Written By: Devin Steuerwald
LY Dinner Sales: 5422.00
TY Dinner Sales: 6694.00
+/- : +1272.00, +23%
Dinner Covers: 240
Avg PPA: 27.89
Weather: Sunny and beautiful today, a little chilly after sun down
Special events?: n/a
Who worked: Krystin CL1, Lindsey CL2, John H, Ellen, Ayaka, Kelly D, Naoto and Johnny Bar, Alyssa CT, Melody H1, Veronica H2, Beorn SA training Juan, Abe FR
Flow of Business, Cuts and Ticket Times:
pretty steady tonight , it took a little while to fill up but by 6:50 we were on a full wait. Average wait time tonight was about 30-40 for most of the night. We stayed pretty steady but never went on a large wait. We came of the wait around 9:15 cut CT and H1. At 9:30 we went down to closers on and it started to thin out.
Ellen seemed to be struggling tonight. She had issues with starting new tables on top of her old table and not closing out after a table turned. She had a server misring comp for a go go roll that she put on a wrong tab and never got payment for. She apologized after the shift for making so many mistakes tonight.
Krystin had a guest at the sushi bar not like her tonkotsu ramen, she said it had no flavor. I apologized and took the dish to the back were Vince and myself tried the broth, we both agreed it was off and Vince had it remade. The guest said it tasted wonderful and the difference was night and day. I took the ramen off her bill for our mistake, she left happy.
Krystin did her tip out calculations, the way she did it at the old store, and it came out to less than the spreadsheet said it was. Can you show me how to do it tomorrow Leary?
Specials:
3 Staff members that stood out (why/how):
Any VIP's in?
TnK and crew
Cindy's sister
Meagn
Winnie from SaTen
Comps& Void Detail:
spill- cazadores repo- 8.00
spill- titos and thai the room together 19.00
spill- ABW pearlsnap 5.00
kome bucks- promo $15
promo comp- edamame 4.00
birthday X2
emp day off- winnie from SaTen
emp day off- Megan
FnF- veronica's friend 7.00
FnF- Cindy's sister 8.55
owner comp- $235 donation trays
owner comp- 197.50 TnK and friends
DNL- see notes above
Server misring- See notes above
R&M needs:
called hill Refrigeration to come out tomorrow to look at the sushi lowboy, they didn't give an exact time
86'd items/ need more:
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