Saturday-Valentines Day

Written By: Elizabeth
Today, was a record breaking day, folks. 

LY Lunch Sales: $2665 (LY V-day was $2381)
Projected Sales: $3360
TY Lunch Sales: $3890
+/- : +46% LY and +$530 PS!!!
Lunch Covers: 210!!!
Avg PPA: $18.52

LY Dinner Sales: $7838
Projected Sales:  $7960
TY Dinner Sales: $7663
+/- : -2% LY (but up 4% from V-day LY) and Short $297 PS
Dinner Covers: 241
Avg PPA: $31.80

For the day: TOTAL SALES....$11,553!!!!! To date we have never broken $11k until TODAY!!!!!!!
and for the day we beat sales by 10% and PS by $233

Previous Days Labor %: 15% (and yes, i changed Daniels pay so it no longer shows up)

Previous Days Comps %: 4% all day.
12.51% Controllable. Guest Changed mind $12-  and $14 Server misring (that was the whole Endo in NY debacle) as well as the $18 Recovery

Weather: Beautiful!!

Any Special events going on?: The title track (Valentines day- OR, the day someone made up to make money off of cheesey cards, horrible stuffed animals, and stale chocolate. Take your pick. The former is much shorter to say while still conveying the same message, with tone that is)

Who worked?: Lunch: Sayo, Sophia, Lindsey, Johnny CL. Josh SA, Nathan H, Hiroe FR- TR Ruthy

Flow of Business, Cuts and Ticket Times:
Lunch: What a lunch, what a lunch. It started slow but steadily picked up and we were on a wait from 12:30 until about 3.The FOH felt very calm, steady and smooth, but towards 2:30 we all were getting really tired. It was just non-stop all service. It was Nathan's first day as a host so I was up there for about 90% of service, helping him seat and getting him moving. The hardest thing for him, I think, was to find a pace. When tables got up it took him a while to get them resat. I find that Grace has the same problem. I think it's just about finding rhythm. Around 2:30 I was informed that we were running out of rice. This is a problem. And I'll let Jersey or Daniel talk more about what happened there. But when my servers are informed that we are almost out of rice (or that we are out of rice) it's a little embarrassing for us, in the FOH dealing with our guests and having to tell them that. I had a side salad take 20 minutes. The guy said something like "they're really slow back there today" to me as I was walking away. I turned and apologized. This was around 2:50. I told him we had been very busy all day and I think they were getting weary, which was no excuse, and I told him I would be happy to take care of his salad for him today.
Around 2:50 I went in the back to sort of expo and was able to delegate food to Ruthy and Hiroe. I was back there for about 15-20 minutes. There were no servers that came back with any issues, so I assume the tables were doing alright. We got all in around 3:15. It was a pretty long shift to say the least.

Dinner:  As you can probably guess there were lots of 2 tops in tonight. The majority of business was in twos. We filled up nearly immediately and were on a wit by 5:30. Note for scheduling next year, and as we go forward: On any holiday that people generally go out to eat, have all staff in by open- The SA & second host weren't in until 6 and the CT wasn't in until 6:30. That was totally my fault too because Lindsey worked Lunch and before she left I meant to ask her to come in at 5:30 but got sidetracked with checkouts and never ending phone calls for reservations. I cocktailed in the beginning of the shift until Lindsey got here. That was where the bulk of our business came too. By 8pm it was dying off. And unfortunately we had a lot or no call no shows. At one point we had 22 Two-tops on the waitlist, but I think of those 22, only 15 or so actually sat. Which sucks because we were quoting 1-1:30. To show the difference. LY between 7p-8p we did $1170, and this year we did $1484. But again, once 9pm rolled around it slowed significantly. I waited until 9:30 to make any cuts though. I cut Naoto at 9:30, Alex at 9:45 and went down to just Miho and Dusten at 10pm. and stayed 2 on until close.

Specials?
Hot Rock:
Tskuiji Carp/Set
Aji
Taz Sash

3 Staff members that stood out (why/how):
*Sophia, this morning, took it upon herself to reorganize the service station and clean up the NA beverage stuffs, as well as put away the Sysco NA bev order. Super awesome!!
*Ruthy did a great job at the helm tonight. Her and Grace seemed to work well together. Ended up over quoting a little, due to no shows, but overall they were spot on.
*Naoto did a great job keeping his parties on track, as far as time goes. He had the 7pm party out by 8:55, in time to turn the room over.

New guy Jose started today in the Kitchen. Like Jersey said, he is super happy and seems like a great worker. I have him entered into all 3 systems (Future POS, ADP Payroll & Hot Schedules) So he's good to go!


Any VIP's in?
Lunch I would say I don't recollect anyone that looked familiar.
Dinner-  we had a few familiar faces in. Clark and his wife were in- she was in a few days ago with some friends and they got a last minute baby sitter tonight, so they came in for dinner. They're so sweet. The Adorable Couple with the kids Madeline & Andrew (Madeline drew me a picture today and they both gave me hugs when they left. OMG they are too cute...and I don't even like kids!)

Comps& Void Detail:
Kitchen Error on a side salad (long time)
Kome Bucks redeeming their GC Kome Bucks
Server Misring Crunchy Dynamite (only meant to order 1)
Kome Bucks Lindseys Lunch (5+Bentos)
Family/Friends Discount for Daniels Mom/Step-Dad
Family/Friends- bought the regulars that I haven't seen in a while a piece of Seared Aji each.
Voided 1 spooky it wasn't made.
Voided 1 seaweed salad misring

R&M needs?:
The cord for the iPod wasn't working at all, so I just plugged my phone in. I pay for Spotify, so I was able to use my own account.
86'd items/ need more?
Bride of Fox (warehouse is out until the end of the month) Happy Owl, I thought I ordered it but I think it got caught on the wayside.
Finally 86'd the Chandon!!! I knew we would do it by the end of this weekend!!
86'd Tsukiji at 8:30 as well as Uni.