Written By: Dusten
LY Lunch Sales: 3009
TY Lunch Sales: 3098
+/- : up 3%, +$89
Lunch Covers: 151
Avg PPA: 20.52
Previous Days Labor: 20%
Previous Days Comps: 6%
Controllable Comps: 1.39%
Weather: wet and muggy. Some sun peaking through in the early afternoon. 60's
Special events?: Kite Festival
Who worked: John, Patrick, Zayn, Kelly D, Ayaka CL, Mandy CL2, Naoto Bar, Beorn FR, jacob and Juan SA, Alyssa Host.
Flow of Business, Cuts and Ticket Times: Slower Sunday. No ticket time issues. No wait. Filled up mostly after 12:30-1:45pm.
Specials:
3 Staff members that stood out (why/how): Juan tends to post up at times. I'd like to see more movement from him around the sales floor. I think with it being slow and him being newer he may not know where to be, or know to try to be everywhere at once.
Employee meals was the hot button issue again today. I received the BOH order pretty early on. A couple of people had put some sushi bar items on there. I went to General and Kazu to see if they'd be willing to make any exceptions. For the sake of consistency they said no. Respectable enough. Yuka, seems to have gotten by a few times with her hokkai-don+natto. To make a all-encompassing policy for employee meals, and then allowing for one exception, even if it is for the sweetest person on our payroll, just isn't fair to everyone. I spoke with her about it. She was fine not getting the hokkai-don, but didn't really want anything else, so she just had rice for lunch.
Beorn started a bit of controversy towards the end of service mentioning to the kitchen about the unconfirmed increase in tip out for support staff. He made it sound like the sushi bar was getting a raise. Not real sure why he chose to do that, other than for his own amusement, but it didn't help the already volatile situation regarding employee meals. I did not get a chance to talk to him and tell him to maybe stay in his own lane before he was gone.
Any VIP's in? Kenta and some friends, Toshi and his family, Som Rob. A few other regulars.
Comps& Void Detail: Owner comp for Kenta,
Spill one opened sapporo misrang by John,
Employee Day off
voids that weren't made
R&M needs: Clothing hook was forcibly removed by a customer in the stall in the men's restroom. Needs to be reinstalled. Holes may possibly be stripped.
86'd items/ need more:
Ants are still a serious issue at the bar. Naoto found a new entry point and is making every effort to dissuade the ants from coming in, but professional help is really needed soon.
ReplyDeleteAlso, Krystin got a positive shout-out on Yelp recently!
-Dusten, Orkin has been out here twice in the past 10 days to spray and bait for Ants. I'm following up with them today as well. I assure you I'm taking this issue very seriously, and I am enlisting professional help.
ReplyDelete-The reason why we make an exception for Yuka is because she plainly doesn't want to work at Kome' anymore. We need her assistance pretty badly with prep on the weekends, and strong-armed her into working for us. I was also told that the only thing she enjoys about working here is the food. Since we are practically forcing her to be here I made an exception with her meals.
-That's really frustrating and disappointing to hear that Beorn decided to stir the pot that way. I will follow up with him first thing on Tuesday.