Written By: Devin Steuerwald
LY Dinner Sales: 6013.00
TY Dinner Sales: 7866.00
+/- : +1853.00, +31%
Dinner Covers: 277
Avg PPA: 28.40
Weather: Cloudy currently its 68 the high today was 73
Special events?: SXSW day 7
Who worked: Dusten CL1, Angela CL2, Krystin, Zayn, Ayaka, Mandy, Grace and Lindsey bar, Beorn SA1, Beorn SA2, Abe FR, Alyssa CT, Melody H1, Veronica H2
Flow of Business, Cuts and Ticket Times:
Steady start today with a small line at the door we went on a full wait by 5:30 and stayed on the wait till 9:10. The average wait time tonight was 25-35 for a 2 top and 35-45 for a 3+. I cut H1 and CT at 9pm. and went down to 3 on the floor at 9:20. All ticket times were great and everything went out looking great too!
The host stand had a small problem at the end of the shift. one of the names on the wait disappeared and they didn't realize until they came and asked how much longer it would be. They sat the guest immediately, the host stand let myself and Andrew know what happened, Andrew went over and apologized to the guest and sent out two pieces of Zato. they were not angry and thanked us for the pieces.
Ocean waves delivered our blue fin tuna at 5:30, right when we went on a wait. Andrew contacted them and let them know that this can not happen again. Andrew got on the sushi line to help out so Toshi could break it down. Toshi broke it down super fast and the rest of the line helped knock out getting it put away. great teamwork guys!
Ran the "no mistakes" contest and the waitstaff did a great job with zero comps and hardly any voids too!! The front of house won free food! I told them that if they can be bribed into not making mistakes, I expect them to try harder to not make simple errors.
Specials:
Chicken meatballs- 10
nigiri set- 12
3 Staff members that stood out (why/how):
Andrew for helping make rolls during our first pop so Toshi could focus on breaking down tuna.
Had to have a talk with the SA's (John and Beorn) about neglecting the party room, it got better after we talked to them.
Any VIP's in?
Kelly Dobbins
Comps& Void Detail:
Bday X1
Emp day off- kelly D
recovery- host error (see above note)
R&M needs:
86'd items/ need more:
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