Friday A.M. 2/9/18

Written By: Drew

LY Lunch Sales: $2644
TY Lunch Sales: $3150
+/- : +19%
Lunch Covers: 154
Avg PPA: $20.45



Previous Days Labor: 24%
Previous Days Comps: 8%
Controllable Comps: 9.46%

Weather:
Cloudy and in the 50's

Special events?:

Who worked:
Sophia, Cindy, Kelly S, Kelly D, Ellen CL1, Clair CL2, Veronica H, Beorn FR, Jacob SA, BAR(Lindsey)

Flow of Business, Cuts and Ticket Times:
-Today was pretty uneventful for the most part....... People trickled in at open but the only people who had to wait today were incomplete parties. Had one 8 top reservation today and a 7 top walkin that were both given to Ellen. One of her parties requested to do Omakase, I wasn't too familiar on our policy for that during lunch especially since they were all paying together and only 3 people out of the group wanted omakase. I sought out council from Leary and he told me to explain to them that we may certainly obliged to they're request but to explain how limiting it might be since our lunch menu was mostly teishoku style. They said they wanted sushi omakase only anyways, specifically nigiri. Sophia and I helped Ellen build the best omakase we could. They did come in pretty late so sushi bar had a lot of tickets come in after 2pm.  Veronica was hosting and needed a lot of help today.(See below)
-Spencer mentioned to me that it would be nice if the food runners moved the employee food to another location once they're all done with their side work. He said it makes it hard to clean the back prep area for sushi bar when their is an ample amount of food. I explained to him that, it was the only real spot to put especially when we still have sushi bar customers. Maybe we can come up with some sort of solution.
-Asahi machine 2.0 was delivered today and Ben E. Kieth people came out to install. We will have asahi for dinner shift.
-Window tint woman came by today. She will be sending me measurements for the windows and quotes for the 3 samples she left with me today. I put them in Kayos folder in the office along with her business card. She said she was interested in doing a gift card trade as partial payment. She said she comes here often and loves our food.
-Got a call from the metro pcs woman named Judith. She was complaining about how our customers have been taking up a lot of the parking and that she has had multiple complaints from her customers and employees about parking. She was very nice about everything, but im not sure if she should be reaching out to us or the building owners. Either way I apologized to her and let her know i would mention it.
-Also there was no seaweed salad thawed this morning, so we had to 86 seaweed salads.
 -The sign workers are back, thankfully they came during our closed business hours.
Specials:

3 Staff members that stood out (why/how):

-Veronica seemed to need a lot of coaching and reminding of when and where to seat people. Specifically she would seat a 2 top at S2&3 instead of S1&2, or she would seat a 2 top at a 4 top when we still had 2 seaters, and it wasn't based off her rotation. Not to mention she is still not too confident on enforcing our incomplete party policy. She was definitely receptive to my feedback that i was given her in real time, which is great. Just think she is probably better when she has the added help rather than a solo host during a busy shift.

-Sophia was so very helpful with everyone! Everytime i asked if anyone needed help it seemed like she was already helping.

-Clair called in at 11:30 when she was already suppose to be here, saying she was behind a train and would be a bit late. I checked her in time which said 11:45am. I gave her a write up and talked to her about it and she said she came in only 9 minutes after her shift but waited to clock in til she got her first table. Is this a common thing for servers to do?
Any VIP's in?

Comps& Void Detail:
-
R&M needs:

86'd items/ need more:
86 seaweed salad- Should be thawed by dinner.