Written By: Annie
LY Dinner Sales: $6136
TY Dinner Sales: $7998
+/- : + $1862 / + 30%
Dinner Covers: 239
Avg PPA: $33.46
Weather: Sunny and mild temps, got cold in the evening. People wanted the heaters on while they waited, but they got too hot and we ended up turning them off almost immediately.
Special events?: SX Day 4
Who worked: C1: Zayn; C2: Clair; Ayaka; Mandy; Pat; Hiroe training Marsha on FR; Juan as SA; H1: Megan M; H2: Vern; Cocktail: Megan T.
Flow of Business, Cuts and Ticket Times:
We had a steady start leading up to going on a wait at 6PM. Average wait time of 25-30 for 2 tops, 35-40 for 4 tops and 50- 1 hr for 5+. The 8-top reservation was finally complete and ended up sitting down right at 6:15PM. Definitely a mixed crowd of SX people and locals, but definitely busier than a normal Monday night. We were on the wait until 9:35PM, and I ended up keeping everyone on the floor until just about the end.
Ticket times were great for both sushi and kitchen. It was a gradual flow of business instead of everyone coming in all at once and then leaving and starting all over again like it is on Sundays.
Specials: N/A
3 Staff members that stood out (why/how):
Veronica was helpful resetting tables and sushi bar all night long.
Juan did a great job of keeping up on his first busy solo shift at night. He is very quiet, but takes direction well.
Marsha seemed to be getting the hang of running food. I honestly didn't get to talk to her much, but every time I interacted with her and Hiroe, they seemed to be on task. I didn't get a chance to talk to her after her shift, neither her nor Hiroe checked out with me.
I think all of the servers could be reminded of general table maintenance. I've been seeing recently a lot of menus cluttering the tables, plastic cups from the waiting area being left until the end of the meal and crumpled up dirty napkins on tables once people are done eating. Pre-shifting about soy sauces getting refilled before the table even leaves has been helpful, but pre-bussing in general should also be a focus.
Any VIP's in?
Moto with friends/family
Comps& Void Detail:
F&F - X2 Zatoichi for Zayn's friends
Kome Bucks X $30 - GC
Server Misring - Patrick - 3 Ikura add Quail Egg, supposed to be Tobiko add quail egg
Sushi Bar Error - Beef Carpaccio was too thick. Leary talked to Kau about it.
Employee day off - Moto from Saten
Employee day off - Cook from Saten
Server Misring - Ayaka - Ran two rolls to the wrong table
F&F - 2 X Zatoichi for a former employee of mine (Mercedes)
SIN - Chuys
Birthday X 1
R&M needs:
86'd items/ need more:
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