Sunday PM 2/11/18 Recap

Written By: Annie

LY Dinner Sales: $4037
TY Dinner Sales: $6880
+/- : +$2843 / +70%
Dinner Covers: 218
Avg PPA: $31.56

Weather: Cold, but sunny in the evening.

Special events?: N/A

Who worked: C1: Cindy; C2: Clair; Zayn; John H.; Patrick; Camacho & Grace on Bar; Hiroe training Ayaka at FR; Jake as SA

Flow of Business, Cuts and Ticket Times:
We started the night with a 12 top reservation @ 6PM and a walk-in 9 and 7 tops @ 6PM.  The 9-top ended up waiting over an hour (about 15 minutes over their quote time) because every table from the first seating took their time getting up.  We had three scenarios planned out, but the middle table in every scenario was the table that was taking forever.  They were really sweet about waiting, but we sent them some edamame as soon as they sat down.  Other than that, we didn't really go past 45 minutes for any other tables all night.  Everyone just seemed to be dining really leisurely all night long.  We were finally off the wait by 9:25PM when I cut Megan T. and Melody.  Then we went down to two at 9:40PM once we had a few open tables in the restaurant.

Specials: N/A

3 Staff members that stood out (why/how):
Ayaka seemed to be doing well with Hiroe at the window all night.  I gave her a copy of all of the menus to take home with her.  She seems confidant. 

Grace applied a gift card to the wrong table tonight.  The check that the guests paid for was way more expensive than the one that they were supposed to have paid for.  The wrong table was still here, so I just reopened the check and added the payment to the correct check.  It turns out that they have $40 still left on the GC, so I looked them up in Rezy and they are going to come back sometime soon, hopefully tomorrow, to pick it up.  Guest's name is Lee Pham. 

I talked to Megan M. about checking out with the manager before clocking out and sitting down to eat at the end of the night and also reiterating that she needs to make sure she is standing at the host stand until at least 5 minutes after closing.  All of her sidework was done, she just never came into the office and let me know to check her out.

Ryan seems to be doing a great job on Yaki station.  He is always pleasant and interactive with me regarding how the night went and how guests liked everything.  Hooray for a good BOH hire!

Any VIP's in?
Allison (Dusten's friend, my former employee and a Kome regular)
Ellen & Friend
Kaoyo at the end of the night with Naoto and friends

Comps& Void Detail:
DNL: Ginjo
Recovery: Edamame X2 (Notes above)
Birthday X1 fried ice cream
F&F 10% - Alison
F&F X2 Zatoichi - Clair's former co-workers
Employee Day off: Ellen
Spill: Grapefruit Sour X2 for testing... is that really a spill or should we have a separate comp for testing/education purposes?
Kome Bucks X $75: "Gift Card" and "Grand Opening"
Owner Comp: Kayao and friends: $261

R&M needs:

86'd items/ need more: Low on Sapporo