Sunday 2.22.15

Written By: Elizabeth

LY Lunch Sales:  $1698
Projected Sales:   $1840
TY Lunch Sales:  $2364
+/- :   +39% LY and +$524 PS
Lunch Covers: 151
Avg PPA: $15.66

LY Dinner Sales: $4870
Projected Sales:  $5360
TY Dinner Sales:  $4486
+/- :  -8% LY and -$874 PS
Dinner Covers: 186
Avg PPA:  $4.12

For the day we ended with $6850 in sales and +4% LY and -$350PS

Previous Days Labor %: 13.31%

Previous Days Comps %: 2.91% but 16.38% of comps were contrl.

Weather: Cold and getting colder. Started in the 50's and rapidly dropped into 40s

Any Special events going on?:

Who worked?:
Lunch: Clair CL. Alex, Joel, Mandy. Jason FR, Josh SA, Grace Host
Dinner: Alex, Joel, Krystin, Sayo, Kate CL. Jason SA, Hiroe FR, Grace host TR Josh


Flow of Business, Cuts and Ticket Times:
Lunch: As soon as we opened we got hit hard. Immediately filled up and Ramen station got hit hard. People were literally all waiting until we opened. We were full by 12:30. And we also had a walk in 8 top and two 5 tops. After we filled up, we had a few more trickle in and sit at the sushi bar and then went on a wait at 1. Because we were short handed in the kitchen, I made Bento boxes for the first hour, but shortly after we started service and the kitchen got hit, we decided to 86 them. We had a few hiccups here and there, tickets going out incomplete, but I believe everyone (at the tables) were okay. I was in the kitchen helping to expo and get things right for about the first hour and a half, but I didn't hear of any upset guests on the floor. We came off the wait at around 2:15. Cut Joel at 2:20 and went 2 on at 2:45. Towards the end of the a guy found a tiny hair on his udon. He had already paid out and was totally cool with it, so I gave him a $15 Kome bucks. He appreciated it. There was a situation that arose in the AM during the inital burst of service and Kelby asked to talk with me, Jersey and Toshi afterwards. but by the time I had a moment to talk to him, Toshi had left. But apparently there was a issue with the rice not being made first thing this morning and when he got in Toshi told him to make rice, but then at that time we were getting slammed in the kitchen and realized he was in the way of Jersey making Ramens. He was pretty upset and felt like he wasn't set up for success and expressed to me that he just wants to do well and excel. And he said when he feels like he has disappointed someone or when someone tells him to do something and then someone tells him otherwise he gets discouraged. He just really stressed to me that he thinks it is very important there be a clear line of communication between sushi bar and kitchen. I couldn't agree more. We can talk more about this in the mgr meeting tomorrow. But he's definitely got the right idea

 Dinner: Just like lunch. Filled up in the first 30 minutes and went on a wait by 6pm and stayed on a wait until 8pm. Then stayed full throughout. with short spurts of a wait here and there. It started to die out around 8:45 at which point I cut down to just Kate and Sayo, then cut to just Kate at 9:25. The restaurant was about 60% cleared out at this point. I think the cold weather got everyone out early and then they went to hibernate. I would! :)brrrrrrr....

In any case, no long ticket times. The sushi bar had a few 20 minute ticket times, and the dining room turned almost all at once. Had a walk in 9 top- a little pushy about getting a table because "the kids have school tomorrow" but I was able to sweet talk them into putting 4 of the kids at the open sushi bar seats and the adults at B1. They seemed happy. Then after they had 2 escolars the main guy complained that the portion size got smaller. I went over and explained that the portion size has not differed, that the cut has, but that it is still 5oz (I was wrong, however, it's 6oz) I went on to explain that we can not serve a portion size larger than 6oz due to the un-digestible oils in the fish. To which one of the woman blurted out "fish oils are good for you!" to which I replied "not these" and went on to explain that if they wanted confirmation on the new cuts that Take would be happy to confirm with them. They did not. I don't think they believed me either. oh well.

Please do not have Grace train anyone. She was supposed to train Josh tonight but as soon as we opened she couldn't stay focused enough to have him seat the tables as well as guide him where to go and when. It was a mess for the first hour. I was heavily involved in the host stand and at one point almost just sent Josh home because he was being used more as a crutch than a student. I had to take over the board for a while during the steady influx of people because Grace kept leaving him up there alone to take names and quote times. I finally got her to stay at the stand and quote (albeit she was way over-quoting- I had to step in again and get the quote times back on track) and Josh was able to be the gopher and I would add tidbits of info here and there as to why and what to do next. After the bulk of business ended, Grace used it as more of a chat session than a training session.
And can we talk about Training food? I told them there is a $15 cap per person (just thinking of Kome Bucks) and so they ordered down to the Tee. We really need to come up with a better guideline for training food. Not necessarily dictate it but have a finer line.

Specials?
Tsk. Carp/Set 5/8
Aburi Aji: 4
     "   Hamachi: 4
      "  Trio: 8
Taz Sash: 2
Smokin' Sash: 4

3 Staff members that stood out (why/how):
*Clair in AM helping to prebus other tables- making good use of her downtime.
*Josh, during his Host training, stayed very positive and willing to help in whatever capacity during the first hour of craziness. He was helping prebus and really get out there. his gung-ho attitude was definitely appreciated.
*Kate did a great job closing sushi bar tonight. she articulated what she needed when she needed it.

Any VIP's in?
AM: Andrew Wiseheart (Contigo), Harmon, wife & friends, Lynn Metcalf
PM: Take knew A7 and sent them a smokin' sashimi. Neil was in solo. The Girl with the Dragon tatoo Look alike as well.

Comps& Void Detail:
Makani usual.
Emp Day off for Lynn.
Family/Friends for Take's smokin' sash, and I sent Andrew and Amber a few pieces.
Training food.
Kome Bucks for Joel, contest winner beer and for Jason SA for his Kara-age for dinner because I forgot to put his lunch order in.

R&M needs?:
Did I tell everyone I fixed the ipod? Day 2, no resets! Lookin' good.

86'd items/ need more?