Thursday PM Recap 8/24/17

Written By: Chelsea

LY Dinner Sales: $5036
Projected Sales : $5316
TY Dinner Sales: $6123
+/- : 22% over LY and $807 over PS
Dinner Covers: 205
Avg PPA: $29.87

Weather: drizzly early in the shift and then fairly clear

Special events?: none

Who worked: Kelly, Lindsey, Krystin, Ruthy, Dusten CL and Alyssa Cktl, Brennan FR and Beorn SA, Annie and Kelly D host.

Flow of Business, Cuts and Ticket Times: Started off pretty steady, didn't end up filling up til almost 6:30-45. After that, seems like everyone realized it was not gonna start storming so it picked up and the wait got to 35-45m pretty quickly. Stayed around there most of the night, then we went off the wait at 9. Went 3 on then and cut Annie and Alyssa, then went 2 on at 9:20 to close, as we had a small trickle of tables after that. Ticket times were good.

Specials: 4 Mabo Nasu, 4 Whole Aji, 10 Fried Okra

3 Staff members that stood out (why/how):

- Alyssa was 20 minutes late for her shift, but she did call ahead of time and said she had been stuck in traffic from the rain that happened early on in the evening.

- Beorn was a bit sloppier this evening, dropped a couple pint glasses, dropped a full water pitcher (in the server station, thankfully). Felt bad because it seemed to really get to him, but tried to get him to keep moving.

- Lindsey had a table of frat guys that were really rude to her. For example, she stuttered when telling them what the soft serve flavor was, and they literally snapped their hands in her face, saying "Well, what is it?!" When they were closing out, she was explaining that we can't separate items on a bill. They snapped at her again, saying "Is it because you can't, or because you don't know how?" And of course, they left her a terrible tip. She couldn't shake it for about 15 minutes after they left, but then got back on track and finished off happier. Thankfully, it was one of her last tables. Just a heads up in case they decide to write about it.

- Peter is an 'irrashaimase' and 'thank you' superstar.

Any VIP's in? Cindy and family, True, Spencer's GF, Addie and her bf, my friends Sam and Nicole, a friend from high school.

Comps& Void Detail: Emp Day Off for Cindy, DNL Ika Yaki, customer said it was too tough, but then it got dropped on the way back to the kitchen so we were unable to verify. I bought Sam and Nicole a hot sake, I bought my high school friend a Kirin Light. Void 2x seaweed salad misring, void ika ume shiso, order error.

R&M needs:

86'd items/ need more: whole aji, toro makis.