Sunday, February 18, 2018

Sun AM Recap 2/18/18

Written By: Devin Steuerwald

LY Lunch Sales: 2900.00
TY Lunch Sales: 4096.00
+/- : +1196.00, +41%
Lunch Covers: 185
Avg PPA: 22.14

Previous Days Labor: 19%

Previous Days Comps: 4%
Controllable Comps: 9.11%

Weather: off and on drizzle; overcast with a high off 69

Special events?: day before presidents day


Who worked: Sophia CL1, Kelly D CL2, Ellen, Pat, Clair, Camacho Bar,  John H  FR, Cody SA, Veronica H1

Flow of Business, Cuts and Ticket Times:
Slower Sunday shift, we never really went on a wait. we did have a few larger parties wait while we got their table together but that was it. We came close to filling up around 1:30 but then it started to clear out. cut down to closers at 2:30 and closed 2 on. Ticket times were all great with no customer complaints

at the beginning of service Veronica had a (i'm guessing) homeless man come in and ask where the bathroom was. She noticed that he was in there for a long time so she let me know what was going on. When i went in to check out the situation his shadow on the floor looked as if he was masturbating in the stall.... I let him know that our bathrooms were for paying guests only and that he needed to leave. I also coached Vern on  GROSS GROSS GROSS...I cleaned the bathroom after he left too....GROSS...

Emp food went pretty smooth today. the kitchen made kitchen food and sushi bar made FOH and their food but we limited the ordering to rolls only. I believe all food was finished being made before we closed for service.

We had a guest ask for his free soft serve ice cream for checking into yelp, can we contact yelp and have that offer removed?

Made a sign asking employees to take their items home or we would me making a goodwill run!!

Specials:

3 Staff members that stood out (why/how):
Abe called in sick at 10:15 for his 11am shift, He said his blood sugar was off and he couldn't get out off bed.... I let him know we would need a DR's note. I pulled John off the floor to food run and put Camacho in a section, we were fine thankfully it didn't get too busy.

John H was my all star today. he really stepped up and covered the FR spot when Abe called in sick and i couldn't get anyone else to come in. I gave him some trade out for helping out.

Camacho did a great job filling in and taking a section and handling the bar.

LOTS OF TEAMWORK TODAY!!!!!!

Any VIP's in?
rob solm
Taylor (ex employee)
Lindsey and her husband
Ellen's BF

Comps& Void Detail:
Birthday X1
FnF- Ellen's BF- 9.60
FnF- taylor 6.60
emp day off- lindsey 17.85
kome bucks- $15.00


R&M needs:

I forgot to mention in my notes yesterday that the wheels were installed on the N/a bev cooler, we cleaned underneath and the smell is 86'd

86'd items/ need more:

1 comment:

  1. Sorry for the late comment but that Yelp check in hasn't been active in literally YEARS...so I'm not sure if he was just making it up to get something free or if the server actually saw it on their phone.

    ReplyDelete

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