Written By: Annie
LY Lunch Sales: $1679
TY Lunch Sales: $1542
+/- : -$137 / -8%
Lunch Covers: 83
Avg PPA: $18.58
Previous Days Labor: $2318 / 22%
Previous Days Comps: $766.3
Controllable Comps: 1.04%
Weather: Windy, wet and cold.
Special events?: N/A
Who worked: C1: Zayn; Cs: Kelly S.; Angela, Jon H.; Johnny on Bar; Hiroe FR; Kody SA; Brittany at Host Stand
Flow of Business, Cuts and Ticket Times:
VERY tame lunch. It was definitely a ramen and hot tea kind of day. We never filled up, so we never got on a wait. I think the biggest party size all afternoon was 3-tops. Cut down to 2 closers at 12:45PM.
A woman sent back her Spicy miso Ramen because she wanted it to be hotter. She said that it was hot, but she enjoys it PIPING hot. She wanted us to put it in the microwave, but Vince had the kitchen remake it. She said the second one was great and that it wasn't the kitchen's fault at all, just her preference. I left it on the bill because she insisted she was fine, and I had Angela offer them dessert, but they declined. The woman ended up paying with Kome bucks from the grand opening and left happy.
On slow lunches like this, do we ever cut the SA and/or FR early to save on some labor? It seems like we could have done without at least one if not both for this last hour today.
Specials: N/A
3 Staff members that stood out (why/how):
It was slow today, but everyone kept busy by working clean and staying organized.
Any VIP's in? None
Comps& Void Detail:
Kome bucks X $20
R&M needs: The patio is in! Looks great. I think we have one extra stool with the new configuration. Where should we keep it during service?
The teapots are starting to lose the little screws that hold the lid on. I'm sure they are getting eaten by the dish machine. Maybe we should not run teapots through the machine and just rinse during service and soak at the end of each shift?
No Asahi machine yet. :(
86'd items/ need more: We ran out of grapefruit last night at the beginning of service. I thought I heard the bartenders talking with the kitchen about ordering some for today, but I don't think that ended up happening as it was not on the Segovia order this morning. Vince had me call Segovia and order some... which I may have ordered too many? I ordered a case, but I now see that for storage purposes, I should have maybe ordered a dozen instead.
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