Sunday 8/6/17

Written By: Dusten

LY Lunch Sales: 1877
Projected Sales : 3078
TY Lunch Sales: 2677
+/- : 41% over LY and $401 under PS
Lunch Covers: 134
Avg PPA: 19.98


LY Dinner Sales: 5275
Projected Sales : 5635
TY Dinner Sales: 6001
+/- : 14% over LY and over PS by $336
Dinner Covers: 207
Avg PPA: 28.99


Previous Days Labor: 20%

Previous Days Comps: 5%
Controllable Comps: 4.3%

Weather: cloudy in the morning, sunny afternoon

Special events?:


Who worked:Lunch: John, Derek, Patrick, Mandy CL, Annie H, Zayn FR (for Brennan), Beorn training Calvin at SA
Dinner: Grace, Renee, Ruthy, Krystin, Clair CL, Annie and Derek (for Alyssa) H, PAtrick training Kelly at Cktl, Beorn SA and Hiroe FR.

Flow of Business, Cuts and Ticket Times: Lunch was pretty slow for the first hour. The dining room filled gradually but not completely. Our most significant pop came after 1:30pm. Ticket times were fine. No food issues. Cut Patrick at 2pm, Derek at 2:30pm and left John and Mandy to shut it down.

Dinner had our early-bird pop. Full and on wait before 6pm. We stayed on a long wait until 8pm and there was an exodus of customers. From that we were able to seat just about everyone waiting. It looked like it might die off, but another pop came at 8:30 and put us right back onto a 30-45 minute wait. Things tapered off again and I cut down to 3 at 9:15, then 2 on at 9:30.
A couple of issues with food. We had to 86 soft serve for a while. If the Daruma srecipe is what was followed, for whatever reason it is too strong. Way too salty.
-Party room sent back a nearly raw yakiniku. The mom ate a couple pieces because, "that's how she likes it," but it was something meant for the entire table. They didn't want a remake. They opted for a Surf and Turf roll instead. I comped the roll, checked to see how everything else had been and thanked them for allowing us to correct the mistake.
-The other thing: I ordered a Kome Chazuke for myself. Got tepid broth. Like, it didn't sear anything. I didn't want a remake, but I did let Matt know about it.

Specials: 3 mabo tofu 0 aji sashimi. Had a contest for Tuna Poke. 4 were sold but no one could claim a prize.

3 Staff members that stood out (why/how): Eli is one Chatty-Cathy. Every chance he gets he is out of his work area and talking to someone about how hard he works. I heard Josh have a quick talk with him about it after we closed for lunch: "Eli, are you on break? No? Are you clocked in? Yes? Then let's go do some work." Less than an hour later I found him behind the sushi bar talking David and Peter's ear off. I asked him if he needed a project and to please let people who are working, work. He was off the clock at that point. This is a pattern I've noticed for a few days now. It is good that he is feeling comfortable with his coworkers, but he needs to focus on the actual reason he is here.

-Beorn seemed a little hesitant with Calvin this morning. He said Calvin has extensive FOH experience and didn't feel there was much to show him. I asked him to let Calvin do most everything, and keep an eye out for the details specific to Kome service.

-Annie is loving her regained dexterity. I couldn't give her enough kids menus to roll up. Or chopsticks to rubber-band.

-Alyssa called in for her shift pretty last minute. She was scheduled to host tonight and we'd just closed for lunch to tell me she had a ton of homework. Derrick offered to cover the host stand. Gave him $15 Kome bucks for volunteering in a pinch. I did tell Alyssa she needs to get her shift covered, and it may be less stressful to do that sooner than later- if she can help it.

Any VIP's in? Old John,
Somm Rob,
Take with Kenta and a friend.
Chelsea's friend Alex.
Mike Tipton and his GF for her Bday
Allison (yellowjacket) and Emily,
Broker Ben and his daughters,
Sarah Ann and Dennis (Roosevelt Room)
Jason and Susan with friends.


Comps& Void Detail: Owner Comp for Take.
Kitchen error comp Surf & Turf
Guest Changed Mind Ika Ume Shiso Maki- meant to order Unagi Maki
ANA discount
bday 2x taiyaki, camembert, fried ice cream
kome bucks for Derek,
Training meals for Beorn, Calvin, Patrick and Kelly

R&M needs: It may be worth mentioning in pre-shift for servers with tables ordering things like rolls as their very last item... after they've gotten everything and want "just one more roll" to perhaps write "last item" in the notes. Krystin had a table that did just this tonight and she was stressing about the ticket time. Kazu told her he preferred a heads up in the notes that way they can prioritize the ticket. NBD.

86'd items/ need more: Katsuo, Carignan. I should hear back from Kaila tomorrow regarding the Humberto Canale Pinot Noir. I told Jason to send us a case of the Sho Chiku Bai for Kansai Mules and followed up about the Mio Mango Sparkling Sake- I was thinking maybe that with the Groovy Green Kosmic Kombucha- I emailed Mina about the Kombucha samples.