Sunday PM 2/25 Recap

Written By: Annie

LY Dinner Sales: $4647
TY Dinner Sales: $7154
+/- : +$3258 / +54%
Dinner Covers: 234
Avg PPA: $30.57

Weather: The sun actually came out today around 3:30PM!   Ended up getting colder and foggy as the night went on.

Special events?: N/A

Who worked: C1: Krystin; C2: Clair; Dobbins; Patrick; Zayn; Bartenders with a section: Grace & Naoto; Hiroe FR; Jake SA; H1: Megan M.; H2: Veronica; Megan T.: Cocktail

Flow of Business, Cuts and Ticket Times:
We had a full house waiting at the door today.  We filled up by 5:45PM and the kitchen got hit hard.  They only had a few ticket times go over 20 minutes, and every table was fine during the initial rush, but we had a full rail + about 10 tickets at two different times.  Sushi bar had great ticket times all night long.  We got off of the wait at about 8:20 or so, with a still steady flow of people coming in until about 8:45PM when I cut Pat (the only double,) and Megan T. the cocktail.  Then I cut down to 2 servers on and cut Megan M. at 9:15PM.

We did have a family of 5 wait during the initial round of tables and when they got sat around 6:30PM, the mom was little grouchy about her kids eating right away.  Zayn was at another of his tables, and the guests had only just been sat, but Dobbins was kind enough to take their initial order and put it in under his number.  The mom discussed getting the chicken karage as one of the kid's meals, but when it came out, she insisted that she ordered the kids cooked plate, so we had the kitchen start one.  I dropped off the chicken karage and said that they could have it while they waited.  Then a side of rice got sent back because the woman had wanted it with her veggie tempura, but by the time the rice got to the table, she was already done with it.  Then I brought the kids cooked out and the dad said that he never got his tuna poke, which had been sitting at the sushi bar, but did not have a ticket, so no one ended up running it.  He said he didn't want it anymore, but I left him  take it and told him I would take it off of the bill.  In the end, they I was talking to them about how theyve been coming here for a long time and they've noticed it getting busier and that they've had to wait longer and longer each time.  They ended up paying with kome bucks from the grand opening and a gift card and said that they totally understood and would be back.

Specials: N/A

3 Staff members that stood out (why/how):
Dobbins was super helpful all night with running food (not just her own, but everyone's) and helping her section buddy, Zayn, in the PDR.

The new dishwasher, Cesar, started today, but had a minor emergency that he said he had to go take care of.  He called a little bit after he left and let me know that he wasn't able to make it back in tonight, but would be able to come in tomorrow at 5PM to make it up.  He also let me know that he is not able to work his Friday and Saturday shifts due to being scheduled at his other job.  Vince, I sent you an email about it.

Jake did a great job tonight.  He is getting better at working fast, but keeping his composure.  I somehow forgot to ring in his employee order tonight (which I've done a few times now... so I need to work on that.  But no one noticed until everyone was already broken down.  So I gave him $15 Kome bucks and he wasn't mad at me.  Sorry!

Any VIP's in?
Pat's Wife

Comps& Void Detail:
F&F - 2 Madai nigiri for Brennan's girlfriend
Birthday X 1
Recovery - $28.20 (rice, chicken karage and tuna poke for table mentioned above)
Recovery - Fried ice Cream and Camembert for a table that didn't know that we were substituting ramen noddles for our lack of udon noodles.
Kome Bucks X $10 - Grand opening
F&F 20% for Pat's wife

R&M needs:

86'd items/ need more: Very low on the following:
Wine Glasses
Soy Pots (Sushi pots from my last blog...)
White share plates
Large and small metal spoons