Tuesday AM Recap 8/8/17

Written By: Leary

LY Lunch Sales:  1586
Projected Sales :  1680 (+518)
TY Lunch Sales:  2198
+/- : +612, +39%
Lunch Covers:  124
Avg PPA:  17.73

Previous Days Labor:  31%
Previous Days Comps:  8%
Controllable Comps:  4.82%

Weather: Warm, humid, partially cloudy

Special events?:

Who worked:
Patrick, Lindsey, Mandy Cl, Brennan FR, John SA, Kelly D. Host

Flow of Business, Cuts and Ticket Times:
Kelly got into a car accident on the way to work so I sent her home and went 3 on today. Of course it was the busiest Tuesday lunch I've worked in awhile. Had a several tables waiting between the 12-1 hour, and it stayed steady until almost the very end of the shift. Ticket times were good. No serious customer issues, but had a couple issues with misrings or misruns. The sushi bar, and kitchen were really quick with remakes.

Specials:

3 Staff members that stood out (why/how):
-Kelly D did really well for her first solo lunch shift. I didn't have a whole lot of free time to assist her at the host stand, and she did great. Handled the shift like a seasoned pro.
-Having John as the SA today made the shift go very smoothly. He was helping everyone out a ton.
-Patrick was definitely the weak link today. He's been gone for a little bit so I think it was taking some time for him to get a rhythm, but he really struggled at times. He was taking forever to ring in orders, and still making several mistakes. At one point he ran an item for one his tables to the wrong table because he didn't double check the table number. All of his mistakes were fixed quickly, and his guests were happy, but all the comps for the shift were from him. He apologized for his carelessness at the end of the shift.

Any VIP's in?
Gary owner of 9-banded whiskey
Rob

Comps& Void Detail:
Server misring for Veg Temp & Sushi Lunch, Recovery for Shrimp Temp

R&M needs:

86'd items/ need more: