going on?:

Who worked?: Dusten CL. Alex, Jason, johnny, Sayo. Josh SA. Ruthy/Nate Host, Jason FR

Flow of Business, Cuts and Ticket Times:
Steady but slow. We filled up by 6:15 and went on a wait. Lindsey got here early around that time and jumped right in. The lobby was filling fast and starting to overflow into the restaurant- It was pretty tight for a few hours. There was no propane in the heaters and a guest asked for them to be turned on. I wasn't sure if they would work because propane tanks have a tendency to stop working in freezing weather . I got two tanks out and got one heater to light, but had no luck with the other one.  So people were huddling around the one working heater. We got up to a 30-45 minute quote, but I don't think anyone waited the full 45 minutes.

Had 2 tables sat with 3 and then added a joiner later on. B2 and B3, both tables of ladies (of course) and they both sat for almost 2 hours. For the most part though, the wait time was underquoted and we had a good amount of turn around.

That being said, every server did over $1100 in sales- which is great.

The cold weather definitely had an affect on our business, however. Even though we had people waiting, it wasn't nearly as bustling as it is on a Friday night. I cut Lindsey at 7:45. Alex at 9:15, Nate at 9:30. Down to Dusten and Sayo at 9:45. I don't think anyone came in after 10:15. The restaurant was empty by 11:10.

Specials?
We 86d the Tsk. Carp early on in the night, I'd say around 8pm. The Buta kimchi sold like crazy. We're going to need to order more kimchi to keep up with that one.

3 Staff members that stood out (why/how):
-Sayo was helping water tables in her downtime. She kept beating me to tables that I was headed to.
-Dusten got a little off his game around 9:30 when he got triple sat at the sushi bar. I reminded him to reach out for help, especially if a parfait is involved (those are real time suckers for the servers). however, to his credit,  I felt like everyone got a little flustered around that time. We were starting to die down and then got a quick little pop. I think everyone let their guard down for a second. It was also just an strange night. I think I can speak for everyone when I say we were all bumping into each other with no direction.
- As Take mentioned in his notes, Spencer got a little overwhelmed on the line tonight. I had Dangerfield putting rolls out in 10 minutes, then getting Spencers rolls that had gone for 30 minutes.
-Josh did okay tonight. I found that both myself and the rest of the servers would beat him to a table. So while he does need to work on his awareness of when tables leave, it was good to see the rest of the servers on top of bussing others tables as well.

Any VIP's in?
The couple that usually comes in for Saturday lunch came in for dinner tonight. nice older white couple. I forget their names. When they left I said it was nice they came in for dinner. He said they were out of town for a few weeks so they were excited to return and couldn't wait until tomorrow.

Comps& Void Detail:
-voided a miso soup and white rice side, subbed for a Kome Set
- Guest DNL for a Salmon Kasu- She said it was soggy and luke-warm. When I took it back to dish the salmon was very rare inside. I have had a lot of issues with this dish in the past 2 weeks. Not sure what is going on with it.
-A4: Guest Changed Mind on a 10 minute Edamame. This issue came up again at S2- I overheard Jersey talk to Nemo about it.
-FNF for Spencers Family in for dinner.
-Guest Changed mind- ordered Spooky roll then changed mind
-Guest changed mind- age dashi tofu
- Server Misring: Alex's B2 ordered the Buta Kimchi. She described it to them as pork belly (don't know why she assumed that- even on the menu insert it says pork) needless to say they expected pork belly and it was not.

R&M needs?:

86'd items/ need more?
toothpicks. I ordered more tea lights.