Written By: Annie
LY Dinner Sales: $8485
TY Dinner Sales: $9720
+/- :+ $894 / 11%
Dinner Covers: 314
Avg PPA: $30.96
Weather: Partly cloudy, warm and muggy
Special events?: Power outage night.
Who worked: C1: Krystin; C2: Dusten; Angela; Clair; Sophia; Zayn; FR: Hiroe; SAs: Beorn & Jake; H1: Megan T.; H2: Meoldy; CT: Alyssa
Flow of Business, Cuts and Ticket Times: We had a decent start, filling up the restaurant by 5:40PM. We had about 20 people on the wait list by the time the power went out at 6:15PM. The power was off for about 45 minutes. We had 2 tables sit it out and wait during that time period, so they were the first to get served once we resumed normal business flow. We also had several groups join the wait list during that time, so we filled up again by 7:15PM. A few 5-7 tops between 7:15PM and 8:46PM, but the wait was never past 45 minutes at any time since we basically started fresh at 6:45PM. The kitchen was pretty busy all night and did a great job of getting everything out. Sushi bar did well also! I cut Alyssa and Megan T. at 10PM when we went off the wait as well as the PDR servers, and went down to 2 servers at 10:15PM.
Specials: Redfish Salad
3 Staff members that stood out (why/how):
Everyone did an outstanding job of communicating to their tables and to guests who were waiting what was going on during the power outage!
Thanks to Kazu and Spencer for holding up cell phone flashlights so that we could all see what we were doing with the credit card crash kits!
Zayn helped run food from the sushi bar and the kitchen all night.
Also, thank you to Jaime who was digging through the trash looking for a guest's retainer. The guest took the retainer out during his meal and wrapped it in a napkin. Then after they left, Beorn bussed the table and threw everything away. The guest came back in about 5 minutes after they left, but everything was already bussed. If, by some miracle, the retainer turns up, his number is on the bulletin board in the office.
Any VIP's in?
Comps& Void Detail:
Kome Bucks X $75
Birthday Dessert X1
Kitchen Error - 1 Yakitori that took about 15 minutes longer than the first yakitori that went out on the same ticket, ordered at the same time.
Server misring - Tamago nigiri - Zayn was supposed to ring in a Kome Tamago
F&F - "Chill"
Employee Day Off - Trejo from Ni-Kome
R&M needs:
86'd items/ need more:
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.