Wed PM Recap 2/28/18

Written By: Devin Steuerwald

LY Dinner Sales: 4417.00
TY Dinner Sales: 8081.00
+/- : +3664.00, +83%
Dinner Covers: 240
Avg PPA: 33.67

Weather: nice out 72 cloudy

Special events?: n/a

Who worked: Sophia CL1, Ellen CL2, Mandy, Angela, Ayaka, Grace and Jason bar, Abe FR, Beorn training Juan at SA, Megan T H1, Megan M H2

Flow of Business, Cuts and Ticket Times:
 good steady night, we didn't go on a full wait till 6:15 with an average wait of 25-35 min for 2's and 30-40 for 4 tops by 7 pm the wait had gotten up to over 45 min for a 2 and an hour for 4+. We had lot of larger parties tonight so the wait time got a little long with people camping. wait started to come down by 8 pm with a 30 min wait for 2's and 35-45 for 4+. We came off the wait by 9:10. Cut H1 and at 9:30 cut down to just closers.

Angela had a table leave her a note accusing her of stealing. She had her cash in her back pocket and she was bent down at a table she saw $5 on the floor and thought it feel out of her pocket. Her table asked her if the cameras work because she dropped money and cant find it. Angela apologized gave it back and told them what happened and that she had thought that it feel out of her pocket. But they left a zero tip and a nasty note saying she doesn't tip thieves. I didn't get to talk to this table about this because Angela didn't know there was a problem until the left.  The same table sent back a midnight sun with two pieces left saying that they didn't like it. I went over to them and talked to them and asked them what they wanted me to do for them since they ate most of the roll, and they told me that Angela had offered to replace the roll since they didn't like it. Angela said all she asked is if they wanted her to take away the midnight and if they wanted another roll. I thought it was a miscommunication so I comped the midnight sun.
 

Specials:n/a

3 Staff members that stood out (why/how):
Juan did a good job training, you can tell he was a little overwhelmed. I dont think he has worked in this busy of a restaurant before. Beorn said he had to keep repeating directions. However Beorn said he can teach him everything he need to know.



Any VIP's in?
Richard W
Saten crew
Sophia's BF

Comps& Void Detail:
Spill- 11.00
DNL- midnight sun (see above note)
EMp day off for Sophia for her BF
kome bucks- $30
FnF- Richard W 11.00
owner comp- Kaya 39.50
Emp day off mel SaTen- 28.20
Emp day off- Gary Saten 14.40
Emp day off- Ann Saten 13.05
Emp day off Hannah Saten- 24.90


R&M needs:
The middle lowboy on the sushi line was giving off a lot of condensation, it kept at temp all night but it was making a small puddle under the unit.

Angela/Ellen/Ayaka all did really well tonight they stayed on point through all the business tonight 

86'd items/ need more:
toro
uni
amaebi