Friday PM Recap 2/23/18

Written By: Leary:

LY Dinner Sales:  7398
TY Dinner Sales:  11544
+/- :  +4146,  +56%
Dinner Covers:  335
Avg PPA:  34.46

Weather: Humid and light drizzles in the beginning of the evening

Special events?:

Who worked:
Sophia, Zayn, Ayaka, Angela, Krystin, Dusten Cl, Beorn & Jake SA, Abe FR, Melody & Megan H, Naoto & Johnny Bar, Alyssa Cktl

Flow of Business, Cuts and Ticket Times:
Busy start tonight. We were on a wait by 525. Several big tops tonight. 3 6-top and 2 7-tops. Had a few more on the wait which raised our quote times, but then they no-showed. Hit about 1:30 hr wait at our peak around 830. Had one last round of seating a little after 10, and then off the wait. Cut 1 host, 1 SA, and Alyssa at 10:05. Ticket times were great in the kitchen tonight despite some pretty large pops. Sushi bar got hit hard for a good chunk of the evening as well. Only had a couple of rolls take a little longer than normal, and 1 Tarantula that hit 30 minutes.

Had another issue with Devin showing up today asking for his check. He was told it was mailed to him. When he left he tried to steal Josh's bike. Josh caught him in the act. I saw it going down on the camera, confirmed with Josh, and immediately called 911. Devin saw started walking towards me, and reached into his hoody pocket like he was about to pull something out. I walked in the front door held the doors closed and told him the cops were on the way. He walked off. The cops came and I explained the situation and they said there was nothing they could do because a crime was fully committed. They still said I wasn't legally allowed to give him criminal trespassing warning because he wasn't on the property when they arrived. That doesn't seem right. I did get some info for a detective to call Monday morning to see if there is any action we can take against him. Until then we need to take every precaution possible.     

Specials:

3 Staff members that stood out (why/how):
-Able did seem to struggle quite a bit tonight. I helped him during the biggest pops. There weren't any major mistakes, but it seemed like the busy double was getting to him and he was loosing focus by the middle of the night.
-Ayaka and Angela did well for being still pretty green on the floor, but did lots of support during some seating pops. I think they will both improve with time. 

Any VIP's in?
-Jason & Susan, Susan is due in 2 weeks
-Julian and Nona
-Rachel & Carlos

Comps& Void Detail:
- 4 Birthday comps
-Emp Day off for Drew
-DNL Mango Jango, customer didn't like ginger beer and also didn't read the menu
-$15 in Holiday Kome Bucks
-FOH Alone Together & Sunshine were ran to the wrong table
-Recovery for the Alone together for table that had their rolls ran incorrectly
-Sushi Bar Error for a long ticket for Tarantula hit 30 minutes and the table was getting pretty cranky with Sophia.
-$3 Kome Bucks from Dusten

R&M needs:
-Office computer died this morning before I got here. I was a little stressed about not having it for the weekend. Luckily my friend owns a laptop repair business and I was able to catch him before he left during the break. He had it up and running in no time, and did it for free.
-Rodrigo fixed the leak behind the soda machine this morning. 

86'd items/ need more: