Wednesday, August 23, 2017

Wednesday A.M 8/23/17

Written By: Andrew

LY Lunch Sales: 2019
Projected Sales : 2318 (-271)
TY Lunch Sales: 2047
+/- :
Lunch Covers: 116
Avg PPA: 17.65



Weather: Hot High 90's

Special events?:


Who worked: Kelly, John, Naoto, Johny CL, Rachel H, Beorn SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
 Started off pretty slow, people trickled in from the time that we opened til about 1230 when we filled up. Never went on a wait It was a mellow shift. Beorn did let me know that he spilled a small amount of water on a sushi bar customers phone, I followed up and made sure he enjoyed himself and his meal. Nothing else to really mention besides that. Id say it was a great shift.

Specials:

3 Staff members that stood out (why/how):
-Kelly came to work with 2 black eyes and a busted lip, I guess she had a rough encounter during her vacation. Elizabeth Reached out to our lawyer and this is what she said
  • Ask the employee to use makeup or glasses to lessen the appearance of the black eyes until they are healed;
  • Until the black eyes are healed, if possible, temporarily reassign the employee to BOH duties;
  • Send the employee home until the black eyes are healed (in other words, the employee is off for a few days); or
  • Let the employee continue to work as is (unless you receive a customer complaint, in which one of the options above would be a better choice).
- Beorn mentioned above
-Rachel took a reservation around 11 for a party that came in at noon. She said she was told that if its within the hour that she didn't need any credit card info or to inform the manager. Elizabeth let her know to always inform a manager for any reservation and that it is up to the managers discretion to take the credit card information.

Any VIP's in?
Som Rob

Comps& Void Detail:

R&M needs:

86'd items/ need more:

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.

Saturday PM 3/31/18 Recap (The Last One on Blogger!)

Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...