Friday A.M. 3/16/18

Written By: Drew

LY Lunch Sales: $2329
TY Lunch Sales: $2805
+/- : +20%
Lunch Covers: 153
Avg PPA: $18.33


Previous Days Labor: 23%

Previous Days Comps: 8%
Controllable Comps: 1.32%

Weather:
Mostly cloudy in the 70's

Special events?:
SXSW Music

Who worked:
Zayn&Marsha(Training), Patrick, Ellen, Lindsey, Kelly D(CL1), Clair(CL2), Veronica(H1), Alyssa(H2), Jake(SA), Hiroe(FR), Camacho(Bar)

Flow of Business, Cuts and Ticket Times:
- Started off great, had our reservation come in at 11:30 and get their pre-ordered food right on time. However they had a rough lunch. First Patrick came and told me that one of the people in the group was getting dripped on because the a/c in the party room was on and creating a lot of condensation. I apologized and let him know that i turned the A/C off so it shouldn't drip anymore, which it didn't. Then another person who had a tempura lunch let Patrick know that their shrimp in Tempura Teishoku. Josh and I checked and sure enough it was raw. I went over and let them know how sorry we were and that i would be taking care of their lunch. I also asked if anyone else had any issues with their food, but no one did. Josh talked with Wes and corrected him on the tempura. Didn't have any other issues after.
-From 12:30 to 1 it got really slow so i cut H1 and the double, which at the time was Lindsey.
-Angel had to leave at 1 pm, he let Toshi know but didn't attempt to let me know earlier in the week. he had to go to his sons probationary hearing, which i feel like he would have gotten a far more notice than he gave us. Regardless this left the sushi bar short staffed, so again i had to hop on the sushi bar line and help them get caught up. I will follow up with Angel about giving more of a notice during important meetings/hearings.
-Never went on a wait except for incomplete parties.
Specials:

3 Staff members that stood out (why/how):
-Sushi bar did great all things considered. I know a lot of them had picked up the slack and were tired.
-Zayn is a great teacher. He was being very thorough with Marsha today. I did see him doing a lot of the tray holding and just had her familiarize herself with using Aloha and ringing things in. She did great! Definitely a fast learner
Any VIP's in?
-Neighbors of our new location! Camacho recognized them
Comps& Void Detail:
-Kitchen error x Raw shrimp
-FNF x 2 Zatoichi for Neighbors
-Training meal x 2 Zayn&Marsha
R&M needs:
-Leary called Gemini they are on the roof as I type!
86'd items/ need more: