Wednesday AM 3/28/18 Recap

Written By: Annie

LY Lunch Sales: $1904
TY Lunch Sales: $2502
+/- : + $598 / + 31%
Lunch Covers: 122
Avg PPA: $20.51

Previous Days Labor: 26%

Previous Days Comps: $793.25 / 9%
Controllable Comps: $38.5 / 4.85%

Weather: Very cloudy with a chance of scattered showers all day long.  Should clear up by the evening.

Special events?: N/A

Who worked: C1: Ayaka; C2: Johnny; Angela; Marsha; Naoto on Bar w/section; Host: Brittany; FR: Hiroe; SA: Juan

Flow of Business, Cuts and Ticket Times:  It was pouring down rain right when we opened at 11, but we had 2 tables as soon as we opened the doors.  We never went on a wait, but stayed full all afternoon until about 1:30PM when i cut down to 2 servers on.  Ticket times were good for the kitchen and sushi bar, but we had a lot of re-fires on Ramen today.  Guests were not effected, but it got confusing in the window once or twice and we ended up tossing a few ramen in the process.

Specials: N/A

3 Staff members that stood out (why/how):
Angela did not check her section correctly this morning, so she did not know that she had table 51, who sat for about 10 minutes before stopping her to ask about their server.  This is the second day in a row that this happened (Ayaka yesterday,) so I'm assuming it has something to do with the new tables.  I explained to her the importance of checking the sections thoroughly BEFORE we open, rather than everyone running up to the computer to look once tables have already been sat.  The guys were super understanding when I talked to them, and I sent them some edamame and shishito peppers and they were thrilled.

Everyone this morning seemed rushed to open.  I think maybe it was just that it was Ayaka, Angela and Marsha (all newbies.)  But they got it together right at 11AM and we had a pretty smooth service.  Everyone was pleasant despite the gloomy weather.

Any VIP's in?
Alyssa's mom brought some guests in for a birthday.
An old friend of a friend (and Kome regular) named Kay.
Somm Rob

Comps& Void Detail:
Recovery - Edamame & Shishitos (Notes above)
Birthday X 1
Server misring - Johnny rang in a Spicy tonkatsu, but it should have been a regular with just kimchi on the side... which only added to the ramen confusion today.
DNL - (Which I guess should have been a Guest Changed Mind) Guest ordered a yakiniku with Johnny, but when it hit the table, they meant dinner style.  So we switched it in the computer to reflect on the check and just gave them the salad for free.
Kome Bucks X $35

R&M needs:

86'd items/ need more: We only have 3 cases of napkins left in the office.  Is this a standing order or do we need to place an order when we are low?

We got more chopsticks and soy containers in today!