Wednesday PM 8/30/17

Written By:  Dusten


LY Dinner Sales: 5614
Projected Sales : N/A
TY Dinner Sales: 6500
+/- : 16% over LY (PS not entered.)
Dinner Covers: 217
Avg PPA: 29.95


Weather: Sunny, high 80's low 90's

Special events?: Hurricane Harvey Aftermath, and appropriately enough National Grief Awareness Day

Who worked: John H., Camacho, Ruthy, Derek, Mandy CL, Kelly D/Annie H, Brennan FR, Beorn SA

Flow of Business, Cuts and Ticket Times: Started out nice and easy. Had a good group for Happy Hour. Filled up nearly and had a very brief lull from 6:15-6:45. We were on a full wat from 6:50-9:45. Campers held us up a couple of times, but nothing more that a minute or two. Lot's of people in town with no particular place to go. I cut John at 8:45. We had a steady influx of people and the wait went up to about 45 minutes. With Derek in the back A's and Mandy closing I hesitated to make any further cuts. They were doing fine, but I could tell they were at their limit and Camacho and Ruthy were ready for more. Cut everyone but Derek and Mandy at 9:45.

Specials: 3 mabo tofu, 10 yakisoba ,10 nigiri sets

3 Staff members that stood out (why/how): Annie and Kelly made for a good team tonight. I don't think they were quite prepared for the amount of sales they'd make tonight. I noticed a table or two sit open a little too long. When I said something to Annie about it, I could feel her tense up in defensiveness, but very consciously relax and checked herself. She is definitely making an effort in that respect. Later in the night, maybe 9 pm when the people kept coming and kept coming, she was asking me a question and a woman interrupted her. Annie turned an said, "excuse me, just a moment please," in a tone that the customer and I both noticed. I took care of the woman immediately and apologized, in front of Annie. She had a knowing look that she, again needed to check herself. Ups and downs.

Kelly was totally level-headed the whole night. Wouldn't have known she was a double. She and Annie traded duties back and forth all night. They both seem eager to get cocktail practice in. No computer errors from either.

Ruthy had 2 hotate carpaccio's she mistakenly rang in for the party room. Seemed awfully deliberate, ringing in two identical items, as they had other items from the kitchen that were also rung in as duplicates. She knew they didn't order the hotates, but couldn't say if she rang those in meaning something else. In any case, I feel like I had a couple of comps due to similar circumstances with her recently. Something to keep an eye on. All this happened very early on and she was stellar the rest of the night. Also,

Derek was selling bottles left and right. He did very well in a section that sometimes isn't so great. I was still careful not to push him with cuts.

Any VIP's in? Elliot- dude that comes in by himself.
Monk and a date.
Had a young man drop off an application just before opening. Says he has restaurant experience, but did not list it on the application.

Comps& Void Detail: $25 Kome bucks to cover an old $25 Mercury gift card
bday desserts: 2x camembert, 2x fried ice cream
Server misring 2x hotate carpaccio: Kazu did tell me they were able to reuse them.

R&M needs:

86'd items/ need more: Employee coffee and Casa Brasil. I looked at the sales and we did not sell 4lbs of French Press coffee last week.
Reg. Uni
Beef carpaccio
Toro
Duck Breast nigiri.