Thursday A.M. 03/01/18

Written By: Drew

LY Lunch Sales: $1754
TY Lunch Sales: $2239
+/- : +55%
Lunch Covers: 123
Avg PPA: $18.20


Previous Days Labor: 18%

Previous Days Comps: 7%
Controllable Comps: 3.06%

Weather:
Beautiful Sunny and Windy!!!
Special events?:

Who worked:
Ellen, Ayaka, Kelly D, Justin, John(CL1), Zayn(CL2), Brittany(H), Jake(SA), Hiroe(FR), Camacho(Bar).

Flow of Business, Cuts and Ticket Times:
-Business started off pretty a slow and i thought it was gona pick up around 12:30 when we almost filled up, but then a lot of people got up and left at the same time. Had a lot of open tables so i cut 2 people at 12:50, then went down to the closers at 1:30 pm.
-Only a couple of incidents that happened today. First one was a mother who was for some reason rocking her baby while baby was in car seat on top of upside down highchair, and baby took a tumble. I went over to them and made sure baby was OK and let them know if they needed anything to let me know. I checked in on them again after they got they're food and they were super happy. John said we should have given them some sort of a discount but i dont feel like we did anything wrong.
-Next incident was Jake trying over stack his tray and ended up dropping a glass at S1 and it shattered everywhere. Luckily everyone jumped in to help the poor kid, i asked if he was ok and he said he doesn't normally drop stuff, i told him to slow it down and not try to take too much all at once
Specials:

3 Staff members that stood out (why/how):
-Camacho wasn't really challenged at the bar, but i saw him constantly prebussing peoples sections and running food for other servers!. He was such a team player.
-Jake came in to work in the AM and didn't realize he was suppose to be off. Beorn was a double so i let Jake stay since he was eager to work!
-Ellen keeps making simple mistakes and im not sure if its just because shes new or if shes being careless. I usually make real time adjustments with her but im thinking she may need an actual sit down convo.

Any VIP's in?
-Jason Clark
-Annie

Comps& Void Detail:
-Emp Day off x Annie
-FNF x Jason clark
-15$ Kome bucks x grand opening
-10$ Kome bucks x grand opening
R&M needs:
-A/C repair man came out to look at the thermostats, he didn't seem to do much, i did ask him to take a look at the filters and change them if he needed to but by the time he got to it we opened for service and he tried bringing in a ladder into the hall way of bathrooms. I kindly redirected him away and asked if he could come another time when we weren't open.
86'd items/ need more: