Friday A.M. 03/30/18

Written By: Drew

LY Lunch Sales: $2806
TY Lunch Sales: $3654(+848)
Lunch Covers: 204
Avg PPA: $17.91


Previous Days Labor: 21%

Previous Days Comps: 4%
Controllable Comps: 3.49%

Weather:
Sunny and beautiful in the 60's
Special events?:

Who worked:
Zayn, Justin, John, Kelly D, Patrick(CL1), Clair(CL2), Beorn(FR), Jake(SA1), Matt(SA2), Veronica(H), Lindsey(Bar)

Flow of Business, Cuts and Ticket Times:
-Nice start to the day, had people slowly trickle in from right at open. Got busy and were full by 12:30. Wait time was 20-25 for 2 tops and 25-35 min for anything larger. There were plenty of large tops today. Had a 6 tops, 5 top, 9 top all come in at the same time. Then we had an 8 top come in 10 min later.
-The 8 top called ahead around 11:50 and spoke to Veronica and told her they wanted to make a reservation at 12:30 pm for 7 people. Veronica told them we only take reservations for parties of 8-24, so of course they called back 10 min later and said they had 8 people. I took the phone after Lindsey spoke to them saying Veronica said they would be able to make a reservation if they had 9 people and let them know we dont take same day reservations and apologized if they were misinformed. The woman on the phone was really nice considering how things could have gone awry. She said it was fine and that she mostly just wanted to give us a heads up.
-By 1 pm we were on a 30 min wait for about a whole 10 min then a bunch of tables got up at the same time and I helped the SA's and Veronica get every tables buss and reset, while Leary gracefully handled the flood of food that was coming from the expo window with Beorn.
*Side Note- Angel came up to me after the shift while closing and handed me his key and told me that it would be his last day with us. He didn't say why other than he didn't want to work for us anymore. I know in the past he's been upset because not every sushi chef is as fast as he is when prepping, but its just speculation at this point. I asked if he would at least give me 1 week before but he said he couldn't.


Specials:

3 Staff members that stood out (why/how):
-Everyone did great at times but overall there wasn't enough multitasking which put some strain on other employees that were. I saw everyone hustling and moving fast for sure though.
-Zayn Was great at vocalizing when and where he needed help at.
-Patrick seemed to have some trouble multi tasking the most and not asking the right people for help when he needed it.
-Veronica needed a lot of help today and i feel like almost every time i work with her i have to jump in and help. She started to panic a little when a lot of people all came in at once. She needs have more confidence in the actions she executes.
Any VIP's in?
-Friend of Kelly&Zayn
-Som Rob
-A couple I didn't recognize but Leary did, they just had a baby.
Comps& Void Detail:
-FNF x Kelly and Zayn friend
R&M needs:
-Ben with litmus came to repair window on swinging doors to kitchen
86'd items/ need more: