Wed PM Recap 3.21.18

Written By: Devin Steuerwald

LY Dinner Sales: 5698.00
TY Dinner Sales: 7157.00
+/- : +1459.00, +26%
Dinner Covers: 232
Avg PPA: 30.85

Weather: Clear currently its 65, the high today was 77

Special events?: n/a


Who worked:Sophia CL1, Kelly D CL2, Marsha, Dusten, Mandy, Lindsey and Jason C Bar, Beron SA, Abe FR, Melody H1, Megan M H2

Flow of Business, Cuts and Ticket Times:
Slower start we didn't go on a full wait till 6:30. by 7pm the wait was 30-40 min for a 2 top and 45- 60 for 3+. By 8 pm the wait had come down to about 30-40 for all tables and by 9 pm the wait had gotten down to 25-35 min for a table. we came off the wait by 9:40. Cut H1 and went down to just closers.

We had a guest tell Dusten that the sushi rice tasted dry on the rolls they ordered. Dusten had Toshi taste the rice and they switched to another bin of rice. I went up to the table and thanked them for telling us about the rolls, I offered to remake them but they just wanted the sunshine roll remade. So we got a remake out and i took it off the bill. Dusten told me that it was their first time to Kome so we also sent them out 2 zato-ichi as a recovery.

Abe had a few mistakes at the beginning of service, running a few items to the wrong tables. the only comp that came out of this was a table that canceled their goyza.

Sushi bar misread a ticket for 2 go-go rolls, they thought it was for 2 sides of gogo sauce. the guest seemed a little put off by our mistake so i took the rolls of their bill. after i went over and talked to them and told them that we were buying the rolls they seemed happy.

Sophia had a guest at S9 that didn't like their ika-yaki, as they were talking about it Sophia accidentally spilled soy sauce on the guest. He wasn't upset and told her that he was wearing his hiking shorts and it wasn't a big deal. I went up and spoke with him, apologized again. I took of the Ika and i gave them a $15 Kome card, they left happy. 

Sophia tripped and hurt her shin ( not badly) on bus tubs that the kitchen just threw anywhere in the dish pit. Sophia took the time and organized the mess and then she told me about it. I followed up with Vince who followed up with his crew.

Specials:

3 Staff members that stood out (why/how):
Marsha did really well tonight, she needed a lot of help running sushi bar food though. her table maintenance was great and she was really great with her guests too.

Any VIP's in?
owner of Saigon le vender

Comps& Void Detail:
DNL- dynamite ck
DNL- Ika-yaki (see above note)
recovery- old sushi rice ( see above note)
recovery- gyoza wrong table ( see above note)
recovery- kitchen had to refire a yakitori so we sent out a zato-ichi as a recovery
Guest changed mind- they ordered hamachi nigiri but then canceled them but they were already made.
owner comp- kayo's friends sent out a round of apps for the 24 top
sushi bar error- go go rolls ( see above note)
FnF- saigon le vendor
bday- X4
Kome bucks- holiday kome bucks



R&M needs:
the glass in the frame with the host rules was broken during the shift by a guest, on accident.

86'd items/ need more: