Monday PM Recap 8/28/17

Written By: Chelsea

LY Dinner Sales: closed last year
Projected Sales : no projection listed
TY Dinner Sales: $5792
+/- :
Dinner Covers: 218
Avg PPA: $26.57

Weather: a nice cool evening with no rain!

Special events?: Post Hurricane Harvey

Who worked: Patrick, Derek, Mandy, Kelly, Clair CL, Hiroe FR and Cal SA, Kelly D and Annie Host.

Flow of Business, Cuts and Ticket Times: Started off slow, half full by 6. By 6:55, we were full and by 7:15 we had a slight wait that died back down. At 7:45, it picked back up and we went on a regular 30-35m wait. Went off the wait by 9:35. Went 4 on at 9:30, and then 2 on at 9:40 to close. Ticket times were good!

Specials: Nigiri Set - 10, Mabo Nasu - 6, Nikujaga - 6

3 Staff members that stood out (why/how):

- Cal needed some help and tips today, he was a bit on the slow and sloppy side. I think he got thrown off by the slow start that ended up picking up. He was refilling waters and accidentally refilled a Kyuri in Maine. Of course there was hardly anything in the glass before that, but the customer wanted it replaced. I let him know to confirm with tables if they want a refill, and make sure they have the right glass. Shortly afterward, he was cleaning S12 and didn't notice that he'd left a bit of water on the seat. Reminded him to wipe any seats that have any food or water left on them. About an hour later, he had a tray not all the way on a chair with dishes at B1, and Kelly D didn't see it and accidentally bumped the chair and knocked the tray off while walking guests to a table. Reminded him to keep an eye on where his tray is and to watch the distribution of weight on the trays.

- Annie wanted to practice cocktailing today, as she wants to complete her training shifts so she can get regular cocktail shifts. Let her practice and she did pretty well, had to remind her of things like to check the drink list to make sure she's using the right glass, etc. She was a little slow on the computer at first, but will probably pick it up after another couple of training shifts. She's also one that needs to be kept on track, as she'd occasionally get distracted once someone started chatting with her.

- Kelly was more on point today than lately, I think she's trying to turn things around.

Any VIP's in? Old John, Erik from Daruma, Spencer's Dad and family, Taylor and Olivia

Comps& Void Detail: Void Kirin Light that Kelly accidentally opened but then luckily resold shortly afterward (voided bc the first one was at HH prices). Void misring Korokke, Derek accidentally hit it twice instead of once. Void Karaage teishoku, Pat meant to hit dinner but hit lunch. Spill Kyuri in Maine for the Cal refill mistake, SIN for Black Star Coop, Emp Day off for Erik, FNF for Spencer's family, FNF for Taylor and Olivia Takoyaki and Pork belly piece, they had just driven directly back from Houston where they had the unfortunate task of housesitting.

R&M needs: Fridge guy came for the one in the kitchen, said it would probably cost more to fix than to replace. Matt kinda got the impression that the guy didn't really want to look at it.

86'd items/ need more: nikujaga