Tuesday PM Recap 8/29/17

Written By: Chelsea

LY Dinner Sales: $4808
Projected Sales: not listed
TY Dinner Sales: $5285
+/- : 10% over LY
Dinner Covers: 198
Avg PPA: $26.69

Weather: another cool evening for August.

Special events?: none

Who worked: Patrick, Mandy, Derek, Kelly, Clair CL, Hiroe FR and Cal SA, Annie and Rachel Host (Kelly D called out sick and said she talked to Rachel who was okay with coming back for the night to take her shift).

Flow of Business, Cuts and Ticket Times: Started off a little busier than last night. Went on a wait around 6:15, and it was around 25-30m. Went off the wait around 8:15, and it was basically one in one out until 9pm. Went 2 on at that time and cut Annie as well, and it worked out well because it died out pretty quickly after that. Ticket times were good!

Interesting event of the evening, early on in the shift a gentleman walked in and asked for a manager, and Devin and I were both the ones to greet him so we asked  how we could help. He showed us a ring box, he was going to propose to his GF! So they had a great meal and we sent them a Temp Ice Cream for dessert, and then he asked her and she said yes. Patrick was their server and he did a really great job. Per Take's suggestion, we gave them Kome Bucks for next time as well!

- Just realized I screwed up and gave the hosts each $1 too much in their tips. I owe the change bag $2. Two dual-job doubles in a row fried my brain, thankfully those won't be in my future much longer!! :)

Specials: Nigiri Set - 6, Stardust Cowboy Roll - 4, Mabo Tofu - 8, Yakisoba - 7

3 Staff members that stood out (why/how):

- Cal was less sloppy tonight than last night, but still incredibly slow. I don't think I've ever had to help an SA as much as I have to help him. If more than one table got up at once or within even a five minute window, he got so behind that the tables would start piling up. I tried to help him out with tips for consolidating his efforts so that he wouldn't get behind so easily, mentioning that he'll need to work on it for if he gets Friday or Saturday night shifts, but he didn't really seem interested and just said "well yeah, I have another 50 hour a week job, so I'll just be working slow shifts anyway." Oookay.

- Eli (former dishwasher) called early in the shift and asked if he could have someone pick up his last paycheck for him. I hadn't done this before so I asked who he wanted to pick it up, and then asked him to have them bring an ID so I can confirm. Texted Elizabeth to make sure that was ok and she suggested having it in writing next time. Angela Cruz came to pick up the check for him around 11pm.

- Derek asked for some feedback as usual, and I let him know to ask for  help when he needs it. He has a tendency to not ask, but once I ask him if he needs it, then it opens the floodgates for help. I reminded him to ask earlier, as that's why we are here, and then it's less of a cluster of things that need help and the shift can flow more smoothly and he doesn't have to get stressed. He had two pretty large parties in the party room, and handled them well overall.

 - Annie did the cocktailing for the hosts today and did well, yesterday's practice really seemed to help.

Any VIP's in? Rachel and Carlos, family of four that usually sits at the sushi bar, Nine Banded Gary and wife Leigh, Spencer's GF, and Dusten.

Comps& Void Detail: Emp Day Off for Dusten and Kome Bucks from him, DNL Temp Ice Cream, customer said they didn't think the tempura was cooked enough, but they had also let it sit a while before digging in to it. Kome Bucks for the engaged couple's dessert.

R&M needs:

86'd items/ need more: Asahi. out of kegs in the dry storage. O-Toro, Ankimo Kobachi, softo. Candles for the windows.