Saturday PM Recap 8/26/17

Written By: Chelsea

LY Dinner Sales: $7938
Projected Sales : $8316
TY Dinner Sales: $3602
+/- : 55% under LY and $4714 under PS
Dinner Covers: 146
Avg PPA: $24.67

Weather: rainy and windy.

Special events?: Tropical Storm Harvey, Mayweather v. MacGregor match, National Dog Day, National Women's Equality Day, Pride Austin Day

Who worked: Krystin, Kelly, Ruthy, Lindsey, Dusten CL, Beorn SA and Hiroe FR, Rachel and Kelly D Host. Called Alyssa before her shift and told her we wouldn't need her to come in, and thankful that we did, as Kelly D made only two drinks.

Flow of Business, Cuts and Ticket Times: Started off painfully slow for a Saturday. Didn't get our first table until 5:15, and a second at 5:30, and then it started to pick up slightly from there. Halfway full by 6:30, and mostly full by 6:50 minus a few sushi bar seats. By 7:20 we were actually full, had one party on the wait for about 10 minutes. That was the extent of the wait, as we never filled up again. Went 4 on at 8pm, were 3/4 full by 8:30, cut Rachel then. Went 3 on at 8:55, and it started dwindling from there. By 9:20 the restaurant was about 1/3 full, so we went 2 on. At 9:40, we had just three tables in the whole restaurant and they were all done, so I let Dusten take over. At 10:15, only two of those tables remained and were still closed out, so we ended up closing a little early so everyone could get home safely. Ticket times were good, no customer complaints about time.

Did have a couple come in and sit at B3 and Ruthy brought the ID to me because it was suspect. It was an out of state ID (Arizona), that looked sketchy. The guy did look of age, but the front and back of the ID seemed to have a sticker with the hologram on it, so I went out and let the guy know we would unfortunately be unable to accept it, and they left before ordering.

Specials: Whole Aji - 3, Rainbow Roll (sorry, didn't realize we weren't doing it on weekends anymore. But it was pride day and thought it would be fun to celebrate, also we knew it'd be super slow from the weather and match) - 6, Mabo Nasu - 9, Nikujaga - 5

3 Staff members that stood out (why/how):

- Kelly D did a great job keeping the lobby dry with towels and warning folks it might be slick right under the vent that was leaking.

- When Kelly S went out to smoke after she was totally done, she came back in with an empty Asahi glass. I asked her where she got it, and she said it was a mess up so she took it. I asked her if she asked anyone before she took it, and she said no. I let her know it's not okay to just take anything she wants without asking, as I was going to let the sushi bar or kitchen have the Asahis if they had not been sold by a reasonable time. She was apologetic and said she understood, and that she would be sure to ask next time.

Any VIP's in? Kelly S's roommates.

Comps& Void Detail: DNL Earth Wind Fire, they said the roll was too big. Birthday Camembert, ANA Discount, Spill 2x Asahi, Ruthy thought the table would want another round so she made it, but then they didn't want them and then they didn't get sold. Kitchen Error Tori Teba, one of the pieces was pretty big so it had a slight bit of undercookedness at the center, and was bloody so the customer was concerned. I took it off their check and asked if we could get them anything else. They didn't want anything else, but we put in two pork belly pieces to send their way, and I gave them Kome Bucks for next time while apologizing profusely. They said they come in all the time and they were very understanding. However, they were in a pretty big hurry after that, and left before the pork belly pieces came out, even though Lindsey let them know they were about to come out.

R&M needs: power started flickering a bit around 9:15-9:30 but didn't stay off permanently. Leak in lobby was pretty frequent.

86'd items/ need more: candles for the windowsills. oddly low on chopsticks although everyone said there were plenty last night. we kept running out throughout the shift.