TUE AM Recap 2/20/18

Written By: Devin Steuerwald

LY Lunch Sales: 1969.00
TY Lunch Sales: 2579.00
+/- :  +610.00, + 31%
Lunch Covers: 128
Avg PPA: 20.15

Previous Days Labor: 24%

Previous Days Comps: 7%
Controllable Comps: 1.84%

Weather: Rainy and cloudy

Special events?: n/a


Who worked: Johnny Cl1, Dusten Cl2, Ayaka, Mandy, Lindsey bar, Cody sa, Hiroe FR, Brittany H1

Flow of Business, Cuts and Ticket Times:

Very slow today, we never went on a wait we came close to being 3/4 full around noon but then it started to clear out. We did have a walk in 6 top but other than that it was mostly two tops. Cut down to just CL at 12:30 and everything went smooth till CL.  All ticket times were great and all plates went out looking great.

Kitchen had a ticket early on in service where they over cooked gyoza 3 times. Vince asked me to talk to the table. I let them know we were training and  that we over cooked the dish and that we were working on a fresh order for them. They had forgotten they ordered them so they were not upset, we sent out a dessert as a recovery as per Vince.

Specials: n/a

3 Staff members that stood out (why/how):

Big thanks to Chelsea for helping out at the host stand, letting Britt take a bathroom break

Cody was moving really slow today, Dusten was in the party room and he told me he had to do most of his busing.

Ayaka is doing a great job on the floor. She did have a small minor mistake today (see comp notes) but i feel she is getting more confident each shift.

Any VIP's in?
Mr. Powell
Ish (ex emp)
Aaron Frankin

Comps& Void Detail:
FnF- Ish (ex emp) 6.00
Recovery- cheesecake (see kitchen note)
Kitchen error- 5.50 (see kitchen note)
Recovery- Ayaka ordered a don but guest wanted teishoku, we sent out a side salad and guest was happy
FnF- Aaron Franklin 14.00

R&M needs:

 Leary: I had some servers asking if we can change the name on the button for the new wines to what type of wine they are to make it easier to order.

there is a small drip/leak from behind the soda box rack. I called Coke and set up a service order. they didn't give me an exact time but said that they would come out ASAP.

86'd items/ need more: