Written By: Devin Steuerwald
LY Dinner Sales: 5339.00
TY Dinner Sales: 7433.00
+/- : +2094.00, +39%
Dinner Covers: 237
Avg PPA: 31.36
Weather: partly cloudy currently its 60 the high today was 70
Special events?: badge pick up for SXSW
Who worked: Dusten CL1, Kelly D CL2, Angela, Ayaka, John H, Ellen, Krystin and Lindsey bar, Abe FR, Beorn and Juan SA, Veronica H1, Melody H2, Megan T CT
Flow of Business, Cuts and Ticket Times:
We are are in patio season, We didn't go on a full wait till 7:10 with an average wait of 30-35 min for the whole night. We came off the wait at 9:25 when I cut H1, CT, and went down to three servers on the floor. I cut down to just closers at 9:45. All ticket times were good and all plates went out looking great.
Angela made a large mistake when she combined two tables orders. She tried to get it separated and fixed but three apps went to the wrong table and they started eating them not know what they ordered. we reordered them for the correct table on the fly and they came out to the right table with no problems.
At the beginning of service we had a couple of orders of wings go out slightly under cooked. only one was sent back. the table asked for them to be replaced with ck kara-age. I went up to the table and apologized they were not upset and understood that it was probably just a bloodline but they just didn't want wings after that. I comped the wings to kit error and the kara-age to recovery. Vince followed up with Age, he was training a new cook, about temping all of the wings. we didn't have any more issues after that.
Made it a point to stay on top of wait staff to refill soy sauces before there tables got up. Everyone did a good job but i had to remind Ellen a few times and Ayaka once.
Specials: Duck Special- 7 sold out! really nice special Vince!!
3 Staff members that stood out (why/how):
Juan is doing a really good job, beorn let me know that he needs to water tables more so i followed up with him.
Any VIP's in?
a couple of my friends that write for "aint it cool news"
owner of Kemuri tatsu-ya
Andrew's BF and friends
Comps& Void Detail:
fnf- aint it cool
fnf- tatsu-ya-
FnF- tyler
bday- x2
spill- hendrixks and takara jun (test) 16.00
kit error- under cooked wings (see above note) 4.50
recovery- $6 for above kit error
server misring- see above note on angela
R&M needs:
86'd items/ need more:
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